Team Manager Jobs

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.

We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.

Salary £22,857 -  £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)

This post is subject to a Standard DBS (Disclosure & Barring Service) Check.

Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.

BACKGROUND

The Donor Conception Network is a charity offering support to families (and prospective families) who are using a donor (egg, sperm or embryo) to conceive their children.

This is a really exciting time for the charity and a great moment to join us as we build on our 30th Anniversary last year. We recently launched a new website that has upgraded our online presence, giving you a great new platform to utilise as part of raising awareness of our services and resources. You’ll be working with our excellent digital consultant who knows the charity very well and can support you in delivering your goals. We have great plans for the next few years as part of our strategy, aimed at growing and extending our services and reach. We’re keen to find someone looking to use their marketing skills and experience to be part of that growth and development as well as contribute creative ideas.

THE ROLE

We are looking for someone to lead our marketing and communications strategy which will enable Donor Conception Network to grow its membership base, raise its profile and develop its other income sources. As marketing manager, you will work to improve and extend our communications with our stakeholders to increase visibility and awareness of the Network’s unique offer and its value.  This is a hands-on role, and you will have the support of our current digital consultant.

The marketing manager is responsible for creating and delivering a cohesive marketing and communications strategy that:

• Grows membership, book sales and event bookings;
• Improves communications with our stakeholders to increase visibility and awareness of the Network’s unique offer and value.  This includes traditional offline channels but also across our digital platforms too, including Google, social media and email;
• Raises the profile of DCN, strengthens our brand and cements our position as the leading voice for the donor conception community;

CORE DUTIES

• Marketing and communications strategy: create and deliver a marketing and communications strategy including an annual plan and tactics delivery;
• Social media: develop a social media strategy that integrates with the overarching marketing plan.
• You will work with the digital consultant to execute this strategy, ensuring it aligns with our organisational goals and strengthens our brand presence.
• Website content management: ensure the DCN website is an effective and persuasive marketing tool. Assess options for additional functionality, and ensure content remains up to date.
• Brand and reputation management: use marketing and communications tools and opportunities to ensure the DCN brand is well known and respected in the fertility space
• Media and PR: maximise relevant opportunities to promote the Network and raise awareness of, and interest in, our organisation.
• Metrics: put in place tools and metrics to help us quantify the success of the above marketing strategies.
• Assist in other areas as needed, including at our events.

PERSON SPECIFICATION

· Excellent written and communication skills

· A motivated self-starter, able to juggle a varied workload and see projects through to completion

· Ability to work independently

· At least 5 years in a relevant role

· Digital, social media and website skills and experience

· Attention to detail

· Interest in the subject of donor conception

· Comfortable working with a small team in a small office

DESIRABLE BUT NOT ESSENTIAL

· Educated to degree level or similar

· Having an understanding of infertility and/or families created with help of some kind (eg adoption/IVF/donor conception)

· Able to demonstrate a sensitive approach on sensitive issues

· Press/PR experience

WHAT WE CAN OFFER

We can offer flexibility in days and hours. The office is in a great location in central London, with lots of local amenities and good transport links. We offer hybrid working, although we’d need you to be in the office at least 1 day a week. We are a small, dedicated team and the office environment is really friendly and supportive. The work we do is always interesting and hugely valuable and rewarding. This is an exciting time for DC Network as we continue growing and evolving, building on the success of the last 30 years. Join us!

About the role

Peer Support Service has been established in the Community Mental Health Teams in Southampton for over three years, working in partnership with our colleagues in The Hampshire & Isle of Wight Healthcare NHS Foundation Trust. As a Peer Worker you will work alongside both Solent Mind and HIOW NHS colleagues to listen, connect and inspire hope authentically, through your lived experience.

About you

It is essential that you have your own lived experience and have a key understanding of the role of peer support in mental health as well as the ability to manage your own time with competing priorities taking responsibility for your own work and accountabilities.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Tuesday 17 December 2024.

Interview date: Thursday 2 January 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

As People and Culture Manager, working to the Director of Planning and Execution, you will be responsible for the evolution of the People function at Global Canopy. Providing support to the Leadership Team and colleagues across teams, you will be at the heart of an inclusive culture. You will lead on People initiatives that create stronger relationships, more effective learning and professional development, and crucially better delivery of our work and greater impact as an organisation.

You will bring strong relationship-building and influencing skills and deep technical expertise to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance management, employee relations and payroll.

Requirements

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• A deep alignment with our values and our mission, and a passion for collaboratively contributing to a deeply grounded organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Credibility as both structured and effective as well as emotionally intelligent
• Able to handle difficult situations sensitively and confidentially
• Initiative & ability to manage and prioritise own workload, working to deadlines
• Creativity

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.

Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.

Applicant data will be managed in accordance with the candidate privacy policy available on our website. 

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, more than 11,000 professionals working on the frontline received our training. Over 87,000adults at risk of serious harm or murder and more than 109,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last seven years, more than 5,000 perpetrators have been challenged and supported to change by interventions we created with partners, making almost 17,000 adult and child victims of their abuse safer.

Together we can end domestic abuse. Forever. For everyone.

The Role

Our influencing work is changing the UK conversation about domestic abuse, with both national
and locally based elected representatives and the officials and colleagues who work alongside them.

As our Policy and Public Affairs Manager, you’ll lead impactful policy initiatives that align with our mission to end domestic abuse and to ensure support for the whole family, preventing harm, reducing risk and supporting recovery. Working closely with our Head of Public Affairs and Policy, you’ll develop strategies which will amplify our voice and the voice of survivors, and deepen our policy engagement, particularly in relation to multi-agency work, health and family justice.

You will be joining the organisation at a pivotal moment as the new Government makes an explicit commitment to halve VAWG in ten years, including planning a new strategy and a number of new Bills to support this mission This provides an unmissable policy development and influencing opportunity to ensure that SafeLives’ priorities for improving the response to domestic abuse are taken forward by Government.

This is an ideal role for a dynamic and experienced policy manager with a commitment to social change and the prevention of domestic abuse.

You will be based in our London office and/or remote working, with regular meetings in London and occasional travel to other locations around the UK, including our Bristol office.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Monday 2nd December 2024.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Marketing and Communications Manager, reporting to the Head of Outreach and Communications.

• Job Title: Marketing and Communications Manager
• Team: Outreach and Communications
• Location: 41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.  

• Reports to: Head of Outreach and Communication
•  Line Management: Senior Marketing Coordinator
• Term: Permanent Role 
• 28 hours per week
• Ideal start date: ASAP
• Annual salary: £38K–£46K (pro rata) depending on experience

We are open to flexible arrangements for the right candidate

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.

Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.

OUR VALUES

Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Integrity: We act with integrity and communicate openly with all our stakeholders.

Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.

Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.

Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

The Role

The Marketing and Communications Manager role at SEO London presents an exciting opportunity for a proactive professional to work in a dynamic environment. This position requires a hands-on approach and allows the individual to apply their full range of marketing and communications skills. The primary responsibility is to lead and execute SEO London’s marketing and communications strategy,

Responsibilities and Accountabilities:

Strategy Development and Execution

· Develop and implement a comprehensive marketing and communications strategy that aligns with the organisation’s mission, vision, and objectives.

· Conduct market research to understand target audiences and adjust strategies accordingly.

· Further develop our plan for B2B marketing.

Business-to-business marketing

· Execute a B2B marketing strategy aligned with SEO London’s goals and objectives.

· Create and manage multi-channel campaigns, including social media, email marketing, and PR, to boost SEO London’s visibility amongst existing and potential corporate sponsor firms.

· Produce sponsor-focused content, including success stories, industry insights and data-driven reports, to demonstrate ROI and the value of partnership with SEO London.

· Cultivate and maintain relationships with media outlets, sponsors and relevant individuals within existing and potential sponsor firms.

Brand Management and PR

· Maintain and strengthen the organisation’s brand image across all communication channels.

· Ensure consistent messaging and visual identity across campaigns, events and SEO London’s online presence.

· Collaborate with sponsor firms and other external partners to promote SEO London content in the media.

· Work with the Impact Team to develop and promote testimonials and highlight SEO London’s annual impact metrics.

Content Creation and Management

· Oversee content creation, including press releases, newsletters, social media posts and website updates.

· Collect and promote engaging stories and testimonials that highlight the organisation’s impact and promote its mission.

Digital Marketing and Social Media

· Review and further SEO London’s social media plan and engagement tactics.

· Manage and grow the organisation's social media presence on platforms such as LinkedIn, X, Facebook, Instagram and TikTok.

· Possess a deep understanding of social media, along with a high level of creativity and expertise, to make the organisation’s social media platforms stand out.

· Develop and execute digital marketing campaigns, including email marketing, social media ads and SEO strategies.

· Manage Google ads and Google analytics.

Public Relations and Media Engagement

· Build and maintain relationships with journalists, bloggers and media outlets.

· Draft press releases and pitch stories, and respond to media inquiries to increase the organisation's visibility and reputation.

Stakeholder Communications

· Coordinate and/or support communications with key stakeholders including donors, partners, and the broader community.

· Create targeted messages for different audiences, ensuring they are relevant and impactful.

Event Promotion and Support

· Support the promotion of events and fundraisers.

· Collaborate with external and internal event organisers to ensure consistent branding and messaging.

Marketing to student audience

· Drive the marketing and promotion of our programmes to students at campuses across the UK.

· Lead digital marketing campaigns for student recruitment during the recruitment season.

· Collaborate with the Outreach Manager to align outreach and marketing efforts, ensuring programme needs and KPIs are met.

· Analyse campaign performance and adjust strategies to optimise engagement and lead generation.

Internal communications

· Support the development of strong and consistent internal communications, working in the first instance with an internal project team.

Monitoring and evaluation

· Oversee quality control of all outputs.

· Use data to understand and improve the performance of the organisation’s communications efforts.

Analytics and Reporting 

· Monitor and report on the effectiveness of marketing campaigns and communications efforts, using metrics to drive continuous improvement.

· Use tools like Google Analytics, Google Ads, social media insights, and email marketing reports to assess and refine strategies.

Team Collaboration and Line Management

· Work closely with other departments to align marketing efforts with programme goals and organisational priorities.

· Provide line management as required, including goal setting, performance management, task planning and execution, identifying learning and development opportunities, and hold accountability for the team member’s outcomes and outputs.

Person Specification

Essential skills and experience of:

· Proven experience in B2B marketing

· Proven experience across communications functions, including PR and social media

· Using data to analyse social communications performance.

· Project management and stakeholder management.

· Demonstrable success in building and maintaining high-impact partnerships.

· Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) and Canva.

· Internal communications.

· Event marketing and promotion.

Desirable skills and knowledge

· Salesforce CRM.

· Photoshop.

· Knowledge of the UK’s education system.

· A deep understanding of diversity, equity, and inclusion.

Behaviours:

· Positive and proactive self-starter.

· Creativity and thinking outside the box.

· Ability to influence and engage various stakeholders inside and outside the organisation.

· Excellent written and verbal communication.

· Tact, diplomacy and integrity.

· Understanding and compassion.

· Highly organised, flexible, and independent.

· Application of DEI knowledge to foster a positive organisational culture.

Required qualifications

· Minimum of 5 years work experience including experience in a management position.

· Native-level fluency in English, with strong creative writing abilities.

· Bachelor’s degree in a relevant field or equivalent.

What we offer

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Enhanced pension scheme

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

1. Employee Assistance Programm
2. Discounted gyms via Medicash
3. Charity workers discount Critical illness cover
4. Cash plan healthcare [AM1] and more... Timeline

Closing date for applications: January 6th
First and Second interviews: on rolling basis

We are reviewing applications on a rolling basis.

If you are interested in this opportunity, please apply as soon as possible. 

Equal opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable. 

Right to Work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

Do you have a passion for building, growing and nurturing corporate relationships, with a successful track record to match? Do you want to join a once in a generation appeal to give seriously ill children the best chance and the best childhood. 

Great Ormond Street Hospital Charity are hiring for a Senior Partnerships Development Manager to join us.  
 

This is the ideal role for a new business fundraiser who thrives in find and securing new business environment and wants to work with a collaborative and passionate team.  
 

You’ll have the chance to be a champion for children delivering new partnerships alongside leading, motivating and developing a team. The partnerships development team are tenacious, accountable, authentic, courageous and agile.  
 

The salary for this position is £47,405 per annum.  

Key Responsibilities

• You will lead on securing the biggest opportunities for new corporate partnerships at the number one children’s charity brand. You will have a chance to grow your career through spearheading corporate fundraising for our biggest ever campaign – the Children’s Cancer Centre. 
• You will have experience across the fundraising portfolio – COTY, sponsorship cause marketing and more. 
• You will work closely with a number of CEOs, Chairs and MDs on our Corporate Board and Marketing Panel to unlock new opportunities. 
• You will lead a team - line managing  and developing two team members to win new partnerships.

Skills, Knowledge and Expertise

• Significant experience securing multiple six and seven figure corporate partnerships.  
• Extensive new business fundraising expertise.  
• A gifted networker 
• Experience writing, creating, inspiring and successful pitches and proposals.  
• People leadership expertise.  
• Creative and proactive mindset.  

This is the ideal opportunity for someone who is looking for a career making opportunity to join one of the largest appeals in recent history.  

Whilst charity experience isn’t essential for this role, it is preferred due to the nature of our corporate partnerships.  

About The team 
 

The Corporate Partnerships team plays a vital role in supporting the charity, raising millions of pounds every year through the successful delivery of an impressive portfolio of corporate supporters. We also oversee, develop and deliver support through our retail activity and our growing brand licensing programme. 
 

The team has the benefit of a clear strategy, an inspiring cause, a fantastic charity brand, incredible networks and leverage through an active Corporate Board, and a reputation for being one of the strongest corporate fundraising teams in the sector. 
 

Please refer to the full job description below for more information.  

Closing Date: 6th December 2024 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Growing Well is a farm-based mental health charity originating on Low Sizergh Farm near Kendal and recently expanding to a second site at Tebay Services (Northbound), and a third in Egremont, West Cumbria.

The horticultural context is key to our charity as it provides a safe, supportive working environment to nurture mental health recovery. Growing Well works with people on a weekly basis to help rebuild a sense of purpose, to engage in meaningful and fulfilling activity and to build hope for the future.

We are seeking to recruit an experienced Manager for Growing Well's site at Tebay Services (Northbound) in the Eden Valley, on a 12-month maternity cover contract.

The role of the Manager (Tebay) is to:

• Manage the day-to-day operations at Growing Well’s 1.5-acre Tebay site and ensure that at all times our site is safe, productive, excellently maintained and efficiently run. This includes:
  • Safe and efficient service delivery
  • Effective delivery of annual crop plan and supply chain management
  • Financial management of the Tebay enterprise
  • Legal and Health and Safety management of the site
• Manage the delivery of therapeutic activity, skills development and support for up to 100 Volunteers (beneficiaries) per week.
• Line manage Tebay staff team (5 direct reports).
• Manage local fundraising and marketing initiatives with support from Growing Well Development Team colleagues.
• Work as part of a multidisciplinary team to create a culture of respect, inclusion and security.

This is a 12-month contract commencing January 2025, but there is some flexibility on start dates for the right person.

Deadline for applications is Friday 29th November with interviews taking place on Monday 2nd December.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Filming and Events Manager to join us on a full-time, permanent basis.

The Benefits

• Salary of £34,000 - £39,187 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an exciting opportunity for an passionate individual with knowledge of filming best practices and trends to join our vibrant organisation and bring London’s most iconic parks to life on screen!

Working with us means you’ll be right in the heart of the action, collaborating with film crews, event organisers, and our brilliant park teams to deliver unforgettable experiences.

What’s more, you’ll have the freedom to use your passion for the arts to build exciting partnerships and craft moments that bring The Royal Parks’ stunning scenery to the world.

So, if you want to play a pivotal role in balancing commercial success with conservation, ensuring that our parks continue to be magical places for everyone to enjoy, then apply today!

The Role

As our Filming and Events Manager, you will manage filming and photography activities across our parks and green spaces.

Overseeing the filming office, you will handle inquiries, contracts and permits, whilst managing logistics and liaising with production teams and local stakeholders to ensure compliance with park regulations.

Ensuring high standards and effective project co-ordination, you will draft legal agreements, oversee unit base applications and, when needed, manage events to maintain a balanced use of park spaces.

Additionally, you will:

• Collaborate with the Communications, Marketing, and Engagement team to attract new filming opportunities
• Recommend and monitor fee structures, track revenue and support the Head of Events & Filming in achieving income targets
• Assess applications for health and safety
• Liaise with relevant authorities to ensure safe, organised filming activities

About You

To be considered as a Filming and Events Manager, you will need:

• Working knowledge of filming best practices and trends
• The ability to identify the complexities of holding filming shoots in The Royal Parks and consequently ensure standards are upheld during shoots
• Strong commercial acumen
• Effective communication, mediation and stakeholder engagement skills
• Excellent attention to detail and organisational skills

Due to the nature of the role, there will be some weekend and evening work required.

Other organisations may call this role Senior Film and Events Co-ordinator, Location and Events Manager, Events and Location Manager, Senior Events and Filming Co-ordinator, Parks Events Manager, or Location Management Lead.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Filming and Events Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Flexible/Hybrid/London

We are looking for talented people who want to make a difference, to join our team – is this you?

The role

We are looking for an experienced project and programme manager with a passion for public dialogue to support and deliver work on technology futures and public dialogue.

We believe that engineering plays a vital role in building a sustainable society and an inclusive economy. To help achieve this, conversations are needed between engineers and wider society. In this role you will support the delivery of a programme of public dialogue and listening activities on engineering and emerging technologies, which builds public voice into the work of the Royal Academy of Engineering. This will build on existing work to bring public dialogue into our thought leadership and support for innovation in critical areas such as AI and technologies for net zero. This role will play a leading role in establishing the important practice of bringing public listening into engineering programmes including policy and research programmes, innovation accelerators and international engagement at the Academy.

As a programme manager, you will manage a diverse and innovative programme of projects and events that support meaningful dialogue, deliberation and community engagement activities following the leadership of the Principal Consultant and Associate Director (Engineering Policy). The Futures and Dialogue Team works across the Academy, collaborating closely with Policy, Enterprise, Research Programmes, Communications and Events.

This is an exciting opportunity for you to contribute to shaping and developing the Academy’s public dialogue and futures activities and shaping engineering research and practice to be increasingly inclusive, diverse, and accessible.

Our location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for us?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

For more information and to apply online, please visit our careers portal.

Closing date: 8 December 2024.

Interview date: w/c 16 December 2024.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

Phoenix Futures have an exciting opportunity for someone looking to develop their career as a data management professional, as well as make a difference to the lives of people affected by addiction across the UK.

Within this varied and interesting role, you will have the opportunity to work closely with our frontline teams to support them to make decisions on how best to ensure our services are inclusive and effective. We strive to be the best and utilising data insight to help inform decision making has a key role in ensuring we do our best to support the people who use our services. Moreover, you’ll also work as part of a highly skilled team to ensure compliance with GDPR across the organisation, as well as ensure our data systems are fit for purpose.

The Role
As Data and Performance Manager, you will support Phoenix Futures to achieve our purpose for everyone to be able to achieve their potential for themselves, their families and communities. You will be part of a passionate and skilled Quality & Performance Team. The role is full time 37.5 hours per week.

About You
To join us as Data and Performance Manager, you will need: 

• A passion and commitment to using data to improve service delivery
• Experience of providing Systems Support – you will support the development of case management systems across the organisation, working with both external and internal stakeholders
• An interest in Data Analysis – you will analyse data to create insight and reports for service performance and market analysis purposes 
• Experience of GDPR Compliance - Acting as Data Protection Officer for the organisation
• Experience of Line Management – you will manage the Data and Systems Officer for production of regular reports and systems support
• To have excellent communication skills, both written and verbal
• To be determined, with a drive to succeed and a willingness to learn
• To be enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Starting salary of £35,500 per annum with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000 per annum.
• Flexible working available with flexible work location including option of home-based working
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Quality and Performance Team
Due to sustained growth across the organisation, the experienced Quality & Performance Team (Q&P) have recently expanded to become a 12-person team. Q&P is formed of sub teams including Health and Safety, Reducing Harm, Innovation and Improvement, as well as Quality and Compliance.

The Quality and Performance Team are typically home-based, with occasional travel to operational services and/or London when required.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you.

If shortlisted, the interview process for the Data and Performance Manager role will be a 2-stage process. The first stage will include a short excel-based skills task, with the second stage being a virtual interview via Microsoft Teams. We expect to all interviews to take place for this role W/C 9th December 2024.

If shortlisted, all details will be provided well in advance – including the skill task - so that you can feel adequately prepared, and so we can support you with reasonable adjustments as required.

Finally, please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Role Overview:

The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.

You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.

Key Responsibilities:

• Develop and manage the project plan, ensuring all deadlines and milestones are met.
• Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
• Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
• Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
• Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
• Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
• Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
• Recruit, train, and manage volunteers, ensuring effective support throughout the event.
• Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
• Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
• Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
• Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.

Person Specification:

• Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
• Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
• Strong relationship-building and negotiation skills, with experience managing budgets effectively.
• Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
• Solid understanding of the organisation and not-for-profit sectors.
• Excellent report writing, communication, and evaluation skills.
• Strong budget management experience, with a solid understanding of cash flow management.
• Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
• In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
• Strong interpersonal skills and the ability to motivate and lead a team.
• Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
• Strategic thinking, with an ability to plan and deliver targets efficiently.
• Experience in marketing communications.
• Ability to handle complexity and day-to-day demands while maintaining personal well-being.
• Access to own vehicle, a valid driving license, and insurance for business use.

What’s On Offer:

• A competitive salary of £40,000 for the successful candidate.
• A fab 2-year fixed term contract, working on a unique and exciting project.
• Flexible working pattern with just 2-3 days per-week working across Kent.

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.