Team Manager Jobs
Are you an experienced and dependable Estates and Facilities Manager who is committed to delivering an exceptional experience for the users of all our premises?
Do you want to play a key role in an organisation that makes a real difference to the lives and livelihoods of individuals and communities across London? Do you have the dedication and attention to detail to ensure that all aspects of our estate are maintained in top condition and the facilities provide the best possible environment for the services we deliver?
We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities. Based over three sites in Stratford, Southwark and Holborn we are now in search of an Estates and Facilities Manager to consolidate our working practices, establish efficient and cost-effective routines and relationships, develop our sustainability practices and take us even further on our journey of growth.
This role leads estates and facilities management across the organisation. A diverse and hands-on role, you will be highly organised, knowledgeable in estates management practices, including relevant legislation, health and safety and carrying out risk assessments. You will be a great communicator, developing relationships with external contractors and our own internal teams. You will manage a small team of one, and liaise closely with colleagues who have responsibility for the day to day operational uses of our sites, and who want to provide the very best experience to their client users. This is a critical role for the charity: you will embrace ownership, work with initiative and spot opportunities for improving all aspects of our estates and facilities management!
From managing daily cleaning and maintenance routines, to overseeing larger projects, this is a unique opportunity to build and develop the estate management routines at our newest site in Stratford, and to become involved in some key pieces of capital project work designed to enhance the experience of our client users across the organisation. You will be prepared to be hands-on when required, but able to step back and manage the big picture. We work at pace and need you to do the same. We would love someone to join us who shares our passion!
You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth. You will work closely with the senior management team, a group of committed, skilled and passionate people who are such a pleasure to work with.
This is a wonderful opportunity for the right person to immerse themselves in a successful, interesting and inspiring organisation.
We very actively encourage applications from applicants that are representative of the diverse communities that we serve.
This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
Deadline: The deadline to submit application forms is Friday 29th November 2024, at midnight.
Interviews: Interviews will take place on Wednesday 4th and/or Thursday 5th December 2024.
The client requests no contact from agencies or media sales.
Hybrid - London, Cardiff, Edinburgh, Manchester or Homebased in the UK
Closing Date: 1 December 2024
Ref 6888
Save the Children UK has an exciting opportunity for a collaborative and experienced campaigner to join us as Campaign Manager (UK Child Poverty) on a 12 month contract basis.
In this key role for us, you will lead our impactful campaigns to address child poverty in the UK, collaborating with communities, partners, and policymakers to bring about meaningful change.
This role offers the potential for hybrid working. We have offices based in London, Manchester, Cardiff and Edinburgh. There are likely to be times when you will be required to come to your contracted office up to 2-4 days per month or 6-8 days per quarter. This will be agreed with your line manager and team.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, their voices are heard, and lasting results are delivered for millions of children, including those hardest to reach.
About the Role
As Campaign Manager (UK Child Poverty), you will lead Save the Children UK's campaign strategy on one of our priority areas, working closely with mission colleagues, supporters, and partner organisations.
You will manage a senior campaigner and provide task management for two other colleagues, ensuring delivery of impactful, community-driven campaigns.
In this role, you will:
• Lead the development and implementation of campaigns to achieve our strategic objectives on UK child poverty.
• Support the growth and mobilisation of networks involving children, young people, and families with lived experience of poverty.
• Build strong relationships with key campaigning partners and coalitions.
• Collaborate with teams across the organisation to ensure campaign best practices and innovation.
• Represent Save the Children UK in external forums as a passionate advocate for children and families.
• Monitor and evaluate campaign activity, using insights to shape and improve strategies.
About You
To be successful, it is important that you have:
• Experience leading the development and delivery of impactful campaigns, with a track record of success.
• Strong understanding of campaigning and organising tactics, and experience mobilising public audiences for policy change.
• Demonstrated experience working with partners, coalitions, or civil society actors to deliver change.
• Proven project management skills, with the ability to deliver high-quality work under pressure.
• A passion for politics, changemaking, and the ability to travel within the UK (including overnight stays) are also essential.
• Commitment to Save the Children's vision, mission, and values is a must.
• Knowledge of child poverty, children's rights, or related fields in the UK context (desirable).
• Excellent verbal and written communication skills, with the ability to engage and inspire diverse stakeholders.
What We Offer You
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day.
To apply, please click the apply button to visit our website (please note there is a mandatory application question: How would you influence this government to scrap the two child benefit cap? What would an impactful campaign look like? (up to 500 words).
Closing date: 1st December 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Interim Database Manager, to join our team in High Wycombe. You will join us on a full time, fixed-term contract for three months. In return you will receive a competitive salary of £44,000 - £50,000 per annum pro-rated depending on experience.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Interim Database Manager role:
As our Interim Database Manager, you will be responsible for the management and ongoing development of our CRM system and all associated data. As a member charity having been established almost 60 years ago and with over 63,000 active members, we have significant volumes of valuable data. We are looking for an interim Database Manager to deliver existing projects and progress future development plans.
The successful candidate will have a minimum of 5 years’ experience in database and data management, a natural interest in data analysis and ideally be an expert in WorkBooks. The role is a central one, working with all Directorates across the charity, so strong communication skills and teamwork is also a pre-requisite.
Key responsibilities of the Interim Database Manager:
- To manage and maintain the master data for all the charity’s areas of work
- To be the lead on specific projects to develop our data resources including working with external consultants to build APIs
- To work with external consultants and suppliers to ensure that all database developments, improvements and modifications are within the agreed specification, of high quality, fully documented and within budget
- To manage the time, activities and tasks of the Database Officer to support the needs of the charity.
- To create management reports, document data and workflow processes and inform colleagues on issues and best practices
- In conjunction with external suppliers, ensure that the database and related systems are suitably configured, maintained, updated and reliable and that all new data and software updates are fully tested prior to implementation
- To import and export data files in an accurate and timely manner by developing an executable, report or saved query. To offer technical assistance to users and to modify the executable/query when required
- To support and assist staff with the database and related systems difficulties and to provide solutions in liaison with external partners
- To assist the charity to streamline and improve business processes that impact on the database or related systems. This may include designing and implementing new processes
- Develop and run a training programme and user manual for internal staff that can be used as a reference and induction tool for new staff members; becoming first point of call for support issues
Essential experience, skills and knowledge required for the Interim Database Manager:
- Excellent experience of managing and administering MRM or CRM databases – entry, segmentation and reporting. Experience or expertise in WorkBooks preferable.
- Excellent computer skills and knowledge of MS Excel for data manipulation
- Good communication skills – verbal and written
- Numerate with necessary skills to produce, monitor and interpret information and reports
- Excellent attention to detail
- Ability to time manage and prioritise tasks for self and the team to meet deadlines, across a number of concurrent projects
- Projects delivered on time and to budget
- Co-operative team player with practical problem-solving skills and ‘can do’ attitude incorporating a flexible approach
- Keep up to date with current business and service thinking within Coeliac UK in order to provide up-to-date information
- A real commitment to right-first-time quality and a thorough approach to work
Self-motivated but adept at working within a team environment
If you would like to be considered as our Interim Database Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
ABOUT US
School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are struggling to thrive in their education. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.
OVERVIEW
School of Hard Knocks is embarking on an ambitious new 3-year fundraising strategy that will see us more than double our income and increase our audience reach so we can support more young people to complete their education and reach their potential. We have not yet proactively explored challenge events or community fundraising and yet we believe this could be an exciting growth area for the charity. We currently run one special event a year, but again, we see opportunity to grow our calendar of special and donor engagement events.
The purpose of this role is to build challenge and special event and community fundraising to support the delivery of our ambitious fundraising strategy. You will be an enthusiastic fundraiser, focused on building growth in our events portfolio and bringing creativity and events knowledge to the role. You will develop excellent relationships with our donors and corporate partners who engage in our events, supporting them to maximise their fundraising for the charity.
You will need to use your experience, creativity and proven event planning skills to ensure the success of our ambitious plans for achieving an effective events calendar for the charity.
This is a maternity cover contract with the potential to extend after the initial 12 months.
KEY RESPONSIBILITIES
Events Fundraising:
- Work to achieve the Fundraising strategy by effectively initiating and delivering a calendar of challenge and special events suitable for our audiences across the UK, that will drive audience reach and income, focusing on delivering a good return on investment and achieving set objectives.
- Develop excellent donor journeys for all participants and attendees, putting in place effective and efficient processes and procedures.
- Work with the Marketing and Communications Manager to design and implement appropriate marketing strategies to maximise participation for all events including pre-, during- and post-event publicity.
- With support from the Communications team, develop timely social media content and achieve local media coverage by gathering compelling supporter stories.
- Ensure all supporter records are kept up to date with all interactions and the highest quality data is captured.
- Effectively follow all appropriate protocols and policies for the handling and receipting of donations and sponsorship monies and accurate recording of supporter information. Ensure all information is recorded in line with data protection legislation (GDPR).
- Work with the wider Fundraising and Communications Team to ensure a seamless donor experience for all and optimise cross-selling opportunities where appropriate.
- Monitor progress against set KPIs, report analysis of challenge events to the Director of Fundraising and review performance to ensure effectiveness. Provide relevant data and insight to inform next steps and plans for future growth.
Community Fundraising:
- Work with the Director of Fundraising to devise and implement an annual fundraising plan for community fundraising.
- Work with the Regional Fundraising Managers to maximise opportunities for Community fundraising in the areas we work in.
- Steward all community fundraising activities in England, ensuring our supporters have all the information and materials they need to make their events a success.
- Proactively seek new community partnership opportunities. Liaise with relevant members of staff to attend new business meetings and write compelling cases for support to win local community partnerships.
Other:
- Deliver safe fundraising events and activities ensuring the charity always operates within legal requirements and best practice. Ensure risk assessments are completed on events.
- Be willing and flexible to work outside of office hours to attend events, when necessary. Must be willing to travel around the UK on occasions to attend fundraising events and activities.
- Foster effective and productive relationships with key stakeholders including Corporate Social Responsibility Managers, Chairs & Trusties, senior volunteers and event coordinators.
- Represent the Charity’s Mission by speaking passionately about the charity to donors, and delivering presentations and talks on occasions, inspiring them to join in our mission to make a difference.
- Proactively seek out new opportunities for the charity to grow our income.
- Always work to collaborate across teams to enhance fundraising efforts and strengthen donor engagement.
- Assist in developing fundraising strategies and contribute innovative ideas.
ABOUT YOU
Knowledge & Experience:
- Fundraising Expertise: A proven track record of achieving financial targets through fundraising activities, ideally in mass participation and/or special events.
- Relationship Management: Demonstrable experience in building and nurturing strong relationships with a wide variety of individuals – ranging from community fundraisers to senior volunteers or senior-level corporate executives - to drive engagement and income. Skilled in identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.
- Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies. Experience using digital tools to streamline processes and optimise fundraising outcomes.
- Fundraising legalities and health and safety. Demonstrable understanding of Fundraising legalities and requirements to hosting a safe fundraising event for all. Excellent understanding of GDPR and integrity in data handling and management.
Skills:
- Communication: Excellent written and verbal skills to recruit and retain supporters, with experience in creating engaging presentations and delivering public speeches to diverse audiences.
- Teamwork and Independence: Confident and self-motivated, able to work autonomously and as part of a multi-disciplinary team, with strong interpersonal skills.
- Strategic Thinking & Creativity: Able to translate strategic aims into plans, with strong research and problem-solving abilities. Quick to identify and act on new opportunities.
- Organisation: Strong planning and organisational skills, able to manage multiple priorities and maintain attention to detail.
TERMS OF APPOINTMENT
- This is an interim role, for 12 months from January 2025.
- The salary is £30,000 - 32,000 depending on experience.
- You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
- Reasonable flexible working arrangement offered, but you must have the ability to work outside of core hours and travel across the UK when necessary.
The client requests no contact from agencies or media sales.
About us
Our purpose is simple, to save lives at sea. Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from anyone.
Your role
We’re looking for an experienced social media professional who has the expertise to lead the delivery of the RNLI’s social media strategy and approaches across both paid and organic, advising and supporting a wide range of stakeholders at all levels of an organisation in order to help save lives at sea.
As Senior Social Media Manager, key responsibilities include:
- Overseeing the delivery of paid and organic content, as well as community management, across our channels
- Line managing a team of social media specialists
- Providing strategic and outcomes-focused responses to marketing briefs
- Driving forward social media fundraising for the RNLI
- Procuring, implementing and managing relevant social media tools and software
- Innovating in the social media space, including launching new channels
- Leading on the social media elements of crisis communication responses
We are a 24/7 emergency service. You will be required to occasionally be part of the social media rota system which includes shifts between 9am-8pm (Monday to Friday) and some weekend working.
Hybrid with the expectation to travel to Poole once a month.
About you
To be considered for the Senior Social Media Manager role, you will have substantial experience leading on organic and paid content and the strategic use of social media within a large organisation, as well as experience of line management and stakeholder management.
For more information and to apply, please visit our jobs page.
Closing date: 1 December 2024.
Interview dates: 7 & 8 January 2025.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic Health Charity to recruit a Philanthropy Manager on a permanent basis. Reporting into the Director of Fundraising, this role will manage a team of three to oversee income across Major Donors and Trusts & Foundations income streams.
The Philanthropy Manager is a crucial role in the Fundraising team, responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies, with a particular focus on driving significant income growth. Key duties include:
· Lead on the Philanthropy strategy, annual plans, budgets, and KPIs.
· Drive the growth a portfolio of existing supporters and new prospects giving at the five and six-figure gift level, with a particular focus on new income development.
· Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.
· Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.
· Work closely with colleagues to engage donors through a programme of special events
· Manage, coach and support three direct reports.
We’re looking for the following skills and experience:
· Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets.
· Delivering a prospect research programme and effective prospect management
· Excellent relationship management skills, with tangible experience of leading and delivery first-class stewardship plans
· Line management experience to build a collaborative and high performing team
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
FoodCycle is an award-winning charity that has achieved exceptional growth over the past few years thanks to some key corporate partner relationships with blue-chip companies. We are now looking to build on our recent successes and extend our corporate portfolio to fund our work as the largest community dining charity in the UK.
Your work with us will allow you to play a vital role in supporting people faced with hunger and loneliness and to champion community dining in communities up and down the country. You will be responsible for driving significant income growth from corporates - working with brands and businesses to reach challenging targets.
You will have a proven track record of securing new partnerships and be adept at relationship management. You will have significant new business experience in a charity setting and a background in securing six-figure sum support. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 4th December 2024.
Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview.
Interviews: planned for Tuesday 10th December, in Vauxhall, London.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Job Description Income Generation Manager
Join our team at an exciting time of growth. You will feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery, working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and delivery plan that develops current income channels and create routes to corporate partnerships and donors, as well as continuing to build our brand recognition.
To feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and plan that seeks to improve current income channels and create routes to future partnerships and donors as well as continuing to build our brand recognition. Specifically, to develop innovative strategies and supporting plans that will help increase income from the following streams:
1. Patronage and donations from high profile and philanthropic individuals/groups allied to our aims
2. Online marketing and fundraising campaigns (FB, Instagram, X, web and text)
3. Corporates through selection of Together Dementia Support as their chosen charity, through employee give as you earn and voluntary involvement in our events, services (marketing and media engagement) and fundraising;
4. Legacy and will-based fundraising with our partners
5. Fundraising events that provide a positive experience and income contribution
The role holder requires commercial focus and should be able to demonstrate how they will design, develop and implement appropriate income generation approaches aligned with jointly agreed fundraising goals. The role will involve increasing awareness, interest and commitment to our charity by leveraging our existing communication strategy and delivery plans.
Benefits when working with TDS
Here at Together Dementia Support we are able to provide a competitive salary, plus extra benefits when joining us.
• Annual leave allowance increases after three years of service.
• Support from by our Employee Assistance Programme. The programme also includes access to free counselling other well-being assistance tools.
• A Staff Discount Scheme, covering popular brands such as Pandora, Look Fantastic, JD Williams, Argos, Boots and more. You can also save on your holidays with Hoseasons, Cottages UK, TUI and others.
• Ongoing professional development opportunities.
• Regular wellbeing and team outings and activities. • Flexible hybrid working arrangements, depending on job role.
• Free onsite parking at our main office.
• 3% employer pension contribution.
Please read the full job pack and job descriptions. If you are interested in working with Together Dementia Support and believe you have the relevant experience, skills, abilities and qualities for this role, please send us your CV and covering letter of 1-2 sides, explaining how you meet our criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
Job Title: Media and Publicity Manager
Location: London Hybrid or Home based with occasional travel to London
Salary: £37,355 - £42,653
Contract: Permanent, 35 hours per week
Role Overview:
We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.
Key Responsibilities:
PR Strategy and Execution
- Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
- Secure media coverage and engage with celebrities and public figures.
- Build and maintain strong relationships with media contacts and celebrity supporters.
Media and Celebrity Engagement
- Lead initiatives to engage celebrities and influencers for long-term support.
- Collaborate with internal teams to ensure PR campaigns align with organizational goals.
Team Collaboration
- Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
- Support and train media spokespeople to deliver key messages effectively.
Monitoring and Reporting
- Maintain accurate records of media and celebrity interactions.
- Evaluate PR activities and outcomes to optimize future campaigns.
What we are looking for:
- Professional qualification in PR/Communications.
- Proven success in securing national press coverage and working on high-profile media campaigns.
- Experience with celebrity engagement and producing PR materials for both print and online platforms.
- Exceptional written and verbal communication skills.
- Strong knowledge of media outlets and press opportunities.
- Ability to lead PR strategies and deliver impactful campaigns.
- Proficiency in Microsoft Office, media databases, and online evaluation tools.
About Us:
We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?
Why Us?
Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.
You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.
How to Apply:
Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached
The deadline for applications is 9am on Monday, 9 December 2024.
Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.
We are a Disability Confident Committed Employer.
The client requests no contact from agencies or media sales.
Locality Manager
Nottingham
Salary: £34,356 - £37,746 FTE
Permanent
37 Hours Per Week
8am till 4pm, Monday to Thursday and 8am till 3:30pm on Fridays
Do you have experience managing teams in a Social Care setting?
Do you have experience of working with people from vulnerable groups?
Do you want to work with a great team to make a difference in people’s lives?
You’ll be responsible with supporting the Service Manager to manage the service. You will be responsible for the full range of services across the locale, managing safe, contractually compliant services, achieving target outcomes whilst operating within budget. You will be required to lead, develop and inspire a team to provide an excellent service which meets the needs of vulnerable people, whilst working and complying with FHA aims and objectives and complying with contractual obligations.
Duties & Responsibilities
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Delivery of a safe and effective service which meets the needs of vulnerable people and demonstrates current best practice.
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Developing and leading a high performing team, by encouraging CPD, recruiting, inducting, supervising, and appraising staff. Manage conduct, capability and absence issues.
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Provide an effective housing management service and adhere to health and safety standards and procedures.
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Working positively and productively with the line manager to fulfil all contractual obligations, and develop the service.
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Maximising income, reducing voids and arrears
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Ensuring the service submits accurate and timely data monitoring.
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Liaising with external stakeholders
What we need from you
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Extensive experience of managing others.
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Experience of working with people from vulnerable groups.
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Experience establishing and maintaining positive relationships with stakeholders.
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A flexible, positive attitude ready to take on an environment where no two days are the same.
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Knowledge and experience of safeguarding and risk management is desirable.
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Values diversity, differing cultural perspectives and works effectively with people regardless of appearance or beliefs.
Why Join Us?
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Working for Framework is a great way into social care. We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
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Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
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Employee assistance programme, salary sacrifice schemes.
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Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
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32 days holiday including Bank Holidays – increasing with service.
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Paid DBS Service.
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Loyalty awards and non-contributory life insurance.
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Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham’s few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.
If you would like any further information, please call and arrange an informal visit with one of our managers, we will be happy to meet you and answer any questions you may have.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.
As a Store Manager you will manage the day to day running of our Cheadle Hulme Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 25 Station Road, Cheadle Hulme, Cheshire, SK8 5AF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Trusts & Foundations Development Manager
Join our client as a Trusts & Foundations Development Manager, this will be the first role in this speciality and will proactively develop programme ideas into winnable proposals and progress income from trusts and foundations.
Job title: Trusts & Foundations Development Manager
Salary Range: £45,000 per annum
Application deadline: Friday 29th November
Location: Hybrid /London
Start date: ASAP
This charity works across three dozen countries around the world, an independent non-profit organisation that supports journalists and civil society to help drive change in countries experiencing conflict, crisis, and transition. Their work includes:
- Training and mentoring: trains and mentors journalists and rights activists to improve their ability to identify and present factual information.
- Providing platforms: helping local talent establish and strengthen media outlets and civic groups.
- Removing barriers: working with partners to remove barriers to free expression and citizen engagement
- Strengthening media and civil society: helping strengthen the ability of media and civil society to speak out.
- Empowering societies: helping societies find their own solutions.
SUMMARY:
Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grant makers.
The Trusts & Foundations Development Manager will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- To identify suitable trust and foundation donors and establish relationships, with involvement from the GDD;
- Work with programme teams to develop new ideas for business development and submit to known and identified trusts & foundations;
- Manage the stewardship of the trusts and foundations portfolio, crafting winnable applications, and delivering reports as part of the engagement process;
- Work closely with the institutional development managers to identify opportunities for their portfolios and on institutional proposal development when necessary;
- Develop strategies for engaging new prospective donors through research and represent the organsation through networking;
- Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions with donor information and competitor mapping;
- Manage and develop existing relationships in collaboration with international programmes;
- Line management of a Development Assistant and coordination of their support to other team member.
KNOWLEDGE, SKILLS AND ABILITIES:
- At least 5 years of experience working in a similar role;
- Significant and demonstrable experience of securing income from trusts and foundations;
- Ability to work independently and as part of a team;
- High quality verbal and written communication, problem-solving, critical thinking and a desire to collaborate with peers;
- Proven successful experience in identifying and securing unpublished funding opportunities;
- Ability to deliver high-level presentations to donors, clients and internal audiences.
Other roles you may have experience of could include: Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Trusts Fundraising Officer, Foundations Fundraising Manager, Trusts and Grants Fundraising Manager, Fundraising Manager, Trusts Fundraiser, Trusts and Grants Fundraiser, Corporate Fundraising, Corporate Fundraising Executive, Corporate Fundraising Manager, Corporate and Events Fundraiser.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for an Engagement Manager to support the expansion of one of BITC's most prestigious offers - The King's Seeing is Believing programme of visits by ensuring an inspirational and top-quality experience for senior business leaders in the UK. The successful candidate will require experience working with multiple stakeholders across all sectors and delivering immersive events, programmes and comms.
The role will focus on both visit delivery and delegate management and will also support the raising of the programme’s profile and creation of comprehensive follow up process.
Business in the Community was formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business,
We want the UK to lead the world in responsible business.
We work with members to continually improve their responsible business practice, leveraging their collective impact for the benefit of communities. We grow the responsible business movement and collectively create a greater impact to ensure that:
- Every young person and job seeker feels supported and has clear pathway into work.
- Every employer is investing in skills that are needed for today and for the future, creating workplaces where everyone has the opportunity to grow and reach their potential, regardless of background.
- Every community has a shared sense of pride and hope, with support to tackle the difficult challenges and where there is a strong, collective vision for fairer, greener and better tomorrow.
We are currently looking for an experienced Engagement Manager for The King’s Seeing is Believing programme to work alongside Senior Programme Manager, delivering the programme of visits by creating high quality experience to senior business leader in the run up, during and after the visits, and to help support comms activity to raise the profile of the programme.
The role will involve:
- Delegate engagement
- Visit delivery
- Marketing and Communications
What is required
The successful candidate will have:
- Confidence to work corporately.
- Events management experience, especially external physical events and learning experiences.
- Developing and delivering programmes.
- Confidence in managing and engaging with stakeholders both internally and externally.
- Development of clear briefings and materials.
- Excellent written and verbal communication skills.
- Ability to work autonomously and still work collaboratively across teams.
- Excellent organisation, planning, prioritising and time management skills.
- Advanced user of Microsoft Office applications.
- Understanding or some experience of marketing and comms.
Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
We are a Race at Work Charter signatory and, alongside 600 other Charter signatories, taking actions to encourage and support ethnic minority representation in recruitment, selection, and career progression as well as being committed to improve the working lives of our disabled and neurodiverse colleagues. We are also a real living wage employer.
About the role
We are looking for an exceptional individual who will lead a team of Senior Safeguarding Case Officers and Safeguarding Case Officers to deliver a case management and consultation function across the Society, ensuring that people at risk are supported to remain safe and have timely access to appropriate support and intervention, in line with legislative requirements and good safeguarding practice.
You will have substantial experience in case management and management of safeguarding risks, and will be able to confidently apply your knowledge, skills and experience to the work of a large organisation committed to supporting people with dementia and their families.
You will:
- Be responsible for ensuring that all allegations, concerns and incidents are correctly investigated, learning taken and shared, and supporting administration is accurate and records are maintained in a timely way.
- Be responsible for defining and implementing adequate safeguarding thresholds for risk assessment of safeguarding concerns and allegations managed by the team, including best case management practice standards.
- Be responsible for the delivery of a triage function ensuring that adequate risk levels are consistently implemented in the team’s case work.
- Be responsible for addressing escalated safeguarding concerns, allegations and incidents, working closely with local Safeguarding Partnerships across England, Wales and Northern Ireland nations. Identify issues and either investigate themselves or delegate where appropriate, taking personal responsibility for complex investigations.
- Hold a safeguarding caseload and participate in triage, as required, including participate in an out of hours duty rota as required.
Closing date: 4th December 2024
Interview date: TBC
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.