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We are looking for an experienced, strategically minded and solutions focused Senior Operations Manager to join us here at the Royal College of Radiologists (RCR) as part of our Exams Team. 

The RCR creates and delivers exams on the behalf of the General Medical Council (GMC) to assess doctors qualifying as Clinical Oncologists (cancer doctors) and Radiologists (doctors who diagnose through medical imaging). The Senior Operations Manager will oversee the work of the operational exam delivery team, working at a high level to realise our growth plans. 

As a dynamic leader, you will create medium- and long-term plans to grow exam capacity, both domestically and globally, recognising that the number of candidates completing their exams directly impacts the growth of our specialties. This will include monitoring and responding to changes in demand for exams, optimising pricing models and identifying and delivering operational efficiencies. You will achieve this by motivating and enthusing your direct reports and the wider team, connecting them to the bigger picture and ensuring they are reaching high levels of performance.

To be successful in this role you will have a significant level of operational and financial management experience, including the ability to manage budgets within a complex financial picture and long-term strategic planning skills. You will also have the ability to identify and mitigate risks in delivery, ensuring that the RCR maintains its reputation as offering world class qualifications. 

You will be a pivotal player within the exams team ensuring operational efficiency and an excellent service are part of the seamless delivery of our high-stakes exams. You will have the opportunity to work with dedicated professionals who are passionate about making a difference and lead our exams operations to new heights. 

What you’ll do: 

• Strategic development of exam operations to deliver sufficient exams for the market/audience over the medium and long term.
• Leading the implementation of plans and initiatives for exams operations, securing and allocating resources, agreeing and managing the overall exams operations budget.
• Be an exceptional multi-team leader, providing direction and support to motivate and direct line reports in achieving exam function goals, ensuring outcomes are clear and progress is measurable.
• Responsible for operational reporting to internal Committees and other stakeholders, via written reports and in person.
• Develop and maintain product ownership of the Exams Candidate Management System (EMS) to ensure it is fit for purpose and working effectively to support strategic objectives.
• Actively participate as a member of the exams management team.
   

What you’ll need: 

• Strong service delivery and financial management background including managing operations within exams, education or events.
• Experience of delivering growth which features value for money, operational and service improvement and efficiency savings.
• Experience of developing and managing a high performing operational team.
• Excellent people management skills with the ability to motivate and effectively manage a team delivering a variety of activities. 
• Ability to provide support and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
• Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problems.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. Please find out more about the Senior Operations Manager role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This role will support the delivery of the personal health budget (PHB) brokerage service in East London, run by Core Arts. As part of the PHB team the successful candidate would support to provide a high quality, person- focused, efficient PHB brokerage service 

Post Title: Personal Health Budgets Advisor–

Hours: Full Time one year fixed term contract.

Based:  Home based and at Hackney

Salary: £26,000-28,000k (Scale) full time - 35 hours p/w

Responsible to: PHB Operational Lead

Summary

Core Arts Mental Health Creative Charity are looking for a Personal Health Budgets Advisor  to join our expanding team.

This role will support the delivery of the personal health budget (PHB) brokerage service in East London, run by Core Arts. As part of the PHB team the successful candidate would support to provide a high quality, person- focused, efficient PHB brokerage service. The post-holder will be responsible for ensuring personalised support plans are processed by the brokerage service and the financial management is clearly explained and accessible to PHB holders and referrers. You will respond to PHB queries and manage a case load of PHB referrals, ensuring that they are processed efficiently. Your day-to-day work will be primarily desk based, liaising with mainly clinicians and sometimes budget holders to support the PHB process. You will support training and awareness delivery to teams and work with the team in developing increasing involvement with PHB holders.

The NHS long-term plan intends for personalised care to be ‘business as usual’ therefore opportunities for PHBs are increasing, this service works closely with mental health teams (ELFT) and the PHB lead.

Personal health budgets (PHBs) are a way of personalising care, based around what matters to people and their individual strengths and needs, and their recovery plans. It is an amount of money for a person to purchase an item, activity or package of care agreed between them and their health team. They give people more choice, control and flexibility over their support, allowing them to develop a package of care tailored to what will help them to be well and stay well. Personal health budgets allow for creativity and personalisation. The PHB team support processing requests so people can access the items or activities to support recovery goals.

Key responsibilities

• Process PHB referrals efficiently, ensuring requests are person-centred and recovery focussed outlining personalised recovery goals/ plans
• Offer support and guidance to clinicians on personalised support and how to make referrals to the PHB service- communication would be over the phone, email and online and in-person meetings.
• Deliver training in partnership with ELFT to clinicians about PHBs and how to make a referral and hold awareness sessions to raise the profile of PHBs.
• Ensure that the referral process is streamlined and each stage of a PHB is communicated to ensure responsive budgets to referrals.
• Monitor the online platform Patients Know Best (PKB) for any queries from budget holders about their PHB.
• Keep accurate and up to date records of PHBs on the case management system to support the PHB process and with evaluation.
• Work with finance team to ensure PHBs funds are released quickly and accurately, and risks are identified and managed appropriately.
• Collect case stories to raise the profile of PHBs and demonstrate the impact of the service.
• Work as a team to ensure all referrals are responded to and feedback around approval or process are communications effectively
• Work in partnership with ELFT to ensure successful joint working

General responsibilities

· Work to our mission, vision, and values.

· participate in team meetings and training

· team approach including solution focussed discussions and practice

· Participate in personal, team and organisational development.

· Input and use database to its fullest to ensure monitoring and reporting is accurate

· Keep to our policies, including health & safety, safeguarding and risk regulations

· Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

E: A good understanding of personalised care and the impact that has on health and wellbeing.

E: Experience of working with people with mental health issues and an understanding of the difficulties they face.

E: Excellent organisational and IT skills including database experience.

 E: Ability to multi-task and manage a case load, demonstrating skills in prioritisation.

E: Excellent interpersonal and communication skills; experience of communicating with a wide variety of people over the phone, email, online and in-person.

E: Ability to work as part of a team and on your own initiative and prioritise your workload.

E: Ability to identify areas for improvement and problem solve with the PHB team.

E: Ability to guide others and relay accurate and useful information to referrers and in training environments

D: Experience of using and managing a case management system.
D:  Experience and understanding of direct payments or personal health budgets.
D:  Knowledge of mental health services, including current issues in policy and practice.

How to Apply

Include your  CV and a covering letter explaining how your experience meets the job description. We only accept applicants who upload both CV and covering letter. It’s a legal requirement that you are eligible to work in the UK.

About the role

The Senior Communications and Marketing Manager will join the Trust at an exciting time and be responsible for providing first-class customer service to the local community who use this much-loved greenspace for rest, relaxation and exercise, as well as the promotion of the park as a unique visitor attraction.

The role will support the Trust to expand and diversify our audience and supporter base through creative, targeted and effective marketing of events and programming. It will also support the generation of commercial and philanthropic income, through strategic fundraising campaigns and raising the profile of the park. 

You will be responsible for the day-to-day management of all channels including digital communications (website, e-newsletter, social media) as well as handling press/ media, print and working with the grounds team on in-park communications.

About Crystal Palace Park Trust

‍Crystal Palace Park Trust is the new community-led custodian for the historic Crystal Palace Park in south London.  Our mission is to protect, manage and improve Crystal Palace Park as a green, open, historic, ecological, recreational, sporting, cultural and educational resource in the interests of the community and other Park users.

The park is now on the cusp of benefitting from a multi-million-pound restoration and regeneration project that will save its unique heritage assets, such as the world-famous Dinosaurs and Italian Terraces, and bring much needed new infrastructure such as a new Visitor Centre and children's playground. 

‍Joining Crystal Palace Park Trust now means having the opportunity to shape a vibrant and inclusive future for this incredible landscape and be at the forefront of community-led regeneration. 

How to apply

For more information on how to apply, please download the Job Description 

Applications must be received by 9 AM on Monday, 16 September.

All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

Glass Door run Londons largest Emergency Winter Night Shelter and we are looking for a new Fundraising Manager to join our team to ensure we are able to continue our service and increase out outreach and Casework support.

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. 

                                At  minimum of two days a week at the office.

Duration: Permanent (with six months' probation)

Reporting to:            Head of Fundraising & Major Donors

Responsible for: Line manager to Fundraising Officer (Events and Community) as well as manage the events budget

Hours of work: 35 hours per week, Monday-Friday

Salary: £38,000 – £42,000 pa

Overview of the role

The postholder will be responsible for our events, community fundraising and corporate partnerships.

What you will do as part of our team

Strategic Planning

• Work with the Head of Fundraising & Major Donors and the other Fundraising Managers to refine and develop our established fundraising strategy to maximise income from events, community fundraising and corporate partnerships against an annual target.
• Develop our annual programme of events, including cultivation, stewardship and fundraising events, whether virtual or physical.

Events Management

• Overall responsibility for the design, planning and implementation of all Glass Door events, including our flagship fundraising event, the Sleep Out in the Square, and our annual supporter thank you event.
• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
• Oversee the Fundraising Officer as they support with the co-ordination and implementation of events.
• Ensure health and safety is at the core of all event planning and implementation.
• Manage our challenge events portfolio and identify new opportunities which could increase Glass Door’s income

Corporate Partnerships

• Pitch for corporate support including commercial partnerships, charity of the year relationships and sponsorship.
• Manage a portfolio of corporate partnerships, working with companies where the focus is on employee fundraising and volunteering, cause related marketing and/or pro bono support.
• Develop a Corporate prospect pipeline, reengaging lapsed donors from our database, and identifying new prospective partners.

Community Fundraising

• Oversee our work with community groups, supporting the Fundraising Officer, ensuring we provide necessary stewardship, support and guidance.
• Local churches are big supporters of our work. Support the Fundraising Officer to maintain excellent relationships and support them with events
• Establish a new community fundraising product, as an additional or alternative option to our flagship event Sleep Out

Policies and regulation

• Stay well informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, ensure this is regularly communicated to the wider Fundraising team and forms the basis of Glass Door’s Fundraising Policy
• Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and the Code of Fundraising Practice.
• Ensure the Fundraising Policy is kept up to date across the organisation

Other

• Build excellent working relationship with existing donors, the Board of Trustees, staff, volunteers and other stakeholders who help promote the charity.
• Line manage the Fundraising Officer: Events and Community (full-time position
• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
• Manage the relevant fundraising budget for your area, including income and expenditure forecasts, in conjunction with the Head of Fundraising & Major Donors and other Fundraising Managers.
• Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.

Person specification

We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.  You will be a confident and friendly self-starter, who takes initiative to get things done.

Essential

Knowledge & Experience

• Experience managing complex events delivering six figure income targets
• Demonstrable success in securing income from a range of fundraising streams, including corporate, events and community
• Understanding and experience of developing and stewarding relationships with supporters of all kinds, from event attendees and community fundraisers to senior company executives
• Up to date knowledge of the regulatory regime around fundraising and data protection.
• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
• A good understanding of health and safety and risk assessment procedures.
• Experience of basic copywriting to produce fundraising packs and other materials.
• Experience of managing staff and volunteers.

Skills & aptitudes

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
• Strong public speaking skills and experience of presenting to donors.
• Excellent verbal and written communication skills with the ability to adapt style appropriately.
• Ability to work under pressure, manage time effectively and prioritise a varied workload.
• Project management and organisational skills.
• Ability to develop ideas and concepts into effective action plans.
• Good negotiation skills.
• Excellent attention to detail, taking pride in work.
• Highly numerate with strong analysis skills.
• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.

Personal Characteristic

• We are a small, hardworking, highly motivated team, and we need someone positive and flexible who will maintain and build on our recent successes. We seek a willingness to roll up your sleeves and get involved as needed - and to develop the role and yourself as Glass Door grows and our fundraising and management needs change. We are also looking for:
• Passion for helping to improve the lives of homeless people.
• Initiative and follow-through: highly organised and self-motivated with an ability to set, prioritise and work independently through a calendar of deadlines and goals;
• Problem-solving: able to bring an intelligent, imaginative approach to development and implementation of our fundraising operations;
• Collaboration: able to work well within the Fundraising and Communications team;
• Willingness to lead: able to set a vision for what can be achieved, and to take others with you by your enthusiasm and determination;
• Compassion: insightful and sympathetic to the challenges faced by our homeless guests;
• Someone who enjoys the dynamics of a small (but growing), vibrant and busy office.
• Willingness to work flexible hours occasionally, for example at evenings and weekends.

Desirable

• Prior experience of using a CRM database to segment and select data, produce reports and analyse information, ideally the Donorflex database.

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

JOB DESCRIPTION

Job Title: Fundraising and Partnerships Manager

Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.

Reports to: Executive Director

Salary: £30,000 pro rata

Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.

By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location:Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: Permanent, pending a successful 6-month probationary period

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.

FUNDRAISING

1.1 Fundraising Management and Donor Liaison:

• In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
• Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
• Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
• Support the Executive Director with fundraising and reporting to individuals and trusts.

1.2Events

• Plan and manage, in collaboration with the Action Village India team, the events for the year
• Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
• Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.

1.3 Individual Giving

• Planning and delivering our regular appeals and engagement communications.
• Develop new ways to engage our supporters’ base and grow income from Individual Giving products.
• Build engaging journeys to retain existing supporters and develop more supporters.

1.4 Communications and Development Management

• Create communications content that inspires supporter engagement and promotes loyalty.
• Contribute relevant material and content to Action Village India newsletters.
• To design and produce communication materials – Annual Report and Appeals
• Supply project information to support appeals to individual donors, and at public events including WOMAD; co-organise the exhibition at WOMAD.
• Work with partners to generate engaging communications and marketing materials about the progress of their work, including visual content.
• Work with partners to generate material on which to base awareness-raising and educational work in the UK, where appropriate.
• Manage the creation of the organisation’s content, for example, leaflets, webpages and annual reports.
• Work closely with the Communications and Administrative Assistant to support the creation of social media content and other customer relationship material, ensuring this feeds directly into the Communications Strategy.
• Support the Executive Director in monitoring and assisting with formal progress reports to funders, and any other work based on the organisation’s requirements.

GENERAL RESPONSIBILITIES 

• Represent Action Village India as required.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Cover for colleagues or undertake other duties commensurate with the accountabilities of the post as necessary.

PERSON SPECIFICATION

EXPERIENCE

• Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
• Proven experience in writing project proposals and reports for funders.
• Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
• Experience co-organising events and fundraising activities.

KNOWLEDGE and SKILLS

• Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
• Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
• Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
• Ability to absorb, filter and re-present information for new audience

PERSONAL QUALITIES

• A passion to support humanitarian activities that benefit the most vulnerable.
• Excellent communication skills: presenting complex information clearly, concisely and persuasively.
• Proficiency in using Excel.
• Ability to stay focused and efficient in the face of changing priorities and multiple demands.
• Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
• Excellent organisational skills, including ability to work systematically to deadlines.
• Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.

DESIRABLE REQUIREMENTS

• Experience of working in partnership and solidarity with national and local NGOs.
• Ideally, experience of working in international development with a specific focus on Asia and India.
• Clean driving licence
• IT skills
• Photoshop and Indesign experience

OTHER REQUIREMENTS

• Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
• Able to travel to rural India if required
• Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
• Commitment to the values, vision and ethos of Action Village India.

CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September

Selection Process and timescales:

1. 9am Monday 16th September 2024
   Deadline for applications
2. Wednesday 18th September
   You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview.
3. Monday 23rd September 17:00
   Deadline for submission of written exercise(s)
4. Thursday 26th September
   Interviews
5. You will be informed of our decision on your application and interview as soon as possible after 26th
6. Wednesday 2nd October or when discussed and agreed
   First possible starting date or starting date when discussed and agreed.

River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £25,213

Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.

Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.

River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.

Key Responsibilities

Website

• Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
• Optimise user journeys across all Resurgo’s digital channels.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Oversight of Spear Programme Spear

Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education

Line management and training

• Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
• Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.

Supporting River Church’s mission and ministry

• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensuring the Spear programme is a key missional feature of the work of the church
• Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
• Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.

Site management

• Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

Please apply on the website of River Church Ipswich. We will not process application through this page.

Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.

This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE) 
Reports to: CEO 
 

About Us:

Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.

Our impact is best expressed by the students and families we serve:

• “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
• “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent 
• “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent

With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years. 

As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community. 

Join us and be part of a mission that changes lives through the power of music.
 

The Role:

As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music. 
 

Key Responsibilities:

Customer Service and Enrolment Coordination:

• Act as the first point of contact for new enquiries, enrolled students, parents, and teachers. 
• Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach. 
• Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
• Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
• Track contact through our CRM and process data securely.
• For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.

Scheduling and Lesson Management:

• Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
• Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
• Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided). 

The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity. 

About You:

• Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
• Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
• Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
• Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
• Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.

Benefits:

• Flexible working hours to suit your schedule.
• Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
• Be part of a passionate team dedicated to making music education accessible to all.

About us

We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard. 

By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves. 

We are seeking a dynamic Fundraising Officer to join our team!

If you are a recent graduate/school leaver or an individual looking to start your career in the charity sector and learn about fundraising, this opportunity is for you—no previous fundraising experience required.

If you have transferable skills in relationship-building, written and verbal communication and data handling, and you're eager to build a career in the charity sector, we encourage you to apply. Your unique skills and passion could be a perfect fit for driving our mission forward!

About the role:
 

As a Fundraising Officer, you will play a pivotal role in shaping the future of our organisation. You will be at the forefront of our fundraising efforts, building and nurturing relationships with supporters, planning fundraising campaigns, and helping to ensure our financial sustainability. This is more than just a job; it’s an opportunity to make a lasting impact on a cause you believe in.

Contract: fixed-term for 18 months with a potential to extend
Hours of work: 37.5 hours per week -flexible and consolidated working arrangements available
Start date: November 2024

Responsibilities: 

• Provide excellent supporter care and communication to help fundraisers reach targets and retain corporate partners and donors.
• Collaborate with the fundraising and wider Student Minds team to achieve fundraising objectives.
• Encourage fundraising and donations through regular communications and manage time-bound campaigns.
• Conduct research into new fundraising prospects in collaboration with the Fundraising and Development Manager and the Partnerships Manager.
• Manage supporter newsletters, including writing content and increasing distribution and engagement.
• Handle incoming enquiries regarding donations and fundraising activities and update supporter data in the charity database.
• Provide logistical and administrative support for community and corporate fundraising activities and events.
• Assist with strategic decision-making, ensure compliance with internal and external requirements, and support website content development.

For a more detailed job description and person specification please refer to our Recruitment pack which is available in the document section below.

Why work for us?

• Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.  
• Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
• Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
• Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.

How to apply?

1. Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications. 
2. Complete the Equality Monitoring Form.  
3. Download and complete our application form which is available in the document section below. 
4. Upload your completed application form. 

Application deadline: 22nd September
Interviews: 3rd October 

Student Minds is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.

About the Role: We are looking for someone who is passionate about empowering and involving people in decisions made about their lives to join our team. You will work resourcefully and collaboratively with the individuals you support ensuring that they are able to fully participate in decisions affecting their lives.

The post holder will provide independent advocacy in a range of settings, from hospitals, including secure mental health units, residential homes, and in the community.

You will be responsible for ensuring individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You’ll promote self-advocacy and empowerment at every opportunity whilst raising awareness of advocacy and referral pathways to those who are eligible and the wider community.

About You: The successful candidate will need a good working knowledge of public and voluntary organisations to enable them to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options, and acting as directed by them.

You will need to have a flexible attitude and must be comfortable handling highly sensitive information whilst able to work well independently and confidentially on behalf of others. Strong communication skills and time management skills will be required, and you will need to be computer literate.

Whilst a qualification in Independent Advocacy is desirable this is not essential. We will provide the successful candidate with practical training alongside support needed to achieve the qualification so that you can develop your knowledge and skills to become an advocacy expert.

As an organisation that undertakes ‘Regulated Activity’ all advocacy roles are subject to an Enhanced DBS (Disclosure & Barring Service) and Adult Barred List Check.

Equality & Diversity: We are committed to promoting equality of opportunity, celebrating, and valuing diversity, ensuring our people are truly representative of the communities we serve. We welcome applications from all sections of the community, especially those with lived experience.

As a Disability Confident Committed Employer, all disabled candidates who meet the essential criteria, relevant to this role (as set out within the person specification), will be guaranteed an interview.

How to Apply: For further details on how to apply, please download the Recruitment Pack (available below).

Important Dates:

The closing date for applications is midnight on Sunday 8th September 2024.

Interviews are expected to take place week commencing 16th September 2024.

This is an opportunity to join Refuge as a Helath Advocate Educator (HAE). The post holder will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female and male victims of domestic violence and abuse aged 16 years and over.

The post holder will work in partnership with a local clinical lead to deliver the model and will participate and support the delivery of safeguarding training and awareness raising sessions to primary and secondary care staff and other multi-agency teams where needed.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Please note that a valid UK driving license and use of a car is essential to this role.

Hours: 18.75 hours per week (Wednesday, Thursday and Friday) with a Requirement for occasional 12:30-20:30 duty shift

We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.

The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.

The role will be a mix of home and office working.

Islington Centre for Refugees and Migrants is seeking a committed and motivated Head of Fundraising and Communications. Do you want to help refugees and asylum seekers in London? Do you have a strong track record of fundraising for charities? If so, this exciting opportunity may be for you. We are looking for someone who can manage corporate and community fundraising, develop events and write successful funding applications to trusts and other funding sources.  The role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. 

About us:

At the Islington Centre for Refugees and migrants, we welcome people who have been displaced from their countries of origin, wherever they have come from, whatever has happened in their lives. Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life in the UK. We are a small, growing charity, founded in 1997, with an expenditure budget of roughly £570,000 for the year ahead. This year we worked with 200 people offering compassionate, long term and holistic support including: a warm welcoming Centre in Islington; an Online School teaching English and offering activities to promote wellbeing; digital inclusion; grants to people in destitution and our Support Service which offers advocacy and advice to people on accessing housing, healthcare and legal advice. 

About the role: 

The successful applicant will work alongside our Trustees, our CEO and our existing Head of Fundraising and Communications in a jobshare to meet challenging fundraising targets. You will be joining us at an exciting time of development, as we open at our third site in Islington, welcome new members of staff to our team and begin work on a new strategy for 2025-2028. We have a strong track record of grant fundraising and seek someone who can support us to diversify our income, develop a fundraising strategy with a variety of income streams and bring experience and ideas to raise our profile. You will be part of a small and highly committed fundraising team of three including the existing Head of Fundraising and Communications, our Fundraising Officer and yourself. This role will focus on corporate, community, and major donor stewardship. Our work is hybrid and the role requires working both at the Centre in Islington and from home. As the Head of Fundraising and Communications, you will play a pivotal role in supporting some of the most vulnerable refugees, asylum seekers and migrants in London to rebuild their lives.

If you’d like to apply, please download the Application Form and Job Description/Person Specification and email us your completed Application Form.

Please note we CANNOT accept applications without a completed Application Form.

WECare Worldwide is on the hunt for a dynamic and driven self-starter to join the Fundraising team! 

Founded by veterinary surgeon Janey Lowes, WECare's mission is to bring top-notch veterinary care to less fortunate animals around the world, starting in Sri Lanka. With 75% of the globe’s dog population lacking access to healthcare, we’re here to change that—and we need your help to make it happen!

Role: Fundraising Officer
Reporting to: Head of Fundraising
Key relationships: CEO, Marketing Manager
Location: Remote
Start Date: September 2024
Length of contract: Unlimited

What You'll Be Doing: 
As our Fundraising Officer, you’ll be at the heart of our mission to drive our fundraising efforts and ensure the charity's continued growth and sustainability. Continue reading to find out more.

Key Responsibilities:

Fundraising Strategy Development

• Assist in creating, implementing, and refining a comprehensive fundraising plan.
• Regularly contribute to the development of the organisational fundraising strategy, with a specific focus on individual donors and new fundraising opportunities.
• Stay current with fundraising opportunities and best practices, recommending changes in WECare's funding strategies to ensure continuous improvement and growth.
• Donor Engagement and Relationship Management
• Develop and maintain relationships with individual donors, corporate partners, and potential supporters.
• Support donor stewardship initiatives for all types of supporters, including individuals, corporate, major, and legacy donations, ensuring ongoing engagement, retention, and growth.
• Work with the Head of Fundraising to develop and implement donor journeys that encourage long-term support from individuals and ensure high-quality ongoing communication with potential and existing donors.
• Ensure all individual donations are processed efficiently and supporters are thanked in a timely manner, maintaining a positive relationship that leads to increased donor retention.

Digital Fundraising

• Assist in driving online fundraising initiatives, including managing crowdfunding efforts and coordinating social media appeals.
• Collaborate with the team to ensure the charity's website is updated with the latest fundraising activities and donation options, maintaining a dynamic and engaging online presence.

Trusts and foundations

• Support the Head of Fundraising with research and identification of grant opportunities relevant to WECare.
• Collaborate in preparing and submitting grant applications to trusts and foundations, including checking monitoring data, proofreading reports, and ensuring timely submission.
• Work with the team to implement corporate fundraising policies, ensuring that WECare can respond appropriately to fundraising approaches by companies.

Community Fundraising and Event Planning

• Collaborate with the Head of Fundraising and the team to create and implement a comprehensive Community Fundraising Strategy.
• Plan, organise, and execute a diverse range of fundraising events, including supporter dinners, challenge events like the Great North Run, charity walks, auctions, and community fairs.
• Expand local support networks in both Sri Lanka and the UK.
• Organise occasional engagement events for supporters, further strengthening relationships and encouraging continued financial support.
• Coordinate with volunteers and staff to ensure seamless event execution and the achievement of fundraising targets.
• Manage and steward Challenge event (Great North Run) fundraisers through the WhatsApp group chat, fostering a supportive and motivated network.
• Work closely with the broader team to develop a Volunteer Fundraising Strategy.

Data Management and Reporting

• Maintain accurate records of all fundraising activities, monitor income, and donor information on the charity database.
• Assist in developing and managing the new CRM system, including setting up and integrating a comprehensive database CRM platform and Mailchimp for effective donor communication and management.
• Ensure donor data is meticulously maintained, supporting the use of CRM tools to manage donor relationships effectively, including ensuring compliance with data protection regulations.
• Contribute to the refinement and thorough documentation of new digital processes such as the Sponsor a Dog (SPAD) programme, ensuring clear guidelines and streamlined operations across all initiatives.

Who We’re Looking For:
We’re looking for someone who’s not just passionate about our mission but also brings a can-do attitude and a bit of flair. You should be experienced in fundraising, event planning, and donor management, with a solid understanding of data protection regulations (we like to keep things safe and sound). You’re great with words, can whip up persuasive content in no time, and know your way around a CRM and platforms like Mailchimp.

But more than anything, we’re looking for someone who’s ready to roll up their sleeves, dive into the world of charity work, and make a real difference in the lives of street dogs around the world and the communities that care for them.

Skills and Experience:

• Excellent communication and administration skills.
• Experience in organising fundraising events.
• Experience working at a charity or other non-profit organisation.
• Experience in developing fundraising materials.
• Experience using a donor management database/CRM
• Experience in building strong and effective relationships with existing donors and potential supporters.
• Ability to write persuasive content to encourage support.
• High standard of computer literacy (Microsoft Word, Outlook, Excel, PowerPoint, databases).
• Understanding of fundraising from trusts and foundations.
• Understanding of data protection regulations.
• Competence using e-newsletter platforms (e.g. Mailchimp)

Personal Attributes:

• Passionate about the mission of WECare and committed to making a difference.
• Self-motivated, with a proactive approach to problem-solving.
• Strong interpersonal skills with a commitment to exceptional supporter care

Why Join Us?
You’ll be part of a passionate, dedicated team that knows how to work hard and have fun while doing it. Plus, you’ll be making a direct impact on the well-being of countless animals. What’s not to love?

If you’re ready to bring your fundraising skills to a cause that truly matters, we’d love to hear from you! Apply now and help us change the world—one paw at a time!

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.

About the role

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

You’ll provide high quality support to the communities of people affected by Parkinson’s in Scotland.

This role is being advertised as full time (35 hours per week) but we are willing to consider applications from candidates who wish to work 28 hours per week.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Scotland
• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them
• Support the development of new activities with our community both locally and nationally in Scotland, by establishing contact with other organisations and individuals in Scotland
• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Scotland
• Develop efficient processes and systems that support the running of all of our community-facing work in Scotland

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
• Ability to work co-productively with people living with Parkinson’s and those affected by it
• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
• Experience in coordinating multiple projects simultaneously that meet business requirements

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 19th September 2024.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to

• live in the area specified (Scotland) and be able to travel freely and flexibly around
• these areas and occasionally further afield without reliance on public transport
• provide their own broadband service with a minimum download speed of 2Mb
• have a confidential space in which to work
• provide occasional support on evenings, weekends and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) PVG CHECK
check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply