Volunteer roles

Do you enjoy driving?Would you like to make a difference to the people we support in your community?  

 We are looking for friendly drivers to join us!    

You will meet some amazing people, whilst making a positive impact to their lives by helping them get to the activities they enjoy and appointments that are important.  
 
We are looking for drivers who will be happy to drive our house vehicles or your own vehicle. 

Want to apply for this role? 
If you’d like to be a Discovery volunteer, please get in touch! 
Activities will include:  

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law.  

• Driving around the Cheddar area, which will be the start and end point of the majority of journeys  

• Assisting people we support in and out of vehicles and locations – with assistance from trained Discovery staff.  

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support.  

• Driving vehicles owned by the people we support or your own vehicle  

 
Activities will NOT include: Personal care, medication or financial assistance.   

We are looking for drivers who:  

• Are aged 21 or over, with at least 2 years driving experience  

• Hold a full, clean and current UK Driving License (or equivalent)  

• Have the ability to understand verbal and written instructions in relation to journeys  

• Are friendly with the people we support and our support staff  

• Are willing to commit to volunteer regularly (times and days can be discussed)  

A DBS check and two character references will be required for this role.   

What you’ll gain from being a Discovery volunteer:  
 
Discovery supports people with learning disabilities and autism, helping them to live more independently at home and in the community.

Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses)  

• Comprehensive support from professional, friendly and trained Dimensions staff  

• Reasonable expenses may be reimbursed as agreed   

• An opportunity to gain real experience in the social care sector  

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.

Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.

The companion service volunteer can choose to be:

• A companion telephone/video caller                                                               

• A companion within the person’s home

• A companion outside the person’s home

• Or a combination of all three.

Examples of the type of support the service offers include:

• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat. 

• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.

• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups. 

• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.

We are looking for the following skills/interests:

• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.

• Commitment to complete our Volunteer Report Form accurately and regularly. 

• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.

• Digital literacy for those volunteers who choose to participate in this type of activity.

Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.

We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.

Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.

Who we are

We are seeking trustees to work with a small non-profit family mediation service covering West and North Yorkshire.  The service has been in operation for 30 years, helping families that have experienced a breakdown to resolve their outstanding issues surrounding their children, property and finances with a view to avoid the trauma and expense of attending family court. Our mission is simple, by helping people resolve these issues we aim to reduce the mental health traumas incurred by both adults and children who have experienced a family breakdown whilst helping them to alleviate the financial hardship that so often follows a relationship breakdown.

We deliver our service to over a thousand clients annually both remotely and face to face from our main office suite in Bradford and from our satellite suites in Leeds and York.

We do have a small but active board of trustees who bring a wealth of knowledge and experience to the service and who provide the financial and operational oversight that the service requires. 

Who we are looking for

We are looking to expand the number of board members and would welcome expressions of interest from people who would like to be involved with the service and to help us on our mission to continually improve and grow. Whilst there is no specific criteria requested, we would welcome expressions of interest from people who have a legal background, or can help develop our business acumen, or who can aid us with marketing and promotion or who have experience in HR.

The involvement of our trustees in the strategic planning and oversight of the charity is absolutely essential to the success of the service.  We hold four trustee meetings each year, three of which are usually held remotely.

How to contact us

If you would like to get involved in the charity sector and have an interest in learning about family mediation then please contact our service manager, Gordon Laing.

As a Business Development Manager you will be the front of the charity by helping to create opportunities when engaging small, medium and large enterprises.  The role will provide effective day-to-day management relating to all aspects of the charity’s set up and operations.

The role will ensure financial sustainability by assisting the CEO, Marketing Lead and fundraisers identify and secure appropriate funding that supports the values of the charity, and to clearly demonstrate and promote the positive impact of the charity. 

What will you be doing?

• To manage all operational activity of the charity according to the strategic direction provided by the CEO and Trustees.
• Where required to undertake aspects of business development including identification of funding opportunities, bid writing and tender submissions.
• To assist the CEO with updating and revising the charity’s business plan and fundraising strategy in accordance with the Trustees’ strategic direction.
• Contacting potential partners to establish rapport and arrange meetings.
• Researching organisations and individuals to find new opportunities.
• Where appropriate attend conferences, meetings, and charity events.
• Develop a growth strategy focused both on financial gain and stakeholders’ satisfaction.
• To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Trustees of the charity.
• Lobby government and other policy makers on behalf of the charity’s cause or client group.

What are we looking for?

• Bachelor’s degree in business, sales and marketing or related field.
• Highly competent IT skills
• Proven customer service skills
• The ability to prioritise and manager own workload
• Understanding of data protection and confidentiality
• Excellent time management and organisational skills
• Ability to motivate and empower people
• High levels of commitment, reliability and motivation
• Flexible and adaptable approach
• Ability to learn quickly and take on tasks outside of current skill set.

Time commitment and expenses:

• 3-7 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

What difference will you make?

• Share your knowledge and experience.
• Learn new skills.
• Shape how the charity presents itself to service users, stakeholders, funders and the general public.
• Network with a friendly team of people.
• Make a difference to the charity and the lives of others.

Do you enjoy driving? Would you like to make a difference to the people we support in your community?  

We are looking for friendly drivers to join us!  

You will meet some amazing people, whilst making a positive impact to their lives by helping them get to the activities they enjoy and appointments that are important.  
 
We are looking for drivers who will be happy to drive our house vehicles or your own vehicle.

  
Activities will include:  

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law.  

• Driving around the Castle Cary area, which will be the start and end point of the majority of journeys  

• Assisting people we support in and out of vehicles and locations – with assistance from trained Discovery staff.  

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support.  

• Driving vehicles owned by the people we support or your own vehicle 
    

Activities will NOT include: Personal care, medication or financial assistance.   

We are looking for drivers who:  

• Are aged 21 or over, with at least 2 years driving experience  

• Hold a full, clean and current UK Driving License (or equivalent)  

• Have the ability to understand verbal and written instructions in relation to journeys  

• Are friendly with the people we support and our support staff  

• Are willing to commit to volunteer regularly (times and days can be discussed)  

A DBS check and two character references will be required for this role.   

What you’ll gain from being a Discovery volunteer:  

Discovery supports people with learning disabilities and autism, helping them to live more independently at home and in the community.

Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses)  

• Comprehensive support from professional, friendly and trained Dimensions staff  

• Reasonable expenses may be reimbursed as agreed   

• An opportunity to gain real experience in the social care sector  

Want to apply for this role? 
If you’d like to be a Discovery volunteer, please get in touch! 

As an Events and Communications Coordinator volunteer, you will play an essential role in supporting the charity’s event planning and communication efforts.  While this role is unpaid, it offers a valuable opportunity to gain experience and contribute to the charity’s mission.

Responsibilities:

Event Assistance:

• Collaborate with the events team to assist in planning and executing events.
• Help with brainstorming event ideas or proactively coming up with event ideas that would be beneficial for the charity.
• Provide support with tasks such as coordinating logistics, contacting vendors and attendees and helping with on-site event management.

Communication Support:

• Assist with the development and implementation of communication strategies to the target audience and materials.
• Help to increase the reach and impact of communication pieces by distributing and sharing newsletters, leaflets, posts etc. to relevant communities and outlets.

Content Creation:

• Assist in writing and editing promotional materials, such as event invitations and social media posts.
• Help with graphic design tasks, such as creating event posters and online graphics.
• Document the event, as directed, through photos and videos that can be used by the marketing team for marketing purposes.
• Photo and video editing skills are not essential but highly valued.

Audience Engagement:

• Help to drive reach and impact of social media activity through engaging with posts and sharing to local communities.
• Help to drive event attendance, registrations and, ultimately, optimise results for every event undertaken.

Collaboration:

• Work closely with the organisation's teams to ensure consistent messaging and branding.

Event Support:

• Volunteer at events to assist with various tasks, such as registration, guest services, and ensuring smooth event execution.

Post-Event Feedback:

• Assist in collecting feedback and data to evaluate the success of events and communication efforts.

Personal specification:

This is a role for someone who can play an active and on-site role for Manchester-based events.

• Enthusiasm and dedication to supporting the organisation's mission and representing the charity in the best possible way.
• Reliability to carry out agreed tasks
• Strong written and verbal communication skills.
• Basic skills in using communication and graphic design tools.
• Willingness to learn and adapt in a fast-paced environment.
• Strong organisational skills and the ability to manage multiple tasks and to find solutions for problems if they occur.
• Attention to detail
• Good interpersonal and teamwork skills.
• A passion for event planning, communication, or marketing.
• Flexibility and the ability to commit to the volunteer role.

Time commitment and expenses:

• 3-7 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

�� Location: London, UK
�� Work Type: Hybrid (Required in the office with the Social Media team on Mondays once every two weeks)
�� Hours per Week:

• 12 hours/week when working remotely

• 17 hours/week when in the office (once every two weeks, 11am–4pm)
  �� Time Commitment: Flexible hours
  �� Work Arrangement: Remote or hybrid (office attendance flexible — can attend once a month or more depending on availability)

Job Summary:
We are looking for a skilled and passionate Head of Communications to lead the visibility of our brand, enhance media engagement, and develop compelling content that communicates the impact of our work with children and families.

This role calls for a creative and strategic thinker with experience in brand development, digital marketing, stakeholder engagement, and public relations. You will oversee media relations, social media, and content development, ensuring brand consistency and impact across all channels.

Key Responsibilities:

✅ Media & Public Relations

• Build and maintain relationships with journalists and media outlets

• Manage press releases, interviews, and PR efforts to raise brand awareness

• Develop and execute strategic PR campaigns highlighting our initiatives

✅ Digital & Social Media Management

• Develop a strong digital strategy to increase online engagement

• Oversee content creation for social media in line with our brand voice

• Use analytics and market insights to guide and improve campaign performance

✅ Branding & Content Creation

• Shape and implement cohesive brand strategies

• Work closely with graphic designers to maintain consistent branding

• Produce high-quality written and visual content to tell our story

✅ Strategic Marketing & Stakeholder Engagement

• Collaborate with internal teams, third-sector partners, and agencies to deliver impactful campaigns

• Manage marketing budgets to ensure effective use of resources

• Use data to refine strategies and maximise reach and effectiveness

Required Skills & Experience:
✔ Experience in brand strategy and communications across sectors
✔ Strong background in digital marketing and content creation
✔ Proven media relations and public relations skills
✔ Ability to analyse campaign outcomes and leverage market research
✔ Excellent stakeholder management and cross-functional collaboration
✔ Budget management experience
✔ Familiarity with WordPress and social media platforms

Remote (Hybrid optional)
Unpaid role, expenses paid
Voluntary
Actively Interviewing

Job Description

Location: Remote (open to hybrid working—coordinate in-office days with the team and Michelle)
Time Commitment: 10 hours per week (includes the Grants & Finance meeting)
Meetings: Required to attend the Grants & Finance monthly online meeting held every first Thursday of the month at 11:00 AM

Do you have a strong background in finance and a passion for securing funding for community-based initiatives? We’re seeking a Volunteer Project Manager to lead and coordinate our Grants & Finance Team, helping us access essential funding and manage financial resources to support life-changing programmes.

What You’ll Do:

• Lead and manage the Grants & Finance Department

• Coordinate and chair monthly team meetings

• Identify and apply for funding opportunities, managing deadlines and submissions

• Track team tasks, monitor progress, and ensure timelines and reporting requirements are met

• Align funding applications with the organisation’s goals and strategic priorities

• Support with financial oversight, including budgeting and expenditure monitoring

• Occasionally attend in-person meetings, if preferred or feasible

Qualifications & Experience:

• Experience in finance or money management is essential

• Bid writing experience is desirable but not essential

• Excellent knowledge of Excel is preferred

• Prior experience in grants, fundraising, or nonprofit finance is a plus

• Strong attention to detail and ability to manage multiple deadlines

• Good written and verbal communication skills

• Comfortable using remote tools and working independently or in teams

Benefits & Impact:

• Help secure critical funding that directly supports children and vulnerable communities

• Gain hands-on experience in financial planning, grant writing, and team leadership

• Flexible volunteering structure tailored to your availability

• Contribute meaningfully to a mission-driven organisation

• Develop your skills and expand your network within the charity sector

• Receive ongoing support, recognition, and opportunities for growth

Volunteer befrienders offer the older, housebound people in our community a chance to connect socially, have a cup of tea, and a chat.  Could you be a much-needed social visitor to one of them this year? Training and support is provided.  Time and Talents is a welcoming community space and volunteering with us provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.  We work hard to match you with a Befriendee who matches with your availability, personality, and ideally lives walking distance from you within Southwark!

In the first instance, please get in touch here and we will send you our online application form!

Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing

Time Commitment & Work Schedule:

• First Month:

  • 16 hours total (4 hours per week on Tuesdays)

  • Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)

• Ongoing (After Month 1):

  • 2–3 hours per week on Tuesdays (remote/office-based as needed)

  • Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)

• Additional Requirements:

  • Required to be in the office at least two weeks before each school holiday period for planning and final confirmations

  • Must attend at least 2–3 Jumping Beans sessions per term

About the Role:

Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.

Key Responsibilities:

General Responsibilities

• Lead and manage the Jumping Beans Team to ensure project success

• Coordinate and chair weekly Tuesday evening meetings

• Track team tasks, monitor progress, and ensure timely delivery

• Report regularly to the leadership team

• Collaborate across departments to align project goals and resource needs

On-Site Responsibilities During Jumping Beans Sessions:

1. Staff & Volunteer Coordination

• Brief staff and volunteers on the day’s plan and their roles

• Ensure child-to-staff ratios are maintained

• Manage volunteer and staff attendance

• Act as the main point of contact for staff and volunteer concerns

2. Activity Oversight

• Ensure activities run on schedule and engage children effectively

• Troubleshoot or adapt plans as needed

• Confirm all materials and equipment are prepared

3. Child Safety & Welfare

• Oversee child sign-in/sign-out

• Monitor for safeguarding issues and respond appropriately

• Manage minor incidents and maintain accurate records

• Ensure the venue is safe, clean, and child-friendly

4. Communication

• Welcome and update parents, address any concerns

• Serve as liaison between staff, children, parents, and visitors

• Escalate significant issues to senior leadership

5. Logistics & Administration

• Manage session supplies and resources

• Track attendance, consent forms, and incident logs

• Ensure awareness of allergies and special requirements

• Uphold all safeguarding, emergency, and first aid policies

6. Evaluation & Reporting

• Take note of successes and areas for improvement

• Gather informal feedback from children, parents, and staff

• Report session outcomes to leadership

Qualifications & Experience:

• Previous experience in project management or team leadership (paid or voluntary)

• Excellent organisational, communication, and time management skills

• Creative thinker with strong problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Help bring joy, structure, and support to children and families

• Gain valuable experience in project and team management

• Be part of a passionate, values-driven team

• Expand your network through connections with community leaders

• Personal and professional growth through hands-on leadership

Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.

We’re looking for new Trustees! We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.

What will you be doing?

We’re looking for new Trustees

YHA enables everyone, especially young people, to connect with each other, nature and heritage through hostels in amazing places throughout England and Wales. Since 1930, we’ve been increasing access to travel and adventure. It’s our aim to reach and positively impact the lives of more people from more diverse backgrounds. And we target our support to young people and groups from under-served communities.

It’s a really exciting time to join YHA as we’ve just launched a refreshed strategy that will see us focus our activities and deepen our impact with the aim of growing people’s confidence, connection and sense of belonging - outcomes vital to wellbeing in this uncertain world.

What you’ll get from joining our Board

• the opportunity to contribute to the success of a national charity
• the chance to use your knowledge to make a valuable contribution to society
• a full induction and membership of an inclusive, welcoming Board

This could be a great fit for you You don’t need to have been on a Board before to become a YHA Trustee. We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.

What matters most is that you bring good communication and listening skills, fair and reasoned decision-making, the confidence to challenge and support constructively, and time to commit to the role.

Diversity We welcome applications from people of all backgrounds and strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.

Valuable additional strategic experience We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:

• Finance
• Hospitality
• Information technology, cyber security and data protection
• Leadership in a schools environment

Please note, you don’t need to have all these attributes to apply. Candidates must be over 16 years of age. 

Experience comes in many forms. Whether you’ve taken part in a community group, student council, parent committee, trade union, local campaign, or formal Board settings - those insights are all valuable here. 

What are we looking for?

You don’t need previous Board experience to become a YHA Trustee. What matters most is that you bring:

• a strong belief in YHA’s mission and understanding of our strategic direction
• good communication and listening skills
• fair and reasoned decision-making
• the confidence to challenge and support constructively
• time to commit to the role (including preparation and attendance at meetings)
• a commitment to YHA’s HEART values: Helpful, Efficient, Authentic, Respectful, and Team-spirited

We believe diversity in all its forms makes us stronger, more effective, and better able to deliver our mission. We care about who you are — not just what you’ve done.

We welcome applications from people of all backgrounds. In particular, we strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.

We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:

• Finance
• Hospitality
• Information technology, cyber security and data protection
• Leadership in a schools environment

You don’t need to have all these desirable attributes to apply. We welcome applications from candidates who have relevant work and life experiences and have the passion to make a difference with YHA.

What difference will you make?

Becoming a Trustee is both deeply rewarding and genuinely enjoyable. This is an opportunity to help shape the direction of YHA — a charity dedicated to connecting people with each other, the outdoors nature and heritage.

Our Trustees hold overall legal responsibility for YHA. The Board sets and oversees the delivery of our strategy, and provides guidance across key areas such as impact, finance, risk management, property, hospitality, and performance.

With Trustees from a wide range of personal and professional backgrounds, boardroom conversations are rich and dynamic — and every voice contributes meaningfully to our progress.

YHA places access and inclusion at the heart of everything we do. As a Trustee, you’ll be part of an open, collaborative culture where diverse viewpoints are not only welcomed but essential to our success.

Join current Trustees for a special webinar on 23rd June 2025 at 6pm to find out more about the opportunity and what it’s really like to be a Trustee. Sign up via the link on the YHA website.

Before you apply

You don’t have to be a current YHA member to apply to become a Trustee. To be elected, however, you will need to become an Association Member of YHA before the AGM on Saturday 8 November 2025. 

Please apply via Reach, after which we will ask you to complete our online application form, which includes your personal details, diversity monitoring and candidate statement which will ask you some questions relating to your skills and experience. If you need support with the application process or to submit your application in an alternative format, please contact us via Reach.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar of

events to help spread the word about SSAFA within your community. To ensure

that our Armed Forces community know that SSAFA are here to help and that

we need the public’s support to continue offering our services.

What you will be doing

· Communication with branch volunteers

· Providing timely reports and information to SSAFA’s central office

· Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

· Friendly and approachable

· Strong administration skills

· Great written and verbal communication skills

· Basic IT skills

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CVand in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those

involved in our work and expects volunteers to share this commitment.

Role title: Trustee

Location: Flexible (travel to London will be required at least three times a year for in person board meetings)

Salary: N/A (Volunteer role)

Time commitment: Attend 3 in person board meetings annually and 3 online sub committees. Exceptional board or sub-committee meetings may be scheduled when necessary.

Contract: The Trustee is appointed for an initial 3-year term with the option of renewal for up to 3 terms. The maximum term for all trustees (including the Chair) is 9 years. 

Purpose of the role:

This is an exciting opportunity for an experienced leader to join an impact-focused and ambitious charity supporting refugees to access meaningful employment and build a new life.

The board’s role is to govern Breaking Barriers effectively, in service of our vision and mission. Trustees provide support and challenge to the Chief Executive, Senior Leadership Team (SLT) and are ambassadors for the charity.   

Essential Duties of the Trustee Role:

• Ensure Breaking Barriers is carrying out its purposes for the public benefit
• Comply with Breaking Barriers' governing document and other laws that apply
• Act in Breaking Barriers' best interests: prioritise Breaking Barriers' objectives, avoid conflicts of interest, and follow procedures to manage any conflicts
• Ensure Breaking Barriers is accountable: meeting legal, accounting and reporting requirements
• Manage Breaking Barriers' resources responsibly: managing risks, protecting assets and people, getting the resources we need, having appropriate controls and procedures
• Act with reasonable care and skill using your skills and experience, deciding when you need professional advice, ensure Breaking Barriers remains solvent

Other Responsibilities:

• Understanding the vision, mission, goals and values of Breaking Barriers together with a good grasp of the operational context and the expectations of partners
• Strategic leadership and vision: help to guide the organisation with a strategic vision, aligning the board and staff's efforts with the mission. Ensure that the organisation defines its goals and evaluates performance against agreed targets
• Facilitating discussions: Lead conversations when necessary, ensuring focus on key issues and decisions
• Leveraging opportunities: Support and participate in fundraising strategies, leveraging networks, and engaging with donors and stakeholders to secure necessary resources for the organisation's work
• CEO and SLT support: Maintain a constructive relationship with the CEO and SLT, creating a positive and strong working relationship to jointly set and achieve appropriate targets, staying in regular contact and acting as a sounding board to discuss strategic or staffing related matters, issues - coaching, supporting and challenging as necessary
• Ambassadorship: Act as an ambassador, representing and promoting the organisation's mission, values, and interests to external stakeholders, enhancing its reputation, and fostering collaboration, fundraising and promotional opportunities

Person Specification: 

We are seeking board members with a passion for the mission, vision and values of Breaking Barriers, and a commitment to equity, diversity and inclusion. We strongly encourage applications from individuals with lived experience which we define as people from a refugee background, with first hand experience of seeking sanctuary or migration to the UK.

In addition, we actively seek candidates who bring any of the following:

• Prior fundraising expertise: focusing on corporate and high-end individual funding to generate leads, ability to contribute to active fundraising efforts, introductions to relevant networks and relationships
• Leadership experience at a senior level within corporate organisations and a commitment to actively making introductions to relevant networks and contacts
• Refugee/forced migration sector experience: leading or developing initiatives/programmes in areas relevant to the mission, such as employability or recruitment

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.   

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 09 September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. 

Front of House Volunteer 

Team:  Family Support Team 
Location:  The Square, 8 Woodhouse Square, Leeds, LS3 1AD 
Time commitment:  Various shifts are available to cover the position: option to cover multiple shifts welcome. 

__________________________________________________________________ 

About Candlelighters 

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer. 

Purpose of the Role and Key Activities: 

Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including: 

• Wellbeing Services & Activities 

• Specialist 1:1 Support 

• Family Support Groups and Events 

As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to): 

• Meeting and greeting families and other visitors 

• Making drinks for families and visitors

• Answering the telephone, transferring calls and taking messages 

• Making bookings and updating our database 

• Keeping the reception area clean and tidy 

• Keeping the kitchen, meeting rooms and other communal areas clean and tidy 

• Cleaning and maintaining the coffee machine 

• Setting up rooms for meetings and events 

• Assisting the Team with other tasks and activities as required 

• Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures 

• Checking stock levels and dates in Champs Pantry 

• Re-stocking refreshments and drinks 

We are looking for volunteers who: 

• Have excellent interpersonal and communication skills 

• Have experience of working in a customer service environment 

• Have excellent customer care skills

• Can communicate effectively with a variety of people 

• Are confident, friendly and approachable 

• Have a fun and positive outlook

• Are experienced in working as part of a team

• Can remain calm under pressure 

• Are proactive and able to use own initiative 

• Are hardworking, reliable and organised 

• Have good IT skills and experience of using a database 

• Can move furniture (tables and chairs) and boxes

• Can climb multiple flights of stairs 

• Can manage own emotions when working with families affected by childhood cancer 

• Can maintain professional boundaries and follow Candlelighters Policies and Procedures. 

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

Support and Benefits 

You can expect: 

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 

• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 

• Ongoing support from the Family Support and HR teams 

• The opportunity to meet lots of new, friendly people 

• The opportunity to expose yourself to new experiences 

• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 

• Regular reviews with your Volunteer Supervisor to help you develop in your role 

• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 

• We can be a reference once you’ve volunteered for three months 

• Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline 

• Charity Worker Discount card 

• Access to The Company Shop 

How to Apply

All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview 

Thankyou