Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Alton, Haslemere & Petersfield Branch
We are looking for volunteers to join our Trustee board with expertise in any of these areas:
- Charity finance/ Treasurer
- Marketing/ Social Media
- Fundraising/Retail
- Project management
You will gain new skills and experience as a Branch Trustee whilst enabling us to help animals in our area.
Overview
We are looking for enthusiastic people to take the role as a Charity Trustee, who could devote some time to volunteer for the Alton, Haslemere & Petersfield Branch and support us in boosting our local animal welfare work. Alongside using your expertise, this role will enable you to enhance how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow Trustees, in the running of the Branch and the implementation of a development plan. At a minimum, you would normally be expected to attend a monthly online committee meeting and to spend further time driving forward our activities.
The Alton, Haslemere & Petersfield RSPCA Branch
We are the local branch of the national RSPCA, but we are also a separately registered charity looking after animals in our local area.
The Branch is in an enviable financial position and employs an experienced member of staff as Branch Manager. Once additional Trustees are in place, we expect to move towards CIO (Charitable Incorporated Organisation) status.
Our main current activities are:
- Providing financial assistance to local people unable to afford unexpected vets’ bills. In the past year, we have allocated £40,000 to this area.
- Collecting petfood donations, which we collate and then pass to our local foodbanks.
- Re-homing cats in the Alton part of our area, organised in co-operation with the neighbouring RSPCA Branch.
- Some fundraising activities, including organising fun Dog Shows.
- We are looking to recruit at least three new trustees to work on significantly developing the Branch over the next few years. Initiatives we are considering are:
- Establishing a comprehensive fostering and re-homing network, across the entire Branch area.
- Major income generation initiatives, including opening our own shops.
- Developing our own animal centre resources, possibly in co-operation with private sector providers in the Branch area.
Core Branch Trustee responsibilities
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow Trustees and Branch Officers and jointly act in making decisions for the best interests of the Branch and the RSPCA.
- Assist the Branch, as appropriate, to work with and assist national RSPCA staff, including but not limited to Inspectors.
- Actively participate in Branch committee meetings and to attend the Branch Annual General Meeting (AGM).
- Actively promote and advertise the society in an ongoing programme to recruit new Trustees and volunteers and welcome new members.
- In conjunction with fellow Trustees, ensure the proper management and control of all activities and decisions.
What we are looking for in a volunteer
We are committed to creating a Board which is representative of our society and encourages people from any background to apply. You will need to be able to work with people and have good interpersonal skills.
What we can offer you as a volunteer Branch Trustee
- Ongoing support provided by our Branch Manager and assistance from relevant national RSPCA staff.
- The platform to utilise your skills and experience to oversee the charity and make decisions that will enhance local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
Practical considerations
- To become a Trustee, you will need to be aged 18 or over and have become a member of our Branch.
- Trustees are elected annually.
- You must not be disqualified from being a Trustee. Please read the Charity Commission’s guidance on who can be a Trustee of a charity.
- You will need to sign a Trustee Declaration of Willingness to Act, clarifying that you are not disqualified from being a Trustee.
- References will be required.
How to find out more about being a Trustee
For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.
We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Please visit our website to learn more about what we do.
We hope you are interested in volunteering for the Alton, Haslemere & Petersfield branch
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in volunteering with VoiceAbility,
About VoiceAbility
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Relevant Person’s Representative (RPR) Support Volunteer
People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them. This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve. Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care.
- As an RPR Support Volunteer you might:
- Visit people in their care home, to make sure they’re getting the right care and support
- Talk with them about their feelings, thoughts and wishes
- Raise concerns
- Keep detailed notes and records
- Make a real difference to someone’s life
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we need you
Casework triage volunteers help our caseworkers manage demand at our partner day centres by welcoming people, and assessing what issues they need support with. They then signpost people to other services where appropriate, help them access the day centre facilities, and help caseworkers to prioritise the most pressing guest needs.
When and where
Our partner day centres at the Ace of Clubs, HTB, the Upper Room, and Chelsea Methodist Church all have casework triage volunteers, who volunteer on the same day each week, usually for a 3hr shift.
What experience do I need?
It's the perfect volunteering role if you:
· Have some experience directly working or volunteering with vulnerable people,
· Are confident, friendly, and can think on your feet,
· Want to dedicate half a day weekly to volunteering in a frontline service.
What would I gain?
· Experience contributing to a frontline homelessness service
· Valuable experience for your C.V. and a professional reference
· All volunteers have access to our employer assistance programme, a free confidential helpline.
Travel and lunch expenses are available, and we're particularly keen to hear from people who have volunteered in a homelessness service before, or who have lived experience of homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA Barnsley & District Branch – Trustee (Treasurer)
Help us improve the lives of animals in our community
The RSPCA has been protecting animals since 1824 and remains the UK’s oldest and largest animal welfare charity. Our Barnsley & District Branch works locally to:
- Rescue, rehabilitate and rehome animals rescued from cruelty and neglect
- Provide subsidised neutering and emergency treatment for pets in need
- Support local food banks with donated pet food
- Run two successful charity shops to fund our work, supported by volunteers
The role of a Branch Trustee
Branch Trustees are volunteers who govern the charity, ensuring we are well-managed and making a real difference for animals. As Treasurer, you will play a key role in overseeing our finances, helping us operate effectively and sustainably.
Responsibilities include:
- Acting as the link between our accountant and the trustee board
- Attending monthly trustee meetings (usually online, 90 minutes on the 2nd Wednesday evening)
- Preparing and reviewing relevant financial documents for meetings
- Supporting decision-making with financial insight
Who we’re looking for
We welcome applications from people of all backgrounds, especially those with local knowledge. You don’t need prior trustee experience—training and induction are provided.
We are particularly seeking someone with financial knowledge (ideally charity finance) who is enthusiastic about animal welfare and keen to use their skills to make a positive impact.
What you’ll gain
- Full trustee induction and ongoing training
- Opportunity to develop new skills and build experience in charity governance
- The chance to directly shape local animal welfare services
- A supportive team of like-minded people
- The reward of knowing your work makes a real difference
Practical details
- Must be 18+ and a branch member for three months before election (usually June)
- Trustees are elected annually at our AGM (with the option to be co-opted before then)
- Reasonable expenses reimbursed
- References and a Trustee Declaration of Willingness to Act required
To apply, please send your experience and relevant information via this advert. Suitable applicants will be invited to an online interview.
Closing date: 09/12/2025 at 5pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vegan Church distributes plant-based food and drinks to the homeless in Taunton from surplus food donations.
We are looking for a volunteer able to collect from central Taunton and distribute to those in need, where we maintain have a large supply of drinks for homeless.
This will suit someone interested in welfare of people and animals as the charity does everything practicable to genuinely help lengthen the lives of all.
It is voluntary role. It involves meeting homeless people and assisting them and collecting either from the Vegan Church office or the surplus food suppliers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of healthy citizens. Youth Leaders also help young people develop their confidence, teamwork skills, and self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Closing date for these opportunities is: 30/11/2025
To apply for this opportunity, please follow the link below:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
After successfuly completing our aplciation, vetting and training process ARCh Reading Helpers visit a local primary school (close to home or workplace) twice a week during the school day (usually early afternoons), spending a 1:1 "happy half hour" each time with three children selected by the school. These children may be struggling with reading, lack language skills or have little confidence. The volunteer talks with the child, shares books and plays games supplied by ARCh. In this way a mentoring relationship is developed over the course of a year.
Volunteers provide a warm, positive experience of reading and with encouragement over a sustained period, reluctant readers gain confidence in their ability and begin to read for pleasure. This one to one support has a positive effect on all areas of the child''s schoolwork and improves their life prospects.
We need volunteers who can be relied upon to attend their sessions regularly and volunteer with ARCh for a minimum of one school year.
This role would appeal to anyone who enjoys being with children, loves books and wants to make a difference in their local community.
Full training, resources and support provided together with a truly rewarding experience.
Our vision is to inspire a love of reading in children, which will enhance their wellbeing and improve their life chances



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Trans Celebration is seeking a passionate and organised Volunteer Assistant Coordinator to support the Volunteer Coordinator in managing and engaging our growing team of volunteers. This role will help ensure that our community-driven events and initiatives run smoothly by assisting in volunteer recruitment, onboarding, scheduling, and support.
As a key point of contact for our volunteer team, the ideal candidate will be enthusiastic about community work, skilled in communication and organisation, and committed to advancing trans rights and visibility.
Key Responsibilities
· Assist with recruiting, onboarding, and training new volunteers.
· Maintain volunteer schedules and ensure appropriate coverage for events and campaigns.
· Serve as a liaison between volunteers and staff, aligning volunteer work with Trans Celebration’s mission.
· Provide on-site and remote support to volunteers during programs and events.
· Keep accurate records of volunteer hours, roles, and impact.
· Help implement volunteer appreciation initiatives to boost engagement and retention.
What We’re Looking For
Skills and Competencies:
· Excellent communication and interpersonal skills.
· Strong organisational skills with the ability to multitask effectively.
· Detail-oriented and able to problem-solve independently.
· Ability to collaborate well in a team environment and work autonomously when needed.
· Proficiency in written and spoken English.
Personal Attributes:
· Passionate about trans rights, volunteerism, and grassroots activism.
· Approachable and friendly, with a strong focus on creating a welcoming environment.
· Willingness to work flexible hours, including evenings and weekends as needed.
· Prior experience in volunteer coordination, community engagement, customer service, or admin work is a plus.
Work Environment
· Office-based work with some on-site coordination at events and campaign activations.
· Light physical activity may be involved (e.g. setting up materials, managing event logistics).
Language Requirements
· Fluency in English (spoken and written) is essential.
How to Apply
To apply, please submit:
· A cover letter detailing your interest in the role and how your experience aligns with the mission of Trans Celebration.
· A current CV or resume.
Trans Celebration is a trans-led,human rights and community organisation dedicated to highlighting issues affecting trans and gender-diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in Northamptonsire.
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 20/01/2026
Closing date for these opportunities is: 30th November 2025.
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in Northamptonshire.
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 20/01/2026
Closing date for these opportunities is: 30/11/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be inspired by the impact of education? Do you have the skills to lead an established board of governors? A school in Derby is looking for a skilled volunteer to drive school improvement.
As a Chair of Governors, you’ll operate at the head of a governing board and utilise strategic leadership skills, making decisions on a wide range of topics making a difference improving education within your local community.
We’re currently recruiting volunteers for a Chair of Governors in Derby to strengthen their governing board and enhance outcomes of pupils within your community. If you feel, you want to make a difference within your community, read on for more details about the role of a chair of governors and how to apply.
Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a Chair of governor, you can visit the school to gain an understanding of the culture and ethos as well as meeting children, parents, and teachers, and see the impact of your work first-hand. Chair of governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help your governing board to shape and implement future plans and guide the schools aims, ethos and values.
You don’t need to be a parent or have any specific skills to become a chair of governors, you’ll need to be over 18 and happy to have a DBS check to apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities to help schools have a bright future. As a chair of governors, you’ll be supported by the Vice Chair and Clerk to help ensure an effective, focused board utilising and building its skills, knowledge and experience.
This vacancy is for a 7-11 junior school looking to find a chair of governor to sit on their board with experience of Business and Finance. They would ideally like their chair of governors to have had previous experience of being a governor. The school is proud of the outcomes it offers for its children, including use of a forest school, creating life long learners.
If you’re interested in becoming a chair of governor, fill out the short application form. We have vacancies available across England and Wales, including the roles listed above in Derby. You can express your preference for location on the form itself.
Please note, this role may close early if we receive a high volume of interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in Northamptonsire.
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 20/01/2026
Closing date for these opportunities is: 30th November 2025.
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Trans Celebration
Trans Celebration is a trans-led, grassroots organisation working to uplift trans and gender-diverse individuals across the UK. Through inclusive campaigns, community engagement, and creative platforms such as fashion, arts, and beauty, we advocate for visibility, equality, and empowerment.
We’re looking for a motivated and creative Marketing Volunteer to support our campaigns and help spread our message of celebration and inclusion to a wider audience.
Job Summary
As a Marketing Volunteer, you will support the planning and execution of marketing strategies that promote Trans Celebration’s work, values, and campaigns. This role involves content creation, social media support, SEO assistance, and analytics tracking. It's an excellent opportunity for someone looking to gain hands-on marketing experience in a mission-driven organisation.
Key Responsibilities
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Support the development and rollout of marketing campaigns across digital platforms.
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Write engaging copy for social media, emails, and promotional materials.
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Assist in creating visual and video content for Instagram, Facebook, YouTube, and other platforms.
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Participate in brainstorming sessions to help shape campaign direction and creative ideas.
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Help optimise website content using SEO best practices.
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Monitor and measure the impact of marketing efforts and provide reports on performance.
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Stay current with marketing trends and attend relevant training when available.
What We’re Looking For
Skills & Competencies:
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Basic understanding of marketing principles and digital strategy.
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Familiarity with major social media platforms (Facebook, Twitter, Instagram, YouTube, etc.).
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Excellent writing, editing, and verbal communication skills.
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Creative thinking and strong problem-solving abilities.
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Experience or interest in SEO, content writing, and analytics.
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Ability to manage multiple tasks and meet deadlines independently.
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Bonus: Basic skills in photography, video editing, and graphic design.
Personal Attributes:
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Organised, detail-oriented, and self-driven.
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Enthusiastic about inclusive representation and advocacy.
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Comfortable collaborating in a remote or hybrid team setting.
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Open to feedback and excited to grow professionally.
Work Environment
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On-Site role with flexible scheduling.
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Collaborative and inclusive team culture that values creativity and initiative.
Language Requirements
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Fluency in English (spoken and written) is essential.
How to Apply
To apply, please submit:
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A cover letter explaining your interest in the role and any relevant experience.
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A current CV or resume.
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1–2 examples of content you’ve created (social media posts, marketing copy, graphics, etc. — optional but preferred).
Trans Celebration is a trans-led,human rights and community organisation dedicated to highlighting issues affecting trans and gender-diversity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be inspired by the impact of education? Do you have the skills to lead an established board of governors? A school in Hemel Hempstead is looking for a skilled volunteer to drive school improvement.
As a Chair of Governors, you’ll operate at the head of a governing board and utilise strategic leadership skills, making decisions on a wide range of topics making a difference improving education within your local community.
We’re currently recruiting volunteers for a Chair of Governors in Hemel Hempstead to strengthen their governing board and enhance outcomes of pupils within your community. If you feel, you want to make a difference within your community, read on for more details about the role of a chair of governors and how to apply.
Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a Chair of governor, you can visit the school to gain an understanding of the culture and ethos as well as meeting children, parents, and teachers, and see the impact of your work first-hand. Chair of governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help your governing board to shape and implement future plans and guide the schools aims, ethos and values.
You don’t need to be a parent or have any specific skills to become a chair of governors, you’ll need to be over 18 and happy to have a DBS check to apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities to help schools have a bright future. As a chair of governors, you’ll be supported by the Vice Chair and Clerk to help ensure an effective, focused board utilising and building its skills, knowledge and experience.
This vacancy is for a 3-19 school looking to find a chair of governor to sit on their board with interest or experience in disability. They would ideally like their chair of governors to have had previous experience within HR and Leadership along with having been a governor or having had board level experience. The school is proud of the privilege they have of enabling the most disabled people in the country to reach their potential.
If you’re interested in becoming a chair of governor, fill out the short application form.
We have vacancies available across England and Wales, including the roles listed above in Hemel Hempstead. You can express your preference for location on the form itself.
Please note, this role may close early if we receive a high volume of interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
- Commitment to our values & behaviours
- Enthusiastic and committed to achieving shop targets
- Flexible and adaptable approach
- Ability to work as a team and on your own initiative
- Able to build good working relationships
- Ability to work within Mind Retail’s policies and procedures
- Willingness to learn
- Good customer service skills
- Good communication skills
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



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