Account Management Jobs
The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Facilities Coordinator
Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!
At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.
We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is a menopause friendly employer.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.
The client requests no contact from agencies or media sales.
HUB TEAM ADMINISTRATIVE ASSISTANT
OASIS HUB BATH
PART TIME, 16 HOURS PER WEEK (0.4 FTE)
6 MONTH FIXED TERM CONTRACT (January 2025 – June 2025) with a view to extend dependent on funding
SALARY: £10,011 per annum (£25,029 pro rata for 1 FTE)
We have an exciting opportunity for a Hub Administrative Assistant to work alongside our Hub Team Administrator for a fixed-term, from January 2025 until June 2025. This role will support our Community Work Manager with the administration necessary to deliver our community work. This currently includes two food pantry sessions a week, and a combined pop-up pantry and Living Room (warm space) session each week.
Key responsibilities of this role will be:
· To process applications to hub projects and manage communication with project members.
· To co-ordinate volunteer communications.
· To create and manage volunteer rotas.
· To ensure team leaders have all relevant information for each session.
· To ensure data is populated and managed accurately, and according to GDPR requirements.
The successful post holder must have:
· Excellent administration skills and attention to detail.
· Proven people skills and experience in relation to community work or the charity sector.
· Able to liaise with staff and volunteers from external organisations at all levels.
This is an exciting opportunity to be part of a growing organisation, making a difference to communities on a local level, while improving your employability skills.
As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
· Working as part of a friendly, community-minded team of professionals
The closing date will be 9th December at 9am, with interviews on 16th December 2024.
If you are interested in this role, please:
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further information.Your Supporting Statement should be no more than two A4 pages and must address ALL of the following questions:
1. The Oasis vision is for community – a place where everyone is included, makes a contribution and reaches their potential. Our community hub is a welcoming space for the whole community to access.
o What does this mean to you?
o Why is good administration essential to create a space that works for everyone?
o What skills and / or experience related to the role can you bring?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.
You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
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Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
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Organise the Co-CEOs calendars, including scheduling meetings and appointments.
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Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
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Alongside the Head of Operations, maintain effective office management and administrative procedures.
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Manage and triage the organisational email accounts.
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Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
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Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
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Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
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Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives
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Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
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Support the Head of Operations to improve the ease of filing documents through our current systems.
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Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
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Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
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A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.
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Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders
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Excellent organisational and time management skills.
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Strong communication skills, written and verbal, with high emotional intelligence.
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Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial.
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Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
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Ability to handle confidential information with discretion.
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Knowledge and understanding of the charity sector would be beneficial.
All Staff are required to:
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Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
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Ensure that they have read and understood all mandatory policies and procedures.
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Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
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Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
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Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
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Undertake training as required.
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Attend staff and team meetings as required.
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Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
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To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
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Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
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28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
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Flexible working arrangements with at least 1-2 days per week in the Cambridge office
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5% employer pension contribution
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Employee Assistance Programme (EAP) via Health Assured
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Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
We are now recruiting for a Helpdesk Support Engineer based at our offices in London.
You will be working in a fast paced and busy environment providing a wide range of IT support ensuring the high-availability and continued advancement of systems for Stewardship customers and employees.
This is an ideal opportunity for a someone wishing to work in a small, friendly team, gaining experience and exposure to a variety of systems and play a significant part in driving forward our mission.
This role would suit either an individual at the start of their IT career looking to develop their technical skills as well as someone with more experience to bring to the team, this is reflected in the broad salary range. Please do talk to us to see how this role might fit your circumstances and ambitions.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
About Salix
Our mission is to enable and inspire organisations in the public and private sectors to achieve their ambitious net zero targets and create better places to live and work. We deliver government funding schemes to support councils, schools, housing associations, hospitals and universities boost their energy efficiency, reduce their impact on the environment, save money and to remove more households from fuel poverty.
We work with the UK government and the devolved administrations in Scotland and Wales. As well as managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learned from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since, now employing over 200 people, with offices in Manchester and London. We are committed to and passionate about supporting the public sector on the road to net zero.
The Role
Salix are currently recruiting a Director of Finance and Resources. A member of the Executive team and the Salix Board, the Director of Finance and Resources role is a key position for the organisation. You will work to deliver on the company’s strategic objectives across finance, governance, and internal audit. Reporting to the Chief Executive, you will be joining Salix a time of transformation and growth, supporting the organisation and the wider public sector to reach ambitious net zero targets.
A summary of key duties is as follows:
- Deliver Salix’s strategic objectives across the finance, governance, assurance, risk management and internal audit functions.
- Lead, motivate and empower a team of circa 35 within the finance, governance, internal audit and fraud teams
- Work as part of the Board and Leadership Team to drive positive change across the organisation
- Manage Salix’s annual budget of £30m and financial oversight of the giving of c. £500m p.a. of government funds.
- Oversight of budget management, control, accounting and timely reporting for Salix’s own operations and the schemes being delivered by Salix in line with government financial standards.
- Ensure an efficient and effective internal audit function providing executive management and external stakeholders with independent and reliable assurance on the governance, controls and risks to drive performance improvement.
- Ensure Salix’s governance function provides an efficient and effective service to the Salix Board and its Committees and that robust governance arrangements are embedded
What Salix can offer you
- Salary: £90,000 – £116,000 per annum dependent on experience
- The role is to be offered on an 18 month fixed-term contract with a strong possibility of extension or permanent role thereafter. Candidates who are interested in longer term options are encouraged to apply and discuss.
- Pension contribution: Employer contribution up to 10% (dependent on employee contribution)
- Annual Leave: 28 days per annum + Bank holidays
- Support with public transport costs and access to cycle to work schemes · Employee Assistance Programmes
- The role requires meaningful presence in both offices (Manchester and London) · An opportunity to work with an organisation delivering largescale and meaningful advances towards net zero.
About You
- You will be a qualified accountant with experience of operating at senior finance level within a public sector environment.
- You will be an experienced manager of medium to large teams, with excellent and visible team leadership skills. You will have proven experience of managing teams through periods of change and transformation.
- You will be experienced at working as part of Senior Management and Executive teams, and with previous experience at, or an ability to step up to, Board level.
- Ability to work from the Manchester office with occasional travel to London.
How to Apply & Timetables
The recruitment of this position is being managed by Holly Arrowsmith at Ivy Rock Partners. Please apply below or get in touch with Holly directly for a confidential conversation.
Deadline for application is Thursday 5th December 2024.
Interviews are to be scheduled for the w/c 9th and w/c 16th December 2024. Candidates who are unavailable on the suggested interview dates are still encouraged to apply and discuss at application stage.
We encourage applications from people of all backgrounds and are committed to creating a diverse and inclusive organisation where different perspectives are valued. As part of the application process, all candidates must complete a diversity and equality form before their application can proceed.
Job Title:Hackney Paid Peer Supporter
Salary:£24,590 FTE (£14,754 Actual)
Working Hours:21 hours Per weeks
Contract:Fixed Term contract until 31st December 2025
Location: Hackney Borough Based
Benefits:NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).
About the Role
You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:
· Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
· Support in delivering inductions for volunteer peer supporters.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.
About you
· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attach.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 08/12/2024
Interviews: Week beginning 09/12/2024 and 16/12/2024
Interview format: In person – Venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Team Lead / Coordinator
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Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.
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Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
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Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.
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Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
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Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.
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Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.
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Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
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Recruit, train and onboard new volunteers with the support of the Head of Department.
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Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
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Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.
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Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.
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Attend and contribute meaningfully to team meetings.
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Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Individual casework
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Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.
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Communicate effectively and sensitively with clients and refer to legal firms.
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Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.
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Liaise with legal teams on behalf of clients where necessary.
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Keep relevant records up to date to allow for quick and effective retrieval.
Person specification
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In-depth understanding of the UK asylum system
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Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
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Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
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Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
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Clear leadership ability, with the capability to act with initiative and drive
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An understanding of the volunteer experience including potential challenges volunteers may face
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Self-motivated and used to managing multiple priorities to meet deadlines
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Collaborative team member with excellent verbal and written communication skills
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Strong digital literacy, including ability to work on Google Workspace and Office 365
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
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Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.
Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.
If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
- Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
- Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
- Integrity: We act with integrity and communicate openly with all our stakeholders.
- Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
Role Description
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.
- Job Title: Senior Marketing and Communications Coordinator
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communications
- Term: Permanent Role
- 14 hours per week
- Ideal start date: ASAP
- Annual salary: £31.5K (pro rata)
We are open to flexible arrangements.
The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.
Accountabilities
Social Media Management
- Input into a review of SEO London’s social media plan and engagement tactics.
- Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
- Oversee the social media request process, liaising with other teams to capture compelling content.
- Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
- Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
- Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
- Collate social media metrics for internal reporting purposes.
Website Maintenance
- Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
- Update the media centre and monitor analytics and reporting to assess website performance.
- Design 2D and video assets for the website, with the potential for video editing for other purposes.
Administrative Tasks
- Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
- Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.
Content Creation and Management
- Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
- Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.
Analytics and Reporting
- Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.
Team Collaboration
- Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.
Other Accountabilities and Responsibilities
- Support the marketing and promotion of programmes to student audiences across campuses in the UK.
- Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
- Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
- Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.
Required qualifications
- Bachelor's degree in a relevant field or equivalent.
- Advanced level in English, with strong creative writing abilities.
- Minimum of 2 years’ work experience in a similar role.
Skills and Experience:
- Proven experience in social media management and digital marketing.
- Familiarity with analytics tools to assess and improve social media and website performance.
- Project management skills with a focus on execution.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.
Desirable Skills and Knowledge
- Experience with Salesforce CRM and Photoshop.
- Understanding of the UK’s education system and DEI principles.
- Salesforce CRM.
- Photoshop.
- Knowledge of the UK’s education system.
- Good understanding of diversity, equity, and inclusion.
Behaviours
- Positive and proactive self-starter.
- Creative thinker with the ability to generate innovative ideas.
- Outstanding written and verbal communication skills.
- Highly organised and capable of managing multiple tasks simultaneously.
- Flexibility and ability to work collaboratively and with various.
- Application of DEI knowledge to foster a positive organisational culture.
What we offer?
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Enhanced Pension Scheme
- Flexible working (2 days in the office) and a lovely office space by Borough Station.
- Benefits:
- Employee Assistance Programme
- Discounted Gyms via Medicash
- Charity workers discounts
- Critical Illness Cover
- Cash plan Healthcare and more…
Closing date for applications
Closing date for applications: January 6th
First and Second interview: on rolling basis
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Harris Hill is recruiting for a Finance Assistant on a 12-month Fixed Term Contract for this Rehabilitation Charity based in London (Hybrid)
- Position: 12-month fixed term contract
- Reports to: Head of Finance
- Salary: £27,500pa
- Hybrid Working: 2 days a week is required at their offices in London.
- Hours of work Full Time, 37.5 hours per week
THIS IS AN URGENT POSITION LOOKING FOR SOMEONE TO START IN TWO WEEKS.
Interviews are in the next couple of days
As Finance Assistant, you will ensure the delivery and continued development of consistently high quality, cost-effective and responsive services, grounded in the charitable mission, vision and values.
- You will be responsible for the purchase ledger, sales ledger, credit card management and maintaining the staff expenses.
- The Finance Assistant will assist with maintaining finances and developing financial systems. The post holder will work closely with charity budget holders as well as external stakeholders including customers, suppliers and banks.
Key Responsibilities
- Maintain the purchase ledger, including processing purchase invoices and payments, dealing with queries, and ensuring all accounts are accurately reconciled.
- Maintain the sales ledger, including raising sales invoices, processing receipts, dealing with queries, and recovering debts.
- Process and reconcile all monthly credit card statements.
- Support the roll out, embedding and maintaining the Expenses App.
- Assist with financial reporting to funders, including collating and copying detailed evidence of expenditure.
- Maintaining petty cash records and reconciling the petty cash float.
- Carry out inductions to explain finance processes to new members of staff and volunteers.
- Provide administrative support to the Head of Finance as appropriate.
Data and Impact Analyst
Full-time, Permanent (Monday to Friday, 9am–5pm)
Location: West London, W3 (Hybrid: 3 days in-office, 2 days remote)
Salary: £30,000–£35,000 per annum
Are you a skilled and proactive data professional looking to make a meaningful impact? We are recruiting a Data and
Impact Analyst for an inspiring London-based charity dedicated to tackling food poverty and reducing food waste. This is a unique opportunity to combine your technical expertise with a cause-driven mission, leveraging data to drive positive change.
About the Organisation
This charity, headquartered in Acton with satellite sites across London, is a pioneer in food redistribution, delivering over 1 million free meals each month to communities in need. Their mission also includes reducing food waste and its environmental impact. With a strong commitment to innovation, they are investing in technology to enhance their operations, including a transition to Microsoft Dynamics 365 and Power BI.
The Role
As the Data and Impact Analyst, you will play a pivotal role in driving the charity’s growth through robust data analysis, impactful reporting, and seamless system management. Reporting to the Finance and Data team, you will collaborate across departments, translating complex data into actionable insights that inform strategy and operations. You’ll also support the launch of Microsoft Dynamics 365, shaping the future of their data capabilities.
Key Responsibilities:
• Database Development & Maintenance: Manage and develop data systems using Microsoft Dynamics 365. Ensure data quality through regular audits and implement improvements.
• Reporting & Impact Analysis: Create and manage insightful Power BI reports and KPIs to measure the charity’s impact. Provide actionable insights for leadership and stakeholders.
• Systems Roll-out: Support the implementation and organisation-wide adoption of Microsoft Dynamics 365. Leverage legacy systems during the transition.
• IT & Data Management: Oversee information security, compliance (including GDPR), and work with IT support providers to maintain infrastructure.
About You:
We are seeking a candidate with a strong background in data analysis, a passion for technology, and the ability to communicate insights effectively. You’ll be a self-starter with a proactive approach, excited to make this new role your own.
Essential Skills & Experience:
• Advanced knowledge of Power BI and Excel for reporting and analytics.
• Experience managing and administering Microsoft Dynamics 365.
• Proven ability to analyse large datasets and present insights to diverse stakeholders.
• Experience in troubleshooting technical systems and training users.
• Proactive, innovative, and solutions-focused.
• Strong interpersonal and communication abilities.
• Excellent time management and attention to detail.
Desirable:
• Knowledge of impact evaluation methodologies.
• Basic accounting or finance knowledge.
This is a fantastic opportunity to join a purpose-driven organisation where your expertise will directly contribute to alleviating food poverty, reducing waste, and making London a better place.
We are looking to move quickly with this role and will be reviewing applications on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This vacancy involves a unique opportunity to be the Sex Worker ISVA Learning and Policy Influencing Lead of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire, this role will lead on influencing of policy and sharing of learning from this program to improve outcomes for sex workers who have experienced sexual violence including developing resources, organising events and sharing learning based on data from the program as well as working with those with lived experience and those in government and other authorities who help shape health and justice systems. Each organisation will be employing a SWISVA which will be line managed within each organisation. While the post is based within Basis Yorkshire, the post can be fullfilled working hybrid, but will require frequent travel between Leeds, Nottingham, Manchester and nationally.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience.
We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.
You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.
We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.
The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.
Main duties and responsibilities
Partnerships and Referrals
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To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.
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To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis
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Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.
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To set up and deliver regular school outreach sessions to generate referrals
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To represent YCDT an any relevant external networking meetings
Young Carer Assessments and Support
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To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.
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To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.
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To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.
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To provide between 4-6 one-to-one mentoring sessions for each mentee.
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To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.
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At the end of each group work cohort to jointly deliver a celebration activity.
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To transport young carers to and from each group work session and celebration event.
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To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.
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With each mentee, to write a support plan upon completing the programme to identify continued community support.
Monitoring and Evaluation
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To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.
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To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.
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To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.
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To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.
Other Duties
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In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.
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To jointly design and develop the group work sessions and adapt to feedback as needed.
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To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.
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To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.
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To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.
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To undertake any other appropriate duties relevant to the post.
Further Information
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You must have the right to work in the UK to apply for this job
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You will need to hold a full, clean driving licence and have use of a car
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You must adhere to YCDT’s Equal Opportunities at all times
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Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check
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There is a 3-month probation period for this role
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In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT
Person Specification
Skills and Experience - Essential / Desirable (E or D)
Working with young people
Experience of supporting young people’s education and personal development (E)
Experience of mentoring and/or working in the education system (D)
Communication skills, training and outreach
Strong communication skills including listening skills and empathy (E)
Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)
Full driving licence and own transport and willing to travel across the region (E)
Confident speaking to professionals and ability to promote service (E)
Experience delivering group work sessions (D)
Programme Management
Excellent programme management, planning and coordination experience (D)
Experience of monitoring and evaluating programmes effectively (D)
Highly competent in prioritising workloads, with strong organisational skills (E)
Knowledge
Good knowledge of the education system and accessing educational opportunities (D)
Knowledge and understanding of the issues faced by young carers (D)
Knowledge of support organisations and potential referral partners (D)
Good knowledge of safeguarding practices (E)
Personal attributes
Ability to work within a team as well as independently (E)
Committed to YCDT’s mission, vision and values (E)
Sound judgement, able to overcome challenges in a calm and professional manner (E)
Highly motivated with energy and determination to achieve great results (E)
Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)
Please send your CV with supporting statement addressing the person specification together with the completed additional information section (copy and paste to bottom of CV)
Inspiring and empowering Young Carers to fulfil their potential
The client requests no contact from agencies or media sales.
Our client is recruiting a new Trust Fundraising Officer and Prospectus is excited to lead the search. The organisation works tirelessly to provide support and special days for seriously ill 16-40 year olds. This newly created role will work in a hybrid setup from home and the Hertfordshire office.
The Trust Fundraising Officer will manage their own portfolio of trust accounts and will support efforts to research and identify new prospects for the fundraising pipeline. You will be responsible for funding applications to trusts and foundations and will ensure the effective and timely stewardship of relationships is recorded on the database, building lasting relationships with funders at every opportunity.
The selected candidate will have ideally demonstrable experience of raising income from trusts and foundations and will have experience of working in a fundraising and/or charity environment. You will have superb writing skills and will enjoy working to develop compelling arguments and case for support.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Trust Fundraising Officer position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Are you ready to help support the Church on its important journey of change?
The Church Life Review (CLR) is a significant and important journey of change to fully review all aspects of the life of the denomination.
In this role you will work closely with the Programme Manager on all administrative aspects of the CLR, playing a vital role in seeing that they are properly supported in their busy schedule.
You will be educated to A level or equivalent with GCSE passes (grade A-C) in English and Maths. You already have experience of PA and administrative work in an office environment and are highly organised, with excellent communication and interpersonal skills and an ability to operate with discretion.
We can offer you a flexible and friendly working environment; working from Church House and from home.
If you are interested in working with us and can meet the job requirements, please visit our job page to download the application form.
We DO NOT accept CVs.
Closing date: 12 noon, Friday 3 January 2025
Interviews: Friday 10 January 2025
The client requests no contact from agencies or media sales.