Charity Shop Volunteer Volunteer Roles
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Bromsgrove shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Help us to save the Children's Hospice Grant: Click here to find out more
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We are looking for someone with a passion and interest of jewellery, including costume jewellery. We get lots of donated goods such as gold / silver / designer. We would need a volunteer to clean, price accordingly, possibly research and merchandise our shop floor.
What will I be doing?
Accepting donations from the public
Cleaning, researching and pricing goods
Putting goods on display in the shop
Displaying jewellery on the shop floor ensuring the items are rotated regularly to increase sales
Maintaining high levels of shop standards, presentation and cleanliness
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Strong customer service skills
A really keen eye for detail
Passion for Jewellery
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
Please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.
What will I be doing?
Speaking with customers, making them welcome and answering questions
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Supporting the Shop Manager in carrying out shop security procedures
Promoting awareness of the charity and the services that we provide.
What skills do I need?
Strong customer service skills
A really keen eye for detail
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for busy Our One Stop Shop. We are looking for a reliable and organised volunteer to assist us with meeting and greeting our Service Users upon arrival. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children.
About the role
The Bexley One Stop Shop offers a range of advice all under one roof to help victims of domestic abuse. The service is open every Wednesday from 11am to 4pm at Central Library Bexleyheath. Services include legal representation, domestic abuse specialist support, plus other agencies, all offering advice on issues concerning domestic abuse. No appointment is required and all advice is free to anyone visiting the One Stop Shop.
We are looking for friendly and diligent individuals to join our services and help us make a difference. You will be supporting the team to complete initial paperwork, and guide service users to our IDVA’s (Independent Domestic Violence Advisors) and other services available on the day.
Who are we looking for?
The ideal volunteer will have:
- Excellent communication skills.
- Excellent organisation skills.
- The ability to be empathic to the Service User’s needs.
- A non-judgmental approach.
- The ability to maintain confidentiality in all matters relating to the organisation.
What can you gain from this opportunity?
As part of this role, you will have the opportunity to:
- Enable service users to access valuable support that assists in their journey towards safe, independent lives, free from abuse.
- Contribute and support a busy and diverse team.
- Play a pivotal role in delivering services.
- Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.
- Work as part of a feminist organisation.
We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 2 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.
How to apply
Please read the Volunteer Role Description before you attempt to fill out the application form. Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for. Please complete the Volunteer Equality Monitoring Form which can be found on our website.
Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.
Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
Volunteer with us! - New Volunteer Oppportunity in Acorns Children's Hospice Superstore - opening in Tewkesbury!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our brand new Tewkesbury superstore shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between.
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Replenishment and Merchandising Volunteer - Barnt Green
The Role
Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families. Our empowered Replenishment and Merchandising Volunteers support the team by replenishing stock on the shop floor and by merchandising it in an eye catching and engaging fashion.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too), 9am to 5pm. You can volunteer the hours that suit you, but ideally we’ll need you to be available for at least 3 hours per week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with like minded people and make new friends
- Boost your CV
- Opportunities to progress to other roles
- All training will be provided
Am I right for the job?
For this role, you'll need to:
- Be welcoming and friendly
- Have a good eye for merchandising
- Be a team player that thinks of others
- Be sensitive to the needs of our customers/donators
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help process our stock donations ready for the shop floor.
What will I be doing?
Accepting donations from the public
Sorting through donation bags
Hanging, ticketing and steaming stock
Cleaning and processing non-clothing stock
Maintaining high levels of stock room standards
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Promoting awareness of the charity and the services that we provide
What skills do I need?
A really keen eye for detail
An interest in one of our product areas
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop.
How do I apply?
If you would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help sort, value and display our vinyl and media donations in our shops to help turn them into cash.
What will I be doing?
Sorting through our media (CD/DVDs/Vinyl) donations and pricing them ready for sale
Researching interesting vinyl online on sites such as Discogs, eBay and Amazon to value them for sale in the shop
Displaying the media on the shop floor ensuring stock is rotated regularly to increase sales
Enlisting help from local auction houses when needed
Speaking with customers, making them welcome and answering queries
Promoting awareness of the charity and the services that we provide.
What skills do I need?
It’d be great if you have some knowledge of or interest in vinyl/media and know what to look out for when valuing.
A really keen eye for detail and ability to cross reference items across a number of websites to provide the most realistic valuation
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
Ability to use computer for research
You may need to handle bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form. All we ask is that you give the same hours each week and that you let us know as soon as you can if you’re not able to make it. This’ll help us to plan our week.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.
Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
You’ll be based within your local Tenovus Cancer Care shop.
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home a such an assortment of wildlife.
We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.
By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
About You
Who are we looking for?
This role would suit you if:
- Have an enthusiastic and friendly manner
- Have an eye for detail and creativity
- Excellent verbal communication skills
- A confident attitude and / or experience in successful face-to-face contact with the public
- Commitment to excellent customer service
- Are happy using a computer/till
- Like working in a busy environment
- An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help process our stock donations ready for the shop floor.
What will I be doing?
Accepting donations from the public
Sorting through donation bags
Hanging, ticketing and steaming stock
Cleaning and processing non-clothing stock
Maintaining high levels of stock room standards
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Promoting awareness of the charity and the services that we provide.
What skills do I need?
A really keen eye for detail
An interest in one of our product areas
Ability to work on your own initiative and as part of a team
Ability to communicate effectively with other members of the team and customers.
How much time do I need to commit?
We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
The chance to gain experience of helping Wales’ leading cancer charity.
Where will I be based?
In your local Tenovus Cancer Care shop.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.
The client requests no contact from agencies or media sales.
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Bromsgrove shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Why am I needed?
Our shops depend on a regular supply of quality donated stock. As some shops receive more donations than others, we need drivers to move stock between our shops to ensure they are all fully stocked.
Our fantastic supporters rely on stock donations being collected from their door when they are unable to bring it to us. Here at Tenovus Cancer Care we receive donated stock in many different ways, and this includes us collecting stock from supporters at their front door and picking up collections from local business partners.
All of this vital work needs to happen for us to raise more money to help cancer patients and their families.
What will I be doing?
Dependant on your volunteer location, duties may include but may not be limited to:
Predominantly assisting the Retail team in moving stock between shops
Taking this donated stock to shops and to the Warehouse
Delivering donation bags to homes in selected areas and collecting the full bags on an agreed day
Collecting donations at businesses where our ‘Donation Stations’ are located
Offering feedback to the Retail team on how to improve the collections service.
What skills and qualities do I need?
An enthusiasm for the work of Tenovus Cancer Care
A good level of fitness and enjoy being outside
Good communication skills to be able to respond positively with any queries from members of the pubic
Reliability, honesty and like helping as part of a team
This role would suit a proactive and outgoing person who enjoys meeting with others
The ability to drive and have a good size car or van is essential for the driving role if based at one of our shops. You will need to check with your car insurers that you are insured for business use before starting with us (this can usually be arranged at no extra cost) and your driving licence and business insurance will need to be checked before you can start.
How much time do I need to commit?
This can be discussed with the Retail team and hours are very flexible to fit around you – please note on your application how much time you can give.
What support and training will I be given?
A dedicated member of staff will be on hand to offer you advice, support and guidance in your role.
What benefits can I expect?
You’ll be making a real difference to the lives of people with cancer in your local area
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
Reasonable expenses will be reimbursed in line with organisational policy
The enjoyment of meeting new people and being part of both our Retail Team and Wales’ leading cancer charity.
Expenses can be claimed back
Where will I be based?
You’ll be based at one of our Tenovus Cancer Care shops across Wales and England, with regular travel around agreed areas. You must have access to your own vehicle.
How do I apply?
If you are aged over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.