Volunteer volunteer roles in South east

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.

No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Opening or closing the shop.
• Ensuring that the shop is ready to trade or cashing up at the end of trade
• Allocating tasks to members of the volunteer team.
• Selecting, sorting, and pricing donated stock.
• Chatting to customers, giving great service on the till.
• Researching valuable and vintage stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Confident communicator

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Are you looking for a meaningful and flexible volunteering opportunity that also helps you develop valuable communication and interpersonal skills? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.

Since the pandemic, many befriending services have reduced or closed—but Talking Bubble remains one of the few projects continuing to provide regular, phone-based companionship to people who need it most. Demand for this support remains high, and we are currently looking for compassionate, English-speaking volunteers across the UK.

What is the Talking Bubble Project?

☎︎ Talking Bubble is a phone-based befriending service connecting volunteers with older adults and vulnerable individuals experiencing loneliness and social isolation. Through regular weekly calls, volunteers provide conversation, consistency, and human connection to those who may otherwise feel isolated.

Even a short conversation can have a lasting impact.

Why Volunteer With Us?

✔ Make a genuine difference in someone’s life
✔ Volunteer flexibly from the comfort of your own home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Gain experience in active listening, communication, empathy, and relationship-building
✔ Opportunity for reflective learning and experience relevant to helping professions

This role may particularly appeal to students or graduates interested in psychology, counselling, mental health, social care, or related fields who are seeking meaningful experience alongside their studies or professional development.

Where appropriate, we are also happy to provide feedback, complete placement documentation, or support reports/forms required by universities or training providers.

What You’ll Need

✅ No previous experience required—just empathy, reliability, and a willingness to listen
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check (both provided free of charge)
✅ Must be a UK resident

How to Get Involved

Apply now via the CharityJob website or contact us directly for more information.

Together, we can keep connection alive—one call at a time.

Causeway Education  are partnering with the Sweaty Betty Foundation to deliver workshops to girls in secondary schools about the importance of physical activity.

Our collaboration involves bringing role models from the community (across a variety of sectors and professions) into schools with us to deliver classroom-based workshops that act both as a careers education and also a motivation for staying physically active. For example, our role models might talk about how physical activity (however big or small, in whatever shape that looks like for them) has helped with their mental wellbeing or skill development in resilience, confidence, problem-solving that has allowed them to get where they are today in their careers. It is taking a holistic approach to viewing physical activity beyond appearance, to show teenage girls how being physically active can benefit them moving forward.

We are looking for women who are interested in speaking with girls about how physical activity has helped them with mental wellbeing, education and career goals and developing skills. The workshops last between 1.5 to 2 hours and are co-facilitated with a member of our team. Your role as a volunteer role model is to join the facilitator in assisting with activities that help re-frame the girls thinking around physical activity and encourage them to set a pledge in an area they are interested in exploring.

No previous experience required and a 1:1 introductory training call provided. No time commitment - you can do as many or as little workshops as you like, and we liaise with the school against your availability, location etc. Travel expenses are reimbursed. If you are passionate about getting teenage girls active, and feel you can share your own journey and experiences with physical activity, this would be great for you.

There are opportunities for volunteers across Greater London and Greater Manchester. 

About INQUEST

INQUEST is the only charity in England and Wales providing expertise on state-related deaths and the subsequent investigation and inquest process. For over 40 years, we have worked alongside bereaved families, campaigners, and legal professionals to advocate for accountability and meaningful change. Our casework team provides specialist advice to families who have been traumatically bereaved by state-related deaths involving police, prisons, mental health settings, and other forms of detention. We also work closely with the Inquest Lawyers Group. Through dedicated research and monitoring, we identify and keep track of key issues and missed opportunities to prevent state-related deaths. We aim to put the voices and experiences of bereaved families at the heart of everything we do.

INQUEST is a small organisation with a fast-paced and engaging environment. You can find more information about us and our work on our website.

About the role

We are recruiting two administration volunteers to support our casework team. Volunteers will be expected to:

· Provide administrative support with case file management;

· Communicate with lawyers for case updates;

· Carry out research on relevant state bodies, such as specific prisons;

· Help identify, research and monitor key issues and emerging concerns in relation to contentious state-related deaths.

What we offer

· Specialist training and guidance from the casework team;

· Regular mentoring and wellbeing support from staff;

· Opportunity to develop research, writing, and public engagement skills;

· Opportunity to attend legal meetings and inquest hearings;

· Networking opportunities with INQUEST staff, lawyers, campaigners, and community organisers;

· Reimbursement of expenses (travel costs and £7.50/day for lunch).

Desirable knowledge and skills:

· Interest in, and knowledge of, INQUEST’s work and values;

· Willingness to learn about the criminal justice system, inquests, mental health, abolition, and human rights;

· Commitment to social justice, antiracism, and holding the state to account;

· Good written and verbal communication skills;

· Good organisation and administrative skills, including IT literacy;

· Ability to work in a dynamic and fast-paced team;

· Some experience carrying out desk research.

We recognise that applicants can gain valuable experience in a range of contexts, and that the above skills need not be related to formal education or employment. We strongly encourage applications from people with lived experience of coronial and other state systems, and those representing the diverse communities with which we work.

We particularly encourage applications from individuals from underrepresented, disadvantaged, and racialised communities.

We require that individuals with lived experience of the coronial system, who have experienced the loss of a loved one, apply at a minimum of two years post-inquest so that we can provide appropriate care and support for staff needs.

Expected commitment

Volunteers are expected to commit 1 day a week for 6 months, with the possibility of extending further.

Please note that this opportunity requires you to attend our offices in Finsbury Park, London N4 

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA Fulham shop is looking for a creative and enthusiastic Social Media Instagram Volunteer to help us keep our Instagram content fresh, engaging, and up to date.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Creating Instagram content, including posts and stories
• Capturing photos and videos that highlight our activities, updates, and events
• Showcasing donation appeals in a clear and appealing way
• Helping maintain a consistent and on-brand social media presence
• Monitoring basic engagement (likes, comments, and shares)
• Greeting and assisting customers when required

The Volunteer:

We’re looking for someone who:

• Knowledge of using Instagram and current social media trends
• Is creative, visually focused, and confident taking photos or short videos
• Is friendly, approachable, enthusiastic, and able to communicate our mission online
• Is reliable and able to work as part of a team
• Has experience in social media content creation is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Maintenance Volunteer

About the Role

As a Maintenance Volunteer, you will help maintain and improve the homes and environments of people with autism, sight loss, and learning disabilities. Your support will help create safe, comfortable, and welcoming spaces where people can thrive.

This role involves practical tasks such as painting, decorating, gardening, and general DIY. Please note that electrical, plumbing, and gas work are not included in this volunteer role.

 The Difference You Will Make

By volunteering, you will help to:

• Improve the appearance and comfort of people's homes.
• Create safe and welcoming environments.
• Support people to feel proud of where they live.
• Enhance the wellbeing of the people we support.

 What You Will Do

• Assist with painting and decorating projects.
• Carry out basic DIY tasks and minor repairs.
• Help with gardening and outdoor maintenance.
• Support with assembling furniture and equipment.
• Follow health and safety guidance at all times.
• Report any maintenance concerns to SeeAbility staff.

What We Are Looking For

We are looking for volunteers who are:

• Practical and reliable.
• Friendly and approachable.
• Happy to work as part of a team.
• Enthusiastic about making a difference.
• Committed to inclusion and equality.

Previous DIY or maintenance experience is essential.

 Requirements

• Aged 18 or over.
• Complete volunteer induction and training.
• Provide references.
• Complete a DBS check if required.
• Follow SeeAbility policies and health and safety procedures.

Interested?

About SeeAbility

SeeAbility is a charity that supports people with learning disabilities, autism, and sight loss to live ambitious and fulfilling lives. We help people develop skills, build independence, and achieve their goals through specialist support, services, and volunteering opportunities.

By volunteering with SeeAbility, you can help create environments where people feel safe, valued, and empowered.

Volunteer Cook

 About the Role

We are looking for enthusiastic Volunteer Cooks to support people with learning disabilities, autism, and sight loss by helping to prepare and cook nutritious, enjoyable meals. This rewarding role provides an opportunity to share your passion for food, encourage independence, and help create positive social experiences through cooking and shared mealtimes.

 The Difference You Will Make

As a Volunteer Cook, you will help people develop practical cooking skills, build confidence, and enjoy healthy, home-cooked meals. Your support can promote independence, social inclusion, and wellbeing while creating opportunities for people to learn, connect, and enjoy new experiences.

 What You Will Do

• Support people to prepare and cook simple meals and snacks.
• Encourage participation in food preparation and kitchen activities.
• Promote safe food handling and good kitchen hygiene practices.
• Assist with meal planning and shopping lists where appropriate.
• Help create a welcoming and enjoyable cooking environment.
• Support individuals to develop confidence and independence in the kitchen.
• Work alongside staff to ensure activities are safe, enjoyable, and inclusive.
• Assist with clearing up and maintaining a clean kitchen area after sessions.

 What We Are Looking For

We welcome volunteers from all backgrounds. You do not need to be a professional chef—just someone who enjoys cooking and supporting others.

We are looking for people who are:

• Friendly, patient, and reliable.
• Passionate about cooking and healthy eating.
• Good communicators and supportive team players.
• Respectful of diversity and inclusion.
• Enthusiastic about helping people learn new skills.
• Able to encourage and motivate others in a positive way.

 Requirements

Successful volunteers will be required to:

• Complete an enhanced DBS check.
• Provide two satisfactory references.
• Complete some online training
• Follow SeeAbility's policies and procedures, including safeguarding, food hygiene, and health and safety requirements.

About SeeAbility

SeeAbility is a specialist charity supporting people with learning disabilities, autism, and sight loss to live ambitious lives. We believe everyone deserves the opportunity to achieve their goals, develop independence, and be part of their community.

Volunteers play a vital role in helping us provide meaningful opportunities, develop life skills, and support the people we work with to achieve their aspirations.

Resource Room Admin Support Volunteer

BucksVision is looking for volunteers to provide administrative support during Resource Room appointments in Milton Keynes. This role helps ensure appointments run smoothly and that important information is accurately recorded while members explore aids and equipment that may assist them with sight loss.

This is a flexible role based in the Milton Keynes Resource Room. Appointments usually take place on Wednesdays or Fridays, and volunteering can be arranged around individual availability.

As a volunteer, you will support Resource Room appointments in person, take notes while members meet with a BucksVision volunteer, record information about the aids, equipment, and support discussed, and provide general administrative assistance related to the appointments when needed.

The role requires good organisational and note-taking skills, the ability to handle confidential information with discretion, strong listening skills, attention to detail, basic administrative and computer skills, and a friendly and reliable approach.

Volunteering in this position offers the opportunity to make a meaningful difference to people living with sight loss, meet new people, gain experience in an administrative support role, learn more about the aids and equipment available to support visual impairment, and build confidence while developing valuable new skills.

Arts and Crafts Volunteer

About the Role

We are looking for enthusiastic and creative Arts and Crafts Volunteers to support people with learning disabilities, autism, and sight loss to take part in enjoyable and meaningful arts and crafts activities. This rewarding role provides an opportunity to share your creativity, build confidence in others, and help create a fun and inclusive environment where everyone can express themselves.

The Difference You Will Make

As an Arts and Crafts Volunteer, you will help people develop new skills, express their creativity, increase their confidence, and build social connections. Your support can make a significant difference by reducing isolation, encouraging participation, and helping individuals achieve their personal goals while having fun.

 What You Will Do

• Support and encourage people to participate in arts and crafts activities.
• Help set up and tidy away materials and equipment.
• Assist individuals to complete creative projects at their own pace.
• Create a welcoming, inclusive, and positive atmosphere.
• Encourage social interaction and conversation during sessions.
• Support staff to ensure activities are safe and enjoyable.
• Share ideas for new arts and crafts activities where appropriate.

 What We Are Looking For

We welcome volunteers from all backgrounds. You do not need to be an artist or have professional experience—just enthusiasm and a willingness to help others.

We are looking for people who are:

• Friendly, patient, and reliable.
• Creative and enthusiastic about arts and crafts.
• Good listeners with effective communication skills.
• Respectful of diversity and inclusion.
• Able to work as part of a team.
• Passionate about helping people achieve their potential.

Requirements

Successful volunteers will be required to:

• Complete an enhanced DBS check.
• Provide two satisfactory references.
• Complete some online training
• Follow SeeAbility's policies and procedures, including safeguarding and health and safety requirements.

About SeeAbility

SeeAbility is a specialist charity supporting people with learning disabilities, autism, and sight loss to live ambitious lives. We believe everyone deserves the opportunity to achieve their goals, develop independence, and be part of their community.

Volunteers play a vital role in helping us deliver meaningful opportunities and experiences for the people we support.

Are you a big football fan who enjoys playing football as well as watching it?

We are looking for volunteer football enthusiasts to both play football and enjoy talking all things football with someone with learning disabilities and or autism.  As a volunteer you will need to be able to volunteer for a couple of hours each week.

What does the role involve?

Our football volunteers will enjoy spending time having a kick about, perhaps watching a game on TV and perhaps having a post-match discussion. Trips to watch the odd live game would also be an enjoyable experience for the people we support.

Skills required: -

• To be kind, empathetic and friendly

• To have a good sense of humour and love to chat

• Good communication skills

• Positive & supporting attitude

• To be punctual and reliable

• Commitment to inclusion

• To be able to deal with information in line with our data protection and confidentiality procedures

• Becoming one of our football volunteers will provide opportunities for those we support to increase their confidence, boost their mood and keep fit. 

• Training and ongoing support from SeeAbility staff.

• The chance to develop new skills in accessible communication and inclusive practice.

• Being part of a warm, welcoming community that values every individual.

• Reimbursement of reasonable travel expenses.

• This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives. Being a football volunteer is a great way to get out and about, exercise, and help others

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Volunteer: Reading Volunteer

Hours: Flexible, as agreed

Do you love getting lost in a good book? Are you patient, kind, and passionate about helping others enjoy stories and conversation? Join us as a Reading Volunteer at SeeAbility and help make reading fun, inclusive, and meaningful for people with learning disabilities, autism, and sight loss.

What You Will Be Doing

As a Reading Volunteer, you will spend time reading with and supporting people we support to enjoy books, stories, magazines, poetry, and conversation. This could include:

• Reading aloud in a relaxed and friendly way
• Supporting people to choose books and topics they enjoy
• Encouraging communication, confidence, and imagination
• Sharing laughter, conversation, and meaningful one-to-one time
• Helping create a calm and enjoyable reading experience

Whether it’s a favourite childhood story, an audiobook, or discovering something new together, your time will help bring books to life.

The Difference You Will Make

For many people we support, reading and shared storytelling can reduce isolation, build confidence, improve communication, and create joyful moments of connection.

Your support could help someone:

• Feel more included and valued
• Develop confidence and social skills
• Discover new interests and experiences
• Enjoy companionship and meaningful interaction
• Experience the comfort and fun that stories can bring

Sometimes, simply having someone patient and understanding to spend time with can make a huge difference.

Skills Required

We are looking for volunteers who are:

• Friendly, patient, and reliable
• Empathic, understanding, and encouraging
• Passionate about books, stories, and conversation
• Good listeners with a positive attitude
• Comfortable supporting people with learning disabilities, autism, and sight loss

No previous experience is required — just enthusiasm, kindness, and a love of reading.

Requirements

• Complete a DBS check
• Provide references
• Complete online training provided by SeeAbility

We will support you throughout the process.

The Benefits of Volunteering

• Gaining valuable experience and skills
• Meeting new people and becoming part of a supportive team
• Making a genuine difference in someone’s life
• Building confidence and communication skills
• Sharing your love of books and storytelling
• Receiving training and ongoing support
• We cover travel expenses up to 20 miles