Supporter Services Officer Jobs
The Directoe of Fundraising and Communiations will play a pivotal role in the delivery of the Foundation’s 2023 – 2026 Ready for Business organisational strategy and our ambition to reach one million women entrepreneurs by 2030, significantly scaling income generation and building the Foundation’s profile. The postholder will be a member of the Foundation’s Senior Leadership Team (SLT), along with the CEO, COO, Director of Programmes and Impact, and Finance Director.
We are seeking an individual who will excel at bringing creative and ambitious growth plans to life and has strong leadership and communications skills. The Director of Fundraising and Communications will have significant multi-income stream experience and will lead the development of a new income generation strategy to drive fundraising activities across philanthropic donors, corporates, family offices, foundations and institutional funding, maximising ROI and creating a sustainable organisation. You will continue to build the profile of the Foundation with key audiences, managing the Foundation’s brand and reputation and positioning the organisation as global experts in women’s entrepreneurship.
Benefits
- A fantastic package of 28 days of annual leave (which excludes bank holidaysbut includes three days to be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’sindividual perspective and voice and all team members are able to contribute to our strategic planning.
- Professional development, with career growth built into each staff member’sannual plan and a wide range of skills-building and learning opportunities provided.
Our values
- Women entrepreneurs at our heart: Without women entrepreneurs we wouldn’t exist, so it is vital we put their experiences, perspectives and passions at the heart of what we do and how we do it.
- Feminist first: We proudly follow feminist leadership principles, building an inclusive environment where everyone feels they belong.
- Great to work with: We care. We are experts. We always seek to deliver high-quality work and results. We are positive and professional, and always operate with integrity.
- Dynamic and entrepreneurial: The essence of entrepreneurship is creativity and innovation. We harness this spirit of courage, embracing opportunities and making bold moves to achieve our mission.
- Powered by knowledge: We seek data to understand and share. We nurture a culture of enquiry and positive challenge. We look outward and encourage dialogue and exchange
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
People are suffering. People are dying. All because of a lack of knowledge about our guts.
Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.
Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need.
Overall Purpose of the Head of Research
- To lead the delivery of the charity’s strategic research aims including managing and further developing Guts UK’s grants programme, managing our small research team, working with research partners and networks to raise awareness of our work and outcomes, further develop impact, and continue to develop and embed patient and public involvement (PPI) in our research.
- To drive new initiatives and develop and deliver tactical plans for the Research team which meet our strategic objectives.
- As a member of the charity’s senior leadership team, to contribute to the leadership, planning and delivery of strategic initiatives and the wider development of the charity.
Who we’re looking for?
As a small but growing national charity, we punch above our weight including our research programme where we invest directly and in partnership with other organisations. We are looking for an experienced healthcare research manager who is looking to take their next career step including a move to senior leadership role. With the support of our CEO, SLT, and the Board Research Strategy Committee, you will take ownership of this portfolio, further develop and successfully delivery research strategy, and develop our research investment and impact.
We currently have a small Research team, so while this role requires strategic thinking and leadership, similar to charities of our size you will need to be someone who relishes multi-tasking and isn’t afraid to roll their sleeves up to things done. In the long term we are targeting significant growth in our research portfolio, and therefore our team, and so the role will develop and evolve.
So, if you know the medical research landscape, are experienced in research grants management, enjoy working with others and building professional partnerships, have a passion for patient voices and don’t mind getting stuck in – this role could be just what you’re looking for.
Location
We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an ambitious and dynamic fundraiser looking for your next role? We are looking for an experienced fundraiser to join our team, reporting to the Head of Marketing, to help increase and diversify income for The Nightingale Cancer Support Centre to support people coming to terms with a cancer diagnosis.
Focusing on building new relationships and developing high-level, multi-year partnerships, the role holder will be responsible for corporate fundraising, managing all income streams, regular donations, bucket collections, one off donations and funds generated from third party engagement. If you are keen to make a difference and help us grow this income stream to support our plans, we would love to hear from you!
Key responsibilities:
- Taking the lead to develop relationships with existing and new prospects with a view to growing the charity’s income
- Understanding the motivations that encourage companies to give and to be confident in researching and identifying companies
- Managing all income streams, regular donations, bucket collections, one off donations and funds generated from third party engagement
- Communicating and networking with the aim to deliver presentations and proposals that tell our story
- Working alongside the Head of Marketing to create fundraising products and tools to help support our partners
- Assisting with all levels of corporate administration, thank you letters, certificates, project reports, updating information via the database, website and social media etc.
Essential requirements include:
Proven track record in delivering income targets of £100k and upwards
Ability to research, compile and manage corporate prospects
- Ability to communicate both verbally and written with a range of audiences
- Ability to develop high quality, coherent and thorough fundraising proposals and pitches
- Good attention to detail
- Strong analytical skills
- Excellent interpersonal and communication skills
- Competence in the use of IT tools including Word, Excel, and PowerPoint
- Able to work independently, applying own initiative
- Able to be flexible and adaptable (attending networking events and meetings as necessary)
- A full clean driving licence and use of vehicle.
Benefits:
- Enjoy 25 days of annual leave in addition to bank holidays
- Embrace a relaxed work environment with a casual dress code
- Access to our company pension scheme for long-term financial security.
The Nightingale Cancer Support Centre are an equal opportunities employer. We welcome applications from appropriately qualified people from all sections of the community.
Successful candidates will be subject to an enhanced DBS check and references will be required.
The client requests no contact from agencies or media sales.
**Exciting Interim Opportunity: Advice Service Manager**
On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.
About the Role:
As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need. With an immediate start required, this role is critical in ensuring continuity and stability in the advice service during this transition period.
Key Responsibilities:
- Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.
- Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.
- Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.
- Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.
- Contribute to the organisation’s ongoing review of advice service structure, with a focus on long-term sustainability.
Candidate Profile:
- Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.
- Excellent communication skills, with the ability to work effectively at all levels of the organisation.
- Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.
- A proactive problem-solver who thrives in a busy and evolving environment.
What’s On Offer:
- Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).
- 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).
- 5% employer pension contribution.
- 25 days holiday + 8 public holidays.
- Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.
- Free parking and access to an employee perks and assistance programme.
If you are an experienced advice service professional looking for a rewarding interim opportunity, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe in the power of social enterprise to create meaningful and scalable social change in disadvantaged communities, across the Middle East and North Africa (MENA)? Are you looking to be involved with and help grow a movement that is backing sustainable social change across the Arab region?
ABOUT ALFANAR
Launched in 2004, Alfanar is the Arab region’s oldest venture philanthropy organisation. We are a UK-based charity with operations in Cairo, Beirut and Amman and affiliates in the US and the Netherlands. We aim to transform lives in disadvantaged communities across the Arab world by strengthening ambitious social enterprises responding to pressing needs, especially around children’s education, youth employment and women’s economic empowerment. Alfanar provides grants, repayable grants and impact investment (through a soon to be launched sister impact fund) and technical assistance to social enterprises, enabling them to scale their impact in disadvantaged communities, while increasing the sales of goods and services to achieve greater financial sustainability. Alfanar’s highly engaged venture philanthropy approach applies the principles of private sector investment to charitable giving, delivering social returns that are sustainable, scalable, and game changing. For more information about Alfanar’s venture philanthropy work, see our 2021 Annual Report and our website.
Scope of the Job
The Finance Officer at Alfanar will play a crucial role in delivering an effective and efficient finance function across the organization's group structure. Reporting to the Head of Finance, the Finance Officer will be supporting various financial tasks, including budgeting, forecasting, financial reporting, cash and reserves management, accounting processes, and financial risk mitigation. The role requires a focus on continuous improvement, problem-solving, and development to ensure high-performance standards and exceptional finance services for Alfanar's teams.
Reports to: Head of Finance
Main Responsibilities
· Manage all receivables and payables following agreed processes and ensure timely payment.
· Prepare monthly payroll and set up salary payments
· Reconcile bank accounts on a monthly basis
· Producing Monthly Management Accounts with the help of the finance system and Excel templates.
· Review donor reports prepared by the country office for accuracy and cost allocation
· Claim gift aid on a regular basis
· Support organisation budget and proposal budget process.
· Support organisational audit process.
· Any other duties as agreed by the Head of Finance.
Financial accounting
· Be an integral part of ensuring effective and efficient financial control environment across Alfanar’s group structure
· Operate key financial controls including balance sheet schedules, intercompany and income reconciliations
· Support the continuing develop of effective financial management procedures, increasing automation and efficiency
· Ensure accurate and complete records for restricted funds
· Active involvement in payroll to ensure an accurate and up to date payroll
· Manage the payments process using Xero financial software ,review and set up payments at the bank
· Support Head of Finance in developing and implementing Finance processes across the Alfanar group.
· Ensure Alfanar is up to date and compliant with its statutory duties relating to Payroll, Pensions, VAT , Corporation Tax and other statutory submissions.
Reporting
● Support Head of Finance with the preparation of annual accounts in line with financial reporting standards, including consolidation of future group entities, ready for Audit.
● Support Head of Finance during organisation’s external audit
● Liaise with external accountants, including on all filing requirements
● Prepare financial information for the trustees annual report and liaise with the communications function on presentation
Financial management reporting and finance business partnering
● Support budgeting and reforecasting process led by Head of Finance. Ensure relevant team members receive guidance notes and documentation in relation to the budget and forecast processes and templates
● Manage the month end close procedure, including preparing journals to record the required accruals and fund transfers
● Prepare, review and analyse management accounts, seek variance explanations, prepare commentary and summaries based on budget holder responses, and ensure management understand any required actions.
● Continue to develop monthly management reports and budget Vs actual reports for budget holders.
● Work with the fundraising team to ensure that income data flows are documented, and finance and fundraising metrics are clearly defined and accurately calculated and reported
Tax, cash, risk and reserves management and group operations
● Working with the Head of Finance, manage, review and improve Alfanar’s (online) banking arrangements and relationships, across the group structure
● Prepare monthly cash flow forecasts and requirements and ensure appropriate cash management and transfers across the group structure.
● Should it be required, support with Alfanar’s registration for VAT, set up and operate the required changes to the accounting systems, and prepare and file VAT returns, including other entities within the VAT group
Qualifications & Experience
Essential
● Experience of supporting in accounting, payments, transaction processing, financial reporting, tax, and cash management with international operations ideally in a growing group.
● Experience of automating financial processes and developing reporting functionality from accounting systems
● Knowledge and experience of using Xero or other cloud-based accounting software.
● Experience of providing financial management support/business partnering to managers/budget holders, who may not have a financial background.
● Qualified affiliate accountant or working towards a qualification (UK ACA, CIMA, ACCA ,AAT or equivalent)
● Knowledge of data protection legislation, risk management and other governance regulations including confidentiality.
Desired
● Bachelor or Master's degree in accounting or finance.
● Experience in Finance Function in a not-for-profit setting, whether gained in a paid or voluntary capacity
Experience of working with high volume payment processing supplier systems and integrating the associated data flows into internal databases
● Knowledge of UK requirements for accounting for restricted funds
● Interest in social enterprise development and impact investment
● Willingness to travel to the MENA region, if needed
Skills & Abilities
● Excellent policy and process development skills
● Clear thinking and excellent logic skills, able to unpick and simplify complexity
● Self-motivated and self-organised, with good problem-solving skills
● Able to work flexibly as part of a team
● Able to contribute from a Finance perspective in a multi-disciplinary team
● Able to work and produce deliverables in a timely manner, and to manage priorities, communicating timeline changes clearly to line manager and team
● Flexibility and adaptability in your attitude and approach to work, with a willingness to ‘get involved’ and support the team with whatever might arise, working towards a common objective
● Excellent and clear communicator in English, face to face, in writing and over the telephone/ Zoom
Self-confident and able to take initiative but also to work effectively within a formal governance structure
Personal qualities
● Honesty, reliability, attention to detail
● Excellent interpersonal skills
● Exemplary organisational and time management skills
● Ability to present information concisely and effectively, both verbally and in writing
● Ability to work on your own initiative and in shifting environments
● Passionate about organisational mission and values
SUCCESS FACTORS
The successful candidate will be capable of multitasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence. S/he will be committed to empowering and strengthening high impact, sustainable social enterprises in the Arab world. An ability to work independently and prioritize different deliverables with strict deadlines is going to be paramount in making a success of this opportunity. Working with a diverse team across different locations will mean an ability to work effectively online with people in multiple time zones is a must. This is an exciting opportunity to join a committed and growing team at a pivotal point in our growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an exceptional candidate who is committed to help Arty-Folks flourish within both the mental health and creative sector in Coventry and Warwickshire. You will hold fast to all that is unique and special about Arty-Folks.
Our new CEO will build the team and organisational structure that will take Arty-Folks forward as we transition from our current CEO and Founder who is retiring in the next 2 years.Since the pandemic, Arty-Folks has more than tripled the number of people we support, and demand for our service that provides immediate access continues to grow. Our new CEO will lead our expansion plans. In preparation, we have strengthened our fundraising securing multi-year grants setting the platform for growth.
The role requires strategic leadership and operational oversight that ensure the charity's growth and ability to handle increasing demand, while maintaining the high quality of its services. It is essential that as the head of a small team our CEO is closely connected to our day-to-day operations whilst maintaining a strategic viewpoint that drives innovation, co-production, fundraising, and collaborations.
Essential Knowledge and Skills:
- Committed and passionate about mental health, the visual arts, and putting people first.
- Leadership experience & team mgt.
- Ability to create plans, budget and manage financial controls
- Demonstrable success in fundraising.
- Experience of working in a similar sector.
- Strong knowledge of the Coventry / Warwickshire area.
Responsibilities
Strategy
- Working with the Board to articulate a clear and compelling vision for growth with realistic and measurable goals for scaling our program and social impact.
- Communicating effectively between the Board of Trustees and our team, and ensuring daily activities align with the organisation's strategic plan and KPI’s.
- Working with the Board of Trustees to mitigate organisational risks and enable decisions that will protect against major business disruption
- Ensuring business plans progress efficiently ensuring required resources are available.
- Developing effective collaborations with VCSE organisations, the NHS, Public Health and community partners to provide our members access to a wide range of services.
Stability
- Overseeing the development and optimisation of the organisation's infrastructure, including technology, facilities, and human resources, to support increased capacity.
- Overseeing the robust financial management of our finances to ensure long-term sustainability, compliance, and efficiency.
- Developing and executing a comprehensive fundraising strategy that builds and nurtures strong relationships with existing and prospective funders.
- Building capacity by recruiting top talents as Trustees, staff or volunteers, offer training and support to equip them with the skills needed and to develop their leadership skills.
- Supporting our staff team with professional development, good working conditions, supportive management, and regular performance appraisals.
Scalability
- Ensuring evidence-based systems for monitoring and evaluating the impact of our service are implemented, using service user data and feedback to make informed decisions and adjustments.
- Writing high quality impact reports that are comprehensive, transparent, and well-structured to effectively communicate outcomes and social return on investment.
You will be supported by and work alongside our Artistic Director who will be stepping down from her current CEO role.
Annual Holiday - 29 days including statutory holidays (pro rata)
Probationary Period - 6 months
Rate of pay - £40,000 per annum pro rata (£24,000 for 3 days/wk)
The company has a pension scheme with NEST.
CEO reports to Arty-Folks Board of Trustees
Employment terms
Employment with Arty-Folks will be subject to the following checks prior to a start date:
- A satisfactory police record check to include an enhanced Disclosure and Barring Service (DBS) check
- Receipt of satisfactory references
- Proof of eligibility to work in the UK
How to Apply
It is requested that you include a covering letter with your CV demonstrating how you meet the essential skills and experience.We will conduct a rolling interview process so candidates are encouraged to apply as soon as possible.
Please read our full recruitment pack on our website.
We exist to inspire people recovering from mental health problems to realise their full potential and lead fulfilling lives through the visual arts
The client requests no contact from agencies or media sales.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Chief Executive Officer (CEO) - Maternity Cover (12 Months Fixed-Term)
Organisation:Lisieux Trust
Salary: £60,000 - £70,000 (depending on experience)
Location: Birmingham
Vetting: Enhanced DBS required
Lisieux Trust is seeking an inspiring and driven Chief Executive Officer (CEO) to join us for a 12-month maternity cover. If you're a strategic leader with a passion for improving the lives of individuals with learning disabilities and autism, this is a unique opportunity to make a meaningful impact in a dynamic charity setting.
About Lisieux Trust
Lisieux Trust is a registered charity learning disability based in Birmingham, dedicated to enriching the lives of learning disabled adults and adults on the autism spectrum. Although our services predominantly include residential and supported living care and accommodation, we provide so much more than a home for our people.
We champion the idea of people with learning disabilities living meaningful lives, so we do everything we can to help them claim their future and independence. With 11 homes situated across Northeast Birmingham, we encourage the people we support to create lives, full of the things that they love and enjoy.
About You
Essential Criteria:
- You are an experienced Chief Executive with a passion for leading charitable organisations and driving social impact, ideally with prior knowledge of the social care sector and/or supported living services.
- Strong financial acumen, including experience in budget management and financial forecasting.
- Excellent interpersonal and communication skills, with the ability to engage at all levels, both internally and externally.
- Demonstrable experience in managing change, coaching, and developing teams.
- Empathy and understanding, with a personal commitment to improving the lives of people with disabilities.
Desirable:
- Experience in property and estates management.
- Knowledge of CQC standards, the Care Act 2014, and Health & Safety at Work Act 1974.
Why Join Lisieux Trust?
This is a unique opportunity for the Chief Executive to lead an organisation with a strong, values-led ethos. You'll have the chance to shape its strategic direction and have a lasting impact on both the organisation and the lives of the individuals we support. We offer a supportive environment where innovation and personal growth are valued, with flexibility around working hours and hybrid working options.
How to Apply?
If you're a values-based leader ready to take on a fulfilling and impactful role, we want to hear from you. Please contact our retained consultant Will Worthington for further information on 07884 696 980.
Deadline for applications: Interested candidates are invited to submit their CV and a supporting statement which includes their relevant experience and why they are interested in this role by 9am on Monday 21st October.
Lisieux Trust is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
University of Oxford Development and Alumni Engagement
Project Officer – Social Sciences
University of Oxford Development and Alumni Engagement is seeking a Project Officer to join its Social Sciences Development team. This opportunity comes at an exciting time as we are expanding the team in response to increased donor interest in the world-leading research and teaching being undertaken across the Social Sciences at Oxford.
About the role:
In this role you will help identify potential donors to our academic research projects on pressing issues such as climate change, early years education and social inequality. A team player, you will have outstanding written communication and work alongside the wider team and academics to develop funding proposals, donors reports and briefing documents. You will also work on special projects that come up for the team such as event support and campaign reporting.
- Location: Hayes House, Oxford OX1 3BQ, and University Offices, Oxford OX1 2JD – hybrid working may be an option
- Salary: Grade 6: £32,332 - £38,205 per annum with a possible extension to £41,732 - with an Oxford University Weighting of £1,500 per year (pro rata)
- Contract type: Permanent, full time hours (37.5 hours per week)
To be successful you’ll need:
The successful candidate will be a highly motivated, enthusiastic individual who has meticulous attention to detail and enjoys working on multiple projects at the same time. This is a perfect role for someone who is interested in starting a career in fundraising or marketing, has a willingness to learn and is good at building relationships.
What we offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- To apply for this role please click 'Apply', and complete the online application form for vacancy 175132.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 30 September 2024 can be considered.
Interviews are currently scheduled to take place on 15 October 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply
The client requests no contact from agencies or media sales.
We are now looking for a new CEO for Saffron Sheffield - a dynamic and caring individual with a broad range of skills to develop and support the organisation through its next phase of development.
We are a Sheffield charity which provides free specialist therapy and counselling for women who have suffered abuse and trauma. We are the only free service in Sheffield which offers up to a year of support for those clients with the most complex and severe trauma symptoms. We have a 37-year track record of helping women in Sheffield.
The women we support have often experienced several episodes of trauma over many years, and need time to build trust with their therapist and to safely process what has happened to them so that they can rebuild their lives.
We aim to work with every client at the pace which is right for them and our clients tell us that this approach makes all the difference in enabling them to deal with underlying traumas which have often gone unaddressed for years or decades.
Key details:
Job title: Chief Executive Officer
Hours: 37 hours per week
Pay: £50,000 - £55,000 plus 8% pension contribution
Location: Sheffield / hybrid (average 3 days per week on-site)
As the successful candidate, you will demonstrate:
• Commitment to anti-discriminatory and anti-oppressive practices and women-only services
• Demonstrable experience of leadership at CEO or senior director level at an organisation of comparable scale and complexity
• Experience of operating at Board level and capable of working with and alongside our board of trustees
•
Excellent knowledge of organisational development, with a successful track record of leading income growth
• Proven experience of developing and implementing wide-reaching strategies that successfully deliver objectives
• Collaborative leadership skills with ability to bring the best out of a team and to support individual staff development
• Proven track record of developing and maintaining strategic senior relationships
• An interest in mental health issues and commitment to offering psychotherapy and wellbeing services to women
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Due to the sensitive nature of the charity's work this vacancy is open to females only (exempt under the Equality Act 2010 Schedule 9, Part 1)
If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.
Closing date for applications: 9am Monday, 30th September 2024.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is delighted to be working with Elmore Community Services to recruit its new Chief Executive Officer. Elmore is an Oxford based charity working with people facing multiple and complex needs and helping create sustainable solutions to their challenges in life.
At the heart of its values is the passionate belief that every individual has a right to opportunities and support to fulfil their potential. Its record of work demonstrates that the right interventions can turn lives around by improving clients’ health, safety and well-being in a sustainable way.
The CEO will provide clear strategic direction and managerial leadership across the organisation reporting to the Chair of the Board.
The CEO will be a leader with senior management experience in a public facing organisation, ideally supporting clients with complex needs and working with partners in the NHS and local government.
Job title: Chief Executive Officer
Salary: £60,000 – £65,000 p.a.
Location: Oxford/home working by agreement with the Chair with travel around Oxfordshire and Berkshire and occasionally further afield (i.e. London).
Employment term: Permanent, Full time. Willing to consider job share options for the right candidate.
Hours: Normal office hours are 9am to 5pm Monday to Friday; this role requires some flexibility to meet the needs of the charity, including ability to attend evening meetings where necessary.
How to apply:
If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks via the how to apply button.
For an informal and confidential conversation about the position, please contact Nick with your contact details, and suitable times to chat.
Closing date for applications: 9am, Friday 4th October 2024
Both Elmore Community Services and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CEO Opportunity at Mentell
Due to the exponential growth in service demand and revenue streams, Mentell is seeking to recruit a CEO to oversee the charity's short/medium and long-term objectives – primarily to increase the number of men being served by its activities each week.
The successful candidate will be comfortable working in a small team and possess excellent communication skills to keep the trustee board updated.
Mentell is looking for a proven charity leader with a can-do attitude who wants to work within a dynamic and ever-changing funding landscape with the imagination and willingness to hold the vision for the charity and keep the organisation accountable to its mission.
The role requires the successful candidate to combine providing effective strategic leadership with a willingness to get their hands dirty and engage with various day-to-day tasks. At the heart of the CEO’s role will be overseeing the delivery of all Mentell programmes, including its weekly in-person and online groups and its community activities and awareness raising – all in line with the charity’s strategic aim of increasing the number of men being served; i.e. ‘Bums on Seats’.
About the Role
Experience in a VCSE leadership position is essential. The role offers an excellent opportunity to immerse yourself in a fast-growing organisation with the support and backing of a forward-thinking trustee board. You will ultimately act as the gatekeeper for all new business (bids, tenders, commissioned work) and work with the Head of Projects & Fundraising to identify and build strong ongoing partner relationships. Therefore, the successful candidate must possess the people skills to build strong connections within the existing team and be able to represent the whole charity when presenting our service.
Key Responsibilities
- Ensuring a joined-up approach between communities and programme teams leads to the delivery of a seamless journey for men, from initial awareness of their mental health needs to attendance at a circle, whether online or in-person.
- Develop, implement and continually appraise the plan for ongoing service growth – geographically and through pursuing and building new partnerships.
- Ensure that raising awareness of issues relating to men’s mental health remains a golden thread running through the charity’s entire work and communications, irrespective of whether it results in men accessing Mentell’s services or those of another organisation.
- Work with the Head of Projects & Fundraising and Community Manager to ensure a pipeline of funding from grants, philanthropy, donors and community fundraising.
- Oversee and increase the impact of effective and innovative communications via website, social media and hard-copy promotional materials.
- Take responsibility for all aspects of charity and other statutory compliance.
What We’re Looking For
- Outstanding leadership skills proven within a charitable context.
- Demonstrable ability to develop and establish new organisational processes and frameworks.
- Demonstrable track record in supporting a strategic approach to fundraising, including the production of grant applications, personal/community fundraising and building effective relationships with key funders.
- A clear understanding of and passion for raising awareness of the needs of male mental health services, including lived experience of its challenges.
- Ability to work with and facilitate the work of trustees, staff and a wide range of volunteers.
Salary and terms
- 25 hours per week, spread over four days
- Salary (pro rata) - £47,000 to £52,000 per annum.
- Based primarily in our central Stockport office.
Application Process
To Apply - Download the Recruitment Pack attached to this advertisement.
- Please provide a CV (no more than 3 sides A4) together with a supporting statement (also no more than 3 sides of A4).
- Your supporting statement should include details of why you wish to apply for the post & how you would make a difference to Mentell. It is important that you address the items on the person specification (page 8), giving examples of experience or skills wherever possible.
- Send your application (CV/Statement/Monitoring Form) by 9.00 am on Monday 7th October 2024
If you would like to discuss any aspect of this post, you can book a conversation with our Interim CEO Nick Moore - Nick will only be available from Monday 30th September.
Interviews will be held in central Stockport on 16th/17th October 2024.
Join Mentell and contribute to a significant cause at an exciting time of growth and development in our men’s mental health charity.
Please provide a CV (no more than 3 sides A4) together with a supporting statement (also no more than 3 sides of A4).
Your supporting statement should include details of why you wish to apply for the post & how you would make a difference to Mentell. It is important that you address the items on the person specification (page 8), giving examples of experience or skills wherever possible.
Send your application (CV/Statement/Monitoring Form) by 9.00 am on Monday 7th October 2024
If you would like to discuss any aspect of this post, you can book a conversation with our Interim CEO Nick Moore via the details in the recruitment pack - Nick will only be available from Monday 30th September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
We’re looking for a Community Connections officer to manage our new ‘Community Connections’ project.
Position: Community Connections Officer
Type: Full time, 35 hours per week
Contract: Fixed-term project up to March 2026
Location: This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.
Salary: Starting from £32,301 per annum plus excellent benefits specifically Car allowance and Home working allowance
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic, experienced individual with experience in project management who also loves working directly with the people we support. The ability to communicate to a wide range of audiences and deliver the project objectives will be essential for this role.
This is a ‘time-limited’ ‘test and learn’ externally funded project. The ‘Community Connections project’ – will help people living with and affected by MS to navigate support services ensuring that they have access to the support they require, at the time of their choice, and is delivered in a way that best suits their individual needs.
This is a fixed-term project until March 2026.This is a full time role comprising of 35 hours per week.
This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.
Working closely with people affected by MS, Key external partners, our funder Wales and West Utilities, the Service and Support Team, the Cymru Director, and the wider MS Society teams. You will be outcome-focused and deliver tangible results. You will need to forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in the project area.
This role can be based anywhere in Wales but there will be an expectation of travel throughout Wales and the project area (Wales, Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire), the ability to speak Welsh is desirable.
Closing date for applications: 9.00 am on 7th October 2024
Anticipated interview date: Week commencing 14th October 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS