Permanent Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced fundraising coordinator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Fundraising Coordinator, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:
- Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
- Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
- Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
- Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
- Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
- Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
The role reports to the Support Centre Manager and Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at the Support Centre, Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received and training is complete.
Principal Responsibilities:
· Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
· Make first contact with referrals within 2 working days and complete initial registration.
· Upload client information to case management system.
· Provide initial advice and guidance on registration.
· Support allocated caseworker to engage with the veteran after initial assessment.
· Support Veterans to obtain proof of service and sign required consent forms.
· Provide accurate and responsive telephone, text, social media and email ‘helpdesk’ support to veterans and other stakeholders.
· Record all interactions with accurately on the Salesforce case management system.
· To be flexible and complete any additional tasks, asked of you by the support team leader and Support Centre Manager
PERSON SPECIFICATION
Essential Competencies:
· High quality written and verbal communication skills, with a personable manner and excellent telephone technique.
· Experience of advising and supporting individuals.
· Excellent IT and keyboard skills.
· Experience of business administration, in particular the use of databases and customer management systems to accurately record data.
· Strong organisational skills with a desire to achieve through own initiative.
Desirable Competencies:
· NVQ Level 4 Advice and Guidance.
· Empathy for those who have served in the Armed Forces.
· Understanding of those in the Justice System.
· Salesforce experience, this training will be provided for the successful candidate if they are not already trained.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
We’re looking for a Supply Chain and Administration Planner to join our team at the Royal British Legion, helping keep things running smoothly in our warehouse. In this role, you’ll be managing stock levels, processing purchase orders, and making sure goods are moving in and out of the warehouse efficiently. You’ll also work closely with the Warehouse Supervisor to support daily tasks and help plan in-house stock production.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
A big part of the job is making sure the warehouse technology is up to date and works well with our processes. You’ll be responsible for things like warehouse mapping, tracking key performance metrics, and generating reports to help with decision-making. You’ll need to keep an eye on stock levels and flag any issues with suppliers, working with other teams to make sure everything runs smoothly.
You’ll also be the go-to person for our Delta Warehouse Management System, helping users with any issues and making sure everyone has the right access. If there’s a problem, you’ll work with our IT team or external suppliers to get it sorted. Accuracy is key, especially when it comes to keeping stock records and making sure deliveries are logged properly.
There’s also a creative side to the role, as you’ll be editing images for commemorative displays and keeping everything up to Royal British Legion standards. If you’ve got experience in supply chain management, great IT skills, and want to make a difference, we’d love to hear from you!
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Your contractual place of work will be our Aylesford Warehouse, Royal British Legion Village.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 07 October at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through our review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.
This is also a fantastic opportunity for recent graduates or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To work as part of the busy Customer Service administrative team whose remit is to be the first point of contact for all enquiries and referrals received. To provide high quality administrative support to ensure that all services operate smoothly and efficiently. To ensure an excellent standard of customer service is achieved and customer contact is always maintained.
Opportunities to get involved in project administration and data processing /analysis across a range of areas covering helping people to be safer and warmer in their own homes and making their homes more energy efficient.
Job Type:
· Full-time or Part-time will be considered for the right candidate.
· Salary: FTE £23,088 (£12 per hour) pro rata.
· Expected hours: No less than 30 per week.
Benefits:
- Company contributes to pension.
- Monday to Friday
- Flexitime available
- Limited free on-site parking
- 25 days holiday rising to 27 after 2 years and 29 after 4 years
Main Duties and Responsibilities
- Work as part of the team responsible for receiving all incoming calls and face-to-face callers to the office, being part of the reception service on a rota basis, opening & locking up reception and always providing a professional and polite response.
- Deal with enquiries, providing advice and information, interrogating the CRM system as necessary, and directing calls to other colleagues where required.
- Accurately input referrals for services onto the CRM system, ensuring that all key information such as referral source is recorded. .
- Monitor the Case Worker referrals pot to ensure they are being picked up by Case Workers in a timely manner
- Allocate Home Plus client referrals to the partner organisations and other relevant organisations.
- Process and raise job sheets to send out to contractors, liaising with the referrer and contractors via telephone and email as necessary and keeping the client informed.
- Liaise with the Customer Service Manager on referrals not fitting within service criteria guidelines.
- Open all incoming mail and outgoing mail,
- Provide general administrative support , including filing, photocopying, scanning, and mailing out.
- Carry out telephone assessments to identify customers’ additional needs for services, and at times, carry out telephone surveys for completed services.
- Participate in all available training for CRM and telephone systems to ensure that best results are always achieved.
- Attend all meetings relevant to supporting the Home Plus (Leeds) Service, as well as staff meetings and departmental meetings.
- Support the new cross skilling programme by actively participating in skills development and specific training sessions designed to expand and improve each individuals’ knowledge and experience of other areas of the organisation
The client requests no contact from agencies or media sales.
Job Title – Solicitor (Community Care and Public Law Team, 3 years+ PQE)
Contract - Permanent
Hours - 35 hours per week (however part-time and flexible working will be considered subject to operational need and pay prorated accordingly)
Salary – Starting from £33,000 per annum, dependent on experience and supervisory responsibilities. The post holder will also benefit from eligibility for our bonus scheme.
Location - Coram Campus, Bloomsbury, London & remote working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CCLC
Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law.
Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.
About the role
CCLC is currently looking to recruit an exceptional solicitor to join our experienced, dedicated, and friendly team.
We are looking for a committed and passionate solicitor with good knowledge of community care and public law, current policies and legal aid. The successful applicant will be supported by a close team of colleagues within CCLC’s Legal Practice Unit, and provided with significant opportunities for learning and personal development.
The successful applicant will have solid experience of running a diverse community care/public law claimant case load and will demonstrate a solid commitment to upholding the rights of vulnerable children and young people.
This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our lawyers benefit from a good work-life balance and realistic financial and chargeable hour targets. We also offer considerable flexibility as to the type of cases that our lawyers take on provided that the cases fall within our general remit (children and young people up to the age of 25, and families). The role can be split between working from home/office-based with flexibility as to the balance between the two.
Our community care and public law team work closely with colleagues in other teams in the Legal Practice Unit (immigration, family and education law), as well as with other departments within the Coram group, including Coram Voice and the Migrant Children’s Project. As well as conducting casework for individuals, our community care and public law team is involved in strategic litigation for the wider benefit of children, young people and families, and is actively involved in policy issues impacting our client base.
Flexible working arrangements, including part-time hours will be considered subject to operational needs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Thursday 3rd Ocotber 2024 23:59 (however, we reserve the right to close this recruitment early in the event of finding a suitable candidate)
Interview date: w/c 7th October 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us? This role will play a key part in elevating our data maturity, laying the groundwork for organizational growth, and enabling us to drive transformative change towards our vision: We won't give up until everyone experiencing a mental health problem gets support and respect.
About the Team:
You will report to the Data Analytics Manager and will line manage a small team of selection analysts. Our team is dynamic and collaborative, consisting of passionate professionals dedicated to leveraging data for impactful decision-making and performance improvement.
Under the guidance of the Data Analytics Manager, you will work closely with the data analytics team and the Stewardship Data Engineering team to develop our data culture and capabilities. Together, we drive organizational performance and impact, supporting other teams in delivering on our mission.
By joining us, you will be part of a forward-thinking team committed to harnessing data to support and respect everyone experiencing a mental health problem. Your contributions will directly influence our ability to achieve transformative change and support our mission.
We look forward to the possibility of you becoming a valued member of our team!
Key duties and responsibilities
The Data and Analytics Lead will elevate our data maturity, support organizational growth, and meet the growing needs of people with mental health problems.
What You'll Do:
-Collaborate and Innovate: Work closely with the data analytics team and the Stewardship Data Engineering team to develop our data culture and capabilities.
-Lead and Inspire: Manage and mentor your team, fostering a culture of data-driven decision-making.
-Drive Performance: Ensure precise data selections, effective categorization, and strategic segmentation that align with fundraising and marketing objectives.
-Transformative Impact: Play a pivotal role in enhancing Supporter Engagement and Supporter Journeys initiatives, directly influencing our mission.
-Stay Ahead: Keep abreast of emerging trends and technologies in the data and analytics space, recommending and implementing innovative solutions.
Why Join Us?
-Forward-Thinking Environment: Be part of a team committed to harnessing data to support and respect everyone experiencing a mental health problem.
-Direct Influence: Your contributions will directly impact our ability to achieve transformative change and support our mission.
-Collaborative Culture: Work in a supportive environment where your ideas and expertise are valued.
Join us and be a part of a mission-driven organization that is making a real difference. We look forward to welcoming you to our team and working together to support mental health for all.
Apply now and help us drive transformative change!
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADMINISTRATION OFFICER
Part time: 14 hours a week
Salary: £27,300 (pro-rata £11,000 p/a)
Responsible to: Director
Key Duties:
Lead work on providing an information service for Healthwatch Camden, helping to ensure that it is readily accessible and can effectively direct people to the support or advice they need to access services or make choices about services.
-Lead on providing information to residents via our phone and emails, signposting and offering advice where available.
-Assisting projects and events formed by the Projects Lead and Engagement Lead.
-Ensure that our information resources are up to date and user-friendly.
-Take minutes and notes from Healthwatch Camden board and team meetings.
-Work with colleagues to plan and use appropriate approaches to evidence gathering and to brief and support volunteers.
-Engage in local health events supporting our outreach officer, spreading news about what we do, offering information to the community.
-Support our research projects, conducting interviews, supporting edits, and recording and transcription of interviews and focus groups.
Key Qualities:
-Be empathetic and proactive in your approach to including people who face barriers in using health and care services (for example disabled people, homeless people and people from migrant communities).
-Champion accessibility and inclusivity.
-Stay up to date with local health and social care news and has a key interest in health research and policy within the borough.
-High level of accuracy and attention to detail and excellent organisational skills.
-Ability to communicate well and with confidence to a diverse range of people verbally and in writing including external partners.
-The ability to use initiative, multi-task, and work as part of a small team.
Demonstrated experience in administration, minute taking and organisational skills is required. This role also requires one day in our office located in King’s Cross, additional travel may be required to Camden for events.
Essential/Desirable tasks:
Essential
Desirable
·Minute and note taking for Board meetings and team meetings
·Fielding phone calls and emails
·Support with outreach work where needed
·Support with events where needed
·Lead on providing an information service
·Main point of contact for resident inquiries
·Working with volunteers
·Director support
·Informed about health and social care
·Support website and news updates
Core elements of our roles
To enable Healthwatch Camden to reach local people, consult and engage them about health and social care; and help them get the best out of services they use.
All Healthwatch Camden staff are expected to:
-promote equality and diversity in all aspects of the work
-support the day-to-day work of the organisation, undertaking any reasonable task required including supporting Healthwatch Camden events and taking part in outreach activity including some evening and weekend work
-support the activities of volunteers involved in the organisation
-share responsibility for responding to requests for information from the public.
Conditions of service (summary)
Healthwatch Camden is committed to promoting equality in all aspects of
our work. We operate a flexible working policy, and will make reasonable
adjustments as necessary.
Annual leave entitlement is pro rata from 25 days’ a year (approximately 15 days). Sick leave entitlement depends on length of service, to a maximum of four weeks’ a year.
Healthwatch Camden operates a pension scheme provided by the People’s Pension and makes an employer contribution of 3%.
This is a permanent role, subject to available funding. All other terms and conditions are in accord with your statutory employment rights.
About Health Watch Camden
Healthwatch Camden is an independent organisation, run by and for local
people.
Our role is to ensure that Camden people have a strong VOICE in local health and social care services; that they know about the CHOICES they can make in health and social care services; and that local people’s views lead to positive CHANGE in health and social care services.
Our ambition is to lead strong, influential and inclusive engagement for all
of Camden’s residents:
-We aim to connect and strengthen local voices.
-We aim to set the standard for excellent engagement in the borough.
-We want to see real sharing of decision making, based on the views of People from every part of Camden’s community.
-We want to see all services actively using what people tell them, to make big and small improvements.
Healthwatch Camden is part of the national Healthwatch network; every local authority has a local Healthwatch and we are supported by a national body, Healthwatch England. We were created through the Health and Social Care Act 2012 which gave us some specific powers and duties.
Healthwatch Camden has specific duties to gather local people’s views and experience, to make recommendations for improvement in services and to give people information about their rights in services. We work in a diverse borough and our work must promote equality and seek out the views of people who are the most disadvantaged.
In everything we do, we aim to work in ways that empower local people and that build on the strengths of Camden’s large and diverse voluntary and community sector. This includes involving local people as volunteers in some of our projects, and working in partnership with other local organisations.
The client requests no contact from agencies or media sales.
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations.
An exciting support role has become available in Maudsley Charity’s Grant Programmes team.
Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?
We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.
Maudsley Charity – Team Support Officer and PA
Location: Denmark Hill, London (and home working)
Salary: £33,000 per annum, plus excellent benefits
Contract: Permanent
Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity.
Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness.
The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.
We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):
- Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
- 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
- Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.
Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.
How to apply
Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.
Ask Us Anything webinar: Friday 27th September 12-1pm
Closing date for applications: Friday 4th October 5pm
Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)
Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)
If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Quality, Safety & Security Administrator
At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to International Document Controllers and Document Controllers in our programmes. This role is integral to maintaining the high standards of our Quality, Safety & Security (QSS) department.
Responsibilities
QSS System Administration:
- Manage user access, configuration changes, and dashboards on the QSS database.
- Oversee the QSS support ticketing system and track document change requests.
- Assist in producing statistical reports and creating training materials.
QSS Team Support:
- Attend and document minutes for various QSS meetings.
- Support meetings, training events, report production, and stakeholder coordination.
- Assist with risk management reports and performance data analysis.
Document Production & Amendment:
- Format, proofread, and amend controlled company documents.
- Utilise Web Manuals editing software and Confluence for manual and policy updates.
- Facilitate document change processes and issue revisions.
Documentation Management:
- Process change requests using our in-house document control system.
- Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.
Quality Control:
- Ensure all documents meet MAF standards before publishing.
- Proofread and cross-reference changes across all affected documents.
Support for Programme Document Controllers:
- Provide regular communication and updates.
- Share latest information and updates on procedures.
If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.
Qualifications, Skills & Experience
Essential
- A good general level of education
- Good communication skills
- Capable of working independently as well as part of a team
- Ability to work cross-culturally
- Experience of formatting documents
- Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
- Good degree of computer literacy
Desirable
- A level standard or equivalent
- Experience of controlling documents preferable
- Experience in setting agendas and minute writing
- Experience of working with databases
- Experience of using a PDF editor
There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place
To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and responsibilities
To support and assist the operations and customer services of the Jumbulance Trust.
· Enquiries management
· Liaise with travel agent
· Administration of scheduling of trips
· Communications with group leaders and travellers
· Social media support
· Invoicing and debt management
Skills and attributes
A well organised individual who understands the work of the Jumbulance Trust
Meticulous record keeping
Sound escalation and decision making
Digitally competent – XCEL, Microsoft word, email etc
Strong communicator
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We’re looking for an Programme Co-ordinator & Facilitator to join our SIG Safe Ground’s flagship Family Service. A first of its kind, the Family Service at HMP Altcourse brings together creative interventions for men in custody, bespoke family counselling and daily practical support for families visiting a loved one. Leading this ground breaking service you will work alongside internal & external staff teams to reimagine what family support is within the criminal justice system, working to influence a culture shift at HMP Altcourse and the wider prison system.
SIG Safe Ground are experts in delivering arts-based, therapeutically informed group work, celebrating 30 years of working in prisons in 2025. We’re looking for an action-orientated individual who is passionate about developing creative, family-led ways of working to best support those in crisis. You’ll join a reflective, dynamic team of facilitators, counsellors and family liaison workers supporting those with experience of the criminal justice system to build a practical toolbox to cope and move forward positively.
We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Altcourse, Liverpool and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Altcourse, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants.
You will be required to undertake additional training and vetting as per the requirements of the prison.
Shift Pattern: 37.5 hours per week, Monday to Friday 8.30am-4.30pm hours may vary dependent on needs of the service.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What we offer:
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
ABOUT YOU
We’re seeking a creative, passionate individual who excels at delivering arts-based interventions and group facilitation. You’ll thrive in a team environment, valuing relationships as key to personal growth and change. With excellent communication skills and a compassionate approach, you’ll engage with individuals from diverse backgrounds, especially within the criminal justice system.
You’ll bring experience in therapeutic groupwork and an understanding of the challenges faced by marginalised groups. Adaptable and proactive, you’ll champion equality, diversity, and inclusion. If you’re driven to make a positive impact and build meaningful relationships, this role is for you!
What we are looking for:
- Background in arts education, dramatherapy, applied theatre or equivalent
- Practical experience and/or knowledge on group work facilitation
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT proficiency, able to learn new software. Confidence in Microsoft packages
- Resonance with Safe Ground and Social Interest Group values
- Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience within a prison or other criminal justice setting and/or within a similar role
- Previous experience in a similar organisation/industry/role
- Understanding/experience working with therapeutic groupwork techniques
- Ability to positively persuade, empower, and influence others
OVERVIEW OF KEY RESPONSIBILITIES
- Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
- Coordinate all aspects of promotion, recruitment and evaluation of programmes.
- Develop content and deliver this to different learning needs and styles.
- Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
- Collect and manage feedback, using this to continuously improve content and programmes.
- Support with all aspects of risk management, information management, and case recording as needed.
- Admin will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Living Well Bromley is a foodbank and support charity based in Penge, South East London. Our services are free to use and include a foodbank, a clothes bank, hot meals, free café, community choir, counselling and advice and advocacy.
We are looking for an Advocacy Supervisor/Trainer to supervise our fantastic team of volunteer advisers who provide advice and advocacy on a variety of social welfare issues including welfare benefits, housing, debt and health and welfare. We hold the Advice Quality Mark. Our mission is to ensure that people have the food, guidance and the support of an uplifting community to live life to the fullest.
We are looking for someone who has at least 3 years recent experience of providing or supervising social welfare advice, including advocating complex cases, to join our team. The role is 3 days a week (22.5 hours), on agreed days and times.
Starting salary will be £36,000 to £39,000 pro rata (£21,600 to £23,400 actual) depending on experience.
For more information, please visit our website https://www.livingwell.life.
At Living Well Bromley we value diversity. We believe our differences make us stronger and more effective in meeting the charity’s objectives. Respect is one of our organisational values and is reflected in everything we do. We welcome applications from people from all backgrounds regardless of age, disability, gender, income, marriage or civil partnership status, race, religion or belief and sexual orientation. We will look to make any reasonable adjustments to ensure that applicants are not disadvantaged applying to Living Well Bromley.
The client requests no contact from agencies or media sales.