Account Administrator Jobs
Are you an exceptional leader with a passion for education? Do you thrive on driving educational excellence and ensuring the best outcomes for pupils? If so, we have an exciting opportunity for you!
About Us: The Southover Partnership consists of:
· Three leading independent special needs day schools in the London Boroughs of Barnet and Enfield dedicated to supporting pupils with social, emotional, and mental health difficulties, autistic spectrum disorder, and other complex needs. We are committed to providing a nurturing environment where each pupil can thrive.
· A specialist outreach service supporting SEND pupils in local areas.
The Role: We are seeking an Executive Headteacher who will:
· Play a pivotal role in leading our school towards continued success along with leading the Southover Partnership Trust.
· As the Executive Headteacher, you will provide strategic leadership and operational management across all three school, ensuring educational excellence and the maintenance of our unique ethos. You will drive the implementation of our strategic vision and values, overseeing all aspects of the school's operations.
· As the Trust CEO, you will lead the charity with a clear vision and strategic plan.
Key Responsibilities:
- Strategic Leadership: Ensuring the successful implementation of the Trust’s values and goals.
- Governance and Compliance: Take charge of the overall leadership and management, ensuring the highest level of governance, operational and financial management, and adherence to statutory requirements and educational and charity standards.
- Operational Management: Plan, organise, and manage the school's daily operations to ensure smooth functioning.
- Curriculum Development: Lead and support the development of a high-quality curriculum that meets the diverse needs of all pupils.
- Community Engagement: Build and maintain effective links with the local community to enhance the school's reputation and engagement.
- Leadership: Provide inspirational and values-based leadership to senior leaders, the workforce, and Board of Trustees.
Qualifications and Attributes:
- Qualified Teacher Status and relevant educational qualifications.
- Proven experience in a senior leadership role within a school setting.
- Strong knowledge of educational policies, procedures, and best practices.
- Excellent communication and interpersonal skills to engage effectively with staff, pupils, parents, and the wider community.
- Sound financial management skills to ensure the efficient use of resources.
- A passion for creating a positive and inclusive learning environment.
What We Offer: In return for your dedication and expertise, we offer a competitive salary in the range of £85,000 to £105,000 per annum, commensurate with your experience and qualifications. You will have the opportunity to work in a supportive and collaborative environment with access to professional development opportunities.
Apply Now: If you are ready to take on this exciting challenge and make a lasting impact on the lives of young learners, we would love to hear from you. Apply now to join The Southover Partnership as our new Executive Headteacher and be part of our journey toward educational excellence.
Visits to Southover Partnership are welcome. To be arranged through Joanna Carson, School Business Manager.
Application closing date: 16th September 2024
Shortlisting date: 17th September 2024
Interview date: Wednesday 25th September 2024
All applicants should fully complete the application form, share a supporting statement that addresses how you meet the person specification criteria and ensure there are no unexplained gaps in employment/training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A specialist Arts University based in central London is seeking an IT Support Manager for a full-time permanent role. The organisation is a prestigious arts focused University with around 600 students. They have two sites – one being the main teaching campus near Kings Cross, the other an art gallery with some teaching capacity, on the Strand.
The role is paying a starting salary of £50,942 per annum plus an excellent package including a leading pension and 36 days annual leave. The role will be based onsite predominantly at the Kings Cross site – working from home 1 day per week may be considered.
Reporting to the Head of Information Services, Systems & Technology (ISS&T) and working in a small IT team of around 5 people, this role line manages 1 IT Support Officer and takes the lead on the service delivery aspects of the IT team. This covers frontline user support and managing the daily operations of the IT function. The organisation predominantly deploy Windows devices, but they have an increasing number of MACs so experience of supporting IOS would be an advantage.
The successful candidate will come from an IT Support/Manager background, should have experience managing small teams, and should have a strong user focus and service delivery background. Experience from within the Higher Education, Arts, Charity, or Membership sector would be advantageous for the role. The role will also involve the development of a new asset management tool and leading on a telephony focused project.
The post holder will:
-Manage the Service Desk for both sites and the relationship with the 3rd party providers
-Monitor and report on existing service to assist in developing the IT & AV Support Service
-Provide professional and technical leadership and operational management to the IT Helpdesk team with a dotted line to the AV Support team
-Implement service standards and develop common systems and processes based on industry best practice.
-Ensure that the IT & AV Support Service is efficient, effective and can adapt to changing circumstances.
-Work alongside the Project Manager and IT Operations Manager in the delivery of IT projects
-Provide technical, project and administrative support to the Head of ISS&T
-Maintain and administer Active Directory and Entra user and service accounts
-Maintain licensing for all software products and subscriptions
-Support the Head of ISS&T with the purchase and invoicing of hardware, software a consumables
-Manage and maintain IT asset information
-Ensure documentation and alerts are publicised and maintained on the IT Services Hub
-Manage increased IT service delivery required to support new and existing students during Welcome Week and the beginning of each new academic year
Candidate requirements:
-Degree level qualification and ITIL qualifications desirable
-Recent proven experience of leading and developing an effective IT Support team and helpdesk service in a complex environment. Including setting targets, identifying training needs and delivering development plans
-Good technical knowledge of various hardware and software technologies including Windows, desktop PCs, laptops, mobile devices, printers, MFDs, Microsoft OS, Mac OS, Microsoft Active Directory, M365, and Adobe.
-Recent experience in a Service Delivery role with experience of managing, allocating and monitoring IT support tickets, setting KPIs to improve service delivery, managing underperforming teams and suppliers, setting up new services such as staff onboarding, asset management, procurement etc & managing 3rd party suppliers
-Experience or an interest in the higher education, arts or charity sector advantageous
Closing date and interviews: ASAP/rolling.
Please note this is a replacement hire for somebody leaving in November.
Please send your CV for further consideration.
The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions.
The ARF has a particular focus on unpaid carers and will see hands-on support provided to delivery partners from the Social Care Institute for Excellence. Crucially, the ARF aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants.
As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table.
Gaddum’s goal is to ensure the safest, most effective, and highest quality execution of the ARF’s initiatives. By enhancing existing collaborations with sector experts across all ten GM Local Authority Social Care Systems, health localities (ICB), NHS providers, and other stakeholders, we aim to create a seamless and integrated approach to the transformation and delivery of care.
To read more about the ARF, including it’s evaluation, you can find out here:
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ARF Resource for Adult Social Care Systems
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Social Care Institute for Health and Excellence information about evaluation
Job Summary
The Senior Project Manager will play a pivotal role as the key contact point for Gaddum’s infrastructure support of the GM system. They will work closely alongside our passionate and skilled Greater Manchester colleagues in this transformative journey, taking ownership for the achievement of key project milestones, and will ultimately ensure that the system has the oversight and awareness of risks in order to plan for successful deployment.
Job Purpose
The Senior Project Manager (SPM) will provide expert oversight and support across the ARF projects, ensuring seamless collaboration and effective delivery. The SPM will, as per their job title, project manage the infrastructure element of the entire GM programme.
They will coordinate efforts across various sectors, manage stakeholder engagement, and be responsible for the integrated approach to risk management, data governance, and financial oversight. The role is accountable to Gaddum’s CEO, and will report to them. It is central to ensuring the successful execution of the ARF's vision and objectives.
Ultimately, the SPM’s goal is to support the system to achieve a consensus on what success looks like for the ARF in GM, and then work alongside the system to enable it to achieve it.
Main Duties and Responsibilities
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Project Management Expertise: Working to agreed methodologies, provide expert oversight, ensuring all ARF projects are coordinated and integrated effectively across different sectors, with a clear definition of success.
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Stakeholder Identification and Engagement: Lead stakeholder mapping and engagement, involving adult social care, hospitals, respite providers, carers, and other system partners, adding capacity to pre-existing stakeholder mapping.
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Collaboration: Facilitate regular meetings, workshops, and forums to coproduce strategies and solutions, ensuring robust involvement of lived experience in the programme.
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Coproduction: Utilising pre-established coproduction and engagement programmes, ensure lived experience leadership principles are made available, and integrated, into the GM ARF consortium.
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Oversight of Delivery: Monitor and manage project delivery, maintaining alignment with national evaluation frameworks, and leading on the coproduction approach.
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Evaluation: Ensure the GM system reaches the ideal level of engagement to ensure regional and national evaluation programmes can properly assess the impact of the ARF across GM. This will include working alongside the Social Care Institute for Excellence (SCIE) on a Theory of Change for the GM system, and working alongside the National Evaluation Panel.
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Data Systems Integration: Lead the development and integration of data systems, ensuring real-time understanding of needs and outcomes across GM. Facilitate data exchange, ensuring alignment with national standards and compliance with data governance policies. Act as main point of contact for a “Centralised Data Hub”, paying close attention to barriers and/or compliance requirements, such as interoperability and Information Governance.
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Budget Management: Support Manchester City Council’s finance team to develop detailed budget plans and forecasts, reporting on the project budget, ensuring funds are allocated efficiently and effectively across all project components.
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Internal partnerships:
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Working closely with Gaddum’s Head of Finance and the lead authority to ensure financial tracking, budget management, and reporting are aligned with project objectives.
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Ensure seamless partnerships between the ARF system and Gaddum’s commissioned services, working closely with the Head of Operations.
Other key tasks & responsibilities of the role
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Line Management: Supervise the Project Administrator, ensuring they provide effective secretariat responsibilities for the consortium.
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Risk Management: Keep stakeholders well-informed about risks, strategies, and progress. With the consortium, co-design and manage risk register elements, providing rapid escalation of issues to the CEO and consortium, developing solutions where necessary.
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Troubleshooting: Take all reasonable steps to enable system partners to identify barriers and develop solutions.
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Continuous Improvement: Establish and maintain ongoing feedback loops, making necessary adjustments to the project’s approach based on stakeholder input and real-world outcomes.
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Coordination of reporting: Work closely with SCIE and GM ARF stakeholders to ensure data integration and reporting, aligning regional data with national datasets and performance metrics.
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Contracting and Compliance: Ensure adherence to contracting and compliance requirements, maintaining robust monitoring and reporting systems
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Systems Change Facilitation: Lead on systems change initiatives, ensuring that all project components are aligned with the strategic goals and objectives of the ARF programme.
Other Duties and Responsibilities
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The post holder will be required to undertake other tasks as reasonably directed by the Programme Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job on the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS Check.
The client requests no contact from agencies or media sales.
The successful candidate will beresponsible for maximising income through charitable trusts and foundations, develoing our trust and foundations fundraising programme in line with our strategic plans and objectives, and will be responsible for researching, applying, and securing income from Trusts and Foundations. They will also be responsible for maintaining and developing relationships, and meeting reporting requirements.
Trusts and Foundations
- Working with the Director of Fundraising and Marketing and the Head of Day Hospice and Wellbeing Services, create the annual Trusts and Foundations Plan for City Hospice, which features in the annual fundraising plan.
- Manage, motivate, research, identify, and apply for major and minor grant funding streams to support the core services and projects of City Hospice.
- Using a range of research tools, identify potential trusts and foundations that may support City Hospice and develop a pipeline of new and existing prospects.
- Match new and existing trusts and foundations to City Hospice projects and services and identify core funding opportunities.
- Work with the Head of Day Hospice and Wellbeing Services to identify appropriate projects and services for funding.
- Create compelling and tailored trust and foundations funding applications that motivate and inspire trusts and foundations to support City Hospice to realise its exciting ambitions.
- Create templates for generic proposals as appropriate to the funder.
- Implement an effective stewardship model that maintains and builds on relationships with existing Trusts & Foundations.
- Work with the relevant teams to collect information and ensure donors receive regular and timely progress reports including appropriate recognition of their support, taking into account any specific requirements by the funder.
- Develop positive relationships with Trust & Foundation representatives and monitor supporter feedback, sharing appropriately with the Trusts & Foundations Fundraising Manager.
- Brief relevant staff about funders before funder meetings as appropriate.
- Meet regularly with operational teams and SMT to identify budgeted activities that can be packaged as projects and matched to the appropriate funders
- Manage the reporting process for existing and new grants
- Work with operational colleagues to collate the information required to support funded projects and programmes and provide feedback and evaluation to grant funders following successful bids.
- Co-ordinate regular Project Oversight Group meetings, chaired by the Finance Director, to ensure grant funded projects are on track and are reported in accordance with deadlines.
- Manage a small team of volunteers who research and apply for suitable grants.
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Finance and Administration
- Develop and maintain accurate reporting and application systems and share information with the wider team as appropriate.
- Maintain effective administration of grants received.
- Transition existing recording systems to Raiser’s Edge CRM system.
- Meet targets set for trust fundraising income with the support of the Head of Day Hospice and Wellbeing Services and staff across the relevant departments including Clinical Services.
- Provide regular progress and income reports to the Fundraising and Marketing Director as required.
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Marketing and Communications
- Identify media and PR opportunities for trust donors in collaboration with the Fundraising and Marketing Director and the Marketing Assistant, including ensuring appropriate acknowledgements and recognition.
- Represent City Hospice, as required, at events with fundraising peers and with groups of supporters, including giving talks or presentations as necessary.
- Participate in internal/external meetings and attend training events and other functions as necessary.
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Other
- Assisting at fundraising events (for which TOIL will be given)
- Undertake training, development, and appraisal activities as required
- Evaluate own performance critically and strive for continual improvement
- Select and make use of relevant resources, including IT, to manage workload effectively.
- Support City Hospice’s purpose and vision, and demonstrate a commitment to attitude and behaviours that reflect our core values – passion and compassion; sharing and empowering; and knowledge and responsible.
- Carry out any other duties as may be reasonably requested commensurate with the level of this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Skipton, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.
· Ensure accurate accounting and handling of assets (items donated and money received).
· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to A-level or equivalent.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To have experience of meeting and exceeding targets within a retail environment.
· To be highly organised with good time management skills.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2nd September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Functional Skills Tutor Rotherham
Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)
Hours : Full time (9-5 / mon-fri)
Salary : £26,000
Contract Term : Permanent (subject to 6 month probationary period)
Start Date : ASAP
Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our Rotherham team. This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.
Some of the perks of working at The Really NEET Project
- 10 weeks paid holiday per year (during school holidays)
- Vitality Health package (with no employee excess to pay on claims)
- Royal London Pension Scheme
- 45p per mile for any work related journeys
- Minimal teaching hrs with small group sizes compared to mainstream education settings
- Dedicated time allocated for planning time, innovation and creativity
Who will I be changing the lives of?
All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need. Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs.
Main Responsibilities
- Responsible for the planning and delivery of Functional Skills Maths and/or English.
- To deliver and implement teaching and learning practices to raise student standards and progress
- To develop and deliver high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
- Plan effectively to ensure pupils have the opportunity to meet their potential, taking account of the needs of pupils who are underachieving, those that are able and those that are excelling in Maths or English
- To meet the needs of pupils with Special Educational Needs and in collaboration with the SENCO to prepare, implement, monitor and review Individual Educational Packages.
- To provide a high-quality student experience that enables students to succeed beyond their expectations
- Promote Inclusion best practice and contribute to the aims and ethos of the college
- Working with students from Pre-Entry to Level 2
- Responsible for comprehensive marking and written and verbal feedback for students
- Working in conjunction with the Outstanding and Good criteria for OFSTED
- To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.
We currently have projects in Rotherham, Barnsley, London and The Midlands.
If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.
What to expect from the recruitment process –
- Application form submitted and reviewed by the panel
- Shortlisted candidates invited to a first stage interview
- Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
- Candidate selection – the panel will review any applications and a selection decision made
- Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
All applications must be submitted by 23rd August 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)
For more information on this role and our organization please visit our website.
Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.
The client requests no contact from agencies or media sales.
About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.
Role Overview:
This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.
Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.
About Bankside Open Spaces Trust:
Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.
We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.
Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.
None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.
Apply via our application form. CV's will not be accepted.
We look forward to receiving your application to join our friendly team.
Bankside Open Spaces Trust is an environmental and volunteering charity working to provide outstanding green spaces and a community centre in SE1
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The client requests no contact from agencies or media sales.
Permanent post - Full time (37 hours per week) or part time job share arrangement
Based in Reading with hybrid flexible working arrangements available (within Monday to Friday, 8.30am to 5pm). Occasional evening and weekend working is required.
Salary range: £28,722 - £35,103 per annum (Pro-rata rate for part time hours)
This role within our Business Development team will work closely with our Fundraising and Business Development Manager, and others across PACT, to achieve the fundraising targets associated with our business plan, objectives and values. You will play a significant role in generating income, building a robust pipeline of new and potential funding. You will compose and submit compelling funding proposals and applications that showcase the amazing work that PACT does for the families, children and vulnerable women we support.
We are looking for someone with a proven track record of successful trusts and foundations fundraising, securing donations at a five and six figure level. An excellent communicator, confident in building effective working relationships with others and willing to share their knowledge, practice and approach collaboratively. You will hold exceptional research skills and keep proactively up to date with the external fundraising environment, identifying trends and creating innovative responses to maximise our fundraising opportunities.
If this is you and you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description. The post is open on a full time or part time job share basis.
Closing date: 9am, Monday 09 September 2024
Interviews: Tuesday 17 September 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if you are the right candidate for us. We look forward to hearing from you!
What we do
We are a well-established charity based in the Thames Valley with an office in Reading and second office in London. Our beneficiaries make up the wider PACT family and are supported through several community projects for children and adults facing multiple disadvantages including domestic abuse, homelessness, debt and victims or perpetrators of crime. Our current community projects include the Alana House women’s community programme and Bounce Back 4 Kids, a therapeutic domestic abuse recovery programme for families.
PACT is also a leading independent adoption charity in the UK, placing children with secure and loving families and supporting them with specialist therapeutic support. Our most recent Ofsted inspection rated our adoption service as “Outstanding”.
Our commitments
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) standard check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.
This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.
Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE)
Reports to: CEO
About Us:
Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.
Our impact is best expressed by the students and families we serve:
- “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
- “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent
- “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent
With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years.
As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community.
Join us and be part of a mission that changes lives through the power of music.
The Role:
As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music.
Key Responsibilities:
Customer Service and Enrolment Coordination:
- Act as the first point of contact for new enquiries, enrolled students, parents, and teachers.
- Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach.
- Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
- Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
- Track contact through our CRM and process data securely.
- For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.
Scheduling and Lesson Management:
- Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
- Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
- Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided).
The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity.
About You:
- Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
- Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
- Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
- Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
- Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.
Benefits:
- Flexible working hours to suit your schedule.
- Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
- Be part of a passionate team dedicated to making music education accessible to all.
Our mission is to enable creative, artistic and personal growth through music education, for the people of Greenwich and surrounding areas.
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The client requests no contact from agencies or media sales.
We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.
This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.
Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.
We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.
This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.
We offer training opportunities, flexible working and a generous leave entitlement.
The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.
We are unable to accept CVs.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.
If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.
Thank you for considering Manchester Carers Forum!
The client requests no contact from agencies or media sales.
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
Corporate Partnerships Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 12pm (midday) on Sunday 1 September 2024
About the role:
The British Museum's Advancement department is responsible for securing funds for the Museum from across a menu of different fundraising activities. The Corporate Partnerships team is responsible for developing and maintaining mutually beneficial relationships with sponsors, and members in the corporate sector.
A key aspect of the role is to support the Head of Corporate Partnerships with the management of existing relationships with corporate supporters. You will inherit a portfolio of current supporters wherein they are expected to plan, initiate and deliver activities to manage, maintain and grow relationships.
Additionally, the role requires a large focus on business development with opportunity to increase team revenue from new corporate sponsors, partners and members. The Corporate Partnerships Officer will liaise across various departments within the Museum to develop proposals, marketing materials, reports, monthly network news, and a variety of other team resources.
Key areas of responsibility:
Income Generation
- To be responsible for the day to day management and renewal of an agreed upon number of corporate sponsors, partners and members on an annual basis, recognising opportunities to increase revenue to sponsorship level when available.
- To recruit an agreed upon number of new corporate sponsors, partners and members on an annual basis (securing multi-year agreements whenever possible).
- To play an active role in development of new business pitches (with the support of either the Manager Corporate Relations or Head of Corporate Relations).
Account Management
- Maintaining regular communications with corporate supporters in the assigned portfolio and cultivating the relationships for future giving.
- Ensuring the efficient and complete delivery of benefits in consultation with the Events team.
- Identifying and encouraging senior relationships across both organisations.
- Ensuring Raiser's Edge fundraising database is updated and holds accurate information for each relationship in the portfolio.
Administration
- Liaise with Museum stakeholders to supply accurate information for use in sponsorship/funding proposals for current and/or prospective corporate supporters (i.e. become a subject matter expert for the Corporate Relations team in certain agreed upon funding areas of interest).
- Responsible for new business research, identifying and approaching suitable prospects, as well as coordinating response to specific interested prospects.
About you:
- Educated to degree level or equivalent.
- IT proficient as well as experience using databases.
- Keen understanding of fundraising practices and principles alongside project management experience.
- High level of organisation, attention to detail and administrative skills and able to work to tight deadlines across multiple departments.
- Confident, diplomatic, persuasive and professional, able to stay motivated and willing to work outside of normal office hours.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond.
£20,415.00 per annum, working 28 hours per week. Benefits include 25 days Annual Leave (pro rata), pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The purpose of this role is to enable vulnerable people living in a variety of different tenures and different geographical areas to move towards greater independence by providing a flexible and individually tailored support packages. The Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives, and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.
This role includes shifts between Monday and Friday, 9:00 - 17:00.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Building supportive, trusting relationships with customers.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Newham. No personal care or experience is required, just the right values.
£13.15 per hour, working a zero hour contract.
Want to feel like you have an exciting future? You'll feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed
For the full list please see our website.
The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
For the full list please see our website.
What you'll bring:
Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About the role
- Reporting to: Communications and Engagement Manager
- Contract: Full-time
- Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch.
- Annual leave: 25 days holiday, plus statutory bank holidays
We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.
A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.
Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.
Location
Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events).
About CharityComms
CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people.
We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community.
We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards.
Purpose of the role
You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement.
Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management.
Social media management and community engagement
You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:
- Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives.
- Craft key organisational messaging into engaging social media content and posts to generate conversations.
- Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social.
- Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies.
- Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets.
- Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders.
- Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels.
Content commissioning and creation
Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:
- Deliver and adapt our communications and engagement strategy to meet our objectives.
- Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos.
- Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates.
- Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process.
- Work with external providers where necessary to develop resources and creative materials where required.
- Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility.
Website and email comms
Working collaboratively with teams where needed or taking key roles to:
- Edit, upload, and publish content on the CharityComms website as directed.
- Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
- Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed.
- Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements.
Other activities
- Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
- Analyse data for reporting and make recommendations.
- Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content.
- Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms.
- Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
- Keep up to date with sector news, events and activities.
- Attend CharityComms and sector events, where appropriate, either in-person or online.
Person specification
Experience
- Experience of working in a professional membership organisation - desirable.
- Experience of digital content management; especially working with a CMS - desirable.
- Experience of running social media accounts and engaging communities through them - essential.
- A good knowledge of current communications and engagement techniques and practice - essential.
- Experience of both writing and editing for the web - essential.
- Experience of video and photo editing - essential.
- Experience of commissioning content - essential.
- Experience of social analytics reporting - essential.
Personal attributes
- Highly motivated and goal orientated - essential.
- Empathy with the goals and vision of CharityComms - essential.
- Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential.
- Strategically minded with a practical hands-on approach - essential.
- Excellent organisational and administrative skills - essential.
- Ability to work alone and with others and work under pressure - essential.
- Ability to demonstrate initiative and creativity - essential.
- A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
- Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
- Maintain an externally facing focus - essential.
- Support CharityComms proactive, results orientated and collaborative culture - essential.
Interviews
Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team.
These are some of the types of questions we will be asking during the interview:
- What interests you about working at CharityComms?
- Tell us about a time when you had to prioritise multiple tasks or deadlines.
- What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates?
Shortlisted candidates will be sent the list of interview questions in advance of the interview.
Diversity and Inclusion
At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.
We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available.
Additional info
All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary.
Benefits include:
- Yearly personal development budget.
- Generous pension contributions.
- Opportunity to attend CharityComms events.
- Reciprocal membership and training opportunities with many other sector organisations.
- Flexible working is offered where possible.
The client requests no contact from agencies or media sales.