Access Administrator Jobs
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.
The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.
As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.
What you’ll do:
- Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
- Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
- Arrange and manage project meetings.
- Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
- Support the development of tools and training materials across services.
- Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.
What you’ll need:
- Experience of team or project administration.
- Experience of working with a project team.
- Effective interpersonal skills and customer service.
- Strong communication skills.
- Proficient user of Microsoft packages.
- Excellent organisation skills
If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Description:
- Closing Date: Friday 2nd August at 5pm
- Salary: £23,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: Sandwell, West Midlands (based in two schools)
- Interview date: Monday 12th August
NB we ask that applicants be available on this date in case they are invited to interview
- Start date: as soon as possible
- Reporting to: Programme Manager
Do you want to learn more about the role and our organisation before you apply?
Join us online to meet members of the team and ask any questions!
Please register below if you're interested in joining one of our chats. (If viewing on a job board, please go through to the Bamboo application page to click on the zoom links below).
Wednesday 24th July at 10:00am - 10:30am (Meeting ID: 211 973 5552)
Thursday 25th July at 09:30am - 10:00am (Meeting ID: 211 973 5552)
Friday 26th July at 11:00am - 11:30am (Meeting ID: 211 973 5552)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in two schools in the West Midlands area: Ormiston Forge Academy in Cradley Heath and Wood Green Academy in Wednesbury. Our schools are shown on a mapThe Access Project schools on our website. Access to own transport or reliable transport would be ideal.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s
- Programme Managers or Director
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
We are looking for a Recruitment Administrator to join our friendly People team, to assist with the delivery of a high-quality recruitment service to both hiring managers and candidates.
In this busy role, you will provide administrative support to our small recruitment team, helping deliver an excellent recruitment service across all areas of Age UK.
You will be a highly organised team player, with a proactive and customer focused approach to everything that you do and be meticulous in your attention to detail.
This is an exciting hybrid opportunity, offering a blend of working between our office in Ashburton, Devon and home.
Please note this is not a fully remote opportunity.
Must haves:
The letters after each competency indicates at what stage in the selection process this area will be assessed (A) = Application (I) = Interview
- Experience of working in a fast-paced administration role (A)
- Experience using a database or digital data storage system (ATS) (A,I)
- Efficient in using basic MS Office applications, such as Word and Excel (I)
- Skilled in using Microsoft Excel to set up spreadsheets, analyse and process data to illustrate salary costs and forecasts (A, I)
- Results focussed with the ability to work under pressure and to meet tight deadlines whilst maintaining a focus on professional standards (I)
- A team player with the ability to build relationships and work effectively with a wide range of people (I)
- Good communicator working across numerous teams and providing a service to a remote team (I)
- Sound planning and organisation with good attention to detail (I)
- Strong verbal and written communication skills (I)
Great to haves:
- Basic understanding of recruitment legislation.
- Some knowledge of recruitment administration.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Friday 9th August
Interviews: Thursday 15th August at 336 Brixton Road
The client requests no contact from agencies or media sales.
Student Services Administrator
Location: Waverley Abbey Trust, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract: Permanent, Part time - Hours: 2.5 days per week (Wed 1:15-5pm, Thurs & Fri 9am-5pm)
Salary: £24,260 [FTE]
JOB PURPOSE
- Responsible for all calls/emails and face-to-face enquiries to the college relating to all courses.
- Support our students to get an excellent learning experience from our training courses.
- Assist new students and support continuing students of the college.
The role covers the following main aspects:
- Student administration for all Waverley Abbey College courses
- Liaise with the college team to make sure students have access to all their resources and are supported in using the college software and understanding the college protocols
- Liaise, as required, with the Library Assistant and Registrar on student enquiries relating to these functions
- Liaise with campus administration on smooth running of academic timetables onsite
Key Tasks
- Act as first point of contact for students and enquirers dealing with day-to-day queries
- Develop a sound knowledge of courses and entry requirements
- Onboard new students
- Perform student inductions at the start of the academic year
- Assist Admissions department with enquirers and applicants
- Attend Open Days and Evenings (may be at the weekend)
- Provide IT guidance for students as required
- Liaise with campus team as required to ensure smooth running of courses and to support student access requirements as needed
- Assist Library Assistant as required.
- Maintain accurate database records.
- Circulate college news on Moodle.
- Distribute research ads through necessary channels.
IT software and systems used in the job include:
- Microsoft 365 (primarily Outlook email and calendars, Teams, Word, Excel, PowerPoint, Forms)
- Virtual learning environment (Moodle) • Student record system (Quercus)
- Zoom
- Vimeo
- Library management software (Soutron)
- CRM (Sage)
- Hubspot
- Authenticator applications
Main performance assessment criteria
Effective and efficient performance of tasks and the smooth running of courses, confirmed by faculty, Academic Registrar, and College Manager.
Accuracy of information communicated, forward planning confirmed by the administration and academic teams.
This job description is subject to alteration as the needs of the college change. Any substantial alterations will be made following consultation with you.
Please download the Job pack for more information, including the person specification.
Closing date: 20-08-2024
REF-215 771
We’re seeking a skilled and dedicated individual to join our Learning & Development team as a part time Learning & Development Administrator.
You will be supporting SHP as a learning organisation by supporting the smooth running of the Learning & Development Team. Through administrative support you will ensure that all SHP staff can access quality learning and development.
This role will suit someone who is highly IT literate and is organised. You’ll need to be able to ask questions when you’re unsure about something and be willing to build relationships with colleagues at all levels.
About the role:
Your key responsibilities will be maintaining user data on our learning management system, Owl, and responding to email enquiries in a prompt and professional way. You will also be required to communicate with internal and external trainers, set up calendar events, support training attendees with reminders and follow up emails. You may also be involved with updating e-learning modules and compiling regular training related data. The tasks can be varied and may include supporting colleagues with ad-hoc tasks.
In this role, you will work in a supportive, friendly and busy team as part of a growing charity, committed to supporting homeless Londoners.
The role is 18.75 hours a week spread across 3 or 4 days with agreement from the Head of Learning & Development and as per business need. The role requires the post holder to be logged in by 9:00AM to monitor the L&D inbox and the Learning Line so that training days can run smoothly.
About You:
- You use your strong time management skills to be able to effectively manage workload, multiple systems and processes, and meet a variety of priorities deadlines
- You have a proactive approach to asking questions if you need more information about the completion of a task or project
- You have a great people skills and can build and maintain relationships at all levels of the organisation
- You have an eye for detail and can keep information accurate and up to date
- You are confident in using computer systems
- You are an excellent team player with a flexible and collaborative approach
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 4th August at midnight
Interview date: Thursday 15th August via Microsoft Teams
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ve got good administration experience and you’re a good team player with a flexible approach. All you need is the perfect environment to put your skills to great use. Welcome to Recovery Focus Sudbury and Stowmarket as an Administrator.
We are looking for someone like to play a vital support role at two of our services in Suffolk. Enthusiastic and keen to develop, you’ve got good communication skills and a professional telephone manner as well as experience of completing financial returns/records. It goes without saying that you have strong IT skills and are able to prioritise a busy workload and work to deadlines.
About the services
You will be required to work across both our services in Suffolk:
Sudbury
This is a 12 hour Supported Housing service providing 15 supported housing flats for clients experiencing mental ill health. The service is tailored for each individual with the ultimate goal to help them manage their accommodation and assist them with reintegration back into mainstream housing within 2 years. We also offer a community support service for a fixed period of time. This is designed to help those already living in their own homes receive assistance with day-to-day task and activities.
Stowmarket
This 24 hours Supported Housing service is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
About you
Experience working as an Administrator is essential. You’ll need to be proactive and adaptable, with excellent communication, administration, finance and minute taking skills and experience, along with experience of completing contract management data reports and of maintaining and reviewing office systems and procedures.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week. The post holder will be working across both Sudbury and Stowmarket services and it is an essential requirement to have a full driving licence and access to their own vehicle with business insurance which they are willing to use for business purposes.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
We currently have an opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the team at Ingatestone, Essex working 13 hours per week on Thursday and Friday. This is an office based role.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be supporting our team of Caseworkers and Triage workers. This role involves updating our database with client information, creating new cases, answering queries that come in from Police or other agencies. This role supports the work of the wider Essex Team in their support of people affected by crime across Essex.
This role is based in our Essex office in Ingatestone. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have a new exciting and challenging opportunity for a Service Delivery Assistant for the National Homicide Service, covering England and Wales. You will work from our office in Saltaire, 22.5 hours per week.
Do you want to be part of a fast paced, unique service providing the highest quality support to families bereaved by or eye-witness to homicide?
If yes, then we'd love to hear from you…
What we offer:
At VS we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support, including clinical supervision, with opportunities for career development & progression
About the Role:
You will be part of our administrative team providing support across a range of functions within the HS; managing Excel spreadsheets, inputting and raising invoices; managing calls to and from a range of people including those bereaved by homicide and generally supporting the Homicide Service to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.
We support staff and volunteers to keep them safe within their role and you will given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and so as with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job Title: Programmes Administrator
Salary: £22,500.00
Working Hours: 35 hours per week
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Programme Delivery Team is an integral part of our for every parent strategy, we support our commissioned contracts, our branch Infant feeding support and our Infant Feeding line on free at point of access support across the UK.
We are seeking a capable Programmes Administrator to provide administrative support for our Project teams, NCT Baby Cafes, NCT Infant Feeding Line and our Peer Support Team. The post holder will work with the staff, practitioners and volunteer teams to ensure the smooth delivery of our projects within Programme Delivery.
About the Role
Working closely with the contracts manager, our projects teams, commissioned services manager and our infant feeding services manager, you will be responsible administration support across the Programme Delivery department:
· Supporting branches with delivering drop-ins and peer support training,
· Reviewing grant documentation
· Support branch funded services including generating contract documentation.
· Monitoring budget
· Generate contract assignments for NCT Practitioners delivering on branch contracts including management of NCT Practitioner holiday and sickness cover.
· Approving expense claims for practitioners and staff within our programmes.
· Support with administration of volunteer peer supporters and the central training of cohorts.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily and have a keen attention to detail.
About you
- Experience in working within a busy team supporting many different projects?
- Able to work unsupervised and confident in your organisation and prioritisation skills?
- Able to look at processes and identify and communicate efficiencies ?
- Comfortable communicating with a wide range of colleagues throughout NCT?
If so, please read the job description available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 28/07/2024
Interviews: Week beginning 05/08/2024.
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an administrator to join the learning and development team, focusing on our Victim Awareness Course (VAC) service, working from home for 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based with some travel requirements for meetings, training and occasional visits to a local office. You will need to work one Saturday a month with a day off in lieu.
Our Victim Awareness Course is a rehabilitative course designed to reduce reoffending thro?ugh increasing victim empathy and improving attitudes and thinking towards crime.
Like the Speed Awareness Course, it is not designed to humiliate or hold offenders to account but it is intended to educate them to understand the impact that their actions & choices have had on victims, their loved-ones, themselves and the wider community.
As a VAC administrator you will be:
- the first point of contact for all those needing to complete one of our interventions and our partners.
- manage all of the referrals coming into the project using a case management system and work towards increasing our confirmed bookings.
- provide a high quality administration service whilst being compassionate and non-judgemental responding to queries efficiently.
- manage a demanding workload and will need to be able to prioritise effectively and work in a methodical way.
You will need:
- Experience of carrying out a variety of administration tasks including writing letters, managing bookings and responding to internal and external queries in a professional way.
- The ability to communicate with people at all levels; offenders, police, partner agencies, facilitators and volunteers both in verbal and written format.
- Experience of using a case management system to record client information and manage course bookings.
- To demonstrate effective and compassionate customer service across a diverse customer base.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an administrator to join the learning and development team, focusing on our Victim Awareness Course (VAC) service, working from home for 22.5 hours a week. Hours can be worked flexibly across the week, 4.5 hours each day, will include one Saturday a month with a day off in lieu.
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based with some travel requirements for meetings, training and visits into one of our offices for printing and postage. The post holder will be required to work one Saturday a month with the remaining hours scheduled flexibly (4.5 hours a day) and can be discussed at interview. Our Victim Awareness Course is a rehabilitative course designed to reduce reoffending thro?ugh increasing victim empathy and improving attitudes and thinking towards crime. Like the Speed Awareness Course, it is not designed to humiliate or hold offenders to account but it is intended to educate them to understand the impact that their actions & choices have had on victims, their loved-ones, themselves and the wider community.
As a VAC administrator you will be:
- the first point of contact for all those needing to complete one of our interventions and our partners.
- manage all of the referrals coming into the project using a case management system and work towards increasing our confirmed bookings.
- provide a high quality administration service whilst being compassionate and non-judgemental responding to queries efficiently.
- manage a demanding workload and will need to be able to prioritise effectively and work in a methodical way.
You will need:
Experience of carrying out a variety of administration tasks including writing letters, managing bookings and responding to internal and external queries in a professional way.
The ability to communicate with people at all levels; offenders, police, partner agencies, facilitators and volunteers both in verbal and written format.
Experience of using a case management system to record client information and manage course bookings.
To demonstrate effective and compassionate customer service across a diverse customer base.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
JOB Title: Lottery Administrator
SALARY:
HOURS: Full time (36 hours per week)
LOCATION: Hybrid working (3 office / 2 home split) Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with occasional work at the Orpington site, Tregony Road BR6 9XA
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
We need a dynamic, innovative and driven lottery administrator curious about data, and passionate about using data to solve problems. You will have an excellent knowledge of relational databases and be experienced in importing, selecting, analysing and validating large data sets.
Responsible for all administration of the St Christopher’s monthly lottery, you will help grow our lottery donors with accurate and efficient data entry and timely report production. Working with the Individual Giving Manager you will ensure full compliance with all Gambling Commission and other regulatory regulations.
This is an exciting time to join as you will have the opportunity to work with the wider teams to build supporter journeys to create long-term loyal supporters.
You will be a member of the Individual Giving team focusing on lottery, direct mail, committed giving and in memory donations. You’ll work closely with the wider fundraising, communications and retail teams to ensure supporter engagement is first class at all levels
Some of the main responsibilities of this role include:
- To help us grow our lottery income from £.5m to £1m, using multiple channels: face to face, telemarketing, direct mail, email and paid social.
- Work with colleagues across the fundraising team to support the development of an excellent stewardship strategy, to grow the number of regular donors and lottery players.
- To provide excellent support care to all our donors using the appropriate method of communication and in accordance with their wishes.
About you:
We are looking for an experienced administrator, capable of demonstrating great time management and with a strong team working ethic, someone who is willing to take the initiative. Solutions focused and a great team player with excellent attention to detail. Ideally you are confident, articulate, outgoing and with excellent customer service skills, and someone who can communicate empathetically when dealing with supporters.
If this sounds like you – we’d love to hear from you.
What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the way we look after our supporters. In addition, you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free on street parking nearby and an onsite staff canteen at our Sydenham site.
What you need to do now If you have a fundraising, administration or sales background and you have initiative, enthusiasm and passion for the work of a hospice please do apply for this great role.
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
- Closing Date: Sunday 11 August
Interview Date: Thursday 15 August