Volunteer volunteer roles in South east

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

JOIN OUR VOLUNTEER LEADERSHIP TEAM

HELP US BUILD THE SUNSHINE EXPERIENCE!

Location: London / Hybrid
Time commitment: A few hours per week, flexible
Type: Volunteer
Organisation: SUNSHINE Charity

WE'RE BUILDING SOMETHING SPECIAL. COME BUILD IT WITH US.

SUNSHINE Charity is a new grassroots London charity with a big mission:

To smash loneliness and social isolation through positivity, human connection, community and belonging — bringing SUNSHINE into people's lives.

We're building community-based activities, programmes and opportunities designed to help people feel connected, included, valued and part of something.

But we can't do it alone.

And we're now looking for three brilliant volunteers to join us at the heart of our Volunteer Leadership Team.

We're looking for:

1. HEAD OF VOLUNTEERING

The person who helps build and lead the whole SUNSHINE Volunteer Programme.

2. VOLUNTEER RECRUITMENT LEAD

The person who helps us find the amazing people who want to bring SUNSHINE into people's lives.

3. VOLUNTEER ONBOARDING & TRAINING LEAD

The person who turns enthusiastic new recruits into confident, capable SUNSHINE volunteers.

These aren't traditional "sit quietly in the background" volunteer roles.

You'll be helping us build SUNSHINE from the ground up.

1. HEAD OF VOLUNTEERING

Could YOU build a volunteer community, people love being part of?

We're looking for an enthusiastic, people-focused and organised volunteer to become our Head of Volunteering and help us design, build and lead SUNSHINE's Volunteer Programme.

You'll be the strategic lead for volunteering and work closely with our Founder to turn our vision for volunteering into a vibrant, welcoming and well-organised community.

YOU'LL HELP US:

1. Design and develop the SUNSHINE Volunteer Programme.
2. Build our volunteer recruitment strategy.
3. Oversee recruitment, onboarding and training.
4. Help create volunteer pathways and opportunities.
5. Lead and coordinate our Volunteer Leadership Team.
6. Help establish volunteer policies, processes and good practice.
7. Work alongside safeguarding and compliance leads.
8. Develop volunteer engagement and retention.
9. Build relationships with volunteer centres, community organisations and partners.
10. Help create an incredible SUNSHINE Volunteer Experience.
11. Monitor what is working and identify where we need to improve
12. Keep the Founder informed while taking ownership of day-to-day volunteering

WE'RE LOOKING FOR SOMEONE WHO IS:

• People-focused
• Organised
• Positive
• Confident
• Collaborative
• Creative
• Reliable

Experience in volunteer management, community development, HR, people management or a similar environment would be fantastic — but attitude, initiative and a genuine belief in SUNSHINE matter just as much.

We want someone who can build, learn, lead and make things happen.

2. VOLUNTEER RECRUITMENT LEAD

CAN YOU HELP US FIND THE PEOPLE WHO WILL BRING SUNSHINE TO LIFE?

We're looking for a creative, outgoing and people-focused volunteer to help us recruit the amazing people who will become part of our growing volunteer community.

You'll work alongside our Head of Volunteering to help SUNSHINE attract the right people — not just more people.

YOU'LL HELP US:

1. Create exciting volunteer recruitment campaigns.
2. Write engaging volunteer adverts.
3. Promote opportunities across London.
4. Manage volunteer enquiries and applications.
5. Help screen and shortlist applicants.
6. Support volunteer interviews.
7. Organise volunteer recruitment sessions.
8. Build relationships with London volunteer centres.
9. Explore partnerships with universities, colleges and community organisations.
10. Help develop corporate volunteering opportunities.
11. Encourage existing volunteers to recommend others.
12. Track recruitment activity and help us understand what works

WE'RE LOOKING FOR SOMEONE WHO IS:

• Friendly
• Sociable
• Creative
• A great communicator
• Organised
• Enthusiastic
• People-focused

1. Maybe you've worked in recruitment.
2. Maybe you've worked in HR.
3. Maybe you've recruited volunteers before.
4. Or maybe you're simply brilliant with people and know how to get people excited about an opportunity.

If you can spot potential, tell the SUNSHINE story and make people think:

"I WANT TO BE PART OF THIS!"

We want to hear from you.

3. VOLUNTEER ONBOARDING & TRAINING LEAD

HELP US TURN "I'D LOVE TO HELP" INTO "I KNOW WHAT I'M DOING!"

Recruiting great volunteers is only the beginning.

We want every person who joins SUNSHINE to feel welcomed, prepared, supported, confident and living and breathing the SUNSHINE Experience.

That's where you come in.

We're looking for someone who can help us build an engaging volunteer onboarding and training experience from the ground up.

YOU'LL HELP US:

1. Develop our volunteer onboarding journey.
2. Create engaging induction sessions.
3. Help develop volunteer training materials.
4. Coordinate mandatory training.
5. Support safeguarding and boundaries training.
6. Help volunteers understand their roles and responsibilities.
7. Support training around communication and participant engagement.
8. Track training completion.
9. Help volunteers through their first 30, 60 and 90 days.
10. Identify additional training and development opportunities.
11. Work with our Head of Volunteering to continually improve the volunteer experience.

WE'RE LOOKING FOR SOMEONE WHO IS:

• Friendly
• Patient
• Encouraging
• Organised
• A good communicator
• Passionate about helping people develop

Training, learning & development, teaching, coaching, volunteer management or people development experience would be fantastic.

If you love helping people grow in confidence and you're excited by the idea of creating something from scratch, we'd love to meet you.

WHY JOIN SUNSHINE?

Because this isn't about filling a gap on a spreadsheet.

YOU'LL HELP BUILD A COMMUNITY.

A community where volunteers feel:

1. WELCOME.
2. CONNECTED.
3. VALUED.
4. SUPPORTED.
5. INSPIRED.

And where those volunteers can help us create those same feelings for people experiencing loneliness and social isolation.

You'll have the opportunity to shape how SUNSHINE recruits, welcomes, trains and supports its volunteers from the very beginning.

You'll have ideas?

BRING THEM.

See something we could do better?

TELL US.

Want to build something new?

LET'S BUILD IT.

THIS IS A START-UP — AND THAT'S THE EXCITING BIT!

SUNSHINE isn't a huge established organisation with 50 years of policies, procedures and bureaucracy.

We're at the beginning.

That means you won't just be maintaining something someone else built.

• YOU'LL HELP BUILD IT.
• You'll help shape our culture.
• You'll help shape our systems.
• You'll help shape our volunteer experience.
• You'll help shape our community.
• And you'll get to see your ideas become reality.

WORKING WITH THE FOUNDER

All three roles will work closely with our Founder and the wider SUNSHINE leadership team.

We're looking for people who are comfortable working in a start-up environment where things move quickly, ideas evolve and everyone sometimes has to roll up their sleeves and get stuck in.

We don't expect perfection.

We expect energy, honesty, initiative, teamwork and a willingness to learn.

FLEXIBLE & HYBRID

These are flexible volunteer roles and the majority of work can be carried out remotely.

We'd love volunteers who can occasionally join us in person in Tower Hamlets and across Inner London, particularly for things such as:

• Volunteer recruitment sessions
• Volunteer inductions
• Training
• Volunteer meetings
• Community events
• Team activities & socials

The exact time commitment can be agreed around your availability.

We're looking for people who can give a few hours a week and who are able to make a consistent commitment.

WHO IS SUNSHINE LOOKING FOR?

We're much more interested in what you can bring than a perfect CV.

• You might be an experienced volunteer manager.
• You might be an HR professional.
• You might work in recruitment.
• You might be a trainer, coach or educator.
• You might have experience building communities.

Or you might simply be someone who is brilliant with people, full of ideas and wants to use your skills for something that matters.

1. If you are passionate about people...
2. If you love bringing people together...
3. If you're excited by the idea of building something from scratch...
4. If you want your volunteering to have a real impact...

COME AND BUILD SUNSHINE WITH US.

READY TO JOIN US?

HELP US BRING SUNSHINE INTO PEOPLE'S LIVES.

COME SHINE WITH US!

SUNSHINE Charity
Positivity • Human Connection • Community • Belonging

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

URBAN YOUTH — VOLUNTEER PROGRAMME LEAD / VOLUNTEER COORDINATOR

Build the volunteer movement powering London’s next generation.

Postcodes shouldn’t be destinies. URBAN YOUTH is a volunteer-powered movement disrupting traditional youth work by delivering high-impact, urban-style scaffolding for young Londoners. No red tape. No waiting lists. No corporate youth centres. Just raw opportunity, dropped directly into the heart of the city.

We will transform empty shops, concrete cages, community centres and street-side studios into pop-up hubs of creativity, culture and skill-building — all delivered for free, all powered by volunteers, all designed to open doors that have been closed for too long.

To make this happen, we need a Volunteer Programme Lead / Volunteer Coordinator who can build an unforgettable volunteer experience — a programme that attracts, energises and retains a diverse community of volunteers who want to be part of something bold, fast, and meaningful.

This is not an admin role. This is culture-building, people-powered, start-up leadership.

If you’ve ever wanted to create a volunteer movement from scratch, this is your moment.

Your Role: Build the Volunteer Destination

As our Volunteer Programme Lead, you will design and deliver the entire volunteer experience at Urban Youth — from recruitment and onboarding to motivation, culture, recognition and long-term engagement.

You will:

• Build a vibrant, inclusive volunteer programme that feels exciting, modern and meaningful

• Recruit volunteers who bring energy, creativity and heart to our pop-up youth work

• Create a smooth, welcoming onboarding journey that sets volunteers up for success

• Develop a strong volunteer culture rooted in belonging, purpose and street-level impact

• Coordinate rotas, roles and responsibilities across our pop-up programmes

• Motivate and support volunteers during sessions, ensuring they feel valued and confident

• Lead on volunteer communications, updates, recognition and community-building

• Make Urban Youth a destination to volunteer — a place people are proud to be part of

Your leadership will help ensure every volunteer feels connected, empowered and ready to deliver impact directly to young Londoners.

Who We’re Looking For

We’re keen to hear from individuals with experience in:

• Volunteer coordination, volunteer management or people leadership

• Recruitment, onboarding or community-building

• Youth work, community services or people-facing roles

• Creating positive team culture and motivating diverse groups

• Organising rotas, logistics or programme delivery

We also welcome candidates with:

• Experience in start-up or fast-paced organisations

• Strong communication and relationship-building skills

• A commitment to equality, diversity and inclusion

• A passion for supporting young people and empowering volunteers

If you believe in radical access, zero bureaucracy and real-world impact, you’ll fit right in.

Why Join URBAN YOUTH?

Joining Urban Youth as a Volunteer Programme Lead means stepping into a role that shapes the heart of our movement.

You will:

• Help tackle social inequalities affecting young people across London

• Build a volunteer community that drives real, visible impact

• Develop leadership, coordination and programme-building experience

• Work alongside a passionate, collaborative Board and volunteer squad

• Support a charity delivering pop-up impact at scale, not static services

We are committed to building a diverse volunteer community that reflects the young people we serve.

Ready to Build the Scaffolding?

If you share our belief that every young person deserves raw opportunity, real access and a future they can shape — and you want to build the volunteer movement that makes it possible — we’d love to hear from you.

Closing Date: 6pm, Friday 11th September 2026

Interviews: Week commencing 14th September 2026

Urban Youth is committed to safer recruitment and safeguarding. All successful volunteer applicants will be required to complete a DBS check.

JOIN THE MOVEMENT.

BUILD THE SQUAD.

URBAN YOUTH

YOUTH WORK. ANYWHERE. FOR EVERYONE.

URBAN YOUTH — FOUNDING TREASURER WANTED

Help build the financial scaffolding for London’s next generation.

Postcodes shouldn’t be destinies. URBAN YOUTH is a volunteer-powered movement disrupting traditional youth work by delivering high-impact, urban-style scaffolding for young Londoners. No red tape. No waiting lists. No corporate youth centres. Just raw opportunity, dropped directly into the heart of the city.

We will transform empty shops, concrete cages, community centres and street-side studios into pop-up hubs of creativity, culture and skill-building — all delivered for free, all powered by volunteers, all designed to open doors that have been closed for too long.

We’re now building our Founding Board of Trustees — leaders who want to shape a charity that moves at street-speed, reaches young people where they are, and delivers impact without bureaucracy.

This is not a passive governance role. This is hands-on, start-up, foundation-setting leadership.

If you’ve ever wanted to help build a charity that actually disrupts the cycle, this is your moment.

Your Role as Founding Treasurer

As our Treasurer, you will be the financial backbone of Urban Youth’s start-up phase — helping us build the systems, controls and financial clarity needed to scale our pop-up model across London.

You will:

• Lead on financial oversight, ensuring transparency, compliance and sustainability

• Help establish start-up accounting systems, processes and reporting structures

• Guide us through charity registration, financial governance and regulatory requirements

• Support the Board in making strategic financial decisions

• Oversee budgeting, cashflow planning and financial risk management

• Ensure every penny donated goes directly to the street, not bureaucracy

• Provide clear financial information that empowers the Board to make strong decisions

Your leadership will help ensure Urban Youth grows with stability, integrity and long-term impact.

Who We’re Looking For

We’re particularly keen to hear from individuals with:

• UK Accounting experience (essential)

• Experience in charity finance, financial governance or non-profit accounting

• Knowledge of Charity Commission requirements, financial controls and annual reporting

• Experience setting up financial systems in start-up or scaling organisations

• Confidence in budgeting, forecasting and financial risk management

We also welcome candidates with:

• Previous trustee or governance experience

• Understanding of youth work, youth development or community services

• A strong commitment to equality, diversity and inclusion

If you believe in radical access, zero bureaucracy and real-world impact, you’ll fit right in.

Why Join URBAN YOUTH?

Joining our Board is both a responsibility and a rare opportunity to create lasting social impact for young Londoners.

You will:

• Help tackle social inequalities affecting young people across the city

• Influence the strategic direction of a disruptive, high-energy start-up charity

• Develop leadership, governance and board-level experience

• Work alongside a passionate, collaborative Board and volunteer squad

• Support a charity that delivers pop-up impact at scale, not static services

We are committed to building a diverse Board that reflects the communities we serve and encourage applications from people of all backgrounds aged 18+.

Ready to Build the Scaffolding?

If you share our belief that every young person deserves raw opportunity, real access and a future they can shape — we’d love to hear from you.

Closing Date: 6pm, Friday 11th September 2026

Interviews: Week commencing 14th September 2026

Urban Youth is committed to safer recruitment and safeguarding. All successful trustee applicants will be required to complete a DBS check.

JOIN THE FOUNDING BOARD.

URBAN YOUTH
YOUTH WORK. ANYWHERE. FOR EVERYONE.

URBAN YOUTH — FOUNDING TRUSTEES WANTED

Help build the scaffolding for London’s next generation.

Postcodes shouldn’t be destinies. URBAN YOUTH is a volunteer-powered movement disrupting traditional youth work by delivering high-impact, urban-style scaffolding for young Londoners. No red tape. No waiting lists. No corporate youth centres. Just raw opportunity, dropped directly into the heart of the city.

We transform empty shops, concrete cages, community centres and street-side studios into pop-up hubs of creativity, culture and skill-building — all delivered for free, all powered by volunteers, all designed to open doors that have been closed for too long.

We’re now building our Founding Board of Trustees — leaders who want to shape a charity that moves at street-speed, reaches young people where they are, and delivers impact without bureaucracy.

This is not a passive governance role. This is hands-on, start-up, foundation-setting leadership.

If you’ve ever wanted to help build a charity that actually disrupts the cycle, this is your moment.

Your Role as a Founding Trustee

As a Trustee, you will help design the blueprint for Urban Youth’s future — from charity registration and governance foundations to strategic direction and long-term sustainability.

You will be part of the team that ensures Urban Youth can scale its signature pop-up model across London, delivering:

• Street Studios — professional-grade music & digital production

• Creative Armour — design, fashion & branding workshops

• Cage Takeovers — fast-paced sports tournaments where the street becomes the stadium

• The Blueprint — financial literacy, digital ops, street-smart logistics

• And much more — because Urban Youth is built to evolve with the city.

Your leadership will help ensure every penny donated and every hour volunteered goes directly to the street — not to offices, overheads or bureaucracy.

Who We’re Looking For

We’re especially keen to hear from individuals with experience in:

• Marketing & Communications

• Income Generation & Fundraising

• Legal & Contractual Matters

We also welcome candidates with:

• Previous trustee or governance experience

• Experience in start-up or scaling organisations

• Knowledge of youth work, youth development, health or community services

• A strong commitment to equality, diversity and inclusion

If you believe in radical access, zero bureaucracy and real-world impact, you’ll fit right in.

Why Join URBAN YOUTH?

Joining our Board is both a responsibility and a rare opportunity to create lasting social impact for young Londoners.

You will:

• Help tackle social inequalities affecting young people across the city

• Influence the strategic direction of a disruptive, high-energy start-up charity

• Develop leadership, governance and board-level experience

• Work alongside a passionate, collaborative Board and volunteer squad

• Support a charity that delivers pop-up impact at scale, not static services

We are committed to building a diverse Board that reflects the communities we serve and encourage applications from people of all backgrounds aged 18+.

Ready to Build the Scaffolding?

If you share our belief that every young person deserves raw opportunity, real access and a future they can shape — we’d love to hear from you.

Closing Date: 6pm, Friday 11th September 2026

Interviews: Week commencing 14th September 2026

Urban Youth is committed to safer recruitment and safeguarding. All successful trustee applicants will be required to complete a DBS check.

JOIN THE FOUNDING BOARD.

URBAN YOUTH
YOUTH WORK. ANYWHERE. FOR EVERYONE.

Job Title: HR Administrator
Location: Remote
Department: People & Culture
Reports To: Manager: Hr Administrator

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Hr Admin, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Hr Admin.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Hr Admin to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 1 -  2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

Make a lasting impact as a WAY Volunteer Mentor —be the person you needed when you were younger.

We are looking for reliable, compassionate, and fun volunteers to spend just one hour a week for 12 months walking alongside a young person. We believe that consistent, long-term mentoring creates a life-changing, and long-lasting impact.

Why Join us?

• We carefully pair you with a young person based on shared interests, lived experiences, or career aspirations.
• Help your mentee build confidence, re-engage in education, or take their first steps into employment.
• You’ll receive dedicated training and ongoing support from our expert team.

Our Recruitment Process

1. Direct application via the WAY
2. Introduction call to get to know you.
3. Enhanced DBS check.
4. Mentor induction, training, and young person matching.

We look forward to hearing from you.

Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.

Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club.  Many come from families where English is a second language.

Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading.  Volunteers commit to one session a week on Friday (3.30 – 5pm). 

Our Mission

Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

What are we looking for?

• Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children. 
• You are friendly, patient and can have rapport with children easily.
• Able to help with maths and English at primary school level. 

What is the time commitment?

• Ideally at least one academic term
• Fridays, 3.30 – 5pm at The Cardinal Hume Centre

How will you be supported?

• You will be supported by the Family Services staff team. 
• You will have access to wide range of e-learning topics.  Child safeguarding and fire safety awareness is mandatory for all new volunteers.
• You will be reimbursed for travel expenses.

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 18+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but weare flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Volunteer Social Media Assistant

The role of the Social Media Assistant will be to assist the Marketing & Social Media Trustee with ad-hoc tasks and campaign delivery. This remote volunteer role is a fantastic opportunity to hone your social media skills, while helping a growing charity to extend its reach and engagement even further.

You will be working with a team of social media assistants, as well as the events team. This role is varied and provides a great opportunity to be creative; from helping create graphics to promote our events, responding to messages from members of the public, to sinking your teeth into a campaign, the Social Media Assistant role offers a varied and exciting workload.

We welcome applications from minority backgrounds, particularly the queer Muslim community. The post holder would need to be based in the UK

What you’ll be doing:

• Creating graphics and copy for a variety of social media posts

• Helping develop campaigns alongside the Marketing & Social Media Trustee to implement across our social media channels

• Drafting statements in response to relevant global events, to ensure Hidayah is at the forefront,

• Responding to messages on social media channels in a professional and sympathetic manner

• Monitoring engagement on social media channels; responding to messages, engaging with followers and liking/sharing relevant posts from other organisations

Who are Hidayah?

Hidayah LGBT are a UK based charity who are dedicated to supporting and empowering queer Muslims. We operate on a remote and entirely volunteer-run basis, with volunteers based around the UK. We run events for queer Muslims across the UK, from walks and cafe meet ups, to Ramadan Iftars, Pride events, book clubs, and much more. We also provide a safe online community for queer Muslims to connect and find friendships. Our core values of care, connect, and growth, are the heart of everything we do. 

Despite being a small charity, we are growing year upon year. We are in the process of completing our own research, and have created bespoke trauma-informed training programmes for organisations. We want to be able to continue this vital work, and would love to have you be a part of growing our organisation even further.

How much commitment is required?

We are flexible around your own schedule. As much of the role is ad-hoc, you may find some weeks you devote more hours than others, but we estimate around 2 hours per week are required on average. We appreciate that everyone’s capacities differ; therefore, this is something that can be discussed at the interview stage. 

Knowledge and experience criteria

Essential:

• Have experience of using social media in a professional manner (Instagram, Facebook, X, LinkedIn)

• Strong content and copywriting skills; the ability to develop aesthetically pleasing graphics and appropriate, engaging copy 

• Good communication skills

• Creative and proactive attitude, with a willingness to learn

• Can work well independently and as part of a team

• Organised with a good attention to detail; ability to prioritise workload and meet deadlines

• Supportive of the aims, vision and mission of Hidayah.

Desirable:

• Have experience of  video editing for social media use/using video editing software

• Previous experience with creating content for charities/non-profit organisations 

• Experience with using social media scheduling tools (Hootsuite) and Canva

• Willingness to attend in-person Hidayah events

• Awareness of issues affecting the queer and/or Muslim communities

What benefits do I get from this role?

• Contributing to Hidayah’s cause. 

• Development of professional and personal skills. 

• Reference for your CV

• Chance to work with some amazing and passionate people