Supporter Experience Officer Jobs

Salary: Circa £28,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working

Reporting to: Communications and Social Media Manager

Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)

About Us 

Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.

Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.

Love Music; Help Musicians.

About the role 

The Communication and Marketing Officer is key to delivering a range of marketing communications for Help Musicians and Music Minds Matter, ensuring our website, stories, print and digital content is clear, up-to-date and on-brand. 

With a proven track record in strong copywriting, the person in this role creates and develops content (written, video and graphic) in-line with annual plans, bringing to life our charities’ impact, stories and support. This will include writing, evolving and maintaining interesting copy on our webpages and developing the storytelling in our digital content, long form and social copy to drive engagement.

Working collaboratively with teams across the organisation, the post holder is able to deliver on content goals and repurpose content to create a stream of engaging outputs for a breadth of audiences (e.g. donors and those seeking our support). 

Through impactful copywriting and storytelling, they bring to life our brands and amplify the wider communications of the organisation. 

About you 

You will have excellent copy writing skills, understanding how to use language to connect with an audience. You will have a natural curiosity for human interest stories with some interviewing experience. A keen eye for detail is very important but the ideal candidate will also have a willingness to ask questions and continuously learn.

Soft skills are key to this role so being personable, emotionally intelligent and able to conduct discussions around sensitive issues with compassion and discretion are vital. 

A creative thinker who is able to turn ideas into content to bring our stories, research and key messages to life. 

It is desirable for you to have experience using Canva or Adobe suite (including Premiere Pro, Photoshop, InDesign) helping to support on the breadth of communications and marketing delivery. 

How do I apply? 

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: Wednesday 9th October, 9am

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

Our commitment to EDI 

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

Community Fundraiser North East (Tyne & Wear, Durham, Redcar & Cleveland)

Supporting MHA services in Tyne & Wear and Teeside

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life.

People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

All our work is always for one reason, which will always stay the same. Helping older people to live later life well.

Could you be the person to join MHA as our Community Fundraiser for the North East as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a difference by playing a vital role in our work across the North East.   Reporting into the local team and supported by the national fundraising team, this role will be responsible for engaging volunteers both as individuals and groups across the area to raise funds for MHA. You will work closely with all MHA services, building relationships and inspiring and empowering local fundraising to enable those who choose to use our services to thrive.  This will include supporting those who wish to fundraise In Memory and utilising MHA’s fundraising products.

A portion of your time will also be spent working in collaboration with community fundraisers across the country on fundraising initiatives and guides which will benefit both your area and community fundraising nationally.

The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives. 

For more information on the role please see the attached Job Description.

About You
Are you a passionate and skilled community fundraiser keen to play a key role in building a local network of community fundraising volunteers? Do you have a passion for working with supporters, building meaningful relationships and inspiring supporters whilst ensuring your work aligns with the results we need?  If so, we would love to hear from you.

Working well as a team player you will work closely with both operational colleagues in your area and the wider Fundraising Team, ensuring a focus on getting the right result for the organisation and building lasting and substantial relationships with funders. You will be an effective communicator developing trusting relationships, taking everyone with you on the journey. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

We will interview on a rolling basis and reserve the right to close the recruitment period early if we are successful in recruiting to this role.

About us Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.

As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to Chaplaincy and Pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits.inc a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Age UK are recruiting for a Director of Network Engagement & Support.

In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them. 

Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.

This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.  

The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.

Please see role description for full responsibilities.

This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.

Must haves:

• Experience of designing, leading and building high performing teams including bringing teams together to achieve change.  
• Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.  
• Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.  
• Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs. 
• Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.   
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.  
• Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.   
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly. 
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action. 

Great to haves:

• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in the London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)  

About the role 

As Crisis’ Media Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.

Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. At Crisis we always champion the voices and experiences of the people who we support. You’ll help create bold and hard-hitting news stories to engage our audiences and bring to life some of our biggest organisational campaigns, like our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists. 

About you 

You will have: 

• Experience of working within a busy press office environment/ PR agency or as a journalist. 

• Experience of supporting with or delivering impactful media campaigns or stories that have helped secure quality coverage in national and regional news outlets, as well as softer consumer features.

• Excellent writing skills, with the ability to craft engaging copy for a range of audiences, including political, consumer, tabloid, trade and everything in between. 

• Experience of working with case studies, identifying and preparing stories for the media and empowering people to share their experiences.

• Strong news sense, with a good working knowledge of the UK media, including digital media production, with experience of creating digital first coverage and amplifying campaign messages creatively in the digital sphere.

• Dedication to Crisis’s purpose and values including equality and social inclusion.    

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 23:55

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Interview process: Competency-based interview + written task.

Interview date and location: Wednesday 9th and Thursday 10th October 2024, in-person at our London office.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team  to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

About Internews:

Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.

For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.

Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

Our commitment to a culture of belonging:

Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught,

and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.

POSITION SUMMARY:

Performs Accounts Payable function; processes transactions in the accounting system and maintains accounts payable files for vendors. Primary point of contact for questions and assistance regarding entry and payment of invoices.

Essential duties and responsibilities:

• Subject matter expert on Unit 4 ERP System Vendor Master File and accounts payable, provide support to other Internews staff also entering invoices.
• Prepare and enter multi-currency invoices for all payment methods (Barclays wire Transfers, ACH, check, FX, Western Union, etc.), including review for proper coding and approvals.
• Review and research open payables to resolve outstanding issues prior to payment.
• Process recurring remittances according to corporate schedule, including payment of invoices entered by others.
• Processing payments and Provide payment confirmations to appropriate parties as necessary.
• Maintain AP vendor master records in accounting system.
• Organize and maintain A/P files.
• Research vendor payment history in response to queries from Internews staff and others.
• Cross trained as backup staff to other department functions, including PSC payment processing and expense reimbursements and AP mailbox cover.
• Support of commitment accounting and purchase order monitoring
• Maintain Asset Register incl Additions and Disposal, Monthly Depreciation calculation and posting the journals into the accounting system.
• Balance Sheet Reconciliations including Payroll and Bank Reconciliations before month-end close.
• Debtor and Creditor reconciliations and Advances (Cards) before month-end close
• Processing and posting Prepayments before month-end close.
• Income & Expenditure Recording in the accounting system
• Proving support during Statutory and Donor Audits
• Fixed Asset Management.
• Understanding of and demonstrated commitment to upholding Internews Core Values.
• Maintains confidentiality in all matters related to vendors and payments.
• Other duties as assigned. Maintains confidentiality in all matters related to vendors and payments.

Qualifications:

• 3+ years progressively complex accounting experience
• Proven ability to work both independently and as an effective team member.
• Proven ability to prioritize and handle multiple on-going assignments.
• Intermediate expertise in Microsoft Office, particularly Excel
• Excellent organizational skills
• Proven ability to set priorities and manage time effectively.
• Proven analytical and problem-solving ability.
• Ability and willingness to travel to international locations, including challenging or remote locations up to 10% of the time.
• Relevant university degree
• Accounting Degree or Qualified by experience.
• Familiarity with computers and computer software including spreadsheets, word processors, e-mail, and accounting systems.
• Ability to read and comprehend basic instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization

Vacancy Timeframe:

Deadline for Applications: 20 October 2024

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work hours are generally Monday through Friday from 8:30am to 5pm; occasional irregular hours are required to accommodate international tele-conferences.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be in the United Kingdom and therefore a successful applicant must be able to demonstrate their right to work in the UK.

Title: Group Finance Officer

Location: Office (Bristol, UK) at least 1 day each week, option to work remotely for remaining days.

Contract type: Permanent contract

Hours: Full time, 35 hours a week

Salary: £31,228+ competitive holiday +pension

Closing date: 30th of September 2024

About Tree Aid: 

Tree Aid works with people in the drylands of Africa to tackle poverty and the effects of the climate crisis by growing trees and restoring and protecting land. As part of the Great Green Wall movement, we work where trees are needed most, where temperatures are soaring, and fertile land is vanishing at a terrifying rate. Our pioneering approach has been developed over 36 years of operating. We believe in empowering local communities with the tools and training they need to restore and maintain their environment. 

About the role: 

This is a fantastic opportunity for a Group Finance Officer to join a dynamic Finance team at a growing international development charity based in Bristol, delivering transformational change for some of the world’s most vulnerable people, living on the frontlines of the climate crisis.

Main duties: 

Working within the Finance team, the Group Finance Officer’s role will include:

· Providing ongoing financial support to all overseas teams.

· Ensuring continuing integrity of Tree Aid’s financial records and internal controls.

· Contribute to the ongoing development of financial systems, reports and procedures.

· Supporting in conducting internal audits of overseas offices.

About you:

The ideal candidate will be pursuing a professional accounting qualification and a minimum of 3 years’ experience in finance management, preferably with an overseas development organisation.

They will have excellent interpersonal skills, an ability to work calmly under pressure to deliver outputs on-time and to a high quality.

Above all they will be inspired by TREE AID’s mission to alleviate poverty sustainably whilst improving the environment, you will be committed to empowering families in some of the world's poorest countries to thrive, rather than just survive.

Benefits: 

Optional benefits of working at Tree Aid include: 

• A contributory pension scheme (you contribute at least 2% and we will contribute 6%) 
• 33 days holiday (inc bank holidays) +1 more day per year up to 38 holiday days 
• Flexible, hybrid working 
• Quarterly social events 
• Opportunity to take free weekly French lessons to support communication with our colleagues in West Africa 

Key documents: 

- Group Finance Officer Job Description and person specification

- Equal opportunities monitoring form 

Our approach to recruitment:

We recruit with openness and transparency. We employ people on the basis of their ability to carry out the role being recruited for. We ensure that no applicant receives less favourable treatment than any other on the grounds of disability, gender, race, religion or belief, age, sexual orientation, marital status, parental status, caring responsibilities or hours of work.

Our Values 

• We stand together and respect the people we work for and with 
• We are bold, ambitious and determined 
• We are professional. We work effectively and efficiently to a high standard and are experts in our field 
• We have integrity. We are honest, transparent and accountable 
• We are always learning. We review and adapt to maximise our impact for the people we are helping 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Monitoring, Evaluation, Accountability and Learning (MEAL)  Officer, you will support the MEAL Manager in implementing and developing Muslim Aid's MEAL system. Your role involves strengthening project monitoring, guiding Country Offices and Partners, and ensuring quality and compliance with humanitarian standards. You will also support data collection, analysis, and the measurement of progress against global and departmental strategies, contributing to accountability, learning, and effective service delivery. Additionally, you will work closely with partners and donors to enhance systems within the global programme portfolio of Muslim Aid.

About the Role:

1. Collaborate with the MEAL Manager, Programmes team, country offices, and partners to design MEAL systems that align with project goals, MAUK’s global objectives, and local needs, ensuring they are measurable, relevant, and grant-compliant.
2. Conduct ongoing assessments of MEAL requirements and capacities, working with focal points and programme leads to enable real-time programme adjustments and system enhancements.
3. Support the regular and accurate updating of the MA MEAL system (TolaData) in coordination with country offices and partner focal points.
4. Assist in monitoring programme progress by designing MEAL plans, indicators, targets, timelines, and data collection tools.
5. Support the preparation of terms of reference for evaluations, case studies, and impact assessments in coordination with focal points.
6. Assist the MEAL Manager in building MEAL capacity among staff and partners.

About You:

To be successful in this role, you will need:

• Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
• Understanding of development programmes design, implementation and evaluation.
• Experience with logical/results frameworks, indicators, and MEAL plans.
• Experience developing logical/results frameworks, indicators, and MEAL plans.
•  Proficient in teamwork, measurement, analytical thinking, planning, and organisation.
• Strong interpersonal and communication skills; effective in diverse and challenging environments.

Why you should apply:

Join Muslim Aid as a MEAL Officer and make a significant impact on our global humanitarian and development initiatives. If you're passionate about monitoring, evaluation, accountability, and learning, and excel in data-driven decision-making, this role is for you. Your skills will ensure our programs meet the highest standards, deliver meaningful results, and address the needs of the communities we serve. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Closing Date: 6 October 2024

Ref 6843

Save the Children UK has an exciting opportunity for someone with experience of working on humanitarian or international development programme operations to join us as our Start Funds Operations Officer where you will provide operations support to Start Funds portfolio of programmes and awards.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Start Network is made up of more than 50 aid agencies across five continents, ranging from large international organisations to national NGOs. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and localisation.

We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on three areas to change the system; localisation, new forms of financing and collective innovation.

About the role

As the Operations Officer you will provide dedicated support to the Start Funds' portfolio, currently comprising the global Start Fund, Start Fund Bangladesh, Start Fund Nepal and the Ukraine locally-led pooled fund. The role will contribute to ensuring that Start Funds' awards are efficiently and effectively managed, provide support to the financial management of the Start Fund programmes, implement the fund's approach to and management of risk and compliance, and assist with procurement.

In this role, you will: 

Operational and programme management:

• Support the Start Funds Operations Advisor in maintaining effective award management processes, in close coordination with SCUK as Grant Custodian to the Start Network
• Support in ensuring that Start Funds' programmes are fully compliant with grants and contracts and managed in-line with relevant SCUK and Start Network policies and practices
• In coordination with the Start Network Assurance team, provide inputs for the implementation of the Start Funds' approach to and management of risk and compliance
• Support the Start Funds Operations Advisor in the management of audits
• Administer serious incident reports (specifically those that are fraud-related) concerning Start Funds
• Play a supporting role in the financial management of the Start Fund programmes, liaising closely with budget holders, the Finance Business Partner and the Start Network finance team
• With support from the Start Funds Operations Advisor, provide operational advice to colleagues in relation to day-to-day tasks as well as when challenges arise
• Support the Start Funds Operations Advisor and relevant colleagues in managing procurement processes, ensuring that relevant policies are upheld. Support with contract management
• Support the maintenance and administration of Start Funds systems and processes
• Support the Start Funds Operations Advisor in the development of effective ways of working with colleagues in other teams (Start Programmes, SCUK and Start Network)
• Support the Start Funds team with the coordination of meetings and events. Assist in the development of annual business plan and work-plans, and associated annual and quarterly reporting to stakeholders with SCUK and Start Network.

About you

To be successful, it is important that you have:

• Proven experience in international development/humanitarian programme operations
• Familiarity with approaches to risk management in international development/humanitarian settings
• Familiarity with financial and budget management
• Excellent computer skills including the use of EXCEL spreadsheet, word processing, presentation and ability to maintain office and management information systems
• Experience in procurement, and the management of service contracts
• Experience in award management
• Experience of working with diverse and globally dispersed teams
• Analytical and creative problem-solving skills
• Able to operate effectively and flexibly within an evolving portfolio of work
• Good interpersonal skills, able to communicate with colleagues in a dispersed and multicultural professional environment
• Strong organisation skills, with a proven ability to manage multiple priorities and deadlines
• Ability to work on own initiative with a ‘can do' attitude.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Please make sure you read the “How to apply” section as we do not process any applications that don’t follow the correct process.

Location: Our main office is in London, near Kings Cross Station. For London-based staff, we have two core office days (Wednesdays and Thursdays). [SW1] We are open to candidates based outside of London.
Hours:Full-time or part-time (min 4 days/wk). We can discuss flexible working patterns as needed.
Duration: Fixed term until February 2026.
Salary:£60,000 - £70,000 pro rata (this includes £2,000 London weighting, if applicable).
Start date:As soon as possible

Role Description

We are looking for a senior leader, with extensive experience in education project and/or programme management, who can lead a fast-growing team within a mission-driven organisation. You will be a core member of the Executive Leadership Team, in particular working closely with the interim CEO, the Chief Operations Officer, the Director of Impact and the charity’s Senior Programmes Leaders. You will have direct exposure to the Board of Trustees and the unique opportunity to fundamentally shape the organisation and its direction.

The Chief Programmes Officer will be responsible for all aspects of programme delivery, including providing strategic direction and day-to-day oversight of the programmes delivery team, business development and stakeholder management with new partners in further education, and reviewing and improving delivery across all our programmes. You will work closely with the Director of Impact to refine and implement our approach to programme quality and impact to ensure we are providing the most effective programmes for the students we support. You will play a leadership role in the overall direction of the charity and work with the CEO, the Chief Operations Officer and the Director of Impact to ensure that the systems, processes, and ways of working for the Programmes Team are in place to ensure effective programme delivery.

Main Duties and Responsibilities

Executive Leadership

• Working closely with the CEO, the Chief Operations Officer and the Director of Impact to provide overall leadership for the organisation, deliver the organisation’s new five-year strategy, and embed its values.
• Regularly updating the board on programme delivery and developments through participation in full Board and subcommittee meetings.
• Deputising for the CEO as needed, internally or externally, representing Get Further in public forums, with senior stakeholders, and with external organisations.

Business development and sales:

• Planning, leading and engaging in sales activity to ensure Get Further meets its goals for growth in terms of college partnerships and student numbers and secures new partnerships in key regions and areas for expansion.
• Line managing Senior Programmes Leaders, supporting their development and the delivery of KPIs with regards to college sales and renewals.
• Working closely with the Senior Marketing and Communications Officer to ensure a joined-up and impactful approach to sales and marketing, including through conference attendance and participation, social media, webinars.

Programme delivery:

• Strategic leadership of the Programmes Team (currently a team of 10 full-time staff), including ensuring that the team has the culture, working environment and professional development opportunities to ensure they are well-equipped to deliver high quality programmes and to meet our delivery KPIs.
• Overseeing efficient delivery of every aspect of each programme cycle, from liaising with the Chief Operations Officer to set and ensure achievement of targets for recruiting and training tutors, to leading the team to deliver on tuition logistics (including clear and timely student, tutor and college communications), and reporting on our impact to our partners in further education, ensuring programmes are high-quality and impactful for students and partners.
• Identifying and rolling out developments to programme delivery that help to improve our ways of working at scale, to enable the team to deliver now and in the future.

Programme quality and impact:

• Working closely with Get Further’s Director of Impact and the wider Impact Team to develop and deliver our processes for monitoring and evaluating the impact of our programmes, including communicating our results with existing and potential partners in further education to support the charity to meet its wider objectives.
• Ensuring Get Further’s approach to curriculum, assessment and tutor training continue to develop and improve with insights from our impact data, including line management of our Maths and English Curriculum Managers.
• Holding the relationship with Get Further’s subject advisory groups.

External relationships:

• Building relationships and our brand across the further education, charity and policy sectors.
• Leading on the delivery of a FE Advisory Group that provides advice and guidance to the charity to ensure programme delivery continues to move from strength to strength.
• Supporting with fundraising and advocacy as needed.

Person Specification

ESSENTIAL

• A deep interest and commitment to Get Further’s mission, including the drive to expand our work and the ability to articulate and pitch our programmes authentically.
• An excellent track record of sales within the education sector (minimum two years’ experience of directly selling programmes within education) and skilled in designing and delivering business development plans and/or marketing strategies.
• Extensive experience in leading and improving programme delivery, including the ability to galvanise colleagues to reach annual KPIs.
• Organisational and project management skills, to plan and make strategic decisions to prioritise and optimise time and budget.
• Successful leadership and management of a diverse and growing team, supporting personal development of team members and developing colleagues to foster high performance.
• A confident communicator who enjoys building networks, influencing, and promoting programmes passionately, with the ability to adapt content, tone and delivery of written and oral communications to the needs of the audience.
• A proactive problem solver, able to spot inefficiencies and identify emerging risks early, and propose solutions as they arise.
• Desire to learn, develop and advance personal career prospects.
• IT skills – experience of MS Office, particularly Word and Excel.
• Excellent spoken and written English language skills.

DESIRABLE

• A teaching qualification at Level 3 or above.
• Familiarity with the further education sector.
• Experience in programme delivery within the charity sector

The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.

Senior Advice Office with Autism Lead

Salary: £31,786

Full Time (35 hours per week)

The successful applicant will have knowledge and experience of the issues as they relate to Carers.  They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.

Do you believe in the power of social enterprise to create meaningful and scalable social change in disadvantaged communities, across the Middle East and North Africa (MENA)? Are you looking to be involved with and help grow a movement that is backing sustainable social change across the Arab region? 

ABOUT ALFANAR

Launched in 2004, Alfanar is the Arab region’s oldest venture philanthropy organisation.  We are a UK-based charity with operations in Cairo, Beirut and Amman and affiliates in the US and the Netherlands.  We aim to transform lives in disadvantaged communities across the Arab world by strengthening ambitious social enterprises responding to pressing needs, especially around children’s education, youth employment and women’s economic empowerment. Alfanar provides grants, repayable grants and impact investment (through a soon to be launched sister impact fund) and technical assistance to social enterprises, enabling them to scale their impact in disadvantaged communities, while increasing the sales of goods and services to achieve greater financial sustainability. Alfanar’s highly engaged venture philanthropy approach applies the principles of private sector investment to charitable giving, delivering social returns that are sustainable, scalable, and game changing. For more information about Alfanar’s venture philanthropy work, see our 2021 Annual Report and our website.

Scope of the Job

The Finance Officer at Alfanar will play a crucial role in delivering an effective and efficient finance function across the organization's group structure. Reporting to the Head of Finance, the Finance Officer will be supporting various financial tasks, including budgeting, forecasting, financial reporting, cash and reserves management, accounting processes, and financial risk mitigation. The role requires a focus on continuous improvement, problem-solving, and development to ensure high-performance standards and exceptional finance services for Alfanar's teams.

Reports to: Head of Finance

Main Responsibilities

· Manage all receivables and payables following agreed processes and ensure timely payment.

· Prepare monthly payroll and set up salary payments

· Reconcile bank accounts on a monthly basis

· Producing Monthly Management Accounts with the help of the finance system and Excel templates.

· Review donor reports prepared by the country office for accuracy and cost allocation

· Claim gift aid on a regular basis

· Support organisation budget and proposal budget process.

· Support organisational audit process.

· Any other duties as agreed by the Head of Finance.

Financial accounting

· Be an integral part of ensuring effective and efficient financial control environment across Alfanar’s group structure

· Operate key financial controls including balance sheet schedules, intercompany and income reconciliations

· Support the continuing develop of effective financial management procedures, increasing automation and efficiency

· Ensure accurate and complete records for restricted funds

· Active involvement in payroll to ensure an accurate and up to date payroll

· Manage the payments process using Xero financial software ,review and set up payments at the bank

· Support Head of Finance in developing and implementing  Finance processes across the Alfanar group.

· Ensure Alfanar is up to date and compliant with its statutory duties relating to Payroll, Pensions, VAT , Corporation Tax and  other statutory submissions.

Reporting

● Support Head of Finance with the preparation of  annual accounts in line with financial reporting standards, including consolidation of future group entities, ready for Audit.

● Support Head of Finance during organisation’s external audit

● Liaise with external accountants, including on all filing requirements

● Prepare financial information for the trustees annual report and liaise with the communications function on presentation

Financial management reporting and finance business partnering

● Support budgeting and reforecasting process led by Head of Finance. Ensure relevant team members receive guidance notes and documentation in relation to the budget and forecast processes and templates

● Manage the month end close procedure, including preparing journals to record the required accruals and fund transfers

● Prepare, review and analyse management accounts, seek variance explanations, prepare commentary and summaries based on budget holder responses, and ensure management understand any required actions.

● Continue to develop monthly management reports and budget Vs actual reports for budget holders.

● Work with the fundraising team to ensure that income data flows are documented, and finance and fundraising metrics are clearly defined and accurately calculated and reported

Tax, cash, risk and reserves management and group operations

● Working with the Head of Finance, manage, review and improve Alfanar’s (online) banking arrangements and relationships, across the group structure

● Prepare monthly cash flow forecasts and requirements and ensure appropriate cash management and transfers across the group structure.

● Should it be required, support with Alfanar’s registration for VAT, set up and operate the required changes to the accounting systems, and prepare and file VAT returns, including other entities within the VAT group

Qualifications & Experience

Essential

● Experience of supporting in accounting, payments, transaction processing, financial reporting, tax, and cash management with international operations ideally in a growing group.

● Experience of automating financial processes and developing  reporting functionality from accounting systems

● Knowledge and experience of using Xero or other cloud-based accounting software.

● Experience of providing financial management support/business partnering to managers/budget holders, who may not have a financial background.

● Qualified affiliate accountant or working towards a qualification (UK ACA, CIMA, ACCA ,AAT or equivalent)

● Knowledge of data protection legislation, risk management and other governance regulations including confidentiality.

Desired

● Bachelor or Master's degree in accounting or finance.

● Experience in Finance Function in a not-for-profit setting, whether gained in a paid or voluntary capacity

Experience of working with high volume payment processing supplier systems and integrating the associated data flows into internal databases

● Knowledge of UK requirements for accounting for restricted funds

● Interest in social enterprise development and impact investment

● Willingness to travel to the MENA region, if needed

Skills & Abilities

● Excellent policy and process development skills

● Clear thinking and excellent logic skills, able to unpick and simplify complexity

● Self-motivated and self-organised, with good problem-solving skills

● Able to work flexibly as part of a team

● Able to contribute from a Finance perspective in a multi-disciplinary team

● Able to work and produce deliverables in a timely manner, and to manage priorities, communicating timeline changes clearly to line manager and team

● Flexibility and adaptability in your attitude and approach to work, with a willingness to ‘get involved’ and support the team with whatever might arise, working towards a common objective

● Excellent and clear communicator in English, face to face, in writing and over the telephone/ Zoom

Self-confident and able to take initiative but also to work effectively within a formal governance structure

Personal qualities

● Honesty, reliability, attention to detail

● Excellent interpersonal skills

● Exemplary organisational and time management skills

● Ability to present information concisely and effectively, both verbally and in writing

● Ability to work on your own initiative and in shifting environments

● Passionate about organisational mission and values

SUCCESS FACTORS

The successful candidate will be capable of multitasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence.  S/he will be committed to empowering and strengthening high impact, sustainable social enterprises in the Arab world.  An ability to work independently and prioritize different deliverables with strict deadlines is going to be paramount in making a success of this opportunity.  Working with a diverse team across different locations will mean an ability to work effectively online with people in multiple time zones is a must.  This is an exciting opportunity to join a committed and growing team at a pivotal point in our growth.

Project Officer, Cornwall 

(England South-West)

£28,831 per annum 

(Ref: SUS4324)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Authority Office in Cornwall with an opportunity to work from home

About the role

We have an exciting opportunity for someone to join our team to work in Cornwall to promote and enable - walking, wheeling, cycling, and public transport as the sustainable way of travelling to schools, workplaces, and for journeys in the local community.

As the Project Officer, you will be innovating, developing, and delivering tailor-made packages of activities and promotional material to encourage and enable active travel. 

You will work in close partnership with Cornwall Council, public transport providers, Sustrans’ Behaviour Change & Engagement team and colleagues to support the development and delivery of a countywide Workplace Travel Challenge. This will help ensure that as many people as possible can benefit from the project and that more local journeys can be travelled actively. 

Due to the nature of the role, a full DBS is required. 

We offer true hybrid working, with a mix of working from the Authority office 1-2 days a week and the opportunity for home working. 

This role will require travel and work at locations as necessary to undertake the project on behalf of Sustrans. You will be occasionally travelling across the Cornwall region.

About you

You will be passionate about active travel and supporting and motivating others to make positive changes to everyday journeys, to benefit themselves, their local community, and the environment. You will be self-motivated and able to work independently to manage a varied workload. 

You should have experience in building relationships with wide range of organisations, groups and individuals ideally having worked on physical activity, behavioural change projects, a wide range of people including young people. 

You will be a skilled communicator, able to adapt your approach to engage and meet the needs of diverse audiences and have experience of planning and delivering engagement activities and promotional events. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 October 2024. 
• Interviews will take place via MS Teams on the 16th or 17th October 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Secret World Wildlife Rescue (SWWR) exists to relieve the suffering of British wildlife, to encourage respect and tolerance for wildlife and to further its conservation. SWWR strives to do this by:

· providing a public rescue, rehabilitation, and release service for injured, sick and orphaned wildlife.

· providing a learning and outreach programme, public education, and access to a unique wildlife experience.

· disseminating information and data, delivering professional training, and helping conservation projects, to improve knowledge and raise standards of wildlife care across the UK.

To maximise the potential funding available for Secret World Wildlife Rescue (SWWR), particularly through obtaining grants from trusts, foundations, local authorities and other sources.

This role will also be responsible for enhancing the reach and value of legacy fundraising at SWWR and building strong relationships with corporate supporters to help secure the financial sustainability of the Charity. 

Our Fundraising Manager is responsible for planning and preparing all fundraising and grants working alongside all departments to ensure projects are fulfilled from inception to fruition. The post holder takes care of medium- to long-term activities,  budgeting, planning and strategy, as well as being responsive to emerging opportunities and adapting to change. The Fundraising Manager is also the main point of contact for new and existing supporters, providing support and stewardship to the amazing individuals and organisations who want to help wildlife.

Alongside the above, the Fundraising Manager will also provide support to the current fundraising personnel and activities at SWWR, coordinating and supporting a range of tasks and functions to aid in the smooth running of the Charity. 

Fundraising is integrated into every part of SWWR’s operations. The Fundraising Manager works closely with colleagues in Education, Retail, Events, Finance, Volunteering, and Wildlife Care to understand their needs and provide support to aid in the smooth running of the Charity.

SWWR’s annual operational costs are approximately £900,000. The majority of funding is raised through supporter donations, fundraising events, trading activities and legacies. 

Main Responsibilities:

1. To develop and implement an agile fundraising and external relations strategy. 

2.      Maintain a diverse range of income streams

3.    Bid Writing & Reporting

4.    Legacy fundraising

5.      Corporate relationships

6.    Supporter engagement 

Employee Benfits:

•  SWWR provides a workplace pension to eligible employees
•  Employee Assistance Programme,
• eLearning opportunities
• Staff discount scheme
• Free parking

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).