Retail Volunteer Roles

Barnsley Hospice is seeking a new Chair of the Board of Trustees to work in partnership with the CEO, provide leadership to the Board and Executive Leadership Team, and ensure that the hospice delivers its mission, vision and core values.

What will you be doing?

The Role

The role of the Chair of the Board is, in addition to sitting as a trustee, to provide leadership and direction to the Board of Trustees, guiding and supporting Trustees in fulfilling their responsibilities for the overall governance and strategic direction of the organisation. This includes strategic planning; risk/opportunity management; ensuring that the Board of Trustees operates within its charitable objectives; adhering to the Articles of Association; and ensuring the sound financial health of the charity, with systems in place to ensure financial accountability.

The Organisation

Barnsley Hospice is a charity that provides specialist palliative and end of life care to hundreds of local people and those close to them each year. Our main priority is to achieve the best possible quality of life for people living with a life- limiting illness, whilst supporting those close to them during the period of illness and bereavement. As a specialist care provider, the range of skills we offer include, pain and symptom management, emotional support and end of life care. The hospice currently employs about 100 people and has a team of volunteers, based both at the hospice and within our Retail Hub.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates, candidates with disabilities, and neurodivergent candidates, because we are committed to increasing the representation of these groups at Barnsley Hospice.

What are we looking for?

We are looking for someone who shares our ambitions and who has the vision and commitment to continue to take us beyond outstanding. The knowledge and skills required are:

• A broad knowledge of the health and charity sectors and current issues affecting them.
• Understanding the needs of the Barnsley community.
• A broad understanding of charity finance issues 
• Good understanding of charity governance issues
• Experience of operating at a senior strategic leadership level within an organisation 
• Successful track record of achievement through their career 
• Experience of charity governance and working with or as part of a Board of Trustees
• Experience of external representation, delivering presentations and managing stakeholders. 

What difference will you make?

The Chair of the Board of Trustees will work in partnership with the CEO, provide leadership to the Board of Trustees and the Executive Leadership Team, and ensure that the hospice delivers its mission, vision and core values.

Time Commitment

The time commitment is likely to be a minimum of 30 days per annum, and this may increase from time to time.

Before you apply

Please explain your interest in Barnsley Hospice and how your skills and experience reflect the person specification for the role.

Key Dates:

• The closing date for applications is midnight on Friday 30 August 2024.
• The shortlist of candidates will be determined the following week.
• Selected candidates will have the opportunity to have informal discussions with the current Chair week commencing 9 September 2024.
• Panel interviews will take place week commencing 16 September 2024.
• The successful candidate will be invited to attend their first Board Meeting on 13 November 2024.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Are you happy to get stuck in with loads of enthusiasm? Fundraisers here at Ickworth are a diverse bunch and through talks, 2nd hand books, internal events and much more we help towards the conservation of this special place 

 This role will suit you if you are:

• Someone who enjoys talking to members of the public and can engage in a meaningful conversation.
• Comfortable lone working at times, as well as working in a team.
• Up for a challenge and like to reach a target.
• A person that enjoys giving excellent service.
• Happy to volunteer on your own. However, someone will always be available to support.
• Confident building new relationships with people.

Tasks and responsibilities

• Helping grow awareness and support for local & national fundraising
• Understanding different needs and interests of people and inspiring them to give in a way that is right for them.
• Supporting in our bookshop by manning the space, rotating stock, tidying and pricing books while always providing a friendly and welcoming approach.
• Attending regular meetings and suggesting fundraising ideas/feedback so we can fulfil our fundraising plan.
• Using your particular skills in creative ways to raise funds
• Answering questions people may have about the National Trust and being able to explain where donations go and impact they make.
• Ensuring we follow fundraising guidance, regulations and best practice
• Supporting big fundraising campaigns or projects.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

By getting involved you could:

• Be part of a passionate team, working closely with staff across departments raising vital funds to protect Ickworth.
• Be making a direct impact in our fundraising spaces, such as bookshop or through programming.
• Help bring the work of the National Trust to life and inspire others to get involved
• Increase your fundraising skills and experience of different ways to fundraise 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Communication Skills, Community Development, Customer Service, Decision Making, E-commerce, Event Support, Fundraising, General Administration, Interpersonal Skills, Inventory Management, Market Research, Marketing & Communications, Merchandising, Public Relations, Public Speaking, Retail, Sales Process, Stock / Inventory Management, Teamwork

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

Are you ready to make a difference while having a blast? We're on the lookout for enthusiastic volunteers to join our catering team at the Marie Curie Hospice Café! As a Café Assistant, you'll be serving up delicious meals and snacks, spreading smiles, and creating a warm, welcoming atmosphere for patients, families, staff, and fellow volunteers.

What You'll Be Doing:
Dive into a variety of fun and fulfilling tasks, including:

• Operating the till and handling cash
• Serving refreshments with a friendly smile to everyone who visits the café
• Keeping tables clean and tidy to create a pleasant dining experience
• Ensuring condiments and supplies are well-stocked
• Maintaining a sparkling clean café environment
• Helping with other café-related tasks as needed

What You'll Need:
If you’re confident, outgoing, and love interacting with people, this is the perfect role for you! Ideal skills and experience include:

• A friendly and approachable personality
• Understanding of confidentiality
• Reliability and commitment
• Ability to work well in a team or independently
• Experience dealing with the public
• Basic catering knowledge and till operation skills
• Understanding of food hygiene practices

What You'll Gain:
Volunteering with us isn't just about giving back - it's also about personal growth and enjoyment! You'll receive:

• A fantastic opportunity to enhance your skills in a supportive charity environment
• Comprehensive induction, training, and ongoing support
• Reimbursement for agreed reasonable out-of-pocket expenses

What We Ask of You:
To ensure the best experience for everyone, we ask you to:

• Provide two references from non-family members
• Adhere to our charity’s policies and guidelines
• Complete an induction and necessary training
• Keep up with mandatory training and role-related renewals

At Marie Curie, we are dedicated to safeguarding and promoting the well-being of our patients and their families. We embrace diversity and treat all volunteers with respect, without discrimination based on disability, ethnicity, marital status, pregnancy, gender, sexual orientation, religion, or age.

Ready to Join Us?
If you're excited about this opportunity and have any questions, please reach out to us.

Enjoy fashion, merchandising and meeting new people? Join us at Save the Children Totnes and help us change the world!

We are looking for people over the age of 16 to join our Mary's Living and Giving Shop for Save the Children, Chiswick . Activities include serving customers, sorting through donations, visual merchandising and volunteering alongside a large and diverse team. No previous experience is required as all training will be provided....along with tea, coffee and cake!

We can be flexible around your other commitments, so if you're interested in volunteering with us please do click through and apply online. Once we have your application we'll be in touch to arrange a time for you to pop in, get a feel for the role and meet some of the incredible team. 

Your gift of time, creativity and kindness can help change the world! 

Whether you’re a jobseeker interested in a career in construction or woodwork, a student or recent college graduate seeking experience, or just someone with spare time on your hands, wanting to do something positive and meet new people, volunteering with the Touch Wood project at EMERGE 3Rs may be just the ticket!

Touch Wood is a wood recycling and upcycling initiative, which collects surplus and waste wood and timber and gives it a new lease of life, preventing it from being burned, chipped, or dumped in landfill.

KEY RESPONSIBILITIES

* Preparing wood for resale

* Assisting with the construction of wooden products, from small household items to pieces of furniture

Our Touch Wood volunteers are able to gain skills in practical woodworking, as we offer hands-on experience of working with reclaimed timber; from making basic lumber products ready for resale, through to assisting with the creation of bespoke items, such as kitchen equipment and home and garden furniture.

Full training in woodworking and health and safety is provided, along with Personal Protection Equipment.

The UK generates around 5 million tonnes of wood waste every year, but less than 1% is reused. Touch Wood rescues waste timber that would otherwise be landfilled or turned into woodchip; creating jobs and training opportunities for disadvantaged local people at the same time. We collect from construction sites, industrial estates and other commercial sources, reclaiming everything from pallets to indoor cycle tracks – you name it, we take it! Anything we can’t reuse is locally recycled, so nothing goes to waste. This reduces the carbon emissions associated with disposing of waste wood, offers cost savings for DIY enthusiasts, and provides training and job potential to volunteers in the workshop. Some of the timber we work with comes from high profile sources, including the entire track of the Manchester Velodrome cycling centre and wood removed in the recent refurbishment of Manchester’s historic Town Hall!

Our skilled team of staff and volunteers often use reclaimed timber to create beautiful and practical products, such as home and garden furniture. We regularly create bespoke pieces to order; some of it for famous clients like Olympic cycling champions Jason and Laura Kenny, for whom we made a table from the Manchester Velodrome track.

Please be advised that our volunteers require a fair level of physical fitness and manual dexterity as the role is entirely practical.

Our Touch Wood workshop and wood store is open Mon-Fri, 8.30am - 4pm.
We occupy a unit at Maynard House, inside New Smithfield Market, in Openshaw, North Manchester, which is accessed from the main entrance on Whitworth Street East (off Ashton Old Road). The site is served well by buses, and we have free parking onsite, as well as secure storage racks for pushbikes.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

About you

We are looking for people with or without board level experience, and we would welcome applications from all ages and backgrounds.

In order to continue to enhance the diversity of our board, we would particularly like to hear from people from ethnically marginalised groups, particularly Black African backgrounds, LGBTQ+ people, people with physical disabilities, and other marginalised groups, and especially those with direct experience of services provided by our hospice.

On this occasion and following a recent skills audit of our current trustees, we are particularly looking for people with expertise in any of the following areas:

• Finance and accounting (with a view to succession planning for our current Treasurer)
• Co-production, community engagement and community development
• Property and estate management

Commitments from trustees and from the hospice

Trustees are expected to attend, in person or via tele-conferencing:

• Sessions agreed as part of each trustee’s personalised induction programme.

• Bi-monthly board meetings.

• Approximately two board away days per year, dedicated to strategic planning.

Where they are willing and able, trustees may be asked to join one of the board sub-committees.

Whilst this is an unpaid, voluntary role, out-of-pocket expenses will be reimbursed. A personalised induction programme, training, support and mentorship will be provided.

Person specification

Each trustee must have:

• commitment to the vision of the hospice

• willingness to meet the minimum time commitment

• integrity

• strategic vision

• good, independent judgement

• the ability to think creatively

• willingness to speak their mind

• understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

• the ability to work effectively as a member of a team and to take decisions for the good

of the hospice.

Previous board/trustee experience is not necessary and the hospice welcomes applications from all ages and backgrounds.

Closing date for applications is Monday 7 October.

Are you looking for a volunteer role with a unique and dynamic organisation that makes a real difference. The Breck Foundationy was Founded in 2014 in memory of Breck Bednar, a 14-year-old boy, who was groomed and then murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents, and safeguarding professionals each year.

The Role

In this volunteer role, you'll be responsible for assisting with fundraising activities and managing grants to ensure the financial stability of the organisation. Your tasks may include researching potential donors and grant opportunities, drafting grant proposals and fundraising appeals, managing donor communications, and tracking fundraising progress.

You'll collaborate closely with the CEO and other staff members to develop strategic fundraising plans and initiatives. Additionally, you may have the opportunity to participate in donor cultivation events, networking opportunities, and other fundraising activities to support our fundraising goals.

What are we looking for?

Fundraising and Grant Management Volunteers at Breck Foundation should possess a combination of skills, experience, and qualities to effectively support our fundraising efforts.

Skills:

• Excellent communication skills, both written and verbal, for drafting compelling grant proposals and donor communications.
• Strong research skills to identify potential donors and grant opportunities.
• Organisational skills to manage donor databases, grant deadlines, and fundraising materials.
• Attention to detail to ensure accuracy in grant applications and donor correspondence.
• Ability to work collaboratively as part of a team, as well as independently to meet fundraising goals.

Experience:

• Previous experience in fundraising, grant writing, or donor relations preferred but not required.
• Experience in nonprofit or volunteer work is beneficial.

Qualities:

• Passion for the mission and values of Breck Foundation
• Integrity and ethical conduct in handling donor relationships and financial information.
• Initiative and self-motivation to take on responsibilities and contribute to fundraising efforts.
• Adaptability and flexibility to respond to changing priorities and deadlines.
• Empathy and cultural sensitivity when engaging with diverse donors and communities.
• Overall, Fundraising and Grant Management Volunteers should be dedicated, resourceful, and enthusiastic individuals who are committed to making a positive impact to children and young people

What difference will you make?

The Breck Foundation is a charity founded by Lorin LaFave after the tragic loss of her 14-year-old son, Breck Bednar, in 2014, through online grooming. Breck was groomed while enjoying his passions of computing and gaming. We want to ensure that no child is harmed through grooming and exploitation while enjoying their time on the internet. Prevention through education is essential.

Your contributions as a Fundraising and Grant Management Volunteer will have a direct and tangible impact on the safety of children and young people online. By helping to secure funding for our programs, you will be helping us continue to tell Breck’s story to schools, charities, businesses and youth organisations across the country.

National Coal Mining Museum for England is looking for Trustees with expertise in the areas of digital and new media, large scale capital projects, advocacy and influencing  and coal mining as we embark on the next exciting part of our journey to deliver a fresh new vision over the next 10 years. 

We are here to ensure that a vitally important part of our national heritage is protected and sustained for future generations. We are building a talented and dedicated Board of Trustees to help the Museum move forward to preserve the mine - both underground and above ground - and to find sustainable and sympathetic uses for the site to fund the task of attracting more visitors and to generate more income in the future. 

If you welcome a challenge, are inspired by our plans for the future and would like to be a part of the team, we would be delighted to hear from you.