Information line volunteer volunteer roles in shepperton, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
What is our over 50's club?
Our over 50's club is a new initiative for Switchboard.
We want to create a space that enables older members of the LGBTQIA+ community to volunteer with us on our phone lines and instant messaging service, whilst providing a social element that encourages volunteers to come together at our London HQ.
This club will meet on both Mondays and Tuesdays during the day (you can choose which day works better for you), completing a shift either between 10am to 1pm or 2:00pm to 5:00pm. You can join us weekly or bi-weekly, whichever you prefer.
We then come together between 1pm and 2:00pm to have lunch (paid for by us) and a good natter!
Volunteers who support Switchboard in this capacity are trained to take both phone calls and respond to instant messages. They do not respond to emails, however.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us grow our young charity to get more children learning about germinating, nurturing, cooking and tasting food grown in nature, together with outdoor woodland activities. This important part of learning is not yet in the national curriculum and school budgets are tight, so we need to fundraise. Your help with this and the general develpment of the charity will be greatly valued..
We have three other trustees and three executive staff including the two founders. We hold at least quarterly virtual meetings which we'd wish you to attend.
Most of our work is in West London schools but we also plant large numbers of trees, recenty in a London Park, involving local community volunteers and children from the local schools..
Please get in touch if this of interest. We'd love to hear from you. .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.
Role Summary
The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.
Key tasks
- Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
- Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
- HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.
What we’re looking for
- Prior experience in an HR role, HR qualification would be a bonus
- Strong interpersonal skills, and the ability to be diplomatic
- Understanding of the importance of confidentiality
- Experience handing sensitive information desired but not essential
- Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision
What we have to offer
- Contribute to a growing organisation that educates and empowers the Muslim community.
- Access to in-house tarbiyah sessions to develop your deen.
- Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to students across the UK and beyond.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
The Howard of Effingham School Friends (PTA) - Treasurer
The Howard of Effingham School Friends exists to foster good relationships between parents and staff; to raise funds for the purchase of extra items of equipment; to provide services for pupils and to organise social functions. The committee of parents and teachers arranges a wide range of social and fund-raising activities. All parents are warmly invited to join in on every possible occasion.
We are looking for a Treasurer to join our committee:
Main purpose of the role
The treasurer controls the Friends funds in line with the committee’s decisions as well as charity law. They make sure upcoming events are affordable and profitable and report financial information to the rest of the team.
The treasurer’s responsibilities are:
- Manages the day-to-day finances
- Keeps a detailed and accurate record of the financial activity of the Friends
- Reports on the finances at meetings in a clear, concise way
- Arranges floats for events
- Ensures money is kept safely before and during events
- Banks the takings from events and fundraisers
- Makes Gift Aid claims
- Implements procedures for making payments and claiming expenses
- Completes the Charity Commission annual return
- Gets accounts audited where necessary
At the AGM
- Prepares the financial report
Applications
Please apply by email outlining your suitability for the role.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Vibes in Care (ViC)
Vibes in Care CIC is a newly forming Charitable Incorporated Organisation (CIO) dedicated to amplifying the voices of children and young people who are care-experienced or at risk. By harnessing insights from lived experience, we develop training, workshops, and advocacy initiatives that reshape professional practices within the care sector.
- Founded on Lived Experience: We believe that those who have gone through the care system have the clearest insights into how to improve it.
- Innovative Training & Workshops: Our programmes empower professionals - such as social workers, educators, and youth workers - to bring about lasting change in how care is delivered.
- Collaborative Culture: Partnership is at the heart of ViC. We work closely with local authorities, youth organisations, and sector specialists to co-create solutions.
Why We Need You
We are seeking Trustees who share our passion for transforming the care experience. Whether you have direct care experience (e.g., have been in care yourself), professional experience in the sector, or simply a deep commitment to improving outcomes for care-experienced children and young people, your voice and leadership are invaluable at this pivotal stage of our growth.
The Role
- Steer Strategic Vision: Help shape and refine ViC’s long-term plans, ensuring that lived experience remains at the core of every decision.
- Champion Good Governance: Oversee compliance with charity regulations, manage financial health, and set policies that maintain transparency and integrity.
- Advocate for Care-Experienced Children and Young People: Act as an ambassador, raising awareness about ViC’s mission and the importance of centring care-experienced voices.
- Support Growth & Partnerships: Contribute insights on fundraising, partnership-building, and community engagement to help ViC expand its reach and impact.
What We’re Looking For
- Care Experience (Highly Valued): We particularly encourage applications from individuals who have first-hand insights into the care system.
- Dedication to Social Impact: A genuine desire to improve day-to-day experiences and long-term outcomes for care-experienced children and young people.
- Collaborative Mindset: Ability to work well in a team, valuing diverse perspectives and open dialogue.
- Integrity & Oversight: Commitment to upholding the highest ethical standards and acting in the best interests of ViC’s beneficiaries.
- Strategic Thinking: Capable of understanding big-picture objectives, assessing organisational risks, and spotting growth opportunities.
Skills & Experience (Desirable)
- Professional or Personal Care Experience: Lived experience, in social care work, child protection, or related fields.
- Finance/Accounting: Competent in budget oversight, financial planning, or grant management.
- Legal & Compliance: Familiarity with UK charity regulations or basic legal frameworks.
- HR & Governance: Ability to guide policy setting, recruitment, and staff/volunteer support.
- Fundraising & Communications: Skill in securing resources and raising organisational visibility.
What’s In It For You?
- A Real Chance to Influence: Your perspective will be integral in shaping how ViC evolves.
- Professional Development: Gain governance experience, hone leadership skills, and build your professional network.
- Impact & Legacy: Contribute directly to improving practices that affect some of society’s most vulnerable young people.
- Flexible & Supportive Environment: We meet quarterly, with much of our collaboration happening remotely, so you can fit your responsibilities around other commitments.
Time Commitment
- Board Meetings: Held four times per year (virtually or in person).
- Preparation & Engagement: A few hours each quarter to review papers and stay updated on organisational developments.
- Additional Involvement: Optional sub-committees or working groups on areas like safeguarding, finance, and training delivery.
Application Process
- CV & Cover Letter: Apply via CharityJob outlining your relevant experience (especially care experience), why you’re passionate about our cause, and how you hope to contribute as a Trustee.
- Informal Interview: We’ll invite shortlisted candidates for a conversation with our Director (Founder) to explore mutual fit and answer any questions.
- Appointment: Successful applicants will be welcomed onto the board, pending usual referencing and compliance checks.
Join us in creating meaningful change for care-experienced children and young people. Your lived insight, passion, and dedication could transform how professionals approach care and, ultimately, transform futures. We look forward to hearing from you!
Empowering professionals with innovative practices to enhance support for young people in care or at risk.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
If you want to make a difference to people living with a mental health condition then we’d love to hear from you!
About us
At The Mental Health Community we use our lived experience to build understanding and support for what it’s like to live and work alongside managing a mental health condition.
We know that it can be difficult to get, or keep a job if your energy levels, how you’re feeling and your ability to go to a place of work every day are affected by a mental health condition like anxiety or depression. But we also know that having a sense of purpose and belonging can really help with the symptoms and impact that mental health conditions can have on you.
Our work is focused on helping people with a mental health condition who are in work or looking for work. We do this by supporting businesses to improve how they look after people, because we know that by creating inclusive and safe spaces at work we make it possible for people with mental ill health to stay in the workplace which helps keep them well and benefits the businesses too.
By joining our board you will be:
- Making a lasting impact by helping us make more workplaces safe and inclusive for people with a mental health condition
- Shaping the future of our charity as we expand our services and reach more people who need our support
- Using your skills and experience for good by helping guide the strategic direction of our charity.
What we’re looking for
We are looking for at least 4 new trustees to join our team. Whatever your skillset, we’d love to hear from you and there are some areas where we need particular help:
· Treasurer: oversee our financial health, provide guidance on building long term financial plans to help us grow and ensure appropriate financial management.
· Marketing and Communications: strategic oversight of our marketing and communications, raising awareness of our work and reaching new audiences through digital strategies and media engagement.
· Fundraising: develop our fundraising strategy and income streams, including grant applications, corporate sponsorship and campaigns.
· Governance: guide us in operating transparently and effectively whilst maintaining high standards of governance in compliance with our governing document and charity law.
We particularly welcome applications from people with lived experience of mental ill health, young people aged 18-30, people of all socio-economic backgrounds, genders and people from Black, Asian and minority ethnic communities.
About the role
As a board of trustees we meet remotely every 6 weeks, there may be some activity in between meetings so the estimated total time commitment is 4 hours every 6 weeks.
In addition to using your specific skills to develop how we work, all trustees share responsibility for:
· Developing our activities to help us achieve our purpose and positive impact,
· Making sure we are compliant with our governing document and the requirements of the Charity Commission, and
· Being an active member of the board to help us make good decisions
What you can expect from us
We are committed to supporting our Trustees: you can expect an induction to the organisation and trustee role plus any additional conversations and support you need to help you feel confident in your role.
Our meetings are relaxed and informal; there are no expectations of ‘business clothes’, technical jargon or having all the answers.
We welcome and support your preferences for the way we work together, how you like to receive information and how we can make it easier for you to participate actively in our discussions.
One more thing
We know that great trustees come from many backgrounds and with a variety of experiences and that’s great - we really value people who bring different perspectives and add new voices to our team.
But you might not feel you ‘check all the boxes’ as you read this advert or the role description, especially if you’ve been marginalised or excluded. We get it, and we’ve felt like that too. But we hope you’ll apply anyway because we’d love to hear from you and will take care to help you feel welcome and included.
For more information on the role please see the role description.
We welcome and support your preferences for how you like to receive information and how we can make it easier for you to apply.
If you prefer to apply in a different way e.g. through a conversation or submitting a short video please contact us and we can arrange it.
If you need any adjustments during the application process please let us know and we'll do our very best to accommodate them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT SPRINGBOARD
Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people left behind by the mainstream school system.
As educators and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps young people develop their English language and self-advocacy skills whilst addressing their social and wellbeing needs, preparing them for mainstream education and helping them rebuild their lives in the UK.
We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood.
ABOUT THE OPPORTUNITY
As Springboard’s Youth Academy’s activities and ambitions continue to grow, we are seeking a Secretary to join our existing Board of Trustees.
We’re looking for people who share our love of high quality and participatory education, as well as our commitment to supporting and platforming displaced young people. We're keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us continue to refine our delivery and grow.
We are committed to nurturing a board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care.
Responsibilities of the Secretary include:
- Organising meetings
- Taking minutes and summarising actions for a team
- Contributing to Charity Commission reporting
- Preparing papers for board meetings
- Convening the Chair and Director to develop meeting agendas
- Assisting with planning Springboard’s annual Away Day
Qualities:
- Strategic thinking
- Excellent communication skills
- Confidence and a willingness to speak their mind and ask challenging questions
- Teamwork and collaboration skills
- Understanding of safeguarding and confidentiality
- Understanding of the wider political landcape, abolitionist perspectives and commitment to challenging the hostile environment
- Independent judgment
- Commitment to making meetings inclusive and welcoming to Trustees with all levels of experience
- Advocacy and networking skills to help us build new relationships
- Willingness to offer expertise, skills and personal insight to support us
- Passion for championing work that centres newly arrived young people
TIME COMMITMENT
In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of two hours per month to the charity.
As Secretary, you will be required to spend approximately 1-2 hours prior to each quarterly meeting supporting with preparation. We also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role. Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond by email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier.
The client requests no contact from agencies or media sales.
USPG is looking to appoint 3 Trustees (lay or ordained) committed to global mission within the Anglican Communion. At this time, we are seeking to appoint a qualified accountant and two trustees with significant regional knowledge (Caribbean/ Latin America, Middle East, East Asia or Africa) to serve from July 2025.
About You
In recruiting Trustees at this time, we are looking for individuals with the following skill sets and experience:
- Accountancy: A qualified accountant with current experience of scrutinising accounts of organisations of the scale of USPG (at least) is sought. The person appointed will become a member of USPG’s Finance & Audit Committee as well as contribute to the strategic discussions of the Trustee board.
- Global knowledge and understanding: A couple of trustees with significant regional knowledge, especially of the Caribbean/Latin America, but also of the Middle East, Asia or Africa. That understanding may come from working with the churches or from professional experience outside of the Church.
The role is not paid, but necessary expenses incurred for attending USPG meetings will be reimbursed.
About USPG
The United Society Partners in the Gospel, known widely as USPG, is the Anglican mission agency that partners churches across the Anglican Communion in rethinking mission, energising church and championing justice. Click here to find out more.
USPG is actively seeking a diverse board with a balance of gender, ethnicity and age.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community.
The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.
The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.
ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.
For more information about the role and how to apply, please read our Trustee Recruitment Pack.
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
For details on how to apply, please refer to the Trustee Recruitment Pack
https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf
The client requests no contact from agencies or media sales.
Increasing your influence and network though Board membership
We are looking for five new trustees to join our Board and work collaboratively to support the Science Council to: strengthen the collective impact of the science community for public benefit; work effectively with our community of 35 member organisations (collective membership of over 320,000 scientists, technicians and educators); inspire and empower the science workforce to strive towards professional excellence. Our ambition is to see a diverse and growing science profession that is trusted, respected and is equipped to deliver national ambitions.
We are committed to the principles of equity, diversity and inclusion, and as such we welcome applicants of all backgrounds to represent the diverse population of people that we serve. This year, we are particularly keen to recruit people with experience in Equity, Diversity and Inclusion and Talent Management.
You will be joining us at an exciting time, as we enter our new strategic period. Over the next three years, we will continue to focus on what we do best: upholding high professional standards, facilitating knowledge exchange, and strengthening connections across the science community and beyond. We are also looking to be more ambitious and widen our engagement with employers of scientists, and through our continued relationship with the Gatsby Charitable Foundation, continue to increase awareness of careers in science through our technical pathways project.
This is your opportunity to join the Board of an ambitious and well-run organisation, and play a leading role in the shaping the future of the Science Council.
Being a trustee is an excellent way of developing skills, growing your network and learning about governance. Whatever your background and experience, Board membership will enable you to influence the future direction of the Science Council and have an impact across the scientific community and beyond.
Trustees are responsible for ensuring that the Science Council delivers on its charitable purposes and that it has the required governance and strategic direction to achieve its objectives. Trustees will be expected to use their expertise and experience to offer advice to the executive and provide oversight that ensures that the charity is resourced and administered appropriately.
Whether you are looking to take on your first trustee role or are an experienced trustee, if you have the time to commit to the role, we want to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources.
ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa.
At ADC we encourage a working culture of seeking and giving input, showing, and taking initiative and commitment to the organisation and its purpose.
Main Purpose of Job: You will be the main point of contact for the HR General Team, handling day-to-day management of volunteers, communications, and policy administration. Additionally, you'll support Talent Acquisition by screening CVs, scheduling interviews, and managing onboarding. This is a great opportunity to contribute to new HR initiatives and strategies.
Department: HR General
Division: People & Culture
Position Reports to: Chief People Officer
Position is Responsible for: No direct reports
Main Duties & Objectives
Your main responsibilities will include but are not limited to:
• Assist with the Talent Acquisition process by screening CVs, coordinating interviews, and managing the onboarding of new hires.
• Support the HR team with administrative tasks related to recruitment and employee onboarding.
• Assist in the development and implementation of human resources policies, systems, and processes.
• Undertake tasks around performance management.
• Gather and analyse data with useful HR metrics to develop effective action plans (i.e., employee turnover rates, volunteer satisfaction, retention rate per manager, etc.)
• Create strong relationships across the organisation and develop a network of contacts throughout your area and understand who the key individuals are.
• Update and maintain volunteer records when necessary.
• Provide administrative support to the Talent Acquisition team by screening CV’s and setting up interviews.
• Working with leadership teams on developing, organising, and implementing design models.
• Attend the HR General Team weekly meeting.
Knowledge, Skills, and Experience
Essential
• Previous administrative experience in Talent Acquisition
• Proven experience as an HR Generalist or HRBP and be able to demonstrate your complete understanding of the position.
• Knowledge of HR processes and HRIS systems and HR best practises.
• Able to assist on developing action plans for the implementation of new HRIS systems, policies, HR strategies, etc.
• Excellent communication and people skills.
• Experience in working closely with business leaders and line managers to build their people capability.
• Able to deliver a high standard of work in a timely manner, within defined processes and with minimal supervision.
• The ability to keep sensitive information confidential.
• Available to volunteer at least 7-10 hours a week
• Ability to actively take initiative and help set things up in a start-up environment.
• Ability to actively seek and give input in a collaborative team environment.
• A committed team player with good communication skills.
Desirable
• Hold a qualification related to HR.
What ADC Offers You
This is a volunteer, remote and unpaid position with the following benefits:
• Professional learning and career development opportunities.
• An opportunity to build on your work experience within your profession.
• An opportunity to be part of a diverse team representing different parts of the world, that is changing lives in Africa.
• An opportunity to help shape a start-up social enterprise.
• We will provide work reference for you.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dear Prospective Trustee
Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.
We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.
What we do
CAML is one of the busiest advice charities in London. We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service). We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.
We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis. Our support and services are as important today as they were when our work began.
We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.
In FY 23/24, we supported over 25,000 individuals. Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face. We provide face-to-face support from two CAML offices and multiple outreach venues in local communities. Our aim is to empower people to better help themselves, but we are always here with further support if needed.
CAML in 2025
CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs. The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.
At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.
The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.
Our leadership
The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.
The role of the Board
Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:
● Regularly preparing for, attending and participating in meetings
● Understanding the business of CAML
● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance
● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards
● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management
● Supporting the charity’s development through participation in agreed projects
● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times
Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year.
You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions.
As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world.
The commitment we need
Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.
While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.
Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.
Particular skills/experiences we’re seeking
We are looking to recruit two new trustees to join our strong and dynamic Board.
We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:
●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.
●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.
●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.
●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.
In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).
The benefits of being a trustee with CAML
Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:
● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.
● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.
● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.
● Being a trustee can open up your professional network.
How to apply
Follow the link to our website and complete the relevant documents at the bottom of the advert.
We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.
All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
WE PROVIDE FREE, INDEPENDENT, CONFIDENTIAL AND IMPARTIAL ADVICE AND INFORMATION SUPPORT
The client requests no contact from agencies or media sales.
South West London Law Centres (SWLLC) is an independent registered charity providing specialised legal advice and assistance covering Wandsworth, Merton, Croydon, Kingston-upon-Thames, Richmond-upon-Thames and Sutton in South West London.
Our vision is a future where people who cannot afford a lawyer:
- Have equal access to assert and enforce their rights;
- Are empowered to benefit from everything a healthy society has to offer;
- Are treated equally with dignity and respect.
You will play a critical role in helping SWLLC to grow and prosper. If you have a passion for access to justice and believe that you can improve the impact the SWLLC can make, then we look forward to hearing from you.
What will you be doing?
Our previous chair stood down after an extended term of 6 years. They helped oversee the law centre during the pandemic and its aftermath during which we have seen the law centre continue to flourish in a very challenging environment. We are looking for a new chair who believes in what we do and is prepared to lead and act as an ambassador for the charitable trust so that we can continue to do this work. We currently have a strong trustee board of varying skills and tenures and the day to day management of the law centre is delegated to a small team. This team is small for what the law centre is trying to achieve. We need you to bring your expertise, energy and networks to the law centre. The role isn't glamorous, it's unpaid, and it's sometimes unacknowledged, but it is rewarding. You will play a critical role in helping SWLLC to support over 6,000 people a year, who would not otherwise have access to legal advice. We are very proud of the impact that we have had over the last 50 years, and continue to have. SWLLC continues to operate in a challenging environment, the work of the law centre is regulated and audited by a number of external bodies, our finances continued to be challenged by static legal aid, grants and donations, despite this we have continued to flourish, but the need for our services is greater than we can provide. The main areas that our trustees board can support alongside the role of governance of the law centre are:
- Finance
- Fundraising
- Human Resources
- Communications and Marketing
- IT and facilities
- Community Engagement and Community Activism
Time commitment:
6 Board meetings per year. Take place through a mixture of in person and online meetings in the evenings (usually midweek between 6pm – 7:30pm). The Chair will also need to have regular meetings with the Chief Executive, and Senior Management Team outside of these regular board meetings. Such meetings will typically be brief, online and arranged at a mutually convenient time. The Chair will also need to represent the Charity at various events and meetings with key stakeholders. Our head office is based in Croydon with other offices in Clapham Junction and Morden. We expect the role to take around 1 -2 days per month.
What are we looking for?
Principal responsibilities:
Strategic leadership
- Act as representative of the whole board and not its defacto head
- Provide leadership to the charity and its Board, ensuring that the Charity has maximum impact for its beneficiaries
Governance
- Ensure that the governance arrangements are working in the most effective way for the Charity
External Relations
- Act as an ambassador for the cause and the charity in partnership with the CEO
Efficiency and effectiveness
- Chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and objectivity to the decision-making process
- Ensure that Trustees are fully engaged and that decisions are taken in the best, long-term interests of the Charity and that the Board takes collective ownership
Relationship with the Chief Executive and the Senior Management Team
- Establish and build a strong, effective, supporting and a constructive working relationship with the Chief Executive, ensuring s/he is held to account for achieving agreed strategic objectives
Personal Qualities:
- Personal gravitas to lead a significant organisation demonstrating a strong and visible passion and commitment to the law centre, its strategic objectives and cause
- Exhibit strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role
- Demonstrate tact and diplomacy, with the ability to listen and engage effectively
- Strong networking capabilities that can be utilised for the benefit of the law centre
- Ability to foster and promote a collaborative team environment
- Ability to commit time to conduct the role well, including travel and attending events out of office hours
Experience:
- Experience of operating at a senior strategic leadership level within an organisation
- Successful track record of achievement through their career
- Experience of external representation, delivering presentations and managing stakeholders
- Significant experience of chairing meetings and events Knowledge and skills
- Broad knowledge and understanding of the legal sector and current issues affecting it
- Strong leadership skills, ability to motivate staff and volunteers and bring people together
- Good understanding of charity governance and finance issues Terms The charity’s Chair (and board members) will serve a four-year term to be eligible for re-appointment for one additional term.
What difference will you make?
The impact the Chair will have is to ensure the continuation of the law centres' successful mission
Law Centres are community-led, not-for-profit organisations that help local people to understand and enforce their legal rights. Their services are free, and they attempt to target the people who most need them – people who are at risk of discrimination and ill-treatment and those who are least able to protect themselves, for example because they lack the money to hire someone with legal expertise to help them. We are currently celebrating our 50th year. SWLLC s is one of the larger Law Centre in Great Britain covering six London boroughs – Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth. Our catchment area covers 1.7 million people. We now operate from 3 branch offices. We help over 6,000 people each year with a face to face service covering 3 broad services.
- Expert casework and representation in the social welfare law covering community care, debt, employment, housing, immigration/asylum, public law, welfare rights and cost of living support
- Emergency representation as part of the Housing Possession Court Duty Scheme
- Pro Bono Clinics
Amongst the results we achieve that make us proud of what we do are:
- the prevention of homelessness
- the prevention and reduction of poverty
- the protection of family life by reuniting people living in the UK with those living abroad
- the prevention of torture and death beyond our borders by the provision of advice and representation to people fleeing persecution
- the prevention of ill-health by successfully challenging unfit living conditions
- the prevention of mental ill-health by assisting people to deal with their personal debts
Before you apply
If you would like an initial discussion before putting in your application please message through the Reach Volunteering Platform and Senior Management Team will be on contact to further discuss the role and the opportunity. A panel of trustees and senior management team will review your application. If we consider that your skills and experience are a good fit with the Law Centre, you will be invited for an informal discussion with the panel about our work and the trustee role. Applications will be considered on a rolling basis, and we encourage early submissions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.
Job Description:
Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.
By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.
Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.
You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.
You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.
Responsibilities:
- Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
- Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
- Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
- Assist in establishing a comprehensive proposal development strategy.
- Propose innovative ideas for bid submissions in line with the established strategy and market demands.
- Collect, organize, and analyze all relevant information to be included in the proposals.
- Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.
Skills and Attributes:
- Proficiency in Microsoft Word.
- Ability to work with Excel is an advantage; support will be provided if necessary.
- Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
- Focused, organized, and able to work efficiently under tight deadlines.
- High level of accuracy and attention to detail.
- Strong communication and interpersonal skills.
- Ability to maintain professionalism and confidentiality at all times.
- Some understanding of commercial market trends and research processes.
Perks:
- A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
- Work alongside seasoned professionals eager to share their expertise.
- On-site training programs to help you grow your skill set.
- A casual yet professional office setting with snacks and drinks provided.
Job Type: Part-time
Expected hours: 12 per week
Benefits: Work from home
Schedule:
- Flexitime
- No weekends
Experience:
- Bid writer: 1 year (preferred)
Location:
- Remote (preferred)
Work Location: Remote