Supporter Care Officer Jobs in Charing Cross, Greater London
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internal Communications Officer
We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: POD36 Internal Communications Officer
Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)
Contract: This is maternity cover until 31 December 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 14 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The People Experience Team describes, influences, and grows our culture and experience here. It’s at the heart of what we do, and our values express how we go about our jobs every day.
As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.
You will:
· Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.
· Be an expert in using our network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, our strategy, and our work.
· Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.
· Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.
About You
You’ll have:
· Experience working in an internal or external communications team.
· Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.
· Excellent writing skills, using audience understanding and insight to craft messages.
· The ability to develop, design and execute an internal communications plan to meet people’s needs.
· An understanding of workplace culture, experience and communication principles.
· An understanding of coaching techniques to help others find solutions.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Internal Communications, Communications, Marketing and Communications, Digital Communications, Marketing, Communications, Marketing and Communications, Digital Communications, Internal Communications Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Wandsworth Oasis seeks a suitably experienced senior leader to become their next CEO to lead the organisation in its next phase of development and the continued delivery of its mission to achieve positive impact for people living with HIV or AIDS.
About Wandsworth Oasis:
The roots of today's charity grew from one shop, on Battersea Park Road, opened in 1992. The shop's objective was to raise funds to support the Wandsworth Oasis AIDS Care Centre. As we grew, our trading charity was formally set up and from there other shops were opened. For over 20 years now, we have been supporting a number of London-based charities that align with our mission of supporting people living with HIV, raising awareness for prevention of HIV infection and challenging stigma.
About the role:
Salary: c£60,000 pa fte (c£48,000 pa actual salary)
Hours: 30 hours per week/0.8fte
Location: Tooting, London SW17. Hybrid working by agreement.
Benefits: 33 days annual (including 8 bank holidays) pro-rata; 6% employer pension contribution
Contract: Permanent (6 month probationary period)
We are happy to consider flexible working arrangements and job-share candidates
The CEO will be reporting to the Co-Chairs and directly line managing the Head of Income Generation and the Finance Manager. The post holder will have responsibility for the management and statutory compliance of the organisation which is a registered charity and company limited by guarantee. The CEO is responsible for the day-to-day operation of the organisation as delegated by the Board, including the management of people and resources and operation of the shops. The CEO fulfils a critical support role to the Board in relation to governance requirements and will be expected to facilitate the development of strategic plans, ensure the sustainable and strategic management of the organisation in collaboration with the Board and, when appropriate, obtain external professional advice.
Responsibilities will include:
Mission and Strategy:
- With the Board and staff, shape the organisation's strategic and operational plans and lead their successful implementation.
- Optimise income streams and reserves to guarantee the charity's sustainability and development.
- Manage Wandsworth Oasis's grants programme to organisations and individuals, from application stage through to reporting from grantee organisations to ensure they achieve measurable impact.
Leadership and Governance
- Promote and role-model a positive and professional and compassionate workplace culture
- Work with the Co-Chairs to develop the Board and good governance practice and upholding regulatory requirements.
- Oversight of volunteer strategy and ongoing management of volunteers
Influencing and External relations
- Champion prevention of HIV, removal of stigma associated with HIV and the need for high quality support for people living with HIV.
- Maintain Wandsworth Oasis's external profile and influence with grantee organisations and applicants, other organisations in the HIV space, local stakeholders and networks where the charity operates.
How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Wandsworth Oasis on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack from Senior Appointments at Charity People.
Closing Date:
Applications must be submitted by Monday 7th October
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Fundraising Officer - Community and Events
Location: Hybrid from our office in Stroud, Gloucestershire or remote based
Salary: FTE £23,000 to £26,000 per annum (depending on experience)
Role Status: 28 to 35 hours per week
Start Date: 2 Oct 2024
Make a lasting impact by joining our team as a Fundraising Officer (Community and Events) and help us transform the lives of those affected by meningitis.
This role is a 12-month fixed term contract.
About the job
To continue our life-changing work, we are seeking a Fundraising Officer on a 12-month fixed term contract to join our friendly and supportive team. Working collaboratively to achieve ambitious goals and play a pivotal role in the development and implementation of our community and events fundraising programme.
This role is a fantastic opportunity for someone wanting to move into a career in the charity and fundraising sector. We would welcome applications from people with no fundraising or charity sector experience, but who have transferrable skills and experience to the role. Please ensure you clearly demonstrate in your supporting statement how your experience and skills fit with what we are seeking below.
What we’re looking for
The successful candidate will have excellent relationship management skills, with the ability to create and implement successful marketing plans using a range of communication channels. You will have the ability to motivate and inspire others and have high levels of project and event management, with the ability to communicate with confidence and fluency. You will feel at ease speaking over the phone, email and in person with a broad range of people, for example families affected by meningitis.
Personal Specification
Skills and Experience:
- Professional fundraising, marketing or sales experience preferably within a charity
- Event and/or project management
- Experience of working on cross-organisational projects
- Experience of delivering exceptional supporter care
- Working in target driven environments
- Achieving financial targets and budget setting
- Experience of producing a range of effective communications
- Experience of using a Customer Relationship Management (CRM) Database
- Data protection (Preferably within the charity sector)
- Excellent relationship management skills, with ability to motivate and inspire others
- Excellent networking skills
- Engaging interpersonal skills, with the ability to communicate with confidence and fluency
- Strong administration, ability to plan, balance and cope with competing priorities
- Excellent written and telephone communication skills
- Numeracy and attention to detail
- Empathy, often working with individuals who have been affected by meningitis.
- Competency in Microsoft Office, particularly Excel and Word
- Strong self-motivation with ability to work on own initiative identifying and maximising fundraising opportunities
Desirable Selection Criteria
- Professional marketing or fundraising qualification
- Member of the Chartered Institute of Fundraising
- Working with volunteers
Other Requirements
- Commitment to the goals and values of Meningitis Now
- Occasional out-of-hour travel and attendance at support events, when required
- Other requirements as determined by the organisation
- Full UK driving license and access to a vehicle
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: 10am on Wednesday 2 October 2024*
Interviews: Thursday 10 October and Friday 11 October
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Deputy CEO (Mind In Mid Herts)
About Us
Mind in Mid Herts is a local, innovative, and experienced mental health provider for people aged 16 years and over. Mind in Mid Herts supports positive mental health working across three themes: prevention, social support, and recovery. We understand everyone’s needs are different and work in a person-centred way to ensure the people of Hertfordshire’s mental health is supported and respected so that nobody has to face a mental health problem alone.
About The Role
This is a new role for Mind in Mid Herts to bring complimentary skills to our leadership team to implement our strategic vision. This role will grow our capacity to identify needs and develop new services, build upon and create new beneficial stakeholder and funder relationships, and support the development of our team. This role will also lead on our Equality, Diversity, and Inclusion strategy for our inclusive workforce and community engagement.
Requirements/Person Specification
This is a leadership role that will require:
- Experience of operational management of a charity including finance and budgeting in a not-for-profit environment
- Understanding of funding models in a not-for-profit environment
- Strong commitment to the services we provide
- Compassionate leadership style
A full Position Description and Person Specification can be found in the candidate info pack.
How To Apply
Eastside People is supporting Mind in Mid Herts in the recruitment for this role. Please ensure you read the candidate information pack which contains important detail about the role before applying. Please apply by submitting your CV and cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
- Your familiarity with mental health challenges and support.
- Why you are interested in this position at this time.
- Your experience/knowledge in relation to the Person Specification in the recruitment pack.
We are excited to hear from you if your background is not in mental health or social care but you share a passion for the work Mind in Mid Herts does. We are committed to Equality, Diversity, and Inclusion in all we do.
We would discourage your from discounting yourself from the role if you may not meet all of the criteria. Rather, if you would like a call to discuss the role in more detail, please contact us via email to arrange this. Having a call of this kind will not influence the success or otherwise of your application.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
The closing date for applications is Monday 21st October. First interviews with Mind in Mid Herts will take place w/c 4th November, with final interview w/c 11th November.
REF-216 980
Providing prevention, recovery and support services in Hertfordshire to empower people to take control of their mental health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to March 2026
***Please download the job description for full details***
The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
· Maintain strong understanding of response context.
· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
· Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
· Support with real-time reviews, community perception studies and other related MEAL activities.
If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
How to apply
Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.
This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.
Job Purpose
- Support the implementation of the resident involvement strategy.
- Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
- Plan and oversee a range of involvement activities and events
- Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
- As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
The Avenues Youth Project's mission is to deliver high-quality recreation activities and skills training to young people in West London, helping them fulfil their potential and boost their long-term outcomes. The Avenues team provides a safe, caring space where young people can learn, develop, and build towards a brighter future.
Chief Executive
Location: 3-7 Third Avenue, London W10 4RS
Salary: £70,000 - £75,000
Reporting to: The Board of Trustees
Direct Reports: 4
As the Chief Executive, you will lead our mission, guide the team, build key partnerships, and support the young people we serve. We’re looking for an inspiring leader with a clear vision, emotional intelligence, and a deep understanding of our community. You will nurture a diverse team, rally support from stakeholders, and stay committed to inclusivity and excellence. Your teamwork and strong communication skills will sustain our funding and drive our growth and success.
The ideal candidate will bring:
- Proven leadership experience in the nonprofit sector.
- Strategic thinking and problem-solving skills to drive organisational change and growth.
- Excellent communication and interpersonal abilities to inspire and motivate staff, partners, donors, and the community.
- Sound financial management skills, including budgeting, financial analysis, and fundraising.
- Business acumen and entrepreneurial flair for developing sustainable income growth strategies.
Our new CEO will confidently lead our charity with compassion and empathy, making a real difference in the lives of young people in our community. If you have the ability, drive, and experience to manage this valued organisation, and the vision and leadership skills to take it to the next level, we want to hear from you.
The Avenues Youth Project is committed to diversifying its workforce and welcomes applications from all backgrounds, regardless of sex, gender, race, age, sexuality, belief, or disability.
Deadline for applications: ** Monday 7th October
Interviews with The Avenues Youth Project: ** w/c 28th October - w/c 4th November
Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.
Salary: c.£80,000 per annum
Contract: Permanent, full-time hours
Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.
Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.
The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.
The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.
This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.
CLOSING DATE: Monday 30th September, 9am.
Job Title: Specialist Housing Officer
Hours: 26 hours, Part-time,
Salary: £24,641 per annum (actual for 26 hours)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Requirements
We are looking for a confident individual with great interpersonal skills for this busy Housing role. If this is you, come and join us at ISHA as our Specialist Tenancy Officer.
This is an exciting opportunity for an experienced Housing professional to join our small, but supportive, Housing Team working with ISHA’s older adults and providing an enhanced housing management service. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing excellent people-focused services, and someone who wants to add value within an organisation.
You will work closely with the external Care and Support agencies caring for our residents, to support with maintaining a safe and secure living environment and their wellbeing. This includes continuous improvement across all areas of the role, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Assess residents referred to the service.
- Liaise with colleagues to ensure viewings and lettings are coordinated and completed at the earliest opportunity.
- Work with colleagues to assist residents in maximising income and benefit entitlement.
- Take reasonable measures to ensure the security and health and safety of residents in their home.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Deadline: 09:00am on 4 October 2024.
Interview: 11 October 2024 in person at 102 Blackstock Road.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
No agencies please.
Hours: Full-time, 35 hours per week or part-time (0.8FTE)
Salary: £50,000 starting salary with annual increments based on tenure
Contract: Permanent
Medact brings together health workers to fight for health justice. We recognise that health injustice is driven by political, social and economic conditions, and we mobilise the health community to take action to achieve systemic change, working together towards a fairer, better, safer world.
We address some of the most pressing national and global threats to health and wellbeing including climate change, human rights abuses, militarism, nuclear weapons, institutional racism, and rising health and social inequality. We are a member-led organisation, and our members are made up of people who work in health and social care including nurses, doctors, midwives, and clinical researchers. We strive to embed anti-oppressive politics in our work and governance.
Medact has grown significantly over the last five years and is in an exciting new period as an organisation. As we develop our next five-year strategy we are looking to refine our campaigning and organising practice and grow our membership base to secure long lasting victories in our campaigns for health justice.
About the role
The new Executive Director will be responsible for leading the organisation in developing a new strategy to guide us through the next phase growth, while leading the team through an new political climate.
Grants fundraising is of particular importance to the role, and the successful candidate will be the lead person responsible for securing funding for our campaigning and organising work and maintaining strong relationships with donors.
Our Executive Director will lead an experienced team and an organisation that deeply values collaborative working, consultative decision making, and a commitment to transparency.
About you
We are looking for someone who is passionate about addressing health, climate, racial and economic injustice and the health impacts of conflict and militarisation, and who understands the vital role that health professionals have in making the connections between these issues and working for peace, to make the world a better, fairer and safer place.
You will have an understanding of the national and international framework within which Medact operates, and you will be able to demonstrate that your values and politics align with those of our organisation. Ideally you will have experience of working in health or with health workers, so that you have an appreciation of the culture within which they work and the potential of their contribution.
You will have strong leadership skills so that, valuing the collaborative approach of our team and respecting varying views, you are able to arrive at clear decisions. You will also have a track record in fundraising in similar fields and a good knowledge of a range of potential supporters.
We are open to applicants interested in applying for this role as a job share between two people. Please include in your application (i) your proposal for sharing the essential responsibilities of the role, (ii) considerations you think are key for sharing a role of this nature and seniority, and (iii) any proposed breakdown of time between post-holders.
Key dates:
Closing date: Monday October 7th, 9am
Interviews: w/c Nov 4th – w/c Nov 11th, date tbc
Our recruitment principles
Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We welcome applications from people with marginalised identities or lived experience of the issues Medact works on. If you have any questions or uncertainties about this position, and whether you are right for it, please do get in touch!
The client requests no contact from agencies or media sales.