Online outreach volunteer volunteer volunteer roles

Summary

Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.

Detailed description

We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.

·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).

·Build trusting relationships with children to support emotional expression and psychological wellbeing.

·Collaborate with staff and carers to ensure continuity and appropriateness of support.

·Maintain clear and confidential records of sessions and observations.

·Participate in supervision (where applicable) and team meetings.

·Support safeguarding and child protection practices in line with organisational policies.

Skills / Abilities / Experience / Qualities

·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)

·Experience working therapeutically with children and young people.

·A trauma-informed, child-centred approach to counselling and therapy.

·Excellent communication, empathy, and listening skills.

· A commitment to ethical practice, confidentiality, and safeguarding.

·Willingness to undergo an Enhanced DBS prior to starting).

 Training / Support

·A full induction to Signpost will be provided

·Requirement to complete mandatory online training

·A menu of optional training will also be made available

·Ongoing support and regular 1:1/supervision sessions

·Reimbursement of travel expenses (if applicable).

·Opportunities to attend team meetings and One YMCA events, socials and conferences

Additional Information

·x 2 references required

·Valid insurance cover

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Volunteers needed - Misogyny-Free Schools (MFS)
Help shape a new, parent-powered movement for positive change in primary schools

MFS supports parents/carers and schools to take early, constructive action to prevent harmful gender norms and misogyny, by building parent networks, supporting school engagement, creating practical resources, and amplifying real stories of change. 

We’re looking for 4 volunteers to help shape and grow the movement from the ground up. See the roles below.

Not able to volunteer, but care about this issue? Join the MFS Whatsapp parent community - link on Misogyny-Free Schools webpage. 

1: Community & Communications Lead

Purpose of role: You will create and guide a Whatsapp community for parents, raise the profile and manage MFS’s voice online through storytelling and social media
Skills/experience helpful: Communications, campaigns, community organising, digital engagement, social media including analytics and metrics, compelling writing, storytelling, content creation, canva (or other tools)
What you’ll do: Build and moderate the parent WhatsApp community, develop and deliver communications strategy, shape narrative, tone, voice and messaging, help grow an engaged parent network

2: Web & Digital Builder (short term)

Purpose of role: You will co-design and build the MFS website including the parent and school resource hub
Skills/experience helpful: Web design, no-code platforms (e.g. Squarespace/Wix), UX, digital project setup, website performance tracking, knowledge of GDPR and data protection regulations
What you’ll do: Create an impactful and easily navigable website for parents and schools, organise information and link resources, support the digital infrastructure of the campaign, train up team members to add and adapt content

3: Education Specialist

Purpose of role: You will create tools and support the MFS community on engagement with schools and LEAs
Skills/experience helpful: Education, safeguarding, creating tools, curriculum, school engagement, education policy, experience with LEAs, trusts, ofsted etc
What you’ll do: Identify and curate age-appropriate resources, shape school-facing content, support parents outreach to primary schools, ensure approaches are constructive, supportive and practical

4: Research & Policy

Purpose of role: You will build our evidence base, translate research and policy into accessible insights and actions, position MFS as a credible, evidence-led voice
Skills/experience helpful: Equality, safeguarding, wellbeing, or education policy, ability to synthesize and translate complex research and policy into accessible language
What you’ll do: Build and maintain MFS evidence base, track key UK research and policy developments and produce accessible briefings, inform campaign and strategy with evidence and policy insight

Time commitment: Flexible and realistic (anything upwards of 2 hours / week)

Location: Fully remote (great if we can occasionally meet in person)

Type: Voluntary / unpaid

Style: Collaborative, supportive, values-driven

You: A big fan of equality and human rights, self-motivated, organised, creative and solution-oriented

These roles are ideal for parents, educators, professionals who care about this issue and are excited to be part of a something meaningful in its early stages. If you want to volunteer but have a different skill-set to offer (research, policy, fundraising, coordination, etc), please contact us through Misogyny-Free Schools webpage.

About The Role

Welcome Hosts help us create a great first impression. They’re on hand to provide a warm welcome and help visitors make the most of their day. Whether it’s pointing visitors in the right direction or letting them know what’s on today you will be encouraging our visitors to make the most of their visit to Slimbridge centre, and to understand our work to save wetlands for wildlife and people.

At WWT we believe that the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. At Slimbridge Wetland Centre visitors can explore unique wetland habitats and the amazing array of birds, mammals and amphibians that inhabit them. Our volunteers help to welcome and inspire visitors, and look after our unique habitats and heritage. Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call and leave us a message with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts. 

About You

This role will suit you if you:

• Are confident and pro-active in approaching people
• Excellent verbal communication skills
• Enjoy being part of a friendly team
• Commitment to excellent customer service
• Have an interest in the natural environment
• Are happy using a computer/till
• Like working in a busy visitor environment

We are particularly looking for people that are available to help on Saturdays and Sundays. Please note, this role is not suitable for Under 18's.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

Time commitment: You can pick from full-day (9.15am until 4pm) or half-day (9.15am-1pm or 1-4pm) sessions. Or speak to your volunteering manager if different hours would better suit your circumstances. We are currently looking for volunteers on Saturdays or Sundays. A minimum commitment of once a fortnight is preferred. 

For more information on this role, and others, and to apply pleasse visit our webpage.

We look forward to hearing from you! 

VOLUNTEER HEAD OF SERVICES, PROGRAMMES & IMPACT

Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood

WHO WE ARE

SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.

Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.

We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.

Loneliness affects people of all ages and backgrounds, often silently.

We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.

WHAT WE DO

SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive, including:

• Social groups and pop‑up events.

• Health and wellbeing sessions.

• Skills workshops (digital, creative, financial, employment readiness).

• Family‑friendly activities.

• Neighbourhood outreach in underserved areas.

• Volunteer‑led community projects.

Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.

OUR APPROACH

• Local — We go where people already are.

• Inclusive — Everyone is welcome.

• Flexible — We adapt to community needs.

• Volunteer‑Powered — People make this possible.

THE ROLE — VOLUNTEER HEAD OF SERVICES, PROGRAMMES & IMPACT

We’re looking for a Volunteer Head of Services, Programmes & Impact to help shape, grow, and strengthen the heart of SUNSHINE’s work — the activities, services, and community experiences that bring people together and reduce loneliness.

This is a strategic and hands‑on leadership role for someone who loves designing meaningful programmes, supporting volunteers, and ensuring our work genuinely improves people’s lives.

You’ll help build the systems, quality standards, and impact approach that will guide SUNSHINE as we grow across neighbourhoods.

As our Volunteer Head of Services, Programmes & Impact, you will:

1. Lead Service & Programme Development

• Shape the design of SUNSHINE’s activities, groups, and community‑led programmes.

• Ensure our services are safe, inclusive, accessible, and rooted in local needs.

• Support volunteers to deliver high‑quality, welcoming, community‑spirited activities.

2. Champion Quality & Safeguarding

• Embed good practice across all services.

• Ensure safeguarding, risk management, and accessibility are central to everything we do.

• Help create simple, clear guidance for volunteers delivering activities.

3. Drive Impact & Learning

• Develop a light‑touch, human‑centred approach to measuring impact.

• Help us understand what’s working, what’s changing, and what communities need next.

• Use insights to shape future programmes and strengthen our movement.

4. Support Volunteer Teams

• Work closely with volunteer leads to ensure they feel confident and supported.

• Help build a culture of learning, reflection, and continuous improvement.

• Celebrate successes and help volunteers feel proud of the difference they make.

5. Work with Leadership

• Collaborate with the Founder/CEO and other volunteer leads to shape strategy.

• Help ensure our services grow sustainably across multiple neighbourhoods.

• Champion our values and embed them in every programme and decision.

This role is perfect for someone who:

• Loves community, connection, and people‑powered change.

• Enjoys designing meaningful programmes that make a real difference.

• Has experience in community work, service design, programme management, or impact — or is excited to grow into it.

• Thrives in start‑up environments where you can build things from scratch.

• Values inclusion, kindness, and making things simple and accessible.

• Wants to help reduce loneliness and strengthen neighbourhoods.

• Believes in volunteer‑powered movements and grassroots impact.

Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences — especially those with lived experience of loneliness or the communities we serve.

WHY IT MATTERS

Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.

SUNSHINE exists to change that.

By joining us as our Volunteer Head of Services, Programmes & Impact, you’ll help shape the activities and experiences that bring people together, build confidence, and create moments of joy and belonging.

Your leadership will directly influence the quality, reach, and impact of our work — helping SUNSHINE grow into a trusted, community‑powered movement that brings warmth and connection to every neighbourhood.

Together, we can bring SUNSHINE to every corner of our communities.

Support Dudley residents with long-term health conditions or disabilities by providing information regarding welfare benefit applications and delivering structured self-management group programmes.

Role Responsibilities:

• Facilitate small group Welfare Benefit Guider sessions (up to 6 residents) to those who need assistance to complete their own welfare benefits application forms (e.g. Personal Independence Payments (PIP) application forms).

• Deliver 6-week Long Term Health & Wellbeing Programmes (2.5 hours per week) to groups of up to 12 residents per group with long term health conditions or disabilities to help improve their quality of life.

• Create supportive, inclusive group environments and record participant information accurately.

About You:

• Lived or caring experience of long-term physical or mental health conditions is preferred but not essential 

• Ability to empathise with clients is essential. 

• Confident speaking in group settings (in person and online) with good communication and basic IT skills.

• Able to handle sensitive information with tact.

Commitment:

• Deliver sessions at community venues across Dudley (and potentially Wolverhampton), including some evenings/weekends. 

• Deliver 3 x 6 weeks Long-term Health & Wellbeing Programmes per year

• Deliver 2 x 3-hour Welfare Benefits Guider Sessions per month

• An enhanced DBS check is required (arranged and paid for by the organisation).

NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED

Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.

Why Volunteer with Us? 

✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.

✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.

✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.

✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.

✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.

✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional   success.

✨ Professional Development: We're committed to continuous development and growth opportunities.

✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.

�� What Our Volunteers Say:

"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."

-Volunteer Generalist Advisor

"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."

-Cost of Living Support Hub Volunteer

Ready to make a difference?

�� For further information about the individual roles, please visit our website:

Please download and complete the application form

If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation. 

You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.

What are we looking for?

We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools. 

You’ll be organised, detail‑focused and able to manage your own workload. 

You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.

What difference will you make?

Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme. 

By ensuring effective administration and communication, you’ll help enable drive the  focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Settled is recruiting new trustees to join its Board and support EU citizens and Ukrainian refugees to access their rights in the UK. This is a voluntary role, open to first-time trustees and those with board experience. We are particularly interested in skills relating to finance, fundraising, governance, or equity, diversity and inclusion, as well as lived experience. Meetings are mainly online, with one in-person away day per year. Closing date: 5pm, Monday 2 February 2026.

VOLUNTEER CHIEF OPERATING OFFICER (COO)

Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood

WHO WE ARE

SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.

Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.

We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.

Loneliness affects people of all ages and backgrounds, often silently.

We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.

WHAT WE DO

SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive.

These include:

• Social groups and pop‑up events.

• Health and wellbeing sessions.

• Skills workshops (digital, creative, financial, employment readiness).

• Family‑friendly activities.

• Neighbourhood outreach in underserved areas.

• Volunteer‑led community projects.

Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.

OUR APPROACH

• Local - We go where people already are.
• Inclusive - Everyone is welcome.
• Flexible -  We adapt to community needs.
• Volunteer‑Powered - People make this possible.

THE ROLE - GET INVOLVED

We’re looking for a Volunteer Chief Operating Officer (COO), you’ll help design the systems, processes, and culture that will shape SUNSHINE for years to come. This is a hands‑on leadership role for someone who loves building systems, supporting people, and turning ideas into smooth, sustainable operations.

As our Volunteer COO, you will:

• Oversee day‑to‑day operations and help build a strong organisational foundation.

• You’ll help ensure our work is safe, inclusive, and accessible for people from all walks of life.

• Develop processes that keep our work safe, inclusive, and high‑quality.

• Support volunteer teams and help create a positive, empowering culture.

• Lead on policies, safeguarding, risk management, and operational planning.

• Work closely with the Founder/CEO to shape strategy and future growth.

• Ensure our activities run smoothly across multiple neighbourhoods.

• Champion our values and help embed them in everything we do.

This role is perfect for someone who:

• Loves people and community.

• Enjoys building structure in a warm, human way.

• Thrives in start‑up environments.

• Wants to use their skills to create real social impact and help reduce loneliness and social isolation.

• Believes in volunteer‑powered change.

• Wants to bring connection, joy, and SUNSHINE to local neighbourhoods.

Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences.

WHY IT MATTERS

Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.

SUNSHINE exists to change that.

By joining us as our Volunteer COO, you’ll help build a charity that brings people together, strengthens neighbourhoods, and creates opportunities for connection, confidence, joy, and community spirit. Your leadership will directly shape the future of a movement powered by volunteers and rooted in kindness and belonging.

Together, we can bring SUNSHINE to every corner of our communities.

VOLUNTEER OFFICE & COMPLIANCE MANAGER AND EXECUTIVE ASSISTANT TO THE CEO

Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood

WHO WE ARE

SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.

Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.

We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.

Loneliness affects people of all ages and backgrounds, often silently.

We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.

WHAT WE DO

SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive, including:

• Social groups and pop‑up events

• Health and wellbeing sessions

• Skills workshops (digital, creative, financial, employment readiness)

• Family‑friendly activities

• Neighbourhood outreach in underserved areas

• Volunteer‑led community projects

Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.

OUR APPROACH

• Local — We go where people already are.

• Inclusive — Everyone is welcome.

• Flexible — We adapt to community needs.

• Volunteer‑Powered — People make this possible.

THE ROLE — VOLUNTEER OFFICE & COMPLIANCE MANAGER AND EXECUTIVE ASSISTANT TO THE CEO

We’re looking for a Volunteer Office & Compliance Manager and Executive Assistant to the CEO — a highly organised, warm, and reliable person who can help build the operational backbone of SUNSHINE.

This is a hands‑on, people‑centred role for someone who loves structure, clarity, and supporting others to do their best work. You’ll help keep our young charity running smoothly, safely, and in line with good governance — while also providing direct support to the Founder/CEO.

Your work will help create a calm, organised, and joyful environment where volunteers can thrive and SUNSHINE can grow with confidence.

As our Volunteer Office & Compliance Manager and Executive Assistant, you will:

1. Support the CEO

• Provide executive support to the Founder/CEO, helping manage priorities, scheduling, and communication.

• Prepare documents, briefings, and follow‑ups to keep things moving smoothly.

• Act as a trusted, organised partner helping the CEO stay focused on strategy and community impact.

2. Lead Office & Administrative Systems

• Build simple, accessible systems that help SUNSHINE stay organised as we grow.

• Manage shared inboxes, files, calendars, and internal communications.

• Ensure volunteers have the information and tools they need to do their roles confidently.

3. Champion Compliance & Good Practice

• Support the development and maintenance of key policies and procedures.

• Help ensure SUNSHINE meets its legal, regulatory, and safeguarding responsibilities.

• Keep records, documents, and processes up‑to‑date and easy to understand.

4. Enable Smooth, Safe Operations

• Support risk management, data protection, and health & safety processes.

• Help coordinate Board papers, reports, and governance documents.

• Work closely with the Company Secretary, COO, and other volunteer leads to keep everything aligned.

5. Be a Calm, Organised Presence

• Bring clarity, structure, and reassurance to a fast‑moving start‑up environment.

• Help embed our values of kindness, inclusion, and community spirit in every process and interaction.

This role is perfect for someone who:

• Loves organisation, structure, and making things run smoothly.

• Enjoys supporting leaders and helping teams feel confident and informed.

• Has experience in administration, compliance, executive support, operations, or office management — or is excited to grow into it.

• Thrives in start‑up environments where you can build systems from scratch.

• Values kindness, inclusion, and making things simple and accessible.

• Wants to help reduce loneliness and strengthen neighbourhoods.

• Believes in volunteer‑powered change and community spirit.

Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences — especially those with lived experience of the communities we serve.

WHY IT MATTERS

Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.

SUNSHINE exists to change that.

By joining us as our Volunteer Office & Compliance Manager and Executive Assistant to the CEO, you’ll help build the systems, structure, and support that allow SUNSHINE to grow safely, confidently, and sustainably.

Your organisation, care, and attention to detail will directly shape the future of a movement powered by volunteers and rooted in kindness, belonging, and community spirit.

Together, we can bring SUNSHINE to every corner of our communities.

VOLUNTEER COMPANY/CHARITY SECRETARY

Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood

WHO WE ARE

SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.

Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.

We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.

Loneliness affects people of all ages and backgrounds, often silently.

We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.

WHAT WE DO

SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive, including:

• Social groups and pop‑up events.

• Health and wellbeing sessions.

• Skills workshops (digital, creative, financial, employment readiness).

• Family‑friendly activities.

• Neighbourhood outreach in underserved areas.

• Volunteer‑led community projects.

Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.

OUR APPROACH

• Local — We go where people already are.

• Inclusive — Everyone is welcome.

• Flexible — We adapt to community needs.

• Volunteer‑Powered — People make this possible.

THE ROLE — VOLUNTEER COMPANY/CHARITY SECRETARY

We’re looking for a Volunteer Company/Charity Secretary to help build the governance foundations that will keep SUNSHINE safe, transparent, and thriving as we grow.

This role can be shaped around you. You can join us as a Trustee and Company Secretary, taking a place on the Board, or you can contribute as a non‑trustee Company Secretary, supporting the Board while not being a voting member.

Either pathway is welcome — what matters most is your commitment to good governance, community spirit, and helping a new start-up charity grow with confidence.

As our Volunteer Company Secretary, you will:

• Support the Board to meet its legal and regulatory responsibilities.

• Ensure our governance is clear, organised, and accessible.

• Keep accurate records of meetings, decisions, and key documents.

• Help schedule and prepare Board meetings, agendas, and papers.

• Maintain statutory registers and support Charity Commission filings.

• Ensure policies and governance documents are up‑to‑date and easy to understand.

• Promote good practice in transparency, accountability, and safeguarding.

• Be a calm, organised presence helping SUNSHINE run smoothly behind the scenes.

If joining as a Trustee, you will also contribute to strategic decision‑making, oversight, and shaping the long‑term direction of the charity.

If joining as a non‑trustee, you will work closely with the Board and Founder/CEO while focusing on governance support rather than voting responsibilities.

This role is perfect for someone who:

• Enjoys structure, clarity, and good governance.

• Wants to use their organisational skills for social impact.

• Believes in community, connection, and volunteer‑powered change.

• Thrives in start‑up environments where you can help build things from the ground up.

• Values kindness, inclusion, and making things easier for others.

• Wants to help a new charity grow safely, confidently, and sustainably.

Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences — especially those new to the charity sector.

WHY IT MATTERS

Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.

SUNSHINE exists to change that.

By joining us as our Volunteer Company Secretary, you’ll help build the governance backbone of a movement that brings people together, strengthens neighbourhoods, and creates opportunities for connection, confidence, joy, and community spirit.

Your contribution will help ensure SUNSHINE is safe, trusted, well‑run, and ready to grow — so we can bring SUNSHINE to every corner of our communities.

We're growing our volunteering team and looking to recruit 2 Lead Volunteers for our Communications & Marketing Team (and 2 Lead Volunteers specifically for Content.) The successful candidates will have the overall responsibility for the Charity’s communications and marketing. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and can support a volunteering team as well as plan and use communication tools such as websites, social media, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

● Lead a team of communications and marketing volunteers.

● Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.

● Run the meetings for the Communications & Marketing Team on a monthly basis.

● Regularly meet with and be the point of contact for the lead volunteers for Content, Social Media and Email Marketing to co-ordinate and plan.

● Where and if possible, to also be an active part of the Communications & Marketing Team either as a content writer, copy writer or another role.

● Identifying, initiating and leading on projects which align to the strategy and realise our goals.

● Collaborate with the team.

● To support the charity in develping a visual form of our Annual Report or other reporting documents such as grant reports.

● Support the development and implementation of the Communications Strategy.

● Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.

● Promote the charity across all our channels and forms of communication.

● Ensure effective, regular communication to both internal and external audiences.

● Review progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

● Have a real enthusiasm for excellence, innovation, continuous improvement and change.

● Be a team leader who is positive, hands on and able to get the best out of a team.

● Have excellent interpersonal skills and adept at building relationships with different stakeholders.

● Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.

● Have a high level of attention to detail.

● Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

● The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.

● Experience in building and leading a team.

● Previous experience of working for charities and/or volunteer organisations is desirable but not required.

● Creativity regarding message management and medium.

● Good IT skills.

● Ability to motivate and enthuse others.

● To be a part of a team.

● Previous experience in marketing, communications, or related fields.

● Strong leadership skills with the ability to motivate and inspire volunteers.

● Experience of using Canva or similar design packages.

● A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third Sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.

Key Benefits

● Gain valuable experience in communications and marketing, plus charity team leadership.

● Make a meaningful impact on the fight to support the CRPS community.

● Develop professional skills and expand your network.