Volunteer Roles
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the Plymouth and Tamar Valley Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Plymouth and Tamar Valley Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We provide life choices for people with learning disabilities.
You can choose to help us improve them.
Options for Life is a dynamic not-for-profit charity based in Sandwell. We are dedicated to empowering adults with learning disabilities and/or autism to boost their confidence, develop valuable skills, and live independently, enjoying the same rights and opportunities as everyone else.
We are committed to supporting our participants in making choices about their own lives.
We provide our services in an area of significant deprivation; the Indices of Multiple Deprivation (2019) ranked Sandwell as the 12th most deprived local authority in England. We own two purpose-built centres and employ 65 staff.
We want to support more people with profound or multiple learning disabilities and to develop new services to provide supported employment opportunities. But to do this we need professionals who can guide and develop the charity’s strategy as Trustees. Many of our current Trustees will complete their terms this year. We particularly value financial and public administration skills and people with lived experience of disability. We believe in the strength of a varied board and welcome applicants from all walks of life, regardless of their previous Trustee experience.
Our Trustees are central to our success, and we need Trustees who share our desire to overcome years of prejudice. The financial situation is challenging, but the rewards are enormous.
Please make a choice to learn more about us. Our Chief Executive, Nicola Thomson, is very happy to have an informal chat.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
EDI Volunteer Role - EDI Activity Group Member
We’re the MS Society – a community of people living with MS, volunteers, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Join us today so that together we can stop MS.
This is an exciting opportunity to join our Equality, Diversity and Inclusion (EDI) team. As a volunteer you will play a crucial part in helping us deliver our EDI work. By attending four monthly meetings you will provide advice, feedback, guidance and personal opinion on our work. You will act as a bridge between our EDI activity group and our EDI reference group.
The EDI reference group is a group of people affected by MS who helped develop our EDI strategy and now help support our work towards its delivery. The EDI activity group is a staff group who have responsibility and accountability for the delivery of our EDI strategy.
Equality, Diversity and Inclusion are at the heart of our work. We work with volunteers, professionals and people with lived experience of MS to guide and direct our approach to EDI.
This role is a home-based role, which will require attending four online monthly meetings, and up to an hour of pre-reading before each one. One of these meetings will be between 12-5pm.
What the role involves
- Attending four monthly, online meetings
- Reading documents and preparing any feedback in advance
- Providing constructive and honest feedback on our ways of working, processes and future initiatives
- Representing the MS community with lived experience
- Taking comprehensive meeting notes, to share information between the EDI reference and activity groups
- Regular 1:1 catch ups with our EDI programme manager
What you need for this role
- Confidence to speak and input into meetings
- Experience of attending and reporting in meetings
- Passion for the MS Society and for EDI in our work
- Good IT skills
- Awareness of EDI in a broader context – provide challenge outside of lived experience
What you may gain from this role
- Understanding of how we work
- Working in a professional environment
- Board room experience
- References
- Training
- Improve understanding of EDI in corporate environment
In order to volunteer in this role, you will need to undertake:
Must do training Role specific training Data protection eLearningInduction with your volunteer Manager Cyber Security training
EDI training
Sources of support:
We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.
Your staff contact is here to support you, answer any questions you might have about what you’ll be doing, your learning and where you can get more information.
The Supporter Care Team is your point of contact for queries to other MS Society departments. They can signpost you to the right person:
Additional information about our volunteering programme:
When you volunteer with us, you join our powerful community of people
living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.
Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help us support people in need? Great opportunity to join our volunteer team!
We’d like to be more representative of the people we serve and are looking for Trustee Volunteers for around 2-3 hours per month - in person, hybrid or online.
We need people from all walks of life - people with experience of homelessness, disability or debt, people from a wide variety of ethnic groups, females, younger people and anyone with an understanding of the challenges faced by marginalised communities.
You don't need experience, but you will need a passion for helping others. Training and expenses will be provided.
Volunteering with us gives you excellent transferable skills for your CV, as well as social opportunities and a chance to give back to the community as part of our friendly team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cruse
Cruse is Britain’s oldest and largest bereavement charity. In the Midlands, Cruse brings together more than 500 volunteers to helped support bereaved people, through a mix of individual and group sessions.
Cruse volunteers all pass through the same training process. Some volunteers are trained or trainee counsellors, whilst others have bereavement experience or put their listening skills to practice in helping people through their grief journey.
Cruse Worcestershire
The well-established Cruse branch of Worcestershire is seeking a Volunteer Chair. This active branch has 30 volunteers and can be supporting approximately 100 bereaved people at any one time. The volunteer team predominantly support service users via phone or Zoom, but does have outposts across the area. The team meet for regular forums and also hold in-person meetings, to socialise and cover learning topics specific to the work.
The role
The branch is looking for a Volunteer Chair. This role of Chair will be stimulating and call on your strategic and interpersonal skills.
It provides an opportunity to work alongside an experienced and diverse team of volunteers and staff in a rapidly changing environment to make a real difference to the people of Worcestershire.
The Chair provides a focal point for the branch, representing the volunteers and delivering a sense of cohesion to the volunteer group, championing their priorities and supporting key activities like learning, social events and fundraising.
The role is not remunerated. However, reasonable expenses incurred in carrying out the role will be repaid.
Time Commitment
· The Branch Forum meets approximately 8 times a year for 1.5 hours in the evening (7pm – 8.30pm).
· Monthly operations-focused meetings with the volunteer administrators/part-time staff approx. every 6 weeks.
· Ad hoc communication outside of formal meetings.
· Attendance of Cruse national meetings based on interest/focus
· 3 in-person group social/learning events each year
What are we looking for?
The new Chair will bring their passion and commitment to the bereaved people of Worcestershire. Your skills and experience will help us to empower our volunteers to continue to provide excellent support for grieving people
We are interested in an individual who brings the following:
· Ideally the Chair will be local and have networks in Worcestershire.
· Strong leadership skills and ability to motivate a team.
· Have some experience of personal loss.
· Strong inter-personal, networking and relationship building abilities.
· Previous Board experience, either within a charity or in a corporate setting.
We warmly welcome candidates from a range of cultures, backgrounds, contexts, ages and experience. We strongly value the contribution that people with these characteristics will bring to our branch discussions.
What difference will you make?
The role of the Chair is key to ensuring that Cruse continues to thrive, meeting the needs of bereaved people in Worcestershire. We are a truly positive and diverse organisation that welcomes all people.
By providing your energy, enthusiasm and experience, you can help Cruse reach more people and do so in a way which is sustainable.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men Who Talk is a UK registered charity, running weekly online peer-to-peer support groups for men aged 18+ across the UK. The groups take places between 7:00 - 8:30pm during week nights.
Our groups are supportive spaces for men aged 18+ to come and talk openly about what's on their mind. All groups are free to attend and follow the evidence based model of peer support.
Volunteers are required to be online from 6:45pm to 8:45pm, and are required to facilitate around 1 group per month. Volunteers are asked to commit to an a minimum of 6 months of volunteering in the initial stage.
All groups are facilitated by 2 facilitators, and follow a semi-structured pattern.
We are looking for passionate men with some experience of groups facilitating or working in mental health settings to come join us as facilitators. Experience in using online platforms such as zoom is essential.
A degree in psychology is preferred but not an essential requirement.
Why Join MWT?
Men Who Talk is an exciting, fast growing charity, creating new spaces for men to talk openly about what's on their mind.
We have a diverse team full of talented and passionate individuals who are committed to changing the face of mens mental health across the UK.
As well as the opportunity to join the organisation at an exciting stage of it's development, volunteers also have the opportunity to develop their own skills and have regular chances to feed into the creative and strategic development of the organisation.
PLEASE NOTE: We are only able to accept applications from individuals who already have the right to live and work in the UK.
Please tell us in a few short paragraphs why you would like to join Men Who Talk.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Health and Safety Volunteer for the Tees and Esk Group. As a Health and Safety Volunteer you’ll make sure all local group members are aware of their health and safety responsibilities. You’ll help them understand and follow guidelines and procedures to coordinate safe activities.
In this role you’ll gain knowledge of Health and Safety legislation, as well as develop your organisation, admin and communication skills. Most importantly you’ll help your local group make sure all their activities are safe for every member of your local MS community.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love music ?
Are you a "people person"?
Our organised music and dance groups give people with additional needs the chance to make friends, enjoy social time together and try out a variety of activities. These fun and friendly groups also help to improve physical health and mental wellbeing.
We are looking for enthusiastic volunteers for our amazing music, drama and dance groups in Weoley Castle. You will be encouraging our citizens to take part and ensure everyone has a great time.
You DON'T need to be a good singer or a great mover - just a friendly person :-)
What would I be doing?
Helping people to take part in various activities, including singing, dancing, creative music sessions and drama.
Encouraging people to feel part of the group and take part in the activities.
Helping to set up equipment and tidy away at the end of the session.
Helping to maintain a safe and welcoming environment.
What do I need?
· An interest in helping people, being approachable and friendly
· Any performance skills or interests would be amazing, but not essential.
· Good communication skills
· Accepting of others who might be different to you
· The ability to work as part of a diverse team
· A willingness to learn and work within guidelines set out by Midland Mencap
· Honesty, integrity and trustworthy
· Good time management skills, reliability
· An enhanced DBS check will be required by all successful applicants.
Where and when do you need me?
· We produce a weekly timetable with activities each day
· Weoley Castle Community Hub, Bottetourt Rd, Birmingham B29 5TE
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· The opportunity to make a difference to the lives of people with learning disabilities and their family carers
· Improved health and wellbeing from doing positive activities
· A volunteering preparation session
· An induction and settling in period and any training and development that is needed
· The chance to develop your skills and gain experience
· The opportunity to meet new people and be part of a diverse team
· Any out-of-pocket travel expenses
· Lots of appreciation for your amazing contribution
To deliver accessible and inclusive community, health, and wellbeing support services for people with lived experience of learning disability.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Becoming a Trustee for Herts Musical Memories
Herts Musical Memories are celebrating there 8th Year of becoming a charity and we are now at last, beginning to recover from the Pandemic. We urgently need to expand our board to ensure that the charity continues to grow – the following provides some background to our work and lays out what it means to become a trustee.
Herts Musical Memories purposes are:
• To facilitate structured group sessions designed around the principles of music therapy and group singing for people with dementia and their carers.
Herts Musical Memories objectives are:
• To provide activities for people with dementia and their carers that help stimulate memories
• To provide activities that incorporate social interaction and peer support for people with dementia and their carers
• To reduce feelings of isolation for families coping with dementia and to provide access to artistic and social stimulation
What Herts Musical Memories values are:
Health, wellbeing and equality will be at the core of all Herts Musical Memories activities relating to service users, staff and volunteers and the wider public.
In relation to our service users Herts Musical Memories will actively promote equality for people with dementia. To free them from fear and isolation and to use our services to demonstrate to the wider public that people with dementia still have a place in society and should be treated with dignity and respect.
The Singing Sessions:
‘Thank you for Bringing the sunshine into my Mum’s week.’ Carer
Herts Musical Memories provides stimulating social activities involving music, seated movement and singing for people with dementia and their carers. The charity runs 9 groups in 4 weekly blocks across Hertfordshire with an admin and song preparation session every 5th week. There is an average of 25 people per session with sometimes over 30 people attending. The sessions last 90 minutes with time set aside for socialising and light refreshments.
Most of the participants are dealing with the impact of an early diagnosis and are usually accompanied by a family member, usually a spouse. People who live alone often come with a professional carer.
Sessions are held at fixed dates and times in community centres or church halls. The venues are chosen carefully for ease of access, to be on regular bus routes, good parking and for having good facilities. This does mean that, sometimes the venue can be expensive, but the venue plays an important part in making the sessions a positive experience.
The sessions are structured to include a range of activities that are repeated each week providing the service users with a routine that becomes familiar with regular attendance. Songs are chosen from popular music from the 1950s going up to the 1970s. The sessions will include; songs that require movement, singing rounds where people get a chance to sing in harmony, rhythm exercises using percussion instruments and exercises in dexterity using bean bags.
The service users are taught new songs – incredibly due to the way the human brain remembers music, people with dementia can cope with this and actively enjoy learning new things – this increases their confidence and boosts their self-esteem.
The sessions are delivered by a professional group leader with the support of volunteers.
Finances:
Herts Musical Memories has no formal funding – we raise a contribution through fees which are £6 per session, we raise up to £10,000 per year through events held on our behalf another £5,000 through donations and the rest we have to fundraise for. To run the charity effectively we need to raise just over £10,000 per group. To help us achieve this we have developed a 5 year fundraising strategy. Our goals are to achieve enough funding to recruit a part time administrator, create a reserve of 6 months running costs ensuring a sustainable future.
‘I’d like to thank you, you make me feel so happy’ - guest
What Does it Involve to Become a Trustee
Trustees share formal responsibility for the charity and must act in its best interests, regardless of how they're elected or appointed. Some trustees may take on specific roles on the board, such as chair, vice-chair, secretary and treasurer.
Herts Musical Memories meets 4 times per year mainly on Zoom but with some face to face in West Hertfordshire. If a trustee has particular expertise in finance, fundraising, HR we do occasionally hold one on one sub meetings with the CEO. No experience is necessary as there is plenty of training available – it is a commitment but it is a rewarding commitment. Becoming a trustee is about taking on a position where you can make a real difference to the people who live in your local community.
Top five traits of a good trustee
· A good trustee is ready for a challenge – running a small charity is always a challenge and supporting the CEO in facing those challenges is a vital role of a trustee. Whether it be support, advice or helping to access the necessary expertise that can support the charities development
· They are open and listen to many voices – there are many people prepared to offer advice and many voices to be heard, from the team running the charity to the beneficiaries. Listening and understanding enables a trustee to offer advice and help the charity seek solutions that will improve and enable it to reach its goals.
· Trustees are team players – running a charity is a team effort which is relevant from the Board through to the beneficiaries by working together as a team a charity is more likely to prosper and grow.
· Trustees have expert knowledge – this expert knowledge can be in training, marketing, fundraising, HR, Law or it could be in a first hand knowledge of the charities services and the impact it has on families and the ability to use that understanding to enhance the charities service for people living with dementia.
· They exercise good judgement and care – this is essential, working with vulnerable adults comes with a lot of responsibility. We need to be sure we work within the parameters of Charity Commission’s guidelines to ensure good practice which protects all involved from the trustees, staff and beneficiaries.
A good trustee also knows what they are doing within the framework of their role. At a basic level, they should understand and know how to act as described by The Charity Commission. The regulator’s ‘The essential trustee’ guidance sets out six main duties:
· Ensuring that the charity is working for the benefit of the public
· Compliance with the law
· Acting in the best interests of the charity
· Ensuring accountability
· Financial responsibility
· Acting with reasonable care and skill
It may seem overwhelming to become a trustee but it is, as mentioned so rewarding and the satisfaction, that as a trustee you are truly making a positive difference to people lives.
Please note Herts Musical Memories is based in Bushey, Hertfordshire (Hence why this is the position location listed), however meetings with trustees are typically held in locations within West Hertfordshire or remotely via Zoom.
Following the success of the first-ever Council Climate Action Scorecards last year, Climate Emergency UK is looking to create the second edition of the Action Scorecards. Analysing council climate action only becomes valuable if you track the progress that has been made. We need your help to create the 2025 Action Scorecards and score councils on their actual climate action.
There are two cohorts: August-September 2024 (Cohort 1) and late September-October 2024 (Cohort 2)
Why are we doing this?
We’re in a climate crisis, and local councils have the power and influence over around 30% of emissions in their local area. Councils are uniquely placed to make a real impact on emissions within their area. But we know that councils can be taking more effective action as the average score in the 2023 Action Scorecards was only 32%. The Scorecards are a campaigning tool that residents can use to hold their council to account on their climate action, and lobby for specific, targeted change. We have also found evidence of 1 in 5 councils using and referencing the Scorecards in committee meetings, reports or in their own press releases and organisations across the sector are utilising the data from the Scorecards as well. Finally, this UK wide assessment will demonstrate where the UK and devolved governments need to provide more support to local authorities in order for them to take even further action.
How can you help?
We need at least 200 volunteers to pull this project off! You can help by volunteering to score councils on each of the 7 sections of our Action Scorecards. This year volunteers will be marking specific sections for councils (e.g. marking only all the Transport questions for the councils you are marking). You will score councils in your particular section by researching publicly available information on councils’ websites and relevant strategies. Training and guides will be made available to you to help in the process.
Scoring one council on one section will take approx. 2 hrs (though the more you do, the quicker you will be). It’s best if you are able to work from a laptop or a computer with good internet, as you will need to be able to access council websites and our online scoring system.
We’d like you to mark at least 10 councils on one of the seven sections over a period of 4 weeks. This equates to a total of 20 hours of volunteering over 4 weeks, roughly 5 hours a week, but this can be done at your own pace.
What experience do I need?
We will provide training so you don’t need any experience. If you have previous experience of working in or campaigning at a local council level that is a bonus, but not needed to apply.
What will I gain?
This is a great opportunity to understand how local councils work, as well as understanding local government policy on Climate Action. This is a good chance to improve your research and analytical skills too. By helping with this project you will be making a real contribution to the fight against the climate crisis.
What we need from you:
You will need to attend a total of 2 sessions:
- Scorecards Volunteer Inductions: You will need to attend one induction session on either Tuesday 6th or Thursday 8th August 2024 from 5:30 to 6:30pm.
- Scorecards Scoring Training: You will only need to attend only one of the training sessions but please keep both of the evenings free until you are allocated a Scorecards section, which will determine which session you need to attend: either Tuesday 13th or Thursday 15th August. You will need to be available from 5:30-7pm.
The commitment to 20 hours of volunteering, over a 4 week period, at your own pace.
Note: We will not accept current Councillors or Officers (Parish/Town councillors or staff are free to apply).
How it works
- You will receive training on how the scoring system works.
- You will be assigned 10 or more councils to score depending on your availability.
- You will be supported through online communication with other volunteers across the country.
- You will be supported on Slack so at any point you will be able to ask questions of CE UK staff and other volunteers.
- You will score those sections via our online scoring system. What you mark will be audited to ensure the system is fair and accurate.
Apply today below
Cohort 1 - August-September 2024
Cohort 2 - Late September-October 2024
Want to do more?
Be part of our Local Climate Policy Programme, a 4 week in-depth introduction into local climate policy and action alongside the practical experience of assessing council climate action. Find out more here.
Contact: If you’d like to get involved, learn more or need any help at all during the process please don’t hesitate to email us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
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Visitor Reception:
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Greet visitors warmly at the front door or Reception desk.
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Check if visitors have pre-booked and verify booking details.
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Keep the Reception Desk attended at all times.
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Booking Management:
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Obtain booking sheets from Graeme and update them throughout the day.
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Set out and supervise the donation box.
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Maintain a supply of hand sanitisers, leaflets, and other materials.
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Re-stock leaflet holders in the Main Entrance lobby.
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Visitor Handling Procedures: People with a Booking:
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Check the Lead Name off the booking list and confirm the number of visitors in the group.
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Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
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Ensure the donation process is completed.
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Inform visitors of the location of toilets and answer any questions.
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Ask visitors to wait in the Waiting Area until their Guide collects them.
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Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
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Politely inform visitors that entry is by pre-booking online.
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Check the booking list for vacant slots and inform visitors of available times and spaces.
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Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
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Allow visitors to wait outside for potential "no-shows" if they wish.
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Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
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Seek assistance from Graeme or Mike if needed.
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Visitor Departure:
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Thank visitors for coming and say goodbye.
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Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
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Merchandise Stall Management:
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Set up and take down the HCAT Merchandise stall.
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Retrieve and replace sale items from/to the cupboards under the model in Reception.
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Run the merchandise stall, selling items to visitors.
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Cash Handling:
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Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
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Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
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Stock Monitoring:
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Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
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Friendly and welcoming demeanor.
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Strong communication and interpersonal skills.
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Ability to manage bookings and handle donations accurately.
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Experience in handling cash and managing merchandise sales.
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Punctual, reliable, and able to adhere to procedures.
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Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
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Be the welcoming face of Historic Croydon Airport.
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Gain experience in visitor management and merchandising.
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Contribute to the educational and cultural enrichment of the community.
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Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Tour Guide at Historic Croydon Airport, you will be at the forefront of delivering an engaging and informative experience to our visitors. Your role will involve guiding groups through various parts of Airport House, providing historical insights, and ensuring the safety and enjoyment of all guests.
Responsibilities:
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Conducting Tours:
- Lead groups on an informative tour comprising the exterior of Airport House, the Booking Hall/Reception area, up the rear stairs, and terminating at the 2nd Floor AH rear landing/entrance to the Croydon Airport Visitor Centre (CAVC).
- Ensure the tour follows the flow and timings outlined in the Open Day Flow Chart, arriving at the CAVC at the allocated time.
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Knowledge Building:
- Develop and maintain a comprehensive understanding of the history of Croydon Airport.
- Utilize the Tour Guide Guidance Notes to cover key topics and manage the timing of your tours.
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Visitor Engagement:
- Speak clearly and engage visitors, aiming to make the tour interactive and enjoyable for all ages, especially children.
- Answer visitor questions and provide additional information as needed.
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Safety and Procedures:
- Briefly mention the Airport House evacuation procedure to visitors at the start of each tour.
- Be mindful of visitor safety throughout the tour, particularly when crossing kerbs, roads, or using stairs within Airport House.
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Additional Support:
- Assist with other roles and tasks when not conducting tours, contributing to the smooth operation of Open Days.
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Setup and Close Down:
- Arrive on time for Open Days to help with setting up and closing down activities.
Qualifications:
- Strong interest in history and heritage, with a focus on aviation and Croydon Airport.
- Excellent communication and public speaking skills.
- Ability to engage and interact with visitors of all ages.
- Punctual, reliable, and able to follow scheduled timings closely.
- Commitment to providing a respectful and inclusive experience for all visitors.
Training: Tour Guides will receive an induction, including a review of emergency procedures and the Tour Guide Guidance Notes. Ongoing training sessions and resources will be provided to support knowledge building.
Benefits:
- Opportunity to share the fascinating history of Croydon Airport with a diverse audience.
- Gain experience in public speaking and heritage interpretation.
- Be part of a supportive and passionate team.
- Contribute to the educational and cultural enrichment of the community.
Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the dedicated team at Historic Croydon Airport and contribute to preserving and sharing the rich history of one of the world’s oldest airports. As a volunteer, you will play a crucial role in ensuring that visitors have a memorable and safe experience while exploring this historic site.
Responsibilities:
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Visitor Engagement:
- Greet and treat all visitors equally, with respect, and without discrimination.
- Provide knowledgeable and engaging information about the history of Croydon Airport.
- Assist with visitor inquiries and enhance their overall experience.
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Safety and Security:
- Be vigilant about the safety of visitors both inside and outside Airport House.
- Inform visitors of potential hazards, such as crossing kerbs or the road outside Airport House and using stairs within the building.
- Ensure visitors are aware of emergency exits and the evacuation procedure. Tour Guides should mention this at the start of each tour, and other volunteers should do so when appropriate.
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Operational Support:
- Arrive on time for Open Days to assist with setting up and closing down activities.
- Help maintain the cleanliness and orderliness of the site throughout the day.
- Participate in team meetings and training sessions as required.
Qualifications:
- A keen interest in history and heritage, particularly in aviation and the history of Croydon Airport.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team and independently.
- Commitment to treating all visitors with respect and without discrimination.
- Punctuality and reliability.
Training: All volunteers will undergo an induction process, including a review of the HCAT Induction document covering emergency exits and evacuation procedures.
Benefits:
- Be part of a passionate community dedicated to preserving an important historical site.
- Gain experience in heritage and museum operations.
- Meet and engage with people from diverse backgrounds.
- Contribute to the educational and cultural enrichment of visitors.
Application Process: If you are enthusiastic about history and enjoy engaging with the public, we would love to hear from you.
The client requests no contact from agencies or media sales.
Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families. Our Furniture Assembly Volunteers support by constructing and taking apart flat pack furniture, beds and other large items of furniture. Full training will be provided for this hands-on position.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too), 9am to 5pm. You can volunteer the hours that suit you, but ideally we’ll need you to volunteer for at least 3 hours per week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with likeminded people and make new friends
- Boost your CV Opportunities to progress to other roles
Am I right for the job?
- Able to build flat pack furniture
- Be organised and methodical
- Able to work within timeframes for customer assembly requests
- Willing to flag any defects or spare parts needed when constructing furniture
- Able to carry out minor repairs on donated goods
Full training will be provided