Supporter Database Manager Jobs in Central London, Greater London

Kings College London are partnering exclusively with Robertson Bell to recruit to an Associate Finance Business Partner position on a permanent basis. King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.

Are you ready to help make a significant impact in financial decision-making? As Associate Finance Business Partner, you'll be at the heart of supporting our key stakeholders with in-depth reporting; financial analysis and insights. In your role you’ll assist the Finance Business Partner in crafting strategic recommendations on pivotal financial decisions and offering advice that puts finance at the heart of decision making here at King’s.

Key Responsibilities Include:

• Demonstrating a business partnering approach by facilitating good financial decision making in your areas through provision of tailored support, reports and analysis.
• Acting as the first point of contact for financial matters, dealing with a range of queries from Operational Directorates by signposting them as necessary.
• Supporting the identification of financial risks and opportunities within your areas of support.
• Assisting your Finance Business Partner and other key Stakeholders in the preparation of business cases and financial plans or models for new initiatives.
• Supporting multi-year budgeting activities through our annual integrated planning process, running over a rolling three-year time period.
• Coordinating the regular forecasting and management reporting cycle for your areas of support.
• Monitoring and reporting on budget variances and providing analysis on the causes and implications.
• Developing and maintaining tools including related reconciliations and forecasts, to ensure effective control and monitoring.
• Holding regular reviews of performance against budget and likely outturns, helping stakeholders to engage with financial reports, providing information and guidance to assist in facilitating high-quality forecasts.
• Supporting the implementation of cost control measures and track their effectiveness.

The Organisation:

Through our commitment to exceptional education, impactful research and genuine service to society, we are creating positive change in our communities, both in London and on the world stage. Our Vision 2029 looks forward to our 200th anniversary in 2029 and sets out our ambitious plans in five key areas:

• Educating the next generation of change-makers;
• Challenging ideas and driving change through research;
• Giving back to society through meaningful service;
• Working with our local communities in London;
• Fostering global citizens with an international perspective.

The successful candidate will:

• Be a part- or newly qualified Accountant with experience in management accounting.
• Have good experience in budget building and profiling in monthly reporting and forecasting.
• Be competent in delivering reports and commentary to senior stakeholders, aiding in their decision making.
• Have effective communication skills and be a proactive individual with a drive for self-development.
• Be an advanced user of Excel, with the ability to perform pivot tables, VLOOKUP’s and basic data modelling.
• Self-motivated to add value and streamline processes or other business improvements.

The successful candidate will be based in their central London office and benefit from a hybrid working pattern.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator. 

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows. 

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service. 

Purpose of Job

To be the Dementia specialist for Shine.

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers. 

Shine will offer you:

• A competitive salary

• 35 hour working week

• 25 days annual leave plus additional discretionary leave between Christmas and New Year

• Opportunity to purchase additional annual leave

• Additional annual leave due to length of service

• Defined contribution pension

• Life Assurance cover

• Support to learn and develop

Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Wednesday 16th October 2024 

Interviews:  Tuesday 29th October 2024 at our Head office in Peterborough

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

Job Title: Information & Advice Helpline Officer (Maternity Cover)

Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)

(Some flexibility with hours/days may be possible)

Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)

Location: This role operates from our office in Thornton Heath

Salary:  £8542.58 pro-rata from FTE of £25,627.74

Background to the Role

Do you have helpline or call centre experience?  Are you good at communicating on the telephone?  Do you enjoy helping people to find information and solutions to challenges?  Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.

Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card.  You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.

Main Duties (but not limited to)

• Providing information and signposting to callers to our Helpline and to people enquiring by email
• Entering new client referrals on our database and recording each new enquiry on our systems
• Supporting and supervising volunteers within the I&A Team
• This list is not exhaustive.

Responsibilities will include (but are not limited to)

• Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
• Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
• Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
• This list is not exhaustive.

CVs will not be accepted.

Closing date: 12pm, Friday 18th October 2024

Interview: Thursday, 24th October 2024

This post is subject to a Disclosure and Barring Service check.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are looking for an experienced Fundraising Events Co-ordinator to assist in the smooth running and successful management of our well established and growing events portfolio. Working with our dynamic events team you will be instrumental in ensuring that all World Jewish Relief events are of the highest standard and delivered with immaculate care and precision. This role is critical in ensuring that World Jewish Relief continues to grow and engage a wide-ranging audience, raising funds in support of our inspirational projects and programmes worldwide.

 You will be responsible for:

• Supporting the events team in the planning, coordinating, administration and delivery of World Jewish Relief events including our flagship Annual Dinner.
• Managing and leading on the planning of smaller engagement and fundraising events both in person and online.
• Supporting and overseeing World Jewish Relief’s Young Committee by assisting with the delivery of their events and attending committee meetings
• Liaising with colleagues and partners to organise supporter Insight Trips: creating itineraries, booking transport and managing all details.
• Supporting and assisting donors who are planning events to raise funds for World Jewish Relief.
• Working with the communications team to organise World Jewish Relief’s participation at communal events and attend these events.
• Managing and leading on stewardship of World Jewish Relief runners in the London Marathon and other challenge event activities.
• Working with the fundraising and marketing team to launch and deliver a new fundraising initiative supporting World Jewish Relief's Home Repairs programmes in Ukraine.

You should have:

• Proven experience in event planning, coordination and delivery to a high standard, preferably within the non-profit sector.
• Demonstrable knowledge of event fundraising techniques and sector trends.
• Experience using a database (ideally Raiser’s Edge) to the highest level, both to record and analyse information.
• Experience in successfully managing numerous priorities at one time, meeting tight and non-negotiable deadlines.
• Excellent communication, interpersonal, and organisational skills.
• Excellent administrative skills, impeccable accuracy and attention to detail.
• The ability to use your own initiative, make quick and independent decisions where necessary and to work under pressure.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

As part of your application, we ask you to demonstrate your suitability for the role by answering the following questions in your cover letter:

• Why does this role appeal to you and what skills do you have that will help you to excel in this role?
• What do you think makes a successful fundraising event?

WCRF UK Director

Permanent

Salary: c.£90,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently (Tuesday, and Wednesday or Thursday) rising to 3 days per week.

Closing date: 4th October 2024

First Interviews: 17th October 2024

Second interviews: 23rd October 2024

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed lifestyle choices to reduce their cancer risk.

We are seeking a dynamic, experienced Director who will be responsible for the work of the charity within the UK. The Director will be the strategic and day to day leader of the UK organisation and will also work hands-on not only with his/her direct reports but also all teams in the office. We are seeking a leader who can take the UK charity’s fundraising to new heights; thus, this is a particularly important focus area.

The role will be directly overseeing the World Cancer Research Fund UK’s Fundraising and Health Information Departments. You will report to the CEO and work in partnership with the UK CEO and other senior executives in updating and implementing the organisation’s strategy and objectives. 

The ideal candidate will have demonstrable experience of directing and leading a similar sized UK philanthropic organisation (or a fundraising team within a larger charity), including writing and implementing strategies and evaluating outcomes. You will have proven experience of delivering fundraising objectives as well as a strong track record in communications and up to date knowledge of social media and digital strategies. Substantial experience of management of teams at both strategic and tactical level including developing skills, abilities, performance management and confidence in staff is required as are high level speaking skills. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

We are seeking a highly organised and proactive Executive Assistant and Administrator to support our team and ensure the smooth operation of our office. This is an exciting opportunity for an enthusiastic and self-motivated, experienced executive assistant with administration experience to join our warm and friendly mental health charity. Dose of Nature is in an exciting phase of growth as we continue to receive greater funding to expand our reach. This role requires a detail-oriented individual with excellent communication skills, who can manage multiple tasks and priorities efficiently. You will assist with incoming calls and enquiries from our clients and volunteers whilst supporting our team members with recurring daily tasks and stand-alone projects with minimal direction and supervision. 

The successful candidate will be a key player in facilitating our mission by providing exceptional administrative support and contributing to the overall effectiveness of the organisation. We offer candidates hybrid working arrangements with the opportunity to work on-site in our nature reserve at Pensford Field, near Kew Gardens, 1-2 days per week. 

We are looking for someone with enthusiasm, passion, and a can-do attitude, who is confident in making decisions and solving problems. You will need to hit the ground running, must be able to deal with conflicting demands and prioritise work whilst ensuring that a high-quality service is provided and that deadlines are met. You must be professional, with good attention to detail and a high level of discretion, with great written and verbal communication abilities and excellent organisational skills.

The nature of the role may require occasional flexible hours such as occasional evenings to cover quarterly Board meetings and other events as necessitated by the needs of the charity. 

SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.

This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.

The key responsibilities of this Credit Controller role include:

• Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
• Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
• Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
• Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
• Proactively chase outstanding debts through telephone calls, emails and letters
• Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
• Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
• Maintain accurate contact and contract information for all customers
• Contribute to the development and implementation of process improvements and recommend internal process improvements
• Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities

More about SignHealth:

Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.

We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.

The successful candidate will have:

• AAT qualification or qualified by experience
• Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
• Experience with finance systems such as QuickBooks etc
• A background working in the charity or social care sector ideally
• Effective team player able to work on your own initiative as well as part of a team
• Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines

This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

The Caerlow Trust is recruiting a Grants Officer to join our small but expanding team based in West London. 

The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of humanitarian relief: hunger, homelessness, and addiction.

Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus.  The ambition is for the Trust to develop rapidly to become a versatile and flexible organization that will have a very real impact and make a huge difference to lives. 

The Grants Officer is a new role and will join  at an exciting time, having an important part to play in turning this ambition into reality.

The Grants Officer will provide a range of services that will support the Trust’s grant management cycle including research,  assessment, database management, reporting and evaluation. They will also be a key contact for grant applications and recipients to support them throughout their relationship with the Trust. Please refer to the attached document for full details of the role and what we are looking for.

We have an opportunity for a highly organised individual to join our Quality Team, as a Quality Administrator. With proven skills and experience of using IT, excel and databases related to administrative tasks to support the wider organisation. You will play an essential role with supporting the team and the service operational teams.

You will be the first point of contact for teams who need support with any case management system queries, incidents and accidents and any data related queries. Strong customer service skills are essential for this role. You will be adaptable and able to work in an agile environment to support the team meet deadlines and reporting cycles.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri. This is a hybrid based role with two days a week completed at our national office.

 This advert may close early if enough applications are received.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Role Overview

We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.

This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities. As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies toprotect women’s and girl’s rights.

At LMSU, being student led is one of our core values. Student groups/communities play a vital role in building a community of like-minded individuals at LMSU, we have one of the most diverse student body’s that are always coming to us to make their ideas come true. As the Student Communities Coordinator, you play a vital role in making this happen, through your guidance and leadership you have an impact on students’ life to give them the best experiences and skills to develop themselves and build a community at London Met. You will support with event management, finances, team building, risk management, University policies & procedure and other training. Working with students to be the best student group leaders they can be and take these skills with them for their future.

If you believe this role is for you, why not apply today.

To apply please send your CV, and a Cover Letter which outline how you meet the person specification in the Job description (No more than two A4 pages).

We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and all our interview panels have Unconscious Bias Training to support a fair recruitment process.

A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors.  Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community. The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.

Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills. You will work closely with and support the Therapy Service Co-ordinator and Therapy Service Administrators to ensure effective administration and organisation of the service.

Experience

• Experience of working in mental health service provision and voluntary sector
• Experience of working in a client-facing administrative and reception role
• Experience in appropriate handling and storage of confidential and sensitive information
• Excellent secretarial skills

Skills

• Awareness of the needs of people with mental health issues in the community
• Commitment to valuing diversity
• Excellent verbal and written communication skil
• Excellent multi-tasking and time-management skills
• Excellent organisational skills
• Ability to set up and use databases and reports as required
• Ability to meet deadlines and sometimes work under pressure to tight deadlines
• Good listening skills and an ability to work with challenging clients
• Ability to work flexibly as part of a small team as well as on own initiative
• Ability to deal with a range of staff issues with confidence and be a pillar of support for the service

Knowledge

• Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
• Good knowledge of office administration
• Previous experience of diary management and scheduling

Education & Qualifications

• 5 GCSEs or equivalent
• NVQ in Administration or equivalent

This position is part time, (22 hours per week) and is based in our Enfield Office in Fore Street, N9. The office hours are:

Mondays 3-8pm, Tuesdays 3-8pm, Wednesdays 12-6pm, Thursday 10-4pm

Please see attached Job Description for a full list of duties and details on the role.

Deadline for Applications - Monday 30th September 2024.