Administrator volunteer volunteer roles in Liverpool

Help make a difference behind the scenes.

Not everyone needs to respond to 999 emergencies to save lives. Our Support Volunteers play a vital role in helping North West First Responder Group deliver community events, fundraising activities, public education, and day-to-day operations.

Whether you're looking to give back to your community, gain valuable experience, or be part of an inspiring team, this flexible volunteer role offers the opportunity to make a real impact.

What you'll do

As a Support Volunteer, you may:

• Assist at community events, shows and fundraising activities.
• Support CPR and defibrillator awareness sessions.
• Help set up and pack down equipment at events.
• Engage with members of the public and promote the charity's work.
• Assist with administrative tasks and operational support where required.
• Support fundraising campaigns and community initiatives.
• Represent the charity in a professional, friendly and approachable manner.

No two days are the same, and you can choose opportunities that fit around your availability.

What we're looking for

We're looking for enthusiastic individuals who are:

• Passionate about supporting their local community.
• Friendly, reliable and approachable.
• Good team players with a positive attitude.
• Willing to learn and represent the charity professionally.
• Aged 16 or over (or in line with our volunteer policy).

No previous medical or emergency response experience is required—full induction, guidance and ongoing support will be provided.

What you'll gain

By joining our team you'll receive:

• The opportunity to make a genuine difference in your community.
• Access to training and personal development opportunities.
• Experience working within a growing emergency response charity.
• The chance to meet like-minded volunteers and build lasting friendships.
• Recognition for your contribution through our volunteer reward and recognition programme.
• The satisfaction of helping us support Community First Responders and improve community resilience across the North West.

Every event you support, every conversation you have, and every hour you give helps us strengthen our communities and support those who respond when it matters most. Join us and become part of something bigger.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.  

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Editing cntent  

• Scheduling content  

• Knowledge of admin programs including spreadsheets and outlook 

• Organised  

• Adaptable  

• Willing to learn and develop  

• An individual with a creative mindset 

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Are you passionate about making a real impact in global healthcare?

The Global Health Reform Initiative Foundation (GHRI) is looking for a Volunteer Partnership Coordinator to help us expand our reach and build meaningful collaborations with hospitals, organizations, and supporters worldwide.

�� About GHRI

GHRI is a global health initiative focused on improving access to healthcare for underserved communities through telemedicine, digital health solutions, and strategic partnerships.

�� Your Role

As a Volunteer Partnership Coordinator, you will:

Reach out to hospitals, NGOs, and healthcare organizations for collaboration

Identify and connect with potential partners and sponsors

Support outreach to investors and donors

Assist in developing partnership proposals and presentations

Help grow GHRI’s global network and visibility

�� Who We’re Looking For

Strong communication and networking skills

Passion for healthcare, humanitarian work, or social impact

Confidence in outreach (email, LinkedIn, messaging)

Self-motivated and proactive mindset

Experience in marketing, sales, or partnerships is a plus (but not required)

�� What You Gain

Hands-on experience in partnership development and global outreach

Opportunity to build a strong professional network

Letter of recommendation and recognition for your contribution

Flexible, remote working environment

Be part of a mission that saves lives and improves access to healthcare

Humanist Climate Action is a volunteer-led network of Humanists UK members and supporters committed to redefining lifestyles and campaigning for policies that promote low-carbon, ethical, and sustainable living in the light of the degeneration of the Earth’s climate and biodiversity. We aim to bring humanists together to facilitate individual and collective action on these issues.

The Steering Committee is responsible for planning and executing HCA’s work, in line with its aims and policy. The Committee is appointed by Humanists UK’s Director of Human Rights & Advocacy. Its members report to the Chair, and as a whole it is supported and overseen by Humanists UK’s Human Rights & Advocacy Administrator.

We are seeking a dedicated and driven Social Media Lead to join our Committee, to assist in delivering the activities of Humanist Climate Action.

The role will primarily support the committee’s social media output across all its channels, including custom feed posts, uploading images and videos, monitoring threads, posting group updates and news stories, as well as highlighting calls to action.

Job Description: Club Welfare / Safeguarding Officer

Role Purpose

The Club Welfare Officer ensures Kenningwell United Women’s Football Club provides a safe, inclusive, and compliant environment. You will lead the administration of Disclosure and Barring Service (DBS) checks and safeguard the wellbeing of all members.

Key Responsibilities

• DBS Management: Act as the lead administrator for all club DBS checks.
• Compliance Tracking: Maintain secure, up-to-date records of coaching staff qualifications.
• Policy Enforcement: Implement and promote FA safeguarding policies across the club.
• Primary Contact: Act as the trusted point of contact for safety or compliance concerns.
• Committee Reporting: Provide regular compliance updates to the Club Committee.

Skills & Requirements

• Organisation: Strong administrative skills to manage confidential data.
• Communication: Ability to speak honestly and empathetically with staff.
• Commitment: Approximately 6 hours per month of flexible, remote volunteering.
• Values: Deep commitment to equality, inclusion, and community safety.

Role Advertisement

⚽ Volunteer Safeguarding & Compliance Officer
📍 Location: Dulwich/Peckham, South London (Hybrid / Remote admin)
⏰ Hours: Flexible, approx. 3 hours per month
💪 Training: Full FA training and onboarding provided

Be the Heartbeat of Safety & Inclusion

Do you believe every player deserves a safe space to play, grow, and thrive? Kenningwell United Women’s Football Club (KUWFC) is looking for a passionate champion of wellbeing to join our team.

In grassroots football, safety starts behind the scenes. We need a dedicated volunteer to ensure our coaches, staff, and volunteers are fully vetted, qualified, and ready to inspire. If you want to make a tangible impact on women's community football, this role is for you!

What You’ll Do

• Guardian of Compliance: Take ownership of the club’s DBS check process. Ensure every coach and staff member is safely vetted before hitting the pitch.
• Keep Us Accountable: Maintain secure, confidential spreadsheets of staff safeguarding credentials and renewal dates.
• Trusted Contact: Act as the go-to person for safeguarding queries, listening with empathy and directing matters appropriately.
• Nurture Culture: Promote a welcoming, inclusive environment that adheres to FA safeguarding standards.

Who You Are

• Organised & Detail-Oriented: You enjoy keeping records accurate and up to date.
• Great Communicator: You can prompt staff gently but directly when actions are required.
• Passionate About Equality: You care about women's football and community safety.
• No Experience Needed: If you have the drive, we have the tools. Full training is provided!

Perks & Benefits

• Free FA-accredited safeguarding training modules.
• Boost your CV with compliance, data management, and sports leadership experience. .
• Drive real, positive change in grassroots women's sport.

Bilingual/Multilingual Welcome & Reception Volunteer - Merseyside

Do you want to help people experiencing the housing emergency?

Information about the role

You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing.

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments)

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• • Meeting and greeting clients and visitors

  • Interpreting for clients that come to the drop –in 

  • Translating resources for the drop-in

  • Covering reception duties and being the first point of contact for the hub.

  • Booking in clients for appointments with our advisors.

  • Responding to general enquiries both in person and over the phone.

  • Signposting people to other appropriate services.

  • General administrative tasks (such as photocopying, scanning, data entry, filing)

This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We welcome applicants that are fluent in English and one other language. We particularly welcome applicants that speak, Arabic. Kurdish (multiple dialects) and Tigrinya.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

London’s charities, community groups and volunteers do extraordinary things every day. At London Plus, we want to help them do even more

We are looking for a new Chair of Trustees to lead our Board. This is an exciting time to join London Plus: we have built strong partnerships across London with both the Voluntary and community sector and key statutory partners, a range of important programmes of work underway and a new strategy in development.

As Chair, you will provide non-executive leadership, support good governance and work closely with the Chief Executive and staff team to help us deliver our mission and increase our impact.

We are looking for someone who can bring strategic insight, experience of leadership and strong relationships to support our Board, Chief Executive and staff team. A commitment to equity and inclusion  is essential alongside a clear understanding of  the challenges and opportunities  that face London and the voluntary and community sector. 

We actively welcome applications from people who reflect the diversity of London’s communities.

Interviews will be held the weeks of 31st August and 7th September

🌍 Volunteer Opportunity – At-Center (Kenya) Volunteer

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. We are currently seeking dedicated, high-integrity individuals to join our team on-site at our Kenya center.

🔹 Role Overview As an At-Center Volunteer, you will live and work alongside our children and local staff. This is a hands-on role where you will balance childcare, educational support, and administrative tasks. You are the direct support system for our children, ensuring they grow up in a safe, organized, and nurturing environment.

Key Responsibilities:

• Daily Childcare: Supervise and engage with children during meals, study time, and recreational activities.

• Educational Support: Assist children with homework, provide tutoring in basic subjects, and help facilitate center classes.

• Center Operations: Assist with daily chores, meal preparation, and maintaining the cleanliness and safety of the facility.

• Digital Documentation: Use basic computer knowledge to update child progress reports and communicate with the global IHF network.

• Lead Responsibility – Training & Mentorship: Help orient and train new arriving volunteers on center rules, cultural norms, and daily schedules.

🔹 Requirements:

• Location: Must be willing to live on-site at the IHF center in Kenya.

• Citizenship: Open to Kenyan citizens and international applicants.

• Documentation: Must possess a valid Certificate of Good Conduct (Police Clearance).

• Conduct: Strictly no drug or substance use (IHF maintains a zero-tolerance policy to ensure child safety).

• Skills: Basic computer literacy (Emails, Google Sheets/Docs) and the ability to work effectively with children of all ages.

• Traits: Patient, disciplined, and possessing a strong work ethic.

🔹 Benefits of Volunteering at the Center:

• Immersive Experience: Gain unparalleled insight into the daily realities of international humanitarian work.

• Community Impact: See the immediate, tangible results of your efforts in the smiles and progress of the children.

• Leadership Growth: Develop hands-on management and teaching skills in a diverse, high-energy environment.

• Certification: Receive an official certificate of service recognizing your on-site contribution to IHF Kenya.

Become a Fundraising Volunteer!

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Fundraising volunteer in Cannock (Staffordshire)

Help make a better life for cats – because life is better with cats

Our vision for volunteering

Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.

The difference you’ll make

Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.

As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.

What you can expect from us

• A warm, welcoming, and inclusive environment in line with our values and behaviours
• Support to help you have a positive and impactful volunteering experience
• Agreed out-of-pocket expenses covered in line with our Expenses Policy
• Access to learning, development, and engagement opportunities

What we need from you

This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:

• Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
• Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
• Marketing and promotion – spreading the word about fundraising activities via social media and local press
• Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
• Championing our work – helping to develop new fundraising ideas and increasing community engagement
• Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection

Time commitment

This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.

You could be just the volunteer we’re looking for

We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.

Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.

Housing Rights Support Volunteer Merseyside

Do you want to make a difference to someone experiencing the housing emergency?

Information about the role

You’ll be supporting our Housing Rights Workers to help people who are currently experiencing the housing emergency. This is a varied role, with tasks including gathering information from clients, keeping clients updated on their cases, completing research, data entry and other admin tasks. 

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Speaking with new clients about their circumstances to identify how we can help.

• Communicating with existing clients to gather information, provide updates and support them with practical tasks like form filling. 

• Inputting client data onto our database.

• Researching options for housing and welfare funds and helping to complete applications on behalf of clients.

• Gathering and analysing data to identify local housing issues and trends. Compiling this information into a simple report.

• Completing administrative tasks such as photocopying and scanning.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you have enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.  The role is varied, and will enable you  to further develop your leadership, management, communication, organisation and motivation skills. 

What you’ll be doing: 

Co-ordinating your group   

• Leading other Coordinating Team volunteers to organise activities 
• Working with the Finance Volunteer and the Coordinating Team to agree, approve and monitor the group’s budget 
• Creating strong links with local MS Services andother MS Society groups, as well as local voluntary and community sector partners 
• Working with staff and volunteers to develop and monitor services or activities that meet the needs of the MS community 
• Ensuring group compliance with MS Society policies and practices 
• Leading the group to welcome all of the MS community Recruiting and supporting volunteers 
• Identifying group recruitment needs and advertising vacancies
• Shortlisting and interviewing applicants 
• Welcoming new volunteers and introducing them to the group. 
• Coordinating the ongoing support of group volunteers 
• Responding to any concerns with volunteers at the earliest opportunity and liaising with staff 
 

What you get in return:

• You’ll be part of our amazing volunteer network 
• You’ll develop new skills, which can improve your CV and employability 
• You'll be making a real difference to people's lives 
• You’ll get a say in influencing our work 
• You’ll have an induction to your role and support from your Volunteer Manager 
• You’ll gain access to Learning and Development opportunities 
• You’ll be reimbursed for any related expenses while carrying out your role 

When you join us as a volunteer, you’ll be part of a community of passionate people coming together to improve people’s lives and work towards our vision for a world free from the effects of MS.