Supporter Services Officer Jobs in Hammersmith, Greater London
As a key member of our small, dedicated team, you will be instrumental in developing and marketing Icon membership while delivering exceptional customer service. Your role involves proactively engaging with members by processing their applications, managing renewals, addressing inquiries, and performing various administrative tasks.
In addition to member engagement, you will contribute to Icon’s communications and marketing efforts. You will use a blend of digital and analogue media to enhance Icon’s visibility both within the cultural heritage sector and beyond. Your support in executing marketing activities will be crucial in driving our broader growth ambitions.
This role is based at Icon’s office in Farringdon, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
Specific duties
Membership services
- Processing membership applications.
- Maintaining accurate membership records on the CRM system (Ready Membership).
- Responding to enquiries from prospective members, existing members, colleagues and the general public within agreed customer service timeframes.
Data management
- Effectively use data analytics to understand impact and success rates and deliver informative regular reporting against agreed KPIs.
Content and communications
- Working collaboratively with the wider Icon Team to develop the annual communications plan in line with the annual operational plan.
- Developing, commissioning and delivering the production of content for Icon’s website and Social Media channels in line with communications plan.
- Maintaining and updating Icon’s website in line with analytics data and communications plan.
- Developing and issuing Icon’s monthly internal and external email newsletters.
Marketing
- Contributing to the implementation of Icon’s Membership Growth Strategy by assisting with the development of recruitment campaigns.
- Supporting the implementation of marketing plans and promotional ideas.
- Supporting the development of Icon’s Social Media strategy and contribute to Icon’s Email Marketing strategy by utilising external newsletters to support broader advocacy work and marketing lead generation.
- Coordinating Icon’s presence at partner and sector events, including the design and production of marketing collateral, ensuring a visible presence and effective contribution is achieved.
Other
- Support Icon’s 28 special interest groups, including responding to queries and administering and promoting group events.
- Actively contributing to the development of marketing and communication initiatives relating to wider activity within Icon.
- Any other responsibilities that may be reasonably requested by the Chief Executive
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 56,000 young people each year. We currently have 44 IntoUniversity centres across England and Scotland, with ambitious plans to scale-up our provision
further over the coming years.
We are looking to appoint a Fundraising Officer to join our highly successful fundraising team. This is a fantastic opportunity to begin your career in both fundraising and in the third sector. The role will provide vital support across our Fundraising Team, ensuring you develop the key skills required to become a successful fundraising professional in the years ahead.
The charity is in a period of rapid growth and will see our annual fundraising requirement increase from £12.5m to over.
£16m per year, over the next three years. To achieve this we are adding capacity to the team to ensure we maximise the
opportunities available within the university, corporate and philanthropic community. We have a remarkable track record in
securing major gifts from a diverse range of funding partners and this role will be key to ensuring we achieve our fundraising targets.
The role at a glance
Contract
Full-time, permanent
Start date
As soon as possible
Working hours
09:00 to 17:30, Monday to Friday. However, we operate core working hours in Head Office so you can choose to start early and finish early (e.g. 8:00 to 16.30), or start later and finish later (e.g. 9.30 to 18:00).
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home.
Salary
£30,000 (including £2,600 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
What to expect in a fundraising role?
The Fundraising Officer role is a fast-paced and rewarding role where no two weeks will look the same.
A typical day will have different meetings, priorities and team projects. Corporate and University partnerships often involve supporting several different areas of a business or university with varying content, ideas and stewardship, including hosting supporters at our learning centres. Each fundraising area meets regularly to discuss challenges, new ideas and improvements, and the broader fundraising team meets monthly to reflect on progress to date and plan for the rest of the year ahead.
This role will also involve working with colleagues at our centres across the UK to organise workshops that are hosted and/or supported by our corporate and university partners, getting to know our different teams and helping thousands of young people to access vital learning and skillset opportunities each year.
The client requests no contact from agencies or media sales.
Refugee Council – Stewardship and Events Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking a Stewardship and Event Manager to lead on excellent stewardship and events at the charity.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships management team and represents a brilliant opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.
Working with key stakeholders from across the organisation, the postholder will play a lead role in the development and delivery of an ambitious stewardship and events programme, offering a range of activities to engage and inspire supporters, and ensure that they are connected to, and inspired by, the work of Refugee Council.
The successful candidate will have experience in developing a special events programme to support cultivation and income generation, as well as of developing engaging and relevant donor and prospect communications. They will also have experience of leading on the conceptualisation, planning and delivery of a range of event types, from small, intimate dinners to large receptions and be adept at creating and managing a monitoring and evaluation framework to track activity and apply lessons learned to future activities. They will also be comfortable working with senior leaders within Refugee Council, as well as corporate leaders, parliamentarians and other influential people, alongside having a sound understanding of the principles and impact of exemplary stewardship and cultivation of supporters and prospects.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: Monday 14th October, 9am BST.
·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation?
·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges?
·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education?
·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data?
·Do you have previous experience of writing successful Trusts and Foundations applications?
·Do you have knowledge of GDPR, data protection and fundraising compliance?
·Do you have line management experience?
If you have some or all of the experience mentioned above - we would love to hear from you!
Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.
New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.
The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer – Behaviour Change & Engagement
(Reigate & Bansted)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4322)
Full Time 37.5 hours per week – happy to talk flexible working.
Fixed contract until 31st March 2025
Base: Hybrid with opportunity to work at Reigate & Banstead Borough Council Offices
About the role
An exciting role to deliver a tailored package of support that will help Reigate and Banstead Council to increase levels of active travel in the area. You will engage with schools, workplaces, and communities to support and enable more people to walk, wheel, cycle and scoot for local everyday journeys, instead of taking the car.
As the Project Officer, you will plan and deliver fun, innovative and engaging activities such as mapping safe routes, leading rides and walks, practical skills sessions, competitions, initiatives and information events. The range of activities, events and resources will be adapted to meet the needs of the different audiences and will be designed to be inclusive so as many people as possible can benefit from the project and more local journeys can be travelled actively.
This role will require you to work with a range of people across local and diverse communities, workplaces and schools in Reigate and Banstead. Creating relationships with key people and employers, understanding the barriers, challenges and opportunities to actively travel. You will be working closely with others to develop a programme of activities.
You will have the opportunity to give people confidence, enthusiasm and skills to travel more actively, through events and community activities.
You will build and manage internal and external relationships with key people such as school or community travel champions, local authority colleagues and other Sustrans delivery officers.
Within the role, there will be an expectation to capture the impact of the project through completing reporting and monitoring, writing case studies, capturing quotes and photos and contributing to an end of project report.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have experience of working with children and young people within a community setting and delivering physical activities to groups. Your knowledge of the local area will help you form relationships with a wide range of organisations, groups, and individuals.
You will be a self-motivated and solution driven individual used to working independently as well as part of a team, with the ability to plan and prioritise your workload.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 03 October 2024.
- Interviews will take place via MS Teams on the 15th or 16th of October 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Vacancy: Registration Officer
Reference: ARBRO0924
Location: Based in our Central London office; however ARB supports a flexible approach to hybrid working
Contract: Full-time, permanent
Salary: £27,000 per annum + excellent benefits
About Us:
ARB was established by an Act of Parliament – the Architects Act 1997 (the “Act”) – and is the statutory regulator of architects in the UK.
ARB’s statutory responsibilities are contained in the Act, and cover six main areas:
- Prescribing the qualifications needed to become an architect in the UK
- Keeping the UK Register of Architects
- Ensuring that architects meet our standards for conduct and practice
- Investigating complaints about an architect’s conduct or competence
- Making sure that only people on our register offer their services as an architect
- Acting as the UK’s competent authority for architects
Role Description:
The Registration Department is a close-knit team who manage our external clientele providing them with professional advice on the different aspects of registration.
From onboarding of newly qualified architects from the UK, EU or around the world to managing the assessment of competency where a person has been off the Register for more than two years and more.
Within this role, you will be supported and encouraged to use a proactive approach in delivering effective administrative processes and top tier customer service to all clients. This role needs someone with a meticulous eye for detail and organisational skills, who is a team player.
There is lots of support for successful candidates for this role as well as all necessary training relating to the role.
What we offer in return:
- A friendly and supportive company culture
- Generous salary,
- Pension and medical cover
- Great holiday allowance, plus an additional day to be used over the Christmas period.
- And much more……
The closing date is 7th October 2024 at 12pm.
Late or incomplete applications will not be considered.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
ARB values diversity and is committed to working within the principles of equal opportunity. We therefore ask applicants to complete our Equalities Monitoring questions as part of the application process via this online portal. This information will not be viewed by those involved in the selection process, and it is not part of the selection criteria.
No agencies please.
Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.
Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.
The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.
If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Job Title: Specialist Housing Officer
Hours: 26 hours, Part-time,
Salary: £24,641 per annum (actual for 26 hours)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
We are looking for a confident individual with great interpersonal skills for this busy Housing role. If this is you, come and join us at ISHA as our Specialist Tenancy Officer.
This is an exciting opportunity for an experienced Housing professional to join our small, but supportive, Housing Team working with ISHA’s older adults and providing an enhanced housing management service. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing excellent people-focused services, and someone who wants to add value within an organisation.
You will work closely with the external Care and Support agencies caring for our residents, to support with maintaining a safe and secure living environment and their wellbeing. This includes continuous improvement across all areas of the role, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Assess residents referred to the service.
- Liaise with colleagues to ensure viewings and lettings are coordinated and completed at the earliest opportunity.
- Work with colleagues to assist residents in maximising income and benefit entitlement.
- Take reasonable measures to ensure the security and health and safety of residents in their home.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 09:00am on 4 October 2024.
Interview: 11 October 2024 in person at 102 Blackstock Road.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
No agencies please.
We’re thrilled to be working with Herts Young Homelessness to recruit an Individual Giving Officer to join their small, dedicated team.
Herts Young Homelessness works with 16–24-year-olds who are homeless, or at risk of homelessness and those whose families are at risk of relationship breakdown. Their services empower young people to deal with the difficult situations in their lives, giving them the ability and confidence to 'do it themselves' and ultimately find stability.
The postholder will manage a portfolio of individual donors, providing excellent stewardship through meaningful engagement and thoughtful communications. You’ll work closely with the Head of Fundraising and Communications and the Events Officer to achieve a team target of £453,000.
To succeed in the role of Individual Giving Officer, you will need:
- An understanding of support acquisition and retention, supporter journey development and motivations for giving
- Experience of using a CRM database to support relationship management
- Understanding of developing fundraising or communication initiatives or campaigns
Salary: £28,000 - £30,000
Contract: Permanent
Location: Hatfield, Hertfordshire
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for supporting community groups to thrive?
We have a fantastic new opportunity to join our Community Investment Team as a Grants Officer. You will facilitate the delivery of an impactful grants programme, investing funding that enables our communities and customers to thrive.
You'll be based out of our Wembley office with maybe some occasional travel in and around the local area. The role will combine both home and office working to ensure a positive work/life balance.
About Sovereign Network Group (SNG)
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations. We will be creating a Community Foundation, investing £100 million into communities over the next 10 years.
The Role
Reporting into the Funding and Innovation Manager you will lead on contract management, oversight and monitoring and evaluation of our grants and crowdfunding programmes to community groups and customers, with a value of over £350,000 a year. You will be a great communicator and will ensure a high-quality service for applicants and awardees and will track our social impact through robust monitoring.
Responsibilities include:
- Assessing funding applications received, undertaking due diligence and make recommendations to the grants panel.
- Producing high-quality documentation for all panel meetings including providing the panel with accurate and timely data to support decision-making.
- Effectively manage contractors for our grant's programmes including Community Grants, Employment and Skills and grants for customers.
- Deliver a good user experience for grant applicants and awardees and ensure there is consistency across grant programmes.
- Work with the Funding and Innovation Manager and Social Impact Manager and leads in each team to ensure monitoring and evaluation requirements are being delivered through the grants programme that demonstrate our social impact.
- Supporting opportunities via our grant programmes to bring in external funding to benefit SNG communities and customers.
- Working collaboratively across the Community Investment Directorate and with other internal teams ensuring grants programmes meet the priorities of their teams and customers in localities.
What we are looking for
You will have experience in a similar role in the grants space, or experience of working within the funding/charity sector. You'll have a passion for supporting community groups, creating thriving communities and delivering social impact. You'll also have:
- Experience in assessing grant applications.
- Excellent communication and interpersonal skills.
- Proactive and proven stakeholder management skills across all levels of colleague and with external partners.
- Contract management experience.
- Understand and interpret budgets and accounts.
- Being able to prepare and present data in a clear and informative way.
- Ability to validate and impact assess, to escalate data issues as required.
- Knowledge of methods to monitor the quality of data and identify issues.
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Deputy CEO (Mind In Mid Herts)
About Us
Mind in Mid Herts is a local, innovative, and experienced mental health provider for people aged 16 years and over. Mind in Mid Herts supports positive mental health working across three themes: prevention, social support, and recovery. We understand everyone’s needs are different and work in a person-centred way to ensure the people of Hertfordshire’s mental health is supported and respected so that nobody has to face a mental health problem alone.
About The Role
This is a new role for Mind in Mid Herts to bring complimentary skills to our leadership team to implement our strategic vision. This role will grow our capacity to identify needs and develop new services, build upon and create new beneficial stakeholder and funder relationships, and support the development of our team. This role will also lead on our Equality, Diversity, and Inclusion strategy for our inclusive workforce and community engagement.
Requirements/Person Specification
This is a leadership role that will require:
- Experience of operational management of a charity including finance and budgeting in a not-for-profit environment
- Understanding of funding models in a not-for-profit environment
- Strong commitment to the services we provide
- Compassionate leadership style
A full Position Description and Person Specification can be found in the candidate info pack.
How To Apply
Eastside People is supporting Mind in Mid Herts in the recruitment for this role. Please ensure you read the candidate information pack which contains important detail about the role before applying. Please apply by submitting your CV and cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
- Your familiarity with mental health challenges and support.
- Why you are interested in this position at this time.
- Your experience/knowledge in relation to the Person Specification in the recruitment pack.
We are excited to hear from you if your background is not in mental health or social care but you share a passion for the work Mind in Mid Herts does. We are committed to Equality, Diversity, and Inclusion in all we do.
We would discourage your from discounting yourself from the role if you may not meet all of the criteria. Rather, if you would like a call to discuss the role in more detail, please contact us via email to arrange this. Having a call of this kind will not influence the success or otherwise of your application.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
The closing date for applications is Monday 21st October. First interviews with Mind in Mid Herts will take place w/c 4th November, with final interview w/c 11th November.
REF-216 980
Providing prevention, recovery and support services in Hertfordshire to empower people to take control of their mental health.
We are seeking a dedicated individual to provide administrative support within our Facilities department, based in our London Central Office. As a key point of contact you will liaise with all departments of the charity, volunteers, external parties and tenants, ensuring the smooth operation of the building and contributing to the success of our mission.
This is a varied role in a diverse and busy charity. Some of the key responsibilities of this role are:
- Manage the administration relating to the maintenance of the building, it’s equipment and supplies.
- Issuing and recovering building passes
- Maintaining contracts
- Preparing invoices for payment
- Administering lease cars
- Booking meeting rooms
- Assisting the Health and Safety Officer
- Regularly communicating with our tenants
There is an opportunity for IOSH training as required.
This role offers both challenges and rewards, providing a sense of satisfaction as you help us achieve our goals and the opportunity to make a meaningful impact on our beneficiaries.
About the team
The Facilities team of four work closely together to maintain the building facilities for SSAFA and tenant’s floors, covering for each other as required, Every day is varied and challenges are overcome by great teamwork.
About you
Success in this role requires a personable and confident individual with strong skills in administration, customer service, and communication. Flexibility and a readiness to handle any task are essential to maintain the smooth functioning of the building and other charity areas you will be involved in.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 13 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 29, 30 and 31 October 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Are you passionate about all things compliance?
Do you want to make a difference in enhancing business processes, championing best practice?
Would you thrive supporting and enabling others to deliver high-quality legally and regulatory compliant services and functions?
If so, then this is the role for you!
Our Business Compliance Officer role sits within the Alzheimer’s Society Dementia Support & Partnerships Directorate, responsible for the delivery of the Society’s information, advice and support services, through a network of volunteers and employees, and reports to the directorate Business Manager. It is a critical role within a complex and multi-faceted environment, to ensure that the whole directorate has well designed and embedded business processes relating to its regulatory, contractual, and legal requirements as well as enabling an understanding of relevant controls and assurance activities that relate to internal policies, procedures, and best practice guidance.
About the role:
- Designing, implementing, and monitoring the required processes in line with our legal and regulatory obligations, such as the overseeing the timely review of information assets, and emergency contact lists.
- Overseeing the directorate control of documented information, including policy, procedures, guidance.
- Delivering robust governance arrangements in record management processes, and health and safety requirements.
- Work alongside internal colleagues to maintain understanding and improvements in core learning requirements; and readiness for annual governance reporting such as liaising with branding and design.
About you:
- Experience of developing and monitoring business process relating to legal and/or regulatory compliance across a multi-faceted environment.
- Previously worked with records and information management and be able to articulate clearly how you have successfully delivered improvements and designs in this area.
- Able to engage and motivate others, with a strong sense and understanding that the commitment for a healthy, safe, and successful environment is through a culture where everyone understands their responsibilities and is fully enabled to carry these out confidently and competently.
- Possess the ability and confidence at delivering to a range of audiences, delivering workshops or other enabling spaces, with both verbal and written communication
- Someone with attention to detail, methodical and able to create innovative processes that engage others.
- Ability to work within a team, supporting colleagues, collaborating with others to find solutions.
- Able to meet deadlines, to plan ahead and prioritise effectively, and deliver to timescales.
Closing date: 4th October 2024
Interview date: 30th and 31st October 2024
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.