Volunteer Roles

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team fill in the application form.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the teamfill in the application form.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the teamfill in the application form.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team, fill in the application form.

We are looking for Volunteers for our drop-in in Gloucester.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team, fill in the application form.

he Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team,  fill in the application form.

We are looking for Support Assistants for our Bournemouth drop in every Monday. 

he Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. People’s language can be affected to different degrees so not everyone’s aphasia looks the same.  Imagine for a moment not being able to verbally order a coffee or ask for a bus ticket. This may be what life could look like for someone with aphasia. Aphasia is a lifelong condition and means that the person living with aphasia, their friends and family will need to adjust to a new way of communicating to overcome barriers. This may mean having to write or draw things instead of speaking. Due to the damage in the brain, people with aphasia may find it difficult to process conversions as quickly as before. Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia.

Say Aphasia are always looking to welcome new volunteers to help out at the drop-in groups. 

Volunteering for the charity is very rewarding. The training and support ensures that the volunteers learn and enjoy their time with the charity. By giving your time to people with aphasia, you will be improving their quality of life. Many of the members attending the groups live alone, or have minimal social interactions. Having a regular drop-in group to meet others with similar experiences of living with aphasia, vastly improves their mental health and well being. As a volunteer, you can help the members to communicate with each other, help to organise activities, or help out with teas and coffees. Say Aphasia offers a warm welcome to volunteers. To be part of the team, fill in the application form

We are looking for volunteers to join our team of Together Network Champions! At Hestia we believe that our service users have lived experience and insights, talents and strengths which enrich our services. To be able to deliver and design services for people in crisis, it is a crucial that we involve those who we support. To have a voice, share their views, insights, and suggestions. This allows us as an organisation to provide a service which is continuously developing and transforming to meet people’s needs.

What you will be doing

• Involvement in the planning and facilitation of activities, delivery of the service, recruitment and induction of new volunteers and colleagues in the service
• Attend community meetings and provide opportunities to add to the agenda.
• Support staff with confidence building workshops
• Encourage and motivate service users to register as a volunteer
• Attend external meetings, presentations and activities alongside the staff team
• Take part in audits which assesses the physical environment of services
• Share your experiences which can be included in tender submissions as part of added value and provide take part in tender and bid interviews
• Promote the annual survey with other service users, gather feedback and share with the Together Network Team
• Promote Hestia’s complaints process

The skills you need

• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Able to maintain strict confidentiality

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?

What you will be doing

• To prepare creative writing sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop and expand their capacity to think creatively, improve their ability to put their thoughts and feelings into writing and allowing others to find their voice
• Encourage individuals to continue independent activities
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Experience of creative writing either in a professional, educational or personal level
• Able to collaborate with individuals to plan creative writing sessions
• A calm and patient manner
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
• Good communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.

What will I be doing?

Speaking with customers, making them welcome and answering questions

Serving customers at the till

Accepting donations from the public

Putting goods on display in the shop

Maintaining high levels of shop standards, presentation and cleanliness

Generating add-on sales and Gift Aid conversion through high levels of customer service

Completing Gift Aid shop paperwork

Supporting the Shop Manager in carrying out shop security procedures

Promoting awareness of the charity and the services that we provide

What skills do I need?

Strong customer service skills

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit?

We’d need you to give around 3-4 hours per week if you can with the possibility to do more if you’d like to. We would particularly appreciate any assitance on the following days/times of day.

-Monday AM

-Wedneday AM

-Thursday PM

-Saturday AM & PM

-Sunday AM & PM

However, we appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

Where will I be based?

In your local Tenovus Cancer Care shop. In this case, Tenovus Cancer Care Roath, on Albany Road (West).

How do I apply?

If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting collections to display and sell in our windows and in our shops to help turn unsaleable donated clothes into cash.

What will I be doing?

Creating a product/collection of products from upcycling donated stock items which are not saleable in their current condition

Promoting awareness of the charity and the services that we provide.

What skills do I need?

Creativity

A strong interest in fashion

It’d be great if you have some knowledge of fashion trends

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit? 

We appreciate any time you’d like to give, any up-cycling can be completed at home but you will build a relationship with your local Tenovus Cancer Care shop where you will collect materials and your up-cycled items will be sold.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’s leading cancer charity.

Where will I be based?

You’ll be based at home but visit and maintain contact with your local Tenovus Cancer Care shop.

How do I apply?

If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting collections to display and sell in our windows and in our shops to help turn unsaleable donated clothes into cash.

What will I be doing?

Creating a product/collection of products from upcycling donated stock items which are not saleable in their current condition

Promoting awareness of the charity and the services that we provide.

What skills do I need?

Creativity

A strong interest in fashion

It’d be great if you have some knowledge of fashion trends

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit? 

We appreciate any time you’d like to give, any up-cycling can be completed at home but you will build a relationship with your local Tenovus Cancer Care shop where you will collect materials and your up-cycled items will be sold.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’s leading cancer charity.

Where will I be based?

You’ll be based at home but visit and maintain contact with your local Tenovus Cancer Care shop.

How do I apply?

If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.

We are looking for friendly volunteers who have a passion for homeware, collectibles and bric – a brac to help us out with our donations in our Charity shops. We aren’t looking for experts but if you have an interest in homeware that is useful.

What will I be doing?

Accepting donations from the public

Cleaning, researching and pricing goods

Putting goods on display in the shop

Displaying items on the shop floor ensuring the items are rotated regularly to increase sales

Maintaining high levels of shop standards, presentation and cleanliness

Speaking with customers, making them welcome and answering queries

Along with learning the role, you can branch out and try other roles too

Promoting awareness of the charity and the services that we provide.

What skills do I need?

Strong customer service skills

A really keen eye for detail

Passion for Homeware

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit?

We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

Where will I be based?

In your local Tenovus Cancer Care shop.

How do I apply?

Please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.

What will I be doing?

Speaking with customers, making them welcome and answering questions

Serving customers at the till

Accepting donations from the public

Putting goods on display in the shop

Maintaining high levels of shop standards, presentation and cleanliness

Generating add-on sales and Gift Aid conversion through high levels of customer service

Completing Gift Aid shop paperwork

Supporting the Shop Manager in carrying out shop security procedures

Promoting awareness of the charity and the services that we provide.

What skills do I need?

Strong customer service skills

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit?

We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

Where will I be based?

In your local Tenovus Cancer Care shop.

How do I apply?

If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.