Cafe Volunteer

Location: ellenor Hospice Gravesend

Hours: from 4 hrs per week
Times: 9 am–1 pm or 1-4 pm
Days: Monday to Friday and upon opening of the new café Saturdays and Sundays

As a Café volunteer, you will be at the heart of our hospice team, dealing with the café service within the hospice.

The Role

·       Serving patients, families, and staff at ellenor hospice on the register.

·       Food and drink service in line with dietary requirements and allergens.

·       Cleaning of equipment, surfaces, and café area. Sweeping, mopping, cleaning tables and furniture.

·       Processing transactions and following cash handling procedures.

·       Taking accurate orders and providing goods as required.

·       Washing up crockery and other items, storing as required once cleaned.

About you:

·       You will have good customer service skills being polite, well-mannered, and willing to assist visitors and staff.

·       You’re flexible, a good communicator and able to use your initiative.

·       Willing to undertake Mandatory and Statutory training yearly and 3 yearly.

·       Ability to handle a range of changing priorities and sensitive issues.

Please note to volunteer in the hospice applicants must be over the age of 18, have the right to volunteer in the UK and require a Standard DBS. This is not a paid role.