Supporter Services Officer Jobs

Digital Empowerment Officer (Community Engagement) 

Home Based covering a patch around Midlands

£28,718 to £31,909 per annum plus Excellent Benefits

Can you help to empower communities by championing the difference that digital inclusion can make? 

Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team.  As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.

This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills.  Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.

The Digital Empowerment Officer will be responsible for supporting communities around the Midlands including Matlock, Ashbourne, Leicester, North Warwickshire and outskirts of Birmingham.  Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.

What you can expect from the role 

• Working with communities to promote the use of our client's digital services and customer portals.
• Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
• Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
• Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
• Playing a pivotal role in the testing and piloting of digital and Internet ready products.

What they are looking for in you 

• A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
• You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
• Experience of working in a customer engagement, community or voluntary environment would be preferred.
• A patient and empathetic approach.
• Proven ability to actively identify new ways to engage successfully with customers and communities. 
• Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.
• The successful applicant will also need to be able to drive and have access to a vehicle.  Whilst part of the role will be home-based you will be expected to regularly travel to the communities around the Derbyshire Dales, Leicester and the outskirts of Birmingham.

Some of their great benefits include:

• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave   
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts        
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more      
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)       
• Learning and Development opportunities 
• Salary sacrifice electric vehicle scheme and cycle to work scheme 
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!

We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.

This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.

As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.

To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.

Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Equal Opportunities Employer

Positive      Collaborative      Ambitious

The deputy service manager will contribute to the management of the IDVA and community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support. Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services.  As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Use of a car essential to the role.

Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.

The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.

The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.

Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 34 days, plus 5 public holidays

• Financial contribution to relocation

• Membership of the S&LAS Pension Scheme with generous employer contributions

• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies 

• Staff discount scheme for local and national goods and services

• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel

• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme 

• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters

Further information and informal enquiries may be directed to Veryan Vere Hodge, Senior Development Manager, Trusts and Foundations.

Hybrid or remote working will be considered for the right candidate.’

Applications are particularly welcome from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy.  We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network. 

This role is not eligible for visa sponsorship.  Information on other visa options is available on the website or by contacting our HR Immigration Team.

Closing Date: 27 September 2024. 

We encourage applicants to apply online however if you are unable to do this, please call for an application pack.

Please quote ref: AD2735NK.

The University of St Andrews is a charity registered in Scotland (No SC013532).

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities. As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies toprotect women’s and girl’s rights.

Fundraising Officer

£28,000 – £30,000

Full-time 36 hours per week

(Mileage to be paid at 45p per mile)

Full time annual leave entitlement is 28 days

Are you enthusiastic, highly motivated and organised? Would you like the opportunity to work in a busy Fundraising and Engagement Team?

We are looking to recruit a dynamic and creative Fundraising Officer to build on the development and growth of income through local communities across Surrey. Using your fundraising experience and knowledge, you will research, approach and secure new partnerships as well as manage existing relationships, to drive unrestricted income for the charity. You will build on our existing Community Fundraising programme to maximise income and engagement.

Sensory Services by Sight for Surrey is a county-wide charity supporting people of all ages who are Deaf, hard of hearing, blind, partially sighted, and deafblind. We have been supporting Surrey residents for over 100 years. Our main office base is in Fetcham, near Leatherhead, and our team of staff and volunteers work out in the community across the county.

The post holder will have excellent communication and organisational skills and be able to prioritise effectively and manage a busy and varied workload. This is an exciting opportunity to join a highly motivated and ambitious team, and to play an integral role in growing fundraising activity across Surrey.

Job Purpose:

The post holder must have a minimum of two years fundraising experience and use their initiative, personal presence and drive to support all fundraising activity to achieve a substantial increase in unrestricted income.

Principle Accountabilities:

· Research, identify, approach and secure new partnership opportunities

· Provide excellent account management to new and existing partners in order to meet key fundraising and engagement objectives

· Work collaboratively to generate income from partners through creative fundraising initiatives

· Represent the charity at local functions and give presentations when required

· Create engaging assets for applications and pitch presentations

· Support individuals and organisations fundraising for the charity

· Maintain accurate and up to date record keeping of written and oral communication with supporters.

· Ensure all fundraising income is entered onto the database in a timely manner

· Attend occasional evening and weekend events

· To comply with best practice and legal requirements including data protection and charity fundraising.

· Be proactive in keeping up to date with developments affecting your work.

· Carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the post.

· Support diversity and equality of opportunity in the workplace.

Work Context:

The post holder will be highly motivated and organised to research, identify and build new and existing relationships with local businesses and community organisations in order to increase unrestricted income and engagement for the charity.

Sensory Services by Sight for Surrey constantly needs to reassess its priorities in line with a changing funding environment and the needs identified by its members and service users. These factors are crucial to the charity’s survival and need careful attention. In order for the charity to successfully manage these pressures there is a need for all staff to be flexible and work wherever their core skills are needed most.  No-one will be asked to carry out work for which they are not properly trained.

COMPETENCIES REQUIRED

Strategic Management/Operational Service Planning/Forward Planning

Understanding the overall aims and objectives of the team and how these contribute to Sensory Services by Sight for Surrey’s strategic plan. Planning their work to meet agreed targets, standards, and service user needs. Working within agreed procedures to achieve team and personal objectives. Thinking ahead and identifying where and how their work impacts on the work of the team. The ability to support multiple fundraising initiatives. Develops innovative approaches to fundraising strategy to increase income streams.

Inspiration

Working with other members of Sensory Services by Sight for Surrey, in an imaginative and effective way, to develop partnerships and increase income. Value and support volunteers to support the fundraising strategy.

Making Things Happen

Establish plans, organise and prioritise self and volunteers. Planning resources effectively. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Able to liaise within the charity and externally with other groups, volunteers and service users.

Communication

Communicating with all people in a positive, accessible, timely and clear manner.  Listening actively, demonstrating their understanding of communications they receive and responding to them appropriately. Listening to the other person’s point of view.

Developing Others

Sharing their knowledge and skills with others. Supporting others in their development and contributing positively to team development.

Managing Change/Embracing Change

Seeking ways to continuously improve their own performance. Suggesting where improvements in service could be made. Is open to new ways of doing things.  Adapting positively to changes and feeding back the impact of changes to their manager, where appropriate.

Personal Impact

Presenting themselves effectively. Striving to develop the competencies they require to do their job. Acting with integrity and in line with the principles of equal opportunities. Respecting the opinion and expertise of others.

Customer Focus

Building good professional relationships with organisations and supporters.  Endeavouring to understand what the supporter wants and being responsive to their needs. Responds positively to all feedback.

Use of Technology and Management of Remote Teams

Using relevant technology proactively and effectively to do their job and, wherever possible, to deliver initiatives.

PERSON SPECIFICATION

KNOWLEDGE/SKILLS/QUALIFICATIONS

· Minimum two years fundraising experience

· Confident verbal communicator – over the phone and face to face

· Excellent research skills

· Strong relationship management skills

· Strong communication skills including an ability to produce proposals and reports and to make presentations to a variety of audiences

· Strong MS 365 knowledge and data management skills

· Ability to take a hands-on approach

· Ability to travel across the county with events/fundraising materials

Physical Requirements/Effort:

Ability to travel around the county with fundraising materials and equipment.

Working Environment:

Office based in Fetcham with possible 1-2 days a week working from home/meetings in the local area. Some evening and weekend work for which notice will be given.

Full time annual leave entitlement is 28 days per annum plus bank holidays.

Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6% using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and an eye test every two years with a contribution towards work related glasses.

For further details of the role please see the job description. A Disclosure and Barring Service will be required which we will arrange.

Closing date: 30th September 2024

Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.

Health Poverty Action (HPA) acts in solidarity with poor and marginalised communities in their struggle for health and social justice, recognising these injustices are often rooted in colonialism and imperialism (both historical and ongoing) and have strong racial and gender dimensions.

We develop and implement locally rooted and culturally appropriate solutions to improve health for communities in 10 countries across Central America, Asia and Africa. Alongside these global programmes, we campaign to change the unjust policies and practices that push people into poverty and destroy their health and tackle the powerful vested interests that sustain them.

As Partnership Officer, you will be the critical driver of growing our partnerships fundraising and ensuring that more people worldwide are able to realise their right to health. 

• Job purpose: To help grow unrestricted income for Health Poverty Action through community and corporate partnerships. 
• Location: Home-based, within commuting distance to London for events and meetings. 
• Salary: £26,095 rising in length of service increments to £29,832. 
• Responsible to: Head of Fundraising 
• Annual leave: 25 days per year, plus the time between Christmas and New Year, plus bank holidays.

How to apply: Download and complete the application form available on our website.

This helps ensure fairness and consistency and is also a demonstration of your interest in the role; therefore, we will only consider those applications who use the application form. 

Closing date: Wednesday, 2 October 2024 at 11:59 PM BST 

Interview dates: Monday, 14 October and Tuesday, 15 October 2024 

Your key responsibilities will be flexible. You’ll manage your workload and set objectives, priorities and deadlines with the Head of Fundraising. Your work will include: 

• Partnerships Fundraising: You’ll lead and grow our partnerships fundraising portfolio by nurturing existing relationships and identifying new prospective partnerships. You will prepare proposals, pitches, and reports based on key funding needs, and implement stewardship plans to retain support, maximising partnership value. 

• Community Fundraising: You’ll manage community-based fundraising efforts, including coordinating with other organisations. Develop new community fundraising initiatives and engage volunteers, working to maintain an established network of volunteers which support community fundraising activities.

• Events Fundraising: You will manage our fundraising events, including the London Marathon. This will include recruitment, resourcing, relationship-building and supporting our event participants in their fundraising efforts. We are also excited for you to develop and oversee other innovative and profitable one-off events. 

• Fundraising Management: You will monitor and report on fundraising activities, manage relevant website pages, and ensure effective administration and record-keeping. You’ll need to stay abreast of industry trends and react accordingly to maximize opportunities. 

• What else? We encourage you to be aware of all of Health Poverty Action’s work and any key developments which may affect it. When representing Health Poverty Action, you should communicate our work in a professional and passionate way. 

At Health Poverty Action we celebrate diversity and promote equality and inclusion amongst all our staff and everyone we work with. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We are particularly keen to hear from ethnic minority candidates.  

We have an exciting opportunity for a Digital Communications Officer to join the New Era team in Staffordshire, working 22.5hrs per week.

The Digital Communications Officer will work alongside our Education, Training & Awareness Team to create & publish content on our online platforms to raise awareness of domestic abuse & it's impact and our services for victims & perpetrators.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Stafford, but may need to travel on occasion. We will consider hybrid working after completion of satisfactory probation period.

As a Digital Communications Officer you will be:

• managing our social media platforms
• ensuring our website is up to date and reviewing analytics
• assisting with the delivery of the local Communications Strategy

You will need:

• digital media skills
• a good understanding of domestic abuse
• good written communication skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Salary: £34,085 per annum (plus £5,023.71 London Weighting if applicable)

Location: Old Street, London or hybrid

Contract: Permanent

Hours 37.5 per week

Closing date:  Tuesday 8th October at 11:30pm

Do you want to use your social media expertise to engage audiences across a range of social media channels? Are you passionate about delivering high quality content to tackle the housing emergency?

Then join Shelter as a Social Media Officer and help champion Shelter’s brand in the fight for home.

About the role

This is an amazing opportunity to share ownership of the content on all Shelter’s branded social media. Whether it’s providing social media planning, delivery or guidance, we’ll look to you to create eye-catching content that delivers Shelter’s message to a range of audiences.

Representing the team to project groups, you’ll advise on best practice, and gain insight through analytics to ensure that our content remains relevant, engaging, authentic and accessible.

Creative and responsive, we’ll rely on you to maintain Shelter’s social media presence with day-to-day and reactive content, as well as support the moderation  of our social media community, and liaise with key internal and external stakeholders on the issues that matter.

About you

Confident managing social media channels, you can effectively engage with key audiences to maintain a user-centred presence and champion the brand.

You’re comfortable managing competing priorities and are proactive in your approach. An excellent communicator, you’re as comfortable communicating your findings to stakeholders as you are representing the Social Media Team across Shelter’s directorates.

Above all, you are passionate about using your creativity to bring an end to the housing crisis.

Benefits

We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Social Media Team is part of the Comms and Content sub-directorate and works closely with numerous teams across Shelter to manage organic social media output across comms, fundraising, retail and services.

Using evidence-based data and audience insight to shape our message, we create engaging and authentic content to engage as wide an audience as possible in our fight for home.

About Shelter

A home is a fundamental human need. Yet millions of people across the country struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, and across society, and leading the way to a safe home. We need ambitious, motivated individuals who are passionate about our cause to join us at this exciting time.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV, and responses to points 1-4 of the ‘Person specification’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format to ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Calling all passionate and dymanic PR professionals, come and join our supportive and friendly team to have the opportunity to have a big impact with the hundreds of charities Cranfield Trust supports every year.

In this role you will have the opportunity to create compelling content, news releases, thought pieces and features for the media, Trust’s website and social media to raise brand awarenss and drive enagement.

You will lead on reviewing data and generating insight from across our services and conversations with charities to create content for reports, media stories and social media. You will also create PR opportunities with our Regional Managers and the amazing charities we support across the country.

You will be creative in your ideas, have a ‘can do’ approach and be very good at working on your own initiative to deliver agreed plans. You’ll be happy to pick up the phone or to meet people both in person and online to explore ideas and build relationships.

Working with the Head of Communications, and alongside our Senior Marketing and Communications Officer you will have the opportunity to help shape our communications plans, priorities and the way we work in our team.

As well as working in a caring and considerate team, you will also benefit from: 

• Annual leave entitlement of 33 days inclusive of Bank/Public Holidays, rising to additional 5 days (pro rata) Christmas leave entitlement after five years of service
• Auto enrolment pension scheme with option to elect personal scheme contributions
• Opportunity for hybrid and flexible working
• Employment Assistance Programme through ‘Health Assured’ offering 24/7 telephone support and access to face to face services such as counselling
• ‘Bright Exchange’ marketplace for discounted goods and services

For the job decription, person spec and full details about the role, please see the recruitment pack below. You'll also find contact details in the pack if you have any questions. 

If you’re passionate about supporting local communities to make a difference and building strong relationships with major donors, this a brilliant opportunity to make a real impact.

At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. As one of the fastest-growing community foundations in the UK, we connect philanthropists, donors and companies with charities in their local community.

Our success is built on the relationships and trust we have with our supporters. The Foundation has a proven track record of raising funds by providing Donor Advised Funds and philanthropic advice to high-value donors. We use these donations to give grants to local charities today while also building a lasting endowment fund for future generations. 

As Head of Philanthropy, you will lead our fund development strategy and guide our Philanthropy Team to achieve ambitious income targets. You will inspire donors, supporters and colleagues alike, playing a key role in shaping the strategic goals of our multi-year fundraising campaign. Your responsibilities will include developing and implementing the major donor engagement strategy and leading the team to grow and manage our portfolio of major donor prospects. As part of a small team, a hands-on approach is essential. 

At the Foundation, we work hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity or ability. We therefore welcome applications from individuals of all backgrounds. We recognise that experience comes in many forms, so if you believe you have the skills and passion for the role, we encourage you to apply and show us how you meet the criteria.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Job Title: Senior Fundraising Officer (Acquisition)

Location: London/Hybrid

Salary: £40,064.15 per annum

Weekly Hours: 35

Reference: YMC1027914

We’re looking for an ambitious individual, with a strong relationship-partnership mindset, and a passion for all things direct marketing.

It’s an exciting time to join the growing Fundraising team at YMCA England & Wales. You’ll join supportive, highly ambitious colleagues and be a key contributor in delivering the growth strategy for RoomSponsor, unrestricted cash and regular giving acquisition activities.

We’re looking for an expert in charity fundraising, someone who is solutions-focussed and takes an audience-led approach to decision-making. You’ll have demonstrable project management experience where you drove activities that achieved high-performing results. You’ll be able to spot unique, cost-effective and scaleable opportunities to shape and grow the Acquisition Programme.

As Senior Fundraising Officer you will:

• Deliver campaign targets through collaborative and timely project management of restricted and unrestricted activities – old and new.
• Be a curious mind and always on the lookout for new opportunities that would be cost-efficient, to help implement and contribute to, the Individual Giving growth strategy.
• Be a supportive and approachable colleague with a partnership mentality, working closely with both internal and external staff members to solve problems and achieve outcomes.

Across England and Wales, YMCA runs as a federation with 85 local YMCAs working independently to support young people to belong, contribute and thrive in their communities. We’re the largest provider of safe, supported accommodation for young people in England and Wales. We provide a home for more than 20,000 people experiencing homelessness each year.

YMCA England & Wales acts as a national council, supporting each local YMCA within our federation, enabling the development of national programmes and acting as a national voice with Government and decision-makers.

We can’t wait to read your application. Please submit your up to date CV and covering letter (no more than 2 pages A4).

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

ADMINISTRATION OFFICER

Part time: 14 hours a week

Salary: £27,300 (pro-rata £11,000 p/a)

Responsible to: Director 

Key Duties:

Lead work on providing an information service for Healthwatch Camden, helping to ensure that it is readily accessible and can effectively direct people to the support or advice they need to access services or make choices about services.

-Lead on providing information to residents via our phone and emails, signposting and offering advice where available.

-Assisting projects and events formed by the Projects Lead and Engagement Lead.

-Ensure that our information resources are up to date and user-friendly.

-Take minutes and notes from Healthwatch Camden board and team meetings. 

-Work with colleagues to plan and use appropriate approaches to evidence gathering and to brief and support volunteers.

-Engage in local health events supporting our outreach officer, spreading news about what we do, offering information to the community. 

-Support our research projects, conducting interviews, supporting edits, and recording and transcription of interviews and focus groups.

Key Qualities:

-Be empathetic and proactive in your approach to including people who face barriers in using health and care services (for example disabled people, homeless people and people from migrant communities).

-Champion accessibility and inclusivity.

-Stay up to date with local health and social care news and has a key interest in health research and policy within the borough.

-High level of accuracy and attention to detail and excellent organisational skills.

-Ability to communicate well and with confidence to a diverse range of people verbally and in writing including external partners.

-The ability to use initiative, multi-task, and work as part of a small team.

Demonstrated experience in administration, minute taking and organisational skills is required. This role also requires one day in our office located in King’s Cross, additional travel may be required to Camden for events.

Essential/Desirable tasks:

Essential

Desirable

·Minute and note taking for Board meetings and team meetings

·Fielding phone calls and emails

·Support with outreach work where needed

·Support with events where needed

·Lead on providing an information service

·Main point of contact for resident inquiries

·Working with volunteers

·Director support

·Informed about health and social care

·Support website and news updates

Core elements of our roles

To enable Healthwatch Camden to reach local people, consult and engage them about health and social care; and help them get the best out of services they use.

All Healthwatch Camden staff are expected to:

-promote equality and diversity in all aspects of the work

-support the day-to-day work of the organisation, undertaking any reasonable task required including supporting Healthwatch Camden events and taking part in outreach activity including some evening and weekend work

-support the activities of volunteers involved in the organisation

-share responsibility for responding to requests for information from the public.

Conditions of service (summary)

Healthwatch Camden is committed to promoting equality in all aspects of

our work. We operate a flexible working policy, and will make reasonable

adjustments as necessary.

Annual leave entitlement is pro rata from 25 days’ a year (approximately 15 days). Sick leave entitlement depends on length of service, to a maximum of four weeks’ a year.

Healthwatch Camden operates a pension scheme provided by the People’s Pension and makes an employer contribution of 3%.

This is a permanent role, subject to available funding. All other terms and conditions are in accord with your statutory employment rights.

About Health Watch Camden

Healthwatch Camden is an independent organisation, run by and for local

people. 

Our role is to ensure that Camden people have a strong VOICE in local health and social care services; that they know about the CHOICES they can make in health and social care services; and that local people’s views lead to positive CHANGE in health and social care services.

Our ambition is to lead strong, influential and inclusive engagement for all

of Camden’s residents:

-We aim to connect and strengthen local voices.

-We aim to set the standard for excellent engagement in the borough.

-We want to see real sharing of decision making, based on the views of People from every part of Camden’s community.

-We want to see all services actively using what people tell them, to make big and small improvements.

Healthwatch Camden is part of the national Healthwatch network; every local authority has a local Healthwatch and we are supported by a national body, Healthwatch England. We were created through the Health and Social Care Act 2012 which gave us some specific powers and duties.

Healthwatch Camden has specific duties to gather local people’s views and experience, to make recommendations for improvement in services and to give people information about their rights in services. We work in a diverse borough and our work must promote equality and seek out the views of people who are the most disadvantaged.

In everything we do, we aim to work in ways that empower local people and that build on the strengths of Camden’s large and diverse voluntary and community sector. This includes involving local people as volunteers in some of our projects, and working in partnership with other local organisations.