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Volunteer volunteer roles in South east

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ScotsCare
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are looking for two volunteers to join our team and cover our reception once a week for 3.5 hours. 

Our office is just a 10-minute walk from London Bridge, staff are friendly and welcoming, and volunteers tend to stay with us for long periods. Shifts are on Mondays or Tuesdays from 12:30 - 4:00pm. Preferably, you will be free and able to commit to a weekly shift for six months, longer if possible. 

In this role, you will:

  • use Outlook to check staff availability and whereabouts 
  • screen and transfer phone calls to staff or take message to pass on by email 
  • give visitors a warm welcome and ensure they sign in and out 
  • respond to requests to send information out, mainly application packs and letters
  • assist with outgoing mail, franking and posting 
  • help with occasional admin tasks as they arise 

You will need to speak fluently in English, to be a good listener and confident screening phone calls; our clients are Scottish and some have strong accents.  Reliability, commitment and good time keeping are key.

In return, we offer:

  • Travel expenses (with proof of purchase), and access to free tea, coffee, fruit and biscuits 
  • Training, induction and support, to help you feel confident in your role
  • Regular newsletters and annual volunteer social events
  • An opportunity to work within a small friendly team (25 staff working from home, office and in the community) 
  • Opportunities to help in other areas of our work if you are interested in doing more
  • A very warm welcome.

Our office can be quiet sometimes, but not always, and your support will be vital to the smooth running of our office, particular when staff are in meetings or on phone calls.

If you're unsure if this is the right role for you, we can offer a trial period with a review after four weeks, and you are welcome to drop by for a coffee and a chat before you apply. 

You must be 18 or over and live in the London area. Our office has no step free access. 

Application resources
Organisation
ScotsCare View profile Organisation type Registered Charity Company size 21 - 50

To improve the lives of Scots and the children of Scots in London

Posted on: 20 July 2026
Closing date: 14 August 2026 at 15:34
Job ref: Reception Bermondsey Street
Tags: Administration, Customer Service, Customer support

The client requests no contact from agencies or media sales.