Supporter Services Officer Jobs
Harris Hill is excited to be working with a fantastic charity based in Berkshire, in their search for a Head of Advice.
Location: Based predominantly in Bracknell and Maidenhead offices (potential for some remote working)
Salary: £40,000 -£45,000
As Head of Advice, you will ensure delivery of high-quality advice services across multiple channels, maximising engagement and access.
Key responsibilities include:
- Ensuring that advice services meet local needs, are effectively managed, consistently delivered and developed to achieve funder requirements, agreed KPIs, accreditation and contractual obligations, client outcomes and regulatory requirements.
- Ensuring that clients and the charitable objectives remain at the heart of the service.
- Working as part of the senior leadership team to support the Board of Trustees and CEO to develop and monitor the strategic plans that reflect the mission, vision and values of the organisation.
- Developing and maintaining stakeholder relationships
The successful candidate will be an inspiring leader who enjoys creating atmospheres where people can thrive and will be experienced in managing a team to deliver high performance, while putting people at the centre of everything you do. You’ll be passionate about developing partnerships and will look for ways to ensure processes are efficient and accessible, in order for the organisation to provide straightforward ways for as many clients as possible to access services, while ensuring Key Performance Indicators (KPIs) are met. You will be effective at coaching and mentoring the people you manage, and able to develop them well, both in their current roles and for them to progress through the organisation. You will possess excellent communication skills, with the ability to communicate assertively but calmly and compassionately, speaking confidently to people at all levels of the organisation. Crucial to the role is a strong understanding of advice and advice issues e.g. housing, debt, employment, benefits etc in order to support the team with complex work and oversee QAA.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Youth Endowment Fund
Head of Evaluation (Targeted Projects)
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £64,500
Contract: 12 month – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Monday 14th October 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will:
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Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity.
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Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators.
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Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners.
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Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.
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Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation.
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Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Give clear examples where your experience directly relates to the “About You” section in the JD.
We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking a Communications and Events Assistant to help amplify the Foundation’s research and promote our flagship Strengthening Families, Strengthening Communities programme. We’re looking for a passionate communicator who wants to use their skills to drive positive change.
This is a fantastic opportunity for someone at the start of their career to contribute to impactful programmes that improve the lives of Black, Asian, and ethnically minoritised communities nationwide.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 30th September. Interviews will take place on Friday 4th October.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Head of HR & Operations
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers?
If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!
This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!
Position: Head of HR & Operations
Location: Preston
Salary: £35,000 to £40,000 (dependent upon experience)
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.
Closing Date: Monday 30th September 2024
About the Role
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. We need someone who can roll up their sleeves and embrace each new day with a positive attitude.
The Head of HR & Operations role is a key position within a Youth Zone, you’ll wear lots of different hats, leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees. It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.
This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.
About You
We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced, varied environment.
You will have experience of:
- General HR functions, including HR practices, procedures and policies.
- Basic accounts work and/or payroll
- Working in a senior administrative roles within a busy office environment
- Operational management & line management responsibility for a large, varied staff team
- Managing budgets
- Providing support at Board or Chief Executive level
- Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning
To apply, you will be asked to submit a CV and cover letter via the company website.
About the Organisation
This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Preston, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, HR and Operations Manager, Human Resources and Operations Manager, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.
Role: Senior Administrator
Organisation type: Regulatory Body
Salary/rate: £19 per hour
Working arrangements: Hybrid (1 day per week in office)
Location: London
Employment type: Temporary
Working hours: Full Time
CLOSING DATE: CVs reviewed on rolling basis
About the role:
In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.
Key Responsibilities:
- Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
- Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
- Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
- Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
- Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
- Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
- Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
- Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
- Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
- Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
- Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
- Process invoices and purchase orders and maintain financial records using the organisation's finance system.
- Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
- Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
- Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.
To be considered for the role, you will have the following skills, knowledge, and experience:
- Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
- Strong skills in both electronic and physical file management.
- Experience in effective diary management.
- Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
- Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
- Experience updating databases and preparing case bundles.
- Knowledge of financial processes, such as invoicing and reconciliation
- Strong customer service abilities.
- Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work independently and manage tasks without supervision.
- Resilience and ability to work effectively under pressure.
- Strong written and verbal communication skills.
- Proactive and self-motivated with the ability to take initiative.
- Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.
The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.
How to Apply:
To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Director of Finance & Operations
Job Title: Director of Finance & Operations
Salary: Circa £85,000 per annum (depending on experience)
Hours: Full-time with hybrid working arrangement; flexible working options available (minimum 4 days per week, 40% in the office).
Location: Hybrid working blending home working with our locations in Chelsea or Harefield Hospital, with a minimum of 40% time spent in the office.
Are you an experienced senior leader, passionate about finance and operations, eager to drive strategic success and make a real impact? Do you want to help advance care for people with heart and lung diseases? If so, you could be the perfect candidate for our Director of Finance & Operations role.
This is a pivotal role within our charity, leading the finance and operations teams and supporting the Charity’s strategic direction. Reporting directly to our CEO, the Director of Finance & Operations is responsible for overseeing our finances and core services, including HR and IT, and acting as Company Secretary. You will work closely with the Senior Leadership Team, Board of Trustees, and external stakeholders to ensure the charity is well-run, financially resilient, and operationally effective.
Key Responsibilities:
• Strategic Oversight: Develop and execute strategies for Finance & Operations to ensure the charity’s assets and infrastructure provide maximum impact for beneficiaries.
• Senior Leadership Contribution: Play an active role as a member of the Senior Leadership Team, providing collective leadership, contributing to strategic decision-making, and supporting the CEO in leading the organisation.
• Financial Management: Lead the finance function, overseeing budgeting, forecasting, financial analysis, and statutory accounts for an annual income of around £11m.
• Governance: Act as Company Secretary, supporting the Board of Trustees and ensuring compliance with corporate governance requirements.
• Investments: Monitor and report on the charity’s investments, working closely with investment advisors and providing strategic recommendations (strategic reserves of £130m+).
• Operational Oversight: Lead the development of a technology strategy, ensuring IT infrastructure via our outsourced provider supports the charity’s needs and enhances user experience.
• People & Culture: Collaborate with our HR Business Partner to develop a People Strategy that fosters a culture of ambition, agility, and continuous learning, whilst ensuring operational HR support and systems are effective.
A summary of what we’re looking for:
• A fully qualified accountant (ACA, ACCA, CCAB, or CIMA) with significant experience in leading finance functions, ideally within the not-for-profit sector.
• Proven track record of managing financial and operational teams, with expertise in charity governance and accounting, investments, and strategic planning.
• Excellent leadership skills with the ability to inspire teams and work collaboratively with senior stakeholders.
• Strong analytical skills, with the ability to synthesise complex data to inform decision-making.
• A deep understanding of compliance, risk management, and regulatory requirements within the charity sector.
The ideal candidate will have experience within a charity finance & operational role, with the corresponding knowledge and understanding of investment oversight, charity governance, and the HR & IT functions. An understanding of the healthcare context is also beneficial.
About the Organisation:
Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. We fund life-changing projects, support cutting-edge research, and enhance the hospital environment for patients and staff. Our team is passionate, skilled, and committed to making a difference.
Application Process:
Interested candidates should click through to the application page to download the full job description and person specification. We will be using anonymised CV technology to support an inclusive recruitment process – full details on the process are included on the job description.
Closing Date: 9am Monday 21st October 2024.
Interview Dates: First round interviews are scheduled for the week commencing 4th November, with final interviews taking place towards mid-November.
We are committed to building a diverse and inclusive team. We believe that a wide range of experiences, perspectives, and backgrounds strengthens our work and helps us better serve our patients, families, and communities. We actively welcome applications from individuals of all backgrounds, including those who bring unique insights through lived experiences of disability, neurodiversity, diverse cultural or socio-economic backgrounds, or a deep understanding of the communities we serve. We strive to create a supportive and accessible environment where all staff can thrive and make a meaningful impact. You can read more about our approach to inclusive recruitment in the full job description.
If you’re ready to take on this exciting challenge, we’d love to hear from you!
(Click the document in the box on the right-hand side of the screen for the full details of the role and application process.)
REF-216 995
Appointment Type: Full-time, Permanent
Working hours: 35 hours per week to be worked Monday to Friday
Location: Cathedral Centre, 3 Ford Street, Salford, M3 6DP Salary: £36,338 - £40,289 per annum depending on skills and experience.
Enhanced Benefits: Help@Hand- employee assistance service, including remote GP appointments, counselling, physiotherapy. The Diocese also offers a pension scheme, death in service cover and 25 days holidays, plus statutory bank holidays and 5 Diocesan closure days (over Christmas and Easter). For the right candidate, reduced hours/ flexible working will be considered but the applicant must be able to reliably commute to the office on Ford Street on a regular basis.
About: The Diocese is a supportive and interesting place to work. We are looking to appoint a tenacious and self-motivated individual to support and develop funding streams (predominantly trusts, grants, foundations and legacies) as part of our new Property Strategy.
What we are looking for: We are looking for a person to make the role their own. The successful applicant will have excellent written skills with the ability to produce concise and creative bids. They will also have proficient IT skills, specifically Microsoft Office software and excellent communication and presentation skills required to build relationships with potential funders. They will have demonstrative ability to plan and prioritise their own workload with minimum supervision and be able to plan ahead and work within agreed timeframes.
What you will need: The successful candidate will need to have at least two years’ experience in an income generation environment as well as a proven record of successful applications for funding from Trusts and Grants. They will have a demonstrative ability to research and develop relationships with partners, Trusts, and other Grant-making bodies.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. This post is subject to a Disclosure by the Disclosure and Barring Service and barred list checks will be undertaken for working with children and vulnerable adults. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
Closing date for applications: Monday 14th October 2024 at 12 noon
The client requests no contact from agencies or media sales.
Early Years Programme Advisor
We are looking for Early Years Advisors to join the team supporting the contract delivery of the Champions programmes.
Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme contains a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.
This role offers hybrid or remote working.
Position: Early Years Advisors (Champions Programme) x3 posts available
Location: Huddersfield/hybrid or remote
Hours: Full time, 37 hours per week (with flexibility to allow for evening and occasional weekend work)
Salary: £30k increasing to £32k following probation
Contract: Temporary until July 2026
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 1st October 2024
Interview Date: 15th – 18th October 2024
The Role
You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.
Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.
You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.
About You
Educated to degree level/early year’s teacher specialising in children’s speech, communication, language and mathematical development or equivalent in early years you will have experience of:
- Working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher
- Coaching and mentoring early years practitioners to support practice improvement
- Customer service or related experience
- Multi-agency partnership working
- Developing and securing strong partnerships
- Involvement with early year’s networks or groups
- Product development and review
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an envi
ronment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Early Years, Early Years Advisor, Early Years Practitioner, Early Years Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking an Impact and Evaluation Manager to work closely with our Head of Data and Impact and Senior Data and Impact Officer. A key part of the role will be helping develop further how we evaluate the impact of our programmes. You’ll also be responsible for producing reports for different audiences including external partners and staff members delivering the IntoUniversity programme in our centres, and supporting with the management of our Salesforce database. As part of a small team, you’ll be involved in impact projects and providing key data support from the start.
The role at a glance
Contract
Full-time, permanent
Start date
October 2024
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 80% of the time with 20% working from home.
Salary £38,100 (including £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year.
The main duties of the role
- To work with the Impact and Operations teams to improve programme evaluation, including designing qualitative and quantitative impact and process evaluations.
- To lead the delivery of evaluations, including data collection, analysis and reporting.
- To act as an impact expert for the charity, using data and impact reporting internally and externally to develop IntoUniversity’s strategic goals
- To play a key role in the formal data and impact reporting for the charity including the production of Impact Reports and annual university reports, and ensuring the impact microsite is kept up to date.
- To prepare reports on the performance of the charity, collating data and presenting it in clear formats for a variety of internal and external audiences including: staff delivering the programme; Regional Operations Managers; the charity’s Senior Leadership and Senior Management teams; Trustees; Donors; University partners.
- To develop and maintain expertise in research and evaluation methodologies
- To keep abreast of research and policy developments in relation to the higher education and charity sectors.
- To lead on developing and delivering Impact training for new and existing staff.
- To support the management of IntoUniversity’s Salesforce database including the maintenance of database records, creation of new features, producing and analysing reports, supporting and training staff in itsuse, and reviewing the effectiveness of the database as a monitoring tool. Salesforce training will be provided.
- To support members of the delivery team with Salesforce queries and requests for data and analysis.
- To represent the charity at relevant conferences and events.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To maintain the ethos and values of the charity and positively promote the work and activities of the charity at all times.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £30,000 - £36,000
Hours: 40 hours per week; some out-of-hours working may be required, including weekends
Role type: Permanent, full-time
Start date: An immediate start is available, subject to DBS, and other pre-employment checks
Location: Based at 1 Sutherland Street, Victoria, SW1V 4LD
Holidays: 25 days pro rata to be taken during quiet periods
Selection process: Interview with the Head of Premises and other panel members, along with a task-based exercise relevant to the role.
Welcome to Ada!
At Ada our mission is to educate and empower the next generation of diverse digital talent. We are a ground-breaking college working closely with industry to design and deliver an education that supports our students, especially those from disadvantaged backgrounds and young women, into highly skilled digital roles and to lead flourishing lives more broadly. We run a high-performing sixth form for those interested in tech as well as Higher Level and Degree Apprenticeships working with 30+ companies such as Deloitte, Expedia, Google and many others.
The College has grown quickly since opening in September 2016 and we now have campuses in London and Manchester. We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!
We are looking for a professional and self-motivated individual, who could be looking to take the next step in their facilities management career with practical maintenance experience, a good understanding of health and safety in an education environment, excellent communication skills and the ability to be flexible. The ideal candidate will ensure that the College premises are maintained to a high standard to provide a safe and welcoming environment for our learners, staff and visitors.
We welcome applications from experienced Facilities Managers, and those looking to take the next step in their Facilities career.
Job Purpose
To manage the site of Ada’s London Victoria campus, 1 Sutherland Street, so that it is operating safely and efficiently. This involves liaising with contractors and suppliers to plan, coordinate and implement the inspection, maintenance and repair of the internal and external fabric of the building and any machinery or plant within the building. To be responsible for the Health and Safety compliance of the site and oversee the security of the premises to provide a safe and secure environment for all learners, staff and visitors.
Main duties and responsibilities
Facilities management
- Manage the opening and closing of the College for normal hours of operation
- For out of hours College events or venue hire, arrange for the opening and closing of the building and necessary services (heating, cleaning, equipment etc). Liaise with the wider premises team for cover arrangements for these out of hours events.
- Be the principal registered Key Holder, attend call outs and take appropriate action, put in place arrangements for dealing with emergencies which occur outside normal working hours.
- Work with the Head of Premises, and wider premises team, to put in place cost effective facilities management and cleaning contracts for the building and manage those contracts on an ongoing basis.
- Coordinate and implement routine inspections, repairs, redecoration/refurbishments of the College building, equipment and external environment, including annual, monthly, weekly and daily inspections.
- Investigate and report site issues promptly, providing possible solutions, obtaining quotes and initiating repair / maintenance
- Manage and supervise any building contractors undertaking work on the College’s premises. Ensure that any issues with contractors are promptly followed up.
- Work with the appropriate contractors to operate and maintain the building’s systems (e.g. heating and ventilation systems) to an effective standard
- Carry out minor repairs and practical jobs where this is within your expertise
- Plan and manage all room preparation requests for College events such as assemblies, meetings, industry projects/speakers and events and ensure that they are actioned in a timely manner.
- Establish and implement a key identification and management system for access to all College areas.
- Maintain inventories of College equipment (excluding IT equipment) including plant equipment
Security and Health and Safety
- Support the annual health and safety audit and ensure that routine health and safety checks are carried out and results recorded including:
- portable electrical equipment
- water risk assessment
- fire risk assessment
- fire call points and fire fighting devices
- intruder alarms
- emergency lighting
- CCTV systems and warning alarms
- Ensure that health and safety regulations are complied with, including all necessary H&S signage, regularly reviewing the College’s procedures and ensuring that they are compliant.
- Implement Health & Safety Policy at all times, review and assess at regular intervals or as the situation or legislation changes.
- Responsible for site security from the start to the end of the College day including daily inspection of the site, monitoring CCTV activity and retrieving data when required.
- Ensure that appropriate areas are gritted or salted during adverse weather conditions and provide safe access to the College in the event of snow, ice or flooding.
- Be the College representative for the Police Liaison Officer
Other general duties
- Working closely with the Facilities Manager in our Manchester campus and wider Premises colleagues, ensure processes and procedures remain aligned across both sites.
- Remain contactable whilst on duty
- Monitor energy use, water consumption and waste and suggest improvements to support our sustainability agenda.
- Ensure that prior to going on leave, a full handover of keys and duties is given to the nominated cover person and handover upon return from leave.
- To maintain manual and computerised logs of work undertaken, records and information as necessary.
Other Requirements:
- Passion for Ada’s mission and in particular working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and, on occasion, where necessary, outside of normal working hours including weekends
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Duties and responsibilities of the post may change over time as requirements and circumstances change.
Person Specification
We are looking for someone who can demonstrate the following desired qualifications and experience, qualities and skills:
- Hold recognised training/qualifications associated with facilities management, or be willing to work towards facilities management qualifications
- Have at least two years relevant experience
- The ability to understand and apply regulations such as health & safety, manual handling, COSHE, Legionella etc.
- The ability to operate and understand electrical/mechanical systems.
- Risk assessment experience/qualification.
- Ability to perform the physical tasks required by the post including lifting, carrying and pushing various equipment.
- Ability to manage third party contractors professionally and get the best out of them.
- Good written and verbal communication skills in English with wide range of people from students to senior College staff and visitors
- Proficient in Google Workspace / MS Office
- A team player
Safeguarding
The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post.
The postholder’s responsibility for promoting and safeguarding the welfare of children, young people and vulnerable adults with whom they come into contact, is to adhere to and ensure compliance with the College’s Safeguarding Policy at all times.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation; and
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us,
Sponsorship
Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to apply for the role
Please complete our application form and email it to us by 11.00 on 3 October 2024.
The job description is designed to outline a range of main duties that may be encountered. It is not designed to be an exhaustive listing of tasks and can be varied in consultation with the post holder in order to reflect changes in the role or needs of the organisation.
All appointments are subject to a clear enhanced DBS and satisfactory references.
Thank you for your interest in the role and good luck with your application!
The client requests no contact from agencies or media sales.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.
We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.
About you
You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.
About the role
As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact our HR Team (contact details provided in the recruitment pack).
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
To Apply:
To apply, please visit our website, download and read the Risk and Internal Audit Manager Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact our HR Team (contact details provided in the recruitment pack). Please note, Curriculum Vitae’s (CVs) will not be accepted.
Contract type: 24 months fixed term contract
Closing date: 30 September 2024 at 11pm
Interview date: Week commencing 7 October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about alleviating poverty and seeing communities transformed?
Do you have experience in volunteer and project management?
Aim of the role:
To head up an exciting charity on the Barton estate, leading volunteers and managing projects to meet the needs of the local community.
About Love Barton
Love Barton is a faith based charity established in 2022 to tackle systemic issues that keep people and families in poverty and to release them to flourish in all areas of life, focused on the Barton estate on the outskirts of Oxford.
The charity originally grew from Barton Community Church and continues to operate in close partnership with this Church.
About the Role
The focus of the role is to lead Love Barton during the Charity Manager’s maternity leave, managing the existing projects detailed below, as well as working with the Trustees on fundraising.
Projects
Health & Wellbeing:
Hear4You is a listening service set up to support people in the community who are struggling emotionally. We receive referrals from our local GP surgery and people are matched with a volunteer listener for up to twelve 1-2-1 sessions.
We also run an emergency foodbank twice a week in partnership with CEF , and are in the process of setting up a pantry in partnership with Mercy in Action to support 25 struggling families with ongoing food poverty support. This will be delivered by volunteers but will need general oversight from you.
Your job would be to:
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Recruit, train and support volunteers
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Manage these projects to ensure they run smoothly and safely
Youth:
Know Your Worth is an eight week self esteem course for teenage girls run twice a year for local young people followed by 6-12 months of mentoring. We have a small team of volunteer mentors and a trained volunteer leader who runs the course.
We are also setting up regular opportunities to gather the girls who have completed the Know Your Worth course for ongoing support.
Your job would be:
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Support the Know Your Worth Leader (volunteer role) in organising and running our Know Your Worth course for teenage girls, overseeing sign ups, communications with families, safeguarding and health & safety.
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Recruit, train and support volunteer mentors to ensure mentoring programme runs effectively and safely.
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Develop and manage our monthly/termly sessions for those who have attended a Know Your Worth course
Flourishing Families:
In response to local need, we want to provide support for families before they reach crisis points. We do this through 1-2-1 pastoral support and the Kids Matter Parenting courses as well as hosting seasonal family events and a weekly toddler group that’s run in partnership with Barton Community Church.
Your job would be:
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To provide and coordinate targeted pastoral care to individual families in need.
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To organise and deliver a termly, seasonal community event ideally in partnership with other local groups and organisations
Other key tasks/responsibilities
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Enable the work, relationships and partnerships of Love Barton to continue and, expand the reach, visibility and community integration of the charity
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Network with other key providers and stakeholders in Barton and attend community meetings to represent Love Barton
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Work with the trustees to identify funding streams to sustain the role and projects
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Lead all recruitment, training and management of volunteers including ensuring safeguarding training and DBS certificates are up to date
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Line-manage any sessional staff
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Manage the budgets for each project, evaluating outcomes and supporting the reporting to funders and trustees
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Meet regularly with the BCC leadership team to ensure a close partnership
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Attend regular supervision and commit to personal development
Who we’re looking for
The successful applicant will be
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Passionate about alleviating poverty and seeing people thrive
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A leader, able to inspire and motivate others but also a team player
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Compassionate and empathetic - able to understand the needs of the community
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Someone with strong people skills; able to build authentic relationships with community members as well as with funders, church leaders and key service providers
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Able to communicate effectively with people and relate to groups of different ages and backgrounds
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Experienced in managing people, particularly volunteers
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Experienced in serving people in disadvantaged communities (experience focussed in one or more of the following areas: family support, community work, pastoral care, youth work)
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Strong in organisational skills and the ability to self-motivate and manage time effectively
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Committed to self-care and ongoing personal development
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Knowledgeable and experienced in safeguarding and DBS policy and practice
Essential
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There is a genuine occupational requirement for the holder of this post to be a practising Christian.
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Right to work in the UK
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The post requires an enhanced DBS check
Closing date: Friday 4th October 12pm
Interviews: Wednesday 9th and Thursday 10th October
Open to a mid December or beginning of January (2025) start.
The client requests no contact from agencies or media sales.
We are seeking an outstanding individual to lead the development and delivery of business, commercial and enterprise activities within the South West Heritage Trust.
You will be a person with an excellent record of achievement at senior level within a charity or cultural organisation, and with an ability to build funding and other partnerships, motivate teams and manage complex projects. Working closely with the CEO and the Leadership Team, you will have a key role in fostering a fundraising culture that can ensure the Trust’s long-term ambitions and sustainability.
The Trust was created in 2014 as an independent charity to preserve and promote the heritage of Somerset and Devon. We work with many partners, including the principal local authorities of the two counties, to deliver wide-ranging heritage services. We reach thousands of people every year and in 2023 became a National Portfolio Organisation of Arts Council England.
The Trust runs the widely-praised Museum of Somerset in Taunton and Somerset Rural Life Museum in Glastonbury. Our Archive and Local Studies Services have centres in Taunton, Exeter and Barnstaple where we care for more than 10 million archives dating from the 8th century to the present day. Our Historic Environment Service supports local authorities, partners and the public by offering planning-related advice and information on Somerset’s archaeology and built heritage. It also looks after 450 acres of heritage landscapes. We provide learning opportunities for people of all ages. This newly-created role provides an outstanding opportunity to help the Trust realise its full potential as a charity that makes a difference − improving life chances, building prosperity and creating a better future for individuals and communities.
Closing date: 5.00 pm Tuesday 1 October
Interview date: Thursday 10 October
The client requests no contact from agencies or media sales.
Community Activities Coordinator
Salary: Circa £25,965 per annum, pro rata
Hours: 30 Hours per week
Reporting to: Project Manager
Location: Barrow In Furness
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
The Communities Activities Coordinator will work closely with the Furness For You partnership, its participants and volunteers. In this role you will be responsible for organising and creating a varied activities programme, from organising creative activities to group events to completing one to one support with specific activities, all of which will promote independence, resilience, choice and dignity for our participants, enabling participants to develop valuable personal and work-based skills and gain confidence to enable them to achieve their goals. The Community Activities Officer will also deliver an introduction to activities, will ensure all activities are completed in a safe manner and will provide support for the development of soft skills, helping participants to progress during their time on the Furness For You Programme.
Skills and Experience Requirements
- Excellent communication and interpersonal skills
- IAG Level 2 or equivalent
- Knowledge of the local voluntary and community sector and experience of working with people who have multiple barriers
- Ability to work on own initiative and self-manage work load whilst being a team player and recognising the importance of partnership working
- Have previous experience of running activity-based sessions
- Have previous experience of tracking improvements using Action Plans/STAR Outcomes or similar
- Ability to motivate people who lack confidence
- Customer care skills, caring and empathetic
- Experience of data collection and collation, including writing reports and case studies
- Strong communication skills, both written and verbal
- Ability to work as part of a team and individually
- Flexibility and be able to adapt to the needs of participants
- Previous experience in a similar role
- Experience of following safe lone working practice guidelines
- Knowledge & Experience of writing and completing risk assessments
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service
Closing date: Midnight on Monday 30th September 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home:
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We reserve the right to close this advert at any time.
No agencies please.