Volunteer Programme Manager Jobs
The Woodland Trust is looking for an Events & Engagement Officer based at our Hainault Forest Visitor Centre to lead on the events and engagement aspects of our visitor offer.
The Role:
• Based at our Hainault Forest Visitor Centre, the role will lead on the events and engagement aspects of our visitor offer at Hainault Forest, providing a high-quality experience across the forest, and a targeted and innovative programme of events activity across the year.
• The role will engage visitors with the forest in a way that inspires them to take action and connect with our cause. It combines events planning & delivery, visitor & community engagement and communications activity.
• It includes providing an important meet & greet function to visitors as well as signposting, dealing with enquiries, promoting membership and undertaking retail transactions.
• The role will develop and deliver an inspiring and inclusive annual events and engagement plan for Hainault Forest; working alongside partner colleagues at Vision RCL. This plan will identify key activity and audiences to most effectively achieve against our objectives.
• This role is part time, 28 hours per week worked across 4 days on a rota basis, including 2 weekends of every 4.
• You will be expected to travel to and from Hainault Forest Visitor Centre, as your place of work.
• This role may be required to undergo an enhanced DBS check as part of our pre-employment checks or future checks.
The Candidate:
• You’ll have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count.
• You’ll have hands on experience planning, delivering and evaluating programmes of events tailored to specific audiences, as well as tailoring communications to suit different audiences through multiple channels.
• You’ll have experience of delivering high quality face to face engagement activities and customer service, ideally within a public facing visitor setting.
• You’ll be able to establish relationships with new audiences to create connection and action.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You’ll know about Health and Safety as it relates to public engagement as well as what constitutes a successful visitor experience.
• Your communication skills will be strong, both written and verbal, being able to liaise with internal and external stakeholders, partners, visitors and volunteers using a variety of methods to suit the audience.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held in person at Hainault Forest Visitor Centre on Tuesday 18th March 2025.
Thank you!
We're looking for a organised,creative and resilient Part-time Chef to join our Homelessness and Complex needs service in Westminster
£11,967.00 per annum, working 17.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Our kitchen chef will prepare and cook meals for residents according to agreed menus. Oversees the service kitchen by managing any other members of the food preparation team, deciding what dishes to serve and adjusting orders to meet client's requests. Will assist in prep work and cleaning kitchen, but more often will be involved in cooking and serving dishes. There will be an expectation that the chef designs a menu based on client requirements in line with a set weekly budget. The chef will be expected to create calm, welcoming environment for a client group with complex needs.
The shift pattern for this role includes Monday-Friday 3.30pm-7.30pm. 17.5 hours per week.
What you'll do:
* To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
* To prepare and cook meals for residents according to agreed menus
* To ensure that meals are provided on time in accordance advertised meal times
* To ensure food kitchen hygiene meets a high standard at all times
* To ensure that all meals are appropriately presented and served
* To monitor all kitchen staff in safe methods of working with equipment and machinery
* To report any accident, breakage or fault in accordance with the stated procedure
* To maintain a high level of cleanliness and hygiene in all food preparation and serving areas
* To provide a high standard of service to customers at all times and to deal with customers comments and complaints appropriately
* Any other duties as designated by the line manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Holds a level 3 food safety certificate
Desirable:
* Previously worked in a kitchen environment
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Thank you!
Job Title: Digital Engagement Officer
Salary: £17,756 per annum (£17,306 Salary for 21 Hours Per Week + £450 Homeworking Allowance)
Hours & Contract: 21 hours per week - Fixed Term Contract Until March 2026
Location: Homebased anywhere in UK with occasional travel to in person events
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
This is an exciting opportunity to join the Connect Team as a Digital Engagement Officer.The successful applicant will support the TACT Connect Team in growing and developing TACT Connect, promote the scheme to the TACT Connect Community, and will coordinate and write content for our members-only Connect Hub, weekly emails, and additional content that enables our varied members to access Connect and enjoy what is on offer.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Digital Engagement Officer will include:
- Promote TACT Connect to key audiences, such as TACT Connect members and potential members
- Copywriting for digital platforms
- Support the generation of new member registrations using a range of digital channels.
- Manage the Connect Hub day-to-day, identifying development opportunities and driving improvements to functionality and user experience
- Work with the graphic designer and the wider marketing team to create digital content, such as videos and animations
- With the support of our TACT Marketing and Communications team, support the development and implementation of the Connect social media strategy to drive channel growth and audience engagement
- Support with the organisation, promotion and delivery of Connect events (both offline and online)
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays (pro rata).
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Digital Engagement Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.
A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 2nd March 2025
- Interview Date: Monday 10th March 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Thank you!
Victim Support is looking for an Independent Sexual Violence Advisor based in our Wakefield office, with frequent travel across West Yorkshire working 24 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Wakefield with travel across West Yorkshire.
As a Independent Sexual Violence Advisor you will be:
- As an Independent Sexual Violence Advisor (ISVA), you will provide ongoing continuity, advocacy and impartial advice and information to all survivors accessing our service. Whilst you will be supporting all clients who have suffered sexual violence, this role also requires the ISVA to focus on supporting clients with a wide range of disabilities, both physical and hidden.
- Being an experienced ISVA, you will conduct risk assessments and assess the specific needs of people who have suffered sexual violence. Your expertise in this area will enable you to develop individual service plans that address these risks and needs. You will have a proven track record of working with high and complex cases and have demonstrated resilience in your professional life, enabling you to work effectively under pressure. You will have extensive experience working with vulnerable clients and possess the skills to maintain professional boundaries working alongside them.
- You will also be adept at working in a trauma-informed manner, acknowledging that trauma can impact victims in different ways, and offering support with this as a priority. As an advocate for sexual violence survivors/victims, you will work to promote their confidence, resilience, and empowerment both within and outside of the criminal justice system.
- You will provide non-therapeutic support to victims/survivors. This will be delivered face-to-face or via telephone, text and/or email based on the preferences of the client. To build links with services across West Yorkshire to ensure wrap-around support is available.
- You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.
- You will offer guidance and support to clients in navigating the criminal justice process while ensuring their rights are protected in accordance with the Victims Code of Practice. You will provide victims with access to resources and support to help them through the criminal justice process.
This role demands a high amount of resilience and the management of a high caseload.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.
Graphic Designer
37 hours per week
Salary: £24,570 per annum WTE based on 37 hours
Location: Farnham
Phyllis Tuckwell is looking to appoint a talented and creative Graphic Designer - a key role in creating visually compelling design and communication that aligns with our strong local brand and engages our various audiences. You will enjoy collaborating with different internal teams to produce digital and print materials, including marketing campaigns, website and social media graphics, presentations, and more. Working within a small creative team, your creativity and attention to detail will be essential in maintaining the visual consistency and quality of our brand across multiple channels.
The successful candidate will:
- Have proven experience as a Graphic Designer or in a similar role, with a strong portfolio showcasing design skills and creativity.
- Demonstrate proficiency in graphic design software including Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc.), and other design tools.
- Have knowledge of digital design, typography, colour theory, and branding principles.
- Possess strong attention to detail with the ability to work independently and as part of a team.
- Have excellent communication skills and the ability to take constructive feedback.
- Demonstrate time-management skills and be able to handle multiple projects at once.
- Present a passion for design and have an eye for detail.
In return we offer:
- 6 weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
- Employee Assistance Programme
- Blue Light Card
- Health Cash Plan Scheme
- Staff Benefit Voucher Scheme
- A dynamic and motivated team whose passion is to make a difference.
Further information can be obtained from Becky Born, Marketing Lead.
Pre-arranged informal visits are encouraged.
If you are unable to apply online, please contact Phyllis Tuckwell's HR department.
Closing date for receipt of completed applications: Friday 28th March 2025
Interviews will be held on: Tuesday 22nd/Wednesday 23rd April 2025
This post is subject to a standard Disclosure and Barring Service check.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
NO MEDIA OR AGENCIES
Registered Charity
101 - 500
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Thank you!
Department – Communications
Salary - £27,008 per annum (London Living Wage)
Contract Type – Permanent, Full Time
Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme
Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN
Reporting to – Senior Digital Communications Officer
Closing Date – Friday 7th March
1. Background
Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.
2. Why apply for this role?
The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!
3. Key Responsibilities
The Communications Assistant’s responsibilities include:
Digital Marketing
• Help to manage the departmental content and marketing calendar
• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)
• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations
• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches
Website and Digital Operations
· Produce content for the CTS website
· Support with content and development of CTS Portal
Other Responsibilities
· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports
· Lead on the maintenance of the digital photo archive
· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.
· Work with the Communications team on supporting adhoc projects and campaigns
4. Key relationships
The job holder will liaise with:
· Chief Executive and the CTS senior management team
· The Chance to Shine delivery network
· National and regional media
- Agencies and partners
· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams
5. Skills, knowledge & personal competencies
The job holder should be able to demonstrate the following:
- Excellent written and verbal communication skills
- Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
- Strong administrative skills and attention to detail
- Ability to think creatively and draft original concepts
- Able to plan and prioritise and work under pressure
- Able to work on own initiative-confident/self-starter/finisher
- An effective and enthusiastic team player
- Willingness to learn with a can do attitude
6. Experience & qualifications
Essential:
- A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
- Basic photography and video editing skills
- Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
- Genuine interest in social media trends, digital marketing, and the mission of the organisation
Desirable:
- Experience of content creation, content calendars and social media management tools
- Experience in using graphic design tools
- Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
- Basic understanding of social media analytics and reporting tools
- A passion for cricket
- Full and clean UK driver’s license
Benefits
25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)
· 8% non-contributory employer pension
· Private medical healthcare
· Employee health cash-back plan
· Long-term sickness insurance
· Life assurance - four times your annual basic salary
· Season ticket loan scheme
· Flexible working
· Enhanced maternity/paternity pay
· Generous sick pay
· Volunteering 2 days per year
· OpenBlend - an innovative coaching and performance management tool
· WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
· Cycle 2 Work Scheme
The client requests no contact from agencies or media sales.
Thank you!
Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London)
Salary: £33,188 per annum (Inclusive of London Weighting of £3,000, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Business Accountant. This is a hands-on role in a very busy finance team supporting the delivery of a partnering service to colleagues across the organisation where you will have the opportunity to make an impact through your work every day.
As the Business Accountant, you will be supporting the Finance Business Partnering team to ensure that robust financial reporting and system controls are in place to underpin sound financial management and the delivery of meaningful performance information. Your work will contribute to informing effective long-term decision-making and protect the financial future of Refuge. Work will be directed by the Senior Finance Business Partner and by other members of the Partnering team as required to achieve departmental and organisational outcomes.
Please note that this role requires some experience in a similar role and is not an entry level opportunity.
Closing Dtae; 09:00am 4th March 2025
Interview Date: 11th and 12th March 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Thank you!
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.
As a Triage & Early Interventions Officer Assistant you will:
- Assist the caseworker in answering the telephone and contacting clients as required
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
- Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
- Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
- Assist with the care and support of the guide dog assigned to support the caseworker
You will need:
- Effective verbal/written communication and numerical skills.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent record keeping skills with a focus on quality and accuracy.
- Experience of working in a client focused service area or setting.
- Understanding and knowledge of equal opportunities and diversity
- Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based from our Blackpool Office, working 20 hours per week (exact hours and days can be flexible but will be between 9-5pm Monday - Friday) You will be eligible to apply for Hybrid working (up to 2 days per week from home) after successful completion of your probation.
We are looking for an experienced administrator who will support the team and coordinate the Domestic Abuse Perpetrator Panel.
To be successful in this role you will need:
- Experience of working in an administrative role and undertaking a variety of administrative duties including minute taking and preparing papers for meetings.
- Excellent IT skills and conversant with all packages in the standard Microsoft Office suite and case management systems/databases
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences
- Understanding of the principles of confidentiality and record keeping in accordance with GDPR legislation
- Ideally you will also have an understanding of domestic abuse and risk management and an interest in this area of work.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Thank you!
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.
Head of Patient Involvement
Salary: £75,000 - £85,000
Reports to: Director of Information and Involvement
Department: Policy, Information and Communications
Contract: Permanent
Hours: Full time 35 hours per week (we're happy to have a conversation around flexible working)
Location: Stratford, London with high flexibility (1-2 days per week in the office)
Closing date: 06 March 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for an experienced Head of Patient Involvement to join us to provide strategic oversight and management of Cancer Research UK's involvement activity, as well as develop and deliver our involvement strategy to ensure CRUK meets its ambitions to put people affected by cancer at the heart of what we do and involve them in shaping our work as partners.
What will I be doing?
Lead on the development and delivery of the CRUK wide patient involvement strategy refresh, to encompass all areas of the organization that currently deploy or may benefit from patient involvement, including an evaluation plan to monitor the effectiveness and impact of the strategy.
Oversee work on patient involvement across all areas of CRUK that would benefit from this across research, fundraising and policy, ensuring adherence to good practice.
Oversee a strategic approach to the recruitment, and development of an engaged and inclusive network of people affected by cancer, with inspiring supporter journeys, regular communications and a learning plan, to ensure they have a consistently positive experience of working with us. Work in collaboration with volunteering / involvement teams internally and externally.
Work closely with colleagues in Research and Innovation (R&I) to oversee the delivery of our researcher engagement strategy to inspire, upskill and support researchers to involve people affected by cancer in their work, this includes international research programmes like Cancer Grand Challenge, Research Data Strategy and Clinical trials.
Provide functional leadership to the patient involvement team, leading a high performing team and ensuring that their time is prioritised effectively to focus on the areas of greatest impact
Be the CRUK subject matter expert. Build and maintain a deep understanding of developments in involvement to position yourself and CRUK as a thought leader in this space.
Working with leaders across CRUK to create opportunities for those close to cancer to get involved in our core activity. Influence via robust personal relationships combined with evidence-based insights.
What skills are we looking for?
Expertise of working with patients in an engagement or involvement role, sensitive to the demands of working with patients and ability to represent patients' views while achieving corporate and strategic goals.
Knowledge of best practise in the areas of patient / volunteer engagement and journeys, involvement and consultation including impact measurement.
Proven ability to build and maintain excellent rapport with others, developing productive relationships with a broad range of internal and external stakeholders.
Experience of developing strategies and the ability to lead their implementation
Strong leadership skills, an empowering leader who is able to provide visible, strong leadership that can motivate, engage and get the best out of people, including through periods of change
Excellent written and oral communication skills
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Please note: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
Thank you!
Our client is here to transform, create, agitate and excite. It’s a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. They now require a new Head of Philanthropy to work in lockstep with programmes and young people to unlock bigger gifts and more philanthropy relationships than ever before.
The Head of Philanthropy will develop and lead the existing major gifts strategy, personal managing a portfolio of prospects that give or are about to give and lead a team managing a range of philanthropy supporters. You will set ambitious KPIs for the team and ensure delivery against them and will build productive relationships with volunteers, committee members and Board members alongside programmatic colleagues and other fundraisers.
You will have proven success in high level five figure or six figure gifts from individuals and will be able to demonstrate a track record in identifying and maintaining external relationships with HNWIs. The selected candidate will have experience of taking strategic, high-level ideas and creatively tailor them to prospect’s and young people’s priorities.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Thank you!
Are you a corporate fundraiser wanting to use your skills to make a long-term impact on the lives of young people facing homelessness?
Charity People are partnering with a charity to find a Corporate Fundraiser to help maximise income from corporate partnerships so that they can continue their essential, life changing work.
Salary £34,997 per annum
Contract: Permanent, 37 hours per week but happy to look at condensed, part time and reduced hours, so please let us know what you are looking for.
Based: Hybrid, in York and from home
Excellent benefits: 28 days annual leave plus bank holidays, 5% pension contributions, enhanced maternity leave and shared paternal leave.
Culture: Collaborative, healthy, happy and both life and family-friendly
About the charity:
They have been helping vulnerable young people experiencing homelessness since their inception in 1994. Covering York and North Yorkshire, they offer short-term, immediate help at the time of crisis through their Nightstop programme, and longer-term intervention through their Supported Lodgings scheme, where young people are provided accommodation in the homes of volunteer hosts. They also have Enhancement, which helps young people break the cycle of homelessness by offering a whole range of experiences and opportunities which support emotional wellbeing, education/employment and training and life skills all of which help young people live independently.
About the role:
This is a key position in a small, collaborative team. You'll help maximise income from corporate partnerships through nurturing existing supporters, building and managing a portfolio of corporate donors, and identifying new funding opportunities. All the while, you'll provide excellent stewardship to secure ongoing support for the charity.
We would love to hear from candidates who have experience of managing and cultivating partnerships and meeting income targets and a track record in securing income from corporate partners.
Most importantly, you'll be passionate about positively impacting the lives of young people experiencing homelessness, not only when they are in crisis, but longer term, providing them with the skills and knowledge they need to live independently.
If you're as excited about this role as we are, please send a profile or copy of your CV to Ellen Drummond at Charity People who will fill you in on next steps.
Deadline to apply: 9am Monday 17th March
Interview: First stage interviews will take place on Tuesday 25th March, in person at the charity's York office.
Charity People actively promote equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
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Thank you!
Job Description
Job Title:
Family Support Worker
Location
RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.
The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed.
This is an in-person, on-site role with no hybrid or remote work options available
Reporting To:
Integration Projects Manager
Salary and benefits:
£23,500-£25,000 (dependent to experience)
Additional Benefits:
· Company-matched pension scheme
· Employee assistance program
· Health and wellness support
· Mental health resources
· Comprehensive training and opportunities for career advancement
Hours:
35 hours per week, Monday to Friday, from 9:00am to 5:00pm.
Contract:
Fixed term
Probation period:
6 months
Annual Leave:
21 days + 1 concessionary day and 8 Bank Holidays
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
- Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
- Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
- Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
- Support families with housing, welfare benefits, education, healthcare, and employment.
- Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
- Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
- Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
- Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
- Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
- Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
- Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
- Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
- Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
- Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
- Contribute to the development and improvement of services based on monitoring and evaluation feedback.
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
- Attend team meetings, training sessions, and contribute to service development initiatives.
- Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
- Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
- Strong understanding of the challenge’s refugees faces during resettlement and integration.
- Proven ability to manage a caseload and create detailed support plans.
- Experience in working with external agencies and coordinating services for clients.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
- Ability to manage sensitive and complex cases with a person-centred approach.
- Knowledge of UK welfare benefits, housing rights, and immigration services.
- Ability to maintain accurate records and use IT systems to document casework.
- Cultural competence and a commitment to diversity, equality, and inclusion.
- Ability to work flexibly and independently, including delivering outreach services.
- Full UK driving licence and access to a car (desirable).
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
- Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
- Experience in delivering outreach support to families in their homes and community settings.
Terms and conditions of employment
The following conditions of service will apply:
Salary
£23,500-£25,000 (dependent to experience)
Location
Birmingham
Pension
RMC will contribute 3% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks).
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side.
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.
Training
Commitment to supporting you to develop and upskill.
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
What we hope you'll do next
We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: Monday, 31st March, 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.
Thank you!
Location: Field Based
Salary: £34,311 - £37,295 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
Closing Date: 02/03/2025
We are seeking a Senior Relationship Fundraiser to join the Income Generation Team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond.
About the role
This is a fantastic opportunity to join the highly ambitious and successful Income Generation team at Tŷ Hafan. It is a fast paced and dynamic role where no two days are the same. You’ll be working across the whole fundraising portfolio including promoting participation and sponsorship of our events, retail collaborations, cause related marketing, ‘Charity of the Year’ partnerships and much more. Tŷ Hafan has a well established base of support from many of Wales’s top businesses. The role includes management of existing relationships from many varying business sectors and the acquisition of new businesses to support the Charity.
About you
The successful candidate will have experience of working in a client account management/sales environment or corporate fundraising for another charity. You will also be able to demonstrate achieving ambitious income targets and managing multiple priorities. The successful candidate will also have experience in building long term relationships and providing excellent customer service.
The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
- Life assurance (death in service benefit)
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work scheme
- Technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Please see the attached job description and person specification for more information.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Closing Date: Sunday 2nd March 2025
Interview Date: Friday 14th March 2025
Registered Charity
101 - 500
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.
Thank you!
We have an exciting opportunity for a part-time CYP Caseworker to join the Young Witness Service team in Lewes Crown Court, working 30hrs a week, Tues-Friday 9am to 5pm.
Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The position is offered on a hybrid basis working from Lewes Crown Court, home & our VS office.
As a Young Witness Service Caseworker you will be:
- Supporting child and young person witnesses and victims of crime by providing information along with practical & emotional help
- Supporting child and young person witnesses to navigate the court system, providing advocacy and support directly to witnesses and anyone else affected by the crime
- Completing needs and risk assessments with victims
- Case management and updating databases in line with GDPR & safeguarding regulations
- Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.
You will need:
- To be able to work without direct supervision, prioritising work to meet competing demands
- Good communication skills, able to show empathy & deal with difficult situations
- To demonstrate good IT skills, able to use Microsoft Office & internal systems
Please see attached Job Description and Person Specification for further details.
About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.