Team Manager Jobs in Leeds
We are looking for a Membership Development Coordinator to join our Membership Development Team.
This is an exciting time to engage with our members, beneficiaries and wider Membership Team to build a safe and supportive environment for one-to-one RBL beneficiary support.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The role will see you join our Membership Directorate supporting branches nationally and internationally. Responsible for supporting the monitoring and coordination of Branch Community Support (BCS), you will be working to promote a safe and supportive environment for both volunteers and beneficiaries, fostering effective engagement and compliance.
Some key responsibilities will include:
- Working across teams to develop performance metrics and reporting mechanisms for evaluating success and outcomes in the delivery of BCS, as well as providing analysis
- Creating reports and working with branches to gather data for BCS activity
- Work with the Membership Communications Team to promote positive news and updates, whilst ensuring messages are consistent
- Manage BCS enquiries internally and monitor social media forums
- Volunteer management including supporting other internal teams with volunteer onboarding, training and development
- Sustain a check in system for beneficiaries and volunteers to effectively keep track of their safety, wellbeing and positive news stories
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional National travel, as well as to our London hub for monthly team meetings.
Should you wish to explore a Hybrid London Hub based working contract (which would include a London Supplement to salary), then this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
ABOUT GLAN
The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.
Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.
More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law.
ABOUT THE ROLE
As the Head of Strategic Communications at GLAN, you will spearhead the development and execution of a comprehensive communications strategy that amplifies GLAN's mission and impact on a global scale.
You will lead the strategic planning, implementation, and evaluation of all communications efforts to enhance the organisation's brand, increase public awareness, and support advocacy and fundraising initiatives.
A key part of your role will be to establish GLAN's voice and brand, ensuring it resonates with diverse audiences. You will lead on improving our website and communications style, producing high quality content and ensuring consistent and compelling messaging across all platforms.
By fostering strong relationships with key stakeholders, including the media, partners, and the affected communities we support you will play a crucial role in advancing GLAN's vision to challenge injustice through innovative legal strategies.
Reporting directly to the CEO you will form part of the Senior Leadership Team to drive organisational growth & development; looking beyond your immediate communications responsibilities.
This is an exciting time to join GLAN. We are seeking a Head of Strategic Communications to build an ambitious communications strategy focused on some of the biggest human rights and climate change issues of our time. At this point in time, the team is small with some budget to work with external freelancers, consultants or agencies. We are looking for someone to grow with GLAN; joining us with a communications team of two and developing your team in the years to come. You should recognise that in the short to medium term, the role will involve some hands-on responsibilities until such time that we can expand the team.
KEY RESPONSIBITIES
Communications Strategy
- Align cross-media communication strategies with thematic goals to maximise success across all initiatives. Develop campaign & advocacy communications which will influence change.
- Collaborate with project delivery teams across GLAN to ensure a consistent calendar of communications, highlighting all key areas of work.
- Lead and mentor a high-performing communications and advocacy team, currently including a Campaigns Coordinator.
- Create and manage the departmental budget in alignment with the overall communications strategy.
- Utilise data and insights to map and analyse audience behaviour, informing and optimising communication activities.
- Monitor and evaluate the success of campaigns, tracking performance against strategic KPIs.
GLAN brand
- Oversee the review and redesign of the organisation's website to enhance user experience and engagement.
- Champion and promote the use of GLAN's brand among colleagues, fostering a unified brand identity.
- Develop a strong brand presence and establish comprehensive brand guidelines that reflect GLAN’s core values, emphasising the voices of affected communities in all communications.
Senior Leadership Team (SLT)
- Serve as a key member of the senior management team, contributing to strategic decision-making and organisational planning.
- Represent the organisation externally at events, conferences, and meetings.
- Prepare communications updates and reports to the Board and relevant committees Work with SLT to improve impact measurement across GLAN.
- External stakeholders Be a Face of GLAN; building & cultivating tactical relationships and networks
- Develop a robust relationship management system to enhance engagement with key press contacts, partner organisations, related networks, and other critical stakeholders.
GENERAL RESPONSBILITIES
- Undergo ongoing training to stay updated with changes and new developments in the legal field.
- Always conduct yourself in an ethical and professional manner. Adhere to all company policies and procedures.
- Undertake any other reasonable task or duty as may be assigned by the Director, Chief Operations Officer, Senior Lawyers or Board of Trustees.
POSITIVE ACTION STATEMENT
We regret that GLAN’s workforce is currently not representative of society. We seek excellence in our team, and we are aware that in not attracting diversity, we are missing exceptional candidates. We are looking to expand on the range of experiences and perspectives of our colleagues, as we believe this will better serve the people we represent. We especially invite applications from those with knowledge of the language, culture, and political environment of countries in the Global Majority, particularly those in which we currently work.
BENEFITS
You are likely to join the Global Action Network because you are passionate about our work. But here are some other great reasons to work with us:
- Salary £50,000 - £55,000
- Home working
- We’ll enrol you in a pension scheme, with 3% contribution from GLAN if you put in at least 5%.
- We have access to an Employee Assistance Programme.
- 25 days annual leave, plus bank holidays and three days gifted between Christmas and New Year
- Enhanced maternity, paternity & adoption pay
- Enhanced compassionate & bereavement leave
- Paid wellbeing leave
- Access to co-working spaces
- Homeworking allowance (as per HMRC guidelines)
- Potential for sabbatical leave to support staff who wish to take time away from work to pursue travel, study or other personal life changes
QUALIFICATIONS
A degree or equivalent professional experience in a relevant discipline.
EXPERIENCE
Essential
- At least 5 years’ experience in a senior communications position with overall responsibility for organisational strategy design and delivery
- Experience in developing and implementing campaign based communications strategies, advocating and influencing change Line management and team development including KPI setting in line with strategy
- Brand identity and development Experience of maximising campaign success and creating compelling media assets on a small budget
- Experience of monitoring and evaluating multichannel communications and presenting this data as a tool to optimise communications
- Experience working with external agencies
Desirable
- A progressive communications style empowering the communities we support.
SKILLS & KNOWLEDGE
Essential
- Excellent verbal, written and interpersonal communication skills, with the ability to communicate and tailor content effectively for different formats and audiences and with high levels of accuracy and attention to detail
- Proven ability to meet tight individual and group deadlines and to manage one’s own workload through effective prioritisation, time management and organisational skills
- Excellent interpersonal skills
- Ability to spark collaboration with external and internal stakeholders
- Works well to deadlines
Desirable
- Experience of developing communications strategies for small NGOs
- Experience of, and interest in human rights and environmental issues
SPECIAL REQUIREMENTS
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties. You will be required to attend semi-regular meetings & events.
GLAN VALUES
GLAN has a set of core values. As a Lawyer you would be required to uphold these values through some of the examples below:
Community Centred
- Ensure effective development & delivery of communication strategies & plans that contribute to our vision and mission, ensuring our communications feature the voices and issues faced by the communities we support.
Partnership Focused
- Building and maintaining key relationships internally and with press, partners, networks and communities.
- Experienced in coordinating communication campaigns with external networks.
Radical
- Committed to deep, systemic change rather than superficial fixes both in how we work and how we run our organisation.
- We strive to dismantling systems of oppression that perpetuate racial and class inequalities within our organisation and the communities we serve.
Creative
- Bold, innovative, and creative in the identification, development and communication of our work.
Tenacious
- Build long term case strategies to persist in awareness raising and maximising support for our cases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK.
You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media.
You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises.
You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery.
Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's.
We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.
EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.
If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.
Essential Experience, Skills, Knowledge and Attitude
- Experience of placing stories in broadcast and/or print media.
- Able to develop strong relationships with the media.
- Excellent written and verbal communication skills.
- Experience managing social media accounts, website and email marketing systems
- Excellent attention to detail.
- Pro-active and positive, with a creative approach to problem solving.
- Highly organised with the ability to manage conflicting demands.
- A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
- A desire to shape the future culture of an organisation.
Desirable Experience, Skills, Knowledge and Attitude
- Experience of working with vulnerable young people to share their stories
- Experience of securing and delivering media appeals
- Excellent design and video editing skills.
- Line management
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. Part of our responsibility in this is to make sure we are good stewards of the resources we’ve been entrusted with. We have a range of roles which will suit someone who is organised, pays attention to detail and enjoys contributing their ideas and experience as part of a team.
- Salary: £15,000-£60,000 in personal support.
- Location: We have a range of roles both home based in the UK and overseas.
- Terms of appointment: Full-time or part-time. Permanent.
Key responsibilities:
We have various roles that include different elements of the tasks and responsibilities below.
- Oversee income and expenditure transactions.
- Manage ledgers, reconciliations and journals
- Payroll and pensions processing.
- Follow and review financial processes, procedures and policies, seeking to update them when necessary
- Management of others in the finance team.
- Ensure that finances are managed effectively, that proper accounting records are kept and are in compliance with all relevant legislation and guidelines
*More details can be found in the job pack.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts..
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
Location: Remote Based
Salary: £19.78-23.08 per hour based on FTE salary at £36,000-42,000 per annum
Contract: Bank
A great opportunity has risen for a Specialist Respiratory Dietitian to become part of our helpline team. Our helpline is open Monday to Friday, and this position provides the flexibility of locum work allowing you to choose days based on your availability. In this role you will be part of a frontline team who make a real difference daily to those people living with a lung conditions.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will work as a member of the helpline team providing respiratory nutritional support to people living with a lung condition, as well as their relatives and carers. The role will involve communicating with service users through providing telephone support on an individual basis and presenting educational sessions to attendees of our support groups.
You will have recent experience in nutritional care in a primary, secondary or tertiary setting. IT skills are essential and experience of a customer relationship manager system (data recording system) an advantage.
You will be organised, a good communicator and a dedicated team player. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your skills in Nutritional Respiratory care.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We’re looking for an experienced Social Media Officer to support our team campaigning to stop the development of new oil and gas fields and for a rapid and fast phase out of oil & gas in the UK through a just transition.
About us
Uplift is a campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK. We have coordinated and implemented major successful campaigns and developed cutting-edge campaign, communications and research tactics. We have grown rapidly as an organisation over the last three years and are now looking for a Social Media Officer.
The Role
Core responsibilities will include:
- Maintaining and implementing content plan for social media channels (primarily Instagram, X, Tiktok and Facebook) including drafting copy, creating content and ensure consistent posting for all channels with the guidance of Digital campaigner/Digital Campaign Lead and campaign team
- Producing a range of daily digital content for Uplift’s social media channels - from simple social-first graphic design, to lo-fi effective social video content
- Working in collaboration with other creatives - ie graphic designers, video producers, creators and influencers - for additional campaign assets
- Creating reactive content and messaging to respond to current events, helping Uplift maximise opportunities for engagement and growth using the news cycle
- Community management across the various campaign channels
- Developing social media toolkits and coordinating with partners around big mobilisations
- Analysing the performance of social media outputs and their contribution towards the wider campaign, and making recommendations on how to improve
- Managing the distribution of key pieces of social media content to relevant stakeholders to increase online amplification (partners, groups and pages)
- Supporting the campaign team on other digital tasks as required: ie maintaining campaign websites, digital action tools, online databases and email inbox
Our ideal candidate:
Our ideal candidate will be a person who can bring positive energy and can-do spirit to the team, supporting the campaign’s digital strategy, driving all elements forward to deadline, and who can work well with the campaign team and working group leads to keep coalition organisations engaged in key digital mobilisation and campaign moments.
Required skills/attributes:
- High attention to detail
- Positive, can-do attitude
- Capable of working independently and in collaboration with others to ideate and execute content
- Embraces constructive feedback
- Excellent written and spoken English and ability to write sharp concise copy for social media
- Experience in identifying social media trends and news moments to join online discussion and cut through online
- Familiar with social media monitoring and analysis and communicating key findings to stakeholders
- A track record of delivering high quality, proactive and reactive digital content across multiple platforms
- Ability to produce simple but effective static and video social-first creative
- A keen interest in, and up to date knowledge of, new digital communications trends and platform developments
- Excellent interpersonal and communication skills
- Experience working in a fast-paced environment, balancing multiple priorities
- A strong commitment to Uplift’s mission and core values of equity and climate justice
Desirable skills/attributes
- Experience (voluntary or paid) working on high-profile/ambitious campaigns
- An understanding of the debate surrounding the energy transition, and how it plays out in contemporary politics and current affairs
- Experience working with external freelancers and agencies
- Experience using Canva and the Adobe Creative Suite (or other similar creative software)
Equality, diversity and inclusion are at the core of Uplift’s values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please email us so we can see how we might provide support.
Unfortunately, we can only consider candidates who are already eligible to work in the UK.
- Location: Remote (within UK)
- Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requirements and work/workplace adjustments where required
- Starting date: ASAP
- Closing date: Sunday 20 October 2024 - 11pm
- Proposed interviews: w/c 28 October 2024
Please submit a CV (max 2 pages) and cover letter (no longer than 1 page). Please note that we can only accept applications with both a CV and a cover letter. Please use the cover letter to say why you want to work for Uplift and how you could use your experience to meet the responsibilities of the role. Should you have any specific questions you wish to discuss about your application then send us an email. Successful applicants will be asked to complete a short exercise. Following the completion of the exercise, a smaller group of applicants will be invited for one round of interviews.
The client requests no contact from agencies or media sales.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Homebased.
An opportunity for you to drive forward excellence in planning and risk within our Dementia Support & Partnerships, a large and multi-faceted directorate, featuring over 1100 employees and 2000 volunteers; all working to make a difference for those affected by dementia.
This role is responsible for the development, monitoring, and continuous improvement of the directorate’s planning and risk management processes and systems. Ensuring successful oversight and monitoring of these plans and identification and management of risks and resources related to our services, corporate partnerships functions and practice and compliance functions.
The role holder will be responsible for:
- Leading on the development of business planning with responsibility for effectively managing, reporting, and monitoring on progress against directorate and functional level plans, and understanding how these plans translate into the charity’s strategic priorities and objectives.
- Responsible for early detection of challenges, resource, capacity issues arising in forward plans, offering solutions, and contributing to directorate improvement planning.
- Monitoring and reporting on risk registers and mitigations; working with the leadership teams to identify risks and future mitigating activities through planning processes.
- Supporting early planning, coordination, and communication of findings related to internal audits applicable to the directorate; supporting with the development and monitoring of relevant improvement plans.
- Development and reporting of measurable targets and performance indicators.
About you
You will have experience of developing and monitoring multi-faceted business planning and risk processes, you will be competent and confident in leading and project managing this process working collaboratively with teams and senior leaders. Experienced in developing, analysing and using data insights and measures to inform performance against plan and future vision.
You are:
- Someone with exceptional attention to detail, methodical and able to create innovative processes that engage others.
- You will have exceptional verbal and written communication skills.
- Comfortable to lead forums and conversations with leadership teams and managers to instil confidence, trust, and purpose when it comes to planning.
- Someone that can engage and motivate others.
- A team player, supporting colleagues, collaborating with others to find solutions.
- Able to meet deadlines, to plan ahead and prioritise effectively, and deliver to timescales.
Closing date: 14th October 2024
Interview date: 23rd and 25th October 2024
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Salary: £34,085.47 (plus London Weighting of £5,023.71 if applicable)
Location: Remote, office based or flexible working
Contract: Permanent
Hours: Full time 37.5 hours
Closing date:Thursday the 10th of October at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as Senior Direct Marketing Executive in our Retention team and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you working with colleagues across the IG team and with wider fundraising colleagues to deliver the Individual Giving (IG) and Retention strategies, working to:
- Increase lifetime value of cash, regular giving and lottery supporters
- Manage key projects and exceptional fundraising campaigns with significant income and expenditure targets
- Give supporters more control of how they give, when we contact them and the content that will mean most to them at their stage in their supporter journey.
- Make sure that each campaign builds strong supporter relationships and long-term commitment to Shelter
- Develop inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint.
- You’ll have the opportunity to deliver audience-led new product and propositions to engage and retain supporters in innovative ways.
- You’ll work across teams as part of our matrix colleague, collaborating on new strategies for creating
- Manage budgets for individual campaigns and help with forecasting income and expenditure targets
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have demonstrated experience of direct marketing and digital channels such as direct mail, SMS, telemarketing and email.
You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. You’ll be highly collaborative, flexible and diplomatic in your approach to managing internal and external stakeholders to deliver results.
What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a demonstrated knowledge of project management and development, and will be able to manage multiple projects at once.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We enable decision making
- We create change and align behind our strategy
- We are open to risks and learning from our experiences
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This vacancy involves a unique opportunity to be the Program Coordinator of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire but supporting all 3 partners, this role will have responsibility for managing the program and monitoring the performance of the 3 partners including the 3 specialist Sex Worker ISVAs as well as supporting each organisation to influence policies relevant to the program including health, housing, addiction, policing etc. We are currently also advertising for 3 SW ISVAs in connection with this program; please see the vacancy sections on the 3 partners (Basis, NUM and POW)if you are interested in these.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Associate Advocate
Service: Coram Voice, West Midlands
Contract Type: Associate
Hours: Variable, Minimum Availability Required: 15 hours per working week (Monday to Friday)
Salary: £16.00 per hour for professional time, £8.00 per hour for travel time and £0.45p per mile for mileage
Location: Home based with travel across Worcestershire and Shropshire (West Midlands)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Our Advocacy services we provide advocacy direct to children and young people in a variety of situations. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing Date: Rolling until Monday 7th October 2024 (23.59pm)
Interview Date: Rolling until Thursday 17th October 2024
General consideration for applications
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram Voice is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Home-based in NHS SW Region with occasional visits to our office in London.
Ataxia UK is looking for a skilled and dedicated Specialist Ataxia Nurse for our new community-based nursing service, focused on supporting individuals with ataxia in the South West of England. The role is a significant development in expanding access to expert and joined-up ataxia care for the ataxia community, particularly in regions currently underserved by neurologists with expertise in the ataxias.
As a Specialist Ataxia Nurse, you will provide personalised, face-to-face, and remote support to patients, assisting them in navigating the NHS and social care systems. Your responsibilities will include supporting patients during medical appointments, coordinating essential therapies such as physiotherapy, speech therapy, and occupational therapy, and building strong relationships with healthcare professionals to enhance understanding and treatment of ataxia. Additionally, you will contribute to the development of resources and information for the ataxia community.
We are looking for an experienced nurse with a background in neurology or chronic disease management and a strong commitment to patient advocacy. The ideal candidate will be a clear communicator, capable of working independently while collaborating effectively with multidisciplinary teams. Your role will be vital in ensuring that individuals with ataxia receive timely and appropriate care, helping them to manage their condition and maintain their quality of life.
If you have any questions or would like to have an informal discussion about the role, please do not hesitate to contact Wendy O'Mant (contact details can be found on the Job Description)
Shortlisting - week beginning 14 October
Interviews - week beginning 04 November
Please send a current CV and covering letter, detailing how you meet the criteria in the job description / person specification and why you would be best suited for the role.
The client requests no contact from agencies or media sales.