48

Customer service volunteer volunteer roles in jarrow, tyne and wear

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Unify Giving, Remote
Unpaid role, expenses not paid
Posted 3 weeks ago Apply Now
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Page 4 of 4
Remote
Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

  • Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
  • Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
  • Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
  • Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
  • Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
  • Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
  • Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

  • Passion for addressing homelessness and supporting vulnerable individuals
  • Excellent communication and interpersonal skills
  • Ability to explain technology in accessible, non-technical terms
  • Self-motivated with the ability to work independently
  • Experience in the charity sector, social work, or community engagement (desirable but not essential)
  • Understanding of homelessness issues and challenges in the UK (desirable)
  • Reliable access to transportation for partner visits when needed
  • Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

  • Virtual meetings with potential and existing charity partners
  • Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
  • Regular check-ins with the Unify Giving team

What You'll Gain

  • Make a direct impact on addressing homelessness and supporting vulnerable individuals
  • Develop professional skills in partnership building, communication, and the charity tech sector
  • Gain insight into innovative solutions to social problems
  • Be part of a passionate, mission-driven team
  • Receive training and support from Unify Giving
  • Opportunity to build your professional network across the charity sector
  • Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

  • London
  • Newport
  • Manchester
  • Bristol
  • Brighton & Hove
  • Edinburgh
  • Cardiff
  • Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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Posted by
Unify Giving View profile Organisation type Non Charity Employer Company size 11 - 20

Connecting donors directly with individuals expriencing homelessness.

Unify Giving logo Play
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Posted on: Friday, 28 March 2025
Closing date: 18 June 2025 at 20:02
Tags: Communications, Fundraising, Business Development, Retail / Sales, Operations, CRM, Homelessness, Partnerships, Procurement, Community Fundraising, Corporate Fundraising, Individual Giving, Major Donor, Digital Fundraising, Grants