Museum volunteer volunteer roles

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Gatwick Aviation Museum is seeking enthusiastic and flexible Volunteers to join their coffee shop team on a regular basis, either Friday, Saturday or Sunday each week. Job share would be considered.

Location: Gatwick Aviation Museum, Charlwood, Surrey, RH6 0BT

Salary: Unremunerated.

Minimum age is 16.

Gatwick Aviation Museum is a registered Charity and welcomes a wide variety of visitors each year, who are able to enjoy the varied collection of incredible aircraft and exhibits on display.

The Museum is currently open to the public on Fridays, Saturdays and Sundays 10am to 5pm, although we regularly welcome groups of all ages for tours and events during the week or in the evenings. We also host a number of different events throughout the year from car shows to cinema nights and open for extended periods during the School holidays. So additional cover in the coffee shop would be required to help out during those busy times.

We want every visit to our museum to be a very special one. As our visitor numbers increase, we need the support of additional volunteers to join our friendly team who go out of their way to ensure our customers have a memorable experience. Duties will include:-

• Welcoming customers with a friendly attitude;
• Serving hot and cold food and drinks to customers;
• Maintaining cleanliness and hygiene standards in all areas, including equipment;
• Using till and processing payments, handling card and cash transactions;
• Ensuring stock on display is replenished, maintaining inventory levels reporting any shortages to the Manager;

You don't need prior experience as training will be provided (including Level 2 Food Hygiene and Safety, First Aid, Fire Safety). Just bring your enthusiasm, be keen to learn and feel confident in a customer facing role. An enhanced DBS check will also be carried out.

Sherborne Museum is looking for a friendly, organised volunteer to join us as Front of House Team Co-Ordinator. This key role supports our valued team of volunteer stewards and helps ensure a smooth and welcoming experience for our visitors. The main responsibility is to manage the monthly stewarding rota — keeping it up to date and arranging cover when needed. You’ll also support the curator with the recruitment, induction and training of new volunteers, and act as a point of contact for existing stewards, helping to flag any issues or concerns.

The role would suit someone who is empathetic, computer literate, and confident working with people. If you’re passionate about local heritage and looking for a flexible way to make a difference in your community, we’d love to hear from you!

What is the role?

Our handling collection at RAF Museum is a valuable resource used by schools, families, community groups, subject specialist groups, and others. The opportunity to interact with real objects from the past is a powerful way to learn about and connect with the RAF story.

Working with the Royal Air Force Museum’s Handling Collection based at our London site, you have the opportunity to assist the documentation and reorganisation of our 3-D objects and clothing items.  This will help staff, volunteers and external users to gain greater access to this part of the collection. Your contribution will also help the relocation of these items to a better storage environment for their longer-term survival. Also gain an understanding of how handling objects are used in a museum environment to increase our audiences understanding and enjoyment of the RAF story.

What will I be doing?

• Cataloguing collections data on a spreadsheet and writing information cards

• Carefully packing, storing and labelling collection items

• Colour coding, theming and labelling storage boxes

• Identifying any needs for remedial conservation and cleaning

• Preparing objects and completing forms for external contractors and borrowers.

This role will be undertaken on site within the RAF Museum’s offices and stores, with staff supervision. It will involve infrequent lifting of some heavy boxes and climbing on a set of low foldable steps. Applications are welcomed from anyone able to fulfil the role, and we are happy to discuss support requirements.

Expectations

• You want experience in working with museum collections
• You have some documentation and data management skills
• You are happy to carry out lone working
• You are comfortable occasionally lifting moderately heavy boxes
• You want to contribute to learning and enjoyment of our subject by our visitors

Benefits

• Handle objects from the RAF Museum’s collection not on public display

• Learn about object conservation

• Discover more about the history of the RAF

• Gain behind-the-scenes experience within the heritage sector

• Discounts in gift shop and café

• Free access to the Flight Zone and similar attractions on site

• Free or discounted tickets for select RAF Museum events

• Travel expenses reimbursed up to £14.50 per day, in line with our policy

• Free entry to a wide selection of other museum and heritage sites and exhibitions nationwide.

The role of events and activities volunteer: Our staff team is very small and in order for us to put on different events and activities safely, we need the help of volunteers who can act as event hosts at our premises in Rochdale, local venues and sometimes outdoors or in other parts of the UK. This is not a regular, weekly role but you can expect us to need your support primarily during school holiday periods and on evenings or Saturdays or other busier times.

You will always know in advance when we are planning an event that we need extra help with.

Who we are: We are a small charity that operates a museum at 31 Toad Lane, Rochdale as well as an archive in Central Manchester. The museum is the site of the Rochdale Equitable Pioneers Society store – which is seen as the birthplace of the modern co-operative movement.

The charity is independent of co-op businesses; but we do work in partnership with other co-ops. Our aims are to preserve and to use the heritage assets of the UK co-op movement for the public benefit.

What you will be doing: You will be an extra pair of hands to help set up displays and equipment for events, run sessions safely assisting staff or helping people find their way around a space (wayfinding), alerting members of staff to any concerns, and helping to provide support in the event an emergency or issue which staff are dealing with.

It might also mean acting as a welcome host as the first point of contact to assist staff and general stewarding or manning the desk or the phone temporarily – to ensure that the site is secure.

We would need you to be visible as a volunteer (by wearing a badge/lanyard/high vis vest) depending on the type of event – we would provide an induction for anyone signing up as a volunteer and you would be covered by our liability insurance while volunteering.

We may ask for references and contact details which we keep on file for future events (we would expect you to sign a volunteer agreement). This information is protected and never shared with third parties.

Types of events we might need help with: Creative activity sessions aimed at families in school holidays – on or outside our premises, and other events happening in the evenings or on weekends designed to attract target audiences.

You won’t be: Asked to do anything that would usually be the responsibility of paid staff: like handling enquiries, keyholding, dealing with shop sales or administration.

You won't be expected to perform First Aid or handle complaints – this will always be dealt with by a member of staff.

Expenses: We can offer a small amount of support towards travel expenses for those volunteering at an event through our volunteer claim forms. This is usually £5 per day but any long-distance travel or accommodation required for volunteers will be fully funded.

Volunteer Opportunity: Support Our 55+ Community Programme

Are you passionate about supporting older adults and making a positive impact in your local community?
Queen’s Crescent Community Association (QCCA) is seeking dedicated volunteers to join our vibrant 55+ Programme in the heart of Camden.

QCCA is one of London’s most active and inclusive community centres, offering a wide range of free activities and support services for older residents (55+). Since 2002, our mission has been to help build a happier, healthier, and more connected community—especially within one of Camden’s most deprived neighbourhoods.

What We Offer – Weekly Activities

As part of our commitment to improving wellbeing, reducing isolation, and encouraging meaningful engagement, we run a variety of sessions each week, including:

• Chair‑based exercise
• Coffee mornings
• Gym sessions
• Drama sessions
• Reflexology
• Weekly community lunch
• Bingo
• Movie matinees
• Arts and crafts

Volunteer Role

We are looking for friendly, enthusiastic volunteers who enjoy socialising and building rapport with older people. Key responsibilities may include:

• Welcoming and chatting with participants
• Supporting the setup and pack‑down of activities
• Ordering and organising supplies
• Keeping accurate attendance records
• Acommpany outings and events in London (e.g., gardens, museums, music and theatre trips). 

This role is ideal for anyone who enjoys connecting with people, contributing to the community, or gaining experience in a supportive charitable environment.

If you have a particular skill or hobby you would love to share (art, music, movement, crafts, language, etc.), we would be delighted to explore incorporating it into our activity timetable.

Volunteer Hours (Options)

This is a voluntary role.
Activities run Monday to Friday, and each session lasts 2–3 hours. Volunteers can choose the days and sessions that best suit their availability.

Volunteer Benefits

By joining us, you will gain:

• The opportunity to support a local community in need and build meaningful relationships
• Valuable volunteering or work experience
• Lunch vouchers

Application Process:

When you reach out, we’ll begin with a warm introductory phone call and welcome you to visit our centre. If you choose to start volunteering with us, we’ll guide you through a full induction and organise your DBS check.

Interested? Get in Touch!

Open Country is a Charity that helps people with disabilities to access and enjoy the countryside. We are always looking for volunteers to support our conservation and gardening groups, walking group and our weekend outings.

- Conservation group meet on a Tuesday and is made up of adults with learning disabilities who carry out practical conservation tasks each week at various locations. We work with organisations like Yorkshire Wildlife Trust and RSPB. Tasks can include meadow creation, tree planting, pond maintenance and invasive species removal to name but a few. 

- Walking group meet on a Thursday and is made up of adults with learning disabilities or sensory impairments. We walk between 5-7miles each week at different locations around Yorkshire and normally finish the walk with a pub or cafe stop. 

- Gardening and arts group meet on a Friday, and is made up of adults with learning disabilities, where we learn about gardening and various natural craft like willow weaving. We also regulary work with organisations like the National Trust and the National Coal Mining Museum.

We also run weekend outings for people with all kinds of disabilities providing experiences and a chance to socialise and explore new places. Our activities range from a gentle amble round a country house and gardens, wildlife watching at a nature reserve to axe throwing and abseiling. 

As a volunteer you would be helping our members stick together as a group, or carry out the conservation tasks, making sure they are happy and safe.

No experience is required, just a willingness to get stuck in! We will provide all relevant training for the role. 

We meet at Thornes Park Nursery, Wakefield at 10am and head out in our accessible minibus to site. 

By providing an excellent visitor experience as a member of the Living History team, you will be bringing wetlands throughout history, and the history of the mere to life by delivering key messages about how important wetlands are for food, materials, medicine and livelihoods.  This encourages our visitors to make the most of their visit to Martin Mere, and to understand and support our work to save wetlands for wildlife and people.

This role involves:

• Undertaking talks and hands-on activities in our Mere Tun Village about how useful wetlands are. Specifically about villagers settling next to wetlands 1000 years ago to provide them with food, materials for shelter, medicine and items to trade.
• Undertaking talks in our Mere Tun Village about the history of the mere and development of Martin Mere
• Assisting with activities when Mere Tun Village is open as a working village to our visitors in school holidays and weekends.
• Communicating WWT conservation messages and membership during talks about how people in places such as Madagascar still make settlements next to wetlands for their livelihoods.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Events Volunteers needed! Join our lovely community 

Please read the description carefully. 

THIS IS A VOLUNTEERING ROLE

Home-Start Camden & Islington (HSC&I) offers free, confidential support and practical help to parents of children under five living in the London Boroughs of Camden and Islington.

Home-Start Camden & Islington is looking for friendly, local volunteers to help out at our various exciting community events!

We host all kinds of activities aimed at building confidence and helping build a community for example:

Walk & Talks

Foundling Art Course

Zoo Trips

Coffee Mornings

Museum visits

Park Days

Foodbanks

Every event is a chance to connect, support, and have a great time with local families.

We’re looking for a pool of volunteers.

We’re looking for people who can commit some dedicated time. Our events usually run in the mornings or afternoons so you would be needed from around 10am-1pm or 12pm-3pm. But we are looking for people who can commit to as much time as they can.

If you aren’t able to commit but are keen to help out with the events above, please also get in touch and we can discuss availability and options!

We will carry out a DBS check. 
Experience with families and children is required.
And we will also require references.
 

Volunteer Role Requirements

• Ability to communicate effectively and sensitively

• Open and welcoming to parents

• Parenting and Childcaring experience

• Ability to empathise with others

• Awareness & sensitivity to different lifestyles

• Reliability & Commitment

• Sufficient English to participate in activities

• Weekday availability (these events are always held in Camden and Islington but in different locations in the borough).

What you’ll be doing

• Helping set up the room: tea and coffee table and play area for children

• Playing with children

• Offering parents a drink

• Welcoming and chatting with parents

• If the event is out and about, you may be carrying some picnic items and toys (we have a trolley!)

• Helping parents with directions to arrive at the destination

• Games and activities

What is in it for you?

• Increase your self-confidence

• Help families in need and become more involved in your community

• Opportunities to meet new people

• References provided after one year

• Ongoing training and support throughout this journey

• Good experience on your CV for future jobs

If you are interested in this role, please send us a short letter about your experiences and why you’d like to be a part of Home-Start Camden & Islington. We would love to consider you for this role!

We are looking forward to welcoming you to our team! 

Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.

An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.

About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement. 
•Provide visit reports and feedback after visits to help us monitor and improve the service.

In return, we offer a range of benefits including:

• Make a real difference – be a positive, stable influence in a young person’s life.

• Have fun and create memories – enjoy activities while building a meaningful bond.

• Gain valuable experience – develop skills in mentoring, communication and young people’s support.

• Access to training and job opportunities – acquire knowledge and experience in a fun setting. 

• Flexible and rewarding – just a few hours a month can change a life!

You will be allocated a budget for each visit for your travel and activity.

Skills:

• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.

• Communication – Excellent communication skills and good report writing skills.

• Committed – Willing to commit to a child for at least one year. 

• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.

This friendship group was started to provide opportunities for people with learning disabilities to make friends, go on monthly trips and overall have a lot of fun. You can help us make that happen!

An opportunity is available to volunteer at a friendship group for adults with learning disabilities No prior experience is required. Enthusiasm, willingness to learn, and a supportive attitude are what matter most.

Projects You May Support

Volunteers can choose to help with one or both projects:

1. Friendship Group

• When: Every Tuesday during term time, 1:30pm–4:30pm
• Where: Canning Town Library

Key Responsibilities:

• Supporting participants during various activities (e.g., reading tasks).
• Encouraging communication and helping build friendships.
• Boosting confidence through positive interaction.
• Assisting with setting up and packing away activities.
• Helping individuals get refreshments.
• Building trust through calm, kind engagement.
• Reporting any concerns, incidents, or disclosures to staff.

2. Joy Hub

• When: Usually the last Tuesday of each month during term time (timings may vary; activities announced up to 4 months in advance).
• Purpose: Monthly free outings planned by the Friendship Group—examples include bowling, cinema, theatre, and museum visits.

Key Responsibilities:

• Ensuring everyone feels included.
• Encouraging individuals to participate and build confidence.
• Helping with practical tasks such as navigating meeting points, refreshments, and transitions between activities.
• Building rapport through supportive, calm interactions.
• Reporting any concerns or incidents to staff.

Skills You’ll Develop

• Communication: Adapting language, using non-verbal cues, and practising active listening.
• Empathy & Patience: Understanding diverse needs and responding calmly.
• Teamwork: Working collaboratively with staff and volunteers.
• Leadership: Taking initiative while supporting individuals with varying needs.
• Problem-Solving: Managing challenges in a person-centred environment.
• Composure: Staying calm in potentially challenging situations.

Useful Experience (Not Essential)

• Disability awareness
• Knowledge of safeguarding, confidentiality, and disclosure
• Experience supporting vulnerable individuals
• Understanding of neurodiversity and person-centred approaches

Enthusiastic learners are encouraged to apply even without direct experience!

DBS will be provided!

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

We are looking for 3 trustees.  One from the global majority, one with an interest in the management of risk and one with skills in marketing, communications or PR.     

Background to Mosaic LGBT+ Young Persons’ Trust

Mosaic’s vision is to build a proud, strong and cohesive LGBT+ community that is safe from abuse, free from prejudice, healthy and making a positive contribution to society. Over more than 25 years, we have supported, educated and inspired thousands of young persons.

We have two distinct services: for 12 – 18 year olds and for 18 – 25 year olds.

Services for 12 – 18 year olds

- weekly youth group (Wednesday evening or Sunday night but you come to only one):  20 -25 young people, in our dedicated facility in Camden.  Adult mentors available to discuss issues, lots of games and chat and music and then settle down to that week's workshop. Coined by our members as ‘Mosaic’, the Youth Club has been regularly referred to as being ‘home’ or ‘like family.’ We are supported by a dedicated team of LGBT+ volunteer staff role models who run workshops and forums on a range of matters from sexual health to Queer literature.

- schools mentoring: for anyone in London, usually arranged via school, our mentor goes into school. Aimed at those who cannot make youth group

- culture club: around 6 times every month there is something we are doing cultural, be it going to a show, or a gallery or a museum.  We raise the funds so these trips are free and often there is a meal before or after

- book club, film club, homework club, yoga club:  regular sessions where the name is self explanatory

- drama therapy: team from RADA running a series of sessions a few times a year 

- counselling: we have a group of fully qualified psychotherapists offering one on one, group and family therapy

- big events:Homoween, Garden Party, Pride Prom, Clothes swap - big events which we advertise widely and attract up to 100 people to

- summer camp and winter retreat: residentials, the first focused on outdoor activity and the second focused on calmer activities

- Discord group: around 200 members in our moderated Discord space 

Services for 18 – 25 year olds

- month young adults group: similar format to youth group but less often so that they organise their own activities too

- Mosaic Works: CV, and interview advice, mentored paid work experience.  This is a huge focus for this group 

- outdoor group: meet every few weeks to go kayaking, hiking, cycling etc

- counselling: same as for youth group

- culture club: a monthly trip out, usually to theatre

- summer residential: usually at Pride Youth Games

What we are looking for

● A trustee from the Global Majority

● A trustee with an interest in the management of risk

● A Trustee with skills in marketing, communications or PR

We have spent several years developing a firm foundation, with strong finances and clear policies. We now want to grow our services and programmes even more.

We are a small charity. We employ full time our Executive Director, Services Manager and Business Development Manager.  We have a part time Marketing Officer. We also have a great group of volunteers who dedicate time to the Youth Clubs and the other activities. Our Trustees should be very keen to be involved. We want you to be passionate about improving the lives of LGBT+ young persons. We also want you to be able to commit time to getting involved in our Trustee Board, picking up some of the tasks from there and working on them between meetings. We would also expect you to want to attend the Youth Club or some of the special events we run at least a few times a year.

How to apply

You will find the job descriptions and person specifications for each role below. To apply please send a CV along with a short email on why you wish to be a Trustee at Mosaic.  Please explain why you think you are a good fit if your CV doesn’t make it clear.  If you would like an informal chat before deciding whether to apply please drop Ken a note and he will be happy to set this up.

The deadline for applications is Sunday 19th April however we will process applications as they arrive so please send us your application as soon as you are ready.

All of our roles have an initial common job description

As a member of Mosaic LGBT+ Young Persons’ Trust board (the “Board”) you help provide overall direction and leadership for the organisation’s strategy, with accountability for the organisation: sound management; financial health and quality of programme delivery.

General responsibilities (common to all Trustees)

In carrying out the collective responsibilities of the Board, individual Trustees should:

●Be an active participant, making relevant skills, experience and knowledge available to the organisation. This includes sitting on the Board and one of the Board subcommittees, occasionally attending events we are holding, and using personal networks to develop connections for the organisation

●Regularly attend Board meetings and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise.  Board meetings are held 5 times a year.

●Regularly attend the meetings of the subcommittee of which you are a member and prepare fully for those meetings including reading papers in advance, identifying key issues for discussion and providing advice and guidance on areas of expertise. Committee meetings are held 5 times a year.

●Have prior knowledge of, or take time to familiarise themselves with, best practices of Charity governance and operations including financial management. (We will provide guidance and training on this)

●Develop and maintain a sound and up-to-date knowledge of the organisation’s activities and any wider issues that affect its work

●Actively contribute towards the effectiveness of the Trustee Board, engaging in discussion, debate and voting in a considered and constructive way, participating in induction and training as required, and sharing ideas for how the Board can be improved

●Act in the best interests of Mosaic, including contributing to fundraising efforts, e.g. through personal contributions, introductions to potential supports and attending fundraising events

●Undertake an annual performance self-assessment, which will be reviewed in discussion with the Chair and Vice Chair.

●Act as brand ambassador when talking to other professionals raising profile and need for LGBT+ young persons’ services and placing Mosaic as a key provider of such services.

Specific to these jobs: 

A trustee from the global majority

We need a Trustee from the global majority who will be able to provide us with insight and perspectives that are not fully represented at our Board meetings.  We do have a diverse Board, but we are conscious that our membership, particularly in the young adults group, draws heavily from the global majority.  We think we would benefit from another Trustee from this background.  We are passionate about having diverse voices in our leadership because it helps us make better decisions. We also think we need to be sure we are hearing from people who have similar experiences to those we work with.

This Trustee position is open to those with a range of skills or specialisms, including but not limited to the provision of frontline services (for example safeguarding, working with young people, working with or knowledge of the challenges faced by LGBT+ refugees), marketing and fundraising (for example working in PR, having a knowledge of fundraising or events management) or charity management (for example financial skills - maybe gained outside the charity sector, governance or risk management).

We don’t need you to have been a Trustee before – we are committed to providing the training and support for anyone where this is their first Trustee role. Many of our current Trustees took this on as their first role and would now be regarded as experienced Trustees with a good knowledge of what is required to make the role a success..

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Lived experience of being from the global majority

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Experience managing a team

A Trustee with an interest in management of risk

We need a Trustee with an interest in the management of risk. For us that means keeping the risk register (we already have one, and its up to date and in good shape), and working with the chairs of the committees to ensure that their committee reviews the risks that they own (our experience is that they need a bit of a push to do it, but when they do it, it is done well).  It also means saying “have we considered the risks here” when we discuss things at Board and making sure we keep that as a focus.

You don’t actually need to have done this before because it is relatively easy to understand and the role is keeping the organisation focused on risk rather than actually doing the risk management yourself.

We have a robust risk register and in the last 12 months we have spent half a day thinking specifically about our risk posture. We are losing the trustee who led this area and we need to replace them. If you have experience in governance of risk that would be great, but if you are simply interested in working with us and happy to pick up this area that is fine too.  You don’t have to have been a trustee before, but if you have been that would be good.

Responsibilities specific to this role

● To work with the members of the Finance, Risk and Governance committee to maintain a register of the critical risks that the Charity faces.

● To work with the chairs of the Board Committees to ensure that the committees are regularly assessing their risks, and regularly taking action to mitigate those risks

● To be responsible for the keeping the risk register up to date

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● Knowledge of risk, or willingness to learn, in relation to a charity for young persons and vulnerable adults.

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee 

Desirable

● Have managed a team of people

● Have an interest in corporate governance

A Trustee with skills in marketing, communications or PR

We need a Trustee with experience in marketing to join our Board and also our Marketing and Fundraising committee.  We have a part time staff member who creates our material and posts it.  We need ideas on how we might do better, reaching out to those who would benefit from what we do. You may have ideas about how we can improve our messaging, or where we could start to advertise and talk about what we do. We don’t need specific marketing skills but rather someone who is familiar with the way marketing works, who understands messaging and who has ideas on what we could do better.  If you are familiar with new trends and technologies we could be making better use of that would be great.

Responsibilities specific to this role

● To work with the members of the Marketing and Fundraising committee to improve awareness of what Mosaic does among our target audiences.

Person Specification

Essential 

● Lived experience of LGBT+ young people and the LGBT+ community. 

● At least 2 years in a marketing role

● Commitment to Mosaic’s vision and mission.

● Understanding of the legal responsibilities and liabilities of a Trustee; or a willingness to get that understanding very early in the role 

● Good communication skills and creative thinking 

● Sound, independent judgment and strategic vision 

● An ability to work with others

● A willingness to speak their mind persuasively but diplomatically

● Confidence to take decisions for the good of the organisation

● Willingness to devote the necessary time and effort to the duties of a Trustee