Trust Manager Jobs in Cardiff, Wales
Major Gifts Fundraiser – Wales
Home working with regular travel within Wales, plus occasional UK travel
Up to £45,000
Full time: 35 hours per week
Permanent contract
Closing date for applications: 20th October 2024
First interview: 7th November 2024
Second interview: 15th November 2024
About them
Our client is a federated movement of 46 charities, supported by a central charity. Together they have over 900,000 members, 32,500 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the implementation of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
They have restored and care for some of the most special places for wildlife in the UK. Collectively they manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature.
The next few years will be critical in determining what kind of world we all live in. They need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. They recognise that this will require big, bold changes in the way they work, not least in how they use and create data and evidence to ensure that they act with the biggest impact possible for nature and people.
About you
They are looking for a brilliant major gifts fundraiser to join one of the UK’s best-loved nature charities to grow their network of high-net-worth individuals for Wales supporting their work in turning around the nature and climate emergencies. This is a brand-new role that will support their Welsh Trust’s Chief Executives, Senior Leadership Teams and their Wales Director in developing long-lasting partnerships that deliver a stepchange for nature’s recovery in Wales.
You will be a confident and engaging major gifts fundraiser, with the ability to express their case’s for support in tackling the nature and climate emergencies, both through their work on nature’s restoration on the ground, and through their influencing, policy and campaigning work. You will be highly experienced in initiating and developing mutually beneficial relationships with individuals to achieve fundraising targets, with a proven track record of securing significant unrestricted funds.
They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgmental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities
They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement.
They are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
They are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please do not use artificial intelligence tools to assist you to complete the application form. They may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form.
To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, they are unable to consider further applications.
Could you help decide how National Lottery money supports communities?
The National Lottery Community Fund has an exciting opportunity for 18–30-year-olds that are passionate about making a positive difference for their communities.We are looking for one young representative to join each Country Committee in England, Northern Ireland, Scotland and Wales.
As the largest funder of community activity in the UK, we’re trusted to turn money raised by players of the National Lottery into game-changing grants across the UK. Working within and alongside communities, we respond to their unique needs and opportunities, keeping our decision-making local. And we are determined to focus on the areas of greatest need, meeting communities where they are, as they are and helping them to tackle poverty, disadvantage, and discrimination.
Country Committees help to shape the strategic direction of The National Lottery Community Fund with a focus on the four missions: supporting communities to connect, supporting environmentally sustainable communities, enabling children and young people to thrive, and enabling people to live healthier lives.The primary role for Committee members is to use their knowledge and strategic thinking to help provide the direction for The National Lottery Community Fund, make decisions on large funding applications and be an ambassador for the Fund.
This is an exciting time of significant renewal at the Fund following the launch of our new strategy, ‘It starts with community’, setting a new direction to 2030. We are committed to helping children and young people to thrive by ensuring they are part of decisions that affect them and their communities. We are therefore seeking 18-30-year-olds who will bring a broad range of knowledge, skills and lived and learned experience of being a young person in today’s society.
How to apply
Please apply by uploading your CV and providing an 800 word statement evidencing the criteria below to help us understand how you stand out against other applicants to represent your peers on our Country Committee?
The Criteria
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Youth leadership: Understanding of the needs of young people and experience of representing the voices of young people in a leadership/ Governance role
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Country context: Interest in your country’s political, social and cultural landscape and the role of the voluntary and community sector in it
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Communication skills: confidence in verbal, written and listening skills in situations where prioritising and sometimes challenge will be required
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Decision making: The ability to understand complex issues and make decisions by considering competing demands
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Relationship management: Ability to nurture, develop and promote effective relationships and communication with committee members, senior leaders and community organisations with a strong commitment to equity and inclusion
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Representing the Fund: Experience of representing an organisation or something similar and willingness to represent the Fund at public events with a commitment to the principles of holding a public post
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Equity Diversity and Inclusion: Understanding and commitment to achieving equity, diversity and inclusion and its advancement in the context of a public body and a funder
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Governance: Awareness of the importance of governance frameworks in line with The National Lottery Community Funds strategy and public responsibility
Important Information
Agreement: This is a non-executive role requiring a time commitment of around 2 days per month (although this may vary from month to month) and is for a term of two years.
Salary: The role is remunerated at a rate of £5,232 per annum, following completion of the compulsory Young Trustee Movement 6mth Board Boost Programme which starts November 2024. Please see further details in pack. [This £3000 training is paid for by The National Lottery Community Fund]
Closing date: Sunday 13 October midnight
Interviews: Week commencing: 21 October
Board Boost Programme: Six x 2-hour meetings from November – April
Committee start date: March 2025 (following completion of Board Boost Programme)
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
The client requests no contact from agencies or media sales.
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're looking for a Research and Insight Executive to join a newly created team within our Fundraising directorate. The team have been created to work alongside the high value teams (Philanthropy and Partnerships) to provide them with the highest quality donor research, funding propositions and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.
As a Research and Insight Executive, your role will play a crucial role, supporting our ambitious high value fundraising strategy and will be pivotal in the development of Prostate Cancer UK’s first Major Appeal. You’ll be identifying new prospecting and senior volunteer opportunities and providing insights to the high value teams.
You'll identify and research potential donors, creating detailed profiles to inform engagement strategies. You'll also develop strategic relationships and access routes to prospective supporters.
Your analytical skills will be essential for conducting financial and data analysis to inform our decision-making and strategy development. Additionally, you'll play a key role in streamlining workflows and enhancing efficiency by developing and implementing new processes.
What we want from you
We’re looking for a curious, organised and enthusiastic person to work with our high value fundraisers to support them with research and insight on new and existing funding opportunities to support our ambitious growth plans.
As well as conducting research and creating research profiles, you’ll work closely with the Research and Insight Manager to implement new prospect research processes and ways of working to maximise the effectiveness of our high value fundraising programme. You’ll also run finance and KPI data reports for the Head of Philanthropy, Head of Appeal and Head of Partnerships to ensure that we have an understanding of fundraising performance.
You’ll have experience of proactive prospecting, creating research profiles and network maps. You’ll also have knowledge of high value fundraising principals. You’ll have excellent relationship building skills.
This is a rewarding role where you'll be working closely with high value fundraisers to ensure they have the right opportunities and insights to build mutually beneficial, long-term relationships with supporters and ultimately, grow income to fund transformational work and achieve impact for men.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 6th October 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Thursday 17th October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic charity supporting young unaccompanied refugees in England who are looking for an Interim Head of Fundraising & Communications to join their team for an initial 6 months period.
The Head of Fundraising & Communications will operate as an effective member of the Leadership Team, reporting directly to the CEO and acting as the strategic lead for the charity’s fundraising and communications activity.
Given the fluctuating nature of statutory income (currently c.75% of total income) it will be the responsibility of the Head of Fundraising & Communications to develop and implement a fundraising strategy that enables the organisation to diversify its income portfolio, ensuring a sustainable funding model that spreads risk and allows for greater donor engagement.
There is a blank canvas to be creative and try new things, with lots of scope for the successful applicant to determine where the network opportunities might lie, build long term relationships and develop an exciting programme of external communications and engagement.
Key Responsibilities:
- Operate as an effective member of the Leadership Team, working collaboratively to ensure the delivery of organisational objectives.
- Develop, lead and deliver the fundraising strategy – focused on diversification and sustainable income whilst remaining hands on in the establishment of new income streams.
- Establish clear stewardship plans for all supporters, maximising their engagement with the charity.
- Develop and implement the communications strategy – utilising external comms to engage supporters and underpin income generation whilst raising awareness about the issues faced by unaccompanied child refugees.
- Oversee the generation of tailored, multimedia content that raises awareness of the charity and drives increased support.
Person Specification:
- Aligned with the charity's values of: Respect, Integrity, Passion, Grace, Compassion and Wisdom.
- Proven expertise of fundraising across different income streams (e.g. trusts and foundations, community, regional, philanthropy). Expertise of developing new income streams from scratch/a low base would be beneficial but not essential.
- Relational approach – focused on developing long term commitments and support from key stakeholders and donor audiences.
- Experience of working in a communications role/closely with communications teams to maximise the opportunities to engage externally and increase support/awareness.
- Creative approach to fundraising, with realistic ambitions within a small charity environment.
What’s on offer:
- An initial 6 month contract with the potential for extension
- A flexible hybrid or remote working pattern, although some travel around the midlands area for the role is required. (please note you must have the right to work within the UK).
- A salary of £45,000 is on offer
This is a fast moving process with interviews happening w/c 23rd September and a potential start date between 30th September to 14th October.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Interview date: w/c 14th October
We are here for anyone affected by dementia to help them navigate some of the hardest and most frightening times of their lives. Dementia is the crisis no one is talking about. Our external communications reflect help (support we provide for people with dementia) and hope (investment in research and innovation that will mean a better future for people with dementia) and our social media channels have a huge role to play in that.
We are looking for a talented and tenacious new Head of Social Media to join our External Relations and Media team. Our new Head of Social Media will lead Alzheimer’s Society’s social media functions, developing a compelling and inclusive organic social media strategy which integrates with organisational aims and positions Alzheimer’s Society as the leading dementia charity in the UK.
This role will drive a high-performing team to deliver proactive social media content that resonates with a range of audiences across multiple platforms, from people with dementia/carers, through to decision makers, supporters and the wider public. And we want to ensure that we’re quick to react to breaking news and we’re watching out for channel-specific trends – creating engaging content that grows our audience and brand awareness.
The role will work closely with senior colleagues right across the Society with the need to influence and collaborate at the highest levels. You will manage a small team who are all talented and passionate in their roles, working to achieve the team's collective goal. We need our new Head to support and lead them on this journey.
And it’s a brilliant time to be a part of Alzheimer’s Society. Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is fantastic testament to all the people who make up Alzheimer’s Society
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days. You must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
Application process: If you’re excited by the opportunity to help shape the future of Alzheimer’s Society, we would love to hear how your skills and experience are a good match for us. Please apply with a supporting statement on why you believe your skills and experience would be the best fit for this role.
About you
- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- Experience developing and delivering social media strategic plans
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Experience in leading a team to successfully achieve their aims and objectives, developing them to being Trusted Experts.
- You'll be a citizen of the Society and an all round visible ambassador for conferences, team days/meetings etc.
- Experience in prompting and advocating Equality, Diversity and Inclusion both internally and through social media.
- Experience of senior stakeholder management as you will be an instrumental member of our senior leadership team.
Peatland Programme Communications and Engagement Lead
Homes working (UK based) Some travel will be required
£31,500 per annum (£25,200 pro rata for 0.8 FTE)
Permanent
Full time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Closing date for applications: 13 October 2024
First Interview: 22 October 2024
Second Interview: 31 October 2024
About them
Their host organisation are a federated movement of 46 charities, supported by a central charity. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
About you
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
They are also committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, they are unable to consider further applications.
This role may be subject to a DBS check.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
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