Volunteer Team Leader Role Jobs in London, Greater London
Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 30th September, 9am BST.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.
This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.
The client requests no contact from agencies or media sales.
We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process.
The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.
What you will do:
- Coordinate committee meetings in person, online or hybrid routinely or as when needed.
- Prepare committee agendas, source papers for timely circulation.
- Keep accurate records including updating the CRM and website.
- Manage examiner recruitment materials, acting as main point of contact for applicants.
- Support examiners with travel and accommodation bookings.
- Evaluate and grow our examiner appreciation work.
What you will need:
- Experience providing high quality support service.
- Experience in providing administrative support and managing administrative processes.
- Good working knowledge of Microsoft packages.
- Good organisational skills.
- Effective interpersonal skills.
If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Fixed Term Contract (up to 12 months)
Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As Community Fundraiser you will play a key and vital role of working with supporters to inspire them by delivering community fundraising initiatives with individuals and groups.
Exciting opportunity to be the driving force behind our community fundraising, you will help us to engage, train and coach our community supporters adding value to their relationship with St John Ambulance, motivating them to maintain and increase their support. Reporting to the Regional Manager, the role would suit somebody who has excellent communications skills with either fundraising experience or sales background looking for a chance to get into fundraising.
The role benefits from a competitive salary, flexible working, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You:
- Fundraising experience is preferred, but for a strong communicator with sales experience training will be provided
- Experience of working to KPIs and targets
- Excellent interpersonal skills with ability to communicate effectively at all levels
- A team leader and player with the ability to lead, motivate and manage a geographically dispersed volunteer base
- Ability to build positive relationships with volunteers, donors and key area stakeholders and manage their expectations
About the Role:
12 month fixed term contract
- Developing and maintaining sustainable relationships with supporters in local communities
- Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy
- Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
- Analysing and proactively managing fundraising group development in order to achieve agreed targets
- Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy
About Us:
This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11212 Stroke Association Support Coordinator (two posts)
Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week (flexible working available)
Salary: Circa £21,391 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 23 and 24 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes that will help them to prevent further strokes.
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
· A caring profession, ideally with experience in supporting people with disabilities.
· Setting up and running support groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
The important stuff
Location: Bethnal Green, office-based
Salary: £27,500
Permanent, Full-time
Application deadline: Wednesday 18th September, 09.00am (We interview on a rolling basis and may close the role early if we find the right candidate)
Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
We are now recruiting for a Lead Coach in Bethnal Green - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
- Building relationships with young people on the programme and managing culture, and attitudes in the training room
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
- Handling safeguarding
- Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
- Tracking trainee progress on the dashboards
- Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees
Training the Graduate Coach [10%]
- Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training
Active participation in and support for church team and mission
- As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You are confident in giving feedback and having crucial conversations
- Able to lead others effectively
- You are great at building relationships, with solid communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
- Strong administrative skills, competent and accurate and efficient in typing and work methods
You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11214 Stroke Association Support Coordinator
Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £26,700 per annum
Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 6 November 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Ability to use basic Microsoft systems
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder is responsible for the strategic leadership, development and management of all fundraising and commercial activity for Charlton Athletic Community Trust (CACT). The key areas of focus will be:
- Developing and implementing a fundraising strategy, to support CACT strategic objectives
- Leading a skilled multi-disciplinary team, including bid-writing, marketing and communications, to achieve agreed goals and added value
- Securing and profiling high-level individual donors/groups/companies, evidenced through robust and sustainable partnerships, which result in substantial financial returns to CACT
- Strengthening other approaches to fundraising, including regular giving and legacy donating
- Analysing CACT’s approach to bid-writing, with other senior leaders, re-purposing to maximise grant income and programme delivery aligned to our strategic priorities
- Achieving financial income targets, specifically meeting stretch unrestricted income targets
- Actively participating in strategic policy development at CACT, as a member of the Senior Management Team
Working with the commercial team of Charlton Athletic Football Club on joint opportunities to generate revenue from commercial partnerships and Club events.
Any job offer is subject to satisfactory employment references and Disclosure and Barring Service (DBS) check.
To apply for this role, please send a completed application form detailing how you meet the requirements of the role and an equal opportunities form as described on our website.
CACT is committed to the safeguarding of its staff, volunteers and young people. Any job offer made is subject to satisfactory references and DBS check.
Closing Date: 04/10/2024
Applicants to be shortlisted as and when they come in by the Executive Management Team.
ETF:
The Education and Training Foundation (ETF) is the workforce development body for the Further Education and Skills sector. We work in partnership with others to deliver professional learning and development for teachers, trainers and leaders. We balance government priorities with sector needs to achieve our core charitable purpose to improve education and skills for learners aged 14 and over.
The ETF believes that the key to improving education and training is to support teachers, trainers and leaders to excel. Everything we do is in pursuit of its vision of:
- highly effective, professionally confident teachers and trainers
- first class leadership of the sector
- FE as the career of choice for ambitious professionals who wish to make a difference.
About the Job:
This is an opportunity to manage the tactical delivery of a range of strategies designed to support Department for Education funded contracts, membership engagement, participation, and growth, and to support corporate and delivery partners acting on behalf of the ETF.
Your Profile:
We’re looking for a Marketing Officer to join our fast-paced, friendly marketing team on a fixed term contract until the end of June 2025. If you have experience of delivering campaigns, love adapting tactics to meet KPIs, and enjoy a supportive environment where you have the space to try new things, this is the perfect role for you.
This is a varied role, and you’ll be working on several projects concurrently, and we’ll want to hear your ideas about how to elevate our work. One day you’ll be working on new brand collateral and thinking about how to engage our member audiences, the next you’ll be delivering tactical activity designed to meet the KPIs of Department for Education contracts. Because you’ll be working across various contracts, you’ll need to build positive working relationships with teams across the organisation, and we’ll be looking to you to think of new ideas to meet objectives.
You will also help us overhaul our use of data and insights, ensuring we make the most of any opportunity to talk to our audiences.
In return, we’ll provide you with a supportive team environment where we encourage new ideas, celebrate our successes, and share our expertise and experience with each other, as well as a range of benefits – think generous annual leave (plus extra at Christmas), hybrid working, access to a comprehensive staff wellbeing programme, volunteering leave and more.
The successful candidate will have:
· Experience of supporting the development and implementation of successful marketing strategies.
· Experience of using appropriate marketing tactics to meet project KPIs, including email marketing, advertising, social media, and direct mail.
· Experience of using a CRM for marketing purposes.
· Experience of email marketing, including building, testing, monitoring, and adapting campaign as needed to ensure effectiveness.
If you would like to receive a full job description for this role, please click here.
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
Applicants should apply by submitting a CV and cover letter (maximum 600 words), outlining how you fulfil the requirements of this role.
Information
· Starting Salary: £37,150 per annum to start, with service and performance related progression.
· Contract type: Fixed-term until 30 June 2025 and full-time
· Location: London – Victoria/Hybrid (the role requires at least one day in the office in Victoria)
· Deadline for applications: 4 October 2024
ETF reserve the right to close this vacancy earlier than advertised date.
Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?
TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Work setting: Hybrid
Salary: Between £33,543 and £38,805 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London
Benefits:
- 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
- Up to 5 days paid volunteering days per year.
- Enhanced maternity leave.
- Pension scheme with up to 10% employer contribution.
- Life assurance of up to 4x the annual salary.
- Employee Assistance Programme.
- Healthcare cash plan and much more!
The Role:
As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.
Main responsibilities:
- Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
- Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
- Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
- Support the Directorate leadership team by triaging tasks and managing action logs.
- Liaise with external contacts on behalf of the Director and negotiate as necessary.
- Oversee financial administration, including processing invoices and expenses.
- Collaborate with the Leadership support team.
Essential requirements:
- Strong time management skills and the ability to meet tight deadlines.
- Excellent interpersonal skills to build positive relationships.
- Proficiency in Microsoft Office and strong communication skills.
- Strong numeracy skills and the ability to handle financial processes.
- A proactive approach to problem-solving and the ability to work both autonomously and within a team.
- Experience in managing diaries, inboxes, and supporting senior leaders.
- The ability to handle confidential and sensitive information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Applications for this role close at 9 a.m. Tuesday 8th October 2024.
Location: London / Hybrid (option to work remotely for up to 60% of work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
The Philanthropy Events Manager role is a new specialised role within the Development Office and will be responsible for planning and implementing strategic fundraising events in support of the University of London’s major fundraising campaign and other fundraising priorities. You will play a critical role in the successful delivery of the fundraising campaign through strategic focus on driving impactful events programme and donor engagement strategies.
Who are we looking for?
You will come with a proven track record of event management in HE or charity sector and of liaising and managing relationships with key stakeholders (alumni, volunteers, donors etc). We seek someone who has experience of working with colleagues across a complex organisation and with different levels of seniority, as well as well-developed strategic thinking skills with a methodical and structured approach. You will be able to evidence a positive, enthusiastic and creative attitude, with the drive and tenacity to deliver new initiatives and improve existing programmes with minimum supervision. Crucially you will be able to prioritise workloads and utilise good organisational and time management skills to deliver on multiple activities simultaneously.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 8th October 2024.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting time to be joining us at Crisis as we launch our ambitious new 10-year strategy. Our services will be key to helping deliver its aims. We work with thousands of people across England, Scotland, and Wales each year so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Location: Crisis Skylight London, 50 – 52 Commercial Street, London, E1 6LT
You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around London on a regular basis to meet with partners and stakeholders. National travel i.e., to other Skylight Centres will be required on occasion.
About the role
Crisis Skylight London has a strong presence in the capital, working to end homelessness and delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year Strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight London will be responsible for leading and developing strategic partnerships across several London Boroughs. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts in other London Skylights, and from across the different regions of the UK.
About you
We are looking for an experienced, innovative, values driven senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives and influencing social change. You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across London. You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team. If this is you, we would love to hear from you.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Paul Pandolfo, Director of Operations. Contact details can be found on our website.
Closing date: Sunday 6 October 2024 (23:59)
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interviews are likely to take place on Monday 21st October 2024 at Crisis, 4th Floor Universal House, 88-94 Wentworth Street, London E1 7SA.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Global Director of Campaigns
Contract: Permanent, Full time
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £71,687 – £81,430 per annum with excellent benefits or equivalent established grade 1B salary and benefits in the country of employment.
Locations: This role can be based in the United States (New York), United Kingdom (London), Kenya, or any location where WaterAid has an office subject to the right to work in the particular location
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Policy and Campaigns to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Global Director of Campaigns to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Campaigns team leads the WaterAid Federation to drive the design and delivery of WaterAid’s major campaigns efforts to achieve SDG 6. The role specifically leads our two Global Advocacy Priorities (GAPS) across the WaterAid Federation and works in partnership with regional teams and country programs to develop national campaigns that achieve policy change in programme countries and key development actors.
About the Role:
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. The successful candidate will build campaigns that drive that public demand, playing a pivotal role in driving forward this agenda, delivering improvements in the lives of millions of the world’s poorest people.
In this role, you will:
1. Vision and direction
- Articulate a clear vision for the organisation’s campaigning; lead the organisation and the team to implement this vision and help deliver an increase in the scale and impact of WaterAid’s global influence to accelerate progress towards SDG6;
2. Global Campaign Plans
- Lead the design and implementation of WaterAid’s priority global campaigns to maximise WaterAid’s influence on global and national political debates, working in partnership with senior leaders across the organisation.
- In partnership with the Global Policy and Advocacy Director, ensure WaterAid’s campaigns and advocacy are rooted in robust evidence and credible policy analysis;
- In partnership with WaterAid’s International Affairs Director, work to strategically influence and position the organisation’s key campaign agendas in international and multilateral fora.
- In partnership with WaterAid’s senior leaders, support the development and implementation of national level campaign plans, to deliver policy and practice change in key countries, and identify opportunities to bridge between national and global campaign agendas;
- Lead the design and delivery of WaterAid’s public campaigning efforts, working with colleagues to develop the campaign creative, tactics, and public mobilisation plans.
- Work with communication colleagues to develop campaign messaging and branding.
3. Global coalition development
- Strategically position WaterAid within global civil society networks, balance leadership with support for wider movements, and identify opportunities to work with allies and influence decision makers; including utilising high level WaterAid representatives from across the Federation;
- Support regional teams to position WaterAid strategically in regional networks;
4. Communications and representation
- Strategically position WaterAid at key external events, including being able to build networks and alliances through effective public speaking, news media and social media presence; utilising high level WaterAid representatives from across the federation as appropriate.
5. Leadership and management
- As a member of the Department’s Senior Management Team, take shared responsibility for shaping both the department and WaterAid’s strategic global campaigns approach, championing a matrix style of working with teams and colleagues around the world;
- Work in partnership with the Global Director of Policy and the Global Director of International Affairs to maximise the synergies between the Policy, Campaigns and International Affairs teams, encourage a team culture of strategic collaboration and ways of working that foster the breaking down of silos;
- Line manage the two Head of Campaigns; lead the team effectively, with a strong focus on individual performance management, team cohesion and integration within both the department and the wider organisation, in accordance with the core values of WaterAid;
About You:
- A proven track record of leading successful international campaigning and advocacy initiatives, including through influencing institutions and governments, mobilising constituencies and achieving ambitious political change;
- Proven experience of mobilising the public on SDG thematic areas.
- A keen political ‘savviness’ and an awareness of the potential for achieving political change primarily, with a demonstrated track record of both insider and outsider approaches and sophisticated understanding of when and how to apply them;
- A strategic and innovative thinker with the ability to deliver tangible results. Someone who embraces complexity and uncertainty;
- A creative force, with an understanding of how to turn a strategy into a campaign.
- Experience of leading, managing and motivating others and driving change;
- The ability and credibility to represent WaterAid at senior levels and to communicate with a range of audiences, including the media, conference audiences and the general public;
- Proven experience of networking and communicating with NGOs, government officials and politicians, working with partners in Africa and/or South and South-East Asia;
- Experience working in a developing country context;
Although not essential, we also prefer you to have:
- Relevant language skills other than English (French, Spanish or Portuguese)..
Closing Date: Applications will close at 23:59 on 13th October 2024. First interviews will be held between 17th - 18th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Communications and Advocacy Manager - Resilient Water Accelerator
Contract: 2-year Fixed-term contract, with the potential to extend, Full-time.
Location: The role can be based in the UK or USA
For the UK Location: Hybrid working, WaterAid is located at Canary Wharf, London and this will be your location and contract base. To apply for this post, you must be able to demonstrate your eligibility to work in the UK. A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid.
For the USA Location: WA USA and their offices.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- UK: £43,668 - £45,851 with excellent benefits
- USA: competitive salary package with excellent benefits
About WaterAid:
WaterAid is an international not-for-profit, determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation.
WaterAid is fully committed to protecting those with whom it comes into contact. WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.
About the Team:
The Resilient Water Accelerator (RWA), hosted by WaterAid, is global initiative that aims to:
- Address the climate impacts on water to strengthen resilience in vulnerable communities;
- Secure greater investment from public and private sources in water infrastructure and services;
- Ensure this work can be replicated and scaled to increase long term water security.
To achieve this we will work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects. We will work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors. This role will play an essential part in delivering our international programme of work.
As Communication and Advocacy Manager you will play a key role in delivering our global thought leadership objectives
About the Role:
As Communication and Advocacy Manager you will help to draw links between our work in country and the much needed action on international finance for climate resilience. You will be ready to engage strategically with influential governments and organisations to influence their policies and practices as they relate to water.
As a leader on communications you will be a critical part of the RWA’s global team — helping to link the different parts of the RWA together and co-ordinate with our partners around the world. You will ensure the team has a line of sight to the relevant policies and initiatives affecting the RWA’s work, and that there is clear, consistent and compelling messaging of the Accelerator through different communications channels. They will bring a fresh and inventive approach lead the communication of that thought leadership with key stakeholders. You will lead internal communications with WaterAid and the Steering Committee and work with colleagues across WaterAid’s network to build awareness of the Accelerator’s work. This will be vital to amplifying our messaging around global water security and climate adaptation. As this work is in its early stages, a flexible approach to the team’s work will be helpful, adjusting to changing priorities and progress on the ground.
The position will be hosted by WaterAid, which has been acting as the Accelerator’s interim host until an agreement with a long-term host has been finalized.
The successful candidate will:
- Take the lead on development and delivery of the Accelerator’s communications and advocacy strategy as a key measureable output
- Initiate the creation of an advocacy “campaign” to ensure awareness of the RWA its objectives – drawing on our work.
- Lead in publication materials and branding
- Managing internal comms, online and social media engagement
- Enable impactful advocacy
- Co-lead on strategic engagement with key institutions including national governments, multilateral banks, and UN bodies
- Co-ordinate relevant events, communications and policy developments with partner organisations in water and climate finance
- Support Partnerships
- Liaise regularly with key partners including Arup, Sustainable Markets Initiative, FCDO water team, CDP and others.
- Co-ordinate external communications efforts with partners
About you:
- Ability to act on your own initiative to ensure momentum of our work is maintained
- Experience with developing internal or external communications strategies
- Experience of develop an impactful advocacy strategy
- Experience in assessing policy documents and evidence, summarising this and pulling out relevant information in an accessible way.
- Ability to produce high quality written work in English with a strong eye for detail
- Experience of organising events
- Experience of working in a public policy or campaigning organisation
- Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities
- Strong team player and willingness to be flexible to respond to changing priorities.
Closing date: Applications will close at 23:59 on 29 September 2024. Availability for interview is required in the week commencing 7 October 2024 for a video interview.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.