Training support volunteer volunteer roles in erith, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
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People Coordinator
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Volunteer Engagement Coordinator
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Referrals Coordinator
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Training Coordinator
Key tasks and responsibilities
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Track the attendance of all volunteers.
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Maintain friendly relationships with caseworkers.
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Be the first point of contact for queries from volunteers and signpost to the relevant team/person.
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Support the accessibility needs of volunteers attending in person or online.
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Organise socials for the organisation.
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Feedback volunteer experiences to the management team.
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Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers.
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In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Hampstead store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of an innovative, passionate and dedicated team? Help us in our mission to save lives at Essex & Herts Air Ambulance. Join our friendly retail team at our new Basildon shop.
Why we need you: We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our new outlet . The role will support the Shop Manager and Assistant Shop Manager to ensure the smooth running of the shop.
What will you be doing?
· Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
· Maintaining good stock levels and helping with stock rotation
· Manning the till, including taking card payments and Gift Aid sign-up
· Greeting customers in a friendly and approachable manner
· Helping with visual merchandising plus other tasks when needed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.
With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.
What’s Involved?
As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.
You will:
- Handpick eBooks from our online portals based on the children’s age, interests, and reading level
- Join families via Zoom with your volunteer partner for 20-minute reading sessions
- Make notes after the session to keep track of how the child/ren are progressing
Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.
When and Where?
You can be based anywhere in the UK to become a Doorstep Library online volunteer.
- Time commitment: One evening a week (Regular Volunteer), one evening every other week (Semi-Regular Volunteer) or once every 3 weeks (Stand-In Volunteer) during school term times
- Hours per week: 2
- Days: Our projects run on Mondays, Tuesdays, or Thursdays from 4:30pm – 6:30pm
Why volunteer with Doorstep Library?
- It's incredibly fun! You get to explore your inner child and share your passion for books and reading.
- We invest in our team of volunteers to ensure they are valued, supported and are developing.
- You will be a part of the Doorstep Library community of families, volunteers and staff members.
- You can make a real difference to the lives of others. Providing you with a real sense of purpose and achievement.
- You give back to the community you live in or the community you visit every week.
- You build your confidence and improve your self-esteem and mental well-being.
- You will develop skills and enhance your C.V.
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.
We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.
As a volunteer tutor, you’ll:
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Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.
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Dedicate just one hour a week for a 10-20 week programme.
We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.
Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.
What you'll gain:
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Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).
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Ongoing support from your dedicated programme coordinator.
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Structured session plans and workbooks.
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Travel expense reimbursement (up to £5 per session).
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Free DBS check.
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Optional tutor socials and buddy system.
We look for volunteers with:
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Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.
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The ability to explain concepts clearly and patiently.
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A commitment to supporting pupils’ academic progress.
We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.
We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)
Our programmes run during term time, and you can sign up at ay time throughout the year.
Our volunteers say:
" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"
"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Fulham Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We need dedicated volunteers to join our friendly team at our store on Wilton Road in the popular shopping area of Victoria. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Tooting store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: £0.01-£0.02 per year
Benefits:
- Free or subsidised travel
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteer to work with residents at our refuge to maintain our beautiful and spacious garden. The women we support here have fled to refuge due to experiencing VAWG (Violence Against Women and Girls) who also have additional barriers to accessing other services such as significant mental health support needs and/or problematic alcohol and/or substance use. We believe that spending time in nature, socialising and working together on a shared project is beneficial for mental and physical health, as well as building positive connections between residents in the house. Frances House is trauma-informed service and endeavours to give the women opportunities for personal agency over their own space
About the role
You will work alongside our Wellbeing Group worker to support the delivery of these sessions. Tasks may include:
- Maintaining and improving the beauty of our outdoor garden space.
- Supporting the facilitation of gardening activities which could include planting and nurturing trees, bushes, flowers, shrubs and other greenery.
- Tasks may also include other landscaping activities such as building rockeries, shelters, etc.
- Helping to create wellbeing areas in the garden which might include herb gardens, vegetable patches or sheltered quiet spaces.
- Providing supportive encouragement, enabling residents to recognise their self-worth, gain self-confidence and improve their social skills.
- Supporting clients to learn practical skills that may lead to voluntary work or employment.
- Carrying out standard gardening maintenance including cutting the grass, managing weed control and leaf raking.
- Explore possibility of using garden materials for therapeutic craft activities.
- Providing guidance to the team on matters related to the garden.
Who are we looking for?
We are looking for an enthusiastic volunteer who has a keen interest and knowledge in horticulture. The ideal volunteer will have:
- Patience, tolerance and understanding.
- The ability to relate positively and respectfully to people, with a non-judgemental attitude.
- The ability to encourage and motivate.
- The ability to share various gardening related skills.
- The ability to make the most of limited or non-existent budgets.
- Basic awareness of mental health issues and substance use.
- Self-motivated – able to carry out tasks unsupervised.
- Flexibility regarding variety of tasks associated with the role.
- An interest or understanding of working with women affected by domestic/sexual violence/mental health/substance use.
- Ability to maintain confidentiality.
- Reliable and good time management.
What can you gain from this opportunity?
As part of this role, you will have the opportunity to:
- Use gardening skills to gain experience of supporting women with multiple needs in a trauma-informed way.
- Gain a better understanding of the impact of domestic/sexual violence on women and children and how supported accommodation operates.
- Join a positive, motivated and enthusiastic team of women making a difference in people’s lives.
We also offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the Tackling and Preventing Domestic Abuse Award (DAPA), which is recognized by the Home Office.
We will be accepting applications on a rolling basis for this role.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Kentish Town store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Offering your skills and time each month will give our fledgling organisation the boost it needs as we deliver our long-term strategy. Carers' Hub is an independent local charity based in Brixton. Our mission is to improve carers’ lives in Lambeth through quality services and community engagement. We achieve this through four core workstreams: raising awareness of carers, influencing local policy through community engagement activities, improving carer wellbeing and connecting carers to each other and to support and training opportunities through our services.
Caring for a loved one, family member, friend or neighbour, can have a significant impact on all aspects of a carer's own life. Our dedicated and passionate team work with carers to help overcome challenges around managing at home, finances, caring with confidence, education and employment, physical health and emotional wellbeing.
We have an exciting opportunity for new Trustees to join the Carers’ Hub Board, responsible for the overall governance and strategic direction of the charity. We have recently reviewed the current Board and we are particularly interested to hear from people with the experience or skills outlined below, but these are not mandatory, and we would like to hear from anyone with an interest in being a trustee:
- Finance: accounting, managing budgets, producing financial reports. You might be a qualified accountant, or someone who has good financial management experience. We are looking for someone who can help ensure that the Board can provide adequate scrutiny, assurance, and support of the charity's finances.
- Fundraising: writing bids, securing corporate partners or raising donations from individuals. We are keen to diversify our income and we are looking for someone who has fundraising experience to advise and support our staff team to raise funds.
- Legal: employment law, charity law or a different discipline. We are looking for someone who can offer us advice and guidance when needed and help us with reviewing contracts and other documents.
At Carers' Hub, we want our Board to be representative of the diverse community we support. We are keen to hear from anyone who is interested, even if you haven't previously pictured yourself as a trustee or aren't sure if you have the experience or skills required.
Meetings take place at our offices, in person, in Brixton approximately once every two-three months. They currently run from 4pm until 6pm and we value our Trustees being able to attend meetings in person. It is hoped that you will be able to contribute your time to help develop pieces of work outside of meetings depending on your skill set and availability.
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Closing date: 9am Friday 30th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.
ELSP shop volunteers
Flexible timings, 4-hour time slots
We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.
Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop. You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.
What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.
You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop. You will build their confidence and encourage them to take on new challenges.
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.
How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.
What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.
By volunteering at our shop you will also:
- Use and develop your skills
- Learn something new!
- Increase your confidence
- Meet new people and make friends
- Gain experience for (other) work
- Give something back to the community
- Do something fun and satisfying in your spare time
- Challenge yourself
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
- Communication
- Autism
- Supporting emotions
- Safeguarding
- Creativity & Participation
- Epilepsy
When do I need to come?
Volunteers must attend training and complete a free DBS check before taking part.
We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online from mid-April.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Welcome volunteer
Team: Tooting Hub – CARAS ESOL (Youth/Adult)
Supervised by: Team Project Coordinator
Location: Tooting Hub site
Activity times: Monday or Wednesday
Time commitment: 2 hour shifts on a rolling basis.
We ask that volunteers commit for a minimum of 4 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the Role:
We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).
Who will you be?
We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.
Volunteer Tasks and Responsibilities:
· Signing up to a shift/s on the Tooting HUB welcome team rota
· Able to be at Tooting Hub in person to complete agreed shifts
· Welcoming staff, volunteers, existing and potential new community members and visitors
· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting
· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies
· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity
· Conducting induction tours of the building and introductions to facilities, key staff, and partners
Requirements (all experience can be from paid or voluntary roles):
Essential:
· A calm, friendly, kind, and patient approach
· Happy and confident to meet new people and put them at their ease
· Excellent communication skills, especially with people with varying levels of English
· To be non-judgemental and able to engage with people from diverse backgrounds
· Confidence in using one’s own judgement to follow agreed policy
· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc
· A commitment to confidentiality and data protection
· Punctual and reliable
· To be able to volunteer on Mondays or Wednesdays for a minimum of four months
Desirable:
· Lived experience of seeking sanctuary and/ or the UK immigration system.
· Personal experience of working with people seeking asylum.
· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits to Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
· Obtain a reference from us relating to your placement after 3 months’ regular volunteering
· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *
· You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.