Account Administrator Jobs

Homebased – UK

Closing Date: 8 September 2024

Ref 6810

Save the Children UK has an exciting opportunity for a creative, dynamic and experienced fundraising professional with a proven track record in managing donor or supporter relationships to join us as our Fundraising and Engagement Manager.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our Fundraising and Engagement Manager, you will have the opportunity to maximise individual and corporate financial contribution through effective, supporter-led acquisition, and account management. 

In this role, you will:

• Drive growth in our key income streams of regional corporates and ‘in aid of' fundraising individuals through new business and account management and pipeline management.

• Manage multiple priorities simultaneously whilst providing the highest level of stewardship to all supporters.

• Contribute to the growth and development of the regional pipeline of partnership opportunities for our key income streams.

• Contribute to departmental income reporting, budgeting and forecasting.

• Ensure that the pipeline of prospects and partners is kept up to date across all income streams.

 To be successful, it is important that you have:

• Experience in a fundraising, supporter care or admin role or experience within a sales environment.

• Strong relationship management and organisational skills.

• Creative, and can generate new and innovative ways to support partners and fundraisers, with a strong desire to succeed and a specific interest in stewarding fundraisers to maximise their fundraising whilst building strong relationships with the aim to convert individuals into long term supporters.

• Experience of managing multiple priorities simultaneously while still providing the highest level of stewardship to all supporters.

• Extensive experience of building successful internal and external relationships.

• Experience of financial budgeting and reporting and familiarity with a CRM ideally.

• The ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders.

 What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

The willingness and ability to travel across the UK a times and occasional work outside core hours is also essential. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

The purpose of the role is to plan and deliver strategically the fundraising required for the ongoing success of NCO, enabling this important national music organisation to develop and deliver its mission.

Main Responsibilities 

Strategy and Planning

Working with the Chief Executive and Development and Communications Committee to set and lead on the development of NCO’s development strategy, setting fundraising targets in line with strategic objectives.

Oversee all fundraising activity and report to the Chief Executive, NCO Board and Finance Committee on progress towards income targets.

As a member of the Senior Management Team, represent the Development function to ensure full account is taken of development potential whilst contributing towards the leadership and strategic direction of NCO.

Individual Giving

Lead on re-establishing NCO’s Individual Giving programme, drawing on the potential pipeline of current stakeholders (eg parents and alumni) and delegating to/working with the Development Team in its successful delivery.

Lead on new mid/major donor giving and relationships including legacies, personally managing a portfolio of prospects and donors.

Support the Development team to lead in the delivery of NCO’s annual giving programmes, ie Friends and Patrons.

Lead on individual campaigns, working collaboratively with the Development team to maximise opportunities to engage with new supporters through events and matched funding initiatives (eg The Big Give).

Work with the Chief Executive and other senior staff to ensure the continued engagement and support of the NCO Board.

Trusts and Foundations

Lead on fundraising from Trusts & Foundations and other grant giving bodies (excluding statutory funding).

Research and cultivate existing and new funders, working with the Chief Executive, Board and the Development Team to initiate new partnerships and maintaining systems to ensure that those partnerships are successfully managed and sustained.

Prepare compelling major grant applications to secure new funding with sound attention to detail, and work with colleagues by leading and advising on other vital grant applications undertaken by members of the Development team, sharing best practice in fundraising to develop the organisation’s skills.

As part of the Development team, provide appropriate and timely monitoring information to trusts and foundations, as required by their conditions of support including, where appropriate, organising events and visits.

Corporate Fundraising

Lead the Development team on stewarding existing and cultivating new corporate sponsors and ensuring benefits and recognition are delivered across NCO’s marketing channels.

Statutory Funding

Support the Chief Executive and wider team to ensure that NCO fulfils its quarterly and annual reporting requirements to Arts Council England and the Department for Education and in the creation of new funding applications including as part of the next ACE Investment Review.

(NB: The day to day management and reporting requirements of NCO’s NPO and DfE grants will be managed by a newly appointed Business Administrator and overseen by the Chief Executive).

Organisation and Management

Line manage NCO’s Development Manager through individual objective setting and performance management, regular 1:1 meetings and identification of training needs.

Empower the Development team by ensuring they have regular opportunities to develop their skills and experience across different areas of fundraising and through training whilst supporting them wholeheartedly in their professional development.

Inspire and lead the Development team, and set an example, on the application, implementation and adherence to all NCO policies and procedures.

Support the Development team to lead on the development of NCO’s CRM System (Beacon) in specific relation to its fundraising functions, in line with the Data Protection Act.

Maximise the potential of Gift Aid from all donations, supporting the Development team to ensure all donations and payments received are appropriately logged, accompanied by appropriate paperwork and in line with annual audit requirements and submitted in a timely manner.

Produce Development reports for quarterly Board and Finance Committee meetings, attending online and in person as required.

Undertake research and maintain a high level of knowledge about trusts, foundations, individuals, and statutory funding to inform planning.

Represent NCO at conferences undertaking public and media presentations, attending conferences and events and lobbying forums as appropriate

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, Cycle to Work and Eye Care Vouchers etc)
• A variety of social and wellbeing activities and events each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks in the office

Reports to:Deputy Head of Events  

Based: Battersea Park 

Salary:£40,000 -£45,000 (dependent on experience) 

Contract:  Permanent, Full Time 

Work Arrangement:  40 hours per week, Flexible Working Environment 

Role Overview 

Reporting to the Deputy Head of Events, the Senior Events Manager will have a significant role in the Events Team, overseeing the Parks and Corporate team and responsible for managing and delivering a wide range of outdoor events and activities within our parks and open spaces. We have a varied programme of events, often working with stakeholders, and this role involves the full event life cycle, from enquiries, site visits, assessing paperwork through to delivering a successful and safe event.  

We are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

We are looking for someone who has worked in a comparable role, with previous experience managing outdoor public events, and managing all the associated health and safety paperwork.  The role requires balancing our commercial remit to achieve revenue targets, with maintaining the integrity of our beautiful parks and the needs of our local residents and stakeholders. A successful candidate will be able to manage both very experienced commercial clients’ requirements and provide the extra support less experienced community organisers need.  

Main Duties/Responsibilities:

Venue Management

• Be listed as DPS on certain venues 
• Ensuring smooth venue booking process is in place for the team
• Providing clients with venue availability, quotes, and leading site visits
• Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
• Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
• Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
• Working with internal & external contractors to secure the necessary services for each event 
• Collaborating on developing new event opportunities to maximize revenue for the parks and open spaces
• Communicating effectively with internal and external colleagues to ensure all park events and activities are well-coordinated
• Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
• Supporting, delivering and attending events / productions as required

Admin and Finance

• Line managing event coordinators and assistants
• Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
• Monthly reconciliation of budget to ensure targets are met
• Ensuring all supplier’s paperwork is checked and uploaded to the system
• Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
• Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
• Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
• Supporting the Head of Events with various larger more complex projects

Event Production

• Supporting the Head of Events and Production Teams with the delivery of events produced by Enable
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required

Skills & Experience

• Minimum of 5 years' experience planning and managing events, ensuring a positive client experience
• Minimum of 2 years' experience planning and managing outdoor events, and working with local authorities 
• Management of multiple clients simultaneously, providing confident and patient guidance to clients
• Proficient in a range of office software: Outlook, Excel, Teams
• Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service
• Ability to work autonomously while readily collaborating with the wider events team
• This role will require schedule flexibility – including late nights, early mornings and weekend work to deliver events
• Personal Licence holder (this can be obtained on joining but required for Premises Licence and TEN applications)

Nice to haves: 

• Drivers Licence 
• Proficiency with Priava, or other diary management software
• Experience with Xero, Sage or other accounting software
• Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities 

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and we are an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Contract: Permanent, part-time (0.6), based in the office in Forest Gate/with some hybrid working options
Salary: £39,000 FTE (depending upon experience)
Line Managing: Communities Manager, Counselling Coordinator, Admin and Finance Officer, Creche Coordinator

What They Do

This organisation is a small charity that provides holistic support to vulnerable women in Newham, particularly in the context of mental health, and by extension – their families. In practice, these are almost all migrant families headed by a lone mother. Around 80-90% of those they work with are homeless, have experienced trauma, and have No Recourse to Public Funds.

Most new clients are seeking help with destitution and navigating hostile/dysfunctional systems of statutory support. As well as advocacy casework, they provide free counselling, parenting and life skills support, a Baby Bank, and skills development to help women support their families. A new cleaning social enterprise aims to diversify income and provide decent, flexible work.

More than the sum of the services it offers, the organisation provides a community where women support each other and know they can get help.

About the Role

The Operations Manager will oversee the operational delivery of the charitable objectives, including line management of senior project delivery staff. This role will support staff to ensure the smooth daily operations of front-line services.

You’ll be working within a diverse team of dedicated women in a compassionate environment. They appreciate the value of flexible working and welcome discussion about this in relation to the role.

As the Operations Manager, you will:

Line manages senior staff within the charity, providing regular one-to-one supervision, supporting staff to meet their objectives, working on all HR-related policies and procedures, and supporting staff to develop their potential.

Ensure the charity fulfils all legal, statutory, and regulatory duties around HR and governance.

Act as Lead Safeguarding Officer for the charity, including ensuring up-to-date DBS processes, organising staff, volunteer and Trustee safeguarding training, updating the Safeguarding Policy, and maintaining accurate records of safeguarding incidents.

Communicate regularly with the Finance Manager to support sound budgeting, management accounting, and other financial processes.

Monitor and report on key indicators of the organisation’s impact on funders and other stakeholders.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

How to Apply

If you wish to apply for this position, please use their online application portal to submit the following by Wednesday 11th September 5pm:

An up-to-date CV setting out any jobs, responsibilities, and achievements.

A covering letter (no more than 1000 words) demonstrating your suitability for the role in reference to the job description and person specification.

Please note that the covering letter is an important part of the application, and they will not accept CVs without one.

REF-216 300

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Doncaster. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Doncaster.  Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website.

Important Dates:

Closing date for applications: Midnight on 1st September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

This is an exciting time to join Stewardship.

With increasing capabilities and a transformative strategy in place, the Philanthropy Fund team is looking for a Relationship Manager to join them.

This is a varied role which would suit someone with grant-making and Relationship Management experience, and a passion for encouraging generosity. Working within a supportive team, your role will include building relationships with new and existing clients, facilitating the creation of complex giving strategies and spotting new areas of opportunity for impact. You will enjoy working in a team and have experience in being able to communicate excellently with a variety of stakeholders and decision makers.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Triage Co-ordinator

• Salary details: £28,000- £31,000
• Location: Hybrid – Rugby office/homebased
• Hours per week: 35 hours
• Vacancy type: Permanent

caba's purpose 

As an occupational charity, caba helps the ICAEW community thrive by equipping individuals with the practical, emotional, or digital tools to manage whatever’s in front of them, from everyday situations to exceptional life-changing circumstances. Our vision is that everyone in the ICAEW community can fully participate in life. 

your job purpose

Provide triage and administrative support to our direct support team, managing multiple enquiry channels, referral forms and invoices for service users accessing support through our service partners and updating their records on our CRM to ensure we have accurate records to enable them to deliver efficient and effective support to service users.

your key responsibilities 

service user support

• act as the first point of contact for enquiries, confirming service user eligibility, contact details and consents, and preparing their case files for support
• deal with service users who may be vulnerable, living with a physical or mental health condition, in financial hardship, long-term sickness and crisis situations
• complete and submit partner referral forms within 2 working days using information on our CRM so that service user can access services in a timely, professional and friendly manner
• answer telephone calls received by the charity, answering queries and redirecting calls in a professional and friendly manner

CRM database

• create new and accurate electronic service user files and assist the team in maintaining accurate records by inputting data to the caba CRM database
• update CRM records of service user cases, closing them down when service provision has been completed
• email service users updates and key information about the services they are receiving from the charity to keep them informed and able to fully participate

general administrative support

• create, update, and maintain support service purchase orders and usage, liaising with the service providers accounts teams when appropriate 
• provide administrative support to our team of Support Officers by managing enquiries and contributing to the smooth running of our internal support services 
• provide administrative support to our case management officer by completing referrals to partner services

why caba?

You’ll enjoy up to 10% pension contributions, private medical insurance, income protection insurance and a generous holiday allowance of 25 days per annum, plus bank holidays. 

We work in a flexible hybrid model - one that creates the opportunity to work in your own way from home, but also provides a great opportunity to collaborate with our colleagues at our office. Many of our colleagues have varied working patterns so we’re open to talking about the flexible working arrangements that could work for you. 

interested?

Take a look at the job description for full information. Applying is simple - send your CV and cover letter, along with our short application form, which shows us that you can make a success of the role. If you have links to any of your work, we’d love to see it - simply put them at the bottom of your application form. 

If you want to become part of a welcoming, inclusive organisation that values your ideas and input, we want to hear from you.  

**Your appointment is subject to an Enhanced Disclosure and Barring Service (DBS) check

Deadline for applications: Interviews will be held on a rolling weekly basis with a cut off of 21st September 2024.

Location: Richard House Children's Hospice, Richard House Drive, E16 3RG
Salary: £35,000.00 gross per annum
Hours: 37.5
Department: Finance
Job Type: Full time
Contract Type: Permanent

Looking to get ahead in Finance?

Are you a keen, team-player who wants to grow and develop within an organisation? Do you love a spreadsheet that balances and want to make a difference with your work? If so, then this is the role for you! We are looking for a Finance Assistant to join our small and dedicated team.

This is a great opportunity to gain on the job finance experience and be able to make an impact within a small team setting. You’ll be an intrinsic part of the Richard House operation and will have the ability to be trained and develop within your role.

As our Finance Assistant, you will provide essential support to the Finance & Operations team and the wider organisation. You will be responsible for dealing in a timely and effective way with bookkeeping, finance, payroll and general financial administration.

We are looking for someone has previous experience in bookkeeping, payroll and accounts reconciliation. You’ll also have an exceptional eye for detail and accuracy and be a whizz with Excel.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.

This job advert will close as soon as sufficient applications have been received.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.

Benefits: Annual holiday allowance of 27 days, increasing to 29 days after five years’ service, Pension scheme offering 7% employer’s and 3% employee’s contribution, Option to continue existing NHS pension (subject to meeting criteria), Employee assistance programme, Death in service scheme, Occupational sick pay scheme, Enhanced maternity pay scheme, Flexible working, A supportive team with a commitment to CPD, Unsocial hours benefit (certain Care positions only)

REF-215 988

Hackney Playbus 

Hackney Playbus believes that all children under five living in East London should have the opportunity to grow, thrive, and reach their potential. Our mission is to provide play, learning, and support to socially excluded families in East London, to encourage children’s early years development, and to strengthen families and communities.

WE DO THIS BY:

• Making play and learning opportunities accessible to children aged 0-4 years old - we bring play out into the community!

• Providing a welcoming and relaxed setting where families can come together in their local community 

• Supporting parents and carers to feel confident in their knowledge and skills as a parent or carer

• Connecting families to support services

• Dedicating time and resources to outreach and community engagement

All our services are delivered in a way that is inclusive, friendly and welcoming. All services are free to attend.        

Early Years Community Worker

We are looking for an Early Years Community Worker to join our caring, creative and resourceful Hackney Playbus early years team, with additional responsibility for coordinating the staff team schedule and ensuring that appropriate resources are in place to deliver our programme. 

Together we run stay and play sessions from a bright and beautiful double-decker bus that has been converted into a mobile early years community play space. Our sessions take place both inside and outside the Playbus in different locations across Hackney, providing a rich play and learning environment for children aged 0-4yrs old and a welcoming space for their parents and carers. We listen to the needs of parents and carers and help families to access support services where needed. 

As well as our Playbus sessions, we bring our informal, welcoming approach to baby groups that we run in community settings.

Our Team and Our Approach 

We value the positive impact of difference within our organisation and want our team to reflect the diverse cultures, ethnicities, languages and experiences of the families who participate in our activities. We particularly encourage applications from people from Global Majority backgrounds, those who speak a language spoken by local communities in Hackney, and those with lived experience of bringing up children in challenging circumstances. 

We work collaboratively at Hackney Playbus, recognising that every team member has valuable life experiences, skills and interests to contribute to the project. We learn from one another and value each other’s insights and opinions. We work collectively as far as possible to share decision-making as well as the workload, supporting each other to develop and grow within our roles.

Main duties and responsibilities:

Staff scheduling

• Coordinating the staff team schedule to ensure all sessions are appropriately staffed, taking into account booked annual leave

• Arranging cover for absent staff, both planned and at short notice

• Covering sessions for other members of the team to enable all team members time to take part in outreach activities, training, planning, project development, admin and meetings

Play Provision

• To assist in the planning and delivery of play opportunities in a safe and stimulating environment, in line with the Early Years Foundation Stage curriculum

• To acquire resources as necessary within the budget available to maintain an enabling environment for children’s learning and development, ensuring that all equipment is safe, appropriate, well maintained and stored

• Promote the use of low cost, free or recycled materials to ensure that activities demonstrated can be replicated in the home environment and on a low budget

• To create stimulating play spaces to support children’s learning and development, including lifting play equipment on and off the Playbus as required, and/or setting up equipment in community hall settings

• To supervise and support children in their play during sessions both on and off the Playbus, or in group settings at community venues 

• To assist with the cleaning and tidying of the Playbus, venues, and of Hackney Playbus resources

Working with Parents and Carers

• To provide a warm, welcoming and nurturing space for parents and carers, whether on the Playbus, in group venues, or in other community settings

• To model ways of playing and interacting with children, including promoting play-at-home ideas

• To encourage parents and carers to share their experiences with each other and to value their own knowledge and experience as a parent or carer

• To develop positive relationships with parents and carers and support them in their knowledge and understanding of their child’s learning and development

Signposting and Referrals

• To become familiar with support services available both locally and nationally for families, including Hackney Children and Family Hub provision

• To listen to parents and carers’ concerns and signpost or refer them to relevant support services

• To observe children and identify where additional support from external services may be required

• To promote programmes and opportunities that benefit families in line with Hackney Playbus aims and objectives

• To ensure leaflets and information displays are up-to-date and accessible on the Playbus and in other venues where we work

Outreach

• From time to time to participate in outreach activities such as door-knocking, leafleting and pop-up play events

• To actively support inclusion by identifying any barriers that families face in accessing our services and working to overcome these barriers together with the Hackney Playbus team

Monitoring and Evaluation 

• To complete registration forms, attendance records and sessional report forms. These may be in paper form or digital. 

• To carry out and write up observations related to the charitable aims of Hackney Playbus

• To be aware of the aims and outcomes of specific projects when writing session reports

• To be willing to assist the Co-Directors in reporting on outcomes

• To assist in gathering feedback from parents, carers and children

General

• To support Hackney Playbus’s commitment to safeguarding children in all aspects of the organisation’s work

• To be friendly and welcoming to all families and to work hard to make every Hackney Playbus experience a positive one for both child and adult

• To promote and deliver a fair and quality service which is sensitive and responsive to all families using Hackney Playbus services

• To attend and participate in team meetings and supervision

• To be willing to attend training and to take an interest in your own learning and development

• To undertake other tasks to support our projects, as agreed with the team 

• To abide by Health and Safety, Child Protection and other legal requirements associated with providing play on and off the Hackney Playbus and in community settings

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Immigration Advisor
Reports to: Immigration Service Manager

Salary: £38,750 or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits

Contract: permanent, full time (35 hours) or part time (21-28 hours)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential OISC Level 2 and 3 advice and representation, whilst providing support and training to colleagues working at Level 1.  The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be the key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

LabourList is the leading dedicated media platform covering all things Labour, providing breaking news, insider analysis and robust party debate through our website, daily newsletter and events programme.

We are looking for a new colleague to lead our business work alongside the editor, at an exciting and important moment for us with Labour now in power.

One day you could be sourcing new sponsorship for events or content or organising panel and social events; another day you could be planning our budget or handling payroll, invoicing and accounts.

We are supportive but independent of Labour, with readers, writers and speakers from across the party and beyond, from many MPs and members to policy experts.

We have hosted many events with leading Labour figures, and former Labour leader Neil Kinnock has called us a “wonderful” resource for the labour movement – while columnist Polly Toynbee has said she “couldn’t do without LabourList’s information and analysis”.

The role is likely to be mainly remote-working, but with some London co-working, meetings and events required, and very occasional work elsewhere.

To apply, please submit your CV and a cover letter outlining how your skills and experiences match the job description and person specification below, and a few lines on why you want the role. If you have any questions, feel free to email us via jobs (at) labourlist (dot) org - and there’s no such thing as a stupid question.

What the job role is likely to involve:

Events

• Planning, promoting and delivering a programme of successful panel, social or other events in person or online
• Raising revenue from events by securing sponsorship and selling tickets, helping fund our day-to-day journalism

Fundraising 

• Securing further funding opportunities more widely, from advertorials or adverts to sponsored LabourList editorial partnerships, from seeking out new grants to building donations from readers
• Building relationships with potential partners, donors and event speakers across and beyond Labour
• Working with ad partners to assist with their clients’ ad campaigns

Finances

• Planning and monitoring the organisation’s budget with the editor
• Making, invoicing for and following up on external payments due
• Managing payroll, HMRC payments and expenses
• Working with external accountants to maintain company accounts

Operations

• Taking responsibility for record keeping and organisation of documents
• Writing board meeting agendas, minutes and other relevant documents
• Supporting the organisation with other ad hoc work flexibly as required in a small team, such as HR or support on editorial projects

What we’re looking for in applicants:

This role is likely to suit someone who is:

• Highly organised and attentive to detail, with the ability to balance, keep track of and deliver on competing priorities to deadlines
• A good communicator able to promote LabourList in person and in writing, and to build and maintain good relations and work collaboratively with key stakeholders – from event or ad partners and MPs to LabourList colleagues and board members
• Able to adapt and learn quickly in a varied role where duties could evolve in a fast-moving political and media environment
• Available to work at Labour party conference in September 2025 (and ideally to attend at least part of Labour conference this year to see our work)
• Interested in and supportive of Labour politics
• Able to work occasional antisocial hours when events or tight deadlines require

It’s likely to suit someone with experience of:

• Directly generating income for an organisation or campaign
• Organising and running events, from design to marketing to on-the-ground oversight
• Leading projects from conception to completion
• Preparing and analysing budgets

Note this is not an exhaustive or fixed list of duties, which may develop over time in a small team.

If you can meet most but not all of the criteria listed, we would still encourage you to apply.

We are seeking applications from everyone, but would particularly encourage those from backgrounds under-represented in senior media or political roles to apply.

As Project Worker Complex Needs, you will work creatively and collaboratively with adults who have experience of homelessness and/or Rough Sleeping. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs.

About the role:

SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilise external specialist, statutory and community services.

The support you provide will ensure that clients are able to:

• Access and sustain their accommodation within our services
• Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
• Access primary health care, and improving their wellbeing and process of recovery.
• Access work, training, and other opportunities,
• Be supported by, and be active in, their community
• Develop and maintain positive personal relationships

You will be part of a dynamic team in a hostel setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organisation more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.

About you:

• Ability to maintain motivation for a high level of contact with clients on a day-to-day basis.
• A non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
• Familiarity with IT applications and basic keyboard skills and the ability to maintain accurate records and manage own administrative tasks.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Be expected to operate primarily in your supported accommodation service, as well as some off site work duties; to facilitate client appointments and conduct professional meetings.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
• Understanding of professional boundaries and their importance when delivering trauma informed support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 8th September at midnight

Interview Date: Week commencing 16th October via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. (Include if post requires a DBS.)

This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. Having set up our Adult Services department in 2019, we have seen both the breadth and depth of our work with adults expand significantly. Following a recent organisational restructure and the development of a three-year strategy which we are implementing in 2023 – 2026, we are anticipating further growth in our adult training work.

We are therefore looking to expand our Adult Services team, with a Projects Coordinator to support the Head of Adult Services and Service Delivery Lead (Adult Services) to coordinate the delivery of a range of adult training projects to a varied group of beneficiaries. You will play a key role in ensuring that the projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the training, and ensuring projects are properly recorded, monitored, and evaluated. You will be part of a direct team of five in Adult Services, and a wider team of dedicated, supportive people with a shared commitment to preventing domestic abuse and sexual violence.

Role Purpose

The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of the Tender’s training programmes for adults across the organisation
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Main Responsibilities and Duties

Project delivery

• Developing and coordinating the delivery of training projects for adults across all settings, including digital projects, to ensure successful delivery of projects
• Coordinating development days and developing resources and content with the Head of Adult Services, in order to grow and tailor the content for sessions with adults
• Collaborating with the Children and Young People’s (CYP) Services department to coordinate the delivery of training projects for adults in CYP settings
• Monitoring the progress of projects to ensure projects are delivered to plan and on time
• Coordinating the evaluation of projects delivered to adults to ensure learnings from projects are assessed and shared
• Working with the Tender team to ensure effective and efficient use of time and resource during delivery
• Working with the Communications Coordinator to create publicity for projects in a range of formats, including website content, newsletters, information sheets and social media posts

Relationships

• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with settings to facilitate the delivery and success of adult training projects
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with other stakeholders involved in the delivery of projects, including workshop leaders, youth leaders, partner organisations, and professional specialists, to ensure stakeholders remain engaged in and committed to the projects’ success
• Working with colleagues to manage information flows and communication to ensure knowledge of and learnings from projects are known and understood across Tender

Administration

• Completing all mandatory training, and proactively seek opportunities for ongoing professional development
• Logging, tracking and updating project management documentation (including project booking, securing contracts, carrying out risk assessments) to facilitate transparency of decision-making and accuracy of reporting
• Following monitoring and evaluation procedures to ensure the results of projects are recorded accurately and in a timely manner using specified systems, including Salesforce and SharePoint
• Participating in training and other learning activities to develop relevant professional skills and knowledge
• Undertaking any other reasonable duties commensurate with the grade and competencies required of the post requested by the line management

Job Profile

The role of the Major Gifts and Philanthropy (MGP) Team Research and Information Manager is a unique role within the sector and CAFOD. Working across MGP (which is made up of Major Donors and Corporate teams) as well as others, such as the Trusts and Foundations Team, it has been developed to meet the growing needs of planning and reporting across MGP and to ensure income growth is focused on raising the funds needed to achieve short and long term organisation priorities.

A pivotal role, the post-holder will hold lead expertise in philanthropy communications at CAFOD, working with other stakeholders to identify funding priorities so MGP can achieve an income forecast of nearly £3.17m in 2024/25.

Managing the Research and Information Executive, the post-holder will make sure that concept notes, proposals and reports are written for the most strategic work, and that MGP relationship managers are informed of projects in need of funding. With oversight of all team donor proposals, reporting and communications, you will ensure they align with CAFOD’s values, especially promoting anti-racist messages in line with our commitment to becoming an anti-racist organisation. 

The post-holder will share key donor trends and work closely with the Philanthropy Manager and Corporate Partnerships Manager to understand their research needs and develop a research strategy. Alongside the Research and Information Executive, you will complete research into top-level prospects and donors. 

This post sits in the MGP team, which is part of the Fundraising and Participation Group. As MGP’s information and prospect research expert, you will work with the Executive team, International Programmes, Integrated Fundraising and Business Innovation team, Data and Insight, Communications and Finance teams as appropriate.

Key Responsibilities 

Strategic leadership of MGP’s funding portfolio & engagement 

• Lead on the implementation of MGP’s funding strategy, maintaining a funding proposal pipeline and tracking where funds have been secured for projects, so it sits as a centre of excellence across CAFOD

• Oversee donor communications for the team, including appeals and cases for support for CAFOD’s most strategic work: unrestricted, and our humanitarian funding initiative, Every Second Counts; ensuring communications comply with anti-racist communication and fundraising principles 

• Build strong relationships with International Programmes staff and facilitate meetings for them to share strategic work with MGP team 

• Identify and influence change, especially relating to donor systems and processes 

• Work with Country teams to source relevant information and write funding proposals and reports for donors

• Mentor MGP relationship managers ensuring they can write their funding materials with success 

• Work with the Head of MGP to continually improve MGP systems and processes, and adapt them where necessary 

Lead prospect and donor research 

• Use expertise to research and evaluate information on donors and prospective donors, focusing on high-value supporters 

• Working with the team leads, identify their research needs and develop and implement a prospect research strategy that meets these 

• Identify key trends relevant to the MGP team - collating and analyse internal and external donor trends and reports and sharing them with the team 

• Work with the Head of MGP and the senior International Programme (IP) team to develop new multi-year initiatives and feasibility/ scoping studies

• Alongside the Philanthropy Manager have an overview of MGP’s supporter Ethical Checks Policy and support ethical checks and policy compliance as needed

• Work across the team to maintain donor profiles, train and guide the team members in writing their profiles, briefing notes and event profiles 

• Work with team leads and external research agencies for profiling and wealth screening audits. 

 Information Management  

• Maintain donor contact details in compliance with GDPR, data protection legislation and fundraising best practices 

• Have an overview of all MGP requests to CAFOD’s Data and Insight team and assist as required in gathering internal donor trends and reports 

• Work with the team to manage systems and records and update information on high-priority donors as required. 

 Budget & Planning 

• Participate in MGP planning and budget activities 

• Analyse income-related reports and share them with the Head of MGP

• Benchmark, monitor, draw upon and share best practices with MGP

 People Management    

• Line Manage, develop and support the Research & Information Executive by championing our purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews

Safeguarding  

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

The post holder will be making key decisions and take responsibility for leading on the following tasks and where appropriate will put the case forward for innovative changes to take place, based on sound judgment. 

Job-specific competencies

• Proven experience in writing donor proposals and securing funds for significant donations from Major Donors and corporates.

• Specialist prospect research skills and an understanding of the methodologies and research resources required to carry out research.

• Clear and accurate written and verbal communication skills to influence senior staff.

• Ability to translate complex information into engaging donor communications and reports 

• Experience of developing strategies in line with organisational priorities.

Desirable Criteria: Knowledge and awareness of international development and humanitarian aid 

Why Choose CAFOD?

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

Starting Salary: £43,461 - £46,819 (including London weighting)– This is the full-time salary, and the pay will be prorated based on the hours of the post.

Contract: Permanent – 3.5 Days per week

Location: London (Hybrid working - 40% of your time at the CAFOD head office)

As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below. 

• 34 days holiday (20 days annual leave, 8 bank holidays and 6 closure days) 

• Additional 10 days annual leave purchase scheme 

• Enhanced Pension (6% - 17.5% contribution) 

• Cycle to work scheme and season ticket loan 

• Enhanced Maternity, paternity and adoption pay 

• Enhanced Sick pay & income protection 

• Life Assurance x 3 annual salary 

• Employee Assistance Programme 

We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work. 

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.