Volunteer Roles
What does RSPCA Mid Norfolk and North Suffolk Branch do?
We are a separately registered charity to the National RSPCA, covering 2,500 square miles of Norfolk and Suffolk and fundraise within these areas. We work with local private boarding establishments and have a network of fosterers who help care for the animals within our Branch. Our primary source of funding is through our seven charity shops in Attleborough, Cromer, Dereham, Norwich, Sheringham and Wymondham.
The animal welfare services that we offer include:
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Rescue, rehabilitation and rehoming of animals
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Subsidised neutering and microchipping, financial aid for owned animals and a pet food bank
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Advice and education sessions for schools and local groups.
Our Mission and Values
Our mission is to raise awareness, provide practical support and demonstrate compassion, in order to deliver excellent animal welfare in our Branch area. We have three key values which we uphold:
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Honest
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Passionate
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Progressive
What do RSPCA Branch Trustees do?
RSPCA Branch Trustees are volunteers who shape the work that the Branch does and are collectively responsible for governing and managing the affairs of the Branch.
“Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do.” “They may be known by other titles, such as: directors, board members, governors, committee members” - Charity Commission.
Who are we looking for?
We are looking for applications from people from all social and cultural backgrounds, who are passionate about improving animal welfare. It doesn’t matter whether you are an experienced Trustee or not, as Trustee training and induction will be provided.
We have identified gaps in one or more of the following skill areas, shared by our current board of Trustees, so this is our priority in terms of recruiting a new Trustee.
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Business Development
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IT/Digital
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HR
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Marketing and fundraising
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Media
What’s in it for you?
There are lots of benefits to becoming an RSPCA Branch Trustee, including:
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induction and Trustee training
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claiming out of pocket expenses
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the opportunity to gain new skills and develop existing skills
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the ability to use your expertise to improve the wellbeing of animals in your local area and make a real difference to the lives of animals
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access to our learning hub, which contains training materials and courses on a variety of subjects
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the chance to meet like-minded people who share your enthusiasm for animal welfare
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the chance to shape the services in your local area
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volunteering is good for your wellbeing.
To raise awareness, provide practical support and demonstrate compassion in order to deliver excellent animal welfare in our Branch area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time.
What is a Branch Fundraiser?
As part of a local team, our fundraisers represent SSAFA at events, and in public. The role includes helping at fayres, street collections, concerts, quizzes, raffles, sporting events etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
SSAFA branches rely on regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent need. A varied programme of fundraising also keeps the SSAFA profile high in the local community, so everyone knows who we are and how we can help.
When would you be needed and where would you be based?
This role involves being out and about at public events and would suit someone looking to give the occasional day, half day or evening to support SSAFA; when and where would be flexible to suit you.
What would you be doing?
- Be part of a team with collection/buckets tins at events, supermarkets, shopping centres, etc.
- Acting as a marshal at a public event e.g., handing out water to runners, supervising parking etc.
- Being part of a team running a stall at an event, Armed Forces Day, fayre, county show etc.
- Helping with putting up posters, building gazebos, serving refreshments, packing/unpacking cars etc.
- Being a positive ambassador for SSAFA, engaging people of all backgrounds and interests
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Give tangible and practical support to your local branch by raising funds used directly to support clients.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - fundraising workshops.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses, fundraising guidance, and marketing materials
- Local Fundraising Coordinator
- Fundraising Manager (per region)
- Access to the Fundraising and Marketing teams based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people
- Confident people who feel happy to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
- Reliable attitude, staying connected the Fundraising Coordinator about your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to get to events.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 16
Please note: If you are under 18 you are not allowed by law to volunteer at a street collection, raffle or an event serving alcohol. If you are under 16, please contact us, you will need to volunteer with a parent or adult responsible for your safety.
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the Brighton and Worthing Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the West Central London Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Client Support volunteer - Blackpool
Role summary
You will be an invaluable part of the team supporting the Shelter Lancashire hub to deliver frontline services in local community settings in Blackpool. This volunteer role is about developing your knowledge and skills to support local people with a range of benefit, debt and housing issues, providing practical support for clients and helping people to help themselves. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: minimum of 4 hours per week (can be more & can be flexible around your commitments).
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Volunteering activity is in Blackpool & Poulton-le-Fylde, Thornton-Cleveleys & Lytham St Annes, Kirkham & Wesham.
Supervised by: Volunteer Support Officer
Why get involved with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services; and we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
As a client support volunteer your activity could involve phone, online, email and face to face contact (as appropriate) to clients needing help and guidance around a range of housing, benefit and debt issues. This role supports our specialist advice and community work and enables us to offer and deliver a broader range of help to the local community. There is also the opportunity to support involvement with people with lived experience and engage in our local and national campaigning activities.
Range of activities
- Meeting and greeting clients contacting the service.
- Assisting clients with form filling, paperwork and applications around housing, benefit and debt processes.
- Showing clients how to log in and navigate online forms.
- Digital skills, supporting people with language barriers to access information.
- Helping people become confident in navigating online systems so people can find help.
- Giving out information and leaflets and supporting clients to use our website.
- ‘Signposting’ people to other services and making referrals to other agencies we work with.
- Contacting clients for appointments, feedback on their case, opinions on the services accessed.
- Updating and maintaining our agencies database.
- Shadowing Advice/Case Workers in the hub and in community settings and providing support where needed.
Skills and experiences required
- Effective communication skills and the willingness to understand the needs of our customers.
- Interest in social welfare law e.g. housing; welfare benefits; debt; community care
- Ability or a willingness to work towards organising and managing your own activity.
- Ability to use computers and programs such as Word and Excel and experience of accessing the Internet
- Willingness to follow Shelter’s policies, including volunteering, health & safety, GDPR, equality & diversity & confidentiality.
Induction, Learning & Development
To enable you take part in this opportunity Shelter will
- Provide a volunteer pack including a Handbook and all Policies and Procedures;
- Provide personalised volunteering plan, covering support, learning and development;
- Provide e-learning: Equality & Diversity, Health and Safety, Data Protection, Case Management Systems, Safeguarding, Environmental Awareness;
- Provide relevant training, coaching and shadowing to enable you to fulfil your role;
- Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy;
Benefits of Volunteering with Shelter
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience and enhance your CV
- Be part of a great team
- Build your confidence and develop transferable skills
Next steps
Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.
Please note, you will be asked to declare any unspent convictions and complete a Basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Yorkshire –York, Harrogate, Scarborough, Whitby, Northallerton, Selby and Skipton
Ref: FPA - 241
Are you proactive, flexible and compassionate with a proven record of providing support, advice and advocacy to vulnerable clients and have the ability to communicate this knowledge in a variety of ways? If so, St Giles is looking for highly motivated individuals to join our team as Volunteer Peer Advisors working on our pioneering Footsteps service for women.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of the delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third-sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date, we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Guided by Women’s Wellbeing Coaches who will support and help you throughout, as a volunteer Peer Advisor you will support the women using a variety of methods to help reduce the risk of reoffending and encourage positive lifestyle choices. You will provide mentoring for clients in a positive manner, in a way that helps them reach their specific goals, while also advocating on behalf of the clients and providing practical advice, which can include contacting other services or professionals on your client’s behalf and/or accompanying them at meetings.
We will count on you to maintain accurate records of your activity involving support provided to clients and to develop and maintain positive and professional working relationships with all members of staff at St Giles Trust and other professionals in the community. Undertaking any relevant training requested to support your success and development is also key to this role.
What we are looking for:
- An understanding of the possible issues faced by females involved or at risk of becoming involved in the criminal justice system
- Lived experience of the criminal justice system (desirable)
- Excellent written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
- Impressive relationship-building and interpersonal skills
- A flexible, collaborative and professional approach to your work.
Please note this role requires that successful candidates must undergo an Enhanced Adult DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 09 July 2024Interview date: 15 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Youth casework volunteer
Team: Casework
Supervised by: Youth caseworker
Location: Tooting Hub on a Wednesday afternoon (13:30-16:00pm or 18:30-21:00pm)
Time commitment: 2.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation, we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About CARAS Casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support young people to navigate the asylum system, understand their rights and entitlements, access education, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting 3 volunteers to join our Youth Casework team.
The purpose of the Youth Casework volunteer role is to support young people with a refugee or asylum-seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Youth Casework team hold a support session at our community space in Tooting Hub on Wednesday afternoons from 13:30-16:00pm and evenings from 18:00-21:00pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently, our biggest areas of work are around social care, the National Transfer Scheme, access to college, nursery/school places for children, referrals to mental health providers, searches, and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support administrative tasks such as updating our databases, collating resources, and creating information guides.
Youth Casework Volunteer Tasks and Responsibilities:
Working in an empowering way with individuals and promoting their independence through goal-setting.
Supporting people to develop their knowledge of rights and entitlements.
Assisting with filling out forms.
Signposting and referring to other services and organisations.
Gathering information from experts and disseminating information to people in an accessible manner.
Engaging in collaborative internet and phone research on services, organisations, and grants.
Flagging safeguarding concerns and other issues where further support is required.
Keeping accurate case notes.
Supporting to maintain our signposting database.
Researching and collating resources.
Working collaboratively as a team and assisting in shaping the Youth Casework project.
Adhering to CARAS Confidentiality Policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements (all experience can be from paid or voluntary roles):
Essential:
Excellent communication skills, especially with people with varying levels of English.
Confidence in using IT (Microsoft Office, Outlook, Zoom, Google Search, online forms)
To be non-judgemental and able to engage with people from diverse backgrounds;
A commitment to confidentiality and data protection
Thorough with good attention to detail
Reliable
A high level of spoken and written English
Ability to gather information from people in a sensitive way
A calm, friendly, kind, and patient approach
Enjoyment in speaking to new people
A commitment to working in an empowering way
Able to maintain boundaries
Able to work autonomously
Currently resident in the UK
Desirable:
Experience in doing 1:1 advice work/casework
Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights, and entitlements for people seeking asylum.
Direct experience of the UK immigration system.
Past experience of working with people seeking asylum.
Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits of Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
Obtain a reference from us relating to your placement after 3 months regular volunteering
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
Applicants will have an informal meeting with the Youth caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will be required to complete 2 hours of online general CARAS induction and 2 hours of online safeguarding training and specialist Casework volunteer training before commencing their placement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WK Foundation cares deeply about providing opportunities for young adults from low income contexts through practical skills & work ready training and job opportunities. WKF is a recently registered charity in South London, seeking to add trustees to their board to add skills & bring diverse voices that will best represernt our young adults. Our work is dedicated to reconnecting low income urban communities with sustainable food pathways, with the aim of breaking the cycles of poverty that are perpetuated by dysfunctional food systems. The board are particularly interested in candidates who identify as Black Caribbean or have mixed racial backgrounds, such as mixed race Black Caribbean/White or Pakistani/White British.
Our board is female led (Chair & CEO are female), and consists of a clinical phschologist, social entrepreneur, trained counsellor & HR practicioner, and regenerative food specialist. We are a friendly but professional bunch who start meetings with a moment of reflection and prayer, record excellent minutes and work through a pre-agreed agenda and schedule. We are big on creating a culture that combines support and listening with action, accountability and forward movement and our vibe is positive, and inclusive.
We are currently re-developing Nourish, our holistic hospitality training programme, for an October 2025 launch. Nourish provides hands on skills training, work experience and employment opportunities, as well as employment progression and support for young adults from low income context facing disadvantages. We work with young adults for up to 12 months.
Our work is underpinned by our regenerative food practises and is run in accordance with our Christian faith values & principles.
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If you have experience working, volunteering or living in community settings similar to those experienced by our trainees, and/ or experience in organising, training, mentoring, finance or you have legal experitse then we would love to hear from you.
Previous board experience is not a requirement, nor is any level of seniority in any given industry – WK
Foundation hopes to benefit from the insights of Trustees from all walks of life.
We are committed to building a diverse team, and seek to be representative of those we are supporting, so we
would especially like to hear from applicants who are from minority groups in the UK. We also recognise the
importance of lived experience in all roles within our organisation, and therefore welcome applications from those with lived experience of disadvantage.
Given the requirements of this role and WK Foundation Limited’s objectives and purpose as set out in its Articles of Association, it is a genuine occupational requirement under the Equality Act 2010 that the applicant for this role actively supports the Christian faith.
Please make sure you are familiar with the WKF mission on our website. Once you have submitted your application here, you will be sent some further questions to answer before being invited to a phone interview, and from there to meet the trustees in an in-person interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a difference to the lives of those affected by cancer? Then volunteer with us and join the #TeamBigC family which promises to give you a sense of purpose as well as the opportunity to work as part of a hard-working, values driven, and people focused team.
Help us to raise the vital funds to support our work by volunteering as a Retail Assistant within our Boutique shop in Wymondham. This is a fabulous opportunity where you can put your skills to use for a meaningful cause and develop new ones.
About the role
There are various tasks you might get involved with including:
- processing sales transactions through the till
- stock rotation
- pricing stock
- tidying the shop floor and stock room
- assisting with customer enquiries
- assisting, when necessary, with shop window displays
- sorting through donated stock and bric-a-brac items for its suitability for sale
- hanging and steaming garments
Big C's Core Values are Respect, Empathy, Support, Trust and Honesty.These provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience, we would love to hear from you.
Hours/Time Commitment
Opening Hours: 9:30am to 4:30pm Monday to Saturday.
You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.
Benefits of volunteering
- know you are contributing to improving the lives of those affected by cancer
- have a sense of purpose, focus and personal achievement
- enhance your CV, boosting career options
- learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
- share skills and expertise with others
- gain confidence through meeting new people and have fun
Recruitment Process
To apply, please complete our online application form on our website.
We also offer trials where you can volunteer for up to 1 day without going through the recruitment process to see if volunteering in this role is for you so get in touch today to find out more.
Once we have received your application, the shop manager will have an informal chat either via phone or in person. Upon receipt of 2 satisfactory references, the manager will arrange an induction.
We are a local, people-first charity, committed to working collectively to provide outstanding cancer support, when and where people need it.
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Organiser for the Brighton and Worthing Group. As our local group Activities Organiser you’ll play a crucial role in developing and planning activities and events with your local group. You’ll be responsible for creating and coordinating an annual calendar of events and making sure they’re run safely and effectively to make the most impact. You’ll take a lead role at events on the day and inspire your fellow volunteers to get involved.
In this role you’ll be able to develop your organisation, communication, administration and negotiation skills.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2.Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Great Western Air Ambulance Charity saves lives in our communities, but we could help even more people. Why wouldn’t you want to be our next Chair of Trustees?
We’re looking for an experienced Trustee who knows how excellent Boards work, how to get the very best out of great people, and how to help wonderful organisations become even better. We need someone who is a natural networker and people-person, who can understand complex information, and can ask key questions in a way that is as supportive as it is challenging. But most importantly, our new Chair will need to share our Values – we pride ourselves on being Collaborative, Dedicated, Curious and Compassionate.
We don’t ask for a big time commitment as we have a professional management team who take full responsibility for the week-to-week running of the charity, but we do need someone who has the time and space to carry out this role well. So although the average might be a couple of hours a week, this can be really variable and you will need to be able to make time in the working day occasionally, with good notice.
We try to meet in person, as collaboration is better that way, and you will need to get out and about from time to time to meet key stakeholders or attend events. Due to this, and the need to understand our communities and help us reach more people, you will need to be local – we cover Gloucestershire, South Gloucestershire, Bristol, Bath and North East Somerset, North Somerset and parts of Wiltshire.
Application deadline: 09:00 on Monday 8 July.
Interested?
Please click the apply button.
You will be directed to our website where you can download our Chair Recruitment Pack to give you some more information and hopefully answer the questions you have complete your application for this position.
We are keen to represent the diversity of the people we serve, and welcome applications from communities who may be under-represented in our workforce or the type of roles we are recruiting for.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.
What is a caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Client Support volunteer-Burnley
You will be an invaluable part of the team supporting the Shelter Lancashire hub team deliver frontline services in Burnley and in local community settings. This volunteer role is about developing your knowledge and skills to support local people with a range of benefit, debt and housing issues, providing practical support for clients and helping people to help themselves. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: minimum of 4 hours per week (can be more & can be flexible around your commitments).
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Lancashire Hub based at Blackburn Central Library. Volunteering activity could be in the Hub or in our community settings. We currently have a service at Church on the Street on Thursdays.
Supervised by: Volunteer Support Officer
Why get involved with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services; and we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
As a client support volunteer your activity could involve phone, online, email and face to face contact (as appropriate) to clients needing help and guidance around a range of housing, benefit and debt issues. This role supports our specialist advice and community work and enables us to offer and deliver a broader range of help to the local community. There is also the opportunity to support involvement with people with lived experience and engage in our local and national campaigning activities.
Range of activities
- Meeting and greeting clients contacting the service;
- Assisting clients with form filling, paperwork and applications around housing, benefit and debt processes;
- Showing clients how to log in and navigate online forms
- Digital skills, supporting people with language barriers to access information.
- Helping people become confident in navigating online systems so people can find help;
- Giving out information and leaflets and supporting clients to use our website;
- ‘Signposting’ people to other services and making referrals to other agencies we work with;
- Contacting clients for appointments, feedback on their case, opinions on the services accessed;
- Updating and maintaining our agencies database;
- Support Clients to register and bid through social lettings systems
- Shadowing Advice/Case Workers in the hub and in community settings and providing support where needed;
Skills and experiences required
- Effective communication skills and the willingness to understand the needs of our customers.
- Interest in social welfare law e.g. housing; welfare benefits; debt; community care
- Ability or a willingness to work towards organising and managing your own activity.
- Ability to use computers and programs such as Word and Excel and experience of accessing the Internet
- Willingness to follow Shelter’s policies, including volunteering, health & safety, GDPR, equality & diversity & confidentiality.
Induction, Learning & Development
To enable you take part in this opportunity Shelter will
- Provide a volunteer pack including a Handbook and all Policies and Procedures;
- Provide personalised volunteering plan, covering support, learning and development;
- Provide learning on topics including Safeguarding, Health and Safety and Data Protection.
- Provide relevant training, coaching and shadowing to enable you to fulfil your role;
- Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy;
Benefits of Volunteering with Shelter
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience and enhance your CV
- Be part of a great team
- Build your confidence and develop transferable skills
Next steps
Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.
Please note, you will be asked to declare any unspent convictions and complete a Basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved
but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.