Charity Shop Volunteer Volunteer Roles
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time.
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop.
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
The client requests no contact from agencies or media sales.
Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families. Our Furniture Assembly Volunteers support by constructing and taking apart flat pack furniture, beds and other large items of furniture. Full training will be provided for this hands-on position.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too), 9am to 5pm. You can volunteer the hours that suit you, but ideally we’ll need you to volunteer for at least 3 hours per week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with likeminded people and make new friends
- Boost your CV Opportunities to progress to other roles
Am I right for the job?
- Able to build flat pack furniture
- Be organised and methodical
- Able to work within timeframes for customer assembly requests
- Willing to flag any defects or spare parts needed when constructing furniture
- Able to carry out minor repairs on donated goods
Full training will be provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Retail & Furniture Assembly Volunteers - A New Volunteer Opportunity in Acorns Children's Hospice Superstore in Chelmsley Wood - opening in September
Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Chelmsley Wood shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
Additionally, we are looking for empowered Furniture Assembly Volunteers. In this hands-on role, you will assist with constructing and dismantling flat-pack furniture, beds, and other large items. Don’t worry if you’re new to this—full training will be provided!
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too), 9am to 5pm. You can volunteer the hours that suit you, but ideally we’ll need you to volunteer for at least 3 hours per week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with likeminded people and make new friends
- Boost your CV Opportunities to progress to other roles
Am I right for the job?
- Able to build flat pack furniture
- Be organised and methodical
- Able to work within timeframes for customer assembly requests
- Willing to flag any defects or spare parts needed when constructing furniture
- Able to carry out minor repairs on donated goods
Full training will be provided
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Sheldon shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Aldridge shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
We are lookinfgfor Tin Coordinator in Ledbury
Tin Coordinators are responsible for placing, collecting and replacing collection tins in their local area. This involves going into local businesses (e.g. shops, restaurants, bars) that already have our collection tins approximately every six months to check if the tin is full and replacing it with a new one. Additionally, we would like you to continually be on the look out for new venues who may be willing to have a tin. You know your local area best so are perfectly placed to find new venues!
How much time will it take?
Being a Collection Tin Coordinator is a flexible role and requires relatively low commitment. You can place tins whilst out and about walking, socialising, and running your regular errands. Each tin can stay at a location for at least six months before it will need replacing, and you will only be asked to work with tins in your local area so there is no travelling time.
Am I right for the job?
Responsible? There are forms to be filled in and procedures to be followed when handling money
Trustworthy? The money collected needs to be safely brought back to Acorns
Confident? You must be prepared to go into all sorts of establishments to request tin placements
Friendly? You will be representing Acorns in the local community
Why volunteer at Acorns?
To help a local charity
To make a difference in your local community
To connect with likeminded people and make new friends
Boost your CV
Opportunities to progress to other roles
All training will be provided
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Do you want to make a real difference to Scope, the disability equality charity, and our income?
Do you like talking to people and helping with queries?
Do you have a couple of hours a week to support our charity shop?
You might like our customer service role!
About this role
You will be vital to the work of your local Scope shop, as one of the first faces customers see!
You will receive training on serving our customers and taking payments and making Gift Aid donations. This makes a real difference to our income and the number of disabled people we can support.
Your role may include:
- using the till and cash handling
- welcoming and supporting customers
- helping to display stock and window dressing
- preparing goods for sale
- tidying and cleaning the shop
When and where
You will be in our Scope Gosforth shop at Unit 29 Gosforth Shopping Centre, Gosforth, Newcastle, NE3 1JZ. We are flexible on the times you would like to volunteer. We’d love your help for as little as 1 hour a week, but if you can give more time that would help us even more.
Who we’re looking for
We welcome anyone who is friendly and passionate about disability equality!
Some volunteers want to learn more about charities or about retail. Others want to make a difference to the lives of disabled people. Other volunteers are interested in our training and development opportunities. Some people join us to meet new people and make friends. Sometimes people want to help a charity shop they like shopping in, while also getting a discount in the shop!
We particularly welcome applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.
Skills and experience you can gain
- teamwork
- customer service
- till operation
- retail skills
- communication
- stock preparation and management
- health and safety
- valuable experience for your CV
- experience of a large, national disability charity
What we can offer you
- introduction to scope
- demonstration of your tasks
- training courses, in person and online
- personal development opportunities
- support and regular catchups from a dedicated manager
- agreed travel expenses- All volunteers can claim travel expenses if they work a 4 hour shift or more
- adjustments to make the role accessible for you
- work experience for your cv
- a work reference
- 20% discount in your scope charity shop
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. We expect all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Trustee Vacancy
Care Ashore is a charity with a proud history. Since the 1920s Care Ashore has offered independent living accommodation, respite breaks and support to seafarers in need. Uniquely situated on a 260-acre estate in Surrey, Care Ashore provides accommodation for merchant seafarers and former members of the Royal Navy, the Fleet Air Arm, those who have worked on British Fishing Fleets and others with a maritime link.
With around 60 current beneficiary residents, the charity offers accommodation in purpose-built properties and helps to fund the support provided to beneficiaries with the commercial activities of the estate.
Following a recent recapitalisation and the appointment of a new CEO, Care Ashore is well positioned to improve the quality of the accommodation offered, enhance services delivered to beneficiaries and expand on commercial opportunities on the estate.
The current Board has a mix of backgrounds and experience but wishes to strengthen the diversity further to ensure the needs of those they serve, along with the wider community are met. There are currently 3 board vacancies and ideal candidates will bring to the board experience in one or more of the following areas:
· Finance
· Property/ Surveying/ Development.
· Health and safety
· Maritime Industry/ Seafaring background
We are looking for someone who is committed to the work of the Charity sector; understands good governance; and has strategic vision combined with independent judgement.
If this challenge appeals to you, and you share our enthusiasm for providing excellent housing to people in need, then we are keen to hear from you.
Further Information
The position is unremunerated (reasonable expenses paid) and there are 6 board meetings per year with the option to attend in person or remotely.
In addition to board meetings, the successful candidate will be expected to attend Care Ashore’s AGM; strategic away day; and committees.
If you believe you can contribute and would like further information, please get in touch
The deadline for applications is Sunday 29th September.
The client requests no contact from agencies or media sales.