Advice / Information Volunteer Roles

About Advocate

Advocate is a national charity which matches volunteer barristers eager to undertake pro bono work with those who need legal assistance but cannot obtain public funding (legal aid) and cannot afford to pay for it.

About the role

We have an exciting opportunity for an individual to provide administrative support to a busy and small team. You must be driven to help vulnerable people, remain calm under pressure, and provide guidance and support to applicants and volunteers when necessary. You need strong communication and organisation skills, possess scrupulous attention to detail, and be confident and comfortable talking to all levels of stakeholders on a daily basis.

Job Description

Job purpose: To provide administrative support to our casework team.

Administrative Support

· Answering pre-application enquiries from members of the public and referral organisations

· Processing post, emails, and telephone calls

· Bundling papers for volunteer reviewers and barristers

· Recording and processing further Information from applicants, reviewers and panel members

· Undertaking administrative tasks, research and similar work as requested by the Director of Casework, Senior Caseworkers or Caseworkers

· Other ad hoc administrative tasks

Person Specification                               

Knowledge and Experience

· Demonstrable and recent experience of administration

· Proven experience of Microsoft Office package (including Excel), Salesforce or other similar CRM systems

· Knowledge of legal system and the Bar in England and Wales is helpful but not essential

Skills and Abilities

· Excellent interpersonal skills including the ability to work as part of a team and develop good relationships with stakeholders

· Ability to prioritise effectively and meet deadlines

· Ability to work in a busy environment with competing demand

· High quality oral and written communication skills and attention to detail

· Proven ability to communicate with a wide range of people

· Ability to work on your own initiative and develop ideas                                 

Personal Qualities

· Proactive, positive approach to developing the work of Advocate

· Professional, reliable and responsible

· Flexibility and willingness to learn new skills

About The Role

 Our centre offers a selection of spaces for hire that are great venues for corporate meetings, team away days and other events, and all profit from these goes directly to our global and national conservation projects.

In this role, you will be providing essential behind-the-scenes support for our friendly staff team to generate income for our conservation work by assisting with day-to-day administration, dealing with telephone enquiries, helping to promote our services to potential clients, making bookings, keeping our electronic systems up-to-date and providing clients with information.

• Dealing with telephone and email enquiries for bookings
• Filing hard copies of bookings
• Dealing with visitors enquiries and liaising with the appropriate staff member
• Checking voicemails and taking appropriate action
• Assisting with general administration
• Researching the internet for specific tasks
• Helping with basic set-up for events
• Assisting with stock take and inventory
• Ad hoc help to meet and greet the guests during events
• Providing information on WWT Llanelli facilities and daily activities, so that all visitors receive accurate and relevant information to enhance their visit

• This is an excellent opportunity to become part of a friendly and dedicated team of staff and volunteers within an internationally important wetland site
• A chance to use and further develop your administrative skills
• Enjoy new experiences, learn about centre operations and explore opportunities for further training
• An appropriate WWT and centre role induction and uniform will be provided
• A discount is available in the café and shop on the days of volunteering
• Relevant training opportunities will be provided

We want your volunteering to be a positive and fun experience. You’ll get a warm welcome, including information on training, equipment and other information you need.  This will include risk assessments based on your role and any particular support you need

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

Wayfinder is a volunteer-led programme supporting people affected by homelessness by building long-term relationships and connection. 

The Wayfinder Programme offers support to people moving away from homelessness, temporary or insecure accommodation. Each individual is supported by their own volunteer, who will work with them on their individual goals, helping them to make positive changes, navigate their local community and establish a stable home. 

The Wayfinder Programme is now recruiting volunteers. Do you have the skills knowledge and life experience to support someone to make positive changes and find their place in their local community? Sign up to volunteer today and help us break the cycle of homelessness together. 

What will volunteers be doing? 

Examples of tasks volunteers will do: 

• Help with settling into new accommodation 
• Help accessing local services, activities or social opportunities
• Support with filling out forms, or signposting to specialist advice
• Support with setting a budget, setting up utilities or managing household bills
• Support with accessing healthcare, e.g. registering with a GP, Dentist or Optician 

What support will I get as a volunteer? 

As a Wayfinder volunteer you will have the opportunity to learn new skills, build confidence, and meet new people. In return we will support you with: 

• Initial and ongoing training
• A local coordinator to support you
• Out of hours support
• Regular volunteer meet ups. 

Purpose of role:

The Board of Trustees is responsible for the overall governance and strategic direction of Wandsworth Care Alliance (WCA).

Scope and Objectives:

Trustees have a duty individually and collectively to:

·Determine the overall direction and development of WCA through good governance and clear strategic planning.

·Ensure that WCA pursues the objectives defined in its governing documents, and complies with charity law, company law, employment legislation, and with all other relevant legislation, constantly striving for best practice in governance.

·Uphold the financial responsibilities invested in their position, undertaking such duties in a way that adds to public confidence and trust in WCA.

·Ensure that WCA uses its resources in pursuit of its charitable objects.

Main duties:

·To contribute actively to the Board’s role in providing direction for WCA, in setting overall policy and in maintaining a framework of good governance and accountability, and in evaluating performance against agreed targets.

·To give clear direction, leadership, guidance, and advice to the WCA director and staff.

·To safeguard the good name and values of WCA and to act as an ambassador for the organisation.

·To provide vision, inspiration, and support to the WCA director and staff.

·To ensure the effective and efficient administration of WCA.

·To ensure the financial stability of WCA.

·To appoint the director and monitor his/her performance.

·To use specific skills, knowledge, or experience to help the Board of Trustees to reach sound decisions.

This may involve:

·Scrutinising Board papers;

·Contributing to or leading Board discussions;

·Acting as a board champion for a particular area of WCA’s work;

·Identifying and focusing on key issues;

·Providing guidance on new initiatives;

·Being part of a working group.

Duty of Care:

Each Trustee will:

·Apply reasonable care and skills as a Trustee, using their knowledge and experience to ensure that WCA is well run and efficient;

·Be ready to consider the need for external professional advice on matters where there may be material risk to the charity, or where the Trustees may be in breach of their duties;

·Safeguard the good name and values of WCA.

·Maintain absolute confidentiality about sensitive information received in the course of responsibilities as a Trustee.

Each Trustee will:

·Ensure that the charity is and will remain solvent; keeping informed of the charity’s activities and financial position;

·Avoid undertaking activities that might place the charity’s property, funds, assets or reputation at undue risk.

Each Trustee is required to act reasonably and prudently in all matters relating to the charity and must always bear the interests of WCA in mind.

Section 72(1) of the Charities Act 1993 disqualifies anyone who:

·Has been convicted of an offence involving deception or dishonesty unless the conviction is spent.

·Is an un-discharged bankrupt.

·Has previously been removed from trusteeship of a charity by the court or the Charity Commissioners.

·Is under a disqualification order under the Company Directors Disqualification Act 1986.

It is an offence to serve as a charity trustee while disqualified unless the Charity Commission has given a waiver under section 72(4) of the Charities Act 1993.

Accountability:

The law imposes a duty of care on Trustees to act responsibly and prudently in all matters relating to their charity and to act in the best interests of the charity.

WCA is a registered Charity and Company Limited by guarantee and Trustees are therefore accountable to the members, the Charity Commission, and to Companies House (as company directors).

Suitability as a WCA Trustee will include many of the following:

·Commitment to Wandsworth Care Alliance (WCA).

·Willingness to devote the necessary time and effort.

·Availability to attend meetings regularly.

·Strategic vision.

·Good, independent judgement.

·Ability to think creatively.

·Willingness to participate actively in discussions, listening to others and con- tributing accordingly.

·To use professional experience and any technical skills and knowledge to contribute to Trustee decision making.

·Ability to work effectively as a member of a team.

·Ambassadorial ability and willingness to represent WCA in a range of situations.

·Experience of involvement in community or residents’ groups and/or in building community involvement.

·Commercial awareness including, but not limited to: marketing, branding, fundraising and social media.

·Skills and experience within finance or communications.

·Valuing diversity, with experience and/or knowledge of minority issues and perspectives.

·Capacity to pursue potential sources of charitable investment in WCA.

·Willingness to take part in training and learn new skills

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.

You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing

• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. 

• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business.  Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting.  We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:

• An opportunity to give something back.

• A chance to build a strong community.

• A sense of achievement through the difference you make. 

• A chance to be part of a team of like-minded people

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:

• A rewarding experience.

• A great Induction and training.

• A supportive manager.

• Regular updates and catchups.

• Expenses.

• An opportunity to connect with other volunteers.

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups.  You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers. 

What you’ll be doing:

• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups. 

• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service 

 What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in presenting and sharing your story with an audience. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be: 

• Managing group membership – authorising Requests to Join. 

• Creating a warm and welcoming environment. 

• Supporting group conversations. 

• Working with a Volunteer Moderator Team to create engaging content for the Group. 

• Ensuring House Rules are followed and content is appropriate. 

What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

ABOUT THE ROLE

The Marie Curie Companion Service is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.

Companion volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.  These sessions can take place both in person and over the phone.

WHAT YOU WILL BE DOING.

Your role will include some of, but not be restricted to, the following tasks:

• Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, e.g. family home, a care home or in the community.
• Provide one-to-one companionship and support. For example: 
• Offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. 
• Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. 
• Helping with small, daily tasks, e.g. making tea or accessing the internet. 
• Allowing carers to have a short break. 
• You may be supporting your client’s family or carers before or 

during bereavement.  This may involve offering emotional 

support, signposting to relevant local support services or finding out 

information as requested 

(This is only an outline as support will vary according to individual needs. Companion 

volunteers do not provide nursing or personal care, or offer counselling or advice)

• Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone 
• Submit regular visit reports to your manager and update relevant computer systems as required 
• Be reliable and committed to regularly spending time with someone and offering support
• Attend individual sessions with your Volunteer Co-ordinator, training and group events as required 
• Represent the Marie Curie Helper service positively to those using the service

THE SKILLS/EXPERIENCE YOU WILL NEED.

• Commitment and reliability - able to keep appointments and volunteer for about 3 hours a week 
• Patience, empathy and emotional stability 
• An understanding of the importance of confidentiality 
• Respect for an individual’s privacy, dignity and independence
• Willing to be flexible to the needs of the individual
• Ability to operate within the boundaries of the role 
• A friendly and sensitive approach with strong skills around building rapport and empathy
• Excellent listening skills and an ability to build a rapport with others 
• Respect for individuals, regardless of their disability, ethnicity, marital status, pregnancy or maternity, gender, sexual orientation, religion or faith, or gender reassignment

WHAT YOU CAN GAIN FROM THIS OPPORTUNITY.

• An excellent opportunity to build on your skills in a charity environment
• An induction, training, support and supervision in your role
• Agreed reasonable out-of-pocket expenses

WHAT WE ASK OF YOU.

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity’s policies and guidelines 
• To complete an induction and any training related to the role
• Complete mandatory training and role related renewals, as requested

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment.  Marie Curie will treat all volunteers fairly and with respect.  We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment.  We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

To take an active role in the charity activities.  Responsible for governance, safeguarding and strategic direction of the charity with other board members.  To work in partnership and to support contractors and volunteers helping them to achieve the aims of the organisation.

• Ensure the charity is run in accordance with the governing document, charity law, company law and that the decisions of the board and any other appropriate legislation or regulations are upheld.
• Ensure the charity pursues its objects as defined in its governing document.
• Work within SDAC’s Safeguarding Children and Adults policies at all times.
• Assisting with the development of strategic plans and ensuring the charity operates efficiently.
• Assisting in setting organisational aims and objectives and setting priorities.
• Supporting other trustees in their roles.
• Assisting with reports and being responsible for own secretarial work.
• Attending and actively participating in monthly Zoom board meetings on a Tuesday from 6.30 to 8.30pm and yearly AGM.
• Seek out new opportunities to work with vulnerable residents in Surrey to promote the success of SDAC Ltd.

· Take delegated roles/tasks for the Board as discussed and agreed with the

Chair and report back to the Board.

· Ensure the charity’s confidentiality and safeguarding policies are adhered to with regards to the management of the charity.

· Attending in person meetings with volunteers in Guildford.

Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.

Companion Volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support. Your role will include some of, but is not restricted to, the following tasks:

• Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.

• Provide one-to-one companionship and support. 

For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement.  This may involve offering emotional support, signposting to relevant local support services or finding out information as requested (This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)

• Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone 

• Submit regular visit reports to your manager and update relevant computer systems as required 

• Be reliable and committed to regularly spending time with someone and offering support

• Attend individual sessions with your Volunteer Co-ordinator, training and group events as required 

• Represent the Marie Curie Companion service positively to those using the service

ABOUT US

Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and  6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.

Are you passionate about making a difference in your community?

Join us as a volunteer at Marie Curie charity shops, where your efforts will directly support our mission to provide vital care for terminally ill individuals and their families.

As a Retail Volunteer, you'll be the heart and soul of our store, bringing joy to our customers and helping us create a vibrant shopping experience.

Why volunteer in one of our shops?

• Gain retail experience.
• Meet new people.
• Support your local community.
• Donate your skills and knowledge.
• Be part of a friendly team.

Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each store for two hours or more a week.

On the store floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with store housekeeping and administration, sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing items.

Do you have specific retail skills to donate? We're also looking for volunteers with skills and ideas around visual merchandising, identifying stock generation channels and raising awareness of our charity shops. Using your local knowledge, you could help to maximise the shop’s potential.

Your role will include some of, but is not restricted to, the following tasks:

• Sort through donations, find hidden gems
• Prepare items for sale
• Maintain the shop floor and provide excellent customer service to our shoppers
• Operate the till 
• Help out with basic housekeeping

Young Volunteers

Please note: A signed Parent/Guardian Consent Form is required for all volunteers aged 14-17 years.