Duty and Admin Volunteer in Bexley

An new opportunity has arisen within our busy Bexley SASS service. Our Advocacy and Support teams offer support to those affected by domestic and sexual violence in their community. Our teams supply information, advocacy and specialist services to increase service users’ safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, reporting to the police, legal options and support through court, help around child contact, benefits and financial advice. As well as providing direct assistance, we also work to build capacity and develop expertise amongst professionals and agencies.

About the role

We are looking for a reliable and organised volunteer to assist us with our duty process and basic admin. You would be required read and process referrals on to our case management system. You will log referrals on to our duty spreadsheet and respond to email enquiries. You will have the opportunity to assist with any other admin duties, and grow your experience in an administrative environment.

Who are we looking for?

The ideal volunteer will have.

• Excellent IT Skills
• Excellent organisation skills
• Excellent communication skills
• Ability to be empathic to the Service User’s needs.
• Non-Judgmental and culturally sensitive
• Carry out any other duties appropriate to the role as requested by your supervisor.
• Maintain confidentiality in all matters relating to the organisation.

What can you gain from this opportunity?

As part of this role, you will have the opportunity to:

• Enable service users to access valuable support that assists in their journey towards safe, independent lives, free from abuse.
• Contribute and support a busy and diverse team.
• Play a pivotal role in delivering services.
• Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.
• Work as part of a feminist organisation.

We offer great volunteer induction training, where you will be fully supported to understand, and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the level 2 Understanding Domestic Abuse Award (DAPA), which is recognized by the Home Office.

How to apply

Please read the Volunteer Role Description before you attempt to fill out the application form. Please complete the Volunteer Application Form and ensure you clearly state the role you are applying for. Please complete the Volunteer Equality Monitoring Form which can be found on our website.

Please note that our volunteer opportunities are open to women only (exempt under the Equality Act 2010, Schedule 9, Part 1), and that these volunteer roles are exempt from the rehabilitation of offenders act 1974 and subject to enhanced DBS checks where applicable.

Applications which are incomplete will not be reviewed. All our roles are during office hours only unless stated otherwise.