Volunteer Customer Service Assistant Volunteer Roles

Volunteer with us and become part of the #TeamBigC family.

Cancer affects us all in different ways. We know it can be difficult. Big C is here, across our county, to support anyone affected by cancer in any way.

Do you have a passion for fashion, love helping others, and want to make a difference in your community? We’re looking for enthusiastic volunteers to assist at our Timberhill Shop, also home to our bridal suite. 

Roles may include:-

• Assisting brides and supporting the day to day running of the bridal suite.
• Processing sales transactions through the till
• Stock rotation
• Pricing stock
• Tidying the shop floor and stock room
• Assisting with customer’s enquiries
• Assisting, when necessary, with shop window displays
• Sorting through donated stock and bric-a-brac items for its suitability for sale
• Hanging and steaming garments

Location

Big C Shop, 45 Timberhill, Norwich, NR1 3LA

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm. Monday to Saturday. You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month.

Benefits of volunteering with Big C

• Enhance your CV, boosting career options
• Knowing you are contributing to improving the lives of those affected by Cancer.
• Having a sense of purpose, focus and personal achievement
• Learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• Share skills and expertise with others
• Gain confidence through meeting new people and having fun

Recruitment Process

Application form, informal interview and 2 satisfactory references.

Every year hundreds of people run, abseil, skydive and eat cake, to raise funds to help Rainbows care for babies, children, young people and their families across the East Midlands. Behind them are a team of dedicated Event Volunteers who are vital in ensuring our events run smoothly.

From local concerts and golf days, to daring abseils and firewalks our events are vital in helping to raise not only funds, but awareness of the work Rainbows Hospice does across the East Midlands and they simply wouldn’t be possible without our enthusiastic volunteers helping on the day. Not only is it a great opportunity to connect with a range of different people; it is also one of our most flexible volunteering roles, allowing volunteers to choose events which fit around their schedule and commitments.

We’ll keep you in the loop with our regular newsletter, packed with exciting updates on Rainbows’ activities and a list of upcoming events needing volunteer support. 

Typical tasks the role could involve:

• Be the Welcoming Face: Collect tickets and entrance fees, welcome guests with a smile and help set the tone for an unforgettable event.
• Get Hands-On: Assist in setting up and taking down equipment and stalls.
• Be a Cheerleader: Join a cheer station and support our runners to the finish line •
• Guiding Star: Assist with marshalling duties, from directing car parking to guiding runners along their routes, ensuring the event runs smoothly and safely.
•  Refreshment Hero: Serve refreshments to participants, supporters and staff, keeping everyone energised and ready for action.
• Information Sharer: Actively engage with members of the public and be the go-to person for those seeking information about Rainbows and our important work.
• Entertainment Champion: Run our raffles, tombola’s and other fundraising games engaging participants and members of the public.

Will it suit me?

If you enjoy striking up conversations with new people, working as part of an exciting team, and diving into a variety of hands-on tasks, volunteering at our events can be so much fun! Join us and turn your enthusiasm into unforgettable experiences while making a real impact! Our events, typically held on weekends or evenings, offer flexibility with no fixed commitment throughout the year. Any time you can give helps fund our vital work. 

In-Deep Community Task Force is a grassroots charity working with isolated older people and children with Special Education Needs (SEND) and their families in Westminster, Kensington and Chelsea, Lambeth and surrounding areas.

We aim to promote friendship and understanding in the community, and tackle loneliness and isolation by bringing people together to take part in meaningful activities. We offer a range of services and support for those in need.

In-Deep is run by a board of trustees and our activities are supported by volunteers, including volunteers with disabilities, students and people from the local area. In-Deep volunteers were thrilled to be awarded the Queen’s Award for Voluntary Service in 2013; this is the most esteemed award for volunteers of any charity, and a testament to their dedication.

In-Deep’s Mission Statement

We want to promote an inclusive society where everyone feels welcome and connected to the community. Our vision for the future is to extend our activities to different boroughs in London, so that more people can come to our activities and experience friendship.

Office Assistant Role

Schedule: 1 to 2 days a week (Monday, Tuesday, and/or Thursday)

Responsibilities:

• General administrative duties
• Emailing and making new contacts to promote services
• Assisting in fundraising applications
• Finance and budgeting tasks
• Supporting current staff

Requirements:

• Comfortable making phone calls
• Ability to work independently
• Willingness to receive training and guidance from current staff

Skills:

• Strong organizational and time management skills
• Excellent written and verbal communication
• Proficiency in MS Office and other relevant software
• Attention to detail and problem-solving abilities

Ideal Candidate:

• Proactive and self-motivated
• Friendly and approachable
• Adaptable to various tasks and responsibilities

This role offers a great opportunity to gain experience in a supportive environment while contributing to the team’s success

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience

• Develop new skills and boost your CV 

• Meet new people 

• Support your local community 

• Donate your current skills and knowledge 

• Have fun

• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.  

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.    

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?  

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience

• Develop new skills and boost your CV 

• Meet new people 

• Support your local community 

• Donate your current skills and knowledge 

• Have fun

• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

Volunteer with us and become part of the #TeamBigC family.

Cancer affects us all in different ways. We know it can be difficult. Big C is here, across our county, to support anyone affected by cancer in any way.

We are looking for Volunteer Retail Assistants to join our Big C Magdalen Street Shop in Norwich to help with promoting and maximise sales by working within our stockroom and/or on our shop floor.

Roles may include:-

• Processing sales transactions through the till
• Stock rotation
• Pricing stock
• Tidying the shop floor and stock room
• Assisting with customer’s enquiries
• Assisting, when necessary, with shop window displays
• Sorting through donated stock and bric-a-brac items for its suitability for sale
• Hanging and steaming garments

Location

Big C Shop, 26 Magdalen Street, Norwich, NR3 1HU

Hours/Time Commitment

Opening Hours: 9:30am to 4:30pm. Monday to Saturday. You choose how long and how often you would like to volunteer, whether this is 1 hour a week or 1 day a month. We need volunteers in the afternoons, particularly on Mondays, Tuesdays, Thursdays, Fridays, or Saturdays. 

Benefits of volunteering with Big C

• Enhance your CV, boosting career options
• Knowing you are contributing to improving the lives of those affected by Cancer.
• Having a sense of purpose, focus and personal achievement
• Learn new skills (e.g., customer service, communication, teamwork, initiative, and responsibility)
• Share skills and expertise with others
• Gain confidence through meeting new people and having fun

Recruitment Process

Application form, informal interview and 2 satisfactory references.

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

As a Weekend Sales Assistant Volunteer you will be at the till during our busiest opening times, serving customers as the friendly face of your shop. You will help people facing poverty around the world by giving great customer service and making donors, customers, and supporters feel welcome in our shop. We’ll give you ongoing training and support so that you can feel right at home as part of the Oxfam Community!

About this role

We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.

As a Weekend Sales Assistant Volunteer you’ll develop skills that boost your confidence:

• Improving your communication skills in this customer-facing role
• Serving customers on the till, handling cash and card payments
• Creating a friendly shop environment to make everyone feel welcome

Volunteering that works for you

Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.

What you will be doing

• Making everyone feel welcome
• Serving customers on the till
• Handling cash and card payments
• Helping donors as they come in
• Keeping the shop clean and tidy

The skills you need

• Helpful and friendly
• Happy to be part of a team
• Excited to learn new skills
• Up for trying a range of shop tasks

What's in it for you

• Some lunch and travel costs
• Improve language and communication skills in a customer facing role
• Boost your CV by learning transferable skills
• Grow your confidence and meet new people
• We can be flexible around your education, family, work, or health etc.
• Possible references for future employers

What happens next?

After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience

• Develop new skills and boost your CV 

• Meet new people 

• Support your local community 

• Donate your current skills and knowledge 

• Have fun

• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.  

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.    

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.  

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

Are you ready to make a difference while having a blast? We're on the lookout for enthusiastic volunteers to join our catering team at the Marie Curie Hospice Café! As a Café Assistant, you'll be serving up delicious meals and snacks, spreading smiles, and creating a warm, welcoming atmosphere for patients, families, staff, and fellow volunteers.

What You'll Be Doing:
Dive into a variety of fun and fulfilling tasks, including:

• Operating the till and handling cash
• Serving refreshments with a friendly smile to everyone who visits the café
• Keeping tables clean and tidy to create a pleasant dining experience
• Ensuring condiments and supplies are well-stocked
• Maintaining a sparkling clean café environment
• Helping with other café-related tasks as needed

What You'll Need:
If you’re confident, outgoing, and love interacting with people, this is the perfect role for you! Ideal skills and experience include:

• A friendly and approachable personality
• Understanding of confidentiality
• Reliability and commitment
• Ability to work well in a team or independently
• Experience dealing with the public
• Basic catering knowledge and till operation skills
• Understanding of food hygiene practices

What You'll Gain:
Volunteering with us isn't just about giving back - it's also about personal growth and enjoyment! You'll receive:

• A fantastic opportunity to enhance your skills in a supportive charity environment
• Comprehensive induction, training, and ongoing support
• Reimbursement for agreed reasonable out-of-pocket expenses

What We Ask of You:
To ensure the best experience for everyone, we ask you to:

• Provide two references from non-family members
• Adhere to our charity’s policies and guidelines
• Complete an induction and necessary training
• Keep up with mandatory training and role-related renewals

At Marie Curie, we are dedicated to safeguarding and promoting the well-being of our patients and their families. We embrace diversity and treat all volunteers with respect, without discrimination based on disability, ethnicity, marital status, pregnancy, gender, sexual orientation, religion, or age.

Ready to Join Us?
If you're excited about this opportunity and have any questions, please reach out to us.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.