Supporter Services Administrator Jobs in Holborn, Greater London
We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.
The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.
This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.
The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADMINISTRATION OFFICER
Part time: 14 hours a week
Salary: £27,300 (pro-rata £11,000 p/a)
Responsible to: Director
Key Duties:
Lead work on providing an information service for Healthwatch Camden, helping to ensure that it is readily accessible and can effectively direct people to the support or advice they need to access services or make choices about services.
-Lead on providing information to residents via our phone and emails, signposting and offering advice where available.
-Assisting projects and events formed by the Projects Lead and Engagement Lead.
-Ensure that our information resources are up to date and user-friendly.
-Take minutes and notes from Healthwatch Camden board and team meetings.
-Work with colleagues to plan and use appropriate approaches to evidence gathering and to brief and support volunteers.
-Engage in local health events supporting our outreach officer, spreading news about what we do, offering information to the community.
-Support our research projects, conducting interviews, supporting edits, and recording and transcription of interviews and focus groups.
Key Qualities:
-Be empathetic and proactive in your approach to including people who face barriers in using health and care services (for example disabled people, homeless people and people from migrant communities).
-Champion accessibility and inclusivity.
-Stay up to date with local health and social care news and has a key interest in health research and policy within the borough.
-High level of accuracy and attention to detail and excellent organisational skills.
-Ability to communicate well and with confidence to a diverse range of people verbally and in writing including external partners.
-The ability to use initiative, multi-task, and work as part of a small team.
Demonstrated experience in administration, minute taking and organisational skills is required. This role also requires one day in our office located in King’s Cross, additional travel may be required to Camden for events.
Essential/Desirable tasks:
Essential
Desirable
·Minute and note taking for Board meetings and team meetings
·Fielding phone calls and emails
·Support with outreach work where needed
·Support with events where needed
·Lead on providing an information service
·Main point of contact for resident inquiries
·Working with volunteers
·Director support
·Informed about health and social care
·Support website and news updates
Core elements of our roles
To enable Healthwatch Camden to reach local people, consult and engage them about health and social care; and help them get the best out of services they use.
All Healthwatch Camden staff are expected to:
-promote equality and diversity in all aspects of the work
-support the day-to-day work of the organisation, undertaking any reasonable task required including supporting Healthwatch Camden events and taking part in outreach activity including some evening and weekend work
-support the activities of volunteers involved in the organisation
-share responsibility for responding to requests for information from the public.
Conditions of service (summary)
Healthwatch Camden is committed to promoting equality in all aspects of
our work. We operate a flexible working policy, and will make reasonable
adjustments as necessary.
Annual leave entitlement is pro rata from 25 days’ a year (approximately 15 days). Sick leave entitlement depends on length of service, to a maximum of four weeks’ a year.
Healthwatch Camden operates a pension scheme provided by the People’s Pension and makes an employer contribution of 3%.
This is a permanent role, subject to available funding. All other terms and conditions are in accord with your statutory employment rights.
About Health Watch Camden
Healthwatch Camden is an independent organisation, run by and for local
people.
Our role is to ensure that Camden people have a strong VOICE in local health and social care services; that they know about the CHOICES they can make in health and social care services; and that local people’s views lead to positive CHANGE in health and social care services.
Our ambition is to lead strong, influential and inclusive engagement for all
of Camden’s residents:
-We aim to connect and strengthen local voices.
-We aim to set the standard for excellent engagement in the borough.
-We want to see real sharing of decision making, based on the views of People from every part of Camden’s community.
-We want to see all services actively using what people tell them, to make big and small improvements.
Healthwatch Camden is part of the national Healthwatch network; every local authority has a local Healthwatch and we are supported by a national body, Healthwatch England. We were created through the Health and Social Care Act 2012 which gave us some specific powers and duties.
Healthwatch Camden has specific duties to gather local people’s views and experience, to make recommendations for improvement in services and to give people information about their rights in services. We work in a diverse borough and our work must promote equality and seek out the views of people who are the most disadvantaged.
In everything we do, we aim to work in ways that empower local people and that build on the strengths of Camden’s large and diverse voluntary and community sector. This includes involving local people as volunteers in some of our projects, and working in partnership with other local organisations.
The client requests no contact from agencies or media sales.
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.
About the role
A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave.
Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.
This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.
Key Responsibilities
Financial Management
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Bookkeeping via Xero
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Reconciliations
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Preparing bills and invoices
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Manual journals
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Monthly reporting
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Audit field work support
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Department budgets (managed via google sheets)
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Recording income and expenditure
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Recording restricted and unrestricted fundraising income
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Bank payments
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Work across departments to support timely invoicing and proactive debtor management
Operations Management
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Manage Operations email inbox
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Office management (serviced offices)
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IT management (issue laptops etc)
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Basic website maintenance
HR Management
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HR record management
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Support recruitment and hiring process
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Lead on new starter induction process
Company and Charity Administration
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Support Governor and the charity with compliance administration
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Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions
About you
Experience:
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Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);
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Demonstrated success in supporting colleagues within an operations team (Essential);
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A passion for social mobility and a commitment to the charity’s mission (Essential).
Skills and competencies
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Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.
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Service minded and ‘roll your sleeves up’ attitude;
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Team player with the ability to self-manage;
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Good communication skills;
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Numerate with excellent attention to detail;
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Commitment to our six values - outline on page 23 of our 2021-26 strategy
What we can offer you
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Annual leave of 27 days plus bank holidays, increasing with service
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Flexible working with regular working from home as standard, 4pm finish on Fridays
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Annual personal training and development budget of £300
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Employee Assistance Programme, including counselling
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Team building offsites and regular team socials throughout the year
The client requests no contact from agencies or media sales.
We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown.
The ideal candidate will have:
· Experience of working face to face with families
· Good knowledge of safeguarding and child protection procedures
· Experience of recruiting, training and managing volunteers
· Skilled at delivering training
· Excellent interpersonal skills, experienced at working with a wide variety of people
· Good IT skills
· Ability to work on own initiative in a challenging environment
· A relevant qualification
Closing Date: End of October 13th
Interviews will take place w/c 21st October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich. Local knowledge of Bromley and Greenwich areas would be an advantage.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.
The client requests no contact from agencies or media sales.
The Duty Scheme Support Officer performs a vital role supporting the smooth running of ASAP’s duty scheme. Our scheme offers free legal representation for people in the asylum system who need food and shelter, but have been refused it, or are about to be evicted. Your work will help to ensure people are not left homeless when they are entitled to support.
You will work closely with the duty scheme team, especially the Duty Scheme Co-ordinator (DSC), to provide efficient and time-sensitive administrative support to the scheme. You will be a key first point of contact for our duty scheme, having daily direct contact with people seeking assistance, referring agencies, the AST court admin team, ASAP staff, duty scheme advocates (DSAs) and the Home Office.
We are looking for an efficient administrator, with good communication skills, attention to detail, and a commitment to asylum, human rights or social justice.
Please see our job description and person specification on our website for more information.
Interviews for shortlisting applicants will be on 14th October in London.
The client requests no contact from agencies or media sales.
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About the Role...
Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.
You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.
Your responsibilities will include:
- Conducting interviews and assessing the suitability of prospective tenants.
- Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
- Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
- Holding keywork sessions with designated tenants and conducting regular risk assessments.
- Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
- Liaising with external support service providers and fostering connections with community groups.
- Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
- Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.
About You...
You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.
Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.
If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.
Requirements:
- Experience of face-to-face support work with vulnerable individuals.
- Practical experience in assessment, key-working, and advocacy.
- Knowledge of housing management, support planning, and relevant statutory services.
- Excellent communication, organizational, and analytical skills.
- Ability to work under pressure, manage time effectively, and maintain accurate records.
A bit about us
The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham.
Application procedure
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please refer to the job description and person specification attached and note an enhanced DBS check will be required.
We look forward to hearing from you!
Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.
The client requests no contact from agencies or media sales.
The role would suit a motivated candidate who is able to multi-task and communicate effectively in a fast-paced environment.
The role is fixed term until March 2025, with the possibility to extend subject to funding.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are a London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters may not be considered.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a Programme Assistant to join the STEP team. You will play a crucial role in assisting Employment Advisors to provide employment support to refugee clients across the UK.
You will be responsible for:
- Supporting with administration and management of programmes, including regular reporting
- Supporting Employment Advisors with client referrals and other general support
- Assisting with the ongoing monitoring and impact measurement of programmes
- Analysing results and identify trends to use data to drive changes and improve quality of programmes.
- Answering referral phone line
- Supporting referral process and management of referrals
- Eligibility assessments of prospective clients
- Triaging enquiries from case workers and public
About you
We are looking for candidates who have:
- Previous administrative / team support experience
- A high level of administrative skills including a good knowledge of Microsoft packages and databases
- Strong Excel skills
- Excellent attention to detail and accuracy across every aspect of your work
- High levels of efficiency and the ability to prioritise work and meet deadlines
- Ability to use your own initiative and make independent decisions.
- Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Interviews will be held on Tuesday 8th October
Bringing life-changing action to people in crisis around the world
Using Anonymous Recruitment
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What is the overall purpose of the role?
At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.
The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.
Key Responsibilities
Programme management
- Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
- Recruitment: Engage and recruit young people to participate in the programme.
- Partnerships: Strengthen local partnerships
- Risk and Safety: Update risk assessments and conduct regular health and safety checks
- Promotion: Manage promotional activities, including social media
- Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
- Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
- Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
- Activities: Organize trips and positive activities in line with the programme
- Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
- Partnership Building: Seek and build partnerships with external stakeholders
- Representation and Liaison: Represent the organisation at various meetings
Staff management
- Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
- Facilitator Management: Directly manage facilitators involved in the programme,
Reporting / grant management
- Budget Reporting: Prepare and present budgetary reports
- Data Management: Ensure the accuracy and timely input of project data,
- Performance Monitoring: Collate and present statistics on project performance
- Report Production: Generate reports demonstrating key data
- Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.
Evaluation
- Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
- Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
- Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service
Person Specification
Knowledge & Experience
The Staying Connected Support Worker will bring:
- Minimum Youth Work and/or Mentoring Qualification Level 3
- Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
- Management experience
- Experience working with children, young people and vulnerable adults
- Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
- Excellent time-keeper and manages own time effectively to keep to deadlines
- Excellent Literacy – you will have excellent communication skills, including writing skills.
- Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
- Qualification of Health, wellbeing, and/or advocacy
Interviews will be ongoing throughout the recruitment process
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.
The client requests no contact from agencies or media sales.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.