Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.
The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.
The important stuff
Salary: £25,213
Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Location: River Church Ipswich – we are an office-based organisation
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.
River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.
Key Responsibilities
Website
- Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
- Optimise user journeys across all Resurgo’s digital channels.
Partnership liaison and relationship management
- Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
- Maintain and develop relationships with local partners to form a strong referral network.
Oversight of Spear Programme Spear
Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.
- As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
- Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
- Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education
Line management and training
- Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
- Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.
Supporting River Church’s mission and ministry
- You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
- Ensuring the Spear programme is a key missional feature of the work of the church
- Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
- Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
- Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.
Site management
- Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.
Please apply on the website of River Church Ipswich. We will not process application through this page.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Westminster is seeking a Digital Inclusion Coordinator to join our home visiting digital inclusion team funded by Central North West London NHS Foundation Trust. The Kensington & Chelsea and Westminster Social Isolation project supports and enhances existing Older Adult Mental Health services provided by CNWL by providing targeted outreach digital inclusion support to vulnerable older people with the aim of reducing the impact of loneliness and isolation. We are looking for someone who has confident Digital Inclusion experience and ideally some experience of working with people living with dementia.
The role will include providing intensive coaching, support and troubleshooting with IT skills and equipment as well as working closely with Age UK Westminster’s other services including digital inclusion group sessions and dementia activities.
The role will demand a division of time in the office and in client’s home in Westminster.
Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community. We would particularly welcome applications of speakers of Westminster and Kensington & Chelsea’s main community languages other than English (Arabic, Spanish, Portuguese, Tigrinya, Somali, French, Farsi).
The client requests no contact from agencies or media sales.
Do you have a proven track record of successfully managing projects and building strong relationships? Are you an experienced Coordinator with a drive for community engagement? If so, this could be the perfect opportunity for you!
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. We are seeking a Production Coordinator to join our growing team.
In this role you'll play a vital role in delivering projects that support our mission of enhancing the lives of people in the North Kensington community. You'll work closely with our team to coordinate projects, build partnerships, and measure our impact.
If you’re excited about this opportunity to make a difference in the community, we’d love to hear from you!
Key responsibilities of the role include but are not limited to:
- To coordinate the delivery of Projects, starting first with the Money Club project. Plus other small project initiatives including providing administrative support to the Community Engagement team.
- To coordinate with partner organisations the delivery of activities, workshops and events for the Project(s).
- To support with collecting data, case studies and testimonials to measure the Project(s) impact and assess gaps in the project for development.
- To coordinate volunteers and other forms of support that come through from partner organisations that may be required for the Project(s).
- To support with ongoing outreach and communications efforts regarding the Project(s) and any other organisational projects and campaigns.
- Assist with community events as required (occasional evening and weekend work will be required).
- Perform basic financial activities.
Experience, knowledge and skills:
- Minium of 4 years work experience including experience of coordinating projects.
- A track record of working collaboratively with partners and stakeholders.
- Experience of community engagement and an ability to work on your own initiative.
- Ability to oversee and manage project contributors including staff, partners and volunteers.
- Good written and verbal communication skills.
- The ability to be flexible and adaptable in response to developing priorities.
- Interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment.
- Connection to or significant understanding of the local area and its social and cultural heritage would be highly desirable.
- Community work experience is desirable.
Qualifications
- Qualifications: A Level or equivalent.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 29 September 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Mission priority of The Salvation Army is to Seek Justice and Reconciliation. The Family Tracing Service which has been serving communities since 1885, continues to strive to locate family members for the opportunity of reconciliation or reconnection.
As our Communications Coordinator you will be responsible for all-source Communications Management from a range of stakeholders. You will be a confident communicator especially via telephone and digital channels and possess the ability to adapt to a variety of communication styles. You will have experience delivering a professional service in response to enquiries and the ability to formulate bespoke correspondence. You can create insight reports from electronic data to sensitively secure client consent to share their good news stories for publication in media channels. You will support the Caseworker team in handling new enquiries and general service administration as required. You will hold a small allocation of tracing cases, since, integral to everything we do is the continual experience of working alongside our core service users with empathy and care and to join with the team in helping to bring about reconciliations.
Are you a person who compassionately helps others and genuinely enjoys speaking with and advising people? Are you ready to create new opportunities for Family Tracing to continue to be the go-to service of its kind and to support the people who entrust their personal situation to us? Are you in sympathy with the aims of the Salvation Army as a church and charity? And could you thrive each day by upholding our values of integrity, boldness, compassion, passion, respect, and accountability. If you are someone with natural enthusiasm who can help us to expand the reach of the Family Tracing Service, this new role could be for you. We offer this new role in a committed team within the Mission Service, alongside flexible working policies, Learning and Development opportunities and a range employee benefits.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
Working hours: 35 hours per week. Hybrid working dependant on service needs, with a minimum of 40% at Territorial Headquarters, London, SE5, remainder at a UK base.
Closing date: Wednesday 2nd October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you passionate about addressing health inequalities and improving the health and wellbeing of people across Coventry and Warwickshire?
Do you have an understanding of the relationships the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector have with various communities who may not be as engaged with health services or health and care research? For this work funded by the National Institute for Health and Care Research (NIHR), we are seeking an organised individual with event delivery, engagement, and administrative experiences to join the team.In this role for the REN, you will work across Coventry and Warwickshire Integrated Care System (ICS), supporting Working and Steering Group Meetings, and ongoing support of volunteer Community Research Champions.
WCAVA is an equal opportunities employer - ‘Putting Equality, Diversity and Inclusion into Practice’
Job Purpose
The purpose of this role is to provide operational support to CAVA’s Health and Wellbeing Manager to support the delivery of the community engagement aspect of the REN Workplan which is identified through the REN Working/Steering Group. The Coventry and Warwickshire REN is currently funded by the National Institute for Health and Care Research (NIHR) and aims to increase opportunities and inclusivity for people (particularly from underserved communities) to take part in research, to tackle health inequalities, and identify ways for researchers to improve the health and wellbeing of people across Coventry and Warwickshire Integrated Care System.
The post holder will be responsible for supporting Working and Steering Group meetings, attending REN events on behalf of CAVA and taking a proactive role in gathering examples of good practice and sharing outcomes and impact with stakeholders. This role will support engagement with communities throughout Coventry and Warwickshire by supporting delivery of in-person engagement events and support the recruitment of, and support related to, Volunteer Community Research Champions who play a vital and central role within this scope of work.
Main Duties and Responsibilities:
- Support organisation and delivery of in-person engagement events for the REN work
- Support the REN Working and Steering Groups with communications and marketing activities with various stakeholders (including with: VCFSEs; potential and existing volunteer Community Research Champions; updates to funders; and for various communication channels of the ICS)
- Support gathering of examples of good practice and presenting these case studies in various formats
- Support the team with gathering intelligence, and liaising with VCFSEs about capturing and sharing in an Engagements and Insights Atlas the research opportunities and learnings from across Coventry and Warwickshire
- Champion VCFSEs involvement in using their knowledge and understanding of issues related to addressing inequalities and under-representation, and improving health
- Support the REN with writing monitoring reports
- Circulate relevant material and agendas and take notes from virtual and in-person meetings
- Support the REN with the recruitment, on-going support, training, and organisation of virtual and in-person events for volunteer Community Research Champions
- Attend relevant meetings (in-person and virtually, as appropriate)
General
- Participate in individual supervision sessions with your line manager.
- Attend and contribute to relevant CAVA meetings.
- Undertake relevant training agreed with the line manager.
- Ensure that under-represented groups have access to CAVA services offered by the post.
- Comply with CAVA’s work programme, policies and procedures.
- Partake in occasional CAVA events including AGMs and Away Days.
- Undertake additional duties occasionally, commensurate with the grading of this post.
The nature of tasks may vary from time to time but within the levels of responsibility of the post.
If you think you fit the brief for this exciting role,
download an application pack from our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this advert will be open on a rolling basis dependent on the success of applications, and interviews will be taking place as applications come in. We recommend applying promptly if you are interested.
Location: Flexible with some paid travel to London (if based outside of London)
A little bit about the role
We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.
Some key responsibilities include:
- Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently
- Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)
- Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.
Please note that this is a fixed-term contract for 8 months, starting September 2024
A little bit about you
The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important Information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre & Volunteer Supervisor (Driving Licence Required)
Important Note: Only CVs accompanied with a covering letter will be considered.
Job Description
Report to: Head of Food Distribution and Volunteering
Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers, working closely with the Head of Food Distribution and Volunteering, Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van occasionally and regularly driving a Luton van to the various Distribution Centres.
Part-time: 25 hours per week, evening and/or weekend work is required
Salary: £27,500 per year (pro-rata for 25 hours per week)
Compulsory: Must have a UK manual driving licence
Specific responsibilities:
· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.
· Treat visitors to the Food Distribution Centres with the utmost respect
· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities
· Manage all volunteers on site delivering services
· Ensure effective data capture and input onto the system
· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently
· Confident in responding to telephone and email inquiries from referral agencies and visitors
· Manage system for home deliveries for visitors who have access issues
Person Specification
Essential:
· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion
· Knowledge or experience working or volunteering with support services
· Knowledge or experience of coordinating volunteers
· Ability to work in a team
· Ability to keep a calm head in stressful situations
· Organised and able to manage own workload
· Good administrative skills and attention to detail
· Excellent communication skills, in person, on the telephone and in writing
· Ability to absorb information and relay it to a diverse range of individuals
· Competency in Microsoft Office packages (Excel, Outlook, Word)
· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds
· Full UK manual driving licence and good driving experience
· Ability to be flexible in terms of working times and duties
Desirable:
· Safeguarding experience
· H&S Certified
· 1stAid Trained
· Fire Marshall Trained
· Experience of driving a Luton van
· Experience of driving an electric vehicle
We will be interviewing candidates as they apply, so we encourage you to apply as soon as possible if interested!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year plus bank holidays (pro rata)
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) as well as discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
JOB PURPOSE
The Children and Young People’s Mentor will work within the CYP team to deliver services relating to children and young people affected by Domestic violence and Abuse.
They will hold a caseload for direct 1-1 work with young people/ girls and deliver a programme of groups in schools to adolescent girls. Responsibilities will include recording of data, reporting and completing evaluations.
They will be expected to promote the work of the Rising Sun and take a share of responsibility in delivering or assisting with promotional work within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work 1-1 with young people (aged 11 to 15 years) affected by Domestic violence and Abuse
- Build positive working relationships with local schools to deliver this programme
- Hold own caseload and respond in a way that understands the needs of the young people the Rising Sun supports
- Work in a mentoring capacity with children and adolescents with a specific focus on domestic abuse and its impact
- Recognise the impact of domestic abuse on young people and families; showing empathy and understanding in working with these families and developing the capacity to adopt a trauma informed approach to the work
- Support and facilitate groups in schools and in the community focusing on healthy relationships, spotting red flags etc
- Work flexibly with young people and meet with them in a variety of settings such as schools, colleges and community centres, depending on their needs
- Work creatively and flexibly to help support a vulnerable and at times challenging client group.
- Build relationships with partner agencies such as social care, early help, schools, police and health services
- Attend meetings on behalf of the Rising Sun where necessary, promote multi-agency working and build positive working relationships with external agencies at all times
- Work as part of a team, supporting colleagues and building positive working-relationships with team members
- Availability to work some evenings and weekends as required
- The ability to manage time well and prioritise tasks depending on day-to-day events
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners
- A good knowledge and understanding of using IT programmes such as Word and Excel
- Complete administrative tasks as required and ensure that paperwork and evaluations are kept up to date
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Be proactive and solution focussed while paying attention to detail
- Participate in supervision, training and meetings as required
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- A relevant qualification in working with children and young people (Desirable)
- A thorough understanding of violence against women and girls with a particular focus on domestic abuse (coercive control, sexual violence, so-called ‘honour- based violence’, forced marriage and FGM)
- Experience of working with young girls and adolescent females with focus around understanding emotions, shame and gender identity (Desirable)
- Excellent understanding of the impact of domestic violence on children and young people, families and communities
- Thorough knowledge of safeguarding practice, procedures and legislation
- Good understanding of the operation of the agencies working together to support survivors such as social services, police, MARAC etc (Desirable)
Experience
- Relevant experience of working 1 to 1 with young people
- Experience of facilitating groups with young people (Desirable)
- Experience of advocating for the rights of survivors to access safety and freedom alongside partner agencies to facilitate this
- Experience of assessing needs, safety and support planning, considering accessibility needs
- Proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services (Desirable)
Skills
- Excellent listening and communication skills with a wide range of people of all ages and backgrounds
- The ability to work well within a team and responsibly on own initiative and of maintaining confidentiality
- A flexible, proactive approach and a good ability to prioritise work
- Good project and time management skills and the ability to work effectively under pressure and to deadlines
- Good data collection, monitoring and IT skills, including word processing and using databases and spreadsheets
General
- Work co-operatively with colleagues, statutory and non-statutory agencies
- Clear boundaries and a willingness to accept line management and make effective use of supervision
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures
- A good understanding of cultural issues, anti-discriminatory practice and equal Opportunities
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 3rd October Interviews will be held in Birmingham on 9th October . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
What You'll Do:
- Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.
- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs
- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Claire House Children's Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support, we help families smile again when life couldn't get any tougher.
We are looking for an exceptional Purchase Ledger Assistant to join our finance team on a permanent basis to support our finance processes. This is an excellent opportunity to be part of a meaningful organization that positively impacts children’s lives.
As a Purchase Ledger Assistant at Claire House, you will:
- Report to the Financial Accountant.
- Be responsible for the Purchase Ledger Function, including supplier payment runs, ad hoc supplier payments, and administration of the invoice and credit card systems.
- Monitor finance email boxes to ensure prompt responses and timely query resolution.
- Support the handling and counting of donations and facilitate their handover to cash collection services.
- Assist the Finance Team with daily and monthly tasks to ensure the smooth running of the department.
We are looking for someone with:
- Experience in purchase ledger and knowledge of SAGE 50 accounts.
- Understanding of accounting principles (preferably part AAT qualified).
- Strong IT skills, including a good working knowledge of Word and Excel.
- Excellent planning and organizational abilities.
- Effective communication skills, both verbal and written, with the ability to work well with individuals at all levels.
- Initiative and the ability to work independently.
- Good interpersonal skills and a commitment to Claire House’s objectives.
- A belief in the value of volunteers and a multidisciplinary approach.
- An understanding of the importance of confidentiality.
What we offer:
- 27 days annual leave (with additional bank holidays).
- Pension scheme. (NHS pension scheme available to active members).
- Life cover.
- Free access to an Employee Assistance Programme (EAP) and counselling services.
- Free car parking.
- Free eyesight tests.
- Opportunity for hybrid working upon completion of the probationary period.
If this sounds like the position you’ve been searching for, please visit the Claire House website for more details, including the job description and application form.
We actively encourage applicants from diverse backgrounds. At Claire House, we value individuals from all backgrounds and are committed to diversity and inclusion, regardless of age, disability, gender reassignment, sex, marital or civil partnership status, pregnancy and maternity status, race, religion or belief. We believe that these differences contribute to a productive environment where everyone feels valued.
For further information or to discuss the vacancy, please contact:
Katie-Jane Williams. Contact details can be found on the advert on the Claire House website.
Closing date for applications: 29th September 2024 (midnight)
Interviews will be held: 4th October 2024
Prior to formal interviews, there will be an informal phone call/ Teams chat to help candidates learn more about the role and the organization on the 2nd October 2024.
Please note, only applicants shortlisted for an interview will be contacted.
This role is subject to a DBS check. Claire House's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Project Assistant to support our Programmes Team in Glasgow on the Reclaiming Our Power project.
Deadline: 5pm on 7 October 2024
Location: Glasgow
Salary: Starting salary £26,125 rising to £29,260 pro rata to 0.5 full time equivalent.
Hours: Part time, 0.5 full time equivalent – currently 16 hours per week.
Contract type: This is a fixed term contract, ending on 30 September 2026.
This exciting Project Assistant role will work closely with the Programme Development Officer to support the development and delivery of Reclaiming Our Power. Reclaiming Our Power will explore the impact of racist microaggressions on mental health through creative peer support workshops with people with lived experience of racism, and will use learning to co-design and co-deliver learning opportunities to people working in the public and charity sectors delivering Glasgow’s services.
This project and role are funded with thanks to the National Lottery Community Fund Scotland.
What does the role involve?
- Organising events including creative peer support workshops, volunteer meetings, and training sessions
- Supporting the co-development and co-delivery of tailored training to people training/working in public-facing services
- Acting as a key point of contact for group participants and volunteers, building relationships with them and responding to queries and concerns
- Outreach work with people from Black and minority ethnic communities (including refugees and people seeking asylum) and organisations working with them across Glasgow
Requirements
What skills, knowledge and experience are we looking for?
- Demonstrable experience of organising and running community led initiatives
- Experience of supporting event management, both in person and online
- Ability to build effective relationships and work collaboratively with individuals and organisations across a wide variety of backgrounds
- We are particularly interested in hearing from people with lived experience of the challenges faced by Black and minority ethnic Communities
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
Other information
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 7th October 2024 and we are unable to accept late applications. Interviews are planned for Tuesday 22 October. You will be asked to deliver a presentation on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.
This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.
The client requests no contact from agencies or media sales.