Advice and information volunteer volunteer roles in harlesden, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trailblazers’ mission is to reduce re-offending and inspire new futures and the charity has been providing mentoring services to people in prison since 1998. We provide support to men between the ages of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their community for up to 12 months.
In London, services are delivered at HMP Brixton and HMPYOI Isis. We are looking for volunteer mentors who can spare half a day per week to support young men to change their life by acting as an inspirational role model and helping with goal setting. Mentoring sessions usually last 1 hour per week; allowing enough time for travel and liaising with Trailblazers staff will take about half a day.
Your support will help a young man to reconnect with his own community, friends and loved ones, go into education, training and employment, and to give a person a sense of hope for the future. As a charity we are reliant on volunteers; with your help we can continue to support people in prison to make and change to their lives, their family and wider society. We welcome all skill sets within Trailblazers as we work with a diverse group of men, all we ask if you have a genuine passion for social change and that you can commit to at least 1 young man for up to 12 months, so they have a consistent person in their life - something that some of our mentees have never had. The national average re-offending rate for a person leaving prison is up to 55%, the rate for those who have a Trailblazers mentor is lowered to 9%.
We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, underrepresented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.Out of pocket expenses are covered as well as training to equip you for your role. More information and the application form can be found on the website.
Role activities:
• To provide a positive role model for people in prison and in their own community, to be empathic and to have a desire and commitment to support people to fulfil their potential.
• To attend and participate fully in the initial and ongoing mentor training.
• To attend group support/supervision meetings and review performance within mentoring relationships.
• To complete mentoring session notes relevant to the mentoring service for monitoring purposes.
• To take part in introductory meetings with mentees and set ground rules and boundaries.
• To report safeguarding concerns immediately.
• To follow relevant policies and procedures.
• To perform your role in line with the aims of the organisation.
• To meet with and actively develop a supportive relationship with mentees.
• Be prepared to travel and undertake visits for mentoring sessions.
• To make the necessary practical arrangements to meet the mentee on a weekly or fortnightly basis.
• Assist the mentee to celebrate their achievements.
• Support the mentee to meet identified goals.
• Develop an understanding of the role, responsibilities and boundaries of a volunteer mentor.
• Be committed to the project for a minimum of 12 months.
• Regular communication with Trailblazers staff in support of your mentee.
Skills/behaviours/knowledge required:
• Knowledge of the criminal justice system and challenges faced by mentees (Desirable) full training will be given.
• Awareness of own professional boundaries and the ability to report any concerns within the mentoring relationship that could be pertinent to risk to the mentee, or to others.
• To be an advocate for a mentee and to actively seek opportunities for mentees for resettlement back into their own community in conjunction with Trailblazers staff.
• To be non-judgmental, focus on the person rather than the offense.
• Professional but relatable with strong communication skills.
• Awareness of adversity and how to overcome barriers to build a supportive network around the mentee.
• Basic IT skills.
• Be able to take advice and guidance from Trailblazers staff.
Criteria:
• Over 21.
• We encourage applications from those with lived experience of the Criminal Justice System but you must be off licence for a minimum of 12 months, and not in crisis yourself.
• You cannot apply to a project if you have been a resident in the same prison yourself.
• A good level of fitness to able to move around a prison at fast past that does include stairs
• Due to security checks at the prison you must be a British citizen.
• Not committed an offense where you are barred from working with vulnerable adults or children.
• Live within a 30-mile radius from the prison at which you would like to volunteer.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.

The client requests no contact from agencies or media sales.
Are you an experieniced Nutritionist? Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We're looking for an experienced nutritionist to help us design a catalogue of recipes that help reduce anxiety and in turn improve mental health.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2-4 hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service or in receipt of benefits, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You don’t need to be a healthcare expert or have all the answers.
You just need to be a good listener, show up with kindness, and be willing to offer your time.
Marie Curie is looking for caring, everyday people to join our Community Companion team. You’ll be part of something truly meaningful - offering support to people in their final stages of life, and to the loved ones around them.
What’s a Community Companion?
Being there for someone when it matters most. This might be visiting someone in their home, offering a chat and a cup of tea, swapping stories and talking about what's happening locally, or just being a calm presence.
You will never be asked to do anything you’re uncomfortable with and you will receive training and support from the Marie Curie team to support you in your Companion role. You’ll also meet a team of like-minded volunteers who are all in it for the same reason: to help others and feel connected to something bigger.
What Will You Actually Do?
- Provide emotional comfort and conversation - just being present matters.
- Share helpful information or point people to local services or resources available.
- Support family members or carers, before and after bereavement.
- Help people express their wishes for care, in their own words.
- Be a calm, steady presence in what can feel like a chaotic time.
No Medical Background Needed - Just These Qualities:
- You’re friendly, patient, and a good listener
- You’re open-minded and non-judgmental
- You’re emotionally mature and can handle sensitive topics
- You’re reliable and can commit 3 hours each week
- You’re comfortable using email and completing a short report each visit
What You’ll Get in Return:
- A sense of real purpose and the chance to make a lasting difference
- A welcoming volunteer team and a strong support network
- Ongoing training, development, and guidance
- Recognition and appreciation for the time you give
- Out-of-pocket expenses covered
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we will invite you for an informal chat (online, over the phone or in-person), and walk you through the next
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER PUPPY SOCIALISER
Have you got space in your life for a future life changer? Become a Volunteer Puppy Socialiser and support our life changing work
Could you be the first step in a pup’s incredible journey? As a volunteer puppy socialiser, you’ll welcome a Dogs for Good puppy into your home, teaching them the basics, giving them plenty of love, and preparing them for their important role ahead. It’s rewarding and guaranteed to leave a lasting impact.
The role of the Puppy Socialiser is to ensure that the Charity’s puppy has a good foundation before it starts its training to become part of one of our services. As a Puppy Socialiser you will be required to take on a puppy and have them living in your home for 16-18 months. You must have the time and commitment and be physically able to provide basic obedience training, socialisation and appropriate exercise required for a young dog. To enable you to carry out this role, most equipment will be supplied by the Charity.
More information regarding this incredibly rewarding volunteer role can be found in the attached Volunteer Puppy Socialiser Role Description or on our website.
We’re always looking for Volunteer Puppy Socialisers in the following areas to help raise and nurture our future life-changing dogs:
Bristol
Cheshire
Gloucestershire
Lancashire
Northamptonshire
Oxfordshire
Warwickshire
Wirral
This is a rolling recruitment, but we are particularly keen right now to find Volunteer Puppy Socialisers in Bristol, Cheshire, Gloucestershire, Lancashire and Wirral.
We look forward to hearing from you if you think this rewarding volunteer role is the one for you!
We bring people and dogs together to make life possible.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be a part of the elimination of viral hepatitis?
Operating since 2001, The Hepatitis C Trust (HCT) is the only national UK hepatitis C charity. It is a peer-led and peer run organisation; most of its board, staff and volunteers have been affected by hepatitis C. Alongside the delivery of a national peer support programme we lobby and educate policy makers and raise awareness to ensure hepatitis C stays on their agenda and we reach elimination.
We are routed in lived experience…Our Peer delivery model is at the core of everything we do.
Our mission is to see the elimination of hepatitis C as a serious public health issue by 2030.
As a Trustee at The Hepatitis C Trust with a focus on the Treasurer role, you will play a vital part in ensuring the financial stability and integrity of The Hepatitis C Trust.
The role of the treasurer
·Oversee the charity’s financial management and reporting, ensuring transparency and accountability.
·Work closely with the CEO and Board to develop a long-term financial strategy.
·Ensure compliance with charity finance regulations and best practices.
·Contribute to financial reports to the Board, making complex information accessible and actionable.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What’s involved?
-
Write & design a branch/group newsletter
-
Compile the newsletter with contributions and support from volunteers, members and local partners
-
Organise the distribution of the newsletter to all local members
-
Contribute to the national volunteering newsletter
This role will suit me if I:
- Have good writing skills
-
Am creative and have good attention to detail
-
Have good organisation and communications skills
-
Have good computer skills
What’s in it for me?
-
Enhance your writing, communication and editing skills
-
Become part of a friendly and dedicated team
-
Make a positive impact to the lives of people affected by MND
-
Get access to a range of learning opportunities
How flexible is the role?
The Newsletter editor will work for approximately 2 hours a week and attend on average 12 committee/planning meetings a year, plus adhoc meeting with MND Staff and volunteer group Leaders.
What sort of training/induction will I receive before starting?
You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training and mentoring. The training programme will also include experiential and reflective learning.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.
Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are:
-
People Coordinator
-
Volunteer Engagement Coordinator
-
Referrals Coordinator
-
Training Coordinator
Key tasks and responsibilities
-
Track the attendance of all volunteers.
-
Maintain friendly relationships with caseworkers.
-
Be the first point of contact for queries from volunteers and signpost to the relevant team/person.
-
Support the accessibility needs of volunteers attending in person or online.
-
Organise socials for the organisation.
-
Feedback volunteer experiences to the management team.
-
Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers.
-
In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as the Volunteer HR and Volunteering Manager at SUNSHINE!
Are you a proactive HR professional with a passion for volunteer engagement and community empowerment? SUNSHINE—a dynamic start-up charity on the brink of registration—is calling on you to shape a vibrant volunteer culture. As our Volunteer HR and Volunteering Manager, you’ll be the heartbeat of our team, driving everything from recruitment to retention and ensuring that every volunteer feels inspired to make a difference.
About SUNSHINE
At SUNSHINE, we believe that every connection has the power to transform lives. Our mission is to combat loneliness and build resilient, joyful communities through innovative initiatives. As a grassroots charity ready to launch, we’re laying the groundwork for a future where everyone feels seen, supported, and connected.
Your Role as HR and Volunteering Manager
In this pivotal volunteer role, you'll be instrumental in crafting and nurturing our team's spirit. Working closely with our leadership, you’ll develop and implement HR strategies to build, manage, and empower our volunteer community. Your responsibilities include:
-
Volunteer Recruitment: Design and execute creative strategies to attract a diverse, dedicated pool of volunteers who are as passionate about our mission as you are.
-
Volunteer Onboarding & Training: Develop comprehensive induction programs and training sessions that ensure every volunteer feels equipped, welcomed, and valued.
-
HR Policy Development: Craft and refine pioneering HR policies that support a culture of inclusivity, fairness, and excellence within our start-up environment.
-
Team Engagement & Support: Foster an environment that nurtures collaboration and celebrates each volunteer's contribution, ensuring ongoing satisfaction and retention.
-
Performance & Development: Implement processes for regular feedback, recognition, and continuous professional growth, ensuring our team is constantly evolving.
-
Strategic Collaboration: Partner with our leadership to align HR directives with our operational ambitions, establishing a foundation that propels SUNSHINE’s mission forward.
What We’re Looking For
We’re seeking an enthusiastic and resourceful leader who:
-
Has a solid background in HR, volunteer management, or a related field, ideally with experience in dynamic, start-up, or non-profit environments.
-
Excels in communication and interpersonal skills, with a proven track record of engaging and inspiring diverse teams.
-
Possesses a creative mindset and the ability to develop innovative strategies tailored to a mission-led organisation.
-
Demonstrates a passionate commitment to social impact and believes in the transformative power of community.
-
Is adaptable, resilient, and eager to shape and evolve HR practices in sync with a rapidly growing charity.
Why Join SUNSHINE’s HR and Volunteering Team?
Stepping into this role isn’t just about managing volunteers—it’s about setting the stage for a movement. With your dedicated leadership, you will:
-
Empower Change: Build a robust and compassionate volunteer network that is the backbone of our mission to illuminate lives.
-
Shape the Future: Establish HR frameworks that ensure sustainable growth, guiding SUNSHINE from its start-up phase into a legacy of social impact.
-
Grow and Evolve: Enhance your skills, explore innovative HR strategies, and forge lifelong connections in a collaborative, purpose-driven environment.
-
Create Meaningful Impact: Experience the satisfaction of knowing that your efforts enable transformative community projects and bring hope to those in need.
If you’re ready to channel your HR expertise into a role that blends strategic innovation with heartfelt volunteer engagement, we invite you to join us. Let’s build a thriving, supportive community together—one where every volunteer feels valued and every action drives lasting change.
Welcome to SUNSHINE—where every contribution lights the path to a brighter, more connected future!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to work at the frontline of suicide prevention?
At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.
Volunteer Befrienders are key to Maytree and work alongside Lead Befrieders to provide an open and containing space for people who are feeling suicidal. Befriending is as its sounds: sitting alongside our guests as a compassionate, confidential, and non-judgemental friend. Through active listening and human warmth our volunteers enable our guests to explore their feelings and their options in their own way and in their own time. This face-to-face support is not therapy; it is about being calm and committed and not afraid of difficult subjects, including suicide.
To fill a gap in services for the acutely suicidal. Offering brief stay crisis support and engagement with non-medical, compassionate Befrienders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting volunteers to be part of our Governance team. The Data Protection Consultant will be responsible for overseeing the clinic's use of data and legal obligations under GDPR, maintaining high standards throughout. They will respond to the Governance and Compliance Manager.
We are a forward-thinking advice and support charity for the Trans Community. As we continue to grow, we are seeking a Data Protection Consultant to consult on our data protection procedures to ensure we are compliant with all regulations relating to data privacy. The Data Protection Consultant will play a pivotal role in guiding our clinic through the data protection processes.
This senior consultancy position will involve overseeing the clinic’s data protection policies and procedures, ensuring best practices are followed, and fostering a culture of compliance. You will work closely with senior leadership to develop strategies for growth while safeguarding the clinic’s data protection.
This is an exciting opportunity to lead a growing legal clinic through a pivotal stage of development. You will play a key role in shaping the future of the clinic, ensuring it meets the highest professional standards while contributing to a meaningful cause.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marmalade Connections is a time-limited, one-to-one project covering most of the South West. Based on the enabling/empowering social prescribing model, trained volunteers make weekly calls to project members for up to 15 weeks, focusing on their specific needs and interests. The project supports those in our community who are the most socially isolated, and who experience chronic loneliness (feeling lonely all or most of the time).
Marmalade Connections is not a 'befriending call project'. These conversations lead to volunteers signposting the project members to local social activities and community support, to improve their social connections long term.
As a Marmalade Companion Volunteer, you will support one or occasionally two of our project members (the people we support) for a period of up to 16 weeks. The role involves phoning a matched member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities. You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community.
We exist to help create a society where we recognise that loneliness exists and support each other to make new connections
The client requests no contact from agencies or media sales.
The Night Stars is a volunteer night-safety initiative run by Westminster City Council. The program aims to provide a welcoming place for all and collaborate to ensure that Westminster’s nightlife remains a safe, inclusive, and enjoyable experience for residents and visitors alike. Volunteers are there to help anyone who finds themselves in a vulnerable situation, whether they need water, someone to talk to, or a safe place to sober up. It is delivered across the West End, and focuses on areas such as Soho, Piccadilly, Leicester Square, and Embankment, and operates on Fridays from 19:00 pm to 04.00am.
This is great opportunity for students to gain volunteer experience and key skills necessary for future success. We have many volunteers, and it is a wonderful way for them to make friends and new connections, as well as learn more about London's night-time economy.
The role is highly flexible, but your aim will be to:
- Act as an ambassador for the night-time economy and interact with visitors and local businesses to create a safe and enjoyable experience.
- Provide information, advice and practical support to visitors and vulnerable people
- Signpost people to support services if required.
- Be part of the wider strategic partnership in the area which is supporting and protecting visitors. In other words, interacting with emergency services such as the police, ambulance services, BIDS, and council enforcement staff, to ensure that Westminster remains safe.
- Look after those who are unable to keep themselves safe, and support them to get home without coming to harm
During patrols, volunteers may engage with:
- Intoxicated or Lost Individuals in need of assistance
- Victims of Crime, such as theft and assault
- Individuals in Need of Emotional or Mental Health Support
- Venue Security and Emergency Services
- Council Enforcement Staff, such as City Inspectors or Anti-Social Behaviour Officers
Skills Required
- Empathy for the needs of vulnerable people.
- Excellent team player.
- Outgoing, friendly, and positive character.
- Good communication skills.
- Able to use your own initiative but able to ask for help when needed.
- Willing to work unsociable hours.
Training and support
- Alcohol and Drugs Awareness: Handling intoxication situations.
- Conflict Resolution: Managing aggression.
- Adult and Child Safeguarding: Ensuring safety and protection.
- Women’s Vulnerability Awareness: Intervening in vulnerable situations.
- Anti-Sexual Harassment: Preventing and addressing harassment.
- Communication: Effective interaction techniques.
- Emotional Support: Assisting distressed individuals.
- First Aid: Basic emergency medical skills.
- Equipment Use: Proper handling and operation.
- Counter Terrorism: Guidance on safety procedures.
- Employee Assistance: Access to the council's support services.
These trainings ensure that volunteers are well-prepared to handle various situations effectively and safely.
Benefits to volunteers
- The satisfaction of knowing that you are making a difference to vulnerable people.
- Building self-confidence and the ability to work flexibly.
- Ability to undertake specific training and gain experience of supporting the vulnerable and conflict resolution.
- Opportunity to meet new people and learn more about London’s night-time economy.
- Working as part of the team and wider strategic partnership for the night-time economy.
- Offers great experience to anyone considering a career in the social sciences, health or social care, medicine, public engagement, crime prevention or a career that requires effective communication, dynamic problem solving, and teamwork.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MS Society all our activities and services are shaped by our MS community – people affected by MS, volunteers, staff and other experts.
We involve our community in every level of shaping our work – from consultation and engagement, to decision-making and insight groups. That’s how we make sure we meet the needs of our whole community and that what we do works for everyone.
We are looking for Co-production Champions so they can raise awareness about principles of involvement and co-production within the MS community, so that members of our Community can help us to ensure that co-production is at the core of all our activtites.
In this role you will:
represent our MS community
engage with and influence decision makers
inspire people to get involved by delivering presentations at events
and make sure our community’s voice is heard.
The Housing and Welfare team is a fast-paced team which works to make sure that all of our clients have safe and comfortable accommodation and are able to access any benefits to which they are entitled. People seeking asylum are restricted in the benefits they can access, if any, and their legal status determines whether or not they can engage in employment and what statutory accommodation is available for them, so the Housing and Welfare team is vital in helping HBF’s clients to navigate this system. People recently granted refugee status and those who have experienced exploitation are also at high risk of destitution, homelessness and unsuitable accommodation.
As a very busy team, our casework volunteers are invaluable, supporting the staff team on anything from liaising with statutory bodies and voluntary agencies, to drafting grant applications for individual welfare needs. To be able to meet the enormous demand for welfare and housing support, we ideally need to have volunteer support throughout the week.
Main tasks and activities
· Assisting clients to access asylum support, community care, housing, mainstream benefits, charitable support (etc.), within the remit of prevention of homelessness and destitution;
· Maintaining contact with clients within the remit of prevention of homelessness and destitution;
· Liaising with statutory bodies (Asylum Support, DWP, local authorities), solicitors and voluntary agencies to ensure client needs are met;
· Referring clients internally and externally as appropriate for specialist help with issues that fall outside the remit of the housing and welfare casework service, including health/therapeutic services, referrals to immigration/housing/community care solicitors;
· Maintaining accurate and timely client records and follow-up work;
· Other administrative duties as required, including database management and filing.
Skills and experience needed
· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation;
· A demonstrable empathy for our vulnerable clients, including people seeking asylum, refugees and survivors of torture and trafficking;
· Some knowledge of the challenges facing vulnerable clients including people seeking asylum, refugees and survivors of torture, trafficking;
· Some experience in a casework and/or advice role;
· Some knowledge of the rights and entitlements of people seeking asylum and refugees;
· Some knowledge of mainstream benefits, housing, social care;
· Ability to keep up to date with legislation, case law, policies and procedures relating to welfare, housing and immigration;
· Punctual, reliable and self-motivated;
· Able to commit regularly (ideally same day each week)
· Awareness of confidentiality/data protection;
· Excellent communication and interpersonal skills;
· Excellent organisational skills and ability to manage own time and workload, and to prioritise a range of competing demands;
· Excellent IT skills including the use of databases, email, word processing;
· Flexibility and willingness to undertake other duties as required.
What you will get out of the role:
· A better understanding of UK processes and systems which concern people seeking asylum and refugees (including asylum support, homelessness, welfare benefits, local authority support etc.) and what support is available;
· Increased confidence in working on a one-to-one basis with clients;
· Stronger administrative skills;
· Ability to process large amounts of data and prioritise or categorise it;
· An ability to multi-task between competing priorities;
· Experience of working with a multi-disciplinary team in a Human Rights charity.
Equal Opportunities
The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those with migrant and refugee backgrounds and those with lived experience of the UK’s immigration systems.
To apply, please attach you CV and cover letter. Applications without a cover letter will, unfortunately, not be considered.
Due to capacity constraints, we will only respond to applicants who are being invited to interview.
Please note, a three-month probation period is in place across all HBF voluntary roles.
Successful candidates will be offered the position subject to a DBS check.
The client requests no contact from agencies or media sales.