Individual support volunteer volunteer volunteer roles in Bristol

About the role

We are a charity dedicated to providing loving, compassionate care to veterans and their partners living with disability or dementia. Alongside our care Homes, we also deliver services that support people to live well in their own homes and communities.

We are looking for kind, committed individuals to join us as Telephone Friends.

This free service offers regular, friendly telephone calls to veterans and their partners who may be feeling lonely or isolated. By giving a little of your time, you can make a meaningful difference. Offering companionship, a listening ear, and a reassuring voice.

Full training and ongoing support are provided, so you’ll feel confident and supported every step of the way.

What you'll do

• Make regular, friendly telephone calls to veterans and their partners

• Offer companionship, conversation, and emotional support

• Help reduce loneliness and promote wellbeing

• Build positive, respectful relationships over time

Who we're looking for: 

We’re looking for people who:

• Are caring, compassionate, and respectful

• Enjoy talking and listening to others

• Put people first and value meaningful connections

• Share our values and want to make a positive difference

• Have a passion for helping others live life to the fullest

You don’t need previous experience. 

Time commitment

Minimum of 1 hour per week. There is no time limit on the length of service, but Telephone Friends are asked to make a commitment for a minimum of 12 months.

According to the UNESCO Institute of Statistics, in parts of sub-Saharan Africa, only 62% of primary school teachers have the minimum teaching qualifications.

In 2023, only 9% of young people in lower secondary education in Zambia reached the minimum level of proficiency in reading. Lifelong learning opportunities and economic growth are being stunted. 

All children deserve a quality education from a transformative and supportive teacher. The Commonwealth Education Trust (CET) invests in teachers in low- and middle-income settings by providing accessible teacher professional development including via its flagship programme, Teach2030. 

The Role 

To aid the growth of CET, an exciting Social Media Volunteer opportunity has been introduced to take responsibilty of the charity’s social media channels. The role will report to the Marketing Lead and will be responsible for managing all social media accounts across CET and Teach2030 with the aims of improving engagement and follower growth. 

What you’ll do 

• Agree a new social media strategy and KPIs with the Marketing Lead 

• Plan and maintain the social media calendar 

• Using our content library and Canva to produce creative, create and schedule posts, stories, and reels across Facebook, Instagram, Tik Tok and LinkedIn 

• Monitor performance and adapt content where necessary to maximise reach, engagement, and impressions. 

• Provide top-line feedback and actions to Marketing Lead monthly 

What we’re looking for 

You might be a marketing professional looking to support a charitable cause or simply a social media savvy individual who wants to put their skills in practice. 

• Working knowledge of social media platforms and trends 

• Proficiency with a graphic design tool such as Canva

• Reliability and organisation 

• Able to work independently and carry out tasks remotely 

• Ability to commit regular time to ensure social media accounts are active and engaging 

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class), Monday - Thursday between 16:30 and 20:30.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

We are seeking a Trustee with expertise in income generation and sustainability to
help guide the charity through its next stage of development.

You will join a committed Board of Trustees who work closely with our small
operational team. Together, we ensure that Tackle remains financially resilient,
strategically focused, and deeply rooted in the lived experiences of those we
support.

Key Responsibilities

• Contribute to the Board’s strategic oversight, particularly around fundraising andl ong-term income development.
• Support the Executive Team to explore and strengthen diverse income streams, including grants, corporate partnerships, individual giving, and trading opportunities.
• Help shape our sustainability plan as we transition from growth to consolidation.
• Champion good governance and ensure that fundraising aligns with our values and ethical standards.
• Act as an ambassador for Tackle, using your networks to open doors, raise awareness, and build partnerships.
• Attend quarterly Board meetings (online and in person) and occasional away days or events.

Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.

As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in event coordination, travel liaison, member support, or administrative logistics
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks, timelines, and communications calmly and reliably
• Clear, professional, and compassionate communication skills (written and verbal)
• Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
• Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
• Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
• Proactive problem-solving skills and sound judgement when escalating concerns
• Reliability and responsiveness during pre-event and live delivery periods
• Alignment with values of care, respect, and participant-centred delivery

Desirable / Can Be Developed

• Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
• Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
• Experience supporting vulnerable groups, community programmes, or residential retreats
• Willingness to contribute to improving systems and processes through reflection and feedback

Qualifications

• Formal qualifications not required; relevant professional, voluntary, or lived experience is valued

Main Responsibilities/ Key Duties

• Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
• Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
• Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
• Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
• Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
• Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
• Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
• Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.

What This Role Offers You:

• Practical leadership experience supporting impactful retreats and in-person programmes.
• Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
• Personal growth through service-led, community-centred work in a values-driven organisation.
• The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.

What This Role Is Not For:

• Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
• Those unwilling to work flexibly around programme timelines or respond to live operational needs.
• People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.

If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.

A Final Word
Logistics are about people, not just plans.

If you know that:

• Trust is built through clear communication, care, and reliability
• Privacy and safeguarding are essential when supporting travel and participation
• Respectful, attentive support helps people feel safe and welcomed

…then you understand the heart of effective retreat support and member travel liaison.

Volunteer Full-Stack App Developer (Remote) — GHRI

About GHRI:
Global Health Reform Initiative (GHRI) is a nonprofit organization dedicated to expanding access to healthcare through telemedicine and digital health solutions. We create mobile and web platforms that empower underserved communities with accessible medical support.

Role Overview:
GHRI is seeking a Remote Volunteer Full-Stack App Developer to support the development of our telemedicine and digital health applications. This is a fully remote role suitable for individuals looking to build real-world experience while contributing to meaningful social impact.

Responsibilities:

Develop and maintain mobile and web applications from frontend to backend.

Build clean, responsive, and user-friendly UI components.

Implement and manage backend logic, APIs, and databases.

Integrate telemedicine features, including chat and patient support modules.

Debug, test, and optimize applications for performance and scalability.

Collaborate remotely with designers, writers, and tech leads.

Ensure security, data protection, and proper documentation.

Requirements:

Experience with mobile frameworks like Flutter, React Native, or Native Android/iOS.

Strong frontend skills in React, Next.js, Vue, or Angular.

Backend experience with Node.js, Django, Laravel, or similar.

Proficiency in building and consuming APIs.

Knowledge of SQL or NoSQL databases.

Ability to work independently in a remote environment.

Interest in digital health, telemedicine, and technology for social good.

What You’ll Gain:

Fully remote volunteer experience with a global nonprofit.

Portfolio-ready full-stack app development projects.

Real exposure to building healthcare technology.

A certificate of contribution upon completion.

Job Title: IT Assistant
Location: Remote (UK-based)
Employment Type: 12 hours per week (6 Hours per Day)

About QuilomboUK

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

The IT support role is vital to the organisation, as they will have the responsibility for the maintenance of the technical appliances used in the organisation. The IT support will not be required to come in on a weekly basis, but upon request as for when it is needed. The main tasks for the IT support will be reassuring all technical appliances are updates, responding to potential breakdowns and assuring electrical safety. Technical skills are required, in addition to flexibility, as they would need to quickly respond to potential breakdowns etc.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Ensure all computers and other electrical equipment is updated.

• Ensure the safety of electrical equipment.

• Respond to breakdowns of electrical equipment.

• Assist in the functions of IT-packages.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• IT skills

• Health and Safety of electrical equipment

• Knowledge about different IT-packages

• Has ability to deliver tasks in a timely manner

• Handles difficult situations well

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you a technically skilled problem-solver ready to contribute to transformative social impact? 

Tell My Truth and Shame the Devil C.I.C. is seeking a pioneering Open-Source Platform Engineer to join our founding volunteer team. This role is central to building and maintaining the digital infrastructure that will power our survivor-led, community-owned membership ecosystem for 2026 and beyond. You will be directly shaping the systems that enable vulnerable and marginalised communities to access resources, engage safely and participate in transformative personal development.

Purpose of the role:

The Volunteer Open-Source Platform Engineer contributes to the development, maintenance and improvement of open-source software platforms that support the organisation’s mission. This role involves collaborating with developers, contributors and stakeholders to build scalable, reliable and efficient solutions while ensuring code quality, security and accessibility.

About the Role:

As our Open-Source Platform Engineer, you will design, develop, and maintain the core technology stack for our membership platform, ensuring it is secure, scalable, and aligned with open-source principles. You will work closely with the Membership Director, Technical Systems Liaison, and other team members to integrate community-facing tools, data systems, and collaborative features that support our anti-capitalist, values-led mission. This is a hands-on, impact-driven role where your technical expertise directly enables social change.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience designing, integrating and maintaining APIs, as well as managing secure authentication and data practices.
• Familiarity with cloud-hosted and on-premises system environments, including deployment and maintenance.
• Proven experience in open-source development, software engineering or systems architecture.
• Ability to clearly document technical processes, system workflows and platform architecture.
• Skilled at communicating complex technical concepts to non-technical stakeholders.
• Contributing to open-source projects or collaborative software development initiatives.
• Strong problem-solving and troubleshooting abilities to debug code, optimise performance and implement improvements.

Desirable / Can Be Developed:

• Basic understanding of open-source software principles and collaborative development practices. 
• Familiarity with at least one programming or scripting language (e.g. Python, JavaScript, Bash or similar).
• Developing knowledge of system reliability, security best practices and performance monitoring.
• A problem-solving mindset, curiosity and enthusiasm for learning new tools and technologies.

Qualifications:

• Formal qualifications are not required but desirable.
• Practical experience through open-source contributions, personal projects, study or volunteering is valued.
• Willingness to learn and complete required induction or training.

Main Responsibilities/ Key Duties

• Develop, implement and maintain the open-source membership platform and associated tools to support community engagement and organisational objectives.
• Build scalable, secure and accessible systems that facilitate user registration, content management and interactive community features.
• Build robust content management systems (CMS) to enable efficient creation, organisation, publishing and retrieval of digital content for community members and volunteers.
• Integrate third-party tools, APIs and plug-ins to extend platform functionality in alignment with organisational goals and requirements.
• Collaborate with technical and non-technical team members to understand community and organisational needs, translating them into functional and user-friendly systems.
• Provide technical guidance and insights to inform strategic decisions around system architecture, integrations, platform design and development priorities.
• Monitor platform performance and troubleshoot issues, proactively identifying and resolving technical problems to ensure smooth operation.
• Ensure documentation supports compliance and best practices, including data protection, accessibility standards and organisational policies.
• Use documentation as a tool for continuous improvement, identifying gaps, optimising workflows and refining platform usability based on feedback.
• Document technical processes, system architecture and user guides to maintain organisational knowledge, support future development and assist team onboarding.
• Contribute to the ongoing strategy for digital systems development and platform innovation, suggesting improvements, new features and best practices for long-term sustainability.
• Facilitate knowledge transfer by providing documentation that supports onboarding of new volunteers, technical contributors and staff members.

What This Role Offers You:

• The opportunity to shape the digital foundation of a pioneering C.I.C. and directly impact survivor-led and community-driven initiatives.
• Hands-on leadership experience in open-source systems design and platform development.
• Personal growth through working in an innovative, mission-driven environment tackling real-world social challenges.
• The satisfaction of contributing to a platform that empowers marginalised communities, amplifies survivor voices and builds collective culture.​

What This Role Is Not For:

• Individuals seeking traditional corporate structures, hierarchies or purely financial reward.
• Those unwilling to work within an anti-capitalist, collaborative, values-led framework.
• People expecting pre-built systems or rigid processes—this role requires creativity, problem-solving and adaptability.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to apply your technical skills to a high-impact, community-driven initiative and help build systems that empower survivors and marginalised communities, we want to hear from you. 
• Apply now and be part of creating something truly transformative.

A Final Word
Platforms enable communities to connect.

If you know that: Turn organisational needs into practical. User-friendly digital solutions support communities to connect.

Are you passionate about building safe, inclusive, and transformative communities? Tell My Truth and Shame the Devil C.I.C. is seeking a committed Community Engagement & Moderation Manager to join our founding volunteer team. This pivotal role ensures that our membership ecosystem and community spaces are welcoming, safe, and structured to empower survivors, young people, and marginalised communities while fostering accountability and collective growth.

As Community Engagement & Moderation Manager, you will lead the strategy and day-to-day management of all member-facing spaces, ensuring they operate smoothly, safely, and in alignment with our values-led, anti-capitalist mission. You will work closely with the Technical Systems Liaison, Platform Engineers, and Membership Director to implement moderation systems, engagement strategies, and support processes that strengthen participation, collaboration, and trust across our community.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in community management, engagement, or moderation across online, in-person, or hybrid environments
• Practical understanding of safeguarding principles, boundary setting, and appropriate responses to risk, harm, or vulnerability
• Knowledge of conflict resolution, ethical moderation practices, and proportionate responses to challenging behaviour
• Strong communication skills, with the ability to engage clearly, empathetically, and assertively with diverse audiences
• Demonstrated ability to handle sensitive issues with professionalism, discretion, and emotional intelligence
• Strong organisational skills, including accurate record-keeping, documentation of interventions, and tracking outcomes or trends
• Ability to balance approachability with authority, maintaining trust while enforcing community standards
• Confidence working collaboratively with leadership, technical teams, and safeguarding leads
• Commitment to inclusion, fairness, transparency, and community wellbeing

Desirable / Can Be Developed

• Competence in using digital tools, social platforms, or community management software (e.g. forums, moderation dashboards, reporting systems)
• Ability to work with engagement metrics, reports, and qualitative feedback to inform decision-making
• Experience supporting onboarding or training of members, volunteers, or staff in community guidelines and processes

Qualifications

• Formal qualifications in community development, social work, youth work, or related fields are welcome but not required; equivalent professional or lived experience is valued

Main Responsibilities/ Key Duties

• Responsible for nurturing a positive, inclusive, and well-governed community environment across online and offline spaces. Ensuring members feel welcomed, heard, and protected, while upholding organisational values, safeguarding standards, and community guidelines.
• Develop and implement engagement strategies that encourage active participation, collaboration, and a sense of belonging among members. Supporting discussion spaces, events, campaigns, and feedback mechanisms that reflect the diversity of the community and promote respectful dialogue.
• Monitoring and moderation of community interactions. Oversee online platforms and relevant offline spaces to ensure behaviour aligns with safeguarding policies, codes of conduct, and organisational values. Identifying harmful behaviour, addressing breaches proportionately, and escalating concerns in line with safeguarding and risk management procedures.
• Respond to member queries, concerns, or conflicts in a timely, professional, and sensitive manner. This involves active listening, de-escalation, clear communication of boundaries, and fair resolution of disputes, ensuring members feel supported while maintaining community standards.
• Work closely with technical and operational teams to support the implementation and effective use of moderation tools, reporting systems, and engagement metrics. Contributing to the refinement of workflows for reporting concerns, tracking incidents, and measuring participation and sentiment.
• Support the onboarding and orientation of new members, volunteers, and staff into community platforms, systems, and protocols. This includes communicating expectations, safeguarding responsibilities, and available support resources to promote confident and informed participation.
• Accurate documentation is key. Record engagement activities, moderation actions, member feedback, and emerging issues to inform transparency, accountability, and continuous improvement.
• Working collaboratively with leadership, contribute to the development and review of community policies, moderation processes, and training materials that strengthen safety, wellbeing, inclusion, and shared culture. Analyse engagement trends and feedback to recommend improvements, innovations, and preventative strategies that enhance the overall health of the community. 

What This Role Offers You:

• Leadership experience in building and sustaining safe, inclusive, and impactful communities.
• Personal growth through hands-on engagement with vulnerable and marginalised populations.
• Opportunity to directly shape the culture and systems of a pioneering, values-led CIC.
• The satisfaction of enabling community voices, supporting survivors, and fostering meaningful social impact.

What This Role Is Not For:

• Individuals seeking purely administrative work, financial reward, or traditional corporate structures.
• Those unwilling to enforce and uphold safeguarding policies and community guidelines.
• People expecting pre-defined, hands-off responsibilities—this role requires active engagement, problem-solving, and responsive decision-making.

If you are ready to lead, shape, and safeguard a transformative community that empowers survivors and marginalised voices, we want to hear from you. Apply now and become a key architect of meaningful social change.

A Final Word

Community is built on people, not platforms.
Trust grows through fairness, consistency, and care.
Privacy protects wellbeing and dignity.
Respect, empathy, and clear boundaries are what keep communities safe and connected.

Purpose of the role:

Are you passionate about using technology to empower communities and drive social change?

Tell My Truth and Shame the Devil C.I.C. is seeking a dedicated Technical Systems & Platform Liaison to join our founding volunteer team. This role is pivotal in connecting our technical infrastructure with the operational and community-facing needs of the organisation, ensuring our open-source membership platform and systems function seamlessly to support survivors, marginalised communities and emerging leaders.

About the role:

As the Technical Systems & Platform Liaison, you will act as the bridge between the CIC’s technical teams, leadership, and community members. You will ensure that digital systems are effectively implemented, maintained, and optimised to serve our mission. This is a hands-on, multi-faceted role combining strategic coordination, operational oversight, and community engagement, providing you with unique experience in systems management and collaborative leadership.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in digital platform management, IT operations, systems administration or similar roles where platform functionality and user support were key responsibilities.
• Ability to monitor system performance, identify issues and implement improvements to ensure reliability, scalability and security.
• Act as a liaison between technical teams and end-users to communicate requirements, issues and solutions effectively. 
• Ensure that technical systems and platforms operate efficiently, securely and meet organisational needs.
• Maintain the integrity, reliability and performance of organisational platforms and systems. 
• Provide guidance, training and documentation to staff, volunteers and community members to improve platform adoption and utilisation.
• Strong problem-solving and troubleshooting skills, with the ability to diagnose technical issues and propose practical solutions.
• Ability to plan, prioritise and manage multiple tasks, projects and deadlines simultaneously.
• Work closely with developers, IT staff and platform users to ensure system requirements and issues are clearly communicated.
• Degrees, diplomas, or certifications in IT, systems management, computer science or related fields are desirable but not essential.

Desirable / Can Be Developed:

• Experience or interest in working with technical systems, digital platforms or IT support environments. 
• Ability to act as a bridge between technical teams and non-technical stakeholders.
• Awareness of system integration, data flow or platform coordination concepts, with willingness to learn.

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in IT, digital systems, computer science or a related field is valued.
• Willingness to complete required induction, safeguarding or data protection training.

Main Responsibilities/ Key Duties

• Coordinate communication and workflow between technical teams (e.g., platform engineers, digital design specialists) and leadership or membership teams.
• Act as a liaison to ensure both technical and non-technical teams understand project goals, priorities and deliverables.
• Work with leadership, staff and membership teams to identify platform needs or improvements.
• Ensure implementation aligns with CIC’s objectives, standards and strategic priorities.
• Monitor system performance, user experience and platform functionality.
• Track platform usage, functionality and user feedback to identify potential issues or areas for improvement.
• Ensure system operations comply with data protection, safeguarding and security policies.
• Provide hands-on guidance on using digital platforms, tools and systems effectively.
• Maintain clear and up-to-date records of technical processes, configuration settings, workflows and platform updates.
• Implement safeguards to protect vulnerable users and sensitive organisational information.
• Provide guidance to staff and volunteers on safe data handling, secure system use and adherence to organisational policies.
• Collaborate with leadership, technical teams and stakeholders to define long-term goals and priorities for digital platforms and systems.
• Ensure that proposed developments align with organisational strategy, community needs and compliance requirements.
• Provide advice and practical support to users to minimise downtime and optimise platform use.

What This Role Offers You:

• Leadership experience in managing and coordinating complex digital systems within a mission-driven organisation.
• Personal growth through hands-on problem-solving, strategic thinking and collaborative team leadership.
• The opportunity to contribute directly to building systems that empower survivors and marginalised communities.
• The satisfaction of shaping the infrastructure and processes of a pioneering, values-led CIC.

What This Role Is Not For:

• Individuals seeking traditional corporate hierarchy, purely financial reward or rigid structures.
• Those unwilling to work within a collaborative, anti-capitalist and community-driven environment.
• People expecting pre-built systems or hands-off technical roles—this position requires active.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to use your technical coordination skills to make a real-world impact and support the creation of innovative community systems, we want to hear from you.
•  Apply now and be part of building a platform that transforms truth into action.

A Final Word
Technology is a tool to empower people. Bridge the gap between technology and people

If you know that: Keeps people connected.

This Role Is for Someone Who Knows the Old System Is Dying
You already feel it.
The corporate ladder is collapsing.
Job security is an illusion.
“Careers” built on extraction, burnout, and silence are no longer sustainable.
You are not looking for another job.
You are looking for meaning, ownership, and a future you help design.
If that’s you — keep reading.
 
About the Organisation
Tell My Truth and Shame the Devil C.I.C. is a Community Interest Company built to:

• Confront and expose the realities of CSA
• Centre survivor truth and accountability
• Support young people into economic empowerment
• Build community-owned systems, not corporate empires
• Offer Alchemical Transformation through our personal development programme

We believe in:

• Decentralisation
• Collectivism
• Open-source systems
• Love for community over capitalism
• Protecting the Truth by our Values:         

Knowledge of Self; Each one Teach One; Love as Law
We are building something new and it requires people willing to build before they benefit.
 
Purpose of the Membership Director Role
The Membership Director is responsible for building, growing, and protecting the heart of the CIC:
our membership community. Membership is not a mailing list. It is a collective of people choosing to belong, contribute, and build together.
This role shapes:

• How people enter the organisation
• How they stay connected
• How they feel valued, informed, and aligned
• How community becomes sustainability

What You Will Be Responsible For
Membership Strategy & Structure

• Design the CIC’s membership model (entry, engagement, retention)
• Shape how members move from:
  • Supporter → contributor → leader
• Align membership with donor pathways and ambassador programmes

Community Building

• Ensure members feel:
  • Seen
  • Informed
  • Included
  • Valued
• Create rhythms of communication, updates, and belonging
• Support decentralised community participation, not top-down control

Systems & Data

• Oversee membership systems (e.g. CiviCRM)
• Track:
  •  Growth
  • Engagement
  • Retention
• Work with Digital, Finance, and Social teams to ensure clean data and ethical use

Values & Culture

• Protect the integrity of the membership community
• Ensure alignment with CIC values
• Address misalignment early and respectfully
• Build community standards rooted in care, not control

Founding Responsibility

• Help design the future paid membership department
• Contribute to long-term sustainability planning
• Be a culture carrier for collectivism and shared ownership

This Role Requires
You must:

• Be able to commit grassroots full-time (we rest when the task is done)
• Be comfortable working unpaid during the build phase
• Be deeply aligned with community-led, anti-capitalist values
• Be consistent, focused, and self-directed
• Understand that meaningful change requires discipline, not vibes

ALWAYS WORKING THROUGH OUR VALUES:         
EACH ONE TEACH ONE        LOVE AS LAW        KNOWLEDGE OF SELF

You should already have experience in some of the following:

• Community building
• Membership programmes
• Customer or community experience
• Systems thinking
• Digital platforms and data
• Purpose-driven or grassroots organisations

Formal qualifications are not required.
Integrity, clarity, and commitment are.
 
This Role Is NOT for You If

• You want quick money
• You need external validation to stay motivated
• You prefer rigid hierarchies
• You are uncomfortable with responsibility
• You are only here for a title

 
What You Gain

• A founding leadership role in a growing CIC
• The chance to help design:
  • Future paid roles
  • Income structures
  • Working culture
• Deep personal transformation through meaningful work
• Real contribution to social and cultural change
• Collective success, not individual competition

As the CIC scales, this role is expected to evolve into a paid senior leadership position, shaped by those who built it.
 
A Final Word
We are not offering security.
We are offering possibility.
We are not promising ease.
We are building truth, structure, and collective power.
If you know the old world is ending and you want to help build what comes next - this role is for you.
 

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

Bath Area Play Project are passionate about every child's right to play and enabling children to thrive. We are looking for a Chair of our small Trustee Board to support our vision and ethos, enabling the continuation of our support services for children and families, leading strategic oversight and ensuring we are resilient for change.

Our volunteer Trustees meet early evening, every 6 - 8 weeks, alternating in person in Bath and online. They are responsible for ensuring we are compliant with operational management delegated to the Director and other staff, allowing them to focus on governance and strategic decision making. Trustees support the staff to be the most effective they can be in their various roles through good knowledge and understanding of regulatory and legal frameworks.

Perhaps you have or are involved at a senior level in a Charity, have skills such as Marketing, Business or Early Years which can be used to help BAPP develop services for children and families.

BAPP provide a range of services including an Ofsted registered Nursery & Pre-school, Ofsted registered Holiday Playschemes for disabled children and those with additional needs, Children & Family Support, Alternative Provision for children with SEND and our long standing Community based Family Playdays. More information is available on our website  

As we work with vulnerable children, Trustees are required to have an Enhanced DBS and to register as one of our Trustees as part of our Ofsted registration. There are 8 Trustee Meetings each year, alternating in person in Bath and online which includes our AGM. Other commitments in addition can include attending events, representing BAPP, supporting with recruitment/staffing and policy review. 

For further information or if you have any questions, please get in touch.

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.