Standard manager volunteer roles in slough, england

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

Role Overview
As a Post-Production Assistant, you will play a key role in transforming raw footage into polished video content that aligns with Quilombo UK's mission of promoting cultural awareness and community wellbeing. You will work closely with the Video Production Manager and team to edit, refine, and finalize videos for various platforms. This role requires a keen eye for detail, creativity, and a strong understanding of video editing tools and techniques.

Main Responsibilities

• Edit raw footage into cohesive and engaging video content, incorporating music, graphics, and visual effects to enhance storytelling.
• Collaborate with the Video Production Manager and creative team to align the final edits with the organization’s vision, values, and target audience.
• Conduct quality checks on video content, ensuring technical accuracy, proper formatting, and adherence to brand guidelines.
• Manage color correction, sound editing, and visual effects to ensure a professional finish.
• Work with the Video Editor to organize and maintain a clear post-production workflow, including file management, version control, and backups.
• Oversee the creation and integration of subtitles, captions, and translations for accessibility and multilingual audiences.
• Troubleshoot technical issues related to video editing software and export settings.
• Optimize videos for various platforms, including social media, websites, and presentations, ensuring proper formatting and resolution.
• Maintain and archive finalized video projects in an organized and accessible system.
• Provide input on improving the post-production process, tools, and resources to enhance efficiency and output quality.
• Stay updated on video editing trends, tools, and best practices to bring fresh and innovative ideas to projects.

Essential

Working Knowledge of Video Editing Platforms:

• Adobe Premiere Pro

• Adobe Media Encoder
• Photoshop
• After Effects (beneficial but not required)
• Da Vinci Resolve (beneficial but not required)
• Understanding of picture and audio finishing including grade + audio mixing
• Basic IT understanding – Mac OS specific 
• 10+ years in post-production facilities (beneficial but not required)

Desirable

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 
• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 
• Experience with streaming services for Youtube and FB Live using applications such as Switcher or OBS and online broadcast hardware. 
• 5 + years of live production in broadcast and film (beneficial but not required)
• Working knowledge of file codecs and wrappers

• Understanding of broadcast acquisition standards for file deliveries (beneficial but not required)
• Knowledge of the production and post production workflow (ingest-edit-project consolidation)
• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

Production roles are hyrbid therefore proximity to London is beneficial as trips to Kingston will need to be made, with reasonable travel expenses paid. 

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated. 

Use your skills to ensure every child can grow up in the love of a family, never orphanages, and join the board of Hope and Homes for Children, a brave, can-do organisation with an ambitious and collaborative team.

Location: Open to applications from any global location

Time commitment: Up to a day a month

Closing date: Friday 2nd May

Who we are.

For almost 30 years, Hope and Homes for Children has been driven by an unwavering belief: every child deserves to grow up in a loving family, never in orphanages. We’re working to transform care systems and eliminate orphanages worldwide because we know that the last thing an orphanage can provide is the first thing a child needs – someone to love them. We help to bring millions of separated children back to family.

Our unique strength lies in our practice base – hands-on experience in successfully closing orphanages and reforming childcare systems. An estimated 5.4 million children live in institutions around the world. We’ve already helped reduce the number of children in Romanian institutions from over 100,000 to less than 4,000, and we’re close to eliminating ALL orphanages entirely in Romania, Bulgaria, Moldova and Rwanda whilst scaling our work across India, Nepal, South Africa, Kenya, and Ukraine to support overhauling their child care systems.

Our advocacy reached a watershed moment when all 193 UN member states unanimously agreed that orphanages must be eliminated – a historic first in global child welfare. Now, with refreshed branding and strategic partnerships that amplify our impact, we’re embarking on our most ambitious decade yet. Our goal? To create a decisive shift in how policymakers, businesses, and society view institutional care, establishing family-based care as the only acceptable standard.

We’re architects of systemic change, successfully influencing EU funding regulations to prioritise family-based care over institutions. We’re also working closely with governments to ensure child care reform remains central to Ukraine’s reconstruction efforts, and spearheading major conferences across Asia.  We’re building unstoppable momentum for change.

While our achievements are significant, they’re just the beginning of our journey to ensure every child grows up where they belong – in a loving family.

The opportunity.

As poverty deepens and discrimination persists, an estimated 5.4 million children remain confined in orphanages – 80% of whom have at least one living family member who could care for them with the right support. This is why our work has never been more critical.

We stand at a pivotal moment. By 2030, we aim to build a global consensus that orphanages are an unacceptable way to care for children. Working as a catalyst, our strategy ‘Alive With Hope’ focuses on three key objectives:

• Implementing national reform across 9 countries.
• Building influential partnerships to secure significant commitments to make child care reform a human imperative.
• Developing innovative financing mechanisms to support global reform.

To help drive this ambitious agenda forward, we’re seeking three exceptional individuals who share our unwavering commitment to transforming children’s lives to join us as trustees.

Who we are looking for.

As we drive toward this ambitious goal, and current board members come to the end of their terms, we are looking for someone to join us with the following skills and experiences:

• Strategic Leader: We’re seeking an individual with significant experience in one or more of the following areas; governance, risk management, partnerships, advocacy, or NGO leadership to strengthen our strategic oversight and help drive our ambitious plans forward. Understanding of the charity sector would be particularly valuable.

While Board meetings are usually held in London, there are options to join virtually, and we are open to applications from individuals based in any location.

We’re looking for individuals who:

• Bring energy, rigour, and an entrepreneurial spirit.
• Can act as critical friends, asking the challenging questions while remaining supportive.
• Are willing to invest time in understanding our work.
• Share our ‘can-do’ mentality and belief that change is possible.
• Can contribute to a collegiate board culture that values robust discussion and mutual support.

You believe fundamentally that children belong in families, never in orphanages. Beyond this commitment to our cause, you bring strategic vision coupled with practical insight and the ability to work collaboratively as part of our dedicated Board.

While Board meetings are usually held in London, there are options to join virtually, and we are open to applications from individuals based in any location.

If you share our values of courage, integrity, and excellence, we want to hear from you. We actively encourage applications from diverse backgrounds and experiences, as we believe this strengthens our ability to achieve our mission. We’re particularly interested in hearing from candidates from diverse ethnic minority backgrounds, women, and younger trustees who can bring fresh perspectives to our work.

You’ll join a high-calibre Board where your contribution will be valued. We provide comprehensive induction, including opportunities to visit our programs and see first-hand the transformation we’re achieving.

Time commitment.

Our Board meets quarterly in London (with an option to join virtually), with meetings designed to maximise engagement and impact. We also hold an annual two-day away day, either in the UK or one of our operational countries, providing valuable insights into our frontline work. Subcommittees meet virtually, 4-5 times annually, ensuring efficient use of trustees’ time while maintaining robust governance. Overall, we expect the time commitment to be up to a day a month, including board and committee meetings, ad hoc discussions and preparation for board meetings.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Friday 2nd May.

About Vibes in Care (ViC)

Vibes in Care CIC is a newly forming Charitable Incorporated Organisation (CIO) dedicated to amplifying the voices of children and young people who are care-experienced or at risk. By harnessing insights from lived experience, we develop training, workshops, and advocacy initiatives that reshape professional practices within the care sector.

• Founded on Lived Experience: We believe that those who have gone through the care system have the clearest insights into how to improve it.
• Innovative Training & Workshops: Our programmes empower professionals - such as social workers, educators, and youth workers - to bring about lasting change in how care is delivered.
• Collaborative Culture: Partnership is at the heart of ViC. We work closely with local authorities, youth organisations, and sector specialists to co-create solutions.

Why We Need You

We are seeking Trustees who share our passion for transforming the care experience. Whether you have direct care experience (e.g., have been in care yourself), professional experience in the sector, or simply a deep commitment to improving outcomes for care-experienced children and young people, your voice and leadership are invaluable at this pivotal stage of our growth.

The Role

• Steer Strategic Vision: Help shape and refine ViC’s long-term plans, ensuring that lived experience remains at the core of every decision.
• Champion Good Governance: Oversee compliance with charity regulations, manage financial health, and set policies that maintain transparency and integrity.
• Advocate for Care-Experienced Children and Young People: Act as an ambassador, raising awareness about ViC’s mission and the importance of centring care-experienced voices.
• Support Growth & Partnerships: Contribute insights on fundraising, partnership-building, and community engagement to help ViC expand its reach and impact.

What We’re Looking For

1. Care Experience (Highly Valued): We particularly encourage applications from individuals who have first-hand insights into the care system.
2. Dedication to Social Impact: A genuine desire to improve day-to-day experiences and long-term outcomes for care-experienced children and young people.
3. Collaborative Mindset: Ability to work well in a team, valuing diverse perspectives and open dialogue.
4. Integrity & Oversight: Commitment to upholding the highest ethical standards and acting in the best interests of ViC’s beneficiaries.
5. Strategic Thinking: Capable of understanding big-picture objectives, assessing organisational risks, and spotting growth opportunities.

Skills & Experience (Desirable)

• Professional or Personal Care Experience: Lived experience, in social care work, child protection, or related fields.
• Finance/Accounting: Competent in budget oversight, financial planning, or grant management.
• Legal & Compliance: Familiarity with UK charity regulations or basic legal frameworks.
• HR & Governance: Ability to guide policy setting, recruitment, and staff/volunteer support.
• Fundraising & Communications: Skill in securing resources and raising organisational visibility.

What’s In It For You?

• A Real Chance to Influence: Your perspective will be integral in shaping how ViC evolves.
• Professional Development: Gain governance experience, hone leadership skills, and build your professional network.
• Impact & Legacy: Contribute directly to improving practices that affect some of society’s most vulnerable young people.
• Flexible & Supportive Environment: We meet quarterly, with much of our collaboration happening remotely, so you can fit your responsibilities around other commitments.

Time Commitment

• Board Meetings: Held four times per year (virtually or in person).
• Preparation & Engagement: A few hours each quarter to review papers and stay updated on organisational developments.
• Additional Involvement: Optional sub-committees or working groups on areas like safeguarding, finance, and training delivery.

Application Process

• CV & Cover Letter: Apply via CharityJob outlining your relevant experience (especially care experience), why you’re passionate about our cause, and how you hope to contribute as a Trustee.
• Informal Interview: We’ll invite shortlisted candidates for a conversation with our Director (Founder) to explore mutual fit and answer any questions.
• Appointment: Successful applicants will be welcomed onto the board, pending usual referencing and compliance checks.

Join us in creating meaningful change for care-experienced children and young people. Your lived insight, passion, and dedication could transform how professionals approach care and, ultimately, transform futures. We look forward to hearing from you!

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

Enhanced Professional Development Programme (ePDP)
Part-time | Volunteer | Remote | 12 hrs/week | 16-week commitment

“We are looking for 3 candidates to join our volunteer-enhanced professional development programme and gain real-world experience in your chosen field. While we only have three vacancies available through this programme, other options are available if your skills match our criteria.”

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

• Workshops (e.g. Unconscious Bias, Inclusive Leadership)

• Training Programmes

• Research Services

• Event & Partnership Opportunities
   

As a member of the Sales & Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities

• Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services

• Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors

• Deliver compelling sales pitches and presentations tailored to each client’s needs

• Handle end-to-end sales processes, from lead generation and qualification through to closing deals

• Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships

• Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly

• Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions

• Collaborate with the Director to refine messaging and sales strategy for maximum impact

• Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos

• Provide performance updates and sales reports to the Director and Senior Leadership Team

• Stay updated on industry trends, client needs, and potential growth areas relevant to our services

Essential

• Demonstrated experience in a sales, business development, or account management role

• Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

• Excellent verbal and written communication skills

• Strong presentation and negotiation abilities

• Confidence to work independently and take initiative, while collaborating within a remote team

• Passion for social justice, community engagement, and inclusion

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

• Familiarity with CRM tools and remote communication platforms

• Experience selling services to the public sector or third-sector organisations

• Understanding of social enterprises or community-based businesses

• Ability to work without close supervision and meet deadlines

What We Offer

• Real-world, results-driven sales experience with clear KPIs and performance feedback

• A unique opportunity to influence revenue and impact within a mission-driven organisation

• Coaching and mentoring from experienced directors and leadership

• A collaborative, diverse, and inclusive environment

• Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Application Process

Our HR team will contact you upon successful application to arrange an interview. Following a successful interview, onboarding documents will be sent. Once completed, you’ll be invited to a 6-hour HR and Systems Induction, followed by a meeting with your assigned Director for your first day.

Job Type: Part-time (Volunteer)
Expected Hours: 12 per week
Location: Remote
Schedule: Monday to Friday | Day Shift | No Weekends

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking to recruit 2 new trustees.  We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:

· Embedding lived experience expertise into the design, delivery and evaluation of our work

· Developing our campaigning and strategic work

· Building up our social media and comms presence

· Stepping up our fundraising game

If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!

Branch Trustee (General Role) RSPCA Chiltern Branch

This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!

We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About our Branch

The RSPCA Chiltern Branch focuses on rescuing and fostering animals, primarily cats, and offering financial support to pet owners needing help with vet bills. Our dedicated team includes 6 volunteer trustees, 1 animal coordinator, and a full-time shop manager, and we run a successful charity shop in Buckingham.

We are seeking to recruit new trustees, including a Treasurer, Secretary, General Trustee, and Animal Fosterer. We welcome proactive individuals aged 18 to 99 from all social and cultural backgrounds who have common sense, a love for animals, and a willingness to contribute.

Most of our work is done remotely via calls and Google Meetings (monthly or bi-monthly), so you do not need to live in Buckinghamshire or Hertfordshire. However, if you are local, you may enjoy assisting with shop donations or meeting for a coffee. Our branch is a unique, friendly, and supportive environment, offering opportunities for self-learning through the RSPCA website and a variety of unusual and rewarding tasks.

Primary responsibilities of the Branch Trustee

•  Appreciate and support the aims and policies of the RSPCA.
•  Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
•  Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
•  In conjunction with your fellow trustees and Branch Support Specialist write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
•  Be aware of the outcome of regional board meetings and support local initiatives.
•  Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
•  In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

•  We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:
•  Marketing communication including social media, PR, website;
•  Fundraising including corporate fundraising, trust fund and grant applications;
•   Local community and supporter relationships;
•  Hands-on experience in growing charities; and/or
•   Are or have been part of the groups and communities we would like to attract.
• Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

•  We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional  training provided by the relevant branch.
•  The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
•  The opportunity to gain new skills and develop existing ones, whilst making a real difference to the  lives of animals.
•  A way to expand your professional and personal network through working with like-minded people.

We would be delighted to receive a short video introduction explaining why you would like to become a Trustee and what you feel you could offer RSPCA Chiltern – though this is entirely optional. Our voluntary roles involve an informal interview and a trial period. We will kindly request contact details for two referees, and depending on the position, you may be asked to sign an agreement and complete specific training before commencing your role.

If you are passionate about improving animal welfare, we would love to hear from you.

The Whiteley Homes Trust owns and manages Whiteley Village near Walton on Thames, where we have been supporting older people in need for over a century. Our charity offers outstanding accommodation and care to around 400 older people, most of whom are beneficiaries and unable to buy or rent their own homes on the open market. We are proud to be one of the oldest charities in Surrey, and our Patron was the former Prince of Wales.

Our Clubhouse Community Café volunteers help us to add extra value to the service we offer. This role provides opportunities to make a direct impact on reducing social isolation, promoting inclusivity, creating awareness and helping local people who may not be able to afford food. 

Main Role:

Customer Service:

• Greet customers and take their orders.
• Serve food, beverages and alcohol promptly and courteously.
• Handle customer inquiries and resolve any issues.

Food Preparation:

• Assist in the preparation of food and drinks.
• Follow recipes and presentation standards.
• Hygiene and Cleanliness:
• Maintain cleanliness of the café, including tables, counters, and kitchen areas.
• Wash dishes and utensils.
• Adhere to food safety and hygiene regulations.

Cash Handling:

• Operate the cash register and handle transactions.
• Balance the till at the end of the shift.

Stock Management:

• Monitor stock levels and replenish supplies as needed.
• Assist with inventory checks.

We are looking for people who:

• Share our passion for community service
• Are friendly, approachable and like to work with the public
• Want to learn more about our work and share their enthusiasm with others

The Open Age reception team builds the personal relationships that make our visitors feel comfortable and relaxed while we inform them of the activities we offer, help them select and book onto those that suit them best, and assist with the practical, ongoing event support that gives people a great customer experience. This is a frontline customer facing role which would suit a confident, approachable person, with good interpersonal skills and an awareness of the importance of providing great customer service to build positive relationships with our local community.

Reception Volunteer Role

· Support and strengthen Open Age reception team to provide a high-quality customer service experience to center visitors, members and potential volunteers.

· Provide relevant, current, information that informs customer choices and helps secure appropriate courses, events and activity bookings.

· Identify any improvable gaps in Open Age reception customer service and make positive suggestions for improvements to the wider staff reception team.

Reception Volunteer Tasks

· Greet members and drop-in visitors warmly, courteously and in a way that settles any anxiety or confusion on arrival at reception.

· Provide information and publications about upcoming activities and events, giving directions to venues and classes where needed.

· Assist staff in setting up rooms and providing refreshments for members when needed.

· Answer telephone and email enquiries in a prompt and courteous manner, and follow up members by phone and email to update them on any course changes and developments.

Join our ever expanding team of therapists to deliver face to face counselling to anyone over the age of 18 years, in South West London.

You will become part of an organisation that is passionate about providing support for the local community, along with therapists from a diverse range of backgrounds.

We offer

• Free fortnightly supervision
• Appraisals and feedback for institutions
• Support from counselling and admin team
• Free training and CPD

We ask for therapists to:

• Have completed at least 100 hours of face to face, supervised clinical experience completed. Relevant work / life experience will be considered.
• Be qualified to Level 5 diploma level or be enrolled on the 2nd year of a BACP or UKCP accredited course.
• Be able to commit to three clients a week, for a minimum of 2 years.
• Attend personal therapy throughout their placement while a trainee.
• Attend fortnightly Richmond AID supervision.
• Hold membership of their relevant awarding body

We are seeking a Trustee with experience and understanding around women’s rehabilitation and recovery needs, as we expand our work to support women in recovery.

About Hope and Vision Communities

Hope and Vision Communities provides supported, move-on accommodation in the Reading area for individuals who have successfully completed residential rehabilitation.

The charity was founded in 2020 by Tony Attwood, a former offender who broke free from the cycle of addiction, and the very judge who sentenced him, Peter Ross. Together, they recognized the urgent need for stable housing and a supportive community for men leaving addiction treatment. Having witnessed firsthand how many relapse at this critical stage, Tony developed a plan - one shaped by his own experiences and those of the men around him and who remain an integral part of the charity today.

What will you be doing?

As part of our three-year strategy, we are expanding our work to support women in recovery. We recognise that women’s support and accommodation requirements are different to those of men.

We are developing a response that reflects their unique experiences. We are in the early stages of planning this next phase of our journey and are seeking a Trustee to help bring this exciting vision to life.

We are seeking someone who can bring experience of women’s rehabilitation and recovery, or insight from the women’s sector more broadly. We value wisdom gained through both professional roles and lived experience.

This is an exciting opportunity to help us expand our work to provide vital support to women in recovery.

What are we looking for?

· Experience and understanding around women’s rehabilitation and recovery needs (e.g., addiction support, criminal justice system, mental health, trauma-informed care). This may have been acquired via professional roles or lived experience.

· Understanding of the unique challenges faced by women in recovery, particularly regarding domestic abuse, sexual violence, family relationships, motherhood / maternity and societal stigma.

· Understanding of the impact of trauma upon women, and a commitment to developing services that are trauma responsive.

· Passionate about championing the voices and needs of women in recovery, both within Hope and Vision and beyond.

· Commitment to co-production. A working understanding of how to embed it throughout all stages of service design and delivery.

· Commitment to Hope and Vision Communities’ mission and a passion for supporting people in recovery.

· Ability to provide strategic guidance and contribute to high-level decision-making.

· Good communication and interpersonal skills, with the ability to engage constructively with other trustees and staff.

· Experience working in or with charities, particularly in governance or advisory roles.

Time Commitment

· Monthly Board Meetings (general catchup): 1-hour virtual meeting via Teams

· Quarterly Board Meetings (formal): 3-hour in-person meeting (remote attendance can be accommodated if needed)

· Annual Strategy Day: In-person meeting to discuss long-term planning and goals

· Occasional email or ad-hoc discussions to provide advice and insight as needed

For further details, please request a copy of the candidate pack.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

We’re looking for a Director of Professional Development to join YAF’s leadership team for a two year term, starting in June 2025.

As Director of Professional Development, you’ll lead our flagship programme, Evolve, which has been going from strength to strength since 2016. This 10-month professional development scheme matches early-career arts fundraisers with senior fundraisers in the sector and provides peer-to-peer mentoring, workshops, and networking. A key objective of your role will be to build on this success and work with our partners at the Chartered Institute of Fundraising's Cultural Sector Network to secure the programme's future.

What you’ll gain:

• Valuable leadership experience in a respected arts organisation 

• Expanded professional network across the cultural sector

• Opportunity to design our strategy and shape YAF’s future

• Skills in programme management, mentoring, and partnership development

• Chance to make a significant impact on the future of arts fundraising

• Experience working with a passionate team dedicated to transforming professional development in arts fundraising