Administrator Volunteer Roles in Belfast

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear form you.

What is a caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Frequency: minimum 1 hour per week, for 2 months initially

Reports to: hub Lead Editor

Location: Based from home

• Do you want to gain experience working for a charity?
• Do you want to make a difference to patient safety?
• Do you have good writing and research skills?
• Are you confident with computers and enjoy tasks involving attention to detail?
• Are you an active user of social media?
• Do you have an interest in health and social care?

If so, we'd love to hear from you. Patient Safety Learning is looking for volunteers to give a minimum of 4 hours a month to source and upload content to the hub, our award-winning online platform to share learning for patient safety, and to help us with our Instagram account.
 

What you could be doing:

• Researching and sourcing relevant patient safety content.
• Uploading content to the hub, ensuring it follows our editorial guidelines.
• Moderating content submitted to the hub from external contributors.
• Uploading content to our Instagram account.
• Engaging those with an interest in patient safety through our Instagram account.
   

In return we will provide you with:

• Experience of working on an award-winning website.
• Ongoing support and training in moderating and uploading web content.
• Regular catch ups and keeping in touch webinars.
• The potential to learn new skills and broaden the scope of your involvement.
• The opportunity to help to shape the current discourse around patient safety in the UK.
• The opportunity to work with a small friendly team passionate about patient safety.

This role would suit someone who is looking to work in the patient safety area or to work for a charity, or someone looking for experience in digital communications or content management. You don’t necessarily need a clinical background, although if you have then that’s great. We welcome people from diverse backgrounds to apply. You will need your own computer.

If you are interested in volunteering some of your time, please email with your CV and a brief covering letter (250-500 words) saying why you would like to volunteer and how many hours a month you are able to commit. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Organization: International Humanity Foundation (IHF)

Location:Remote

Online Volunteer Opportunity with International Humanity Foundation (IHF)

Online Tasks:

- Find secure and reliable websites to post ads

- Post ads

- Social media campaigns and fundraising

- Newsletter and website development

- Human Resources

Requirements:

- College diploma or University degree

- Minimum 6-month commitment (up to 1 year)

- Basic English language skills

- Passion for international development and education

- Career goals aligned with IHF's mission

Benefits:

- Certificate of completion

- Letter of recommendation

- Leadership and management skills

- Practical NGO experience

- Global network connections

- Monthly per diem (increasing every 3 months)

Note: A clean criminal background check (less than 1-year-old) is required.

About the Role

Role type: Voluntary role, travel expenses reimbursed

Role level: Volunteer Development Coordinator

Location: Remote, open to applicants resident in the United Kingdom, Channel Islands or the Isle of Man

Accountable to: Volunteer Development Team Lead

The purpose of your role is to support the development of Nightline Association volunteers throughout the volunteer journey. 

The Volunteer Development Team is responsible for guiding the development of the Nightline Association volunteer journey by creating effective and meaningful processes, promoting skill building and personal growth, and helping create a supportive community that recognises the contribution of volunteers. You will work closely with your team, the Volunteer Development Team Lead, as well as the Heads of Department, to ensure that volunteering is a beneficial and meaningful experience across the organisation.

Your line manager will be the Volunteer Development Team Lead. The Volunteer Development team sits within the Central Services department, led by the Head of Central Services. The Central Services department contains centralised functions, services, and operations that are used by the entire charity. 

Activities and Responsibilities

• Support on the Recruitment, Retention and Reflection Project

• Provide induction sessions for new volunteers to introduce them to the Nightline Association. 

• Develop or source onboarding and general line management guidance for volunteer line managers, providing them with the skills necessary to create a great volunteer experience for all. 

• Maintain a signposting database of external resources for volunteers. 

• Identify opportunities for volunteer skill building and/or training. 

• Lead in the development of volunteer recognition and reward practices, including day-to-day community building within the organisation. 

Benefits

As a Nightline Association volunteer, you will have the opportunity to attend training in active listening, undertake further CPD through a training portal (coming in 2024), increase your professional network and develop skills to help you further your career.

Person Specification

Experience

Desirable

• Community building

• Volunteer management or leadership

Competencies

Essential

• Excellent communication skills

• Ability to work well in a team

• Personable and approachable

Desirable

• Familiarity with Google Workspace

Knowledge

Essential

• Understanding of and commitment to the Association’s values and to supporting and developing the Nightline community

Desirable

• Understanding the volunteer journey and how to make it a beneficial experience 

First response and interview

 Ever Thought About Being an Interview Expert?

Here's your chance to learn the invaluable skill of interviewing and becoming top-rated in a way that will shape your entire life. At IHF, we believe that being adept at one requires excellence in the other. Join our dynamic team where you will hone these crucial skills.

 About IHF

• IHF, an award-winning global Non-profit, has been making a positive impact since 2001.

• Our mission is two-fold: Educate and nourish impoverished children, promoting healthy communities, and educate global citizens about the realities of impoverished communities.

Why Join Our Skill-Building Team?

•  Lifetime Skill: Learn to be an expert in interviewing, a skill applicable throughout your life.

•  First Response Mastery: Develop proficiency in first response, a critical component of successful interviews.

•  Global Learning: Engage in real-life experiences online and in person, understanding the realities of diverse communities.

 How to Apply

Discover more about our volunteer programs and apply through our website. Alternatively, submit your application via email 

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources. ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa. At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose. We now have an exciting opportunity for a volunteer Senior Web & Graphic Designer to join ADC.

Main purpose of job: Design and adminster the ADC website, design and manage graphic content for various digital channels

Division: Operations

Department: Marketing & Communications

Position reports to: Head of Marketing & Communications

Position is responsible for: N/A

Main Duties & Responsibilities

· Design the ADC website in line with brand guidelines

· Make on-going changes and improvements to website design and content

· Analyse and improve website performance

· Manage user access and permissions on WordPress

· Develop and manage brand content such as logos, buttons, icons etc

· Create new graphics for social media, website, email, posters, flyers, newsletter etc

Knowledge, Skills, Education, and Experience

Essential

· 3+ year of experience as a Web & Graphic Designer

· Knowledge of WordPress, web design tools and technologies such as CSS, HTML

· Knowledge of graphic design tools such as Adobe Photoshop, InDesign and Illustrator

· Ability to follow brand guidelines to produce work in line with ADC’s brand and to follow graphic design best practices

· Proficient knowledge of industry and digital design’s best practices.

· Knowledge of UX/UI design

· Knowledge in designing responsive websites

· Strong portfolio demonstrating previous work examples

· High level of design ability and attention to detail

· Available to volunteer at least 7-10 hours a week

· Ability to actively take initiative and help set things up in a start-up environment

· Ability to actively seek and give input in a collaborative team environment

· A committed team player with good communication skills

Desirable

· Experience working in an early stage star-tup and gone through a scaling phase

· Passion for the start-up life and comfortable in a role with a little ambiguity

What ADC Offers You
 

This is a volunteer, remote and unpaid position with the following benefits:

• Professional learning and career development opportunities

• An opportunity to build on your work experience within your profession

• An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa

• An opportunity to help shape a start-up social enterprise

• We provide work reference

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.

African Development Choices (ADC) is a UK-based Social Enterprise on a mission to reduce poverty by empowering communities to make more informed choices in the management of public resources. ADC’s purpose is to enable communities to independently meet their needs for essential services, such as clean water and safe sanitation and improve lives in Africa. At ADC we encourage a working culture of seeking and giving input, showing and taking initiative, and commitment to the organisation and its purpose. We now have an exciting opportunity for a volunteer Senior Web & Graphic Designer to join ADC.

Main purpose of job: Design and adminster the ADC website, design and manage graphic content for various digital channels

Division: Operations

Department: Marketing & Communications

Position reports to: Head of Marketing & Communications

Position is responsible for: N/A

Main Duties & Responsibilities

· Design the ADC website in line with brand guidelines

· Make on-going changes and improvements to website design and content

· Analyse and improve website performance

· Manage user access and permissions on WordPress

· Develop and manage brand content such as logos, buttons, icons etc

· Create new graphics for social media, website, email, posters, flyers, newsletter etc

Knowledge, Skills, Education, and Experience

Essential

· 3+ year of experience as a Web & Graphic Designer

· Knowledge of WordPress, web design tools and technologies such as CSS, HTML

· Knowledge of graphic design tools such as Adobe Photoshop, InDesign and Illustrator

· Ability to follow brand guidelines to produce work in line with ADC’s brand and to follow graphic design best practices

· Proficient knowledge of industry and digital design’s best practices.

· Knowledge of UX/UI design

· Knowledge in designing responsive websites

· Strong portfolio demonstrating previous work examples

· High level of design ability and attention to detail

· Available to volunteer at least 7-10 hours a week

· Ability to actively take initiative and help set things up in a start-up environment

· Ability to actively seek and give input in a collaborative team environment

· A committed team player with good communication skills

Desirable

· Experience working in an early stage star-tup and gone through a scaling phase

· Passion for the start-up life and comfortable in a role with a little ambiguity

What ADC Offers You
 

This is a volunteer, remote and unpaid position with the following benefits:

• Professional learning and career development opportunities

• An opportunity to build on your work experience within your profession

• An opportunity to be part of a diverse team representing different parts of the world that is helping to deliver systemic social change in Africa

• An opportunity to help shape a start-up social enterprise

• We provide work reference

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Here at African Development Choices, we celebrate diversity, equity, and inclusion. Our teams are made up of people from all over the world and we welcome all applications. If you are disabled or have a long-term health condition, and you require any reasonable adjustments for your application with us, please let us know by contacting recruitmentatafricandevelopmentchoicesdotorg.

Befriending Volunteer

You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.

Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship. 

Befriending Plus

Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organization skills: The ability to prioritize tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

RSPB Exeter & District Local Group plays a vital role supporting the RSPB locally through a mixture of inspiring talks, guided walks, trips, and other events. This volunteer-led group has been active for almost 50 years, bringing together friendly and like-minded nature enthusiasts and providing opportunities to learn about birds and wildlife. We are looking for someone to become part of the group as the Membership Secretary. This role is a key committee post which helps ensure the smooth running of the group. Your main duties will involve managing the annual subscription renewal process. This includes distributing membership forms via mail and email, collecting completed forms, and working with the Treasurer to reconcile membership forms with bank payments. You will be required to keep accurate records of the local group members, in line with data protection regulations. Additionally, you'll use information from the membership database to coordinate the distribution of newsletters and occasional mailings to group members, by post and e-mail.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups.  You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers. 

What you’ll be doing:

• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups. 

• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service 

 What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in presenting and sharing your story with an audience. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.

The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.

No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.

Can you spare a few hours a week to support members of the Colostomy UK Facebook Support group?

We are looking for volunteers who can help respond to queries from group members on our closed Facebook group during the evenings (Mon – Fri, 5 - 9pm) and at weekends (Sat & Sun, 9am - 9pm).

Members of the support group are generally very positive, encouraging and kind to each other. Generally, members want to help each other, and the group has a real sense of community. The group is for anyone with a stoma or who has genuine interest in supporting someone with a stoma. 

What will you do?

You will be logged in and respond to posts as Colostomy UK. We ask that you look at the group approximately once an hour during your shift and respond to posts as and when required. This may involve giving advice (never medical advice) or signposting back to our website.

You don’t need to respond immediately if you are unsure, however we do ask that you have a basic understanding of the group guidelines and alert the office team to any concerns. We ask that you delete any posts without delay that are obviously against the rules (we’ll tell you what those are during the training).

We have a weekly rota, and you can sign up for the time slots that work best for you. Shifts can be scheduled for the same day and time each week, or vary, as suits you.

How will we support you?

You will complete two hours of comprehensive training before getting started, so you are fully aware of what you need to do and when.

We’ll buddy you with an established volunteer who can support you in the initial few weeks.

You will be part of our WhatsApp group which includes other volunteers and the office team, so if you are ever unsure on how to help someone, others can help. Members of the WhatsApp group are happy to be contacted out of hours so very available if needed. 

What qualities and skills will you need?

• Great if you are an ostomate but you don’t have to be.
• Good writing skills and able to respond to messages in a timely manner via your device or PC.
• Correspond in a supportive and person specific manner with members of the group.
• Empathy with and enthusiasm for helping people.
• Good understanding of our charity and the support we offer.

Can you help out?We’d love to hear from you!

You will need to complete the relevant training for the role. You will be asked to complete an application form, DBS check, video interview and provide 2 satisfactory references.

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.

What we need!

Youth Advantage UK is seeking a Volunteer to provide support to the HR department. The role reports into the HR Manager and operates on a rotational basis every 6 months to allow  our volunteers to continuously develop. The areas included in the rotation are: 

·    Recruitment

·    Volunteer Relations

·    Learning and Development

·    Administration

We are looking for volunteers who ideally are passionate about Human Resources. We require all volunteers to have excellent writing and speaking skills, IT literacy, and the ability to work well in a team.

Responsibilities:

Recruitment
Assist with preparing recruitment job packs

Advertising volunteering roles on job boards

Shortlisting candidates

Arranging interviews

Conducting identification checks

Preparing conditional offer letters and sending to candidates

Volunteer Relations

Checking in with new volunteers

Arranging access to systems for new starters

Assisting with making contact with volunteers that are absent

Responding to volunteers queries

Learning and Development

Arranging set training sessions with volunteers

Arranging new training sessions with volunteers

Finding topics that is relevant to the organisation that can increase development

Finding and distributing information on free webinars

Administration

Maintain and update employee records

Setting up templates for the teams to use

Drafting contracts to be issued

Support the HR department with day-to-day administrative tasks..

Assist with HR projects and initiatives as assigned.

Requirement for the role:

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Previous volunteering experience or experience in any kind of start up

• Right to volunteer in the UK