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Sir Oswald Stoll Foundation, SW6, London (On-site)
£29,700 per year
Posted 1 week ago Quick Apply
Closing today at 23:59
Norfolk Wildlife Trust, NR1, Norwich (Hybrid)
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Sussex Community Foundation, Lewes, East Sussex (Hybrid)
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Students' Union UCL, London (Hybrid)
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Charity People, City of London (Hybrid)
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Page 11 of 13
SW6, London (On-site)
£29,700 per year
Full-time
Contract (Until 31st December 2025)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years. 

We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to: 

  • Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations. 

  • Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service. 

  • Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments. 

The successful candidate will: 

  • Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams. 

  • Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements. 

  • Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals. 

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.

Stoll appointments are subject to an enhanced DBS check. 

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel. 

Application resources
Posted by
Sir Oswald Stoll Foundation View profile Company size 21 - 50
Posted on: 17 September 2024
Closing date: 14 October 2024 at 16:00
Tags: Housing,Social / Support Work

The client requests no contact from agencies or media sales.