Access Administrator Jobs

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Operations Administrator role involves:

• Supporting in the administration of day-to-date team, HR and system processes.
• Managing and maintaining our storage unit and virtual office in central Leicester.
• Working alongside various teams to provide administrative support.

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

The Research Administrator role forms part of the Research team at Alzheimer’s Research UK, a team that is responsible for delivering world-class research that will lead to life-changing breakthroughs in diagnosis, prevention, treatment and cure. The Research team is set to deliver an exciting new five-year strategy through a varied portfolio of grant schemes, strategic initiatives, partnerships and by fostering collaboration and innovation. The Research team has expertise in biomedical dementia research and grant management, develops innovative initiatives and produces the content of one of the largest dementia research conferences.

The main purpose of the Research Administrator role is to provide administrative assistance to the smooth running of various activities within the team, including those associated to grant funding, strategic initiatives and meeting coordination. We are looking for a conscientious and dedicated person who will join a busy team at an exciting time.

This role will be known internally as *Research Executive.

Main duties and responsibilities of the role:

Grants management and administration

· Provide administrative support associated with the funding and running of research projects, such as processing applications for funding or supporting the peer review process.

· Respond to enquiries from grant-holders, applicants and prospective applicants in an accurate and timely manner.

· Be a key point of contact for grant-holders, and process requests for changes to grants.

· Coordinate and monitor annual grant-holder reporting.

· Assist with the execution of contractual agreements with research organisations.

· Process invoices, maintain accurate financial records, and assist with the financial monitoring of research expenditure.

· Maintain digital records of grants and support the ongoing maintenance of ARUK's grant management system.

· Liaise with the Fundraising and Communications teams to coordinate the restriction of funds to research projects.

Research meetings and events

· Organise research meetings and events by coordinating schedules, travel and accommodation arrangements, venue hiring, catering, courier collections and deliveries, and liaising with meeting attendees.

· Assist with the running of meetings and events.

Other duties

· Support the team in maintaining external webpages.

· Provide ad hoc, additional support or resourcing for other Research team activities.

· Work collaboratively with other Research team members in the delivery of ARUK’s grant schemes and strategic initiatives, as required.

What we are looking for:

· Experience in supporting teams in an administrative capacity

· Overall IT competency and knowledge of Microsoft Office, in particular Excel

· Experience in ensuring spreadsheets are maintained accurately and kept up to date

· Ability to work with a high level of accuracy and attention to detail

· Good organisational skills and the ability to prioritise workload

· Excellent written and verbal communication skills

· Team worker and flexible in approach

· Enthusiastic and professional manner

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £22,500 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th September 2024, with interviews likely to be held week commencing the 16th September 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Are you passionate about data, eager to learn and a strong communicator making databases understandable to non-techy users? Samaritans is looking for a Data Administrator to process data, deliver database training and support users, to enable effective fundraising activities.

• Permanent role
• Full time (35 hours per week)
• £30,000-£31,000 per annum
• Hybrid working - linked to Ewell (Surrey) office, with home and office working
• In-office working - twice per month as a minimum, the team often meet up once per week
• We are passionate about flexible working, talk to us about your preferences

​

Key Projects: Join us during an exciting phase as we optimise our Access Charity CRM/ thankQ database and automate many manual processes. We have a number of key initiatives this year, including enhancing the CRM functionality, refining ways of working, and leveraging technology to add substantial value to our users.

​

Data team: Our friendly and supportive team collaborate both virtually and in-office. We are dedicated to growth, continuous improvement, and practical, realistic delivery.

​

The four key aspects to the role: 

1. Running Regular Processes - You’ll manage and execute regular data processes that are not yet automated, ensuring high levels of data accuracy
2. Data Diagnostics and Monitoring - You’ll proactively identify and address data quality issues and process mishaps before they affect our supporters and fundraisers
3. User Engagement - You’ll lead the development and delivery of a regular training programme for database users. You’ll tailor the training based on user feedback and provide ongoing support through regular communication with users.
4. First Line Support - You’ll be the first point of call for our service desk, handling ad-hoc user requests, such as processing funds, answering system questions and resolving reconciliation issues. You’ll action simple requests and triage more complex issues via our ticketing system. You’ll support the team (Data Officers, Data Project Lead and Head of Income Data) in their roles.

​

We are looking for someone with:

• Outstanding attention to detail, coupled with problem-solving skills and analytical thinking
• Strong communication skills adjusted to the different stakeholders and their needs
• Excellent organisational and time-management skills to handle multiple tasks and deadlines
• Good level of IT literacy and in-depth knowledge of Microsoft Office, particularly Excel e.g. filters, Pivot Tables, VLOOKUP, INDEX MATCH, IF Formulas

​What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.​

​

Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

​

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide answer some application questions, tailored around your motivations for applying. This role will close for applications at midnight on 5 September. ​

Join us in our mission to support those in need. Together, we can make a difference.

We are looking for a customer-focused, friendly, helpful, and well-organised administrator to support us in delivering the Social Enterprise Schools programme across the UK.

The Social Enterprise Schools programme – part of the Social Enterprise Academy – is an extra-curricular programme which inspires young people (aged 5-18) to become social entrepreneurs.  We ask young people to identify a social or environmental issue they care about, before supporting them as they create a trading social enterprise over the course of a school year. Through Social Enterprise Schools, they build critical skills for life and work, connect with their communities and impact a social problem. Over the years, young people have created a range of innovative social enterprises, from tackling local unemployment through coding classes to selling books with diverse heroes in them.

You will be joining the team at an exciting time.  Initially launched in Scotland in 2007 the Social Enterprise Schools programme has now worked with over 1200 schools across the UK and this figure is set to grow.

Your role will be to support the Education Teams to provide administrative, clerical and logistical support for the roll out of Social Enterprise Schools across the UK.  The role is mainly internal facing – providing support to Schools Coordinators, Education Managers and Education Facilitators across a range of functions.  You will also work with schools and teachers to ensure the smooth running of Workshops, and national and regional events.

Work closely with the Education Managers and School Coordinators across the UK you will provide administrative support based on the activity requirements across the UK.  Tasks primarily include diary management, recording of activity, and supporting with event logistics.  You will implement agreed processes and provide clerical and logistical support to ensure the achievement of annual team-based targets.

This role will be fully remote, based from anywhere in the UK.  The Social Enterprise Academy has shared working space and offices in three locations (Muir of Ord, Edinburgh, London) which you will have access to, if required.  It is anticipated that there will be some travel requirements within the UK for events and team days.

We are looking for someone who wants to work with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills.  We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.

Job Purpose:

To support the effective delivery and maximise the impact of the Academy’s Social Enterprise Schools programme: 

·        To provide exceptional administrative support to the two Education Teams to ensure high-quality delivery of Social Enterprise Schools across the UK.

Key Responsibilities:

·        To be a point of contact for general enquires to the Education Teams in the UK, providing excellent customer service and signposting them to the relevant colleagues.

·        Support the Education Teams with a range of tasks relating to day-to-day online and in-person programme.

·        Leading on the administration of CPD sessions, pupil workshops and business mentoring sessions by managing school and facilitator diaries.

·      Coordinating facilitator bookings and arrangements and ensuring they have everything they need to deliver their sessions.

·        Responsible for gathering and accurately recording Monitoring, Evaluation and Learning data from pupil workshops, and business mentoring sessions, and management information for key annual projects/events on HubSpot.

·        Support the Education Teams with management and recruitment of facilitators - tasks will include the maintenance of the database of Education facilitators contact details, contracts, PVG/DBS checks and biographies.

·        Providing administrative support for facilitator gatherings and team days.

·        Work closely with the Education Teams to support with logistics at Education Awards across the UK, and events and for key annual projects such as the Big Issue Launch Event.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

37 hours per week / Permanent / Hybrid – working for a minimum of three days on site with the SPoA team in Worthing and the remaining days from home. (Some travel across West Sussex may be required from time to time.) Expected work pattern will be Monday to Thursday, 9am-5pm and Friday 9am-4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

This is an exciting opportunity to join two well-established teams, YMCA Dialogue and the Single Point of Access (SPoA) service. We are looking for a Dialogue Project Administrator to provide vital administrative support to the SPoA team in Worthing, whilst also providing an important link between YMCA and SPoA and ensuring that both services work together effectively to provide wellbeing and mental health services for children and young people. 

In delivering the role, you will provide efficient administrative and organisational support for YMCA Dialogue. This role will sit alongside colleagues from West Sussex County Council and Sussex Partnership Foundation Trust in the Single Point of Access (SPoA) for emotional wellbeing and mental health services for children and young people across West Sussex.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have solid experience of administrative duties and operating administrative systems. You will be able to deal positively and professionally with the general public, clients, and other professionals. You will also have a good working knowledge and understanding of relevant IT packages, such as Microsoft Office Suite, as well as experience using clinical/health systems such as Care Notes and System One.

PLEASE NOTE: In applying for this role, you give your consent for the West Sussex Single Point of Access (SPoA) recruiting managers to have sight of your application and CV for shortlisting purposes. These details will be shared by secure email transfer following the closing date and in line with Data protection and GDPR. 

Salary: £23,400 - £25,192 pa depending on experience, pro rata

Contract: Permanent

Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)

Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury

Closing date: Monday 9th September 2024

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

MAIN DUTIES AND RESPONSIBILITIES

Admin Tasks

• Process incoming referrals to our services
• Liaise with referrers and team members as required and respond to queries efficiently
• Coordinate participants and materials for survivor group programmes and team training sessions
• Coordinate the rota for One Stop Shop drop-ins
• Respond to enquiries received via our phone or admin email account
• Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
• Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
• Input information to spreadsheets and our case management system
• Develop our administrative processes to improve effectiveness
• Work with and provide support to the wider team as required

General

• Uphold the core values of the Rising Sun and work towards our vision.
• Work professionally and to a high standard
• Demonstrate a personal commitment to continued professional development
• Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse
• Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

• Experience in an administrative role
• Experience working across different teams (D)
• Experience coordinating events/activities (D)
• Experience of working for a charity or not for profit organisation (D)
• Experience of supporting or providing advice to survivors of domestic abuse (D)

Knowledge and Skills

• Excellent planning and organisation skills with the ability to prioritise
• Confident using MS Office including Word, Excel and PowerPoint
• Excellent communication skills, both written and verbal
• Effective team working skills
• Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
• Confident using On Track, our case management system (D)

Personal Qualities

• Passionate about the aim and values of the Rising Sun
• Self-motivated and pro-active
• Solution focused and creative in approaching new challenges
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

How to apply

Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.

This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.

We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.

Centre for Deaf and Hard of Hearing People: 

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.

Summary of duties:   

Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery. 

The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects. 

The administrator will also provide broader administrative support to the CEO and to the charity. 

Responsibilities: 

● Be the first point of contact for equipment service clients, usually by phone and email

● Book appointments for clients for the equipment service

● Input client records into our database

● Send out surveys and summarise the responses

● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings

● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.

● Monitoring and maintaining levels of office supplies and consumables

● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room

● Answer the CfD office telephone and take messages for staff

● Receive and respond/deal with general email and phone enquiries, postal mail, and messages

● Support with photocopying and scanning as required

● Develop reports as requested

● Proofread letters and documents written by other staff

● Help CfD to meet its Health and Safety responsibilities

● Be part of the team representing CfD at local events and exhibitions

● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required. 

Any other duties as may be reasonably required for the performance of this position.

Essential skills and competencies:

● At least one year’s experience of working in an office as an administrator

● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases

● Effective and professional telephone manner

● Ability to compose letters and short documents and write in a friendly and direct style

● Ability to work on own initiative and as part of a team

● Excellent organisational and time-management skills

● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.

● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills 

● Good attention to detail 

Desirable skills, knowledge and experience: 

● Experience working with Deaf and hard of hearing people

● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)

● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector

● Experience of taking minutes

● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks

● Experience using CRM databases

Things we expect all staff to support us with: 

● Actively seek out opportunities for development and income generation

● Read, understand and adhere to CfD’s policies and procedures

● Stay up to date with key developments in your specialist area

● Be willing to occasionally work evenings and weekends

● Participate in team-meetings and development days

● Be willing to travel across Bristol and occasionally further afield

● Represent CfD at local, regional and national meetings and events 

In return, you will receive:

• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)

• Employee pension contributions

• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

The PCC of St Olave Hart Street is looking to appoint a highly organised, efficient and personable parish administrator to oversee the day-to-day running of the church and the church office. The church is an active location for worship, concerts, visitors, and other community groups who hire the church. 

The person appointed will be a key face of the church and wider community. The church is open for visitors, and the post holder will need to signpost those who seek spiritual counsel. As a faith-based organisation and a place of Christian worship, Trinitarian beliefs are fundamental to everything that is done here. The post holder will be expected to be sympathetic to these beliefs, understand the spiritual life of the church and work within the church’s Mission Action Plan, and other PCC, Diocesan and Church of England policies.

Administrator - Trade Union & Industrial Relations

The Society and College of Radiographers (SOR / COR) are two separate companies operating together to provide service and support for those involved in radiography. Together they comprise the professional body and trade union for those practicing in medical imaging and radiotherapy.

The Society of Radiographers has an exciting opportunity for an experienced administrator to join our team in a broad and interesting trade union role.

The Role

Working together with two other experienced administrators, this role will support managers and full-time officers in the important trade union work for our members, including being a first point of contact for enquiries from our representatives and local volunteer SOR representatives relating to casework.

Providing administration support to full time officers, this role will also organise network events and member communications and provide support for the balloting and industrial action process.
Working with other departments, this role will assist in updating and ensuring the integrity of our member data and will produce research and data reports to assist in business planning and decision making. This is an exciting time for the SOR and this role will engage with and provide support for a number of emerging projects that support the business plan and our membership growth plans.

Who we are looking for

The ideal candidate will have previous trade union experience in the administration of case management ballot consultations, industrial action and member networks. Very strong data analysis skills are important, along with the ability to work positively across the team, whilst manging multiple tasks to support projects and varied case work.

Diversity, Equity, Inclusion and Belonging

We are committed to cultivating an inclusive and diverse workplace as we believe that this fosters creativity and innovation and is representative of the world around us, and everyone is eligible to apply.

We especially encourage applicants from ethnically diverse and underrepresented backgrounds to apply, reflecting the true diversity of our membership body.

We are a Disability Confident committed organisation dedicated to fostering an inclusive recruitment experience for everyone. If you need assistance with your application, or a reasonable adjustment to the recruitment and selection process – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know, and we will be happy to help.

We encourage candidates to bring diverse perspectives and experiences to the role. Whatever way you like to work, and whatever your background, if you have the skills, experience, talent, and commitment to join our team, we would like to hear from you.

What you need to know

Location: Hybrid working (2 days HQ /3 days home)
Salary: Grade B - £41,080 per annum
London Allowance - £6,559 per annum (HQ / Hybrid)
Benefits include: 37 days annual leave plus bank holidays, final salary pension scheme, significant wellbeing benefits and access to shopping discount platform.
Contract: Permanent
Hours: 35 hours per week

Closing date for receipt of applications: Sunday 8 September 2024 23.59hrs. SOR / COR reserve the right to close the vacancy earlier should there be a large response. Interested candidates are therefore encouraged to submit their application at the earliest opportunity.
Interviews will take place virtually on 17 September 2024

REF-216 125

The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.

The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.

Pay and conditions

• The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
• The salary for the role will be £27,121 - £29,803.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
• To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
• To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
• To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
• To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
• To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
• Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people at all levels verbally and in writing.
• Ability to work in a team and able to identify areas where their skills complement others.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seeking support where necessary.
• Highly organised at managing time and a busy workload.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is Wednesday 4 September by 5pm.

Interviews are expected to take place Tuesday 10 September, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Purpose of the role:

As our CEO Office administrator you will play a pivotal role in supporting the Executive Committee and helping them lead ZSL effectively.  You will help create an operation where efficiency, organisation and enthusiasm come together. You will work closely with the Executive Committee, the Executive Assistant to the CEO and the wider admin support staff to form part of a small, happy and mutually supportive team.  You will be an integral part of supporting the conservation charity from the very heart of the organisation.

Key responsibilities:  

• Master of multitasking: Juggling various responsibilities with finesse, you’ll handle a spectrum of tasks including supporting the management of the Directors diaries, coordinating internal and external meetings and handling the administration of our Governance team.
• Guardian of productivity: You’ll be one of the go-to people for streamlining processes to make the CEO’s office more efficient and enjoyable.
• Ambassador of Hospitality: Your welcoming demeanour will make every visitor to the CEO’s office feel like an honoured guest, whether it’s a donor, supporter or team member, your hospitality will create a warm and inviting atmosphere.
• Event maestro: Your event planning skills will leave our stakeholders feeling well looked after and excited to be holding their meeting, workshop or away day at our zoos.
• Technology guru: You will need to embrace your tech savvy side as you navigate various office systems and tools. You will be responsible for managing email and letter correspondence, maintaining databases and the financial administration within the CEO’s office and the wider Executive Committee Team.
• Problem solver extraordinaire: Your knack for finding creative solutions will ensure any hurdles are transformed into opportunities.

About You:

Desirable but not essential

• Previous Admin support experience
• Personal Assistant experience
• Proven experience managing complex competing diaries at an executive level
• Interest in conservation in connection to our organisational goals and values
• Demonstrate an appetite and ability to learn and develop in the role
• Experience in events management 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

About Us:

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.  

What do we offer?  

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension 
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you  
• Holidays – 25 days annual leave allowance, plus UK bank holidays  
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme  
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day 
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops  
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle  
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work  
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages  

NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found. We may host interviews while this role is open for advertisement 

Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

We are looking for a Service Administrator

Salary: £21,000 - £24,000 per annum

Work Location: Based at one of the Advance Women’s Centres (West, North or East London) 2 days in Finsbury Park 

Working Hours: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

The role:

In your role as the Service Administrator, you will be working with a team of Community Keyworkers, who cover a range of designated North, East and West London boroughs. The Minerva service provides holistic one to one community support and advocacy services to women who are being supervised by the National Probation Service (NPS) and your role will be to ensure the smooth running of this essential service.

What you will bring:

The successful candidate will be a skilled administrator, who can work efficiently to tight deadlines and under pressure. They will have strong interpersonal communication skills, working with a team geographically spread across London and handling referrals from external stakeholders, allocating them accordingly.

In short, you will have:

• Experience of office management, co-ordination, and administrative skills
• A relevant qualification or comprehensive working knowledge of Microsoft Office, Outlook, Excel, and Access
• Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
• Experience of maintaining case management systems, data systems and producing regular monitoring reports
• Experience of multi-tasking and prioritising, remaining calm under pressure or in stressful environments

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
 

Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.

Over the last few years, NHYC has grown to a team of over 50 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. The role is based at our day centre in Camden.

• Salary £27,144 – £29,952
• Deadline: 9am Monday 23 September