Supporter Services Administrator Jobs in Hammersmith, Greater London
A little bit about the role
This role will be closing at 5pm on Friday 18 October.
The Delivery Officer coordinates meetings, events and training on behalf of the region. This includes sourcing of venues, coordinating and tracking attendance of participants, liaising with other teams to ensure the smooth running of events and where necessary, note-taking in meetings and acting as a point of contact for the team, participants and Consultant Social Workers.
This role has a high level of autonomy and the potential for significant skills development. The Delivery Officer is crucial in supporting the work of the wider team by supporting colleagues to ensure the efficient use of resources and scheduling that achieves the smooth delivery of the Approach Social Work Programme across the regional hubs.
The role requires someone who is skilled at building positive relationships with people in addition to being highly organised with the ability to manage multiple areas of work and use initiative to resolve issues. Attention to detail and a high level of accuracy is also essential.
Some key responsibilities include:
- Coordinate and organise meetings and bookings as required, including collating agendas, and taking notes as required.
- Help design, plan, budget and manage regional (and sometimes national) events, both online and in-person.
- Manage the procurement process for Teaching Day venues.
- Generate analytics and reports and present updates at relevant meetings.
A little bit about you
This role will suit an experienced administrator who enjoys working autonomously and organising events to a high standard. The panel will be looking for candidates to demonstrate strong time management, organisation and relationship-building skills.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
Are you a donor-focused dog lover? Do you want to make a difference?
We are looking for a supporter-centred person to join our wonderful public fundraising team to support with our ambitious growth in 2025 and beyond. This includes supporting the team in building and solidifying out face-to-face fundraising activity and income while continuing to deliver excellent supporter care to our donors and our incredible fundraisers.
About this job:
In this varied and interesting role, you will:
- Manage the fundraising inbox and provide effective and efficient support to the public fundraising team.
- Create and manage materials for our face-to-face fundraisers, across Door, Street and Private Sites.
- Work together with our fundraising partners to ensure high levels of compliance and the best possible experience for our donors.
- Carry out administrative tasks, such as updating records on the database, reporting to our fundraising partners, and managing our events calander.
- Visiting our face-to-face fundraisers on the field.
- Attending agency meetings and events, with occasional out-of-hours and overnight trips.
About you:
With experience or knowledge in a fundraising, supporter services, or customer service role you will be a skilled communicator and have an ability to prioritise and manage several different projects at one time. We are particularly interested in hearing from candidates with a background in face-to-face fundraising.
You will be expected to attend meetings in our London office and occasional evening events around the country, on average once per month. Travel and accomodation costs will be covered.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Public Fundraising team is part of the Individual Giving department in the Fundraising and Marketing Directorate. The IG department brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Fundraising & Communciations
Responsible to: CEO
Location: Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £55,000 per annum
Annual leave and benefits:
- 25 days annual leave pro rata rising by one day per year to 30 days
- 5% contribution to a personal pension plan
- Employee assistance scheme
- Comprehensive flexible working policy
- Season ticket loan available
- Bike-2-Work Scheme
- Accredited Living Wage Employer
- Birthdays off
- 24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a cover letter.
We are aiming to hold first-round interviews in the week commencing 7th October; final interviews are due to take place in the week commencing 21st October.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Please review the full job description, person specification and further information on our benefits in the 'job pack' which is attached to this job advert.
The client requests no contact from agencies or media sales.
Title: Philanthropy Executive
Contract: Permanent, Full-time (36 hours per week)
Salary: £32,732 per annum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the Museum as we have secured investment from the UK Government to build a new science and digitisation centre at Thames Valley Science Park, University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.Job Summary
Working closely with colleagues across the Philanthropy team you will support the team in the Patrons, Legacy and High-net-worth individual (HNWI) income streams and manage your own portfolio of Legators and HNWIs. You will focus on the administration and stewardship of the Patrons Circle and Legacy programme, account management for your portfolio of donors, data management and supporting the wider team on identifying and approaching new potential donors.
You will work closely with colleagues in the Philanthropy team and wider Development Group across varied income streams whilst also building successful working relationships with colleagues at all levels across the Museum. You will maintain a high level of organisation and excellent communication to build meaningful relationships with donors to the greatest value for the whole Museum.
The role will be line-managed by the Patrons Manager with guidance from the Philanthropy Manager (Legacies & HNWI) and Senior Philanthropy Manager.
Main tasks and responsibilities
Patrons Circle
· Support the Patrons Manager with the administration of the Patrons Circle, including delivery of the events programme, drafting newsletters, event invitations, renewal reminders, thank you letters and welcome packs.
- Support the Patrons Manager to monitor the Patrons inbox for queries and event RSVPs, resolving any requests from Patrons, logging RSVPs or escalating them to the Patrons Manager as appropriate.
· Laise with Membership and Marketing teams to integrate Patron, Member and Visitor communications and benefit delivery.
Legacy and HNWI administration and pipe-line development
- Support the Philanthropy Manager (Legacies & HNWI) with the delivery of Legacy events programme and day to day administration of the Legacy programme, including administering new bequests via Smee and Ford notifications.Steward and cultivate a warm portfolio of 50 Legacy pledgers and lower-level donors by drafting day-to-day communications, marketing emails, writing stewardship reports and sending event invitations.
· Support the wider team by planning and cultivating prospective Legators and lower-level donors under the supervision of the Philanthropy Manager (Legacies & HNWI) and Patrons Manager.
General
· Ensure that Raisers Edge is updated regularly and in line with the requirements for each event or activity and work closely with key database managers to ensure records are kept up to date.
· Support the Senior Philanthropy Manager and wider Philanthropy team with meeting, visit and event organisation, including, supporting the delivery of events and writing briefings ahead of donor meetings.
· Support the wider Philanthropy team with Raiser’s Edge data- inputting and gift administration, including gift processing, acceptance and due diligence forms.
· Deputise for Patrons Manager and Philanthropy Manager (Legacies & HNWI) on designated accounts in order to handle day-to-day requests and flow of information, arrangements for meetings and thanking.
Person Specification
Essential
· Proven organisational and administrative skills delivered with accuracy and attention to detail.
· Ability to prioritise tasks and manage workload in an efficient and timely manner.
· High level of professionalism, discretion and an ability to interact with donors and Patrons.
· Excellent standard of written and spoken English.
· Flexible and adaptable working methods and the ability to adopt new skills and processes in a faced-paced environment.
· Excellent understanding of IT skills, including PowerPoint, Word and Excel.
· Ability to work well as a member of the team as well as on own initiative.
Desirable
· Experience of fundraising from individuals.
· Experience with Raisers Edge database.
· Experience within a fundraising department in the museums, galleries or charity sector.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Application close: 23:59, 13 October 2024
Interviews expected w/c 04 November 2024.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and detail orientated leader to cover our Head of Learning and Development role to ensure that our people learn the skills and gain the knowledge that they need to do their best work with our clients.
About the role:
We're looking for someone with the values, skills and knowledge to lead our learning and development function for a fixed period that will include project, budget, team and people management, developing new programmes of learning, commissioning training, developing an annual training plan and developing current systems and processes.
Particular projects and workstreams that you would pick up in this role would include developing and rolling out a new programme of learning for our night staff, increasing our benefit from apprenticeships and building on our existing training for future, new and established managers.
Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. The Learning and Development Team share responsibility for opening up our training spaces across London, so expect to regularly (roughly 2 days per week) be working across multiple sites including Vauxhall and Leyton. It's a great opportunity to network with staff across various SHP services.
About you:
If you love learning, are able to manage people and priorities, implement projects, introduce change and new processes and want the variety of a role that combines strategic, operational and training work, this role is for you. We work in a changing and pressured environment, but you'll be working in a great team, dept and organisation - and there's also the constant reward and satisfaction of making a real contribution to preventing homelessness and transforming lives in your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
If you’d like to find our more about the role and would like to have a brief conversation with the role’s manager, Howard Rosenthal (Director of HR & OD) please contact our recruitment team
Closing date: Sunday 20th October at midnight
Interview date: Week commencing 28th October at our Head Office in Kings Cross
The client requests no contact from agencies or media sales.
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A small and friendly local charity is looking for someone who is organised with excellent communication skills who is keen to learn, develop and/or share their fundraising skills. This role would suit someone who is looking for a career change or has recently graudated and would like to become an excellent charity fundraiser or an experienced fundraiser who is keen to develop their skills and expertise to inform an imaginative fundraising strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill. You will be an integral part of all the work that takes place in this strong local community.
Primrose Hill Community Association (PHCA) run a community centre and a community library. This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc. It is a lively, busy environment in which to work.
We are currently looking for a part time administrator to work 8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement. The work is during normal office hours but helpful if you could work occasional weekends or evenings.
£27000 p.a (inc LW) pro rata based on a 40 hour working week.
Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Menta Health service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers actively in the community and engage with the local area.
- Develop and maintain links with all key agencies and service providers in the local community
- Pro actively manage health and safety on a daily basis for self, colleagues and customers.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards and poses excellent IT skills.
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Taking on shift leading responsibilities by coordinating and leading shifts and be responsible for ensuring effective handovers are completed.
- Undertake any additional task or responsibility in consistent with the grade and nature of the post as delegated by the team leader or contract manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting
- Experience of delivering personal care / assistance.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Job Title: Administration Manager
Salary: £27,914 per annum + £750 Home Working Allowance per annum + £4082 London Weighting per annum (if eligible)
Hours & Contract: 35 Hours per week - Permanent Contract
Location: Homebased East, North East or North London, or the borders of Essex or Hertfordshire with a requirement to travel for in person meetings at least once a month
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
The TACT London & The East Administration Manager will be an integral member of the Management Team with operational responsibility for three highly dedicated and experienced administrative staff. Joining the team now will mean you will be integral to reviewing existing systems and processes and ensuring administrative tasks consistently facilitate activities for social work colleagues, carers, children and young people.
The Administration Manager will be experienced in leading a small team who work digitally using the Microsoft Office Suite while being fully home based. The Administration team undertake a wide range of admin tasks including crucial compliance processes, timely statutory reporting, regular minute taking, event organising, fostering panel administration, team wellbeing activities, and coordination of essential communications and much more.
Working closely with the Area and Deputy Area Managers, and in accordance with regulatory and safeguarding requirements, the Administration Manager will role model Our Values with a collaborative approach, and curiosity, to aid innovation while coordinating all admin activities including cover for and gaps and absences. The ideal candidate will receive expert management support, wrap-around wellbeing services, and in-house management training and development opportunities. The Administration Manager will be responsible for identifying opportunities to improve services and contribute to the continuous development of a high functioning admin team that is essential for the growth of our smooth running social work and carer services across the TACT London & The East Area.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the xxx will include:
- Management, supervision and development of small team of admin staff
- Participating in operational planning and management to ensure smooth running of all admin functions
- Responsibility for processes and systems for contributing to financial planning, budgeting and reporting
- Ensuring the administrative support for the foster care panel is efficiently and effectively provided
- Responsibility for establishing and maintaining systems and processes to support statutory reporting and compliance
- Coordination of all admin functions including event organising, minuting meetings, and other essential admin tasks as necessary for the smooth running of social work and carers services
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Administration Manager will be homebased in North, North East or West London, or the borders of Essex or Hertfordshire and will be required to travel to face-to-face meetings at least once a month and on other occasions for in person team meetings, training and team wellbeing events.
A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Monday 7th October 2024
Interview Date: Tuesday 15th October 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Brent Centre for Young People (BCYP)
The Brent Centre for Young People is the leading mental health charity for young people in Northwest London, helping over 700 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, tackling self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Adolescent Psychotherapy.
Fundraising at BCYP
BCYP has historically been very successful in raising funds from non-statutory sources, particularly trusts and foundations, and is grateful to hold a number of established relationships with grant- makers. We work hard to ensure that we submit excellent, data-driven applications and evaluations. Until now, applications have largely been submitted by our Fundraising Manager- Trusts & Foundations, with occasional support from a freelance bid-writer. We now want to recruit a new member of the team, to help us to grow our income stream in this area and help us to steward these key relationships.
In this exciting newly created role, you will be responsible for helping to grow our income from grant- makers to design and promote funding opportunities, and to steward relationships with supporters through the giving cycle. We are looking for a fundraiser with at least three to four years of experience in identifying prospects and grant-writing, and who has experienced success in securing funds. Vitally, we want to recruit an individual who is as committed to Brent’s vision, and who will work with us to help us be there for young people in the coming years.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At Unfold, we have been supporting young people and families across Westminster and its neighbouring boroughs for over 30 years. Our vision is to empower individuals to overcome barriers and achieve their goals through mentoring and peer support. We are looking for a dedicated and compassionate Programme Coordinator to join our small but committed team, playing a pivotal role in delivering high-quality mentoring programmes and women's support groups.
The Role
You’ll support the Programme Manager in coordinating the logistics and delivery of our mentoring services, which include our flagship Mentoring for Mothers programme and its adaptation, Mentoring for Mothers Welcome, tailored to support asylum-seeking women and their children.
From the initial application stage to conducting assessments and making the all-important mentor-mentee matches, you’ll ensure that everyone feels supported and valued throughout their journey with us. You’ll also be a crucial point of contact for our volunteer mentors, providing training and supervision, answering queries, and ensuring they feel confident in their roles.
In addition, you’ll take an active role in the coordination of our Women Support Groups, which help to foster a sense of community and solidarity. You’ll be responsible for ensuring sessions run smoothly, supporting facilitators, and actively promoting our mentoring programmes to group attendees. Your proactive nature will help strengthen our relationships with external partners and support the development of new opportunities for our service users.
About You
You'll have a genuine passion for supporting vulnerable families and individuals, especially those from diverse and complex backgrounds The ideal candidate will have a background in community support or volunteer management, with strong communication skills and the ability to connect with people from all walks of life. You should be confident working independently but also thrive as part of a small, close-knit team.
An understanding of the challenges faced by asylum seekers and refugees is crucial, as is a solid grasp of safeguarding principles and experience implementing them. You’ll be organised, with a knack for managing multiple priorities, and tech-savvy enough to navigate our CRM system, Beacon, to keep all our records in order.
Experience working with community groups or delivering programmes in a charity setting would be a bonus. We are particularly keen to hear from candidates who can speak additional languages relevant to our service users, such as Pashtu, Dari, Urdu, Arabic, or Farsi, although this is not essential
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.