Team Leader Jobs in Leeds, West Yorkshire
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
We are excited to be recruiting a Philanthropy Manager to join our Fundraising Team. This is a new role which will be instrumental in setting us up well to grow income from major donors over the coming years. We are looking for an experienced major donor fundraiser, who can bring their skills and expertise to take this strand of fundraising to the next level. The role is being recruited on a fixed term basis, with a possibility to convert it to a permanent post after 12 months, subject to performance.
The Philanthropy Manager will build relationships and secure funding from high-net-worth individuals, working closely with the Director of Philanthropy, CEO, and a newly established fundraising committee to develop this area of fundraising. This will involve developing new events and stewardship opportunities to create engaging experiences for prospective and existing supporters. The post will report into the Director of Philanthropy.
This role can be based at any of our four Brilliant Club offices, located in London, Birmingham, Leeds and Cardiff. We expect some travel will be required (mainly to London) for events and to attend in-person meetings.
About you
The role will best suit someone who:
- Has a track record of building funder relationships and securing income from major donors, ideally in the education or social mobility sector
- Has experience of developing successful funding projects and bids
- Thrives on organising high quality stewardship events and bringing people together
- Is comfortable working with senior stakeholders, including high-net worth individuals, Trustees and senior leaders
- Has a demonstrable passion for furthering The Brilliant Club’s mission
- Is able to adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
The client requests no contact from agencies or media sales.
Join Cycle Sisters as our new Fundraising Lead to help us generate the resources we need to change the lives of more women through our cycling programmes.
Key info:
Role title: Fundraising Lead
Contract type: Self-employed (currently exploring moving to payroll in near future)
Hours: 14 hours per week. Hours can be worked flexibly but need to include some fixed hours during weekday standard working hours and ability to occasionally attend evening/weekend events
Duration: 2 year contract with opportunity to extend dependent on funding
Rate: £23 per hour
Location: Home-working but need to be based in London for travel to events and activities
Reporting to: CEO
How would you contribute to Cycle Sisters’ mission?
Cycle Sisters has grown hugely over the past few years, with an expanded range of programmes and activity. We are keen to continue this journey of growth and have just finalised a new strategy for 2024-2027 which prioritises reaching more women and girls, and ensuring our financial sustainability.
The Fundraising Lead will play a critical role in supporting our ‘sustainability' strategic priority to ensure Cycle Sisters can access the resources it needs to keep making a difference. This post-holder will lead on growing Cycle Sisters’ unrestricted income, with a focus on community fundraising and corporate partnerships.
The post-holder will need to be an excellent networker, confident in representing the organisation externally and able to motivate a range of stakeholders to financially support Cycle Sisters’ work.
What would you be doing?
Below is a list of responsibilities which provide a broad outline of the role. This is not an exhaustive list as Cycle Sisters is a small team which requires flexibility.
This is a new part-time role and we will work with the successful candidate to develop a workplan which is realistic within the hours available. There will also be support from other team members on some of the areas of work.
General responsibilities
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Develop strategies to achieve income targets across the areas outlined below
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Ensure all fundraising initiatives are properly planned, delivered, monitored and evaluated. All activities should be conducted in adherence to best practice, Cycle Sisters’ ethical policy and charity law.
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Represent the organisation externally including networking, delivering presentations and speaking at events
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Work with the Communications & Media Lead to create compelling fundraising messages and materials for a range of audiences
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Work collaboratively with other team members in Cycle Sisters to maximise all opportunities for fundraising
Individual Giving and Community Fundraising
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Oversee event/challenge fundraising, liaising closely with volunteer fundraisers to maximise income and ensure fundraisers feel valued and appreciated
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Work with the Communications & Media Lead to ensure donors feel valued and appreciated
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Develop and implement a regular giving strategy, helping us to progress donors from one-off to regular giving
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Work with the CEO to develop a “membership” scheme to generate regular income from Cycle Sisters’ participant network with incentives and benefits for members
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Work with an external agency to secure income through digital fundraising
Corporate Fundraising
Working closely with the CEO:
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Develop relationships with existing corporate partners, ensuring partners feel valued and are receiving regular updates
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Research and identify new corporate fundraising prospects. Develop relationships through networking and representing Cycle Sisters externally.
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Create tailored packages to secure in-kind and financial support from corporate partners
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Develop ideas for earned income services for corporate partners e.g. led rides
Who are we looking for?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement. At Cycle Sisters, we are dedicated to building a diverse and inclusive organisation, so if you’re excited about this role but your past experience doesn’t align perfectly with everything listed below, we would encourage you to still apply. You may be just the right candidate for this or other roles.
Please note that we are only able to accept applications from female applicants due to the nature of our organisation and cause including the fact that the successful candidate would be required to interact with, represent and work within women-only spaces.
Essential
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At least 3 years’ experience in a charity fundraising role or similar roles
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Evidenced track record of personally meeting fundraising targets in previous roles
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Networking, negotiation and people skills with the ability to inspire, motivate and build relationships
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Public speaking skills
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Ability to develop and implement strategies as well as be involved with operational delivery, requiring good attention to detail
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Written communication skills with the ability to tailor messaging, pitches and projects to differing donor needs and requirements
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Organisational, planning and project management skills, with ability to be self-directed and work independently
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Research skills, including identifying potential supporters and prospects
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Experience and understanding of Muslim communities and of the networks and stakeholders Cycle Sisters engages with
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Commitment to the aims and values of Cycle Sisters including inclusion and diversity
Desirable
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Well networked with corporates including (but not exclusively) within the Muslim community
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Experience of and passion for cycling, active travel or sport in general
Accessibility and further questions
One of Cycle Sister's core values is inclusion and we aim to reflect this in our recruitment processes. We encourage applications from a diverse range of people and are keen that our application process is accessible to those who are neurodivergent or have other access needs.
If you require any particular adjustments during the recruitment process or would like to understand any elements of this role's structure, contracting arrangements, responsibilities or anything else related to this role, please contact us.
What is Cycle Sisters?
Cycle Sisters is an award-winning charity which supports Muslim women and girls to change their lives through cycling. We are passionate about ensuring everyone has access to cycling without having to compromise cultural or religious values.
We have a thriving network of over 1500 women and operate women-only cycle groups across 10 London boroughs, led by a team of nearly 100 volunteer Ride Leaders. We also have activities for teenage girls and our Tri Sisters project supports Muslim women to take on triathlons.
Our work is changing lives. In our most recent impact survey, 92% of our participants reported improved physical and mental health, 85% felt more connected to their local community and 90% felt more confident in general.
Why join Cycle Sisters?
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We offer a flexible working opportunity which can fit around other work and life commitments. Many of our team are mums who work part-time at Cycle Sisters.
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We offer the autonomy to shape both the role and Cycle Sisters’ future development and be part of making a real difference to the lives of women and girls.
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We offer access to free/discounted places for exciting cycling events and challenges.
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We are an inclusive and supportive organisation which values diversity.
Cover letter should be approximately 2 pages outlining why you are passionate about this role and how you meet the requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you want to support young people to find their path to success, then this is the job for you.
Location:We work from home with regular travel to members schools – as such a full driving licence and access to a vehicle is essential.Due to the location of our members, we are specifically looking for candidates located in Birmingham, London (within the M25), and Manchester.
About the role: as School Membership Coordinator, you will have the opportunity to combine flexible working from home with hands-on delivery of impactful programmes in schools, supporting our members.
Key to this role is ensuring that schools are actively engaged with us, guiding and helping them to make the most of their membership with Future First. You will support a portfolio of member schools remotely, working 3-4 days per week from home. This gives you a great opportunity to build meaningful relationships with new and existing members.
We envisage 1-2 days per week delivering in-person support across our network of member schools – and although we will always try to minimise travel, the geographic breadth of our reach, means that there will, on occasion, be longer days and overnight stays.
Duties and responsibilities
- Build and maintain effective and proactive relationships with member schools
- Working closely with key contacts to plan and deliver impactful school workshops
- Work with colleagues to support delivery with employer partners
- Grow our membership with effective and impactful sales
- Contribute to our growth strategy
- Be part of an effective, small team
We are seeking someone who is organised, great at managing relationships and confident in delivering workshops to young people in schools. You will have some experience of CRMs, a full driving licence and access to a vehicle.
How to apply:
Closing date: 2 October 2024 - please note that we will review applications as they come in and interview candidates on a rolling basis. We reserve the right to close the application window early depending on the volume of applications received.
Please submit your CV along with a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First.
For more information please see attached job pack
The client requests no contact from agencies or media sales.
Join Fawcett Society as Senior Policy and Public Affairs Officer
£27,200 for 4 days a week, permanent contract (£34,000 per year FTE)
Are you passionate about influencing policy and advocating for gender equality? Do you want to shape key conversations in Parliament and government to create real change for women and girls? The Fawcett Society is looking for a driven and politically astute Senior Policy and Public Affairs Officer to join our Policy and Campaigns team and help push for transformative policy change.
About The Fawcett Society
The Fawcett Society is the UK’s leading membership charity campaigning for gender equality and women’s rights. We strive to create a society where women and girls in all their diversity can thrive and fulfil their potential. Through cutting-edge research, impactful campaigns, and the strength of our members, we drive the national conversation on gender equality.
The Role
As Senior Policy and Public Affairs Officer, you will develop and deliver Fawcett’s engagement with Parliament, government, and other key stakeholders. You’ll use evidence-based research to identify the policy changes that will improve the lives of women and girls across the UK and work to ensure politicians and policymakers take up those ideas. You will play a key role in writing reports, consultation responses, and briefing papers that shape parliamentary discussions, while also empowering our members and supporters to participate in political campaigns.
Key responsibilities include:
- Developing and managing relationships with key political contacts, including MPs, civil servants, and party members, to further Fawcett’s policy recommendations.
- Supporting the development and delivery of Fawcett’s public affairs strategy, including responding to Bills and Select Committee inquiries.
- Drafting reports, press releases, and consultation responses, ensuring timely and persuasive policy communication.
- Organising stakeholder events, such as the Women’s Caucus, to engage political leaders, employers, and civil society.
- Empowering Fawcett members and supporters to engage in political advocacy, from writing to MPs to attending protests.
Who We’re Looking For
You have at least two years of experience in a policy or public affairs role, with a deep understanding of the UK political landscape and a commitment to gender equality. You are a creative problem-solver with the ability to quickly digest complex information, make persuasive arguments, and build relationships with diverse stakeholders. You thrive in a collaborative, fast-paced environment and have a proven ability to lead projects and campaigns.
We welcome applications from:
- Candidates who seek flexible working options, including job-share or compressed hours.
- Those based outside of London who are willing to travel into Westminster for key meetings.
We particularly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation.
Location: Remote working is welcome, with regular meetings in Westminster.
Contract: Permanent, subject to a three-month probation period.
If you’re ready to influence policy and advocate for gender equality, we’d love to hear from you!
Apply now and be part of the movement for change.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
The client requests no contact from agencies or media sales.
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.
AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.
The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.
Your accountabilities as our Advocacy & Policy Manager will include the following:
Building external relations
- Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
- Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
- Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
- Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
- Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
- Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
Supporting internal stakeholders
- Guide and advise AFH’s head and field offices on advocacy issues and trends.
- Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
- Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
- Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
- Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
- Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
- Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.
General
- Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
- Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
- Build up AFH’s advocacy work in relation to domestic programmes.
- Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.
What we are looking for in our Advocacy & Policy Manager:
Education
- Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
- Evidence of sector-specific continuous professional development.
Experience
- Strong experience and track record in an advocacy or similar role.
- Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
- Collaborating in multi-national organisational problem solving, operations in complex organisations.
- Active participation with I/NGO Forums desirable.
- Understanding of UK political and media landscape.
Skills & Attributes
- Excellent communication and presentation skills.
- Excellent analytical and interpretive ability.
- Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
- Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
- Ability to balance multiple priorities in a fast-paced environment.
- Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.
Languages
- Strong written and spoken English
- Written and spoken Arabic (desirable)
Location
- This is a remote role but the successful candidate must be in London.
Benefits of joining us include:
- A salary of £40,000 to £44,000 per year depending on experience;
- 25 days’ holiday allowance + your birthday off + bank holidays;
- Matched pension contributions;
- Remote and flexible working arrangements possible;
- Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
- Enhanced sick, maternity/paternity pay;
- Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
- EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
- Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
- Annual away days/retreats involving training, teambuilding, outdoor and social activities;
- Subsidised sports and social activities.
This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Leeds Church Institute (LCI) is a faith-based organisation, supporting Christian learning and education through events, publications and social media.
We exist to be an active and progressive agent in city life, listening and responding to the needs of the city, for the benefit of all.
The role
You will be joining the Charity at an exciting time as we shape our next 3-year strategy
Your main responsibilities will be:
· Creatively leading the team
· Representing and promoting LCI and building relationships with external partners
· Maintaining the charity’s focus and response to issues of justice
· Creating opportunities to reflect and learn theologically and to support working together for the common good.
The post is permanent, subject to completion of a 6 month probationary period
Hours: 37 hours per week, based in the central Leeds office.
About you
Are you a strategic leader with a passion for driving lasting, positive change in communities?
Do you have the vision and experience to lead a passionate team, and help connect and support the faith development of local people?
We are looking for someone with proven leadership skills who is passionate about making a difference in the city of Leeds primarily through the churches.
Leeds Church Institute (LCI) is a faith-based organisation, supporting Christian learning and education through events, publications and social media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with an established non-profit organisation that focuses on supporting the Muslim donor community direct their charitable funds as well as work closely with charities looking to grow and create higher impact within the Islamic space. The organisation has a team of dedicated team members who research, define and incubate innovative community development projects as well as bring on new projects which could be of interest to the donors. Due to growth, an exciting opportunity exists for a Managing Director to join the team to help develop the product further as well as manage the growth of the funds. As Managing Director, you will provide strategic leadership for the charity’s Donor Advised Fund in the UK, driving its growth, ensuring operational excellence. This is a permanent full-time/part-time (min 3 days) role, home based within the UK with travel to Bradford at least one day a week.
Who are we looking for?
Ideal candidates will have excellent relationship management skills and be comfortable articulating the vision and mission of the charity to prospective donors (high net worths, business owners and leaders). You will have gravitas and be able to represent the charity at functions, networking events and be comfortable presenting. A passion and understanding of the charity sector and in particular, the Islamic landscape will be an advantage. Internally , you will be creative and have experience of developing and refining business and customer experience. Your strong leadership skills will allow you to drive projects forward and inspire the team you will oversee. Experience in budgeting, fundraising and investment oversight as well as knowledge of UK charity laws and regulations will be an advantage.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Procurement & Fundraising)
Commercial Contracts Lawyer (for Procurement contracts and Fundraising).
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of Mencap across England, Wales and Northern Ireland. We work closely with Mencap’s Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
At Mencap, we offer flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in our Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contracts and documentation, advice and assistance to support all Directorates across Mencap, as part of Mencap’s internal procurement process and Fundraising Teams.
The Senior Legal Advisor will be required to work with different Teams and Directorates across Mencap to draft suitable and robust commercial contracts (including IT contracts); and standard terms and conditions; or review third party’s contracts and terms. Similarly, will be required to negotiate contracts and provide advice for the Fundraising Teams, and ensuring regulatory compliance and radar scanning for changes in law which impacts fundraising.
The Senior Legal Advisor will represent the Legal Services Team on a number of Panels and Committees, such as the Procurement Panel, and would be the lead point of contact with the Legacy Team.
Qualifications:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise in contract law and IT agreements
· Experience and good technical expertise in and awareness of regulation effecting fundraising agreements would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own workload.
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join Mencap. You can read more in depth information about this role in the Job Description.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Commissioning Contract and Housing Agreements. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Legal Advisor (Commissioner Contracts/Housing)
Commercial Contracts Lawyer (for Commissioner contracts and housing agreements in the social care sector)
We have an exciting full-time, permanent opportunity for a Senior Legal Advisor to join our Legal Services Team. A small, dedicated team of Lawyers central to the work of a national charity across England, Wales and Northern Ireland. They work closely with the Teams and Directorates across the organisation to ensure that they operate safely and securely, and providing advice on complex issues.
The charity offers flexibility about where the role is undertaken. For this role, a presence in Peterborough is preferable where possible, but the individual would be required to attend team meetings in the Peterborough office once a month. Occasionally, it will be necessary to travel nationwide.
The Senior Legal Advisor will provide high quality commercial contract drafting; advice and assistance to support the Personal Support (PS) Service Teams with the tendering and contracting process; working with different Commissioning Authorities of Social Care Services; and with the provision of suitable housing agreements
The Senior Legal Advisor will be required to review the tenders and contract terms in relation to the majority of PS contracts , some of which are multi million pound framework agreements, and put in place Direct Funding Contracts. In relation to Housing arrangements, the candidate will review and advise on Service Level Agreements (SLAs) and Housing Management Agreements (HMAs) with Housing Associations and other Housing Providers.
Qualifications required:
For this role you would need to be a Solicitor or Barrister qualified to practise in England (or comparable jurisdiction) preferably holding a practising certificate. Previous in-house experience would be viewed positively.
Essential key skills, experience & abilities required for this role:
· 5+ years PQE and experience in commercial contract law,
· Excellent drafting and negotiation skills
· Solid awareness of GDPR provisions
· Experience and good technical expertise with Commissioner contracts and in a similar role would be beneficial
· Experience and good technical expertise with social housing provider agreements (SLAs and HMAs) would be beneficial
· Analytical thinker and problem-solving skills.
· Confident and effective communicator across all levels and understand how to share insights with stakeholders.
· Excellent time management and communication skills and strong collaborator
· Dynamic self-starter with a sound ability to manage your own
· Commercially pragmatic, able to succinctly evaluate complex issues and deliver clear, focused advice
If this role sounds like the move that you were looking for then please provide an up to date CV that demonstrates all your skills and experiences relevant for this role and tell us why you want to join the team.
The charity are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles. To find out more about the scheme please visit the direct gov website.
The charity are an equitable, diverse and inclusive organisation and particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
An initial ‘informal conversation’ call for those shortlisted will take place with the hiring manager on the 9th October. First stage interviews are being held Via TEAMS on 16th October.
*We are also advertising for a Senior Legal Advisor to cover Procurement and Fundraising. If you would like to be considered for that also, please complete another application on the vacancy.*
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join the Pension Plan where the organisation matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months.
· Membership of the Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through the YouRock program
· Access to award winning training and development
*T&C's apply based on contract
About the organisation
The charity works in partnership with people with a learning disability, and all services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. This charity can give you that. You will have opportunities to develop as a person, colleague, leader and activist. They want to make you feel inspired to reach your potential.
Their work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Director of People, Culture and General Counsel
Location: Remote; this role sits within our Global People & Culture Team, which provides leadership and partnership to all of our teams in Europe, Australia, Asia, and North America and we welcome applications from candidates in the locations we have staff in (India, Australia, UK, Spain, France, Sweden, Germany, US).
Reports to: Executive Director
Employment type: Full-time (non-exempt in the US)
Hours per week: 35-40 hours (depending on local employment laws)
Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on 10+ years of experience and region of residence (to match our current 2024 salary bands)
Closing: October 2, 23:59 Central Daylight Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.
We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
Position Overview:
At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People, Culture, and General Counsel who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this dual role, you will lead our global HR function, supporting employee relations and engagement, while also serving as our in-house legal counsel on matters related to policies, contracts, global operations, and employee relations across our international footprint.
Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported.
Key Responsibilities:
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Global People & Culture Strategy:
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Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.
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Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.
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Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.
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Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.
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Employee Experience and Engagement
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Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.
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Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.
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Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.
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Strategic DEIB Leadership
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Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.
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Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.
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Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.
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Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.
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Legal Counsel
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Provide legal counsel on employment law, contracts, global operations, and labour issues, ensuring compliance across CPI’s international operations.
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Manage risk by providing strategic legal advice related to global policies, contracts, and employee matters.
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Ensure that all legal documentation and contracts are aligned with CPI’s values, ensuring ethical and equitable standards are maintained across the organisation.
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Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination and management of legal matters worldwide.
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Organisational Development and Policy Creation
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Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.
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Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.
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Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.
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Leadership and Collaboration
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Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.
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Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.
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Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.
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Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.
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The person we are looking for will:
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Have 10+ years of experience of People & Culture and DEIB experience, particularly in the non-profit/charity/social impact space.
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Hold at least 5 years of experience in a legal counsel or similar role, advising on HR-related legal matters.
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Possess a Juris Doctor (JD) and be licensed to practice law in at least one U.S. jurisdiction.
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Have significant experience in nonprofit law, including the development, review, and negotiation of contracts, compliance with relevant regulations, and governance.
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Be a people-focused leader with strong interpersonal skills and a passion for fostering positive, inclusive workplaces.
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Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.
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Have a track record of successfully developing and implementing people strategies that align with organisational goals.
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Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.
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Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and HR practices.
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Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.
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Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.
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Have high integrity, with the ability to hold confidential information and conversations tightly.
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Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation.
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Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
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Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.
Salary, Benefits, and How to Apply
At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.
CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals; employer contribution as applicable; 1,500 per year in dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.
We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by the closing date of October 2, 23:59 Central Daylight Time as the portal closes automatically and we will not be able to reopen it.
CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages.
We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.
You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision.
Job Details
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Reports to: Global CEO
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Department: INT Communications
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Direct reports: Senior PR Manager
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Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues.
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Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)
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Hours: 40 hour a week (36h possible)
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Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)
Responsibilities
Strategic development and implementation
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Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.
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Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.
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Create relations with key media outlets to increase visibility and dissemination opportunities
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Develop media relations and build relationships with PR contacts to continuously grow our impact.
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Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.
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Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.
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Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.
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Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.
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Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities.
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Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc.
Management and leadership
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Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.
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Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.
Budget and resource management and evaluation
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Manage a dedicated budget for effective reporting and forecasting.
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Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan.
Qualifications
Required:
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An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.
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A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.
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Strong track record in PR (including broadcast), marketing and/or organisational branding.
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Excellent written and verbal communication skills, English to native level (or C1).
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Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.
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Strong project management skills.
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Ability to juggle a varied workload, delegate effectively and contribute as a team player.
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Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.
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High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.
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A strong understanding of, and experience of using, quantitative and qualitative evidence.
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Strong problem solving skills.
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Experience of strategy development and target setting.
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A commitment to ProVeg’s values and guiding principles.
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An instinctive ability to positively contribute to and influence the wider team.
Preferred:
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A good understanding of data protection issues, including GDPR
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Experience of visual communication methods (video, infographics, etc.)
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Understanding of the third sector.
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International experience.
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Understanding and/or experience of policy processes and advocacy.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 27 September 2024
Start: November 2024 (or sooner if possible)
Further information
Our Application Procedure
Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.
The recruitment process includes:
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Online Cognitive Aptitude Test and a Personality Test.
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A first online interview with the People & Culture team.
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Online trial task.
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A second interview with the hiring manager.
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The final decision may require an additional interview, usually with Senior Management.
The client requests no contact from agencies or media sales.
Are you an influential leader looking for a new challenge? Would you like the opportunity to take a sector leading charity through the next exciting phase of its journey?
Behind Closed Doors (BCD) is looking for a new CEO, someone who will be able to build on the success of the past but shape a new future - could this be you? This is a pivotal time to join the organisation as BCD has recently secured 6 figure muti-year funding meaning this really is an opportunity not to be missed!
Behind Closed Doors has been tackling domestic abuse for 25 years and provides support to everyone in Leeds who is affected by domestic abuse. BCD is the only service in Leeds to provide end to end support. They are there at the point of crisis and stay on to work with individuals and families through their recovery.
This life transforming charity have supported thousands of people whose lives have been affected by domestic abuse and last year alone 720 people came to them for help.
Domestic abuse is always unacceptable. Do you want to be the new figurehead to lead this charity striving to support everyone in Leeds affected by it, and act to prevent it?
The Role
The CEO will be accountable to the Board of Trustees for the overall strategic management, leadership, and development of BCD and achievement of the overall strategic objectives. Duties will include:
- Implementing and delivering the strategic plan and reporting on implementation, risk, and changes to the plan.
- Representing BCD as an active member of the Leeds Domestic Violence Service (LDVS) strategic group and support the LDVS operational management team.
- Overseeing complex projects and their successful delivery to time and target.
- Taking overall responsibility for the recruitment, management, supervision, training and development of all staff and volunteers.
- Leading on the overall fundraising strategy, identifying growth targets and quarterly income projections and leading on the appropriate use of reserves.
The Person
We are looking for a visionary leader! A values-based collaborative, adaptable and influential individual who is passionate about the ethos and mission of the charity. The skills and experience we are looking for include:
- A demonstrable track record of working in a senior strategic leadership role
- Evidence of working with senior managers and board members to ensure strong and effective financial management
- Strong networking and influencing skills with an ability to build excellent relationships with a wide range of stakeholders, along with a collaborative and direct approach to partnership management
- Strong and clear communication skills and a competence with public speaking, along with an ability to deliver messages to a variety of audiences
- An unrivalled commitment to the charity’s EDI agenda.
Please note this post is restricted to female applicants only, and that The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
BCD is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an organisation we expect staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
This position will be well-renumerated with a competitive benefits package and although Leeds based, offers the opportunity for hybrid working.
If you believe that you could be the right person to lead this charity through the next phase of its exciting journey then get in touch for more information, or apply here before Friday 25th October 2024. Interviews have been scheduled Monday 11th November 2024.
For a confidential discussion about the role, please contact either Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.