Volunteering Officer Jobs
Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension.
• 6 month fixed term contract
• £37,000-£40,000 FTE per annum plus benefits
• Part time (29 hours per week/0.83 FTE)
• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month.
Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period.
As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.
Key Responsibilities:
• Lead and deliver key projects to improve the Listener Scheme and other prison programs.
• Work closely with senior volunteers to ensure project buy-in and delivery.
• Provide first-line advice and support to Regional Prison Support Officers and volunteers.
• Liaise with external stakeholders and prison services.
About You:
We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:
• Experience managing projects and working with volunteers.
• Strong written and verbal communication skills.
• Great organisational and time management skills.
• The ability to manage and deliver multiple tasks in a fast-paced environment.
• Confidence in presenting to various audiences and facilitating meetings.
What’s in it for you – our benefits:
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October.
Ministry Development Officer
London/Hybrid (35hrs pw) Salary £42,500
Are you a passionate advocate for the wellbeing of Methodist ministers, lay employees and volunteers? Are you excited about encouraging all Methodists to find their God-given vocations?
The Methodist Church in Britain is seeking a Ministry Development Officer (MDO) for ministerial and vocational flourishing to drive this critical work within the life of the Church.
The role is based within the Ministries: Vocations and Worship (MVW) team of the Connexional Team of the Methodist Church in Britain, which exists to equip the Methodist Church by training, developing and supporting those called by God to serve in lay and ordained ministry. The MDO will support the embedding of strategies which support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing.
Within the team, the MDO will be responsible for:
- Researching, developing, implementing and evaluating the impact of preventative strategies for ordained ministers’ flourishing and wellbeing.
- Developing wellbeing provisions in collaboration with others across the Connexion for lay volunteers and employees.
- Developing, implementing and delivering a vocations strategy to ensure that people’s rich diversity of gifts are valued, recognised and encouraged within the life of the Church, especially those traditionally under-represented and on the margins of the Church.
- Developing, implementing and delivering structured and planned vocational courses, programmes and discernment opportunities for those at various stages of their life, and faith, journeys.
- Developing the online presence (such as learning resources) of the M:VW team, especially in the areas related to vocational and ministerial flourishing.
You will also be able to forge partnerships as this role will require working and liaising with a variety of colleagues across the Connexional Team, and wider Connexion. The ability to reflect theologically and apply this to all aspects of the post is essential.
You will need to be a member in good standing with a CTBI church.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you require reasonable adjustments to be made at any stage of the recruitment process please contact the HR team.
For ministers in Full Connexion the standard terms of service apply and there is a requirement to reside in a London based connexional manse.
Closing date: Sunday 29 September
Interviews: Either Monday 21 October or Tuesday 29 October
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
35 hours per week
£32,880.72 per annum (London) / £29,855.00 per annum (National)
Location: Flexible
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Policy, Advocacy and Influencing Knowledge Group, which brings together policy and public affairs, and campaign colleagues to campaign for change for young people across the UK. Your role will support driving forward innovative campaign strategies, ensuring they are youth led, and grounded in policy calls, and evidence from our practice colleagues.
ABOUT THE ROLE
We are currently looking for a enthusiastic and dedicated campaigns officer, who is committed to ensuring our campaigning is grounded in the needs and priorities of young people across the UK, to join our dynamic, ambitious team.
A key part of this role will be your ability to support the development of new and innovative campaign strategies across our three main areas of mental health, poverty, and adolescent risk and vulnerability.
KEY SKILLS AND COMPETENCIES
In order to be successful in this role, you must have:
-Experience of developing campaigns
-Experience of working with a range of audiences including beneficiaries, volunteers, decision makers, and other stakeholders
-Understanding of how change is made through both digital and other forms of campaigning
-Good written communication skills (to write campaign plans, emails to supporter, blogs)
ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is at midnight on Friday 27th September 2024.
Interviews will be held week commencing 7th October.
IN3
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 3rd October Interviews will be held in Birmingham on 9th October . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.
The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.
Main duties and responsibilities of the role:
Line Management
· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.
· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.
· Support all CFT to reach their non-financial targets.
· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.
· Spot potential development opportunities across the team.
Monitoring and Reporting
· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.
· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.
· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.
· Provide the CFT and regionally based teams with the tools they need for effective working relationships.
· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.
· Use data and trends to support the SLF leadership team in in budgeting and forecasting.
· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.
· Assess and address Salesforce training needs across SLF
· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.
Supporter Stewardship
· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.
· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.
· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.
· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.
· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.
· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times
· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.
· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Lead on the implementation of recommendations from the annual mystery shopping exercise.
Project Management
· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.
· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.
Strategy and Operational Planning
· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.
· Identify opportunities for growth and diversification within the Online Fundraising space.
· Make recommendations on team structure and resource as part of the Ops Planning process.
· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.
Collaboration
· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.
· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.
· Continue to improve communications across all departments to ensure all resources are available across all teams.
· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.
· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.
· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.
· Monitoring CFT and RFO KPIs/Goals to ensure consistency.
What we are looking for:
· A good understanding of the world of Supporter-Led fundraising and the opportunities available to ARUK and the sector.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis.
· Flexibility to work unsociable hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are recruiting for a Temporary special events officer for a high profile health charity . Working with the Special Events Manager the Special Events Officer will support in the creation and management of a special events programme aimed at engaging major donors, corporates, and trusts.
Office-based in London with some flexibility to work remotely. During event days out of hours work will be required.
The Role
Supporting the co-ordination and delivery of our high-quality events programme.
Working alongside staff, committees and senior volunteers to raise income from special events.
Support the special events manager in correctly tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets.
Monitoring and reporting on events.
Cross divisional collaboration and event delivery.
Leading on business-as-usual events and supporting on larger fundraising events.
Working with event suppliers, helping to source and secure high-end venues within budget, as well as working with production companies and catering, ensuring we work with the best and most cost-effective suppliers.
Support fundraisers to deliver income from high-net-worth audiences
The Candidate
Experience of organising high quality special events, targeting high net worth individuals
Experience of working with volunteer committees and engaging high net worth individuals in delivering events
Experience tracking expenditure against budgets
Experience of working within and closely with colleagues to support their donor engagement.
Experience in managing external suppliers
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in the London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)
About the role
As Crisis’ Media Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.
Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. At Crisis we always champion the voices and experiences of the people who we support. You’ll help create bold and hard-hitting news stories to engage our audiences and bring to life some of our biggest organisational campaigns, like our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists.
About you
You will have:
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Experience of working within a busy press office environment/ PR agency or as a journalist.
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Experience of supporting with or delivering impactful media campaigns or stories that have helped secure quality coverage in national and regional news outlets, as well as softer consumer features.
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Excellent writing skills, with the ability to craft engaging copy for a range of audiences, including political, consumer, tabloid, trade and everything in between.
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Experience of working with case studies, identifying and preparing stories for the media and empowering people to share their experiences.
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Strong news sense, with a good working knowledge of the UK media, including digital media production, with experience of creating digital first coverage and amplifying campaign messages creatively in the digital sphere.
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Dedication to Crisis’s purpose and values including equality and social inclusion.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 23:55
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interview process: Competency-based interview + written task.
Interview date and location: Wednesday 9th and Thursday 10th October 2024, in-person at our London office.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal Communications Officer
We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: POD36 Internal Communications Officer
Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: This is maternity cover until 31 December 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 14 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The People Experience Team describes, influences, and grows our culture and experience here. It’s at the heart of what we do, and our values express how we go about our jobs every day.
As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.
You will:
· Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.
· Be an expert in using our network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, our strategy, and our work.
· Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.
· Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.
About You
You’ll have:
· Experience working in an internal or external communications team.
· Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.
· Excellent writing skills, using audience understanding and insight to craft messages.
· The ability to develop, design and execute an internal communications plan to meet people’s needs.
· An understanding of workplace culture, experience and communication principles.
· An understanding of coaching techniques to help others find solutions.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Internal Communications, Communications, Marketing and Communications, Digital Communications, Marketing, Communications, Marketing and Communications, Digital Communications, Internal Communications Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
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We are looking for a new member of our Bereavement Services team, to grow our capacity and help us reach even more people bereaved by epilepsy. Our bereavement services are provided for free, completely confidentially, to anyone who needs us. Often via telephone or email support, though we also have a thriving and complex Casework Service, helping bereaved navigate the inquest or investigation into their loved one’s death.
This new position will provide first-hand support to the existing team of 3, learning from their experiences and expertise about how we support people bereaved by epilepsy, and how this way of working influences the work we do across the charity.
You’ll be learning the ropes from day 1, getting stuck in with any tasks needed to help support the Bereavement Services team – this could range from admin tasks, answering initial enquiries from bereaved supporters (via phone or email), and will eventually lead to you taking initial calls with bereaved supporters, sharing with them the different ways the charity can support them, and helping us understand how best we can help them. There is a real potential for this role to grow and develop with the right candidate.
This is a Hybrid / Remote role. The SUDEP Action offices are based in Wantage, Oxfordshire. All staff are expected to visit the office every 6 weeks for a team meeting as a minimum.
Interested? Please send us a short covering letter (2-sides of A4 max) outlining your motivations for applying for the role and why you think you’d make a good fit for the SUDEP Action team, along with your CV. Please give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this. All applications must be made via the Charity Job website.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Hours: 37.5 hours
Salary: £24,675 - £30,000
Location: Stokenchurch (just off Junction 5, M40) Hybrid Working ( subject to business needs remotely up to 3 days per week)
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.
The role
In this role you will support the Corporate Partnerships Manager and Head of Philanthropy and Partnerships to develop and deliver fundraising initiatives that will support existing corporate partners and securing new gifts. Your responsibilities will include the day-to-day account management of existing corporate partners, new business development and the co-ordination of our payroll giving program. This will include research, prospect development, donor cultivation & stewardship, verbal & written presentations and all associated administration. Additionally, you will contribute to projects within the philanthropy & partnerships team such as events and webinars; and the wider fundraising team to collaborate on prospect development, funding opportunities and volunteering.
About you
You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision to achieve deadlines for multiple tasks. Agile decision making and problem-solving skills are essential.
You may have fundraising experience, but this is not essential if you have sales experience.
You will have:
- Excellent customer service skills with a background in fundraising or sales.
- Experience in new business development including identifying, researching and contacting cold prospects.
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Strong administrative, planning and prioritisation skills with keen attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM
If this role sounds like it is for you, we would love you to apply!
This is a full-time role working 37.5 hours per week, part time working will be considered for minimum of 24 hours per week. Some anti-social working hours will be required.
We offer a competitive salary and great staff benefits such as:
- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
Closing Date: 2 October 2024
Successful appointment to this post will be subject to a DBS check
This post may close early due to high numbers of applications, so you are advised to apply promptly.
You may have experience in the following roles: Corporate Partnership Officer, Corporate Fundraiser, Corporate Partnerships Executive, Fundraising Officer, Business Development Executive, Sales Executive, Donor Relations Officer, Relationship Manager, Philanthropy Officer, Account Manager, Fundraising Manager, Development Coordinator, etc.
REF-216 567
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description - Senior Public Affairs and Research Officer
Reporting to – Public Affairs, Policy and Campaigns Consultant
Location – Hybrid/London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £31,000-£32,754 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
The Senior Public Affairs and Research Officer will drive policy change to increase surplus food redistribution by engaging with stakeholders across government, media, industry, and academia. They will support FareShare’s public affairs strategy by producing well-researched briefings, organizing impactful events, and fostering relationships with key partners.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Every year, food wasted in the UK adds millions of tonnes of greenhouse gas emissions to the atmosphere. During a climate crisis, and with record levels of food insecurity, it doesn’t make sense to be throwing away perfectly good food.
FareShare believes that with long-term ambition and quick, decisive action, the UK’s food system can become a driver of positive social and environmental impact.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
The role will sit within FareShare’s public affairs—part of the wider marcomms team—which is responsible for advocating for policies that create an economic and legislative environment that is beneficial for surplus food redistribution. This will help FareShare achieve its long-term goals of redistributing a higher proportion of the UK’s surplus food and benefiting more communities across the UK.
FareShare recently published its manifesto, ‘Where’s The Food? Strengthening Communities Through Surplus Food Redistribution.’ The manifesto sets out a path for government, businesses, and charities to work together to turn an environmental problem into a social good.
The Senior Public Affairs and Research Officer will be critical in advancing FareShare’s policy agenda, as outlined in the manifesto. Working closely with the Public Affairs, Policy and Campaigns Consultant, you will lead efforts to engage influential stakeholders, create compelling content, and coordinate high-impact events. This role offers a unique opportunity to influence national policy and contribute to meaningful change in the food redistribution sector.
Key responsibilities
Stakeholder Engagement: Build and manage relationships with diverse stakeholders, including government bodies, media, and academia, to advance FareShare’s policy objectives.
Policy, Research, and Briefings: Develop in-depth policy knowledge and produce well-researched briefings and reports articulating FareShare’s policy goals. Identify opportunities for FareShare to feed into Government consultations and Select Committees.
Events: Support the planning and execution of public affairs events, including parliamentary engagements and engagement with industry conferences.
Person specification
About you
- Deeply passionate about politics and driven to create progressive change through political advocacy.
- A strategic thinker with the ability to navigate complex political landscapes.
- An intellectually curious person with the ability to understand and communicate complicated topics, with an eye for detail and nuance.
- A skilled writer, who is adept at producing excellent briefings and other written communications.
- A self-starter, who can work independently and does not need constant oversight and management.
- A diligent person with good organisational skills.
- A motivated and persistent individual who is willing to invest the time, effort and energy that is required to succeed in bringing about positive change in the world of policy and politics.
Experience
- You will have had two or more years of experience working in politics, policy or research for an MP, political party, government department, think tank, charity, agency, or similar organisation.
- You will have had extensive experience producing well-researched briefings, reports, and other written material.
- You will be used to dealing with senior stakeholders in a professional and organised manner.
Skills, knowledge, and abilities
- Excellent written and verbal communication skills.
- Well developed research and academic skills.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- A self-starter with the proven ability to work independently and as part of a team.
- A deep understanding of the UK political system.
- Experience in food policy, environmental policy, or social policy is highly desirable.
- Ability to understand data to support evidence-based policy recommendations
Values and behaviours
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
· To a promote network services across the Boroughs to maximise their take-up.
· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
· To develop shared working practices across the service network.
· To work closely with providers of similar services
· To work to agreed individual, team, and organisational objectives.
· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
· To collect monitoring information to enable the service to be evaluated.
· To provide support to services outside of normal working hours and occasionally attend sessions when required.
· To complete assessments
Quality
· To be familiar with and to implement Age UK East London’s policies and procedures.
· Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
· To meet regularly with line manager for support, supervision, and appraisal.
· To attend team and staff meetings, (and other meetings) as required.
· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
· To undertake all training required to fulfil the role.
· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
· The role reports to Caxton Hall Centre Manager
· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
· Experience of working on a one-to-one basis with marginalised groups
· Experience of running group activities
· Experience of keeping paper and electronic records and statistical data for monitoring purposes.
· Experience of providing kind, inclusive and high quality customer service
Desirable
· Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
· Working knowledge of other Community Languages
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
· Commitment to learning and development and reflective practise.
People skills.
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based across East London.
Salary
Between £28,840 and £31,930 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 27th September 2024 at 5.00pm
1st stage interviews: Week commencing 7th October 2024
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer
£28,000 – £30,000
Full-time 36 hours per week
(Mileage to be paid at 45p per mile)
Full time annual leave entitlement is 28 days
Are you enthusiastic, highly motivated and organised? Would you like the opportunity to work in a busy Fundraising and Engagement Team?
We are looking to recruit a dynamic and creative Fundraising Officer to build on the development and growth of income through local communities across Surrey. Using your fundraising experience and knowledge, you will research, approach and secure new partnerships as well as manage existing relationships, to drive unrestricted income for the charity. You will build on our existing Community Fundraising programme to maximise income and engagement.
Sensory Services by Sight for Surrey is a county-wide charity supporting people of all ages who are Deaf, hard of hearing, blind, partially sighted, and deafblind. We have been supporting Surrey residents for over 100 years. Our main office base is in Fetcham, near Leatherhead, and our team of staff and volunteers work out in the community across the county.
The post holder will have excellent communication and organisational skills and be able to prioritise effectively and manage a busy and varied workload. This is an exciting opportunity to join a highly motivated and ambitious team, and to play an integral role in growing fundraising activity across Surrey.
Job Purpose:
The post holder must have a minimum of two years fundraising experience and use their initiative, personal presence and drive to support all fundraising activity to achieve a substantial increase in unrestricted income.
Principle Accountabilities:
· Research, identify, approach and secure new partnership opportunities
· Provide excellent account management to new and existing partners in order to meet key fundraising and engagement objectives
· Work collaboratively to generate income from partners through creative fundraising initiatives
· Represent the charity at local functions and give presentations when required
· Create engaging assets for applications and pitch presentations
· Support individuals and organisations fundraising for the charity
· Maintain accurate and up to date record keeping of written and oral communication with supporters.
· Ensure all fundraising income is entered onto the database in a timely manner
· Attend occasional evening and weekend events
· To comply with best practice and legal requirements including data protection and charity fundraising.
· Be proactive in keeping up to date with developments affecting your work.
· Carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the post.
· Support diversity and equality of opportunity in the workplace.
Work Context:
The post holder will be highly motivated and organised to research, identify and build new and existing relationships with local businesses and community organisations in order to increase unrestricted income and engagement for the charity.
Sensory Services by Sight for Surrey constantly needs to reassess its priorities in line with a changing funding environment and the needs identified by its members and service users. These factors are crucial to the charity’s survival and need careful attention. In order for the charity to successfully manage these pressures there is a need for all staff to be flexible and work wherever their core skills are needed most. No-one will be asked to carry out work for which they are not properly trained.
COMPETENCIES REQUIRED
Strategic Management/Operational Service Planning/Forward Planning
Understanding the overall aims and objectives of the team and how these contribute to Sensory Services by Sight for Surrey’s strategic plan. Planning their work to meet agreed targets, standards, and service user needs. Working within agreed procedures to achieve team and personal objectives. Thinking ahead and identifying where and how their work impacts on the work of the team. The ability to support multiple fundraising initiatives. Develops innovative approaches to fundraising strategy to increase income streams.
Inspiration
Working with other members of Sensory Services by Sight for Surrey, in an imaginative and effective way, to develop partnerships and increase income. Value and support volunteers to support the fundraising strategy.
Making Things Happen
Establish plans, organise and prioritise self and volunteers. Planning resources effectively. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Able to liaise within the charity and externally with other groups, volunteers and service users.
Communication
Communicating with all people in a positive, accessible, timely and clear manner. Listening actively, demonstrating their understanding of communications they receive and responding to them appropriately. Listening to the other person’s point of view.
Developing Others
Sharing their knowledge and skills with others. Supporting others in their development and contributing positively to team development.
Managing Change/Embracing Change
Seeking ways to continuously improve their own performance. Suggesting where improvements in service could be made. Is open to new ways of doing things. Adapting positively to changes and feeding back the impact of changes to their manager, where appropriate.
Personal Impact
Presenting themselves effectively. Striving to develop the competencies they require to do their job. Acting with integrity and in line with the principles of equal opportunities. Respecting the opinion and expertise of others.
Customer Focus
Building good professional relationships with organisations and supporters. Endeavouring to understand what the supporter wants and being responsive to their needs. Responds positively to all feedback.
Use of Technology and Management of Remote Teams
Using relevant technology proactively and effectively to do their job and, wherever possible, to deliver initiatives.
PERSON SPECIFICATION
KNOWLEDGE/SKILLS/QUALIFICATIONS
· Minimum two years fundraising experience
· Confident verbal communicator – over the phone and face to face
· Excellent research skills
· Strong relationship management skills
· Strong communication skills including an ability to produce proposals and reports and to make presentations to a variety of audiences
· Strong MS 365 knowledge and data management skills
· Ability to take a hands-on approach
· Ability to travel across the county with events/fundraising materials
Physical Requirements/Effort:
Ability to travel around the county with fundraising materials and equipment.
Working Environment:
Office based in Fetcham with possible 1-2 days a week working from home/meetings in the local area. Some evening and weekend work for which notice will be given.
Full time annual leave entitlement is 28 days per annum plus bank holidays.
Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6% using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and an eye test every two years with a contribution towards work related glasses.
For further details of the role please see the job description. A Disclosure and Barring Service will be required which we will arrange.
Closing date: 30th September 2024
Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.
Senior Advice Office with Autism Lead
Salary: £31,786
Full Time (35 hours per week)
The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.
Please provide a comprehensive cover letter telling us how you meet the requirements set out in the person specification
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
Joining our Information & Support Team, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
Contract: Permanent Full Time (35 hours per week)
Hours: Between 8am and 6pm including weekends and public holidays on a rota basis
Based: This role can be based anywhere in the UK, however, candidates living within a commutable distance to Bocum Park, Bridgend, Wales will have the option to work Hybrid
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £20,820.80 - £21,444.80 per annum (pro rata for part time hours)
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 22nd September 2024
Interview date: 26th & 27th September 2024
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our Recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.