Volunteer Programme Manager Jobs

What we are looking for

First Steps Ed are looking for a passionate and supportive Eating Disorder Support Officer to join our team in Leicester.

You will have the ability to relate to and work with a range of professionals to ensure a high quality and safe services. You will be working as part of a multidisciplinary team that includes clinical and non-clinical colleagues from referring organisations and colleagues from across our organisation. This role will require 1 year experience of Mental Health support or Lived Experience of Eating Disorder.

You will also;

• Provide peer support to service users, helping them realise their goals as agreed within their care plan.
• Work with the individuals to access our services including one-to-one peer support,
• Provide additional support and signposting to our Guided Self-help, psychoeducation programmes and support groups, befriending, and volunteering opportunities as part of their supported self-care
• Working with children and young people covering the age range of 5 to 25 years old on site in therapy rooms and online via video with one-to-one or in peer groups.
• Deliver workshops and training to external organisations as part of the role.
• Full training and support will be provided for this role.
• This role will require you to travel 25% of the time within Leicester for client meetings or face to face workshops.
• This role requires a DBS check to be successfully completed prior to employment.

What you will bring

• Passionate and able to communicate to our service users and teams
• Provide professional and clear approach to support our service users
• A good understanding of the pathways and service provision is an advantage
• Background in eating disorders, lived experience of eating disorders, healthcare, support or Mental health care is advantageous
• Background working or caring for children and young people
• Educated to minimum A level or experience to A Level.
• A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations
• Minimum of 1 years of experience of working with services users dealing with eating disorders, lived experience and/ or mental health difficulties.
• Desirable Postgraduate diploma in Mental health or Health services or Qualified Psychotherapist registered with the United Kingdom Council for Psychotherapy (UKCP) / College of Family Couple and Systemic Therapy.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Service in Slough.

£18,720.00 per annum, working 30 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Hope House provides support for 16 customers over 2 sites. The first site is a 10-bed supported housing unit and the second consists of 6 independent living flats. The supported housing unit has staff present 24 hours 7 days per week (with sleep- ins). Our customers residing in the independent living flats receive floating support during day-time hours.

The team at Hope House is comprised of 1 Contract Manager, 1 Team Leader, 4 Support Workers, 2 Waking Night Support Workers.

We have a current vacancy for a Waking Night Support Worker. This is a 9-month Fixed Term Contract secondment cover with the possibility of extension to a permanent contract depending on the current employee's secondment.

This is a great opportunity for a Waking Night Support Worker wanting to gain exceptional experience within the mental health field, based on the solid working relationship with Specialist Community Mental Health Team (SCMHT). We have recently implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

The shift pattern for this role involves a rolling rota, meaning some weekend and bank holiday work will be required.

For a full job description, please visit our website

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

First Steps Ed are looking for a passionate leader to manage a team of Specialist support Officers and Coordinators who provide services users support for a range of eating disorders. The Senior Eating Disorder Support Officer will join our team in Nottingham/Nottinghamshire.

You will have the ability to relate to and work with a range of professionals to ensure a high quality and safe services. You will be working as part of a multidisciplinary team that includes clinical and non-clinical colleagues from referring organisations and colleagues from across our organisation.

You will also;

• Provide peer support to service users, helping them realise their goals as agreed within their care plan.
• Work with the individuals to access our services including one-to-one peer support
• Leading and managing a team
• Engaging with other professionals and raising awareness of our service
• Allocating service users to staff members and the team
• Analysing data and writing reports for our senior team and All Services Director.
• Provide additional support and signposting to our Guided Self-help, psychoeducation programmes and support groups, befriending, and volunteering opportunities as part of their supported self-care
• Working with children and young people covering the age range of 5 to 25 years old on site in therapy rooms and online via video with one-to-one or in peer groups.
• Deliver workshops and training to external organisations as part of the role.
• Full training and support will be provided for this role.
• This role will require you to travel 25% of the time within Nottingham/shire for client meetings or face to face workshops.

What you will bring

• Passionate and able to communicate to our service users and teams
• Provide professional and clear approach to support our service users
• A good understanding of the pathways and service provision is an advantage
• Background in healthcare, support or Mental health care is advantageous
• Background working or caring for children and young people
• Educated to minimum A level or experience to A Level.
• A clean driving licence with appropriate insurance and own vehicle is required to travel to and from locations
• Minimum of 2 years of experience of working with services users dealing with eating disorders and/ or mental health difficulties.
• 1 year experience of managing a team
• Desirable Postgraduate diploma in Mental health or Health services or Qualified Psychotherapist registered with the United Kingdom Council for Psychotherapy (UKCP) / College of Family Couple and Systemic Therapy.

This role requires a DBS check to be successfully completed prior to employment.

Based in Nottingham or Nottinghamshire

Job Title: Refuge Worker

Location: Warwickshire
Salary: £15,397.12 per annum
Contract type: Part-time, Permanent

Hours: 23 hours per week, must include Fridays.

This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.

The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.

You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role.

The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 March 2025

Interview Date: 14 March 2025 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

NVQ Level 2/3 or transferable skills in customer centred roles

Experience working in mental health sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our client is here to transform, create, agitate and excite. It’s a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. They now require a Transformational Giving Lead – a newly created position – to provide a step change in the major giving programme.

This role will secure gifts at the high five figure, six figure and £1million+ level, taking responsibility for a personal income target as well as contributing to the overall team target. You will be tasked with demonstrably moving prospects through the solicitation and stewardship process and will be a driving force in transformational change for the organisation, the young people and artistic community they serve.

You will have proven success and a track record in identifying and maintain external relationships with philanthropists and networks capable of giving at a very high level. You will be a strong communicator with brilliant interpersonal skills for engaging with senior donors and volunteers. Reporting to the Associate Director for Partnerships and Philanthropy, the postholder will be able to demonstrate through the interview process a strategic outlook on high-value given and examples of creating exciting propositions in major donor fundraising.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

· This is a waking night support role, undertaking 12 hour shifts alongside concierge, 8pm to 8am every Friday, Saturday and Sunday night. Please be aware that the building has several floors and no lifts.

· Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantages.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.

· You will be responsible for providing support to all the residents as needed during the evening and night, including running co-designed activities, and responding appropriately to requests and incidents. 

· You must be able to model person-led, psychological, gender, and culturally informed support, be skilled at building trust and be a great team player. You must be confident working as the sole support worker on site and have good judgement in managing incidents.

· The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Full job description can be found on our website

Salary: £28,068
Closing Date: Friday 14th March
Interview Date: Friday 21st March

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employerNight Support Worker

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• This is a waking night support role, undertaking 12 hour shifts alongside concierge, 8pm to 8am every Friday, Saturday and Sunday night. Please be aware that the building has several floors and no lifts.
• Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantages.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
• You will be responsible for providing support to all the residents as needed during the evening and night, including running co-designed activities, and responding appropriately to requests and incidents. 
• You must be able to model person-led, psychological, gender, and culturally informed support, be skilled at building trust and be a great team player. You must be confident working as the sole support worker on site and have good judgement in managing incidents.
• The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Full job description can be found on our website

Salary: £28,068
Closing Date: Friday 14th March
Interview Date: Friday 21st March

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

ABOUT THE DUAL DIAGNOSIS WORKER ROLE 

We are looking for a Substance Misuse Worker on a 12 months Fixed Term Contract. In this role, you will support people with complex needs, including substance misuse and mental health issues, to recover and live independently. You will work in a team to provide caring, person-centred support. You will help people build strength, learn new skills, and reach their goals for a better future.

Penrose Miller House: Is a 27 bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. The team offers  psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. 

Salary: £29,000 

The job title of the role: Dual Diagnosis Worker  

Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed. 

What are we looking for from a Dual Diagnosis Worker? 

• Knowledge, understanding and experience of working with people of complex backgrounds. Ideally ex-offenders, those with enduring mental health, substance misuse, dual diagnosis and challenging behaviours
• Experience of assessing needs and strengths, and supporting people with dual diagnosis and complex needs
• Previous experience in a similar role, providing holistic assessments and support for people experiencing mental illness  
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Community Engagement | Equality and Diversity | Case Management | Housing Support | Life Skills Development | Empowerment 

Job Title: Finance Assistant - Accounts Payable

Location: Hybrid role with a requirement to work periodically at Head Office (Vauxhall, London) 
Salary: £26,919 per annum (exclusive of a London Weighting allowance of £3,000, which may be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as Finance Assistant on the Accounts Payable part of the Accounts Function.

This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone who is looking to gain experience within finance and looking to start their journey in finance. This role reports to the Financial Accountant and will take full ownership of the purchase ledger function of Refuge.

Please see our applicant information pack for further information on the key accountabilities for the role and person specification. 

Closing Date: 09:00am 12 March 2025

Interview Date: 19 March 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Following the successful award of new contracts in the area, we now have a number of exciting opportunities within the Coventry and Warwickshire team.

We are looking for new Advocates to join our local team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for new Advocates to join our team covering Coventry & Warwickshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Advocates are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account on our website, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: 12:00 midnight on Sunday 9th March however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Interview date: Week commencing Monday 17th March, however we may hold some interviews prior to this, depending on applications received.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Please note that the role is home based with regular travel to Leeds for internal meetings, and to local trauma centres. The post-holder will work across the northern region, and will ideally live in the North West, Yorkshire or the North East. Travel costs will be reimbursed

Day One Trauma Support began with a courageous mission for trauma care excellence from a leading trauma and orthopaedic surgeon and his patients. Today, the organisation exists to make that vital support available to everyone, everywhere.

Day One Trauma Support is the only charity supporting all major trauma patients, regardless of their type of injury. They offer practical and emotional support to anyone who has experienced major trauma in the UK through their national support offer. With caseworkers in seven major trauma centres, a growing base of supporters and a passionate team of staff and volunteers, they are making a real difference to people at a time when they are extremely vulnerable, and their services are in high demand.

A catastrophic event can change everything. Every year, across England and Wales, there are 20,000 major trauma cases and 16,000 deaths following injury. We are looking for an accomplished Relationship Fundraiser to join the ambitious and dedicated fundraising team at Day One Trauma Support, could this be you?

The Role

The role of the Relationship Fundraiser will be to develop fundraising income through nurturing relationships with individuals, companies and groups. Duties will include:

• Identifying fundraising opportunities with new audiences including individuals, community groups, faith groups, regional corporates, local trusts, volunteers, local events etc.
• Working with the Fundraising Manager to achieve financial targets and budgets.
• Delivering exceptional donor care and stewardship.
• Creating and publishing engaging content for Day One’s social media channels to inspire and engage supporters.

The Person

To be considered for this exciting opportunity you should come to us with experience of relationship fundraising and a proven track record of working to, meeting and exceeding financial and non-financial targets.

An organised self-starter with excellent communication and interpersonal skills, you should be able to build and maintain brilliant relationships with supporters. With a real love for meeting and talking to people, you should be genuinely interested in the charity’s donors and why they want to support the charity.

Perhaps most importantly, as one of the public faces of Day One Trauma, you should have a high degree of personal integrity and the ability to work with tact, diplomacy and discretion, reflecting the charity’s values in all the work you do.

Why Day One Trauma Support?

Not only is Day One Trauma Support hugely passionate about the individuals whose life it changes every year, the charity also puts significant emphasis on staff welfare and offers all employees the opportunity to be part of an inclusive organisation with an approachable senior leadership team.

This organisation promotes a culture that ensures all staff feel valued and respected but also supported in their roles. The charity is inherently flexible and offers variable working patterns and reduced hours for those that may need. Benefits also include:

• 25 days per year, plus your birthday and Bank Holidays;
• Auto-enrolment into pension scheme; 5% employer contribution, 3% employee contribution;
• Flu and eyecare vouchers;
• Employee Assistance Programme;
• Training and progression opportunities.

The role is home based with regular travel to Leeds for internal meetings, and to local trauma centres. The post-holder will work across the northern region, and will ideally live in the North West, Yorkshire or the North East. Please note travel costs are reimbursed and please be aware if you are offered the position, you will be required to undertake a DBS check.

If this sounds like the type of role and charity that could suit the next phase of your fundraising career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We have an exciting opportunity for a Team Leader Casework to join the team in Kent, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Ashford, Kent and is hybrid. This job cannot be home based and you will need to be able to travel across Kent and Medway.

As the Team Leader for our Community Team you will be:

• Responsible for the daily activities of a diverse group of staff working with people who have experienced different crime types, reporting to the Community Team Operations Manager.
• You will need to demonstrate your ability to lead across many issues whilst retaining a focus on service delivery and quality outcomes from the work that we do.
• This job is a busy one so you will need to manage competing priorities, very different personalities, challenge respectfully and have the resilience to bounce back when things do not work out as you would have wanted.

You will need:

• To be able to work independently against an agreed plan
• To remain empathetic whilst making sure staff are holding safe but challenging caseloads
• Able to work in partnership with other agencies and with team members.
• Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

RNID Near You Co-ordinators x 3 South and West Wales
Remote working, Cardiff, Vale of Glamorgan, Rhondda Cynon Taf, Merthyr Tydfil, Bridgend, Carmarthenshire, Pembrokeshire or Ceredigion
£19,968 pa pro rata plus excellent benefits (FTE £24,960 pa)
28 hours per week
3 Year Fixed-term contract

As one of the three Co-ordinators for our RNID Near You community service in South and West Wales, you will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering:

· practical hearing aid support
· information on hearing loss and tinnitus
· hearing checks

You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 25 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

This project is funded by The National Lottery Community Fund.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

This role is important to us and this is where you come in. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 March 2025
Interviews: 10 and 11 March 2025.

Cydlynydd RNID Gerllaw Chi – De a Gorllewin Cymru

· Lleoliad: O bell yn, neu gerllaw; Caerdydd, Bro Morgannwg, Rhondda Cynon Taf, Merthyr Tudful, Pen-y-bont ar Ogwr, Sir Gaerfyrddin, Sir Benfro neu Ceredigion

· Cyflog: £19,968 (£24,960 y flwyddyn, cyfwerth ag amser llawn)

· Oriau: 28 yr wythnos

· Math o gontract: 3 blynedd

· Dyddiad cau ar gyfer ceisiadau: 3 Mawrth 2025

· Dyddiadau Cyfweliadau: 12 a 11 Mawrth 2025

Fel un o’r tri Chydlynydd ar gyfer ein gwasanaeth cymunedol RNID Gerllaw Chi yn Ne a Gorllewin Cymru, byddwch yn canolbwyntio ac yn arwain ar ddatblygu a darparu’r gwasanaeth cymunedol ar draws eich ardal ddynodedig trwy sesiynau galw heibio sy’n cynnig:

· cymorth ymarferol gyda chymhorthion clyw
· gwybodaeth am golled clyw a thinitws
· archwiliadau clyw

Byddwch yn gyfrifol am gydlynu hyd at  15 o sesiynau galw heibio ac yn gallu recriwtio, hyfforddi, a rheoli tîm o hyd at 25 o wirfoddolwyr i ddarparu’r gwasanaeth.  Byddwch yn gyfrifol am drefnu a chynnal y sesiynau hyn, a bydd gennych wybodaeth leol dda am yr ardal a ddewiswyd i geisio cyfleoedd newydd i ddarparu gwasanaethau RNID Gerllaw Chi.

Rydym am benodi person llawn cymhelliant sydd â diddordeb mawr mewn cynorthwyo pobl â nam ar eu clyw.  Tra byddwch yn gweithio gartref yn bennaf, bydd gofyn i chi deithio’n rheolaidd i bob lleoliad lle byddwn yn darparu sesiynau galw heibio mewn lleoliadau cymunedol. 

Rydych chi eisiau gwneud gwahaniaeth ym mywydau pobl ac wrth eich bodd yn rhyngweithio â chynulleidfaoedd amrywiol, gan gynnwys gwirfoddolwyr, gweithwyr iechyd a gofal proffesiynol, a defnyddwyr gwasanaethau.  Mae gennych brofiad o reoli digwyddiadau, eich llwyth gwaith eich hun, a gallwch weithio gyda’r nos / ar benwythnosau, os oes angen.  Rydych yn gallu cynorthwyo cleientiaid â chymhorthion clyw mewn modd sensitif, gan roi arweiniad clir ac ystyriaeth i ddymuniadau ac anghenion iechyd yr unigolyn. 

Rydych yn barod i weithio i sefydliad sy’n gweithio gartref ac mae gennych sgiliau TG da, yn enwedig gyda rhaglenni Microsoft Office, gan gynnwys Outlook, Excel, a Word.
 

Pwy ydym ni

RNID ydym ni.  Gyda’n gilydd byddwn yn gwneud bywyd yn fwy cynhwysol i bobl fyddar a’r rhai sydd â cholled clyw neu dinitws.

Mae ein helusen wedi trawsnewid yn llwyr, wrth adeiladu ar y gorau o’n gorffennol.  Rydym wedi dychwelyd at ein hen enw poblogaidd, wedi dechrau gweithio o bell yn gyfan gwbl, ac wedi sefydlu strategaeth newydd, sy’n canolbwyntio ar gyrraedd y 18 miliwn o bobl yn y DU sy’n fyddar, sydd â cholled clyw neu dinitws.

Rydym yn creu diwylliant cwbl wahanol sy’n canolbwyntio’n allanol, yn chwilfrydig, yn seiliedig ar dystiolaeth, yn fwriadol, yn ystwyth ac yn canolbwyntio ar y dyfodol.  Mae ein gwerthoedd wrth wraidd yr hyn a wnawn.

Rydym yn ymdrechu i fod, ac yn parhau i fod yn gysylltiedig â’n cymunedau, yn graff, ac yn hyderus yn yr hyn a wnawn a phwy ydym ni, yn chwilfrydig ym mhopeth a wnawn, ac yn angerddol am ein pwrpas.

Mae’r rôl hon yn bwysig i ni, a dyma ble rydych chi’n dod i mewn...

Beth allwn ni ei gynnig i chi

 · Digidol yn Gyntaf, gweithio o bell yn gyfan gwbl, gyda chynadleddau wyneb yn wyneb i’r staff i gyd trwy gydol y flwyddyn
· Gweithio o bell yn gyfan gwbl, heb unrhyw oriau craidd
· £26 o lwfans gweithio o bell bob mis
· 28 diwrnod o wyliau blynyddol, ynghyd â’r gwyliau banc i gyd
· Yn ogystal â 2 ddiwrnod lles i roi mwy o hyblygrwydd
· Hawl i fudd-dal salwch o’r diwrnod cyntaf
· Cynllun pensiwn gyda chyfraniad cyflogwr o 4%
· Yswiriant Bywyd – 2 x cyflog
· Rhaglen Cymorth i Weithwyr ac ap lles sy’n darparu sesiynau cwnsela
· Buddion ychwanegol ar gyfer mamolaeth, tadolaeth a mabwysiadu
· Mynediad at blatfform tocynnau digwyddiadau

Ein hymrwymiad i amrywiaeth

Rydym wedi ymrwymo i gynorthwyo ein staff, gan gynnwys gwneud addasiadau rhesymol.  Os oes arnoch angen cymorth i ymgeisio, neu i gyflawni gofynion y rôl hon, rhowch wybod i ni fel y gallwn drafod yr opsiynau gyda chi.

Hyderus o ran Anabledd 

Mae Hyderus o ran Anabledd yn gynllun gan y Llywodraeth, sydd wedi’i gynllunio i annog cyflogwyr i recriwtio a chadw pobl anabl a phobl â chyflyrau iechyd.  Mae wedi disodli’r cynllun blaenorol Dau Dic: Cadarn o Blaid Pobl Anabl, y gallech fod wedi clywed amdano.

Mae RNID yn falch o fod yn aelod o Hyderus o ran Anabledd ac, fel Arweinydd Hyderus o ran Anabledd, rydym yn cydnabod gwerth pobl anabl i  RNID.  Rydym yn cynnig cyfweliad i unrhyw ymgeisydd sy’n dweud wrthym fod ganddo / ganddi anabledd, ac sy’n bodloni’r meini prawf sylfaenol ar gyfer y rôl.

Ariennir y prosiect hwn gan Gronfa Gymunedol y Loteri Genedlaethol.

Closing date: 2 March 2025
Interviews: 10 and 11 March 2025.

We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.

Key Responsibilities

The candidate will be responsible for marketing and communications at Soundabout which includes:

• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.

• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.

• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.

• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.

• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.

• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.

• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.

• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.

• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.

• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).

• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.

• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.

• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.

• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.

• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.

• Review and update automated responses for mailing list sign ups and donations.